CN110782051A - Method and system for reminding service requester - Google Patents
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Abstract
The application provides a reminder service requester. The method comprises the following steps: acquiring a vehicle using order, wherein the vehicle using order comprises boarding place information; judging whether the getting-on place is a parking limit place or not; and sending service requester reminding information to the service requester terminal in response to the getting-on place being a parking limit place.
Description
Technical Field
The present application relates to the field of transportation, and in particular, to a method and system for reminding a service requester.
Background
The net car is an existing high-efficiency travel mode. When the passenger selects the network appointment service, the passenger can self-designate the boarding place. However, the boarding place designated by the user may be prohibited or only temporarily parked, and when the driver has arrived at the boarding place and the passenger does not arrive at the boarding place, the driver often has to wait for the passenger to get on to successfully complete the pickup, which brings a very large risk of being issued a ticket when the driver picks up the pickup. Therefore, when the passenger enters the boarding place and the vehicle is parked and then the penalty ticket is issued at a higher risk, in order to avoid the driver being issued the penalty ticket, the passenger needs to be guided to quickly arrive at the boarding place through a corresponding strategy or to change the boarding place, and the problem to be solved in the field of network appointment is solved.
Disclosure of Invention
One aspect of the present application provides a method of alerting a service requester. The method comprises the following steps: acquiring a vehicle using order, wherein the vehicle using order comprises boarding place information; judging whether the getting-on place is a parking limit place or not; and sending service requester reminding information to the service requester terminal in response to the getting-on place being a parking limit place.
In some embodiments, the service requester reminder information is used to remind the service requester to arrive at the pick-up location by a specified time.
In some embodiments, the method further comprises: acquiring the position information of a service requester terminal; judging whether the service requester arrives at the boarding place before the specified time or not; and responding to the service requester not arriving at the boarding place by the specified time, and executing a corresponding processing program for the service requester.
In some embodiments, the service requester reminder information is used to remind the service requester that the order can be cancelled without responsibility if the service requester arrives at the pick-up location before a specified time.
In some embodiments, the method further comprises: determining the time when the service provider takes the taxi from the current position to the pre-estimated service provider at the taxi-boarding place; determining when the service requester arrives at the service request from the current position of the service requester to the estimated service requester at the boarding place; comparing the estimated service provider drive-receiving time with the estimated service requester arrival time; and determining the reminding information of the service requester according to the comparison result.
In some embodiments, the method further comprises: acquiring road condition information; and determining the reminding information of the service requester according to the road condition information.
Another aspect of the present application provides an apparatus for alerting a service requester, comprising at least one storage medium and at least one processor, the at least one storage medium for storing computer instructions; the at least one processor is configured to execute the computer instructions to implement the method of alerting a service requester as previously described.
Another aspect of the present application provides a storage medium storing computer instructions which, when executed by a processor, implement the method of alerting a service requester as described above.
Another aspect of the present application provides a system for reminding a service requester, comprising: the acquisition module is used for acquiring a vehicle using order, and the vehicle using order comprises boarding place information; the judging module is used for judging whether the getting-on place is a parking limiting place or not; and the reminding information module is used for responding to the parking limit place, and sending reminding information of the service requester to the service requester terminal.
In some embodiments, the service requester reminder information is used to remind the service requester to arrive at the pick-up location by a specified time.
In some embodiments, the obtaining module is further configured to obtain location information of the service requester terminal; the judging module is also used for judging whether the service requester arrives at the boarding place before the specified time; the system also comprises a processing execution module used for responding to the service requester not arriving at the boarding place before the specified time and executing corresponding processing procedures for the service requester.
Another aspect of the present application provides a method for reminding a service requester, comprising: receiving input information of a service requester; generating a car using order based on input information of a service requester, wherein the car using order comprises boarding place information; sending the vehicle using order to a server; and receiving the information of the server, and displaying service requester reminding information, wherein the service requester reminding information at least reminds the service requester that the boarding place is a parking limit place.
In some embodiments, the service requester reminder information is used to remind the service requester to arrive at the boarding location before a specified time, or is used to remind the service requester that an order can be cancelled without responsibility if the service requester does not arrive at the boarding location before the specified time.
Another aspect of the present application provides an apparatus for alerting a service requester, comprising at least one storage medium and at least one processor, the at least one storage medium for storing computer instructions; the at least one processor is configured to execute the computer instructions to implement the method of alerting a service requester as previously described.
Another aspect of the present application provides a computer-readable storage medium storing computer instructions which, when executed by a processor, implement the method of alerting a service requester as previously described.
Drawings
FIG. 1 is a schematic diagram illustrating an application scenario of a service requester reminding system according to some embodiments of the present application;
FIG. 2 is an exemplary flow chart illustrating a method of alerting a service requester in accordance with some embodiments of the present application;
FIG. 3 is a block diagram of a service requester reminder system according to some embodiments of the present application;
FIG. 4 is an exemplary flow chart of a method of determining service requester reminder information according to some embodiments of the present application;
FIG. 5 is an exemplary flow chart of a method of alerting a service requester in accordance with some embodiments of the present application; and
fig. 6-8 are schematic diagrams of service requester terminal interfaces according to some embodiments of the present application.
Detailed Description
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings used in the description of the embodiments will be briefly introduced below. It is obvious that the drawings in the following description are only examples or embodiments of the application, from which the application can also be applied to other similar scenarios without inventive effort for a person skilled in the art. Unless otherwise apparent from the context, or otherwise indicated, like reference numbers in the figures refer to the same structure or operation.
As used in this application and the appended claims, the terms "a," "an," "the," and/or "the" are not intended to be inclusive in the singular, but rather are intended to be inclusive in the plural unless the context clearly dictates otherwise. In general, the terms "comprises" and "comprising" merely indicate that steps and elements are included which are explicitly identified, that the steps and elements do not form an exclusive list, and that a method or apparatus may include other steps or elements.
Although various references are made herein to certain modules or units in a system according to embodiments of the present application, any number of different modules or units may be used and run on a client and/or server. The modules are merely illustrative and different aspects of the systems and methods may use different modules.
Flow charts are used herein to illustrate operations performed by systems according to embodiments of the present application. It should be understood that the preceding or following operations are not necessarily performed in the exact order in which they are performed. Rather, various steps may be processed in reverse order or simultaneously. Meanwhile, other operations may be added to the processes, or a certain step or several steps of operations may be removed from the processes.
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings used in the description of the embodiments will be briefly introduced below. It is obvious that the drawings in the following description are only examples or embodiments of the application, from which the application can also be applied to other similar scenarios without inventive effort for a person skilled in the art. Unless otherwise apparent from the context, or otherwise indicated, like reference numbers in the figures refer to the same structure or operation.
It should be understood that "system", "device", "unit" and/or "module" as used herein is a method for distinguishing different components, elements, parts, portions or assemblies at different levels. However, other words may be substituted by other expressions if they accomplish the same purpose.
As used in this application and the appended claims, the terms "a," "an," "the," and/or "the" are not intended to be inclusive in the singular, but rather are intended to be inclusive in the plural unless the context clearly dictates otherwise. In general, the terms "comprises" and "comprising" merely indicate that steps and elements are included which are explicitly identified, that the steps and elements do not form an exclusive list, and that a method or apparatus may include other steps or elements.
Flow charts are used herein to illustrate operations performed by systems according to embodiments of the present application. It should be understood that the preceding or following operations are not necessarily performed in the exact order in which they are performed. Rather, various steps may be processed in reverse order or simultaneously. Meanwhile, other operations may be added to the processes, or a certain step or several steps of operations may be removed from the processes.
Embodiments of the present application may be applied to different traffic service systems, including but not limited to one or a combination of land, surface, aviation, aerospace, and the like. Such as a human powered vehicle, a vehicle, an automobile (e.g., a small car, a bus, a large transportation vehicle, etc.), rail transportation (e.g., a train, a bullet train, a high-speed rail, a subway, etc.), a boat, an airplane, an airship, a satellite, a hot air balloon, an unmanned vehicle, etc. The application scenarios of the different embodiments of the present application include but are not limited to one or a combination of several of transportation industry, warehouse logistics industry, agricultural operation system, urban public transportation system, commercial operation vehicle, etc. It should be understood that the application scenarios of the system and method of the present application are merely examples or embodiments of the present application, and those skilled in the art can also apply the present application to other similar scenarios without inventive effort based on these drawings. Such as other similar tracked vehicles.
The terms "passenger", "passenger end", "vehicle occupant", "user terminal", "customer", "requester", "service requester", "consumer side", "use requester" and the like are used interchangeably herein to refer to a party that needs or orders a service, either a person or a tool. Similarly, "driver," "provider," "service provider," "server," and the like, as described herein, are interchangeable and refer to an individual, tool, or other entity that provides a service or assists in providing a service. In addition, a "user" as described herein may be a party that needs or subscribes to a service, or a party that provides or assists in providing a service.
Fig. 1 is a schematic diagram illustrating an application scenario of a service requester reminding system 100 according to some embodiments of the present application. The service requester reminding system 100 can remind the service requester of restricting parking places, and reduce the risk of service provider parking violations. The service requester reminder system 100 may be an online service platform for internet services. For example, the service requester reminder system 100 can be an online transportation service platform for a transportation service. In some embodiments, the service requester reminder system 100 can be applied to a network appointment service, such as a taxi call, a express call, a special call, a mini-bus call, a car pool, a bus service, a driver hiring and pick-up service, and the like. In some embodiments, the service requester reminder system 100 may also be used for home services, courier delivery, take-away, and the like. The service requester reminder system 100 can include a server 110, a network 120, a service requester terminal 130, a service provider terminal 140, a storage device 150, an information source 160, and a navigation system 170. The server 110 may include a processing engine 112.
In some embodiments, the server 110 may be a single server or a group of servers. The server farm can be centralized or distributed (e.g., server 110 can be a distributed system). In some embodiments, the server 110 may be local or remote. For example, server 110 may access information and/or data stored in storage device 150, service requester terminal 130, service provider terminal 140, and/or information source 160 through network 120. As another example, server 110 may be directly connected to storage device 150, service requester terminal 130, service provider terminal 140, and/or information source 160 to access stored information and/or data. In some embodiments, the server 110 may obtain the penalty information from the storage device 150, the service requester terminal 130, the service provider terminal 140, and/or the information source 160. In some embodiments, the server 110 may be implemented on a cloud platform. By way of example only, the cloud platform may include a private cloud, a public cloud, a hybrid cloud, a community cloud, a distributed cloud, between clouds, multiple clouds, the like, or any combination of the above. In some embodiments, processing engine 112 may process data and/or information related to restricting parking locations to perform one or more of the functions described herein. For example, the processing device 112 may determine service requester reminder information.
Network 120 may facilitate the exchange of information and/or data. In some embodiments, one or more components in the service requester reminder system 100 (e.g., the server 110, the storage device 150, and the service requester terminal 130, etc.) may send information and/or data to other components in the service requester reminder system 100 through the network 120. For example, the server 110 may obtain/obtain data information from the service requester terminal 130 through the network 120. In some embodiments, the network 120 may be any one of, or a combination of, a wired network or a wireless network. For example, network 120 may include a cable network, a wired network, a fiber optic network, a telecommunications network, an intranet, the internet, a Local Area Network (LAN), a Wide Area Network (WAN), a Wireless Local Area Network (WLAN), a Metropolitan Area Network (MAN), a Public Switched Telephone Network (PSTN), a bluetooth network, a ZigBee network, a Near Field Communication (NFC) network, the like, or any combination of the above. In some embodiments, network 120 may include one or more network access points. For example, the network 120 may include wired or wireless network access points, such as base stations and/or Internet switching points 120-1, 120-2, and so forth. Through the access point, the service requester alerts one or more components of system 100 that it is likely to be connected to network 120 to exchange data and/or information.
In some embodiments, the user of the service requester terminal 130 may be the service requester himself. In some embodiments, the user of the service requester terminal 130 may be a person other than the service requester. For example, in the network car booking service, the user of the service requester terminal 130 may be the vehicle occupant himself or a person who places an order with the vehicle occupant, such as a relative or a friend of the vehicle occupant.
In some embodiments, the user of the service provider terminal 140 may be the service provider himself. In some embodiments, the user of service provider terminal 140 may be a person other than the service provider. For example, in the network appointment service, the user of the service provider terminal 140 may be the service provider itself or a person who helps the service provider to take an order.
In some embodiments, the service requester terminal 130 may include, but is not limited to, a desktop computer 130-1, a laptop computer 130-2, an in-vehicle built-in device 130-3, a mobile device 130-4, and the like or any combination thereof. In some embodiments, the in-vehicle built-in device 130-3 may include, but is not limited to, an in-vehicle computer, an in-vehicle heads-up display (HUD), an in-vehicle automatic diagnostic system (OBD), and the like, or any combination thereof. In some embodiments, mobile device 130-4 may include, but is not limited to, a smartphone, a Personal Digital Assistant (PDA), a tablet, a palmtop, smart glasses, a smart watch, a wearable device, a virtual display device, a display enhancement device, and the like, or any combination thereof. In some embodiments, the service requester terminal 130 may send the transport service requirements to the server 110 for processing. In some embodiments, the service requester terminal 130 may be a device with location technology to determine the location of the service requester and/or the service requester terminal 130 and send it to one or more devices in the service requester alert system 100, such as the server 110.
In some embodiments, the service provider terminal 140 may be a similar or identical device as the service requestor terminal 130. In some embodiments, the service provider terminal 140 may be a device with location technology to determine the location of the service provider and/or the service provider terminal 140. In some embodiments, the service requester terminal 130 and/or the service provider terminal 140 may communicate with other locating devices to determine the location of the service requester, service requester terminal 130, service provider, or service provider terminal 140. In some embodiments, the service requester terminal 130 and/or the service provider terminal 140 may send the location information to the server 110. In some embodiments, the service requester terminal 130 may be in communication with the server 110. Taking a car appointment as an example, the service requester terminal 130 may receive the service requester reminding information sent by the server 110 and display the service requester.
Storage device 150 may store data and/or instructions. In some embodiments, the storage device 150 may store data obtained from the server 110, the service requester terminal 130, the service provider terminal 140, or the navigation system 170. In some embodiments, storage device 150 may store data and/or instructions for execution or use by server 110, which may be executed or used by server 110 to implement the example methods described herein. In some embodiments, a storage device 150 may be connected to the network 120 to enable communication with one or more components (e.g., the server 110, the service requester terminal 130, etc.) in the service requester alert system 100. The service requester alerts one or more components of the system 100 to access data or instructions stored in the storage device 150 through the network 120. In some embodiments, the storage device 150 may be directly connected to or in communication with one or more components of the service requester reminder system 100 (e.g., the server 110, the service requester terminal 120, etc.). In some embodiments, the storage device 150 may be part of the server 110.
The information source 160 is a source that provides other information to the service requester reminder system 100. In some embodiments, information sources 160 may be used to provide the system with restricted parking spot data, road condition information, historical order information, and the like. The information source 160 may be in the form of a single central server, or may be in the form of a plurality of servers connected via a network, or may be in the form of a large number of personal devices. When the information source 160 is in the form of a plurality of personal devices, the devices may upload text, voice, images, videos, etc. to the cloud server in a user-generated content manner, so that the cloud server communicates with the plurality of personal devices connected thereto to form the information source 160.
The navigation system 170 may determine location information associated with the target or user terminal, such as location information of one or more service requester terminals 130, location information of one or more service provider terminals 140, and the like. In some embodiments, the navigation system 170 may be a Global Positioning System (GPS), a global navigation satellite system (GLONASS), a COMPASS navigation system (COMPASS), a beidou navigation satellite system, a galileo positioning system, a quasi-zenith satellite system (QZSS), or the like. The information may include a position, altitude, velocity, acceleration, or current time of the object. The navigation system 170 may include one or more satellites, such as satellite 170-1, satellite 170-2, and satellite 170-3. The satellites 170-1 to 170-3 may independently or collectively determine the above information. The satellite navigation system 170 may transmit the above information to the network 120, the service requester terminal 130 or the service provider terminal 140 through a wireless connection.
To implement the various modules, units and their functionality described in this application, a computing device or mobile device may serve as a hardware platform for one or more of the components described in this application. The hardware elements, operating systems, and programming languages of these computers or mobile devices are conventional in nature, and those skilled in the art will be familiar with these techniques to adapt them to the on-demand service system described herein. A computer with user interface elements may be used to implement a Personal Computer (PC) or other type of workstation or terminal device, and if suitably programmed, may also act as a server.
FIG. 2 is an exemplary flow chart illustrating a method of alerting a service requester in accordance with some embodiments of the present application. In particular, the method 200 of alerting a service requester may be implemented by the server 110.
In some embodiments, the pick-up location information may be a pick-up location entered by the service requester. The service requester can input the boarding place by any combination of one or more of typing, handwriting, selecting, voice, scanning and the like; alternatively, the service requester may indicate (e.g., by clicking, dragging, etc.) the boarding location on a map displayed by the service requester terminal 130. In some embodiments, the boarding location may be determined based on the positioning result by positioning the service requester terminal 130. Further, the determination of the boarding location according to the positioning result may be a determination of a recommended location within a set range from the positioning position as the boarding location. In some embodiments, the get-off location information may be a user-input get-off location, or a predicted get-off location based on historical vehicle order information. In some embodiments, the current location information of the passenger and/or driver may be determined by positioning technology (e.g., GPS technology). In some embodiments, the passenger information may include one or more combinations of the passenger's name, telephone number, mailbox, and the like. The identification information of the passenger terminal may include any combination of one or more information such as International Mobile Equipment Identity (IMEI) of the passenger terminal, Media Access Control (MAC) address, and the like. In some embodiments, the driver information may include the driver's name, phone number, mailbox, avatar, goodness (e.g., a rating of 4.7, stars of 4), and number of pick-ups (e.g., 997 bills). The identification information of the driver terminal may include any combination of one or more of IMEI, MAC address, etc. of the driver terminal. In some embodiments, the identification information of the vehicle may include any combination of one or more of a license plate number, a vehicle make, a vehicle model, and the like. In some embodiments, the car using time may be the current car using time or the reserved car using time.
And step 203, judging whether the getting-on place is a parking limit place. There may be a violation of parking at the restricted parking spot and the risk of being penalized is high. The parking restriction place can be a place for prohibiting parking or a place for temporarily parking. Here, the parking prohibition place may refer to a place where the vehicle is not allowed to stop, and the temporary parking place may refer to a place where the vehicle is allowed to stop for a short time. In some embodiments, the server 110 may obtain restricted parking spot data. The restricted parking spot data may be predetermined. In some embodiments, the parking restriction location may be determined based on the penalty information for parking the vehicle. Specifically, the parking violation location information can be extracted from the parking violation penalty information, and the parking limitation location can be determined according to the parking violation location information. In some embodiments, the parking restriction site may be determined according to a travel track of the vehicle and the parking violation site. Specifically, a parking place of the vehicle in the driving process can be determined according to the driving track, the parking place and the illegal parking position are matched, and the parking-restricted place is determined according to the matching result. In some embodiments, the restricted parking locations may be determined from the locations of the parking violations and the traffic sign images. Specifically, the meaning of traffic sign information in an area range at a certain distance from an illegal parking place may be analyzed, and if there is a traffic sign indicating restricted parking, the illegal parking place may be determined to be a restricted parking place. The server 110 may itself contain the restricted parking location data, or may access other devices (e.g., storage device 150, information source 160) to obtain the restricted parking location data. In some embodiments, each restricted parking place data includes information such as the name, location (e.g., latitude and longitude), etc. of the restricted parking place. In some embodiments, the restricted parking spot data further includes a restricted parking time indicating that the restricted parking spot restricts parking only for a particular period of time (e.g., 8:00-19:00 per day). In some embodiments, the restricted parking location data further includes a degree of risk of each location restricting parking. The risk degree can be calculated according to historical penalty information. For example, the number of illegal parking penalties at a certain location can be determined according to the historical information of illegal parking penalties, the risk of illegal parking penalties at the location is determined according to the number of illegal parking penalties, and the greater the number of illegal parking penalties, the greater the risk of illegal parking penalties. As another example, the number of orders related to the location may also be determined. The order relating to the location may be an order that originates at the location, a destination, a route, etc. The risk of penalty incurred at the location can be determined based on the ratio of the number of times the penalty occurs at the location to the number of orders related to the location, with the greater the ratio, the greater the risk. In some embodiments, the restricted parking spot data further includes a degree of risk that multiple spots restrict parking at different time periods. For example, a day 24 hours may be divided into a plurality of time periods, and the number of penalty violations at the same location in different time periods and the number of orders related to the location in the time periods may be obtained. The risk of penalty violating at the location during each time period can be determined based on the ratio of the number of times the penalty violating at the location occurs to the number of orders related to the location during the time period, wherein the greater the ratio, the greater the risk.
The server 110 may match the pick-up location with the restricted parking location data to determine whether the pick-up location is a restricted parking location. For example, the boarding location is a location name, and the server 110 may text-match the boarding location name with the restricted parking location names, and determine that the boarding location is the restricted parking location if the matching of the boarding location name with at least one of the restricted parking location names is successful. For another example, the boarding location is a specific location (e.g., latitude and longitude), and the server 110 may match the boarding location position with the parking limit location position, and determine that the boarding location is the parking limit location if the matching of the boarding location position with the at least one parking limit location position is successful. In some embodiments, for a parking limit location where parking is limited only for a specific time period, the server 110, after determining that the boarding location in the order information is the parking limit location, may further determine whether the boarding time in the order information is within the parking limit time period of the parking limit location, and if so, determine that the boarding location limits parking at the boarding time of the boarding time in the order. In some embodiments, the server 110 may also determine a degree of risk that the boarding location limits parking. If the boarding location is the parking restriction location, step 205 is performed.
And step 205, responding to the getting-on place being the parking limit place, and sending service requester reminding information to the service requester terminal. In some embodiments, the service requester reminder information may be used to remind the service requester that the boarding location is a restricted parking location. For example, the reminding message displayed by the passenger terminal may be "get on the spot to limit parking, please wait for the driver ahead of the roadside". In some embodiments, the service requester alert message is used to alert the service requester to the boarding location by a specified time. In some embodiments, the server 110 may further obtain location information of the service requester terminal, determine whether the service requester arrives at the boarding location before a specified time, and perform a corresponding processing procedure on the service requester if the service requester does not arrive at the boarding location before the specified time. For example, the user rating, etc. of the account corresponding to the service requestor may be lowered. In some embodiments, the service requester alert message may alert the service requester that the order may be cancelled without blame by the service provider if the service requester does not arrive at the pick-up location on time. In some embodiments, the server 110 may determine the service requester reminder information based on the degree of risk of parking restrictions at the boarding location. Specifically, the reminding strength and/or manner of the service requester are/is different for the boarding places with different parking risk limiting degrees. For example, if the risk degree of limiting parking at the boarding place exceeds a set threshold, the service requester is sent with reminding information at intervals of first time, and if the risk degree does not exceed the set threshold, the service requester is sent with reminding information at intervals of second time, wherein the first time is less than the second time. The service requester reminding information includes, but is not limited to, one or any combination of text information, image information, voice information and the like. In some embodiments, the server 110 may send the reminder information to the service requester terminal 130 through the network 120.
FIG. 3 is a block diagram of a service requester reminder system according to some embodiments of the present application. As shown in FIG. 3, the service requester reminding system 300 may include an obtaining module 310, a determining module 320, and a reminding information module 330.
The acquisition module 310 may acquire the cart order. The order for getting on the bus includes information on the location of getting on the bus. In some embodiments, the service requester may enter the boarding location in the service requester terminal 130, and the server 110 may obtain (e.g., via the network 120) the boarding location entered by the service requester in the service requester terminal 130; alternatively, the server 110 may generate a vehicle-use order according to a vehicle-use request initiated by the service requester, and extract the boarding location information from the vehicle-use order. In some embodiments, the acquisition module 310 may acquire the restricted parking spot data. In some embodiments, the obtaining module 310 may obtain the traffic information.
The determination module 320 may determine whether the boarding location is a restricted parking location. The determination module 320 may match the pick-up location with the restricted parking location data to determine whether the pick-up location is the restricted parking location. For example, the boarding location is a location name, and the determining module 320 may perform text matching on the boarding location name and the parking restriction location names, and determine that the boarding location is the parking restriction location if the boarding location name is successfully matched with at least one parking restriction location name. For another example, the boarding location is a specific location (e.g., latitude and longitude), and the determining module 320 may match the boarding location position with the parking limit location position, and determine that the boarding location is the parking limit location if the matching of the boarding location position with the at least one parking limit location position is successful. In some embodiments, for a parking limit location where parking is limited only for a specific time period, the determining module 320 may further determine whether the boarding time in the order information is within the parking limit time period of the parking limit location after determining that the boarding location in the order information is the parking limit location, and if so, determine that the boarding location limits parking at the boarding time of the order. In some embodiments, the determination module 320 may also determine that the boarding location limits the risk level of parking.
The reminder information module 330 may send a service requester reminder to the service requester terminal. In some embodiments, the service requester reminder information may be used to remind the service requester that the boarding location is a restricted parking location. In some embodiments, the service requester alert message is used to alert the service requester to the boarding location by a specified time. In some embodiments, the server 110 may further obtain location information of the service requester terminal, determine whether the service requester arrives at the boarding location before a specified time, and perform a corresponding processing procedure on the service requester if the service requester does not arrive at the boarding location before the specified time. In some embodiments, the service requester alert message may alert the service requester that the order may be cancelled without blame by the service provider if the service requester does not arrive at the pick-up location on time. In some embodiments, the server 110 may determine the service requester reminder information based on the degree of risk of parking restrictions at the boarding location. Specifically, the reminding strength and/or manner of the service requester are/is different for the boarding places with different parking risk limiting degrees. The service requester reminding information includes, but is not limited to, one or any combination of text information, image information, voice information and the like. In some embodiments, the reminder information module 330 may send the reminder information to the service requester terminal 130 through the network 120.
It should be understood that the system and its modules shown in FIG. 3 may be implemented in a variety of ways. For example, in some embodiments, the system and its modules may be implemented in hardware, software, or a combination of software and hardware. Wherein the hardware portion may be implemented using dedicated logic; the software portions may be stored in a memory for execution by a suitable instruction execution system, such as a microprocessor or specially designed hardware. Those skilled in the art will appreciate that the methods and systems described above may be implemented using computer executable instructions and/or embodied in processor control code, such code being provided, for example, on a carrier medium such as a diskette, CD-or DVD-ROM, a programmable memory such as read-only memory (firmware), or a data carrier such as an optical or electronic signal carrier. The system and its modules of the present application may be implemented not only by hardware circuits such as very large scale integrated circuits or gate arrays, semiconductors such as logic chips, transistors, or programmable hardware devices such as field programmable gate arrays, programmable logic devices, etc., but also by software executed by various types of processors, for example, or by a combination of the above hardware circuits and software (e.g., firmware).
It should be noted that the above description of the service requester prompting system and its modules is merely for convenience of description and should not limit the present application to the scope of the illustrated embodiments. It will be appreciated by those skilled in the art that, given the teachings of the present system, any combination of modules or sub-system configurations may be used to connect to other modules without departing from such teachings. For example, in some embodiments, for example, the obtaining module 310, the determining module 320, and the reminding information module 330 disclosed in fig. 3 may be different modules in a system, or may be a module that implements the functions of two or more modules. For example, each module may share one memory module, and each module may have its own memory module. Such variations are within the scope of the present application.
FIG. 4 is an exemplary flow chart of a method of determining service requester reminder information according to some embodiments of the present application.
The parking-restricted spaces may have different parking-restricted time periods, for example, some parking-restricted spaces may be penalized by parking for more than 5 minutes, and some parking-restricted spaces may be penalized by parking for more than 15 minutes. Thus, in some embodiments, the service requester reminder information may also be determined based on the length of time available for parking in the restricted parking location. For example, the parking available time at the boarding site is 10 minutes, the estimated time taken for the driver to pick up the vehicle is 2 minutes, the estimated time taken for the passenger to arrive at the boarding site is 5 minutes, the driver only needs to wait for about 3 minutes for the passenger at the boarding site, the parking available time is not exceeded, and the passenger may not be reminded before the driver arrives at the boarding site. For another example, the parking available time at the boarding place is 5 minutes, the estimated time for the driver to pick up the vehicle is 2 minutes, the estimated time for the passenger to reach the boarding place is 10 minutes, if the driver normally reaches the boarding place, the driver needs to wait for about 8 minutes, and the passenger can be reminded to accelerate the traveling speed and arrive at the boarding place as soon as possible after the parking available time is exceeded. In some embodiments, the service requester alert message may alert the service requester to the boarding location by a specified time. The specified time can be determined according to the stop-able time length of the boarding place, the service requester arrives at the boarding place before the specified time, and the service provider does not need to wait for the service requester or the waiting time does not exceed the stop-able time length.
The length of time that the parking place is restricted to be parkable can be determined by various methods. In some embodiments, the parking-possible time period for the parking place may be limited based on the pickup waiting time period of the historical vehicle order. For example, the longer the average pick-up waiting time of the historical vehicle order, the longer the determined stoppable time of the limit stop; alternatively, the longer the average pick-up waiting time period of the historical vehicle order, the shorter the determined stoppable time period of the restricted stop. In some embodiments, the parkable time period for the restricted parking spot may be determined based on historical penalty information. For example, the greater the historical penalty, the shorter the determined parking-restricted spot parking-available time. In some embodiments, the length of time that parking is allowed for a restricted parking spot may be determined based on the traffic information. For example, the more congested the traffic, the shorter the determined length of time that the restricted parking spot can be parked. In some embodiments, the personalized berthable time for a particular user may be determined from the user's historical car orders. For example, the longer the pick-up waiting time in the historical vehicle order of the user is, the longer the determined parking-possible time for the limited parking place is; or the longer the pick-up waiting time in the historical vehicle order of the user is, the shorter the determined parking-possible time of the limited parking place is. In some embodiments, the length of time that parking is allowed for a restricted parking spot may be updated based on the order cancellation data. For example, if the order cancellation rate is too high, the length of time that the parking lot can be parked will be limited.
FIG. 5 is an exemplary flow chart of a method of alerting a service requester in accordance with some embodiments of the present application. In particular, the method 500 of alerting a service requester may be performed by the service requester terminal 130.
And step 505, sending the vehicle using order to a server. In some embodiments, the service requester terminal 130 may send the cart order to the server 110 via the network 120.
Fig. 6-8 are schematic diagrams of a reminder service requester terminal interface according to some embodiments of the present application.
Fig. 6 is a schematic view of the interface of the passenger terminal when neither the driver nor the passenger has reached the boarding point. And a map, driver and vehicle information, reminding information and the like are displayed on the interface. In response to the boarding location being a restricted parking location and neither the driver nor the passenger having arrived at the boarding location, the passenger terminal 130 may display passenger reminder information to guide the passenger to quickly arrive at the boarding location, such as exemplary information such as "restricted parking at the boarding location, please wait for the driver ahead of the curb". Icons limiting parking places are also displayed on the interface. In some embodiments, a reminder to the passenger to arrive at the boarding location by a prescribed time may also be displayed on the interface. The prescribed time may be determined based on a stoppable period of the boarding location before which the passenger arrives at the boarding location without the driver waiting for the passenger, or without waiting for the passenger for more than the stoppable period. For more details on determining the parking available time, reference may be made to fig. 4 and the description thereof, which are not repeated herein.
Fig. 7 is a schematic view of the interface of the passenger terminal when the driver has arrived at the boarding point and the passenger has not. In response to the boarding location being the restricted parking location, the passenger reminder message reminds the passenger to board as soon as possible and the driver may be clear of cancellation of the order, exemplary messages such as "boarding location restricted parking, driver clear of cancellation", "driver has arrived, please board as soon as possible". Icons limiting parking places are also displayed on the interface. In some embodiments, a reminder may also be displayed on the interface to the passenger that the driver may be unsuspecting to cancel the order if the passenger does not arrive at the pick-up location by the prescribed time.
Fig. 8 is an interface diagram of the passenger terminal in the lock screen state. In some embodiments, when in the lock screen state, the passenger terminal 130 may display passenger reminder information, driver position, vehicle information, boarding location, and the like. In some embodiments, in response to the boarding location being the restricted parking location, the passenger terminal 130 may display different reminder information based on the order fulfillment schedule of the car. The performance of the in-vehicle order may include, but is not limited to, the driver driving to an in-vehicle location, the passenger driving to an in-vehicle location, the driver waiting for the passenger to get on at the in-vehicle location, the passenger waiting for the driver to pick up at the in-vehicle location, the driver arriving at the in-vehicle location and waiting for the driver to pick up, the driver arriving at the passenger and then heading to the destination, the driver getting off the passenger after the passenger arrives at the. . In some embodiments, the progress of the performance of the order for the vehicle may be determined based on a change in the current location of the passenger and/or driver. For example, in response to the boarding location being a restricted parking location and neither the driver nor the passenger reaching the boarding location, the passenger terminal 130 may display passenger reminder information to remind the passenger to pay attention to the driver's movement and to wait ahead of the curb, such as "the boarding location restricts parking, please pay attention to the driver's movement, wait ahead of the curb". Icons limiting parking places are also displayed on the interface. When the driver has reached the boarding location and the passenger has not yet reached the boarding location, the passenger terminal 130 may display passenger reminder information to remind the passenger to board the vehicle as soon as possible, such as exemplary reminder information "the driver has arrived, please board the vehicle as soon as possible", the passenger reminder information may also remind the passenger that the driver may cancel the order without responsibility ", such as exemplary reminder information" the driver has arrived, the boarding location limits parking, the driver may cancel without responsibility ".
The beneficial effects that may be brought by the embodiments of the present application include, but are not limited to: (1) when the boarding place limits parking, passengers are guided to change the boarding point or quickly arrive at the boarding point, so that the driver penalty ticket can be reduced, and the parking complaint rate can be reduced; (2) if the passenger does not arrive at the boarding place on time, the driver can cancel the order without responsibility, and the driver experience is improved; (3) through guiding the passenger to change the getting-on point or rapidly arrive at the getting-on point, the violation events can be reduced, the congestion is relieved, and the passing efficiency is improved. It is to be noted that different embodiments may produce different advantages, and in different embodiments, any one or combination of the above advantages may be produced, or any other advantages may be obtained.
Having thus described the basic concept, it will be apparent to those skilled in the art that the foregoing detailed disclosure is to be considered merely illustrative and not restrictive of the broad application. Various modifications, improvements and adaptations to the present application may occur to those skilled in the art, although not explicitly described herein. Such modifications, improvements and adaptations are proposed in the present application and thus fall within the spirit and scope of the exemplary embodiments of the present application.
Also, this application uses specific language to describe embodiments of the application. Reference throughout this specification to "one embodiment," "an embodiment," and/or "some embodiments" means that a particular feature, structure, or characteristic described in connection with at least one embodiment of the present application is included in at least one embodiment of the present application. Therefore, it is emphasized and should be appreciated that two or more references to "an embodiment" or "one embodiment" or "an alternative embodiment" in various places throughout this specification are not necessarily all referring to the same embodiment. Furthermore, some features, structures, or characteristics of one or more embodiments of the present application may be combined as appropriate.
Moreover, those skilled in the art will appreciate that aspects of the present application may be illustrated and described in terms of several patentable species or situations, including any new and useful combination of processes, machines, manufacture, or materials, or any new and useful improvement thereon. Accordingly, various aspects of the present application may be embodied entirely in hardware, entirely in software (including firmware, resident software, micro-code, etc.) or in a combination of hardware and software. The above hardware or software may be referred to as "data block," module, "" engine, "" unit, "" component, "or" system. Furthermore, aspects of the present application may be represented as a computer product, including computer readable program code, embodied in one or more computer readable media.
The computer storage medium may comprise a propagated data signal with the computer program code embodied therewith, for example, on baseband or as part of a carrier wave. The propagated signal may take any of a variety of forms, including electromagnetic, optical, etc., or any suitable combination. A computer storage medium may be any computer-readable medium that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code located on a computer storage medium may be propagated over any suitable medium, including radio, cable, fiber optic cable, RF, or the like, or any combination of the preceding.
Computer program code required for the operation of various portions of the present application may be written in any one or more programming languages, including an object oriented programming language such as Java, Scala, Smalltalk, Eiffel, JADE, Emerald, C + +, C #, VB.NET, Python, and the like, a conventional programming language such as C, Visual Basic, Fortran 2003, Perl, COBOL 2002, PHP, ABAP, a dynamic programming language such as Python, Ruby, and Groovy, or other programming languages, and the like. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the latter scenario, the remote computer may be connected to the user's computer through any network format, such as a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet), or in a cloud computing environment, or as a service, such as a software as a service (SaaS).
Additionally, the order in which elements and sequences of the processes described herein are processed, the use of alphanumeric characters, or the use of other designations, is not intended to limit the order of the processes and methods described herein, unless explicitly claimed. While various presently contemplated embodiments have been discussed in the foregoing disclosure by way of example, it should be understood that such detail is solely for that purpose and that the appended claims are not limited to the disclosed embodiments, but, on the contrary, are intended to cover all modifications and equivalent arrangements that are within the spirit and scope of the embodiments herein. For example, although the system components described above may be implemented by hardware devices, they may also be implemented by software-only solutions, such as installing the described system on an existing server or mobile device.
Similarly, it should be noted that in the preceding description of embodiments of the application, various features are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the disclosure and aiding in the understanding of one or more of the embodiments. This method of disclosure, however, is not intended to require more features than are expressly recited in the claims. Indeed, the embodiments may be characterized as having less than all of the features of a single embodiment disclosed above.
Claims (24)
1. A method of alerting a service requester, comprising:
acquiring a vehicle using order, wherein the vehicle using order comprises boarding place information;
judging whether the getting-on place is a parking limit place or not;
and sending service requester reminding information to the service requester terminal in response to the getting-on place being a parking limit place.
2. The method of alerting service requesters of claim 1 wherein the service requester alert message is used to alert the service requester to the pick-up location a specified time ago.
3. The method of alerting a service requester as recited in claim 2, wherein the method further comprises:
acquiring the position information of a service requester terminal;
judging whether the service requester arrives at the boarding place before the specified time or not;
and responding to the service requester not arriving at the boarding place by the specified time, and executing a corresponding processing program for the service requester.
4. The method of claim 1, wherein the service requester reminder information is used to remind the service requester that an order can be cancelled without responsibility if the service requester arrives at the pick-up location before a specified time.
5. The method of alerting a service requester of claim 1 wherein said method further comprises:
determining the time when the service provider takes the taxi from the current position to the pre-estimated service provider at the taxi-boarding place;
determining when the service requester arrives at the service request from the current position of the service requester to the estimated service requester at the boarding place;
comparing the estimated service provider drive-receiving time with the estimated service requester arrival time;
and determining the reminding information of the service requester according to the comparison result.
6. The method of alerting a service requester of claim 1 wherein said method further comprises:
acquiring road condition information;
and determining the reminding information of the service requester according to the road condition information.
7. A system for alerting a service requester, comprising:
the acquisition module is used for acquiring a vehicle using order, and the vehicle using order comprises boarding place information;
the judging module is used for judging whether the getting-on place is a parking limiting place or not;
and the reminding information module is used for responding to the parking limit place, and sending reminding information of the service requester to the service requester terminal.
8. The system for alerting service requesters of claim 7 wherein the service requester alert message is used to alert the service requester to the pick-up location a specified time ago.
9. The system for alerting service requestors of claim 8 wherein,
the acquisition module is also used for acquiring the position information of the service requester terminal;
the judging module is also used for judging whether the service requester arrives at the boarding place before the specified time;
the system also comprises a processing execution module used for responding to the service requester not arriving at the boarding place before the specified time and executing corresponding processing procedures for the service requester.
10. The system of claim 7, wherein the service requester reminder information is used to remind the service requester that an order can be cancelled without blame by a service provider if the service requester arrives at the pick-up location before a specified time.
11. The system for alerting a service requester of claim 7 wherein said alert information module is further for:
determining the time when the service provider takes the taxi from the current position to the pre-estimated service provider at the taxi-boarding place;
determining when the service requester arrives at the service request from the current position of the service requester to the estimated service requester at the boarding place;
comparing the estimated service provider drive-receiving time with the estimated service requester arrival time;
and determining the reminding information of the service requester according to the comparison result.
12. The system for alerting service requestors of claim 7 wherein,
the acquisition module is also used for acquiring road condition information;
the reminding information module is also used for determining the reminding information of the service requester according to the road condition information.
13. An apparatus for alerting service requestors comprising at least one storage medium and at least one processor;
the at least one storage medium is configured to store computer instructions;
the at least one processor is configured to execute the computer instructions to implement the method of alerting a service requester of any one of claims 1-6.
14. A computer readable storage medium storing computer instructions which, when executed by a processor, implement a method of alerting a service requester as claimed in any one of claims 1 to 6.
15. A method of alerting a service requester, comprising:
receiving input information of a service requester;
generating a car using order based on input information of a service requester, wherein the car using order comprises boarding place information;
sending the vehicle using order to a server;
and receiving the information of the server, and displaying service requester reminding information, wherein the service requester reminding information at least reminds the service requester that the boarding place is a parking limit place.
16. The method of claim 15, wherein the service requester reminder message is used to remind the service requester to get to the boarding location before a specified time, or is used to remind the service requester to cancel the order without responsibility if the service requester does not get to the boarding location before the specified time.
17. The method of claim 15, further comprising displaying the service requester reminder in a lock screen interface.
18. The method of claim 15, further comprising updating the service requester reminder information based on the in-vehicle order fulfillment schedule.
19. A system for alerting a service requester, comprising:
the receiving module is used for receiving input information of a service requester;
the order generation module is used for generating a car taking order based on input information of the service requester, wherein the car taking order comprises getting-on place information;
the communication module is used for sending the vehicle order to a server and receiving information of the server;
the display module is used for displaying service requester reminding information, and the service requester reminding information at least reminds the service requester that the boarding place is a parking limit place.
20. A system for alerting service requestors as in claim 19 wherein the service requester alerting message is used to alert the service requester to the pick-up location a specified time ago or to alert the service requester to the pick-up location if the service requester does not arrive at the pick-up location a specified time ago, then the service provider can cancel the order without blame.
21. The system of claim 19, wherein the display module is further configured to display the service requester reminder in a lock screen interface.
22. The system of claim 19, wherein the display module is further configured to update the service requester reminder information based on the execution progress of the in-use order.
23. An apparatus for alerting service requestors comprising at least one storage medium and at least one processor;
the at least one storage medium is configured to store computer instructions;
the at least one processor is configured to execute the computer instructions to implement the method of alerting a service requester of any one of claims 15-18.
24. A computer readable storage medium storing computer instructions which, when executed by a processor, implement a method of alerting a service requester as claimed in any one of claims 15 to 18.
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| CN201811333372.0A CN110782051A (en) | 2018-11-09 | 2018-11-09 | Method and system for reminding service requester |
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| CN201811333372.0A CN110782051A (en) | 2018-11-09 | 2018-11-09 | Method and system for reminding service requester |
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