CN110851156A - Software upgrading method and device for electric appliance and electric appliance - Google Patents

Software upgrading method and device for electric appliance and electric appliance Download PDF

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Publication number
CN110851156A
CN110851156A CN201911016668.4A CN201911016668A CN110851156A CN 110851156 A CN110851156 A CN 110851156A CN 201911016668 A CN201911016668 A CN 201911016668A CN 110851156 A CN110851156 A CN 110851156A
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China
Prior art keywords
software
upgrading
upgrade
version
electric appliance
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Application number
CN201911016668.4A
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Chinese (zh)
Inventor
沈立
徐刚
倪志伟
冯艺
顾沁浩
朱陈奕
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Wuxi Little Swan Co Ltd
Wuxi Little Swan Electric Co Ltd
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Wuxi Little Swan Co Ltd
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Priority to CN201911016668.4A priority Critical patent/CN110851156A/en
Publication of CN110851156A publication Critical patent/CN110851156A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00Arrangements for software engineering
    • G06F8/60Software deployment
    • G06F8/65Updates
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales

Abstract

The application provides a software upgrading method and device for an electric appliance and the electric appliance, wherein the method comprises the following steps: acquiring version information of the latest version software; determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance; at the time of upgrade, the upgrade of the latest version of software is performed. The method can realize remote upgrading by automatically acquiring version information by the electric appliance, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved. And the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, so that the flexibility of the software upgrading method can be improved.

Description

Software upgrading method and device for electric appliance and electric appliance
Technical Field
The application relates to the technical field of electrical equipment, in particular to a software upgrading method and device for an electrical appliance and the electrical appliance.
Background
At present, in the development and use of the electric appliance, some problems are hidden deeper in the development and test process, so that the problems are not tested during the test, and under the condition, if the electric appliance enters the market, serious problems can be caused.
In the related art, after-sales personnel of the electric appliance manually upgrade the electric appliance. In this way, after-sales personnel are required to go all over the country to manually and locally upgrade the electric appliances, and the after-sales cost is high.
Disclosure of Invention
The application provides a software upgrading method and device for an electric appliance and the electric appliance, so that the electric appliance can automatically acquire version information to carry out remote upgrading, a user does not need to wait for after-sales personnel to carry out manual upgrading, the use experience of the user can be improved, and the after-sales cost can be saved. And the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, so that the flexibility of the software upgrading method can be improved, and the technical problem that in the prior art, after-sales personnel carry out manual local upgrading on the electric appliance, and the after-sales cost is high is solved.
An embodiment of a first aspect of the present application provides a method for upgrading software of an electrical appliance, including:
acquiring version information of the latest version software;
determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance;
at the time of upgrade, the upgrade of the latest version of software is performed.
As a first possible implementation manner of the embodiment of the first aspect of the present application, the update level includes a first level and a second level, where the operation influence degree is from high to low; determining the upgrading time according to the updating level in the version information, comprising the following steps:
if the update level in the version information is the first level, the current moment is taken as the upgrade moment;
and if the update level in the version information is the second level, the target moment selected by the user operation is taken as the upgrading moment, or the moment of manually triggering the upgrading is taken as the upgrading moment.
As a second possible implementation manner of the embodiment of the first aspect of the present application, before the target time selected by the user operation is taken as the upgrade time, the method further includes:
displaying an update prompt window;
responding to user operation of a control in the update prompt window, and selecting a target moment;
or inquiring the setting information to obtain the target time preset by the user operation.
As a third possible implementation manner of the embodiment of the first aspect of the present application, taking a time when the upgrade is manually triggered as an upgrade time includes:
generating a new message alert;
responding to the user operation of the new message prompt, and displaying an update prompt window; the updating prompt window displays version information of the latest version software, a control for upgrading and a control for refusing prompt;
if the control for upgrading is detected to be triggered, taking the current moment as the upgrading moment;
and if the control used for rejecting the prompt is detected to be triggered, the prompt window is minimized to be updated.
As a fourth possible implementation manner of the embodiment of the first aspect of the present application, the executing the upgrade of the latest version software includes:
disabling a start-stop key of the electric appliance;
backing up user configuration data and user programs of the electric appliance;
acquiring an installation package of the latest version software;
upgrading according to the installation package;
if the upgrade is successful, configuring the latest version software according to the user configuration data;
and if the upgrade fails, recovering the original version software and the user program, and configuring the original version software according to the user configuration data.
As a fifth possible implementation manner of the embodiment of the first aspect of the present application, acquiring an installation package of a latest version of software includes:
downloading to obtain an installation package of the latest version software;
and when an electric appliance fault is monitored in the downloading process, or the downloading is overtime, or the network is abnormal, or the abnormal alarm is given, or the electric appliance is shut down, the downloading is stopped, and the upgrading is finished.
As a sixth possible implementation manner of the first aspect of the present application, after the obtaining of the installation package of the latest version software by downloading, the method further includes:
and deleting the downloaded installation package after the upgrade is finished.
As a seventh possible implementation manner of the embodiment of the first aspect of the present application, the latest version of software is used to upgrade at least one of a system, an operation interface, a control function, and an electric control logic of an electrical appliance.
According to the software upgrading method for the electric appliance, version information of software of the latest version is obtained; determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance; at the time of upgrade, the upgrade of the latest version of software is performed. According to the method and the device, the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, and the flexibility of the software upgrading method can be improved. Moreover, the version information is automatically acquired by the electric appliance for remote upgrading, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved.
An embodiment of a second aspect of the present application provides an apparatus for upgrading software of an electrical appliance, including:
the acquisition module is used for acquiring version information of the latest version software;
the determining module is used for determining the upgrading time according to the updating level in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance;
and the upgrading module is used for executing the upgrading of the latest version software at the upgrading moment.
As a first possible implementation manner of the embodiment of the second aspect of the present application, the update level includes a first level and a second level, where the operation influence degree is from high to low;
a determination module specifically configured to:
if the update level in the version information is the first level, the current moment is taken as the upgrade moment;
and if the update level in the version information is the second level, the target moment selected by the user operation is taken as the upgrading moment, or the moment of manually triggering the upgrading is taken as the upgrading moment.
As a second possible implementation manner of the embodiment of the second aspect of the present application, the determining module is further configured to:
displaying an update prompt window;
responding to user operation of a control in the update prompt window, and selecting a target moment;
or inquiring the setting information to obtain the target time preset by the user operation.
As a third possible implementation manner of the embodiment of the second aspect of the present application, the determining module is further configured to:
generating a new message alert;
responding to the user operation of the new message prompt, and displaying an update prompt window; the updating prompt window displays version information of the latest version software, a control for upgrading and a control for refusing prompt;
if the control for upgrading is detected to be triggered, taking the current moment as the upgrading moment;
and if the control used for rejecting the prompt is detected to be triggered, the prompt window is minimized to be updated.
As a fourth possible implementation manner of the embodiment of the second aspect of the present application, the upgrade module is specifically configured to:
disabling a start-stop key of the electric appliance;
backing up user configuration data and user programs of the electric appliance;
acquiring an installation package of the latest version software;
upgrading according to the installation package;
if the upgrade is successful, configuring the latest version software according to the user configuration data;
and if the upgrade fails, recovering the original version software and the user program, and configuring the original version software according to the user configuration data.
As a fifth possible implementation manner of the embodiment of the second aspect of the present application, the upgrade module is further configured to:
downloading to obtain an installation package of the latest version software;
and when an electric appliance fault is monitored in the downloading process, or the downloading is overtime, or the network is abnormal, or the abnormal alarm is given, or the electric appliance is shut down, the downloading is stopped, and the upgrading is finished.
As a sixth possible implementation manner of the second aspect of the present application, the upgrade module is further configured to:
and deleting the downloaded installation package after the upgrade is finished.
As a seventh possible implementation manner of the embodiment of the second aspect of the present application, the latest version of software is used to upgrade at least one of a system, an operation interface, a control function, and an electric control logic of an electrical appliance.
The software upgrading device of the electric appliance obtains version information of the latest version software; determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance; at the time of upgrade, the upgrade of the latest version of software is performed. According to the method and the device, the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, and the flexibility of the software upgrading method can be improved. Moreover, the version information is automatically acquired by the electric appliance for remote upgrading, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved.
An embodiment of a third aspect of the present application provides an electrical appliance, including: the software upgrading method for the electric appliance comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor, wherein when the processor executes the program, the software upgrading method for the electric appliance is realized.
An embodiment of a fourth aspect of the present application provides a non-transitory computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the method for upgrading software of an electrical appliance as set forth in the embodiment of the first aspect of the present application.
Additional aspects and advantages of the present application will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the present application.
Drawings
The foregoing and/or additional aspects and advantages of the present application will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
fig. 1 is a schematic flowchart of a software upgrading method for an electrical appliance according to an embodiment of the present application;
fig. 2 is a schematic flowchart of a software upgrading method for an electrical appliance according to a second embodiment of the present application;
FIG. 3 is a first diagram of a version update page in an embodiment of the present application;
FIG. 4 is a diagram of a version update page in an embodiment of the present application;
fig. 5 is a schematic flowchart of a software upgrading method for an electrical appliance according to a third embodiment of the present application;
fig. 6 is a schematic flowchart of a software upgrading method for an electrical appliance according to a fourth embodiment of the present application;
fig. 7 is a schematic structural diagram of a software upgrading apparatus of an electrical appliance according to a fifth embodiment of the present application.
Detailed Description
Reference will now be made in detail to embodiments of the present application, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the drawings are exemplary and intended to be used for explaining the present application and should not be construed as limiting the present application.
The application mainly aims at the technical problems that in the prior art, after-sales personnel carry out manual local upgrade on an electric appliance, and the cost after-sales is high, and provides a software upgrading method for the electric appliance.
According to the software upgrading method for the electric appliance, version information of software of the latest version is obtained; determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance; at the time of upgrade, the upgrade of the latest version of software is performed. According to the method and the device, the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, and the flexibility of the software upgrading method can be improved. Moreover, the version information is automatically acquired by the electric appliance for remote upgrading, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved.
The following describes a software upgrading method, device and electric appliance of an electric appliance according to an embodiment of the present application with reference to the accompanying drawings.
Fig. 1 is a schematic flowchart of a software upgrading method for an electrical appliance according to an embodiment of the present application.
The software upgrading method of the electric appliance can be applied to the electric appliance, and the electric appliance can be a washing machine, a washing and drying integrated machine, an air conditioner, a refrigerator, a microwave oven and an electric cooker, or can be other types of electric appliances, and is not limited herein.
As shown in fig. 1, the software upgrading method of the electric appliance may include the steps of:
step 101, obtaining version information of the latest version software.
In the embodiment of the present application, the version information of the latest version software may include an update level, a version number, software update content, and the like of the latest version software.
In the embodiment of the application, the electric appliance can acquire the version information of the latest version software from the server side.
As a possible implementation manner, the electric appliance may query the version information of the latest version software from the server side in real time or periodically. For example, the appliance may send a query request in real time or periodically to query the version information of the latest version of software, and accordingly, the server may return the version information of the latest version of software to the appliance after receiving the query request.
As another possible implementation manner, the inquiry of the version information of the latest version software can also be triggered by manual operation of a user. For example, a system version button may be disposed on a display interface of the appliance, and a user may manually click the system version button to trigger a query request, so that the appliance queries the version information of the latest version software from the server side. Therefore, the user inquires the version information of the latest version software according to the self requirement, and the flexibility and the applicability of the method can be improved.
As another possible implementation manner, in order not to affect the washing process, the version information of the latest version of software may be queried by the appliance from the server side every time the appliance is powered on.
Step 102, determining an upgrading time according to the updating level in the version information; wherein, the update level is used for indicating the influence degree of the software update content on the operation of the electrical appliance.
In the embodiment of the present application, the operation influence degree may refer to an influence degree on a display process, an operation process, and the like of an electrical appliance.
It should be appreciated that, when the update level indicates that the software update content has a high degree of impact on the operation of the appliance, for example, the software update content relates to update content such as system defect, and at this time, if the upgrade of the latest version software is not performed immediately, the electric appliance system may be crashed, or, a safety accident or the like may occur to the electric appliance, and when the update level indicates that the operation of the electric appliance is affected to a low degree by the software update content, for example, the software update content relates to update contents such as an appliance logic function patch, a control function defect class, an important new function class, a User Interface (UI) interaction experience optimization class, background data interaction monitoring and patch class, and at this time, even if the upgrade of the latest version software is not executed or the upgrade of the latest version software is not executed immediately, the normal operation of the electric appliance is not influenced.
Therefore, in the embodiment of the present application, when the update level indicates that the software update content has a high degree of influence on the operation of the electrical appliance, in order to ensure the normal and reliable operation of the electrical appliance, the current time may be used as the upgrade time, and when the update level indicates that the software update content has a low degree of influence on the operation of the electrical appliance, the user may select the corresponding upgrade time.
And 103, executing the upgrade of the latest version software at the upgrade time.
In the embodiment of the application, after the upgrade time is determined, the upgrade of the latest version software can be executed at the upgrade time. According to the method and the device, the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, and the flexibility of the software upgrading method can be improved. Moreover, the version information is automatically acquired by the electric appliance for remote upgrading, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved.
According to the software upgrading method for the electric appliance, version information of software of the latest version is obtained; determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance; at the time of upgrade, the upgrade of the latest version of software is performed. According to the method and the device, the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, and the flexibility of the software upgrading method can be improved. Moreover, the version information is automatically acquired by the electric appliance for remote upgrading, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved.
As a possible implementation manner, the update level may include a first level and a second level with high to low operation influence degree, and referring to fig. 2, the software upgrading method of the electrical appliance may specifically include the following steps:
step 201, obtaining version information of the latest version software.
The execution process of step 201 may refer to the execution process of step 101 in the above embodiments, which is not described herein again.
Step 202, if the update level in the version information is the first level, the current time is taken as the upgrade time.
In the embodiment of the present application, the first level is an update level at which software update content has the highest influence degree on the operation of the electrical appliance, for example, the software update content is updated according to a defect of an electrical appliance system, and at this time, if the update of the latest version of software is not performed immediately, the electrical appliance system may be crashed, or a safety accident may occur to the electrical appliance. Therefore, when the updating level is the first level, forced upgrading is carried out, so that the electric appliance can be prevented from being crashed, or the probability of safety accidents is reduced.
And step 203, if the update level in the version information is the second level, taking the target moment selected by the user operation as the upgrade moment, or taking the moment of manually triggering the upgrade as the upgrade moment.
In the embodiment of the application, the second level is an update level with a low influence degree of software update contents on the operation of the electrical appliance, for example, the software update contents of the software update contents relate to update contents such as a logic function patch of the electrical appliance, a defect class of an operation and control function, an important new function class, a UI interaction experience optimization class, background data interaction monitoring and patch class, and the like, and at this time, even if the upgrade of the software of the latest version is not performed or the upgrade of the software of the latest version is not immediately performed, the normal operation of the electrical appliance is not influenced.
Therefore, in the present application, when the update level in the version information is the second level, the user may select the corresponding upgrade time. For example, the target time selected by the user operation may be used as the upgrade time, or the time when the upgrade is manually triggered may be used as the upgrade time. Therefore, when the updating level is in the equal second level, the user sets the upgrading time according to the self requirement and automatically upgrades at the upgrading time set by the user, so that the flexibility and the applicability of the method can be improved, and the individual upgrading requirements of different users can be met.
As a possible implementation manner, after the electrical appliance obtains the version information of the latest version software, if the update level is determined to be the second level, an update prompt window can be displayed on the version update page, wherein the update prompt window displays the version information of the latest version software, a control for updating, a control for later prompting and a control for refusing prompting, and when the control for triggering the updating is detected, the current time can be used as the updating time; when detecting that a control for later prompting is triggered, displaying an upgrade time setting interface or an upgrade reservation window, and taking a target moment selected according to user operation as an upgrade moment; and when detecting that the control used for rejecting the prompt is triggered, canceling the upgrade.
As an example, an electric appliance is taken as a washing machine for example, see fig. 3, and fig. 3 is a schematic view of a version update page in an embodiment of the present application. After the electric appliance obtains the version information of the latest version software, if the update level is determined to be the second level, three buttons are arranged in an update prompting window displayed on an version update page, namely an immediate update button, a later prompt button and a no-more-reminding button, a user can trigger the immediate update button, and the time of upgrading is manually triggered, namely the time when the user manually clicks the immediate update button is taken as the time of upgrading; when the user triggers a 'prompt later' button, the user can be guided to enter an upgrade time setting interface or an upgrade reservation window, and the user can customize the upgrade time; and when the user triggers the 'no more reminder' button, the user does not remind any more and cancels the upgrading.
That is to say, in the present application, after the update prompt window is displayed, the electrical appliance may select the corresponding target time in response to a user operation on a control in the update prompt window, so as to use the target time as the upgrade time.
For example, to avoid affecting the normal use of the user, the target time selected by the user may be in a daytime period from monday to friday, such as between 9:00-17:00, so that the user may use the appliance to wash the laundry after work shift, or on a double holiday.
It should be noted that, the above-mentioned manner of only reserving the upgrade time by the user is: when receiving the update prompt, the upgrade time is reserved according to the user operation for example, and in actual application, the method for reserving the upgrade time by the user may further be: and the user prestores the reserved upgrading time and upgrades the upgrade according to the prestored reserved time after receiving the update prompt. That is to say, in the present application, after the electrical appliance obtains the version information of the latest version of software, if the update level is determined to be the second level, the setting information may also be queried to obtain the target time preset by the user operation, so that the target time is taken as the update time. Therefore, the user can set the upgrading time according to different modes, and the flexibility and the applicability of the method can be improved so as to meet the personalized setting requirements of different users.
As another possible implementation manner, after the electrical appliance obtains the version information of the latest version of software, if the update level is determined to be the second level, a new message prompt may be generated, and an update prompt window is displayed in response to a user operation on the new message prompt; the updating prompting window displays version information of the latest version software, a control for upgrading and a control for refusing prompting, and when the control for upgrading is detected to be triggered, the current moment is taken as the upgrading moment; when a trigger for rejecting a prompt is detected, the update prompt window is minimized.
As another example, an electric appliance is taken as a washing machine for example, referring to fig. 4, fig. 4 is a schematic diagram of a version update page in an embodiment of the present application. After the electric appliance obtains the version information of the latest version software, if the update level is determined to be the second level, two buttons are arranged in an update prompting window displayed on an version update page, namely an immediate update button and a no-more-reminding button, a user can trigger the immediate update button, and the time of upgrading is manually triggered, namely the time when the user manually clicks the immediate update button is taken as the time of upgrading; when the user triggers the button 'no more remind', the updating prompt window can be minimized, when the user needs to update the software, the updating prompt window can be clicked again, the updating prompt window is displayed in a maximized mode, and the user can immediately update the software by clicking the button 'immediately update'.
That is to say, after the electrical appliance obtains the version information of the latest version of software, if the update level is determined to be the second level, the key identifier new message prompt may be set, and according to the new message prompt, the user is guided to perform the version update page, and the user may select immediate update according to the version information, or select no more prompt, so as to cancel the update.
It should be noted that, when the control for rejecting prompt triggering is detected, version information of the latest version software may also be configured in the version upgrade menu, where the version upgrade menu is used to manually trigger upgrade. Therefore, the user can open the version upgrading menu according to the self requirement subsequently, and manually upgrade the current version software or the original version software according to the latest version software so as to meet the updating requirements of different users.
As another possible implementation manner, after the electrical appliance obtains the version information of the latest version of software, if the update level is determined to be the second level, a new message prompt may be generated, and an update prompt window is displayed in response to a user operation on the new message prompt; the updating prompting window displays version information of the latest version software, a control for upgrading and a control for refusing prompting, and when the control for upgrading is detected to be triggered, the current moment is taken as the upgrading moment; and when detecting that the control used for rejecting prompting is triggered, displaying an upgrade time setting interface or an upgrade reservation window, and taking the target time selected by the user operation as the upgrade time.
Still taking the example of fig. 4, when the user clicks the "no more reminder" button, the user may be guided to enter the upgrade time setting interface, and the user may customize the upgrade time.
And step 204, at the upgrading time, upgrading the latest version software.
It should be noted that, the electrical appliance may automatically obtain the version information of the latest version of software from the server for remote upgrade when the electrical appliance is turned on each time, and when the user does not need to upgrade the software, for example, when the user triggers the "no more reminder" button in fig. 3 or fig. 4, the electrical appliance may also remind the user to upgrade when the electrical appliance is turned on subsequently, or the user may go to the version upgrade menu for manual upgrade by himself. Certainly, the electrical appliance may also obtain the version information of the latest version software from the server side at other time intervals for remote upgrade, and in addition, the user may also manually trigger to query the version information of the latest version software, which is not limited herein.
According to the software upgrading method for the electric appliance, forced upgrading is carried out when the updating level is the first level, so that the electric appliance can be prevented from being broken down, or the probability of safety accidents is reduced. When the updating level is in the equal second level, the user sets the upgrading time according to the self requirement and automatically upgrades at the upgrading time set by the user, so that the flexibility and the applicability of the method can be improved, and the individual upgrading requirements of different users can be met.
It should be added that the first point in this embodiment is that only by way of example, the update level may include a first level and a second level with high to low operation influence degrees, as a possible implementation manner, the update level may include a first level, a second level, a third level, …, and an nth level with high to low operation influence degrees, and the present application is not limited in particular.
The second point to be described is that, at the time of upgrading, when the latest version of software is upgraded, the start-stop key of the electrical appliance may be disabled, and the user configuration data and the user program may be backed up, if the upgrade is successful according to the installation package of the latest version of software, the latest version of software may be configured according to the user configuration data, and if the upgrade is unsuccessful according to the installation package of the latest version of software, the original version of software and the user program may be restored, and the original version of software may be configured according to the user configuration data, so as to ensure the normal use of the system. The above process is described in detail with reference to example three.
Fig. 5 is a schematic flowchart of a software upgrading method for an electrical appliance according to a third embodiment of the present application.
As shown in fig. 5, the software upgrading method of the appliance may include the steps of:
step 301, obtaining version information of the latest version software.
It should be noted that after the electrical appliance obtains the version information of the latest version software, the version information of the latest version software may be compared with the version information of the current version software or the original version software to determine whether the current version software or the original version software needs to be updated. Specifically, the current version software or the old version software needs to be upgraded only when the current version or the old version is lower than the latest version.
As an example, the display interface of the appliance may have a system version button, and the user may click the system version button to enable the appliance to obtain version information of the latest version of software from the server side.
Further, the electrical appliance may also determine whether the version information of the latest version of software is successfully acquired, and if the version information of the latest version of software is not acquired, prompt information may be displayed, for example, a software version page may be entered, a prompt to detect a version failure is given, and a retry is requested after a network connection. If the version information of the latest version software is successfully acquired, judging whether the current version or the original version is lower than the latest version, if not, entering a software version page to prompt that the current version or the original version is the latest version, and if so, entering the software version page to prompt that the latest version software exists, and displaying the version information of the latest version software, for example, referring to fig. 3 or fig. 4, the version number, software updating contents, various controllable controls and the like can be displayed.
Step 302, determining an upgrading time according to the updating level in the version information; wherein, the update level is used for indicating the influence degree of the software update content on the operation of the electrical appliance.
The execution process of step 302 may refer to the above embodiments, which are not described herein.
Step 303, disabling the start-stop key of the electrical appliance at the upgrading time.
In the embodiment of the application, when the software is upgraded, the electric appliance can shield or forbid the start-stop key so as to avoid interrupting the updating process of the software.
Step 304, user configuration data and user programs for the appliance are backed up.
In the embodiment of the application, the user configuration data may include user-defined information, or information set by a user in a personalized manner.
In the embodiment of the application, when software is upgraded, user configuration data and a user program can be backed up, so that normal use of a system is ensured after the software is updated.
Step 305, obtaining the installation package of the latest version software.
In the embodiment of the application, the electric appliance can acquire the installation package of the latest version software from the server side.
Further, before the installation package of the latest version software is obtained, whether the installation package exists locally can be judged, if yes, the installation package is deleted, then the installation package of the latest version software can be downloaded from the server side, and if not, the installation package of the latest version software is directly downloaded from the server side.
And step 306, upgrading according to the installation package.
In the embodiment of the application, after the installation package of the latest version software is obtained, upgrading can be performed according to the installation package.
And 307, if the upgrade is successful, configuring the latest version software according to the user configuration data.
In the embodiment of the application, when the upgrade is successful, the latest version software can be configured according to the user configuration data.
It should be understood that, since the latest version of software may not be compatible with the original user program, the user program is not loaded any more when the upgrade is successful.
And 308, recovering the original version software and the user program after the upgrade fails, and configuring the original version software according to the user configuration data.
In the embodiment of the application, when the upgrade fails, the original version software and the user program can be recovered, and the original version software is configured according to the user configuration data so as to ensure the normal use of the system and wait for the upgrade again.
It should be noted that, the software upgrade in this application includes: the system upgrading (for example, the terminal systems such as android, Linux, RTOS and the like can be upgraded), the operation interface upgrading, the control function upgrading and the electric control logic upgrading, that is, the latest version of software is used for upgrading at least one of the system, the operation interface, the control function and the electric control logic of the electric appliance. For example, a certain terminal function or a main control program or the like may be upgraded.
According to the software upgrading method for the electric appliance, through successful upgrading, the latest version software is configured according to the user configuration data, upgrading is failed, the original version software and the user program are recovered, the original version software is configured according to the user configuration data, and normal use of the system can be guaranteed.
It should be noted that, if an electrical appliance fails, or the downloading is overtime, or the network is abnormal, or an abnormal alarm is given, or the electrical appliance is turned off in the process of downloading the installation package of the latest version of software, the downloading of the installation package may be stopped, and the upgrade is finished. The above process is described in detail with reference to example four.
Fig. 6 is a schematic flowchart of a software upgrading method for an electrical appliance according to a fourth embodiment of the present application.
As shown in fig. 6, based on the embodiment shown in fig. 5, step 305 may specifically include the following sub-steps:
and step 401, downloading to obtain an installation package of the latest version software.
Step 402, monitoring an electric appliance fault in the downloading process, or overtime of the downloading process, or abnormal network, or abnormal alarm, or shutdown of the electric appliance, stopping the downloading process and ending the upgrading process.
It should be understood that, when an electrical appliance is in a fault or abnormal state, an alarm condition may occur, or when an electrical appliance is in an abnormal state, at this time, the electrical appliance often needs a self-check, and a power failure may occur during the self-check, which results in a download failure, and therefore, the software download needs to be stopped. Moreover, if the downloading is overtime, for example, more than 1 hour, the downloading can be stopped and the upgrading is ended, at this time, the user can be prompted to download overtime and check the network; if the network is abnormal, for example, the network is disconnected, at this time, because the installation package cannot be downloaded, the downloading may also be stopped, the upgrade is ended, and the user is prompted that the network connection is interrupted. And when the electric appliance detects a shutdown event, prompting a user to confirm whether to shut down the electric appliance, if so, stopping downloading, deleting the file, and then responding to shutdown.
As a possible implementation manner, after the upgrade is finished, the installation package may be deleted, so as to save the occupation of storage resources.
Furthermore, after the installation package of the latest version software is downloaded, version verification can be performed on the installation package, whether the verification is passed or not is judged, if the verification is passed, system upgrading is performed, at the moment, upgrading can be performed according to the installation package, if the verification is not passed, the installation package is deleted, the installation package of the latest version software is downloaded again, and then version verification can be performed on the newly downloaded installation package, so that system upgrading is performed when the verification is passed. It should be noted that, if the number of times of re-downloading the installation package of the latest version of software is greater than the set number of times, for example, 1 time, a failure of file verification may be prompted, and at this time, the upgrade may be ended.
In order to implement the above embodiments, the present application further provides a software upgrading apparatus for an electrical appliance.
Fig. 7 is a schematic structural diagram of a software upgrading apparatus of an electrical appliance according to a fifth embodiment of the present application.
As shown in fig. 7, the software upgrading apparatus of the electric appliance includes: an acquisition module 110, a determination module 120, and an upgrade module 130.
The obtaining module 110 is configured to obtain version information of the latest version software.
A determining module 120, configured to determine an upgrade time according to an update level in the version information; wherein, the update level is used for indicating the influence degree of the software update content on the operation of the electrical appliance.
And the upgrading module 130 is used for executing the upgrading of the latest version software at the upgrading time.
As a possible implementation, the update level includes a first level and a second level with high to low operational influence.
The determining module 120 is specifically configured to: if the update level in the version information is the first level, the current moment is taken as the upgrade moment; and if the update level in the version information is the second level, the target moment selected by the user operation is taken as the upgrading moment, or the moment of manually triggering the upgrading is taken as the upgrading moment.
As another possible implementation, the determining module 120 is further configured to: displaying an update prompt window; responding to user operation on a control in a window, and selecting a target moment; or inquiring the setting information to obtain the target time preset by the user operation.
As another possible implementation manner, the determining module 120 is further configured to: generating a new message alert; responding to the user operation of the new message prompt, and displaying an update prompt window; the updating prompt window displays version information of the latest version software, a control for upgrading and a control for refusing prompt; if the control for upgrading is detected to be triggered, taking the current moment as the upgrading moment; and if the control used for rejecting the prompt is detected to be triggered, the prompt window is minimized to be updated.
As a possible implementation manner, the upgrade module 130 is specifically configured to: disabling a start-stop key of the electric appliance; backing up user configuration data and user programs of the electric appliance; acquiring an installation package of the latest version software; upgrading according to the installation package; if the upgrade is successful, configuring the latest version software according to the user configuration data; and if the upgrade fails, recovering the original version software and the user program, and configuring the original version software according to the user configuration data.
As another possible implementation manner, the upgrade module 130 is further configured to: downloading to obtain an installation package of the latest version software; and when an electric appliance fault is monitored in the downloading process, or the downloading is overtime, or the network is abnormal, or the abnormal alarm is given, or the electric appliance is shut down, the downloading is stopped, and the upgrading is finished.
As another possible implementation manner, the upgrade module 130 is further configured to: and deleting the downloaded installation package after the upgrade is finished.
As a possible implementation, the latest version of software is used to upgrade at least one of the system, the operating interface, the manipulation functions and the electrical control logic of the electrical appliance.
It should be noted that the foregoing explanation on the embodiment of the software upgrading method for an electrical appliance is also applicable to the software upgrading apparatus for an electrical appliance in this embodiment, and details are not repeated here.
The software upgrading device of the electric appliance obtains version information of the latest version software; determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the degree of influence of the software updating content on the operation of the electric appliance; at the time of upgrade, the upgrade of the latest version of software is performed. According to the method and the device, the upgrading time is flexibly selected according to the influence degree of the software updating content on the operation of the electric appliance, and the flexibility of the software upgrading method can be improved. Moreover, the version information is automatically acquired by the electric appliance for remote upgrading, so that a user does not need to wait for after-sales personnel to manually upgrade, the use experience of the user can be improved, and the after-sales cost can be saved.
In order to implement the above embodiments, the present application also provides an electrical appliance, including: the software upgrading method for the electric appliance comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor, wherein when the processor executes the program, the software upgrading method for the electric appliance is realized.
In order to achieve the above embodiments, the present application also proposes a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements a software upgrade method of an electrical appliance as proposed in the foregoing embodiments of the present application.
In the description herein, reference to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the application. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In the description of the present application, "plurality" means at least two, e.g., two, three, etc., unless specifically limited otherwise.
Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing steps of a custom logic function or process, and alternate implementations are included within the scope of the preferred embodiment of the present application in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present application.
The logic and/or steps represented in the flowcharts or otherwise described herein, e.g., an ordered listing of executable instructions that can be considered to implement logical functions, can be embodied in any computer-readable medium for use by or in connection with an instruction execution system, apparatus, or device, such as a computer-based system, processor-containing system, or other system that can fetch the instructions from the instruction execution system, apparatus, or device and execute the instructions. For the purposes of this description, a "computer-readable medium" can be any means that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device. More specific examples (a non-exhaustive list) of the computer-readable medium would include the following: an electrical connection (electronic device) having one or more wires, a portable computer diskette (magnetic device), a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber device, and a portable compact disc read-only memory (CDROM). Additionally, the computer-readable medium could even be paper or another suitable medium upon which the program is printed, as the program can be electronically captured, via for instance optical scanning of the paper or other medium, then compiled, interpreted or otherwise processed in a suitable manner if necessary, and then stored in a computer memory.
It should be understood that portions of the present application may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. If implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.
It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and when the program is executed, the program includes one or a combination of the steps of the method embodiments.
In addition, functional units in the embodiments of the present application may be integrated into one processing module, or each unit may exist alone physically, or two or more units are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. The integrated module, if implemented in the form of a software functional module and sold or used as a stand-alone product, may also be stored in a computer readable storage medium.
The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc. Although embodiments of the present application have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present application, and that variations, modifications, substitutions and alterations may be made to the above embodiments by those of ordinary skill in the art within the scope of the present application.

Claims (11)

1. A method for upgrading software of an electric appliance, the method comprising:
acquiring version information of the latest version software;
determining the upgrading time according to the upgrading grade in the version information; the updating level is used for indicating the operation influence degree of the software updating content on the electric appliance;
and at the upgrading time, executing the upgrading of the latest version software.
2. The software upgrading method according to claim 1, wherein the update levels include a first level and a second level with high to low operational influence; the determining the upgrade time according to the update level in the version information includes:
if the updating level in the version information is the first level, taking the current moment as the upgrading moment;
and if the update level in the version information is the second level, taking the target moment selected by the user operation as the upgrading moment, or taking the moment of manually triggering the upgrading as the upgrading moment.
3. The software upgrading method according to claim 2, wherein the target time selected by the user operation is taken as the upgrading time, and further comprising:
displaying an update prompt window;
responding to user operation of a control in the update prompt window, and selecting the target moment;
or inquiring the setting information to obtain the target time preset by the user operation.
4. The software upgrading method according to claim 3, wherein the taking the time of manually triggering the upgrade as the upgrade time comprises:
generating a new message alert;
responding to the user operation of the new message prompt, and displaying an update prompt window; the update prompting window displays version information of the latest version software, a control for upgrading and a control for refusing prompting;
if the control for upgrading is detected to be triggered, taking the current moment as the upgrading moment;
and if the control for rejecting the prompt is detected to be triggered, minimizing the updating prompt window.
5. The software upgrading method according to any of claims 1-4, wherein the performing the upgrade of the latest version of software comprises:
forbidding a start-stop key of the electric appliance;
backing up user configuration data and user programs of the electrical appliance;
acquiring an installation package of the latest version software;
upgrading according to the installation package;
if the upgrade is successful, configuring the latest version software according to the user configuration data;
and if the upgrading fails, recovering the original version software and the user program, and configuring the original version software according to the user configuration data.
6. The software upgrading method according to claim 5, wherein the obtaining the installation package of the latest version software comprises:
downloading to obtain the installation package of the latest version software;
and monitoring the electric appliance fault in the downloading process, or monitoring the downloading overtime, or monitoring the network abnormity, or alarming abnormally, or shutting down the electric appliance, stopping the downloading process and finishing the upgrading process.
7. The software upgrading method according to claim 6, wherein after the downloading the installation package of the latest version of software, further comprising:
and deleting the downloaded installation package after the upgrade is finished.
8. The software upgrading method according to any one of claims 1-4, wherein the latest version of software is used for upgrading at least one of a system, an operation interface, a manipulation function and an electric control logic of the appliance.
9. An apparatus for upgrading software of an electric appliance, the apparatus comprising:
the acquisition module is used for acquiring version information of the latest version software;
the determining module is used for determining the upgrading time according to the updating grade in the version information; the updating level is used for indicating the operation influence degree of the software updating content on the electric appliance;
and the upgrading module is used for executing the upgrading of the latest version software at the upgrading time.
10. An electrical appliance comprising a memory, a processor and a computer program stored on the memory and executable on the processor, when executing the program, implementing a software upgrade method as claimed in any one of claims 1 to 8.
11. A non-transitory computer readable storage medium having stored thereon a computer program, characterized in that the program, when executed by a processor, implements a software upgrade method as claimed in any one of claims 1-8.
CN201911016668.4A 2019-10-24 2019-10-24 Software upgrading method and device for electric appliance and electric appliance Pending CN110851156A (en)

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