CN110659956A - Crowdsourcing issuing method for regularly merging orders - Google Patents
Crowdsourcing issuing method for regularly merging orders Download PDFInfo
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- CN110659956A CN110659956A CN201910834843.4A CN201910834843A CN110659956A CN 110659956 A CN110659956 A CN 110659956A CN 201910834843 A CN201910834843 A CN 201910834843A CN 110659956 A CN110659956 A CN 110659956A
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- G06—COMPUTING; CALCULATING OR COUNTING
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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Abstract
A crowdsourcing issuing method for regularly merging orders comprises the following specific steps: s1, receiving return order information A, and identifying the content in the return order information A; s2, merging the return order information A into a return order list to generate a return order list B; s3, obtaining the order information set C with the quantity of K from the returned order list B, and judging whether each order information in the order information set C meets the returned condition: if the order information in the order information set C does not meet the goods returning condition, obtaining goods returning failure order information D and respectively sending the goods returning failure order information D to the after-sales platform; and if the order information in the order information set C meets the goods returning condition, obtaining goods returning success order information E and respectively generating the goods returning success order information E to the crowdsourcing platform. According to the invention, by carrying out combined issuing operation on a plurality of returned bills applied for issuing the same order, the pickup cost of the crowdsourcing platform is reduced, and the returned goods efficiency is greatly improved.
Description
Technical Field
The invention relates to the technical field of after-sale service, in particular to a crowdsourcing issuing method for regularly merging orders.
Background
With the development of electronic commerce, electronic commerce realizes consumer online shopping, online transaction among merchants, online payment and other commercial transaction activities, and online transaction becomes a very common transaction method; and with the great increase of purchasing power of people, the online transaction amount is increased sharply; but when the buyer is dissatisfied with the commodity after purchasing the commodity or the return condition caused by other reasons is greatly increased; when a user applies for goods return after sale and produces a goods return bill on an after sale platform, the after sale platform immediately issues the goods return bill to crowds, and a merchant receives the goods return order of a purchaser and then processes the goods return order of the user; however, when a plurality of returned orders are applied to the same order, the crowdsourcing platform can carry out crowdsourcing and pickup operation on the returned orders one by one, so that the processing efficiency of the returned order is greatly reduced, and the pickup cost of the platform is increased.
Disclosure of Invention
Objects of the invention
The invention provides a crowdsourcing issuing method for regularly merging orders, which solves the technical problems in the background art, and avoids the situation that each goods returned order needs one crowdsourcing taking operation by merging and issuing a plurality of goods returned orders applied for issuing the same order, thereby reducing the taking cost of a platform, greatly improving the goods returned efficiency and reducing the taking cost of the platform.
(II) technical scheme
In order to solve the above problems, the invention provides a crowdsourcing issuing method for regularly merging orders, which comprises the following specific steps:
s1, receiving return order information A, and identifying the content in the return order information A;
s2, merging the return order information A into a return order list to generate a return order list B;
s3, obtaining the order information set C with the quantity of K from the returned order list B, and judging whether each order information in the order information set C meets the returned condition:
if the order information in the order information set C does not meet the goods returning condition, obtaining goods returning failure order information D and executing S4;
if the order information in the order information set C meets the goods returning condition, obtaining the goods returning success order information E and executing S5;
s4, respectively sending the goods return failure order information D to an after-sale platform;
and S5, returning successful order information E respectively occurs to the crowdsourcing platform.
Preferably, the data information to be identified in the return order information a includes: returned item name data, returned item quantity, returned store name data, buyer affiliated area data, returned order creation time data, and returned order submission time.
Preferably, before determining each order information in the order information set C in S3, the method further includes the following steps:
s1, identifying whether each order information F in the order information set C only contains one after-sales order;
if the order information F contains only one after-sale order, executing S2;
if the order information F only contains one after-sale list, executing S3;
s2, judging whether the order information F meets the goods returning condition;
s3, identifying the earliest purchase date T1 in a plurality of after-sales lists in the order information F; and judges whether or not the order information F satisfies the return condition by the purchase date T1 and the return date T2 in the order information F.
Preferably, the return condition is that the time interval of the return time for the purchaser to purchase the returned goods does not exceed the specified return period of the purchased goods.
Preferably, the return condition further includes that the returned goods are within the return period and the returned goods are not damaged.
Preferably, the return order information in the return order list B is arranged in order of return time proposed by the purchaser.
Preferably, after identifying the number of after-sales orders in the same order information F in the order information set C, the method further includes the following specific steps:
s1, judging whether each order in the order information set C belongs to the same buyer or not;
if the orders belong to the same buyer, summarizing returned orders belonging to the same buyer to obtain a returned order set G of the same buyer, and executing S2;
if the order does not belong to the same buyer, go to S3;
s2, respectively judging whether the order information in the same buyer returning order set G meets the returning condition, and executing S4;
s3, judging whether the single returned information which does not belong to the same buyer meets the returned condition, and executing S4;
s4, respectively generating order information meeting the goods returning conditions to a crowdsourcing platform;
and respectively sending the order information which does not accord with the goods returning condition to the after-sale platform.
Preferably, the order information meeting the goods return condition is identified, and whether each order in the order information meeting the goods return condition belongs to the same seller is judged;
if the orders H in the order information meeting the goods return conditions belong to the same seller, summarizing the orders H to obtain a goods return order set I of the same seller; sending the returned order set I of the same seller to the affiliated seller;
and if the order J in the order information meeting the goods returning condition does not belong to the same seller, respectively sending the order J to the sellers.
The technical scheme of the invention has the following beneficial technical effects:
according to the invention, the processing efficiency of the after-sale returned bill is high, and the operation is simple; when a user applies for goods return for a purchased product, the goods return order information A is generated on an after-sale platform; the generated goods returning order information A is not immediately issued to crowdsourcing, but the goods returning order information A is inserted into a combined goods returning order list B, and the goods returning order information A in the goods returning order list B is regularly processed to complete the goods returning request of the user; when the returned order information A is processed, the orders belonging to the same buyer or the same seller in the returned order information A can be combined to improve the efficiency of the after-sale platform for processing the returned orders; simultaneously, a plurality of after-sale orders on the same return order are combined, and the return orders of the after-sale orders are processed at one time, so that the efficiency of processing the return orders is greatly improved;
by carrying out combined issuing operation on a plurality of returned orders applied for issuing the same order, the condition that each returned order needs one piece crowdsourcing and picking operation is avoided; therefore, the pickup cost of the platform is reduced, the after-sale experience of a user in goods returning is greatly improved, and the goods returning efficiency and the quality of after-sale service are improved.
Drawings
Fig. 1 is a flowchart of a method for crowdsourcing and issuing a consolidated order at regular time according to the present invention.
Fig. 2 is a flowchart of a method for determining whether a returned order belongs to the same buyer in the crowd-sourced issuing method for regularly merging orders according to the present invention.
Fig. 3 is a flowchart of a method for determining whether a return order belongs to the same seller in a crowdsourcing issuing method for regularly merging orders according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention will be described in further detail with reference to the accompanying drawings in conjunction with the following detailed description. It should be understood that the description is intended to be exemplary only, and is not intended to limit the scope of the present invention. Moreover, in the following description, descriptions of well-known structures and techniques are omitted so as to not unnecessarily obscure the concepts of the present invention.
As shown in fig. 1-3, the crowdsourcing issuing method for regularly merging orders provided by the present invention includes the following specific steps:
s1, receiving return order information A, and identifying the content in the return order information A;
s2, merging the return order information A into a return order list to generate a return order list B;
s3, obtaining the order information set C with the quantity of K from the returned order list B, and judging whether each order information in the order information set C meets the returned condition:
if the order information in the order information set C does not meet the goods returning condition, obtaining goods returning failure order information D and executing S4;
if the order information in the order information set C meets the goods returning condition, obtaining the goods returning success order information E and executing S5;
it should be noted that, a time period for acquiring the order information sets C with the number of K is set, so that the return order information sets C in the return order list B can be periodically processed;
the return condition is that the time interval of the return time of the returned goods purchased by the buyer does not exceed the return deadline specified by the purchased goods;
furthermore, the goods returning condition also comprises that the goods returned are within the goods returning period and the goods returned are not damaged;
s4, respectively sending the goods return failure order information D to an after-sale platform; respectively sending the order information D of failed goods return to the buyer through the after-sales platform D; it should be noted that the return failure order information D contains the reason for the return failure;
s5, the goods returning success order information E is respectively sent to a crowdsourcing platform; and the goods returned orders are processed through the crowdsourcing platform.
In an alternative embodiment, the data information to be identified in the return order information a includes: returned item name data, returned item quantity, returned store name data, buyer affiliated area data, returned order creation time data, and returned order submission time.
In an optional embodiment, before the step of determining each order information in the order information set C in S3, the method further includes the following steps:
s1, identifying whether each order information F in the order information set C only contains one after-sales order;
if the order information F contains only one after-sale order, executing S2;
if the order information F only contains one after-sale list, executing S3;
s2, judging whether the order information F meets the goods returning condition or not, wherein the specific process is that the purchase date T1 in the order information F is identified; judging whether the order information F meets the goods returning condition or not through the purchasing date T1 and the goods returning date T2 in the order information F;
s3, identifying the earliest purchase date T1 in a plurality of after-sales lists in the order information F; and judges whether or not the order information F satisfies the return condition by the purchase date T1 and the return date T2 in the order information F.
In an alternative embodiment, the return order information in the return order list B is arranged in the order of return time proposed by the buyer; the time sequence is from small to large.
In an optional embodiment, after identifying the number of after-sales orders in the same order information F in the order information set C, the method further includes the following specific steps:
s1, judging whether each order in the order information set C belongs to the same buyer or not;
if the orders belong to the same buyer, summarizing returned orders belonging to the same buyer to obtain a returned order set G of the same buyer, and executing S2;
if the order does not belong to the same buyer, go to S3;
s2, respectively judging whether the order information in the same buyer returning order set G meets the returning condition, and executing S4;
s3, judging whether the single returned information which does not belong to the same buyer meets the returned condition, and executing S4;
s4, respectively generating order information meeting the goods returning conditions to a crowdsourcing platform;
and respectively sending the order information which does not accord with the goods returning condition to the after-sale platform.
In an optional embodiment, the order information meeting the goods return condition is identified, and whether each order in the order information meeting the goods return condition belongs to the same seller is judged;
if the orders H in the order information meeting the goods return conditions belong to the same seller, summarizing the orders H to obtain a goods return order set I of the same seller; sending the returned order set I of the same seller to the affiliated seller;
and if the order J in the order information meeting the goods returning condition does not belong to the same seller, respectively sending the order J to the sellers.
In an optional embodiment, the crowdsourcing issuing system for regularly merging orders provided by the invention comprises an order receiving module, a receiving module and a dispatching module, wherein the order receiving module is used for receiving returned order information A;
the order identification module is used for identifying the content in the returned order information A;
the return order list generating module is used for producing a return order list B from the identified return order information A;
the inserting module is used for inserting the return order information A into the return order list B in the return time;
the storage module is used for storing the identified return order information A and the return order list B;
the obtaining module is used for obtaining the order information sets C with the quantity of K from the returned order list B;
the judging module is used for judging whether each order information in the order information set C meets the goods returning condition;
and the generating module is used for sending the judged order information.
In an optional embodiment, the system for issuing crowdsourcing of the timed combined order further comprises
The identification after-sale order module is used for identifying the number of after-sale orders in the same return order information;
the buyer and seller identification module is used for identifying the information of the buyer or the seller in the returned order;
and the summarizing module is used for summarizing the returned goods orders belonging to the same buyer or seller.
According to the invention, the processing efficiency of the after-sale returned bill is high, and the operation is simple; when a user applies for goods return for a purchased product, the goods return order information A is generated on an after-sale platform; the generated goods returning order information A is not immediately issued to crowdsourcing, but the goods returning order information A is inserted into a combined goods returning order list B, and the goods returning order information A in the goods returning order list B is regularly processed to complete the goods returning request of the user; when the returned order information A is processed, the orders belonging to the same buyer or the same seller in the returned order information A can be combined to improve the efficiency of the after-sale platform for processing the returned orders; simultaneously, a plurality of after-sale orders on the same return order are combined, and the return orders of the after-sale orders are processed at one time, so that the efficiency of processing the return orders is greatly improved;
by carrying out combined issuing operation on a plurality of returned orders applied for issuing the same order, the condition that each returned order needs one piece crowdsourcing and picking operation is avoided; therefore, the pickup cost of the platform is reduced, the after-sale experience of a user in goods returning is greatly improved, and the goods returning efficiency and the quality of after-sale service are improved.
It is to be understood that the above-described embodiments of the present invention are merely illustrative of or explaining the principles of the invention and are not to be construed as limiting the invention. Therefore, any modification, equivalent replacement, improvement and the like made without departing from the spirit and scope of the present invention should be included in the protection scope of the present invention. Further, it is intended that the appended claims cover all such variations and modifications as fall within the scope and boundaries of the appended claims or the equivalents of such scope and boundaries.
Claims (8)
1. A crowdsourcing issuing method for regularly merging orders is characterized by comprising the following specific steps:
s1, receiving return order information A, and identifying the content in the return order information A;
s2, merging the return order information A into a return order list to generate a return order list B;
s3, obtaining the order information set C with the quantity of K from the returned order list B, and judging whether each order information in the order information set C meets the returned condition:
if the order information in the order information set C does not meet the goods returning condition, obtaining goods returning failure order information D and executing S4;
if the order information in the order information set C meets the goods returning condition, obtaining the goods returning success order information E and executing S5;
s4, respectively sending the goods return failure order information D to an after-sale platform;
and S5, returning successful order information E respectively occurs to the crowdsourcing platform.
2. The method as claimed in claim 1, wherein the data information to be identified in the returned order information a includes: returned item name data, returned item quantity, returned store name data, buyer affiliated area data, returned order creation time data, and returned order submission time.
3. The crowd-sourcing issuing method of the timed merged order according to claim 1, wherein before the step of determining each order information in the order information set C in S3, the method further comprises the following steps:
s1, identifying whether each order information F in the order information set C only contains one after-sales order;
if the order information F contains only one after-sale order, executing S2;
if the order information F only contains one after-sale list, executing S3;
s2, judging whether the order information F meets the goods returning condition;
s3, identifying the earliest purchase date T1 in a plurality of after-sales lists in the order information F; and judges whether or not the order information F satisfies the return condition by the purchase date T1 and the return date T2 in the order information F.
4. The method as claimed in claim 1, wherein the return condition is that the time interval of the return time for the buyer to purchase the returned product does not exceed the specified return period of the purchased product.
5. The method of claim 4, wherein the return condition further comprises that the returned goods are within the return period and the returned goods are not damaged.
6. The method of claim 1, wherein the returned orders in the returned order list B are arranged in the order of returned time by the installed buyer.
7. The crowdsourcing issuing method of the timed merged order according to claim 3, wherein after identifying the number of after-sales orders in the same order information F in the order information set C, the method further comprises the following specific steps:
s1, judging whether each order in the order information set C belongs to the same buyer or not;
if the orders belong to the same buyer, summarizing returned orders belonging to the same buyer to obtain a returned order set G of the same buyer, and executing S2;
if the order does not belong to the same buyer, go to S3;
s2, respectively judging whether the order information in the same buyer returning order set G meets the returning condition, and executing S4;
s3, judging whether the single returned information which does not belong to the same buyer meets the returned condition, and executing S4;
s4, respectively generating order information meeting the goods returning conditions to a crowdsourcing platform;
and respectively sending the order information which does not accord with the goods returning condition to the after-sale platform.
8. The method as claimed in claim 7, wherein the order information meeting the return condition is identified, and whether each order in the order information meeting the return condition belongs to the same seller is determined;
if the orders H in the order information meeting the goods return conditions belong to the same seller, summarizing the orders H to obtain a goods return order set I of the same seller; sending the returned order set I of the same seller to the affiliated seller;
and if the order J in the order information meeting the goods returning condition does not belong to the same seller, respectively sending the order J to the sellers.
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| CN201910834843.4A CN110659956A (en) | 2019-09-05 | 2019-09-05 | Crowdsourcing issuing method for regularly merging orders |
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| CN111311360A (en) * | 2020-02-03 | 2020-06-19 | 网银在线（北京）科技有限公司 | Resource return method and device, storage medium and electronic device |
| CN112446712A (en) * | 2020-11-30 | 2021-03-05 | 上海寻梦信息技术有限公司 | Merged return processing method, merged return processing device, electronic equipment and storage medium |
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