CN103377094B - Method for monitoring abnormality and device - Google Patents

Method for monitoring abnormality and device Download PDF

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CN103377094B
CN103377094B CN201210106784.7A CN201210106784A CN103377094B CN 103377094 B CN103377094 B CN 103377094B CN 201210106784 A CN201210106784 A CN 201210106784A CN 103377094 B CN103377094 B CN 103377094B
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exception
abnormality processing
abnormal
key message
processing scheme
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CN103377094A (en
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浠诲嘲
任峰
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Kingdee Software China Co Ltd
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Kingdee Software China Co Ltd
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Abstract

A kind of method for monitoring abnormality, said method comprising the steps of: the abnormal key message of monitoring, identifies Exception Type and exception level according to described abnormal key message;Obtain the abnormality processing scheme corresponding with described Exception Type and exception level pre-set;Perform described abnormality processing scheme.The method due to can be real-time be monitored abnormal, and according to dissimilar and grade, the different abnormality processing scheme of employing can be carried out abnormal reparation, therefore have more motility.Additionally, additionally provide a kind of exception monitoring device.

Description

Method for monitoring abnormality and device
[technical field]
The present invention relates to computer technology, particularly relate to a kind of method for monitoring abnormality and device.
[background technology]
System (such as operating system, software system etc.) is in running, the operation of system all may be impacted by the running environment of system and system itself, such as hardware resource, hardware effort situation, network service, system self is made mistakes, system operational defect, ambient temperature etc. are all likely to result in system operation exception, thus cause the situation of the machine of delaying to occur.Traditional method for monitoring abnormality is the most all the patch information that user's driver sweep software vendor provides, and when scanning new patch, then prompts the user whether to repair, and user can operate according to information, completes the reparation to software.Therefore, traditional this method for monitoring abnormality can only monitor the exception of system itself, cannot monitor for system running environment, and cannot realize dynamic monitoring automatically.
[summary of the invention]
Based on this, it is necessary to provide the method for monitoring abnormality of a kind of more motility.
A kind of method for monitoring abnormality, said method comprising the steps of: the abnormal key message of detection, identifies Exception Type and exception level according to described abnormal key message;Obtain the abnormality processing scheme corresponding with described Exception Type and exception level pre-set;Perform described abnormality processing scheme.
Wherein in an embodiment, described abnormality processing scheme includes solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method;The step of described execution abnormality processing scheme includes:
Obtain application directs steps flow chart according to described abnormality processing scheme and show;And/or according to described abnormality processing scheme acquisition abnormality processing information and be shown on abnormality processing operation indicating interface;And
Receive user operation by abnormality processing operation indicating interface, process according to described user operation abnormal.
Wherein in an embodiment, the step of described execution abnormality processing scheme also includes:
Obtain abnormal key message methods of exhibiting according to described abnormality processing scheme, show abnormal key message according to described abnormal key message exhibition method;
Described abnormal key message exhibition method includes more than one in chart, data list, image, comparison diagram, broken line graph.
Wherein in an embodiment, the step of described execution abnormality processing scheme also includes:
Obtain according to described abnormality processing scheme and solve abnormal required patch information, automatically download abnormality processing desired data from server according to described solution the most required abnormal patch information;
Process abnormal according to described abnormality processing desired data.
Wherein in an embodiment, described Exception Type include operating system exception, memory abnormal, CPU exception, Network Abnormal, port take exception, application software make mistakes abnormal in more than one;Described method also includes:
It is arranged at the abnormality processing scheme that Exception Type is corresponding with exception level at server;And
Corresponding abnormality processing scheme is downloaded with exception level from server according to Exception Type.
Additionally, there is a need to provide the exception monitoring device of a kind of more motility.
A kind of exception monitoring device, including: anomalous identification module, it is used for detecting abnormal key message, identifies Exception Type and exception level according to described abnormal key message;Scheme identification module, for obtaining the abnormality processing scheme corresponding with described Exception Type and exception level pre-set;Scheme performs module, is used for performing described abnormality processing scheme.
Wherein in an embodiment, described abnormality processing scheme includes solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method;Described scheme performs module and includes:
Display module, for obtaining application directs steps flow chart according to described abnormality processing scheme and showing;And/or for obtaining abnormality processing information according to described abnormality processing scheme and being shown on abnormality processing operation indicating interface;And
Abnormality processing module, for receiving user operation by abnormality processing operation indicating interface, processes abnormal according to described user operation.
Wherein in an embodiment, described display module is additionally operable to obtain abnormal key message methods of exhibiting according to described abnormality processing scheme, shows abnormal key message according to described abnormal key message exhibition method;
Described abnormal key message exhibition method includes more than one in chart, data list, image, comparison diagram, broken line graph.
Wherein in an embodiment, it is characterised in that described scheme performs module and also includes:
Automatically update module, solve abnormal required patch information for obtaining according to described abnormality processing scheme, automatically download abnormality processing desired data from server according to the abnormal required patch information of described solution;
Described abnormality processing module is additionally operable to process abnormal according to described abnormality processing desired data.
Wherein in an embodiment, described Exception Type include operating system exception, memory abnormal, CPU exception, Network Abnormal, port take exception, application software make mistakes abnormal in more than one;Described device also includes: expansion module, for being arranged at, at server, the abnormality processing scheme that Exception Type is corresponding with exception level;And download module, for downloading corresponding abnormality processing scheme with exception level from server according to Exception Type;
Described exception monitoring device is the hand-held device of band interface, and described hand-held device is connected with system to be monitored by described interface.
Above-mentioned method for monitoring abnormality and device, by the abnormal key message of detection, Exception Type and exception level is identified from abnormal key message, obtain according to Exception Type and exception level and corresponding pre-set abnormality processing scheme, owing to different Exception Types and exception level can be pre-set to there being different abnormality processing schemes, the most above-mentioned method for monitoring abnormality and device can carry out different abnormality processing to various Exception Types and exception level, have more motility.
Additionally, by showing application directs steps flow chart and abnormality processing information, user can be helped to process abnormal;Different abnormal key message methods of exhibiting then contributes to user and current abnormal key message is carried out detailed understanding;By automatically downloading abnormal required patch information from server, it is conveniently used for processing abnormal.It addition, abnormality processing scheme can be extended by method for monitoring abnormality provided by the present invention and device for different applied environments, wherein abnormal detector may be configured as hand-held device, conveniently carries.
[accompanying drawing explanation]
Fig. 1 is the schematic flow sheet of method for monitoring abnormality in an embodiment;
Fig. 2 is the structural representation of exception monitoring device in an embodiment;
Fig. 3 is the structural representation that in an embodiment, scheme performs module;
Fig. 4 is the structural representation of exception monitoring device in another embodiment;
Fig. 5 is the application scenarios schematic diagram of exception monitoring device in an embodiment.
[detailed description of the invention]
As it is shown in figure 1, in one embodiment, a kind of method for monitoring abnormality, comprise the following steps:
Step S10, the abnormal key message of detection, identifies Exception Type and exception level according to abnormal key message.
The monitoring information that abnormal key message i.e. dynamically obtains during monitoring system operation conditions, the environmental information such as including the operation information of application software and CPU usage, memory usage, port status, the network bandwidth.
Abnormal key message in the present invention does not refer to the error message when mistake occurs, but to the most relevant abnormal information, as long as abnormal key message does not meets the condition of setting, then it is assumed that there occurs exception, need to carry out maintenance.
In one embodiment, Exception Type and exception level can be set, Exception Type includes the types such as application software self exception and environmental abnormality, and wherein environmental abnormality includes again the types such as CPU exception, memory abnormal, operating system exception, port exception, Network Abnormal.Further, can will be anomaly divided into different grades in advance, such as, 1 grade of exception is the exception of the lowest class, such as the minimum warning message etc. of application software;5 grades of exceptions are the exception of highest ranking, as abnormal in machine warning of delaying etc..
Different abnormal key messages is corresponding different Exception Types and exception level.Such as, detect that CPU usage is unsatisfactory for the condition set, then identifying Exception Type is that CPU is abnormal.When occurring that machine of delaying is reported to the police, then identifying exception level is 5 grades of exceptions.
Step S20, obtains the abnormality processing scheme corresponding with described Exception Type and exception level pre-set.
In one embodiment, abnormality processing scheme can be pre-set, and set up the mapping relations between Exception Type and exception level and abnormality processing scheme, the most different abnormality processing schemes is corresponding different Exception Types and exception level.According to the i.e. available corresponding abnormality processing scheme of the Exception Type identified and exception level.
Step S30, performs abnormality processing scheme.
Abnormality processing scheme includes solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method etc..For different Exception Types and exception level, different abnormality processing schemes can be set at server in advance.Additionally, for different applied environments, also the abnormality processing scheme of Exception Type, exception level and correspondence can be extended.Further, in one embodiment, automatically corresponding abnormality processing scheme can be downloaded from server, including solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method etc. after identifying Exception Type and exception level.
In one embodiment, application directs steps flow chart can be obtained according to abnormal scheme and show.Then user can carry out operation etc. according to application directs steps flow chart to application software.
In the present embodiment or another embodiment, also can obtain abnormality processing information according to abnormality processing scheme and be shown on abnormal operation prompting interface.Application software can use logic to show extremely, after identifying Exception Type and exception level according to abnormal key message, can get abnormality processing information according to corresponding abnormality processing scheme, user is carried out operation indicating.In the present embodiment, user operation can be received by abnormality processing operation indicating interface, process according to user operation abnormal.
Such as, at the abnormal key message detecting that the picture upload function of application software cannot be carried out, then show abnormal key message and point out user that application software can carry out operation these exceptions of reparation such as upgrading.And for example, when the exception that CPU usage exceedes certain threshold value being detected, then can show abnormal information and point out user can close some processes to repair this exception.
In one embodiment, also can obtain abnormal key message exhibition method according to abnormality processing scheme, show abnormal key message according to abnormal key message exhibition method.In the present embodiment, abnormal key message exhibition method includes more than one in icon, data list, image, comparison diagram, broken line graph.In other embodiments, also abnormality processing information etc. can be shown according to these exhibition methods.Further, also each displaying interface can be switched according to user operation, in order to user can cross and check various types of exceptions.
In one embodiment, also can obtain according to abnormality processing scheme and solve abnormal required patch information, automatically download abnormality processing desired data from server according to the abnormal required patch information of this solution.Some is different normally due to the version of application software is the lowest or starts a leak, and can arrange the patch information that these types are corresponding with the exception of grade, automatically update according to patch information, thus automatically processes abnormal.
Additionally, in the present embodiment, also result can be shown.Such as; when monitoring application software self and occurring that exception or operating system occur abnormal; corresponding abnormality processing mode is automatically to download the AKU of this application software or operating system, then upgrades application software or operating system according to AKU, the exception monitored with reparation.
In above-mentioned method for monitoring abnormality, the abnormality processing scheme pre-set can be stored in exception monitoring device, and abnormal detector can be set to the hand-held device of band interface.When a certain system to be monitored (such as various application software clients) is monitored by needs, interface (such as USB interface) can be passed through and connect the equipment equipped with system to be monitored.Hand-held device is on connecting after equipment to be monitored, it is possible to be connected to server by network, from the abnormality processing scheme of server down loading updating.
Hand-held device connects upper equipment to be monitored, can first install the abnormality processing scheme prestored, then start to monitor system to be monitored in real time.Additionally, for different applied environments, the abnormality processing scheme can treated on monitoring device or server is extended and updates.
As in figure 2 it is shown, in one embodiment, a kind of exception monitoring device, perform module 30 including anomalous identification module 10, scheme identification module 20 and scheme, wherein:
Anomalous identification module 10 is used for detecting abnormal key message, identifies Exception Type and exception level according to abnormal key message.
The monitoring information that abnormal key message i.e. dynamically obtains during monitoring system operation conditions, the environmental information such as including the operation information of application software and CPU usage, memory usage, port status, the network bandwidth.
Abnormal key message in the present invention does not refer to the error message when mistake occurs, but to the most relevant abnormal information, as long as abnormal key message does not meets the condition of setting, then it is assumed that there occurs exception, need to carry out maintenance.
In one embodiment, Exception Type and exception level can be pre-set, Exception Type includes the types such as application software self exception and environmental abnormality, and wherein environmental abnormality includes again the types such as CPU exception, memory abnormal, operating system exception, port exception, Network Abnormal.Further, can will be anomaly divided into different grades in advance, such as, 1 grade of exception is the exception of the lowest class, such as the minimum warning message etc. of application software;5 grades of exceptions are the exception of highest ranking, as abnormal in machine warning of delaying etc..
Different abnormal key messages is corresponding different Exception Types and exception level.Such as, anomalous identification module 10 detects that CPU usage is unsatisfactory for the condition set, then identifying Exception Type is that CPU is abnormal.When occurring that machine of delaying is reported to the police, then identifying exception level is 5 grades of exceptions.
Scheme identification module 20 is for obtaining the abnormality processing scheme corresponding with described Exception Type and exception level pre-set.
In one embodiment, abnormality processing scheme can be pre-set, and set up the mapping relations between Exception Type and exception level and abnormality processing scheme, the most different abnormality processing schemes is corresponding different Exception Types and exception level.According to the i.e. available corresponding abnormality processing scheme of the Exception Type identified and exception level.
Scheme performs module 30 and is used for performing abnormality processing scheme.
In one embodiment, abnormality processing scheme includes solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method.As it is shown on figure 3, scheme performs module 30 can include display module 310 and abnormality processing module 320, wherein:
Display module 310 is for obtaining application directs steps flow chart according to abnormality processing scheme and showing;And/or for obtaining abnormality processing information according to described abnormality processing scheme and being shown on abnormality processing operation indicating interface.
Abnormality processing module 320, for receiving user operation by abnormality processing operation indicating interface, processes abnormal according to described user operation.
In one embodiment, display module 310 is additionally operable to obtain abnormal key message methods of exhibiting according to described abnormality processing scheme, shows abnormal key message according to described abnormal key message exhibition method.In the present embodiment, described abnormal key message exhibition method includes more than one in chart, data list, image, comparison diagram, broken line graph.Further, display module 310 also can switch each displaying interface according to user operation, in order to user can cross and check various types of exceptions.
In one embodiment, as shown in Figure 3, scheme execution module 30 may also include and automatically updates module 330, wherein: automatically update module 330 and solve abnormal required patch information for obtaining according to described abnormality processing scheme, automatically download abnormality processing desired data from server according to described solution the most required abnormal patch information.In the present embodiment, abnormality processing module 320 is additionally operable to process abnormal according to described abnormality processing desired data.
Some is different normally due to the version of application software is the lowest or starts a leak, and can arrange the patch information that these types are corresponding with the exception of grade, automatically update according to patch information, thus automatically processes abnormal.Additionally, in the present embodiment, also result can be shown.Such as; when monitoring application software self and occurring that exception or operating system occur abnormal; corresponding abnormality processing mode is automatically to download the AKU of this application software or operating system, then upgrades application software or operating system according to AKU, the exception monitored with reparation.
As it has been described above, Exception Type can include operating system exception, memory abnormal, CPU exception, Network Abnormal, port take exception, application software make mistakes abnormal in more than one.As shown in Figure 4, in one embodiment, exception monitoring device may also include that expansion module 40 and download module 50, wherein:
Expansion module 40 is for arranging the abnormality processing scheme corresponding with Exception Type and exception level.In the present embodiment, exception monitoring device may also include scheme memory module 60, the abnormality processing scheme pre-set for storage.In other embodiments, also abnormality processing scheme can be stored in server, when exception monitoring device is connected to server by network, automatically download up-to-date abnormality processing scheme from server.
Download module 50 is for downloading corresponding abnormality processing scheme with exception level from server according to Exception Type.
In one embodiment, as it is shown in figure 5, exception monitoring device may also include interface module 70.Preferably, interface module 70 can be USB interface, and exception monitoring device may be configured as hand-held device, is connected with equipment to be monitored by interface module 70.Having run system to be monitored (such as various application software systems) on equipment to be monitored, exception monitoring device is for monitoring the system to be monitored abnormal key message in running.
In the present embodiment, when exception monitoring device is connected to equipment to be monitored by interface module 70, the abnormality processing scheme prestored first-selected can be installed, or download, from server, the abnormality processing scheme that installation is up-to-date by network, then start system to be monitored is monitored in real time.Abnormal key message detected, after identifying exception level and Exception Type according to abnormal key message, abnormal key message can shown according to different exhibition methods.When solving abnormal, can operate showing interface abnormality processing information by abnormality processing, user can operate accordingly according to abnormality processing information and finally solve exception.
In the present invention, hand-held device is connected with device to be monitored by USB interface, monitoring device can be treated and carry out real-time exception monitoring.And when having monitored abnormal generation, the abnormality processing scheme of correspondence, prompting user operation or automatically downloading data can be taked to carry out abnormal reparation, therefore have more motility.
Embodiment described above only have expressed the several embodiments of the present invention, and it describes more concrete and detailed, but therefore can not be interpreted as the restriction to the scope of the claims of the present invention.It should be pointed out that, for the person of ordinary skill of the art, without departing from the inventive concept of the premise, it is also possible to make some deformation and improvement, these broadly fall into protection scope of the present invention.Therefore, the protection domain of patent of the present invention should be as the criterion with claims.

Claims (6)

1. a method for monitoring abnormality, said method comprising the steps of:
The abnormal key message of detection, described abnormal key message does not refer to the error message when mistake occurs, but the information the most relevant to exception, as long as abnormal key message does not meets the condition of setting, then think and there occurs exception, needing to carry out maintenance, described abnormal key message includes operation information and CPU usage, memory usage, port status, the network bandwidth of application software;Identify Exception Type and exception level according to described abnormal key message, described Exception Type include operating system exception, memory abnormal, CPU exception, Network Abnormal, port take exception, application software make mistakes abnormal in more than one;
Obtain the abnormality processing scheme corresponding with described Exception Type and exception level pre-set, specifically, described abnormality processing scheme includes solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method;
Perform described abnormality processing scheme, specifically, obtain application directs steps flow chart according to described abnormality processing scheme and show;And/or according to described abnormality processing scheme acquisition abnormality processing information and be shown on abnormality processing operation indicating interface, and receive user operation by abnormality processing operation indicating interface, process abnormal according to described user operation;Or obtain solution the most required abnormal patch information according to described abnormality processing scheme, automatically download abnormality processing desired data from server according to described solution the most required abnormal patch information, according to described abnormality processing desired data to extremely processing.
Method for monitoring abnormality the most according to claim 1, it is characterised in that the step of described execution abnormality processing scheme also includes:
Obtain abnormal key message exhibition method according to described abnormality processing scheme, show abnormal key message according to described abnormal key message exhibition method;
Described abnormal key message exhibition method includes more than one in chart, data list, image.
Method for monitoring abnormality the most according to claim 1, it is characterised in that described method also includes:
At server, the abnormality processing scheme corresponding with Exception Type and exception level is set;And
Corresponding abnormality processing scheme is downloaded with exception level from server according to Exception Type.
4. an exception monitoring device, it is characterised in that including:
Anomalous identification module, for detecting abnormal key message, described abnormal key message does not refer to the error message when mistake occurs, but the information the most relevant to exception, as long as abnormal key message does not meets the condition of setting, then thinking and there occurs exception, needing to carry out maintenance, described abnormal key message includes operation information and CPU usage, memory usage, port status, the network bandwidth of application software;Identify Exception Type and exception level according to described abnormal key message, described Exception Type include operating system exception, memory abnormal, CPU exception, Network Abnormal, port take exception, application software make mistakes abnormal in more than one;
Scheme identification module, the abnormality processing scheme corresponding with described Exception Type and exception level pre-set for acquisition, specifically, described abnormality processing scheme includes solving abnormal required patch information, application directs steps flow chart, abnormality processing information and abnormal key message exhibition method;
Scheme performs module, is used for performing described abnormality processing scheme, and specifically, described scheme performs module and includes:
Display module, for obtaining application directs steps flow chart according to described abnormality processing scheme and showing;And/or for obtaining abnormality processing information according to described abnormality processing scheme and being shown on abnormality processing operation indicating interface;
Abnormality processing module, for receiving user operation by abnormality processing operation indicating interface, processes abnormal according to described user operation;Automatically update module, solve abnormal required patch information for obtaining according to described abnormality processing scheme, automatically download abnormality processing desired data from server according to the abnormal required patch information of described solution;
Described abnormality processing module is additionally operable to process abnormal according to described abnormality processing desired data.
Exception monitoring device the most according to claim 4, it is characterised in that described display module is additionally operable to obtain abnormal key message methods of exhibiting according to described abnormality processing scheme, shows abnormal key message according to described abnormal key message exhibition method;
Described abnormal key message exhibition method includes more than one in chart, data list, image.
Exception monitoring device the most according to claim 4, it is characterised in that described device also includes:
Expansion module, for arranging the abnormality processing scheme corresponding with Exception Type and exception level;And
Download module, for downloading corresponding abnormality processing scheme with exception level from server according to Exception Type;
Described exception monitoring device is the hand-held device of band interface, and described hand-held device is connected with system to be monitored by described interface.
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