CN110738339A - Processing method and device for receiving and sending station service and computer equipment - Google Patents

Processing method and device for receiving and sending station service and computer equipment Download PDF

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CN110738339A
CN110738339A CN201910804025.XA CN201910804025A CN110738339A CN 110738339 A CN110738339 A CN 110738339A CN 201910804025 A CN201910804025 A CN 201910804025A CN 110738339 A CN110738339 A CN 110738339A
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service
user
service provider
station
information
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黄伟伟
单杏花
阎志远
朱志娟
谭雪
何娟
易超
朱景峰
李照峰
郭晓亮
包文卷
费汉明
李锋
乔瑞
宋超
刘延丰
吴永捷
郑晓芳
王凌燕
李欢
岳鸿泰
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CHINA RAILWAY TRIP SCIENCE AND TECHNOLOGY Co Ltd
Institute of Computing Technologies of CARS
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CHINA RAILWAY TRIP SCIENCE AND TECHNOLOGY Co Ltd
Institute of Computing Technologies of CARS
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Priority to CN201910804025.XA priority Critical patent/CN110738339A/en
Publication of CN110738339A publication Critical patent/CN110738339A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry

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Abstract

The application provides receiving and delivering station service processing methods, devices and computer equipment, wherein the receiving and delivering station service processing method comprises the steps of obtaining order information of receiving and delivering station service of a user, and sending the order information to a service provider according to the information of the service provider, so that the service provider provides service corresponding to the service content to the user at a station selected by the user according to the service time reserved by the user, and the service provider can send the order information of the receiving and delivering station service subscribed by the user to the service provider on line according to the service time reserved by the user, and the service provider can provide the service for the user on line according to the order information, integrated operation and service of the on-line pre-ordered off-line service is achieved, and accordingly railway operation service level and user experience can be improved.

Description

Processing method and device for receiving and sending station service and computer equipment
[ technical field ] A method for producing a semiconductor device
The present application relates to the field of computer application technologies, and in particular, to a processing method and apparatus for types of receiving and sending station services, and a computer device.
[ background of the invention ]
With the development of railway passenger transportation, the increase of carrying capacity and running speed enables more and more people to choose railway trips. No matter be short-distance or long-distance passenger always can carry luggage to go on a journey by bus, perhaps have special crowds such as old man, child or disabled person among the trip personnel, for the convenience passenger gets on the bus, the station can provide the service of receiving and dispatching a station, helps the passenger to carry luggage or helps special crowds to pass in and out the station.
Although the service brings convenience to passengers to a certain extent in , the service also has disadvantages, for example, for the service of the station delivery, because there are many moving persons in the station and the station area is large, and many people are not familiar with the regional layout of the station, when the service of the station delivery is provided, the passengers need to search for workers wearing special identification clothes or hats in the station by themselves, and can enjoy the service after finding the workers, which is conceivable, so many troubles are brought to the passengers, the user experience is poor, and the station workers also need to patrol and pick up passengers in the station to provide the service, which brings certain influence to the order in the station.
[ summary of the invention ]
The embodiment of the application provides receiving and dispatching station service processing methods and devices and computer equipment, so that order information of receiving and dispatching station services subscribed by a user on line is sent to a service provider, the service provider provides services for the user according to the order information on line, integrated operation and service of the services under the line subscribed on line are achieved, railway operation service level and user experience can be improved, and railway passenger service products are enriched.
, the embodiment of the application provides a method for processing service of a receiving and delivering station, which includes obtaining order information of service of the receiving and delivering station of a user, wherein the order information includes information of a service provider selected by the user, service time reserved by the user, a station selected by the user and service content, and sending the order information to the service provider according to the information of the service provider, so that the service provider provides service corresponding to the service content to the user at the station selected by the user according to the service time reserved by the user.
Wherein possible implementation manners, the order information further includes instruction information of whether the order needs to be taken, and after the order information is sent to the service provider according to the information of the service provider, the method further includes sending a prompt message to the service provider to prompt the service provider to receive or reject the order information when the instruction information indicates that the order taking operation needs to be performed.
Wherein possible implementation manners, the order information further includes second indication information whether the order needs to be dispatched, and after the order information is sent to the service provider according to the information of the service provider, the method further includes sending a prompt message that the order dispatching operation needs to be performed to the service provider when the second indication information indicates that the order dispatching operation needs to be performed, so that the service provider dispatches the order information according to the service state information of the service provider at the service time reserved by the user after receiving the order information.
In possible implementation manners, before obtaining the order information of the station receiving service of the user, the method further includes obtaining information of service content provided by the service provider, where the service content provided by the service provider has a correspondence with a station and a date, and the information of the service content includes a price of the service content provided by the service provider at the station, a service time limit, a number of the service content, and information of whether advance reservation is needed.
In possible implementation manners, the acquiring order information of the receiving station service of the user comprises receiving a service booking request of the user, acquiring information of a service provider selected by the user, service time reserved by the user and a station selected by the user, matching the service time reserved by the user and the station selected by the user with service content provided by the service provider at the station and the service time, displaying service content matched with the service time reserved by the user and the station selected by the user for the user to select, and generating the order information according to the service time reserved by the user, the station selected by the user and the service content selected by the user.
In possible implementation manners, the obtaining the order information of the service of the pickup station of the user includes receiving, by an interface between a client and a system server of the pickup station, the order information of the service of the pickup station of the user, which is sent by the client.
In a second aspect, the processing device for providing service of the pick-up station includes an obtaining module, configured to obtain order information of service of the pick-up station of a user, where the order information includes information of a service provider selected by the user, service time reserved by the user, a station selected by the user, and service content, and a sending module, configured to send the order information to the service provider according to the information of the service provider, so that the service provider provides, to the user, service corresponding to the service content at the station selected by the user according to the service time reserved by the user.
Wherein possible implementation manners, the order information further includes indication information of whether the order needs to be taken, and the sending module is further configured to send, after sending the order information to the service provider, a prompt message to prompt the service provider to perform a receiving or rejecting operation on the order information when the indication information indicates that an order taking operation needs to be performed.
And in possible implementation manners, the order information further includes second indication information of whether the order needs to be dispatched, and the sending module is further configured to send a prompt message that the order dispatching operation needs to be performed to the service provider when the second indication information indicates that the order dispatching operation needs to be performed after the order information is sent to the service provider, so that the service provider dispatches the order information according to the service state information of the service provider at the service time reserved by the user after performing the receiving operation on the order information.
In possible implementation manners, the obtaining module is further configured to obtain information of service content provided by the service provider before obtaining order information of a receiving station service of a user, where the service content provided by the service provider has a correspondence with a station and a date, and the information of the service content includes a price of the service content provided by the service provider at the station, a service time limit, a quantity of the service content, and information of whether advance reservation is needed.
In possible implementation manners, the obtaining module includes a receiving submodule configured to receive a service booking request of the user and obtain information of a service provider selected by the user, service time reserved by the user, and a station selected by the user, a matching submodule configured to match the service time reserved by the user and the station selected by the user with service content provided by the service provider at the station and the service time, a display submodule configured to display service content matched with the service time reserved by the user and the station selected by the user for the user to select, and a generating submodule configured to generate the order information according to the service time reserved by the user, the station selected by the user, and the service content selected by the user.
In possible implementation manners, the obtaining module is specifically configured to receive, through an interface between a client and a receiving station system server, order information of a receiving station service of the user, where the order information is sent by the client.
In a third aspect, an embodiment of the present application provides computer apparatuses, including a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor executes the computer program to implement the method described above.
In a fourth aspect, embodiments of the present application provide non-transitory computer readable storage media having stored thereon a computer program that, when executed by a processor, implements a method as described above.
In the technical scheme, the order information of the service of the receiving and delivering station of the user is obtained, and the order information is sent to the service provider according to the information of the service provider in the order information, so that the service provider provides the service corresponding to the service content to the user according to the service time reserved by the user in the order information, the order information of the service of the receiving and delivering station subscribed by the user on line can be sent to the service provider, the service provider provides the service for the user on line according to the order information, and -based operation and service of the service under line pre-subscribed on line are realized, so that the railway operation service level and the user experience can be improved, and railway passenger transport service products are enriched.
[ description of the drawings ]
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
FIG. 1 is a flow chart of embodiments of a method for handling a receiving station service according to the present application;
FIG. 2 is a flow chart of another embodiments of a method for handling a receiving station service according to the present application;
FIG. 3 is a flow chart of another exemplary embodiments of a method for handling a receiving station service according to the present application;
FIG. 4 is a flow chart of another exemplary embodiments of a method for handling a receiving station service according to the present application;
FIG. 5 is a block diagram illustrating exemplary embodiments of a processing device for a receiving station service according to the present application;
fig. 6 is a schematic structural diagram of embodiments of the computer device of the present application.
[ detailed description ] embodiments
For better understanding of the technical solutions of the present application, the following detailed descriptions of the embodiments of the present application are provided with reference to the accompanying drawings.
All other embodiments, which can be derived by one of ordinary skill in the art from the embodiments disclosed herein without undue experimentation, are intended to be within the scope of the present application.
As used in this application's examples and the appended claims, the singular forms "," "the," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.
Fig. 1 is a flowchart of embodiments of a processing method of a receiving station service according to the present application, and as shown in fig. 1, the processing method of the receiving station service may include:
step 101, obtaining order information of service of a receiving and sending station of a user, wherein the order information comprises information of a service provider selected by the user, service time reserved by the user and service content selected by the user.
The information of the service provider may be information that can indicate the service provider, such as a name, a code, or an identifier of the service provider, and the form of the information of the service provider is not limited in this embodiment.
Specifically, the obtaining of the order information of the service of the pickup station of the user may be: and receiving order information of the receiving and dispatching station service of the user, which is sent by the client, through an interface between the client and a receiving and dispatching station system server.
Wherein, the client may include: a 12306 website, a 12306 Application (APP), a wechat public number, a wechat applet, a pay baby number, or the like, which may provide a train ticket ordering service, and the specific form of the client is not limited in this embodiment.
After the user orders the train ticket on the client, the user can order the service of the receiving and sending station, after the user finishes the service ordering of the receiving and sending station, the client can send the order information of the service of the receiving and sending station of the user to the system server of the receiving and sending station through an interface between the client and the system server of the receiving and sending station, and the system server of the receiving and sending station receives the order information of the service of the receiving and sending station of the user sent by the client through the interface.
And 102, sending the order information to the service provider according to the information of the service provider so that the service provider provides the service corresponding to the service content to the user according to the service time reserved by the user.
In the processing method of the receiving station service, the order information of the receiving station service of the user is obtained, and the order information is sent to the service provider according to the information of the service provider in the order information, so that the service provider provides the service corresponding to the service content to the user according to the service time reserved by the user in the order information, the order information of the receiving station service subscribed on line by the user can be sent to the service provider, the service provider provides the service for the user on line according to the order information, integrated operation and service of the service subscribed on line is realized, the railway operation service level and the user experience can be improved, and railway passenger transport service products are enriched.
Fig. 2 is a flowchart of another embodiments of the method for processing the service of the receiving station of the present application, where as shown in fig. 2, the order information further includes indication information indicating whether the order needs to be received, and then after step 102, the method may further include:
step 201, when the th instruction information indicates that order taking operation is required, sending a prompt message to the service provider to prompt the service provider to perform receiving or refusing operation on the order information.
In this way, if the service content selected by the user is set by the service provider to need the order taking operation, the order information includes indicating information that the service provider needs the order taking operation, so that the system server of the receiving station sends a prompt message to the service provider after sending the order information to the service provider to prompt the service provider to receive or reject the order information.
Fig. 3 is a flowchart of another exemplary embodiments of the processing method for the service of the receiving station of the present application, as shown in fig. 3, where the order information further includes second indication information indicating whether the order needs to be dispatched, and then, after step 102, the method may further include:
step 301, when the second indication information indicates that a scheduling operation is required, sending a prompt message that the scheduling operation is required to be performed to the service provider, so that the service provider performs a receiving operation on the order information and then schedules the order information according to service state information of the service provider at a service time reserved by the user.
implementation modes, if the user is at the booking service of the receiving station, if the user selects to make the service provider provide the top service, then the service provider is required to perform the order dispatching operation, so the order information includes the second indication information which is required to perform the order dispatching operation, after the system server of the receiving station sends the order information to the service provider, the system server of the receiving station sends the indication information which is required to perform the order dispatching operation to the service provider, so that the service provider dispatches the order information according to the service state information of the service provider at the service time reserved by the user after receiving the order information.
The service state information of the service provider at the service time reserved by the user can comprise state information of persons and vehicles which can provide service delivery in the service provider at the service time reserved by the user, namely, if at the service time reserved by the user, persons and vehicles which are in an idle state exist in the persons and vehicles which can provide service delivery in the service provider, the service provider can send the order information to the persons and vehicles which are in the idle state, and if within the service time reserved by the user, the persons and vehicles which can provide service delivery in the service provider are in an operating state, the service provider cannot send the order and needs to contact with the user.
In another implementation manners, if the service provider can provide the persons and vehicles not reserved among the persons and vehicles of the top delivery service at the service time reserved by the user when the user is reserving the delivery station service, the user can select to provide the top delivery service on the page displayed by the delivery station system server when the user is reserving the delivery station service, and at this time, the service provider is required to perform the order service, so that the order information includes second indication information that the order operation is required, and the delivery station system server transmits a prompt message that the order operation is required to the service provider after transmitting the order information to the service provider, so that the service provider performs the order information assignment after receiving the order information.
However, if the service provider can provide delivery service at the service time reserved by the user, the user cannot select to provide delivery service in the page provided by the delivery station system server when the user reserves delivery station service, and at this time, the service provider is not required to make a delivery service, so that the order information does not include the second indication information required to make a delivery operation.
Fig. 4 is a flowchart of another embodiments of the processing method for the receiving station service of the present application, and as shown in fig. 4, before step 101 of the embodiment shown in fig. 1 of the present application, the method may further include:
step 401, obtaining information of service content provided by a service provider, where the service content provided by the service provider has a corresponding relationship with a station and a date, and the information of the service content includes a price of the service content provided by the service provider at the station, a service time limit, a quantity of the service content, and information of whether advance reservation is needed.
, the information of the service content may further include information of whether the service content has a preference and a limited amount.
In this embodiment, the service provider may send the information of the service content provided by the service provider to the receiving station system server based on a service delivery function provided by a background management system of the receiving station system server, and after the receiving station system server obtains the information of the service content provided by the service provider, the receiving station system server may query the service content provided by the service provider.
The service contents can comprise at least of quick ticket checking and boarding, free computer equipment charging, copying and printing, rest hall tea spots, massage chairs, audio-visual entertainment and wireless internet surfing.
In this embodiment, the service content corresponds to a station and a date, and the receiving and sending station system server may query a service time and a station reserved by the user, and provide a lobby of the service content, so that the user can select the service content when subscribing.
Thus, step 101 may be:
step 402, receiving the service booking request of the user, and acquiring the information of the service provider selected by the user, the service time booked by the user and the station selected by the user.
Step 403, matching the service time reserved by the user and the station selected by the user with the service content provided by the service provider at the station and the service time.
And step 404, displaying service contents matched with the service time reserved by the user and the station selected by the user for the user to select.
Step 405, generating the order information according to the service time reserved by the user, the station selected by the user, and the service content selected by the user.
The processing method for the receiving and dispatching station service, provided by the embodiment of the application, can be used for sending the order information of the receiving and dispatching station service subscribed by the user on line to the service provider, so that the service provider can provide the service for the user on line according to the order information, and -based operation and service of the service under the on-line and pre-ordered line are realized, so that the railway operation service level and the user experience can be improved, and railway passenger transport service products are enriched.
Fig. 5 is a schematic structural diagram of embodiments of processing devices of a receiving station service according to the present application, where the processing device of the receiving station service according to the present embodiment may be used as a system server of the receiving station or a part of the system server of the receiving station to implement the processing method of the receiving station service according to the present application, as shown in fig. 5, the processing device of the receiving station service may include an obtaining module 51 and a sending module 52;
the acquiring module 51 is configured to acquire order information of service of a receiving and sending station of a user, where the order information includes information of a service provider selected by the user, service time reserved by the user, a station selected by the user, and service content; the information of the service provider may be information that can indicate the service provider, such as a name, a code, or an identifier of the service provider, and the form of the information of the service provider is not limited in this embodiment.
In this embodiment, the obtaining module 51 is specifically configured to receive, through an interface between a client and a receiving station system server, order information of a receiving station service of the user sent by the client.
Wherein, the client may include: 12306 website, 12306APP, wechat post, wechat applet, or pay baby number, etc. may provide a client for ordering the train ticket, and this embodiment does not limit the specific form of the client.
After the user orders the train ticket on the client, the user may order the pickup station service, and after the user finishes ordering the pickup station service, the client may send the order information of the pickup station service of the user to the pickup station system server through an interface between the client and the pickup station system server, and the obtaining module 51 receives the order information of the pickup station service of the user sent by the client through the interface.
A sending module 52, configured to send the order information to a service provider according to the information of the service provider, so that the service provider provides a service corresponding to the service content to the user at the station selected by the user according to the service time reserved by the user.
In implementations of this embodiment, the order information further includes instruction information indicating whether the order needs to be accepted, and in this case, the sending module 52 is further configured to send a prompt message to the service provider to prompt the service provider to perform a receiving or rejecting operation on the order information when the instruction information indicates that an order accepting operation needs to be performed after the order information is sent to the service provider.
Specifically, when the user subscribes to the service of the pickup station on the client, the user may select whether the service provider is required to perform the order pickup operation, and if the user selects that the service provider is required to perform the order pickup operation, the order information includes th instruction information that the service provider is required to perform the order pickup operation, so that the sending module 52 sends a prompt message to the service provider after sending the order information to the service provider, so as to prompt the service provider to perform receiving or rejecting operation on the order information.
In another implementation manners of this embodiment, the order information further includes second indication information indicating whether the order needs to be dispatched, and in this case, the sending module 52 is further configured to send a prompt message that the order is needed to be dispatched to the service provider when the second indication information indicates that the order dispatching operation needs to be performed after the order information is sent to the service provider, so that the service provider dispatches the order information according to the service state information of the service provider at the service time reserved by the user after receiving the order information.
implementation manners, if the user is at a station for booking service, if the user selects to make the service provider provide the top service, then the service provider is required to perform an order dispatching operation, so the order information includes second indication information that the order dispatching operation is required, after the sending module 52 sends the order information to the service provider, the sending module sends a prompt message that the order dispatching operation is required to be performed to the service provider, so that the service provider dispatches the order information according to the service state information of the service provider at the service time reserved by the user after receiving the order information.
The service state information of the service provider at the service time reserved by the user can comprise state information of persons and vehicles which can provide service delivery in the service provider at the service time reserved by the user, namely, if at the service time reserved by the user, persons and vehicles which are in an idle state exist in the persons and vehicles which can provide service delivery in the service provider, the service provider can send the order information to the persons and vehicles which are in the idle state, and if within the service time reserved by the user, the persons and vehicles which can provide service delivery in the service provider are in an operating state, the service provider cannot send the order and needs to contact with the user.
In implementations, if the service provider can provide persons and vehicles that are not reserved in the persons and vehicles that the service provider has at the service time reserved by the user when the user is reserving the service at the service pick-up station, the user can select persons and vehicles that the service provider provides for the service when the user is reserving the service at the service pick-up station, and at this time, the service provider is required to perform the order service, so that the order information includes second indication information that the order operation is required, and the sending module 52 sends a prompt message that the order operation is required to the service provider after sending the order information to the service provider, so that the service provider receives the order information and then assigns the order information.
However, if the service provider can provide delivery service at the service time reserved by the user, the user cannot select to provide delivery service in the page provided by the delivery station system server when the user reserves delivery station service, and at this time, the service provider is not required to make a delivery service, so that the order information does not include the second indication information required to make a delivery operation.
In this embodiment, the obtaining module 51 is further configured to, before obtaining order information of a service of a receiving station of a user, obtain information of service content provided by the service provider, where the service content provided by the service provider has a corresponding relationship with a station and a date, and the information of the service content includes a price of the service content provided by the service provider at the station, a service time limit, a quantity of the service content, and information of whether advance reservation is needed.
, the information of the service content may further include information of whether the service content has a preference and a limited amount.
In this embodiment, the service provider may send the information of the service content provided by the service provider to the receiving station system server based on a service delivery function provided by a background management system of the receiving station system server, and after the obtaining module 51 obtains the information of the service content provided by the service provider, the obtaining module may query the service content provided by the service provider.
The service contents can comprise at least of quick ticket checking and boarding, free computer equipment charging, copying and printing, rest hall tea spots, massage chairs, audio-visual entertainment and wireless internet surfing.
In this embodiment, the service content corresponds to a station and a date, and the receiving and sending station system server may query a service time and a station reserved by the user, and provide a lobby of the service content, so that the user can select the service content when subscribing.
At this time, the obtaining module 51 may include: a receiving sub-module 511, a matching sub-module 512, a display sub-module 513 and a generating sub-module 514;
a receiving submodule 511, configured to receive a service reservation request of the user, and acquire information of a service provider selected by the user, service time reserved by the user, and a station selected by the user;
a matching sub-module 512, configured to match the service time reserved by the user and the station selected by the user with service contents provided by the service provider at the station and the service time;
a display sub-module 513, configured to display service contents that match the service time reserved by the user and the station selected by the user, so that the user can select the service contents;
the generating sub-module 514 is configured to generate the order information according to the service time reserved by the user, the station selected by the user, and the service content selected by the user.
In the processing device for the service of the receiving and sending station, the obtaining module 51 obtains order information of the service of the receiving and sending station of the user, and the sending module 52 sends the order information to the service provider according to the information of the service provider in the order information, so that the service provider provides the service corresponding to the service content to the user according to the service time reserved by the user in the order information, thereby sending the order information of the service of the receiving and sending station subscribed online by the user to the service provider, providing the service for the user online according to the order information, realizing -based operation and service of the service offline with the online subscription, improving the railway operation service level and the user experience, and enriching the railway passenger transport service products.
Fig. 6 is a structural schematic diagram of embodiments of a computer device according to the present application, where the computer device may include a memory, a processor, and a computer program stored in the memory and executable on the processor, and when the processor executes the computer program, the method for processing a receiving station service according to the present application may be implemented.
In this embodiment, the computer device may be a server, for example: and a receiving station system server.
FIG. 6 illustrates a block diagram of an exemplary computer device 12 suitable for use in implementing embodiments of the present application, the computer device 12 shown in FIG. 6 is merely an example and should not be taken to limit the scope of use or the functionality of embodiments of the present application.
As shown in FIG. 6, computer device 12 is embodied in a general purpose computing device, the components of computer device 12 may include, but are not limited to or more processors or processing units 16, a system memory 28, and a bus 18 that couples the various system components including the system memory 28 and processing unit 16.
Bus 18 represents or more of any of several types of bus structures, including a memory bus or memory controller, a Peripheral bus, an accelerated graphics port, a processor, or a local bus using any of a variety of bus architectures, including, but not limited to, an Industry Standard Architecture (ISA) bus, a Micro Channel Architecture (MAC) bus, an enhanced ISA (Video Electronics standards association) bus, a VESA (Video Electronics standards association) local bus, and a Peripheral Component Interconnect (PCI) bus, to name a few.
Computer device 12 typically includes a variety of computer system readable media. Such media may be any available media that is accessible by computer device 12 and includes both volatile and nonvolatile media, removable and non-removable media.
System Memory 28 may include computer system readable media in the form of volatile Memory, such as Random Access Memory (RAM) 30 and/or cache Memory 32 computer device 12 may further include other removable/non-removable, volatile/non-volatile computer system storage media storage system 34 may be used to Read from and write to a non-removable, non-volatile magnetic media (not shown in fig. 6, generally referred to as a "hard drive"), by way of example only, although not shown in fig. 6, a magnetic disk drive may be provided for reading from or writing to a removable non-volatile magnetic disk (e.g., a "floppy disk"), and an optical disk drive for reading from or writing to a removable non-volatile optical disk (e.g., a Compact disk Read only Memory (CD-ROM), Digital versatile Read only disk (DVD-ROM), or other optical media). in these cases, each drive may be connected to a plurality of data storage devices 18 via a plurality of data bus interfaces or a plurality of data storage devices 18, each of which may be configured to execute at least one of the program modules 36, such as program modules 3632.
Program/utility 40 having sets (at least ) of program modules 42 may be stored, for example, in memory 28, such program modules 42 including, but not limited to, an operating system, or more application programs, other program modules, and program data, each or some combination of these examples possibly including implementation of a network environment.
Computer device 12 may also communicate with one or more external devices 14 (e.g., keyboard, pointing device, display 24, etc.), one or more devices that enable a user to interact with the computer device 12, and/or any device (e.g., Network card, modem, etc.) that enables the computer device 12 to communicate with one or more other computing devices.this communication may be through an input/output (I/O) interface 22. furthermore, computer device 12 may also communicate with one or more networks (e.g., Local Area Network (LAN), Area Network (WAN) and/or a public Network, such as the Internet) through a Network adapter 20. As shown in FIG. 6, Network adapter 20 communicates with the other modules of computer device 12 through bus 18. it should be understood that, although not shown in FIG. 6, other hardware and/or software modules may be used in conjunction with computer device 12, including, but not limited to, external hardware and/or software modules, including tape drive modules, redundant array drive systems, RAID drive systems, disk drive systems, and the like.
The processing unit 16 executes various functional applications and data processing by executing programs stored in the system memory 28, for example, implements the processing method of the receiving station service provided in the embodiment of the present application.
The embodiment of the present application further provides non-transitory computer-readable storage media, on which a computer program is stored, where the computer program, when executed by a processor, can implement the processing method of the receiving and sending station service provided in the embodiment of the present application.
More specific examples (a non-exhaustive list) of the computer-readable storage medium include an electrical connection having or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a Read-Only Memory (ROM), an erasable programmable Read-Only Memory (EPROM) or flash Memory, an optical fiber, a portable compact disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
A computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave .
Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Computer program code for carrying out operations of the present application may be written in or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + +, or a combination thereof, as well as conventional procedural programming languages, such as the "C" language or similar programming languages.
In the description herein, reference to the terms " embodiments," " embodiments," "examples," "specific examples," or " examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least embodiments or examples of the application.
Thus, a feature defined as "", "second" may or may not include at least of that feature.
Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include or more executable instructions for implementing steps of a custom logic function or process, and alternate implementations are included within the scope of the preferred embodiment of the present application in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of implementing the embodiments of the present application.
The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination" or "in response to a detection", depending on the context. Similarly, the phrases "if determined" or "if detected (a stated condition or event)" may be interpreted as "when determined" or "in response to a determination" or "when detected (a stated condition or event)" or "in response to a detection (a stated condition or event)", depending on the context.
It should be noted that the terminal according to the embodiments of the present application may include, but is not limited to, a Personal Computer (Personal Computer; hereinafter, referred to as PC), a Personal Digital Assistant (Personal Digital Assistant; hereinafter, referred to as PDA), a wireless handheld device, a Tablet Computer (Tablet Computer), a mobile phone, an MP3 player, an MP4 player, and the like.
For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units into only logical functions may be implemented in other ways, for example, a plurality of units or components may be combined or integrated into another system, or features may be omitted or not implemented, at point , the shown or discussed coupling or direct coupling or communication connection between each other may be through interfaces, indirect coupling or communication connection between apparatuses or units, and may be electrical, mechanical or other forms.
In addition, functional units in the embodiments of the present application may be integrated into processing units, or each unit may exist alone physically, or two or more units are integrated into units.
The integrated unit implemented in the form of a software functional unit may be stored in computer-readable storage media, where the software functional unit is stored in storage media and includes instructions for enabling computer devices (which may be personal computers, servers, or network devices) or processors (processors) to execute some steps of the methods described in the embodiments of the present application.
The above description is only exemplary of the present application and should not be taken as limiting the present application, as any modification, equivalent replacement, or improvement made within the spirit and principle of the present application should be included in the scope of protection of the present application.

Claims (14)

1, A method for processing a receiving station service, comprising:
acquiring order information of service of a receiving and sending station of a user, wherein the order information comprises information of a service provider selected by the user, service time reserved by the user, a station selected by the user and service content;
and sending the order information to the service provider according to the information of the service provider, so that the service provider provides the service corresponding to the service content to the user at the station selected by the user according to the service time reserved by the user.
2. The method according to claim 1, wherein the order information further comprises indicating information of whether the order needs to be picked up;
after the sending the order information to the service provider according to the information of the service provider, the method further includes:
when the th instruction information indicates that order taking operation is required, sending a prompt message to the service provider to prompt the service provider to perform receiving or refusing operation on the order information.
3. The method according to claim 2, wherein the order information further includes second indication information of whether the order needs to be dispatched;
after the sending the order information to the service provider according to the information of the service provider, the method further includes:
when the second indication information indicates that a dispatching operation is required, sending a prompt message of the dispatching operation to the service provider, so that the service provider dispatches the order information according to the service state information of the service provider at the service time reserved by the user after receiving the order information.
4. The method of claim 1, wherein prior to obtaining the order information for the service at the receiving station of the user, further comprising:
and acquiring information of the service content provided by the service provider, wherein the service content provided by the service provider has a corresponding relation with a station and a date, and the information of the service content comprises the price of the service content provided by the service provider in the station, service time limit, the number of the service content and information whether advance reservation is needed.
5. The method of claim 4, wherein obtaining order information for a service at a receiving station of a user comprises:
receiving a service booking request of the user, and acquiring information of a service provider selected by the user, service time booked by the user and a station selected by the user;
matching the service time reserved by the user and the station selected by the user with service contents provided by the service provider at the station and the service time;
displaying service content matched with the service time reserved by the user and the station selected by the user for the user to select;
and generating the order information according to the service time reserved by the user, the station selected by the user and the service content selected by the user.
6. The method of any of claims 1-5 to , wherein the obtaining order information for the user's pick-up station services comprises:
and receiving order information of the service of the receiving and dispatching station of the user, which is sent by the client, through an interface between the client and the system server of the receiving and dispatching station.
Processing means for services of a receiving and dispatching station of the kind 7, , comprising:
the system comprises an acquisition module, a service acquisition module and a service delivery module, wherein the acquisition module is used for acquiring order information of service of a receiving and delivering station of a user, and the order information comprises information of a service provider selected by the user, service time reserved by the user, a station selected by the user and service content;
and the sending module is used for sending the order information to the service provider according to the information of the service provider so that the service provider provides the service corresponding to the service content to the user at the station selected by the user according to the service time reserved by the user.
8. The apparatus according to claim 7, wherein said order information further comprises indicating information of whether said order requires taking order;
the sending module is further configured to send a prompt message to the service provider to prompt the service provider to perform receiving or rejecting operation on the order information when the -th indication information indicates that order taking operation is required after the order information is sent to the service provider.
9. The apparatus according to claim 8, wherein the order information further includes second indication information indicating whether the order needs to be dispatched;
the sending module is further configured to send a prompt message that a scheduling operation needs to be performed to the service provider when the second indication information indicates that the scheduling operation needs to be performed after the order information is sent to the service provider, so that the service provider performs receiving operation on the order information and then allocates the order information according to service state information of the service provider at service time reserved by the user.
10. The apparatus of claim 7,
the acquisition module is further configured to acquire information of service content provided by the service provider before acquiring order information of a receiving station service of a user, where the service content provided by the service provider has a correspondence with a station and a date, and the information of the service content includes a price, a service time limit, a quantity of the service content provided by the service provider at the station, and information on whether advance reservation is required.
11. The apparatus of claim 10, wherein the obtaining module comprises:
the receiving submodule is used for receiving a service booking request of the user, and acquiring information of a service provider selected by the user, service time booked by the user and a station selected by the user;
the matching submodule is used for matching the service time reserved by the user and the station selected by the user with the service content provided by the service provider at the station and the service time;
the display sub-module is used for displaying service contents matched with the service time reserved by the user and the station selected by the user for the user to select;
and the generation submodule is used for generating the order information according to the service time reserved by the user, the station selected by the user and the service content selected by the user.
12. The apparatus of any of , wherein,
the obtaining module is specifically configured to receive, through an interface between a client and a receiving and dispatching station system server, order information of a receiving and dispatching station service of the user, which is sent by the client.
A computer device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, the processor implementing the method of any of claims 1-6 when executing the computer program.
14, non-transitory computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the method according to any of claims 1-6, .
CN201910804025.XA 2019-08-28 2019-08-28 Processing method and device for receiving and sending station service and computer equipment Pending CN110738339A (en)

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