CN1106749C - Circuit arrangement for integrating voice-system into EDP systems and into telephone systems, which are comected with the common X - Google Patents
Circuit arrangement for integrating voice-system into EDP systems and into telephone systems, which are comected with the common X Download PDFInfo
- Publication number
- CN1106749C CN1106749C CN96114481A CN96114481A CN1106749C CN 1106749 C CN1106749 C CN 1106749C CN 96114481 A CN96114481 A CN 96114481A CN 96114481 A CN96114481 A CN 96114481A CN 1106749 C CN1106749 C CN 1106749C
- Authority
- CN
- China
- Prior art keywords
- language
- integrated unit
- medium
- intelligent
- lan
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
Images
Landscapes
- Telephonic Communication Services (AREA)
- Sub-Exchange Stations And Push- Button Telephones (AREA)
- Exchange Systems With Centralized Control (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Small-Scale Networks (AREA)
- Communication Control (AREA)
Abstract
The present invention relates to a circuit arrangement for integrating a language system into an EDP system and telephone equipment connected with a public telephone network. The language system which is a language medium (12) controllably belongs to an intelligent TCS (2) or a plurality of intelligent TCS through an integrated unit (7) which comprises an LAN (5) and a server 6. The language system is composed of a language memory (13) and a language management unit (14), is arranged in parallel with the integrated unit (7) composed of a computer system (9), a software layer (10), an SDLC or ISDN linkage unit (11) and internal software, is connected with the intelligent TCS (2) through circuits (f1,..., fn) and is connected with the LAN (5) through a circuit (9).
Description
The present invention relates to the EDP system and with public telephone network in the integrated configuration of language system, at this, telephone plant is called communicator TCS according to technical level, this device is connected with public number telephone network ISDN or European ISDN.
Along with data processing, data processing, data analysis is the continuous development of data application particularly, to the also corresponding raising of required communicating requirement.Therefore, go to seek new economical solution with regard to having proposed urgent requirement, can language and data communication system being integrated.
So far, having only partial isolated solution to be achieved satisfactorily aspect the EDPS-TCS connection.Existing language and data communication system are characteristics with manual mode and communication mainly.This is very time-consuming and loss late is very high.Present convention is, language exchanges as follows with data and carries out, and can determine the side of answering by telephone relation, and they discern necessary data and information interchange then mutually, to set up desirable language of correspondent and communication infrastructure data subsequently.
Another problem of language and data communication system is, if making a phone call with his phone or his telephone set is in a language data communication system and just the line is busy in the side of answering, correspondent can't be got in touch with his the desirable side of answering.Correspondent will have to dial again, and the side of answering can not get the information that the people is calling him up.Existing language data communication system can not be notified both call sides immediately automatically and simultaneously under the situation that contact is obstructed.Mode by additional manual machinery operation or the Circuits System by complexity are achieved, and be too time-consuming and can not take place simultaneously along with the phone of making.
So desired data of correspondent and information just can only obtain by computer.The data of correspondent and information can only be by the side's of answering input EDP devices.
If also need not available data in the side of answering and information in addition, then the person in charge staff of the side of answering also will enter in the foregoing language data communication in the same way.
This technology status also is entitled as " the efficient conversation under the computer assisted " (author: PAWLITA at patent US 4 866 758 and 1991 the 4th phase 13-16 pages or leaves of document Siemens magazine, P.) be described in the literary composition, provide in view of the above an EDP system integration in telephone set that public telephone network (telephone network that the ISDN function is for example arranged) links to each other in solution, and by the solution in a lead and the telephone set that the intelligent telephone set that links to each other with public telephone network is connected.A kind of " integrated unit " stipulated in the answer that US is 4 866 758 li, and this " integrated unit " places between " integrated telephone set " and the EDP device, the server that forms a LAN by this method and drive it.In contrast, the solution of PAWUTA is not stipulated integrated unit.
As specification, embodiment and the claim of US 4 866 758 described, call management function will be by this line configuring, especially " integrated unit " and derive from microcomputer by the data flow and the corresponding circuit of line configuring management.At this point, the LAN rule will be interpreted into the PBX rule.
Therefore only there is a PC network addressing process here.
The shortcoming of aforementioned solution is to realize being identified as with conversation and conversation the Control on Communication on basis by PC.CLI only is used for telephone device control, and is not used in Control on Communication.The continuation transmission of conversation can't be realized by CLI.Therefore just do not have such possibility, the application of for example setting up an ACD produces its conversation purpose automatically on the CLI basis.
The information of TCS can not be sent to that N EDPS goes up and (perhaps) is sent on the TCS terminal installation from an EDPS.
In technical magazine " communication report " the 14th the 3rd phase of volume of 1991 years, the 114-117 page or leaf, be entitled as " synergitic phone and computer " (author: Schm ü cking, W.) and " electronic communications " fourth quarter in 1993, the 394-400 page or leaf is entitled as " having the multimedia communication of ALCATEL2824ISDN phone " (author: Bergler, F.) in the article, provided a kind of solution, just used simultaneously with All other routes and one of access realizes with the data message on the computer that telephone set links to each other by the videoconference circuit.
The shortcoming of this solution also is to realize being identified as with conversation and conversation the Control on Communication on basis by PC.CLI can not be used for the Control on Communication beyond the telephone set control.The method that influences the continuation reception and registration of conversation by CLI is not provided.Therefore just do not have such possibility, for example, the ACD that produces the conversation target on the CLI basis automatically uses.The information of TCS can not from an EDPS device be sent to that N EDPS goes up or the terminating machine of TCS on.
DE-OS 4 101 885 discloses a kind of TCS, and especially telephone device has a switching device that is connected with terminating machine, and it connects a computer and simplifies the communication service that existing or additional computer is supported.
This just shows that computer is the integrated unit of a communicator, and it provides an interface for outer computer service rather than communication service.
The shortcoming of this solution is, is not that all functions of TCS can both be utilized by the computer in the net, and just the computer in the net can not produce all communication modes (language and data communication).The another kind of shortcoming of this communication mode is too time-consuming, may produce imperfect even wrong information in the process of transmission and computer hand-manipulated.
The call through that in following transfer function, does not have Data Control in addition,
-connect
-disconnect
-guiding inquiry
-cancellation inquiry
-alternately
-reply
-switching
-transfer
-multi-way call
-monitoring function
Data between-control action and the terminating machine transmit
Relate to digital telephone set control, comprise by communication and information system and carry out the data input and determine that by ISDN the phone data service of correspondent all can not guarantee in the regular and following EDSSl rule of current 1TR6.
Other shortcoming is that wherein pending data and information such as various part can not transmit mutually in this communication mode.This transmission will realize by mailing or fax mode.This means the delay of leeway and emergency notice again.
Document DE-OS 4406354 discloses and has a kind ofly used with the public telephone network that the ISDN function is arranged or the circuit arrangement of the integrated EDP system the when telephone device that the public telephone network of European ISDN function links to each other is arranged, comprise the telephone device that directly links to each other by a lead and intelligent telephone equipment and public telephone network, contain the logical necessary software of line, be assemblied in the integrated unit between intelligent telephone equipment and the personal computer, an and LAN and drive the server of the function of LAN.
All contain a shortcoming according to OS 44 06354 and according to the solution of aforementioned prior art situation, that is, if the side of answering can't get in touch with, for example owing to answer that the line is busy making a phone call for Founder, then correspondent can't be conversed according to customer requirement.Whether can not notify the correspondent side of answering in the house with language form, perhaps whether correspondent be ready to wait, perhaps whether correspondent is ready and other people's conversation.No matter same inner or outside, the side of answering also has been unable to find out the people and has called him up in conversation.
Document EP 631 419 A1 have provided a solution, and the control of language conversation is finished by a lead that is connected between language medium (103) and the PBX (102).Shortcoming is that each TCS (102) will have a new control circuit.So each interface is all different, each rule all must be stipulated again.All must refill language medium (103) on each TCS.
Be entitled as " desk phone " (author: GA COTE at 1994 3 monthly magazine 151-154 of " BYTE " magazine page or leaf, R.) in the literary composition, disclose the expansion scheme of EP 631 419A1 schemes, wherein passed through the assistance of earphone each voice channel simple programming.Equally, the 58th page of documents and materials " broadcasting observe " magazine 1994 the 1st phase is entitled as " computer is being listened " (author: N.N.) literary composition also referred to, and under the assistance of VIVIANB, the scheme of EP 631419 A1 has been carried out the expansion of a database.
Product document " HICOM 600 systems ", publisher: individual of Siemens AG Representation and specific communication net, 1984, the 38th, 41, in 42,54 pages, be that the language passage HICOM600 of feature and the scheme of the integrated EP of making 631 419 A1 of telephone device (PABX) are further expanded with the specialized hardware.
Opposite with EP 631 419 A1, EP 637 160 A2 have proposed a kind of method that alleviates the voice channel burden, and wherein one or more servers have been shared the work of voice channel.Exchanges data connects by circuit in " communication link " shown in Figure 1 mode and realizes.
Document " N.N.: the network order warehouse-in service of communication system ...; DERWENT; summary; TP99105 " in, proposed simply to alleviate the method for EP 631 419 A1 voice channels, it converts voice communication to literal, explains literal with the fax literal, and wherein this literal is as the registration of order.
In order to realize the scheme of DE 37 26 366 A1, need a kind of special hardware.Be not that each telephone set all has the ability to use it.Recording needs special recording and playback set (the A unit among Fig. 1) with playback.Complete analog machine and tape are all in telephone set.Recording is not by central store, and it can only be heard on the service position of special use.
The task of this invention is to adopt the mode of conversing by customer requirement and caller, to get rid of the shortcoming of prior art level.In addition, the caller can recognize the conversation target, and whether the line is busy, and whether in addition the person of answering can obtain someone and want information with his conversation in the process of answering.Also reply conversation target is monitored in addition, when the conversation target is idle, and the telephone contact of foundation and correspondent.
The invention discloses and a kind of language system is integrated in the electronic data processing system that links to each other with public telephone network and the line configuring in the telephone system, electronic data processing system and language system local area network (LAN) and integrated unit wherein by comprising LAN server, be connected with intelligent telecommunication system, and telephone system directly links to each other with intelligent telecommunication system, integrated unit is between intelligent telecommunication system and electronic data processing system, it is characterized in that
This language system is language medium (12), by means of integrated unit (7), and utilizes local area network (LAN) (5) and file server (6) controllably to belong to intelligent telecommunication system (2) or a plurality of intelligent telecommunication system;
This language system is made up of a language memory (13) and a language management unit (14), and concurrently with integrated unit (7) phase configuration, this integrated unit is by personal computer system (9), software layer (10), and the synchronous data-link communication or integrated services digital network/European ISDN connection element (11) composition that have in house software;
This integrated unit receives the signal that has caller identification (4) from public telephone network (3), utilize circuit (b) to send signal back to public telephone network through intelligent telecommunication system (2), also pass through circuit (c) to local area network (LAN) (5), transmit the data record that comprises relevant information through circuit (e) to electronic data processing system (8), and receive data record from electronic data processing system (8); Thereby the conversion between signal and the data record is by integrated unit (7), personal computer system (9), and software layer (10) and the linkage unit (11) that has an in house software are realized;
Language medium (12) link to each other with intelligent telecommunication system (2) by circuit (f1 is to fn), link to each other with local area network (LAN) (5) by circuit (g), language management unit thereby (14) receive caller identification (4) through intelligent telecommunications network (2) through integrated unit (7) or through local area network (LAN) (5);
And when not having caller identification (4) to utilize, language management unit (14) oneself utilizes the language of language memory (13), point out individual specific identification to the calling party, integrated unit (7) is simultaneously to language management unit (14) transmission information, these information such as calling party's the target terminal and the engaged condition of target terminal; If the line is busy for target terminal, intelligent telecommunications network (2) will be called out and point to language medium (12), the needed language so that language management unit (14) obtain communicating by letter from language memory (13) based on the information that is transmitted.
The advantage of this invention is, correspondent is automatically recognized, and exports relevant client's introductory literal and need not the correspondent self-introduction.If correspondent is directly given the side's of answering dialing that the line is busy, he will be by automatically by the language form notice, and the line is busy for the conversation target.He can be inquired, he is ready to wait or is ready and is connect to other sides of answering.Inform simultaneously the side of answering that the line is busy in addition the someone wish and his conversation that when conversation target ceases to be busy, correspondent will be met the desirable side of answering to him.Because the software and hardware part of EDP device and TCS device side remains unchanged, integrated by language system and EDP system that links to each other with public telephone network and TCS system provides the fail safe of investing.By coming into operation with making the function of all EDP and TCS device linking to each other of language system.
This language system need not the support of TCS manufacturer can be integrated with existing EDPS that links to each other with public network and TCS device, and this is because the integrated unit operation of complete TCS control by allowing.When language system broke down, EDPS and TCS device also can normally move.
Rule between language system and the integrated unit remains unchanged, so language system can be integrated among any one TCS.Integrated unit changes different TCS rules into unified LAN rule.
CLI also can be applicable to popular public and private transmission regular in, for example, in current ISDN-1TR6 or the application in the EDSS1 rule.
With reference to the accompanying drawings and in conjunction with embodiment line configuring of the present invention is described.
Fig. 1 shows the schematic diagram according to line configuring of the present invention.
This invention will by means of Fig. 1 and
The general embodiment that circuit is arranged,
Inner participant is conversing and the embodiment of the situation that the people calls him up is being arranged,
The embodiment of dialogue record makes an explanation.
In order to satisfy ever-increasing communication needs, must set up language and data communication system to more economical property, be the most urgent requirement and set up the integrating language system at this.
For clarity sake, integrated EDP system of advancing to link to each other with public telephone network of language system and the layout of the circuit in the telephone device are presented on the intelligent TCS shown in Fig. 1.This intelligence TCS is connected with public telephone network ISDN or European ISDN, and not only inwardly but also has outwards linked to each other with telephone set, language system, integrated unit with EDPS by LAN.It is emphasized that this layout also can be applied to together simulate on the TCS with the software that aims at this design.
This circuit is arranged by forming as the lower part:
Telephone set 1, it directly links to each other with the public telephone network 3 that comprises CLI4 (for example IS-DN or European ISDN) by lead a and intelligent TCS2,
·LAN5，
File server 6,
It also comprises language medium 12, and these language medium 12 are made up of a language memory 13 and a language management unit 14, and language medium 12 are settled abreast with integrated unit 7 here, and is connected with TCS2 by lead f1 to fn, is connected with LAN5 by lead g.
Language medium 12 have following feature: language management unit 14 obtains the identifier (CLI4) of correspondent by LAN5 and integrated unit 7, and provides the user said separately text from the language memory, and correspondent need not self-introduction.The line is busy for telephone set 1 if correspondent is directly put through desirable talk object on the telephone set 1 by the public telephone network 3 that contains CLI4 and TCS2, TCS2 just is given to language medium 12 to conversation so, integrated unit 7 passes on by corresponding data informs language medium 12, who is calling out (CLI4), wants that just the line is busy with whose conversation and desirable talk object.By this information, language medium 12 can be made corresponding answer according to customer requirement to correspondent by language management unit 14 and language memory 13.Whether correspondent will be apprised of, and the line is busy at present for his called party, and inquired and want to wait for, want to stay message, or want to look for another INCOM intercom object.If telephone set 1, in case promptly desirable talk object ceases to be busy, correspondent will be under the help of aggregation units 7 and the side of answering of existing ceases to be busy, and telephone set 1 is connected.Correspondent can be identified, because the given telephone number of correspondent, for example client A calls out by telephone number B, and integrated unit 7 is given to language medium 12 to this information then.Language medium 12 know that just this phone is from telephone number B, i.e. client A.This telephone number can be virtual telephone number.
The rule of language medium 12 and integrated unit 7 is identical, so language medium 12 can be integrated on arbitrary TCS2, and TCS2 can drive language medium 12 and integrated unit 7.
Then adopt such embodiment to illustrate that circuit of the present invention arranges: an inner participant is making a phone call and situation when the someone calls him up simultaneously.Correspondent will be transferred to language medium 12 by TCS2.These language medium 12 connect down correspondent and know from integrated unit 7, and the talk of the correspondent of transferring just should be connected to the telephone set 1 of conversation target XY, and the line is busy to be somebody's turn to do the conversation target, that is to say, desirable upright conversation of answering of correspondent.At this moment, language media 12 is just answered: " Mr. XY converses ", language management the unit 14 just literal from be stored in language memory 13 are selected accordingly and are determined and the corresponding language of circuit state feature.Then correspondent is with notified: " you are ready to wait; message still joins with board? " if correspondent is ready to wait and is notified language medium 12, then will be under the help of integrated unit 7, glimmering on the screen of the display screen of telephone set 1 and EDPS8 shows: " 1 waits on language medium 12 ".If correspondent has a call line identification, then correspondent will be by personification, and show " Mr. Martin, correspondent just waits at language medium 12 " on the screen of the display screen of telephone set 1 and EDPS8.If correspondent do not have call line identification, then language medium 12 will be inquired the client number of correspondent and with correspondent personification.Can to connect as Mr. XY of the side of answering and to reach correspondent, although he is conversing or he hangs the call drop tube in order making as telephone set 1 ceases to be busy of conversation target himself.As long as the microphone of telephone set 1 one is hung, the information that integrated unit 7 just will " be conversed the target free time " sends language medium 12 to, and it just gives integrated unit 7 the conversation of correspondent is transferred to the task of the side of answering desirable with it.This occurred in the time at several seconds zero point.
Shown as following embodiment, can arrange the record that engages in the dialogue as follows by circuit of the present invention, the correspondent that is connected with desirable conversation participant, for example in the scope of after-sale service fund agreement, for operating instrument needs technical descriptioon, so that can get rid of the fault that has demonstrated.
After the information exchange of the correspondent and the side of answering finishes, the side of answering repeats the instruction that he gives correspondent, this instruction by integrated unit 7 and language management unit 14 signal record by elimination EDP device 8 on language memory 13: " my repetition: with joystick 3 place position-open-, valve A opened to maximum is shown as 30 ℃ up to thermometer M.Next joystick 3 is placed position-pass-, and valve-off A.Please by-be-confirm that this repeats and the instruction of language record.”
Correspondent is said: "Yes".Cross integrated unit 7 order " language record end " is passed to language management unit 14 by means of the EDPS8 square tube of answering.Next the side of answering inquiry correspondent, whether he is ready that these instructions that are carried out the answer "Yes" of language record send to mailing or fax mode.Answered after the "Yes", will convert lteral data by the EDPS8 that places circuit to arrange to the instruction that language form writes down and quilt is filed also will be to fax or the mailing way transmission.
This record also can become possibility in the correspondent and the side of answering under the situation without communication by language medium 12, especially when the conversation target, for example, telephone set 1, when the line is busy, the target of conversing so must be in engaged condition, so that correspondent is forwarded to language medium 12 by TCS2.Wherein the language of this instruction of record can provide use by the call of language management unit 14 in language memory 13.
For guaranteeing for example safety of technical information, the service of " round-the-clock " is provided for client, need provide client just required for this kind purpose, all the time be in the call number of engaged condition, so that each correspondent all is relayed to language medium 12, and conversation is run between language management unit 14 and the correspondent, make and might carry out the language record to this and be converted to explanatory note so that utilize by EDPS8.
Employed abbreviation
1 telephone set
2 TCS
3 public telephone networks
4 CLI
5 LAN
6 file servers
7 integrated units
8 EDPS
9 PC systems
10 software layers
11 linkage units
12 language medium, 13 language memories, 14 language management unit a; B; C; D; E; F1; Fn; The automatic call distribution SDLC synchronous data-link communication of the Chinese implication EDP electronic data processing EDPS electronic data processing system TCS telecommunication system CLI caller identification ACD LAN local area network (LAN) ISDN integrated services digital network that the abbreviation of g line (connection) the present invention Chinese and English is corresponding
Claims (7)
1. one kind is integrated in the electronic data processing system that links to each other with public telephone network and the line configuring in the telephone system with language system, electronic data processing system and language system local area network (LAN) and integrated unit wherein by comprising LAN server, be connected with intelligent telecommunication system, and telephone system directly links to each other with intelligent telecommunication system, integrated unit is between intelligent telecommunication system and electronic data processing system, it is characterized in that
This language system is language medium (12), by means of integrated unit (7), and utilizes local area network (LAN) (5) and file server (6) controllably to belong to intelligent telecommunication system (2) or a plurality of intelligent telecommunication system;
This language system is made up of a language memory (13) and a language management unit (14), and concurrently with integrated unit (7) phase configuration, this integrated unit is by personal computer system (9), software layer (10), and the synchronous data-link communication or integrated services digital network/European ISDN connection element (11) composition that have in house software;
This integrated unit receives the signal that has caller identification (4) from public telephone network (3), utilize circuit (b) to send signal back to public telephone network through intelligent telecommunication system (2), also pass through circuit (c) to local area network (LAN) (5), transmit the data record that comprises relevant information through circuit (e) to electronic data processing system (8), and receive data record from electronic data processing system (8); Thereby the conversion between signal and the data record is by integrated unit (7), personal computer system (9), and software layer (10) and the linkage unit (11) that has an in house software are realized;
Language medium (12) link to each other with intelligent telecommunication system (2) by circuit (f1 is to fn), link to each other with local area network (LAN) (5) by circuit (g), language management unit thereby (14) receive caller identification (4) through intelligent telecommunications network (2) through integrated unit (7) or through local area network (LAN) (5);
And when not having caller identification (4) to utilize, language management unit (14) oneself utilizes the language of language memory (13), point out individual specific identification to the calling party, integrated unit (7) is simultaneously to language management unit (14) transmission information, these information such as calling party's the target terminal and the engaged condition of target terminal; If the line is busy for target terminal, intelligent telecommunications network (2) will be called out and point to language medium (12), the needed language so that language management unit (14) obtain communicating by letter from language memory (13) based on the information that is transmitted.
2. according to the line configuring of claim 1, it is characterized in that, by means of integrated unit (7) and/screen and/or other output devices of electronic data processing system (8), by the name of display of calling side in personalized mode, perhaps just and in the ordinary way, remaining in calling in the language medium (12) to the side of answering that the line is busy on the screen of telephone set (1) in the message of Waiting for Call by indication.
3. according to the line configuring of claim 1, it is characterized in that under the side's of answering situation that the line is busy, the calling party can communicate by letter with language medium (12), and deposits information at language memory (13).
4. according to the line configuring of claim 1, it is characterized in that, by language medium (12), the dialogue of being carried out between the calling party and the side of answering such as inquiry can be recorded in the language memory (13) by language form, and can provide clerking to both sides by electronic data processing system (8).
5. according to the line configuring of claim 1, it is characterized in that language medium (12) can be left the information that writes down into the calling party with language form by language memory (13), and the calling party can obtain this information by fax or the form of posting with written literal.
6. according to the line configuring of claim 1, it is characterized in that, use the calling party of inner engaged line in language memory (13), to deposit sound recordings with language form in, provide written information for utilization by electronic data processing S (8) then by language medium (12).
7. according to the line configuring one of in the claim 1 to 6, it is characterized in that, integrated unit (7) is with the variety of protocol of different intelligent communication network (2) form with same protocol, be deployed in local area network (LAN) (5) part, so that this agreement all is identical for integrated unit (12) with language medium (12), language medium (12) can be connected to every type intelligent telecommunications network (2) like this, and need not to require to change language medium (12).
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN96114481A CN1106749C (en) | 1996-11-15 | 1996-11-15 | Circuit arrangement for integrating voice-system into EDP systems and into telephone systems, which are comected with the common X |
| JP10031297A JP3034220B2 (en) | 1996-11-15 | 1997-04-17 | Exchange system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN96114481A CN1106749C (en) | 1996-11-15 | 1996-11-15 | Circuit arrangement for integrating voice-system into EDP systems and into telephone systems, which are comected with the common X |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1182997A CN1182997A (en) | 1998-05-27 |
| CN1106749C true CN1106749C (en) | 2003-04-23 |
Family
ID=5122143
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN96114481A Expired - Lifetime CN1106749C (en) | 1996-11-15 | 1996-11-15 | Circuit arrangement for integrating voice-system into EDP systems and into telephone systems, which are comected with the common X |
Country Status (2)
| Country | Link |
|---|---|
| JP (1) | JP3034220B2 (en) |
| CN (1) | CN1106749C (en) |
-
1996
- 1996-11-15 CN CN96114481A patent/CN1106749C/en not_active Expired - Lifetime
-
1997
- 1997-04-17 JP JP10031297A patent/JP3034220B2/en not_active Expired - Lifetime
Also Published As
| Publication number | Publication date |
|---|---|
| CN1182997A (en) | 1998-05-27 |
| JP3034220B2 (en) | 2000-04-17 |
| JPH10164220A (en) | 1998-06-19 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US6721398B1 (en) | Unified messaging system | |
| CN1098603C (en) | System and method for integration of a paging server into a private branch exchange environment | |
| CN1077752C (en) | A method of supporting communication | |
| JP3429415B2 (en) | Video messaging system and video communication terminal and video message server | |
| US6498791B2 (en) | Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses and methods for performing telephony and data functions using the same | |
| US20140219132A1 (en) | Systems and methods for voice and data communications including a scalable tdm switch/multiplexer | |
| CN1200216A (en) | Telephone conferencing circuit and method | |
| CN1533136A (en) | Method and system for providing telephone interactive speed answering function | |
| CN1783916A (en) | Hybrid call log | |
| Swinehart et al. | Adding voice to an office computer network | |
| CN1863254A (en) | Method and system of call central service | |
| JPH06121051A (en) | Compound exchange controller for providing cooperation between data terminal and telephone terminal | |
| CN1373956A (en) | Internet telephony system and method | |
| CN1725689A (en) | Telecommunication network calling centre system and its implementing method | |
| CN1556645A (en) | System and method for providing individuality ring back tone business in yonger generation network | |
| CN1106749C (en) | Circuit arrangement for integrating voice-system into EDP systems and into telephone systems, which are comected with the common X | |
| CN1411226A (en) | Method and system for realizing personal number servie of blended telephone net and IP net user service | |
| CN1353902A (en) | Telecommunication gateway between private network and mobile network | |
| Cisco | The .ini Files | |
| US7158509B2 (en) | Apparatus and method for providing a secondary messaging system for a ToL communication system | |
| CN101079923A (en) | Management method and system for providing group users with mobile communication service | |
| Cisco | The .ini Files | |
| CN1302655C (en) | Multi-path facsimile apparatus and its working method | |
| CN1190941C (en) | Calling center blended with packet exchange mode and circuit exchange mode | |
| CN1464707A (en) | Multi-communication system of telephone internet |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C06 | Publication | ||
| PB01 | Publication | ||
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CX01 | Expiry of patent term |
Granted publication date: 20030423 |
|
| EXPY | Termination of patent right or utility model |