CN103377094A - Abnormity monitoring method and abnormity monitoring device - Google Patents

Abnormity monitoring method and abnormity monitoring device Download PDF

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Publication number
CN103377094A
CN103377094A CN2012101067847A CN201210106784A CN103377094A CN 103377094 A CN103377094 A CN 103377094A CN 2012101067847 A CN2012101067847 A CN 2012101067847A CN 201210106784 A CN201210106784 A CN 201210106784A CN 103377094 A CN103377094 A CN 103377094A
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abnormality processing
unusual
exception
processing scheme
key message
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CN103377094B (en
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任峰
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Kingdee Software China Co Ltd
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Kingdee Software China Co Ltd
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Abstract

The invention discloses an abnormity monitoring method. The method includes the following steps: monitoring abnormal key information, and recognizing an abnormality type and an abnormality grade of the abnormal key information; acquiring a preset abnormity processing scheme corresponding to the abnormity type and the abnormity grade; executing the abnormality processing scheme. By the method, abnormities can be monitored in real time, and different abnormity processing schemes can be adopted according to different types and grades for abnormity repairing, so that more flexibility is provided. In addition, the invention further provides an abnormity monitoring device.

Description

Method for monitoring abnormality and device
[technical field]
The present invention relates to computer technology, relate in particular to a kind of method for monitoring abnormality and device.
[background technology]
System's (such as operating system, software systems etc.) is in operational process, the running environment of system and system itself all may impact the operation of system, as hardware resource, hardware effort situation, network service, system self make mistakes, system's operational defect, environment temperature etc. all may cause system's operation exception, thereby cause the situation of the machine of delaying to occur.Traditional method for monitoring abnormality all is the patch information that user's trigger sweep software vendor provides usually, and when scanning new patch, then whether prompting user is repaired, and the user can operate according to information, finishes the reparation to software.Therefore, what traditional this method for monitoring abnormality can only monitoring system itself is unusual, can't monitor for system running environment, and can't realize dynamic automatically monitoring.
[summary of the invention]
Based on this, be necessary to provide a kind of method for monitoring abnormality that has more dirigibility.
A kind of method for monitoring abnormality said method comprising the steps of: detect unusual key message, identify Exception Type and exception level according to described unusual key message; Obtain the abnormality processing scheme corresponding with described Exception Type and exception level that sets in advance; Carry out described abnormality processing scheme.
Therein among embodiment, described abnormality processing scheme comprises and solves unusual required patch information, application directs steps flow chart, abnormality processing information and unusual key message exhibition method; The step of described execute exception processing scheme comprises:
Obtain application directs steps flow chart and displaying according to described abnormality processing scheme; And/or obtain the abnormality processing information and show at abnormality processing operation indicating interface according to described abnormality processing scheme; And
Receive user's operation by abnormality processing operation indicating interface, unusual according to described user's operational processes.
Among embodiment, the step of described execute exception processing scheme also comprises therein:
Obtain unusual key message methods of exhibiting according to described abnormality processing scheme, show unusual key message according to described unusual key message exhibition method;
Described unusual key message exhibition method comprises more than one in chart, data list, image, comparison diagram, the broken line graph.
Among embodiment, the step of described execute exception processing scheme also comprises therein:
Obtain the unusual required patch information of solution according to described abnormality processing scheme, automatically download the abnormality processing desired data from server according to the unusual required patch information of described solution;
According to described abnormality processing desired data to unusually processing.
During therein among embodiment, described Exception Type comprises that operating system is unusual, memory abnormal, CPU are unusual, Network Abnormal, port take unusually, application software is made mistakes unusually more than one; Described method also comprises:
At Servers installed in Exception Type and abnormality processing scheme corresponding to exception level; And
Download corresponding abnormality processing scheme according to Exception Type and exception level from server.
In addition, also be necessary to provide a kind of exception monitoring device that has more dirigibility.
A kind of exception monitoring device comprises: unusual identification module, for detection of unusual key message, identify Exception Type and exception level according to described unusual key message; The scheme identification module is used for obtaining the abnormality processing scheme corresponding with described Exception Type and exception level that sets in advance; The scheme execution module is used for carrying out described abnormality processing scheme.
Therein among embodiment, described abnormality processing scheme comprises and solves unusual required patch information, application directs steps flow chart, abnormality processing information and unusual key message exhibition method; Described scheme execution module comprises:
Display module is used for obtaining application directs steps flow chart and displaying according to described abnormality processing scheme; And/or for obtaining the abnormality processing information according to described abnormality processing scheme and showing at abnormality processing operation indicating interface; And
The abnormality processing module is used for receiving user's operation by abnormality processing operation indicating interface, and is unusual according to described user's operational processes.
Among embodiment, described display module also is used for obtaining unusual key message methods of exhibiting according to described abnormality processing scheme, shows unusual key message according to described unusual key message exhibition method therein;
Described unusual key message exhibition method comprises more than one in chart, data list, image, comparison diagram, the broken line graph.
Among embodiment, it is characterized in that described scheme execution module also comprises therein:
Automatically update module is used for obtaining the unusual required patch information of solution according to described abnormality processing scheme, automatically downloads the abnormality processing desired data from server according to the unusual required patch information of described solution;
Described abnormality processing module also is used for according to described abnormality processing desired data unusually processing.
During therein among embodiment, described Exception Type comprises that operating system is unusual, memory abnormal, CPU are unusual, Network Abnormal, port take unusually, application software is made mistakes unusually more than one; Described device also comprises: expansion module is used at Servers installed in Exception Type and abnormality processing scheme corresponding to exception level; And download module, be used for downloading corresponding abnormality processing scheme according to Exception Type and exception level from server;
Described exception monitoring device is the hand-held device with interface, and described hand-held device is connected with system to be monitored by described interface.
Above-mentioned method for monitoring abnormality and device, by detecting unusual key message, from unusual key message, identify Exception Type and exception level, obtain the corresponding abnormality processing scheme that sets in advance according to Exception Type and exception level, owing to can set in advance different Exception Types and exception level to different abnormality processing schemes should be arranged, therefore above-mentioned method for monitoring abnormality can carry out different abnormality processing with exception level to various Exception Types with device, has more dirigibility.
In addition, by showing application directs steps flow chart and abnormality processing information, can help the user to unusually processing; Different unusual key message methods of exhibiting then helps the user that current unusual key message is carried out detailed understanding; By automatically downloading unusual required patch information from server, convenient being used for unusually processing.In addition, method for monitoring abnormality provided by the present invention can be expanded the abnormality processing scheme for different applied environments with device, and wherein abnormal detector can be set to hand-held device, conveniently carries.
[description of drawings]
Fig. 1 is the schematic flow sheet of method for monitoring abnormality among the embodiment;
Fig. 2 is the structural representation of exception monitoring device among the embodiment;
Fig. 3 is the structural representation of scheme execution module among the embodiment;
Fig. 4 is the structural representation of exception monitoring device among another embodiment;
Fig. 5 is the application scenarios synoptic diagram of exception monitoring device among the embodiment.
[embodiment]
As shown in Figure 1, in one embodiment, a kind of method for monitoring abnormality may further comprise the steps:
Step S10 detects unusual key message, identifies Exception Type and exception level according to unusual key message.
Unusual key message i.e. the monitoring information of Dynamic Acquisition in the process of monitoring system operation conditions, comprises the environmental informations such as the operation information of application software and CPU usage, memory usage, port status, the network bandwidth.
Unusual key message among the present invention does not refer to the error message when mistake occurs, but with unusual relevant information, as long as unusual key message does not meet the condition of setting, then think to have occured unusually, need to carry out maintenance.
In one embodiment, Exception Type and exception level can be set, Exception Type comprises the types such as the unusual and environmental abnormality of application software self, wherein environmental abnormality comprise again CPU unusually, memory abnormal, the types such as operating system is unusual, port is unusual, Network Abnormal.Further, can will unusually be divided into different grades in advance, for example, 1 grade unusually be the lowest class unusually, such as the minimum warning message of application software etc.; 5 grades unusually be the unusual of highest ranking, as the machine warning of delaying is unusual etc.
Different unusual key message correspondences different Exception Type and exception level.For example, detect CPU usage and do not satisfy the condition of setting, then identifying Exception Type is that CPU is unusual.When the machine that occurs delaying is reported to the police, then identify exception level and be 5 grades unusual.
Step S20 obtains the abnormality processing scheme corresponding with described Exception Type and exception level that sets in advance.
In one embodiment, can set in advance the abnormality processing scheme, and set up the mapping relations between Exception Type and exception level and the abnormality processing scheme, namely different abnormality processing scheme correspondences different Exception Type and exception level.Can obtain corresponding abnormality processing scheme according to the Exception Type that identifies and exception level.
Step S30, the execute exception processing scheme.
The abnormality processing scheme comprises the unusual required patch information of solution, application directs steps flow chart, abnormality processing information and unusual key message exhibition method etc.In advance can be for different Exception Types and exception level in the different abnormality processing scheme of Servers installed.In addition, for different applied environments, also can expand Exception Type, exception level and corresponding abnormality processing scheme.Further, in one embodiment, can after identifying Exception Type and exception level, automatically download corresponding abnormality processing scheme from server, comprise solving unusual required patch information, application directs steps flow chart, abnormality processing information and unusual key message exhibition method etc.
In one embodiment, can obtain application directs steps flow chart and displaying according to unusual scheme.Then the user can operate etc. using software according to the application directs steps flow chart.
In present embodiment or another embodiment, also can obtain the abnormality processing information and point out the interface to show at abnormal operation according to the abnormality processing scheme.Application software can adopt logic to show unusually, after identifying Exception Type and exception level according to unusual key message, can get access to the abnormality processing information according to the abnormality processing scheme of correspondence, and the user is carried out operation indicating.In the present embodiment, can receive user's operation by abnormality processing operation indicating interface, unusual according to user's operational processes.
For example, at the unusual key message that the picture uploading function that detects application software can't be carried out, show that then unusual key message and prompting user can upgrade and wait the operation reparation should be unusually using software.And for example, when detecting CPU usage and surpass certain threshold value unusual, can show then that abnormal information and prompting user can be closed some processes should be unusual to repair.
In one embodiment, also can obtain unusual key message exhibition method according to the abnormality processing scheme, show unusual key message according to unusual key message exhibition method.In the present embodiment, unusual key message exhibition method comprises more than one in icon, data list, image, comparison diagram, the broken line graph.In other embodiments, also can show abnormality processing information etc. according to these exhibition methods.Further, also can operate switching according to the user and respectively show the interface, unusually check various types of so that the user can cross.
In one embodiment, also can obtain according to the abnormality processing scheme and solve unusual required patch information, solve unusual required patch information according to this and automatically download the abnormality processing desired data from server.Some is because the version of application software is too low or start a leak unusually, and the unusual corresponding patch information of these types and grade can be set, automatically upgrade according to patch information, thereby to unusually automatically processing.
In addition, in the present embodiment, also result can be showed.For example; occur unusual or operating system occurs when unusual when monitoring application software self; then corresponding abnormality processing mode upgrades to using software or operating system according to AKU for automatically downloading the AKU of this application software or operating system, with reparation monitor unusual.
In the above-mentioned method for monitoring abnormality, the abnormality processing scheme that sets in advance can be stored in the exception monitoring device, and can abnormal detector be set to hand-held device with interface.When needs when monitoring, can connect the equipment that system to be monitored is housed to a certain system to be monitored (such as various application software clients) by interface (such as USB interface).Hand-held device behind the equipment to be monitored, also can arrive server by network connection, from the abnormality processing scheme of server down loading updating on connecting.
Hand-held device connects upper equipment to be monitored, and pre-stored abnormality processing scheme can at first be installed, and then begins to treat monitoring system and carries out Real-Time Monitoring.In addition, for different applied environments, the abnormality processing scheme that can treat on monitoring equipment or the server is expanded and is upgraded.
As shown in Figure 2, in one embodiment, a kind of exception monitoring device comprises unusual identification module 10, scheme identification module 20 and scheme execution module 30, wherein:
Unusual identification module 10 identifies Exception Type and exception level for detection of unusual key message according to unusual key message.
Unusual key message i.e. the monitoring information of Dynamic Acquisition in the process of monitoring system operation conditions, comprises the environmental informations such as the operation information of application software and CPU usage, memory usage, port status, the network bandwidth.
Unusual key message among the present invention does not refer to the error message when mistake occurs, but with unusual relevant information, as long as unusual key message does not meet the condition of setting, then think to have occured unusually, need to carry out maintenance.
In one embodiment, can set in advance Exception Type and exception level, Exception Type comprises the types such as the unusual and environmental abnormality of application software self, wherein environmental abnormality comprise again CPU unusually, memory abnormal, the types such as operating system is unusual, port is unusual, Network Abnormal.Further, can will unusually be divided into different grades in advance, for example, 1 grade unusually be the lowest class unusually, such as the minimum warning message of application software etc.; 5 grades unusually be the unusual of highest ranking, as the machine warning of delaying is unusual etc.
Different unusual key message correspondences different Exception Type and exception level.For example, unusual identification module 10 detects CPU usage and does not satisfy the condition of setting, and then identifying Exception Type is that CPU is unusual.When the machine that occurs delaying is reported to the police, then identify exception level and be 5 grades unusual.
Scheme identification module 20 is used for obtaining the abnormality processing scheme corresponding with described Exception Type and exception level that sets in advance.
In one embodiment, can set in advance the abnormality processing scheme, and set up the mapping relations between Exception Type and exception level and the abnormality processing scheme, namely different abnormality processing scheme correspondences different Exception Type and exception level.Can obtain corresponding abnormality processing scheme according to the Exception Type that identifies and exception level.
Scheme execution module 30 is used for the execute exception processing scheme.
In one embodiment, the abnormality processing scheme comprises the unusual required patch information of solution, application directs steps flow chart, abnormality processing information and unusual key message exhibition method.As shown in Figure 3, scheme execution module 30 can comprise display module 310 and abnormality processing module 320, wherein:
Display module 310 is used for obtaining application directs steps flow chart and displaying according to the abnormality processing scheme; And/or for obtaining the abnormality processing information according to described abnormality processing scheme and showing at abnormality processing operation indicating interface.
Abnormality processing module 320 is used for receiving user's operation by abnormality processing operation indicating interface, and is unusual according to described user's operational processes.
In one embodiment, display module 310 also is used for obtaining unusual key message methods of exhibiting according to described abnormality processing scheme, shows unusual key message according to described unusual key message exhibition method.In the present embodiment, described unusual key message exhibition method comprises more than one in chart, data list, image, comparison diagram, the broken line graph.Further, display module 310 also can operate switching according to the user and respectively show the interface, unusually checks various types of so that the user can cross.
In one embodiment, as shown in Figure 3, scheme execution module 30 also can comprise automatic update module 330, wherein: update module 330 is used for obtaining the unusual required patch information of solution according to described abnormality processing scheme automatically, automatically downloads the abnormality processing desired data from server according to the unusual required patch information of described solution.In the present embodiment, abnormality processing module 320 also is used for according to described abnormality processing desired data unusually processing.
Some is because the version of application software is too low or start a leak unusually, and the unusual corresponding patch information of these types and grade can be set, automatically upgrade according to patch information, thereby to unusually automatically processing.In addition, in the present embodiment, also result can be showed.For example; occur unusual or operating system occurs when unusual when monitoring application software self; then corresponding abnormality processing mode upgrades to using software or operating system according to AKU for automatically downloading the AKU of this application software or operating system, with reparation monitor unusual.
As mentioned above, more than one during Exception Type can comprise that operating system is unusual, memory abnormal, CPU are unusual, Network Abnormal, port take unusually, application software is made mistakes unusually.As shown in Figure 4, in one embodiment, the exception monitoring device also can comprise: expansion module 40 and download module 50, wherein:
Expansion module 40 is used for the setting abnormality processing scheme corresponding with Exception Type and exception level.In the present embodiment, the exception monitoring device also can comprise scheme memory module 60, is used for the abnormality processing scheme that storage sets in advance.In other embodiments, also the abnormality processing scheme can be stored in server, when the exception monitoring device arrives server by network connection, automatically download up-to-date abnormality processing scheme from server.
Download module 50 is used for downloading corresponding abnormality processing scheme according to Exception Type and exception level from server.
In one embodiment, as shown in Figure 5, the exception monitoring device also can comprise interface module 70.Preferably, interface module 70 can be USB interface, and the exception monitoring device can be set to hand-held device, by interface module 70 and equipment connection to be monitored.Moved system to be monitored (such as various application software systems) at equipment to be monitored, the exception monitoring device is used for monitoring system to be monitored at the unusual key message of operational process.
In the present embodiment, when the exception monitoring device is connected to equipment to be monitored by interface module 70, can first-selected pre-stored abnormality processing scheme be installed, or download and install up-to-date abnormality processing scheme by network from server, then begin to treat monitoring system and carry out Real-Time Monitoring.Detecting unusual key message, identify exception level and Exception Type according to unusual key message after, can show unusual key message according to different exhibition methods.When solution is unusual, can show the abnormality processing information by the abnormality processing operation interface, the user can operate accordingly and finally solve unusually according to the abnormality processing information.
Among the present invention, hand-held device is connected with device to be monitored by USB interface, can treats monitoring device and carry out real-time exception monitoring.And when having monitored unusual generation, can take corresponding abnormality processing scheme, prompting user operation or automatically downloading data are repaired unusually, therefore have more dirigibility.
The above embodiment has only expressed several embodiment of the present invention, and it describes comparatively concrete and detailed, but can not therefore be interpreted as the restriction to claim of the present invention.Should be pointed out that for the person of ordinary skill of the art without departing from the inventive concept of the premise, can also make some distortion and improvement, these all belong to protection scope of the present invention.Therefore, the protection domain of patent of the present invention should be as the criterion with claims.

Claims (10)

1. method for monitoring abnormality said method comprising the steps of:
Detect unusual key message, identify Exception Type and exception level according to described unusual key message;
Obtain the abnormality processing scheme corresponding with described Exception Type and exception level that sets in advance;
Carry out described abnormality processing scheme.
2. method for monitoring abnormality according to claim 1 is characterized in that, described abnormality processing scheme comprises the unusual required patch information of solution, application directs steps flow chart, abnormality processing information and unusual key message exhibition method; The step of described execute exception processing scheme comprises:
Obtain application directs steps flow chart and displaying according to described abnormality processing scheme; And/or obtain the abnormality processing information and show at abnormality processing operation indicating interface according to described abnormality processing scheme; And by abnormality processing operation indicating interface reception user operation, unusual according to described user's operational processes.
3. method for monitoring abnormality according to claim 2 is characterized in that, the step of described execute exception processing scheme also comprises:
Obtain unusual key message exhibition method according to described abnormality processing scheme, show unusual key message according to described unusual key message exhibition method;
Described unusual key message exhibition method comprises more than one in chart, data list, image, comparison diagram, the broken line graph.
4. according to claim 2 or 3 described method for monitoring abnormality, it is characterized in that the step of described execute exception processing scheme also comprises:
Obtain the unusual required patch information of solution according to described abnormality processing scheme, automatically download the abnormality processing desired data from server according to the unusual required patch information of described solution;
According to described abnormality processing desired data to unusually processing.
5. method for monitoring abnormality according to claim 1 is characterized in that, more than one during described Exception Type comprises that operating system is unusual, memory abnormal, CPU are unusual, Network Abnormal, port take unusually, application software is made mistakes unusually; Described method also comprises:
In the Servers installed abnormality processing scheme corresponding with Exception Type and exception level; And
Download corresponding abnormality processing scheme according to Exception Type and exception level from server.
6. an exception monitoring device is characterized in that, comprising:
Unusual identification module for detection of unusual key message, identifies Exception Type and exception level according to described unusual key message;
The scheme identification module is used for obtaining the abnormality processing scheme corresponding with described Exception Type and exception level that sets in advance;
The scheme execution module is used for carrying out described abnormality processing scheme.
7. exception monitoring device according to claim 6 is characterized in that, described abnormality processing scheme comprises the unusual required patch information of solution, application directs steps flow chart, abnormality processing information and unusual key message exhibition method; Described scheme execution module comprises:
Display module is used for obtaining application directs steps flow chart and displaying according to described abnormality processing scheme; And/or for obtaining the abnormality processing information according to described abnormality processing scheme and showing at abnormality processing operation indicating interface; And
The abnormality processing module is used for receiving user's operation by abnormality processing operation indicating interface, and is unusual according to described user's operational processes.
8. exception monitoring device according to claim 7 is characterized in that, described display module also is used for obtaining unusual key message methods of exhibiting according to described abnormality processing scheme, shows unusual key message according to described unusual key message exhibition method;
Described unusual key message exhibition method comprises more than one in chart, data list, image, comparison diagram, the broken line graph.
9. according to claim 7 or 8 described exception monitoring devices, it is characterized in that described scheme execution module also comprises:
Automatically update module is used for obtaining the unusual required patch information of solution according to described abnormality processing scheme, automatically downloads the abnormality processing desired data from server according to the unusual required patch information of described solution;
Described abnormality processing module also is used for according to described abnormality processing desired data unusually processing.
10. exception monitoring device according to claim 6 is characterized in that, more than one during described Exception Type comprises that operating system is unusual, memory abnormal, CPU are unusual, Network Abnormal, port take unusually, application software is made mistakes unusually; Described device also comprises:
Expansion module is used for the setting abnormality processing scheme corresponding with Exception Type and exception level; And
Download module is used for downloading corresponding abnormality processing scheme according to Exception Type and exception level from server;
Described exception monitoring device is the hand-held device with interface, and described hand-held device is connected with system to be monitored by described interface.
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