CN110855499A - Exception handling method and device - Google Patents
Exception handling method and device Download PDFInfo
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- CN110855499A CN110855499A CN201911144957.2A CN201911144957A CN110855499A CN 110855499 A CN110855499 A CN 110855499A CN 201911144957 A CN201911144957 A CN 201911144957A CN 110855499 A CN110855499 A CN 110855499A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/42—Mailbox-related aspects, e.g. synchronisation of mailboxes
Abstract
The application discloses a method and a device for exception handling. The method comprises the steps of generating alarm information when the report mail is sent abnormally, wherein the alarm information comprises abnormal log information corresponding to a server when the report mail is sent abnormally; sending the alarm information to a preset mailbox address, wherein the mailbox address is the mailbox address of a repairer; after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail; and after receiving the prompt information of preview confirmation, starting a retransmission function to retransmit the repaired mail. The method and the device solve the problem that the processing efficiency of the existing data report form mail sending abnormal condition is low.
Description
Technical Field
The present application relates to the field of data processing technologies, and in particular, to a method and an apparatus for exception handling.
Background
With the higher and higher knowledge of the data value of enterprises, the data analysis items are increased, and especially with the arrival of the big data era, the data analysis is already indispensable. The data analysis result is output in a report form and is an important component of each item. Most of the reports counted every day need to be sent to corresponding attention personnel in an email mode, so that the platform condition can be mastered in real time conveniently, and a proper operation strategy can be implemented more accurately. However, in the process of sending the data report mail, there may be a case that the data report mail is sent abnormally, so that it is necessary to find and quickly repair the erroneous data report mail in time to ensure the correctness of the data.
The existing processing mode for the abnormal condition of sending the data report mail comprises the following steps: when the data report mail is sent abnormally, developers need to log in a server to check abnormal error information and positioning problems of the data report mail, and then abnormal repair is carried out. After the repair is completed, developers are required to modify the mail receivers to receive mails for verification. After the mail content is verified to have no problem, the mail receiving personnel is modified to the previous state, and then the mail is retransmitted after the mail transmission time is modified. It can be seen that in the existing processing mode for the abnormal data report mail sending, developers need to log in the server, and also need to modify the configuration manually, and the process is complex, so that the processing efficiency for the abnormal data report mail sending is low.
Disclosure of Invention
The application mainly aims to provide an exception handling method and device to solve the problem that the existing data report mail sending exception condition is low in handling efficiency.
To achieve the above object, according to a first aspect of the present application, there is provided a method of exception handling.
The method for exception handling according to the application comprises the following steps:
when the report mail is sent abnormally, generating alarm information, wherein the alarm information comprises abnormal log information corresponding to a server when the report mail is sent abnormally;
sending the alarm information to a preset mailbox address, wherein the mailbox address is the mailbox address of a repairer;
after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail;
and after receiving the prompt information of preview confirmation, starting a retransmission function to retransmit the repaired mail.
Further, the method further comprises:
and if the prompt message of the preview confirmation is not received, exiting the preview page corresponding to the preview function.
Further, before generating the alarm information, the method further includes:
and monitoring the sending of the report mails at regular time according to the sending time of the report mails.
Further, the method further comprises:
and presetting a mailbox address corresponding to the alarm information.
Further, the preview function is a mail HTML content preview function.
In order to achieve the above object, according to a second aspect of the present application, there is provided an apparatus for exception handling.
The exception handling device comprises:
the generating unit is used for generating alarm information when the report mail is sent abnormally, wherein the alarm information comprises abnormal log information corresponding to a server when the report mail is sent abnormally;
the sending unit is used for sending the alarm information to a preset mailbox address, and the mailbox address is the mailbox address of a repairer;
the preview confirming unit is used for starting a preview function after receiving prompt information of successful mail repair so as to ensure that repairers confirm the successfully repaired mails;
and the retransmission unit is used for starting a retransmission function to retransmit the repaired mail after receiving the prompt message of the preview confirmation.
Further, the apparatus further comprises:
and the quitting unit is used for quitting the preview page corresponding to the preview function if the prompt message of the preview confirmation is not received.
Further, the apparatus further comprises:
and the monitoring unit is used for monitoring the sending of the report mail at regular time according to the sending time of the report mail before the alarm information is generated.
Further, the apparatus further comprises:
and the setting unit is used for presetting the mailbox address corresponding to the alarm information.
Further, the preview function is a mail HTML content preview function.
To achieve the above object, according to a third aspect of the present application, there is provided a non-transitory computer-readable storage medium storing computer instructions that cause a computer to perform the method of exception handling of any one of the first aspects described above.
In the embodiment of the application, in the method and the device for exception handling, when a report mail is sent to be abnormal, firstly, alarm information is generated, wherein the alarm information comprises exception log information corresponding to a server when the report mail is sent to be abnormal; sending the alarm information to a preset mailbox address, wherein the mailbox address is the mailbox address of a repairer; after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail; and after receiving the prompt information of preview confirmation, starting a retransmission function to retransmit the repaired mail. It can be seen that when report mail sending is abnormal, a repairer is informed in a warning message mode, so that a log does not need to be checked by a login server to locate an error log, and in addition, when the content of the repaired mail is confirmed after being repaired, the content is confirmed through a preview function, and the receiver of the mail does not need to be modified; in addition, when the repaired mail is retransmitted, the modification of the receiver and the modification of the mail transmission time are not required. In conclusion, the exception handling method in the application can improve the handling efficiency of the exception condition of the data report mail sending.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this application, serve to provide a further understanding of the application and to enable other features, objects, and advantages of the application to be more apparent. The drawings and their description illustrate the embodiments of the invention and do not limit it. In the drawings:
FIG. 1 is a flow diagram of a method for exception handling according to an embodiment of the present application;
FIG. 2 is a flow diagram of another method for exception handling provided in accordance with an embodiment of the present application;
FIG. 3 is a flow chart of yet another method for exception handling provided in accordance with an embodiment of the present application;
FIG. 4 is a block diagram of an exception handling apparatus according to an embodiment of the present application;
fig. 5 is a block diagram of another exception handling apparatus provided in an embodiment of the present application.
Detailed Description
In order to make the technical solutions better understood by those skilled in the art, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only partial embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and claims of this application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It should be understood that the data so used may be interchanged under appropriate circumstances such that embodiments of the application described herein may be used. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict. The present application will be described in detail below with reference to the embodiments with reference to the attached drawings.
According to an embodiment of the present application, there is provided a method for exception handling, as shown in fig. 1, the method including the following steps:
s101, when the report mail is sent abnormally, alarm information is generated.
The report mail is a mail of a data report corresponding to the big data analysis result. When the mail of the data report is abnormal, the abnormal log of the server is captured, and warning information is generated, wherein the warning information comprises abnormal log information corresponding to the server when the mail of the data report is abnormal.
And S102, sending the alarm information to a preset mailbox address.
And sending the alarm information to a configured preset mailbox address in time, wherein the preset mailbox address is the mailbox address of a repairer usually. The alarm information is sent to the preset mailbox address so that repair personnel can timely receive the abnormal information when the report mail is sent, timely check the abnormal information and perform positioning and repairing on the abnormality according to the abnormal information. It should be noted that the mailbox address corresponding to the alarm information is configured in advance in the form of configuration information, and if the mailbox address changes, the mailbox address can be modified by modifying the configuration information.
And S103, after receiving prompt information of successful mail repair, starting a preview function to enable repair personnel to confirm the successfully repaired mail.
After the repairer repairs the report mail which is sent abnormally, prompt information of successful mail repair is generated by clicking repair success or other modes, so that the repairer can receive the prompt information of successful mail repair after repairing the report mail which is sent abnormally.
In addition, in order to further confirm that the repair is successful, a preview function is started, namely the repaired mail content is displayed on a preview page through a mail HTML content preview function, so that the repairman can check and confirm again.
And S104, after receiving the prompt message of preview confirmation, starting a retransmission function to retransmit the repaired mail.
And after the repairmen reconfirms the repaired mail content through the preview function, the repairmen can receive prompt information of preview confirmation, then start the resending function and resend the repaired mail. Configuration information such as recipient information, mail sending time and the like does not need to be modified when the mail is retransmitted.
From the above description, it can be seen that, in the method for exception handling in the embodiment of the present application, when a report email is sent abnormally, first, alarm information is generated, where the alarm information includes abnormal log information corresponding to a server when the report email is sent abnormally; sending the alarm information to a preset mailbox address, wherein the mailbox address is the mailbox address of a repairer; after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail; and after receiving the prompt information of preview confirmation, starting a retransmission function to retransmit the repaired mail. It can be seen that when report mail sending is abnormal, a repairer is informed in a warning message mode, so that a log does not need to be checked by a login server to locate an error log, and in addition, when the content of the repaired mail is confirmed after being repaired, the content is confirmed through a preview function, and the receiver of the mail does not need to be modified; in addition, when the repaired mail is retransmitted, the modification of the receiver and the modification of the mail transmission time are not required. In conclusion, the exception handling method in the application can improve the handling efficiency of the exception condition of the data report mail sending.
As a further supplement and refinement to the above-described embodiments, according to an embodiment of the present application, another method of exception handling is provided, as shown in fig. 2, the method comprising the steps of:
and S201, monitoring the sending of the report mail at regular time according to the sending time of the report mail.
If the rule set in the configuration information for sending the report mails is to send a plurality of data report mails at regular time every day, the sending of the report mails can be monitored at regular time according to the set sending time, abnormal information can be discovered in time, and the abnormal information can be processed in time.
S202, when the report mail is sent abnormally, alarm information is generated.
The implementation of this step is the same as that of step S101 in the figure, and is not described here again.
And S203, sending the alarm information to a preset mailbox address.
The implementation of this step is the same as that of step S102 in the figure, and is not described here again.
And S204, after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail.
The implementation of this step is the same as that of step S103 in the figure, and is not described here again.
And S205, if the prompt message of preview confirmation is received, starting a retransmission function to retransmit the repaired mail.
The implementation of this step is the same as that of step S104 in the figure, and is not described here again.
And S206, if the prompt message of the preview confirmation is not received, quitting the preview page corresponding to the preview function.
In step S204, there may be abnormal information that the repairer finds that the repairer needs to perform the repair during the preview, so that the prompt information for preview confirmation is not generated, and this step is added, that is, if the prompt information for preview confirmation is not received, the previewing page corresponding to the preview function is exited, that is, the resending function is not started, so that the repairer continues to perform the repair. In an actual application, the "prompt message that the preview confirmation is not received" indicates that the prompt message that the preview confirmation is not received within a preset time "or the prompt message that the preview is not confirmed is received", and the like.
For the above-mentioned embodiment of fig. 2, another flowchart corresponding to exception handling is given, as shown in fig. 3, fig. 3 includes both the computer execution step and the human operation step: firstly, according to configuration information, a plurality of data report mails are sent at regular time every day, then whether sending abnormality occurs is judged, when the data report mails are abnormal, abnormal logs of a server are captured, error information (abnormal log information) is sent to a mailbox of a configured developer (repairer), and the developer can be ensured to receive an alarm (warning information) in time; then, the developer positions and repairs the abnormity according to the alarm information; previewing the mail content through a mail html content preview function after repairing; and confirming whether the mail content is abnormal again, retransmitting the mail if the mail content is not abnormal, and continuing to repair if the mail content is abnormal.
It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer-executable instructions and that, although a logical order is illustrated in the flowcharts, in some cases, the steps illustrated or described may be performed in an order different than presented herein.
According to an embodiment of the present application, there is also provided an apparatus for implementing exception handling of the method described in fig. 1 to 2, as shown in fig. 4, the apparatus includes:
the generating unit 31 is configured to generate warning information when the report email is sent abnormally, where the warning information includes abnormal log information corresponding to the server when the report email is sent abnormally;
the report mail is a mail of a data report corresponding to the big data analysis result. When the mail of the data report is abnormal, the abnormal log of the server is captured, and warning information is generated, wherein the warning information comprises abnormal log information corresponding to the server when the mail of the data report is abnormal.
The sending unit 32 is configured to send the alarm information to a preset mailbox address, where the mailbox address is a mailbox address of a repairer;
and sending the alarm information to a configured preset mailbox address in time, wherein the preset mailbox address is the mailbox address of a repairer usually. The alarm information is sent to the preset mailbox address so that repair personnel can timely receive the abnormal information when the report mail is sent, timely check the abnormal information and perform positioning and repairing on the abnormality according to the abnormal information. It should be noted that the mailbox address corresponding to the alarm information is configured in advance in the form of configuration information, and if the mailbox address changes, the mailbox address can be modified by modifying the configuration information.
The preview confirming unit 33 is configured to start a preview function after receiving the prompt that the email is successfully repaired, so that a repairer can confirm the email that is successfully repaired;
after the repairer repairs the report mail which is sent abnormally, prompt information of successful mail repair is generated by clicking repair success or other modes, so that the repairer can receive the prompt information of successful mail repair after repairing the report mail which is sent abnormally.
In addition, in order to further confirm that the repair is successful, a preview function is started, namely the repaired mail content is displayed on a preview page through a mail HTML content preview function, so that the repairman can check and confirm again.
And a retransmission unit 34 for starting a retransmission function to retransmit the repaired mail after receiving the prompt information for preview confirmation.
And after the repairmen reconfirms the repaired mail content through the preview function, the repairmen can receive prompt information of preview confirmation, then start the resending function and resend the repaired mail. Configuration information such as recipient information, mail sending time and the like does not need to be modified when the mail is retransmitted.
From the above description, it can be seen that, in the apparatus for exception handling in the embodiment of the present application, when a report email is sent abnormally, first, alarm information is generated, where the alarm information includes abnormal log information corresponding to a server when sending the abnormality; sending the alarm information to a preset mailbox address, wherein the mailbox address is the mailbox address of a repairer; after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail; and after receiving the prompt information of preview confirmation, starting a retransmission function to retransmit the repaired mail. It can be seen that when report mail sending is abnormal, a repairer is informed in a warning message mode, so that a log does not need to be checked by a login server to locate an error log, and in addition, when the content of the repaired mail is confirmed after being repaired, the content is confirmed through a preview function, and the receiver of the mail does not need to be modified; in addition, when the repaired mail is retransmitted, the modification of the receiver and the modification of the mail transmission time are not required. In conclusion, the exception handling device in the application can improve the handling efficiency of the exception condition of the data report mail sending.
Further, as shown in fig. 5, the apparatus further includes:
and an exit unit 35, configured to exit the preview page corresponding to the preview function if the prompt information for preview confirmation is not received.
Further, as shown in fig. 5, the apparatus further includes:
and the monitoring unit 36 is used for monitoring the sending of the report mail according to the sending time of the report mail before generating the alarm information.
Further, as shown in fig. 5, the apparatus further includes:
and the setting unit 37 is configured to preset a mailbox address corresponding to the alarm information.
Further, the preview function is a mail HTML content preview function.
Specifically, the specific process of implementing the functions of each unit and module in the device in the embodiment of the present application may refer to the related description in the method embodiment, and is not described herein again.
There is also provided, in accordance with an embodiment of the present application, a non-transitory computer-readable storage medium storing computer instructions for causing the computer to perform the method of exception handling of any of fig. 1-2.
It will be apparent to those skilled in the art that the modules or steps of the present application described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and they may alternatively be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, or fabricated separately as individual integrated circuit modules, or fabricated as a single integrated circuit module from multiple modules or steps. Thus, the present application is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present application and is not intended to limit the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.
Claims (10)
1. A method of exception handling, the method comprising:
when the report mail is sent abnormally, generating alarm information, wherein the alarm information comprises abnormal log information corresponding to a server when the report mail is sent abnormally;
sending the alarm information to a preset mailbox address, wherein the mailbox address is the mailbox address of a repairer;
after receiving prompt information of successful mail repair, starting a preview function to ensure that repairers confirm the successfully repaired mail;
and after receiving the prompt information of preview confirmation, starting a retransmission function to retransmit the repaired mail.
2. The method of exception handling according to claim 1, said method further comprising:
and if the prompt message of the preview confirmation is not received, exiting the preview page corresponding to the preview function.
3. The method of exception handling according to claim 1, wherein prior to generating alert information, the method further comprises:
and monitoring the sending of the report mails at regular time according to the sending time of the report mails.
4. The method of exception handling according to claim 1, said method further comprising:
and presetting a mailbox address corresponding to the alarm information.
5. The method of exception handling according to claim 1 wherein said preview function is a mail HTML content preview function.
6. An apparatus for exception handling, the apparatus comprising:
the generating unit is used for generating alarm information when the report mail is sent abnormally, wherein the alarm information comprises abnormal log information corresponding to a server when the report mail is sent abnormally;
the sending unit is used for sending the alarm information to a preset mailbox address, and the mailbox address is the mailbox address of a repairer;
the preview confirming unit is used for starting a preview function after receiving prompt information of successful mail repair so as to ensure that repairers confirm the successfully repaired mails;
and the retransmission unit is used for starting a retransmission function to retransmit the repaired mail after receiving the prompt message of the preview confirmation.
7. The apparatus for exception handling according to claim 6, said apparatus further comprising:
and the quitting unit is used for quitting the preview page corresponding to the preview function if the prompt message of the preview confirmation is not received.
8. The apparatus for exception handling according to claim 6, said apparatus further comprising:
and the monitoring unit is used for monitoring the sending of the report mail at regular time according to the sending time of the report mail before the alarm information is generated.
9. The apparatus for exception handling according to claim 6, said apparatus further comprising:
and the setting unit is used for presetting the mailbox address corresponding to the alarm information.
10. A non-transitory computer-readable storage medium storing computer instructions for causing a computer to perform the method of exception handling of any one of claims 1 to 5.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201911144957.2A CN110855499A (en) | 2019-11-19 | 2019-11-19 | Exception handling method and device |
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| CN201911144957.2A CN110855499A (en) | 2019-11-19 | 2019-11-19 | Exception handling method and device |
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Cited By (1)
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| CN114331014A (en) * | 2021-11-30 | 2022-04-12 | 浪潮(山东)计算机科技有限公司 | Process quality inspection method, equipment and storage medium |
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Application publication date: 20200228 |