CN110519442A - Method and device for providing telephone message leaving service, electronic equipment and storage medium - Google Patents

Method and device for providing telephone message leaving service, electronic equipment and storage medium Download PDF

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Publication number
CN110519442A
CN110519442A CN201910789220.XA CN201910789220A CN110519442A CN 110519442 A CN110519442 A CN 110519442A CN 201910789220 A CN201910789220 A CN 201910789220A CN 110519442 A CN110519442 A CN 110519442A
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CN
China
Prior art keywords
message
callee
tone information
calling party
recording file
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201910789220.XA
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Chinese (zh)
Inventor
宋雨濛
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Kingsoft Internet Security Software Co Ltd
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Beijing Kingsoft Internet Security Software Co Ltd
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Publication date
Application filed by Beijing Kingsoft Internet Security Software Co Ltd filed Critical Beijing Kingsoft Internet Security Software Co Ltd
Priority to CN201910789220.XA priority Critical patent/CN110519442A/en
Publication of CN110519442A publication Critical patent/CN110519442A/en
Pending legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/64Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/65Recording arrangements for recording a message from the calling party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72433User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The embodiment of the invention discloses a method and a device for providing a telephone message leaving service, electronic equipment and a storage medium, relates to the technical field of communication, and can effectively reduce the cost and greatly improve the user experience. The method comprises the following steps: when the calling of the calling party to the called party meets the preset condition, the call forwarding of the calling party to the called party is connected; recording a voice message of the calling party and acquiring key information from the voice message; and sending a visual message pushing message to the called party, wherein the message pushing message carries a visual mark corresponding to the key information. The invention is suitable for calling dialect.

Description

Providing method, device, electronic equipment and the storage medium of telephone message service
Technical field
The present invention relates to fields of communication technology more particularly to a kind of providing method of telephone message service, device, electronics to set Standby and storage medium.
Background technique
In daily life, often will appear due to mobile phone not at one's side, mobile phone shutdown or poor signal and miss phone Situation.In order to can still know incoming information in the above case said, in the prior art, can be remembered using answering machine Caller's message is recorded, or is left a message by the telephone message service log caller that telecom operators provide.
However, this needs to add independent hardware or uses additional value-added service, cost, Er Qieyu not only will increase Increasingly mature mobile interchange trend is compared, still more traditional to the use of telephone message, and user experience is poor.
Summary of the invention
In view of this, the embodiment of the present invention provides the providing method of telephone message service a kind of, device, electronic equipment and deposits Storage media can be effectively reduced cost, greatly promote user experience.
In a first aspect, the embodiment of the present invention provides a kind of providing method of telephone message service, comprising: when calling party is to quilt When the calling for the side of crying meets preset condition, the calling party is connected to the call diversion of the callee;Record the calling party Tone information and obtain key message from the tone information;Visual message push is sent to the callee to disappear Breath, the message PUSH message carry visual marker corresponding with the key message.
Optionally, the tone information for recording the calling party includes: according to the called party identification in call diversion, In The recording file that the callee prerecords is searched in database;Wherein, the quantity of the recording file is one or more; The recording file prerecorded described in broadcasting, to invite the calling party to carry out tone information;Record the language of the calling party Sound leaves a message and saves as audio file.
Optionally, the quantity of the recording file is multiple;The recording file prerecorded described in the broadcasting includes: root According to geographical location locating for the callee or according to current time, corresponding recording text is selected from recording file described in multistage Part plays.
Optionally, the tone information for recording the calling party includes: based on artificial intelligent voice question and answer and the master The side's of crying dialogue;Record conversation content simultaneously saves as audio file.
Optionally, the key message that obtains from the tone information includes: according to predetermined keyword white list to institute Predicate speech message is filtered, to obtain the key message;Or the key message is summarized from the tone information.
Optionally, after the visual message PUSH message to callee transmission, the method also includes: root Instruction is checked to the message PUSH message according to the callee, provides the voice to the callee with visual means Message.
Optionally, it is described provide the tone information to the callee with visual means after, the method is also wrapped It includes: the tone information is converted into text, to be shown to the callee.
Second aspect, the embodiment of the present invention also provide a kind of offer device of telephone message service, comprising: connect single Member, for connecting calling of the calling party to the callee when calling party meets preset condition to the calling of callee Switching;Record and acquiring unit are believed for recording the tone information of the calling party and obtaining key from the tone information Breath;Transmission unit, for sending visual message PUSH message to the callee, the message PUSH message carries and institute State the corresponding visual marker of key message.
Optionally, the record and acquiring unit, comprising: searching module, for being marked according to the callee in call diversion Know, searches the recording file that the callee prerecords in the database;Wherein, the quantity of the recording file be one or It is multiple;Playing module, for playing the recording file prerecorded, to invite the calling party to carry out tone information; First logging modle, for recording the tone information of the calling party and saving as audio file.
Optionally, the quantity of the recording file is multiple;The playing module is specifically used for according to the callee institute The geographical location at place or according to current time selects corresponding recording file to play from recording file described in multistage.
Optionally, it is described record and acquiring unit include: session module, for based on artificial intelligent voice question and answer with it is described Calling party's dialogue;Second logging modle, for recording conversation content and saving as audio file.
Optionally, the record and acquiring unit include obtaining module, are used for: according to predetermined keyword white list to described Language message is filtered, to obtain the key message;Or the key message is summarized from the tone information.
Optionally, the offer device for the telephone message service that the embodiment of the present invention provides further includes providing unit, is used for After sending visual message PUSH message to the callee, the message PUSH message is looked into according to the callee It sees instruction, provides the tone information to the callee with visual means.
Optionally, the offer device for the telephone message service that the embodiment of the present invention provides further includes converting unit, is used for After providing the tone information to the callee with visual means, the tone information is converted into text, with to The callee shows.
The third aspect, the embodiment of the present invention also provide a kind of electronic equipment, and the electronic equipment includes: shell, processing Device, memory, circuit board and power circuit, wherein circuit board is placed in the space interior that shell surrounds, processor and memory Setting is on circuit boards;Power circuit, for each circuit or the device power supply for above-mentioned electronic equipment;Memory is for storing Executable program code;Processor is run and executable program generation by reading the executable program code stored in memory The corresponding program of code, the providing method of any telephone message service for executing the embodiment of the present invention offer.
Fourth aspect, the embodiment of the present invention also provide a kind of computer readable storage medium, described computer-readable to deposit Storage media is stored with one or more program, and one or more of programs can be executed by one or more processor, To realize the providing method of any telephone message service of the embodiment of the present invention offer.
Providing method, device, electronic equipment and the storage medium for the telephone message service that the embodiment of the present invention provides, when When calling party meets preset condition to the calling of callee, the calling party can be connected to the call diversion of the callee, It records the tone information of the calling party and obtains key message from the tone information, then sending to the callee can Visual marker corresponding with the key message is carried depending on the message PUSH message changed, and in the message PUSH message.This Sample, not needing to buy new hardware or increasing value-added telecom services can not only have when callee can not receive calls with timely learning Phone looks for oneself and has tone information, and can quickly understand language in advance by the visual marker in message PUSH message Key message in sound message, so as to emergency quick response, to effectively reduce the use cost of tone information, greatly It is big to promote user experience.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with Other attached drawings are obtained according to these attached drawings.
Fig. 1 is a kind of flow chart of the providing method for the telephone message service that the embodiment of the present invention provides;
Fig. 2 is a kind of interface schematic diagram of call diversion setting in the embodiment of the present invention;
Fig. 3 is a kind of interface schematic diagram of recorded speech opening remarks process in the embodiment of the present invention;
Fig. 4 is another interface schematic diagram of recorded speech opening remarks process in the embodiment of the present invention;
Fig. 5 is another interface schematic diagram of recorded speech opening remarks process in the embodiment of the present invention;
Fig. 6 is a kind of interface schematic diagram of the message PUSH message in the embodiment of the present invention;
Fig. 7 is a kind of effect picture that tone information is converted into text in the embodiment of the present invention;
Fig. 8 is a kind of detail flowchart of the providing method for the telephone message service that the embodiment of the present invention provides;
The telephone message service that Fig. 9 provides for the embodiment of the present invention provides a kind of structural schematic diagram of device;
The telephone message service that Figure 10 provides for the embodiment of the present invention provides a kind of partial structural diagram of device;
Figure 11 is another partial structurtes signal for providing device for the telephone message service that the embodiment of the present invention provides Figure;
Figure 12 is another partial structurtes signal for providing device for the telephone message service that the embodiment of the present invention provides Figure;
The telephone message service that Figure 13 provides for the embodiment of the present invention provides another structural schematic diagram of device;
The telephone message service that Figure 14 provides for the embodiment of the present invention provides another structural schematic diagram of device;
Figure 15 is a kind of structural schematic diagram for the electronic equipment that the embodiment of the present invention provides.
Specific embodiment
The embodiment of the present invention is described in detail with reference to the accompanying drawing.
It will be appreciated that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Base Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts it is all its Its embodiment, shall fall within the protection scope of the present invention.
In a first aspect, the embodiment of the present invention provides a kind of providing method of telephone message service, can be effectively reduced into This, greatly promotes user experience.
As shown in Figure 1, the providing method for the telephone message service that the embodiment of the present invention provides may include:
S11 connects the calling party to the callee's when calling party meets preset condition to the calling of callee Call diversion;
The providing method for the telephone message service that the embodiment of the present invention provides, can be used in telephone communication.Work as calling party When carrying out call to callee, there may be can not answer callee.For this purpose, callee can not by these Call diversion is arranged as preset condition in the case where receiving calls in advance.It, can be with for example, in one embodiment of the invention The setting that preset number completes call diversion is dialed, set interface schematic diagram can be as shown in Figure 2.Optionally, calling is carried out to turn Switching the etc. when preset condition connect for example can be to transfer, being not turned on when switching, ring unanswered when the line is busy.It is of course also possible to It is arranged to all-calls to transfer.
S12 records the tone information of the calling party and obtains key message from the tone information;
In this step, the tone information of calling party can be recorded by way of recording, and go out according to message contents extraction Key message therein.These key messages may indicate that incoming call purpose, urgency level etc..Optionally, at of the invention one In embodiment, key message may include one or more of: it is urgent, take-away, express delivery, telegram in reply, chat, invite, advertisement pushes away Pin etc..
S13, Xiang Suoshu callee send visual message PUSH message, and the message PUSH message carries and the pass The corresponding visual marker of key information.
In this step, after message, so that it may visual message PUSH message is sent to callee, thus by superfluous Length is time-consuming and the voice messaging listened to is inconvenient in noisy environment, is pushed in such a way that text, image etc. are visual called Side.But also the key message in tone information can be carried out to concise eye-catching visual marker, thus substantially increase by Screening and response efficiency of the side of crying to information, effectively promotion user experience.
The providing method for the telephone message service that the embodiment of the present invention provides, when calling party meets the calling of callee When preset condition, the calling party can be connected to the call diversion of the callee, record the tone information of the calling party And key message is obtained from the tone information, then to the visual message PUSH message of callee transmission, and The message PUSH message carries visual marker corresponding with the key message.In this way, not needing to buy new hardware or increase Value-added telecom services, when callee can not receive calls, can be not only wanted on the phone with timely learning oneself and there is voice to stay Speech, and can quickly understand the key message in tone information in advance by the visual marker in message PUSH message, with Just to emergency quick response, to effectively reduce the use cost of tone information service, user experience is greatly promoted.
Specifically, in an embodiment of the present invention, if callee can not answer calling party's incoming call for various reasons, After calling party has then been connected to the call diversion of callee, it can record the tone information of calling party in step s 12.It can Choosing, after connecting switching, calling party's message both can be directly recorded, one section of opening remarks can also be first played, calling party is invited to stay Speech.For example, opening remarks can be for " I is xxx, I am present to be inconvenient to receive calls, and is please left a message after drop sound, I can be as early as possible with you Connection ".Optionally, opening remarks can both use tone color, intonation and the content etc. of system default, can also be recorded in advance by callee System, to carry out personalized voice answering/recording.In one embodiment of the invention, callee's recorded speech opening remarks process Interface schematic diagram can be as shown in Fig. 3, Fig. 4 and Fig. 5.
Optionally, a kind of possible embodiment according to an embodiment of the present invention, records the tone information of the calling party It can specifically include:
According to the called party identification in call diversion, the recording text that the callee prerecords is searched in the database Part;Wherein, the quantity of the recording file is one or more;
The recording file prerecorded described in broadcasting, to invite the calling party to carry out tone information;
It records the tone information of the calling party and saves as audio file.
It for example, in one embodiment of the invention, can be according to setting in advance when callee can not receive calls It sets, by the call diversion of calling party to server.Optionally, carry out call diversion when can carry called party identification (such as by The side's of crying telephone number).It, can be according to the called party identification in call diversion, in database after server receives call diversion The recording file (such as welcome_01.mp3) that the middle user for searching the called party identification prerecords and stores, then plays The recording file, and record the tone information of calling party.It, can be by the voice of record after calling party's message terminates to hang up the telephone Message saves as audio file (such as call_01.mp3).
Further, in another embodiment of the present invention, callee recorded multiple as message opening remarks in advance Recording file (such as welcome_01.mp3, welcome_02.mp3, welcome_01.mp3), then play the preparatory record The recording file of system can specifically include: according to geographical location locating for the callee or according to current time, from multistage institute It states and corresponding recording file is selected to play in recording file.For example, can choose recording file when callee is in foreign countries Welcome_01.mp3, playing opening remarks, " I is xxx, I please leaves a message after drop sound now at abroad, be inconvenient to receive calls Or contacted with mailbox, thanks ".In another example can choose recording file welcome_ if current time is weekend 02.mp3 plays opening remarks " weekend today disappears a period of time~busy please leave a message ".
Recording file has been used to play opening remarks in above-described embodiment, to guide calling party to carry out tone information, however Embodiments of the present invention are not limited thereto, in other embodiments of the invention, other modes guidance calling party can also be used to stay Speech.For example, in one embodiment of the invention, the tone information for recording the calling party may include: based on artificial intelligence Voice response and the calling party talk with;Record conversation content simultaneously saves as audio file.
Further, it while recording calling party's tone information or later, can also be obtained from the tone information Key message, to carry out quick prompt to callee.Optionally, in one embodiment of the invention, it is stayed from the voice Calling the turn acquisition key message can specifically include: language message is filtered according to predetermined keyword white list, with To the key message.Wherein, keyword white list for example may include: take-away, fast telegram in reply, express delivery etc..When use preset it is white When name single pair tone information is filtered, tone information first can be converted into text, whether detected in text containing above-mentioned white Keyword in list, if so, just using the keyword as key message.
Optionally, the keyword in white list may be not present under some cases, in tone information, for this purpose, in this hair In another bright embodiment, it can specifically include from key message is obtained in the tone information: from the tone information Summarize the key message.For example, if tone information be " I is XXX, and weekend having time goes out to go window-shopping " if default There is no " going window-shopping " this word in white list, then can summarize key message " about going window-shopping " according to artificial intelligence technology.
It further, can be in step s 13 to described called after recording tone information and obtaining key message therein Side sends visual message PUSH message, and in the message PUSH message carrying is corresponding with the key message can It is marked depending on changing.
Optionally, message PUSH message can be the text information based on or comprising hypertext markup language, pass through message PUSH message is accessible to arrive corresponding tone information content.Visual marker therein can be any tool such as text, icon There is the visualization mark of mark action.For example, in one embodiment of the invention, can be pushed key message as message The title of message highlights out, key message can also be fabricated to corresponding prompt icon etc., so that callee is in point Hit the urgency level or significance level etc. of the very clear message of energy before leaving a message PUSH message.Illustratively, of the invention one In a embodiment, a kind of interface schematic diagram for PUSH message of leaving a message can be as shown in Figure 6.
Further, of the invention after sending visual message PUSH message to the callee in step s 13 The providing method for the telephone message service that embodiment provides can also include: according to the callee to the message PUSH message Check instruction, provide the tone information to the callee with visual means.For example, receiving message PUSH message Afterwards, callee clicks the message PUSH message, jumps to message details page, clicks " listening to message " button, can be with uppick The tone information of calling party.
Optionally, in one embodiment of the invention, calling party's tone information is either one section of complete message, It can be the one section of voice response carried out with artificial intelligence chat robots to talk with, the embodiment of the present invention does not limit this.
In order to further facilitate callee's checking and further utilizing to tone information, in one embodiment of the present of invention In, after providing the tone information to the callee with visual means, the telephone message of the embodiment of the present invention offer The providing method of service can also include: that the tone information is converted into text, to show to the callee.It is exemplary , the effect picture that a kind of tone information is converted into text can be as shown in Figure 7.Moreover, callee can also be to the text being converted into Word is edited, and is shared and arrived network.
It is carried out below by providing method of the specific embodiment to the telephone message service that the embodiment of the present invention provides detailed It describes in detail bright.
As shown in figure 8, the providing method for the telephone message service that the embodiment of the present invention provides may include:
S201, calling party's incoming call, callee's phone are not turned on, and server is connected calling party and turned to the calling of callee It connects.
S202, according to the called party identification userid1 in call diversion, search the callee in the database and record in advance The recording file of system finds to preserve 3 sections of recording files that the callee prerecords in database:
Record1: you are good!I is xxx, I am present to be inconvenient to answer the call, and is please left a message after drop sound, I can join with you as early as possible System.
Record2: I is xxx, I is please contacted with mailbox, be thanks now at abroad, be inconvenient to receive calls.
Record3: you are good!It is sorry I now in lunch break, would you please first leave a message, be contacted later with you.Thanks~
S203, server checks call diversion moment are 12:45, proper lunch break, according to the time, from above-mentioned recording Record3 is selected to play in file.
S204, calling party message " I is cousin, is played tomorrow to my family give me telegram in reply ".
S205, the tone information for recording calling party simultaneously save as audio file call-01.
S206, language message is filtered according to predetermined keyword white list, the key message for obtaining message " returns Electricity ".
S207, visual message PUSH message is sent to callee, the message PUSH message carries and the key The corresponding visual marker of information " telegram in reply ".
S208, callee receive message PUSH message, and user sees key message " telegram in reply ", and service management is checked in click.
S209, inbound message details page provide tone information to callee with visual means.
S210, it is instructed according to callee, tone information is converted into text, Xiang Suoshu callee shows.
S211, callee share to after the copy editor being converted into network.
Second aspect, the embodiment of the present invention also provide a kind of offer device of telephone message service, can be effectively reduced Cost greatly promotes user experience.
As shown in figure 9, the offer device for the telephone message service that the embodiment of the present invention provides may include:
On-unit 31, for connecting the calling party couple when calling party meets preset condition to the calling of callee The call diversion of the callee;
Record and acquiring unit 32 are closed for recording the tone information of the calling party and obtaining from the tone information Key information;
Transmission unit 33, for sending visual message PUSH message, the message PUSH message to the callee Carry visual marker corresponding with the key message.
The offer device for the telephone message service that the embodiment of the present invention provides, when calling party meets the calling of callee When preset condition, the calling party can be connected to the call diversion of the callee, record the tone information of the calling party And key message is obtained from the tone information, then to the visual message PUSH message of callee transmission, and The message PUSH message carries visual marker corresponding with the key message.In this way, not needing to buy new hardware or increase Value-added telecom services, when callee can not receive calls, can be not only wanted on the phone with timely learning oneself and there is voice to stay Speech, and can quickly understand the key message in tone information in advance by the visual marker in message PUSH message, with Just to emergency quick response, to effectively reduce the use cost of tone information, user experience is greatly promoted.
Optionally, as shown in Figure 10, record and acquiring unit 32 may include:
Searching module 321, for it is pre- to search the callee in the database according to the called party identification in call diversion The recording file first recorded;Wherein, the quantity of the recording file is one or more;
Playing module 322, for playing the recording file prerecorded, to invite the calling party to carry out voice Message;
First logging modle 323, for recording the tone information of the calling party and saving as audio file.
Optionally, the quantity of the recording file is multiple;Playing module 322 specifically can be used for according to described called Geographical location locating for side or according to current time selects corresponding recording file to play from recording file described in multistage.
Optionally, as shown in figure 11, record and acquiring unit 32 may include:
Session module 324, for being talked with based on artificial intelligent voice question and answer and the calling party;
Second logging modle 325, for recording conversation content and saving as audio file.
Optionally, as shown in figure 12, record and acquiring unit 32 can specifically include acquisition module 326 and are used for: according to pre- If keyword white list is filtered language message, to obtain the key message;Or from the tone information Summarize the key message.
Optionally, as shown in figure 13, the offer device of telephone message service provided in an embodiment of the present invention can also include Unit 34 is provided, after sending visual message PUSH message to the callee, according to the callee to described Message PUSH message checks instruction, provides the tone information to the callee with visual means.
Optionally, as shown in figure 14, the offer device of telephone message service provided in an embodiment of the present invention can also include Converting unit 35 is used for after providing the tone information to the callee with visual means, by the tone information It is converted into text, to show to the callee.
The third aspect, the embodiment of the present invention also provide a kind of electronic equipment, can be effectively reduced cost, greatly promote use Family experience.
As shown in figure 15, the electronic equipment that the embodiment of the present invention provides may include: shell 51, processor 52, storage Device 53, circuit board 54 and power circuit 55, wherein circuit board 54 is placed in the space interior that shell 51 surrounds, 52 He of processor Memory 53 is arranged on circuit board 54;Power circuit 55, for each circuit or the device power supply for above-mentioned electronic equipment;It deposits Reservoir 53 is for storing executable program code;Processor 52 by read in memory 53 executable program code that stores come Program corresponding with executable program code is run, for executing the offer for the telephone message service that aforementioned any embodiment provides Method.
Processor 52 to the specific implementation procedures of above-mentioned steps and processor 52 by operation executable program code come The step of further executing may refer to the description of previous embodiment, and details are not described herein.
Above-mentioned electronic equipment exists in a variety of forms, including but not limited to:
(1) mobile communication equipment: the characteristics of this kind of equipment is that have mobile communication function, and to provide speech, data Communication is main target.This Terminal Type includes: smart phone (such as iPhone), multimedia handset, functional mobile phone and low Hold mobile phone etc..
(2) super mobile personal computer equipment: this kind of equipment belongs to the scope of personal computer, there is calculating and processing function Can, generally also have mobile Internet access characteristic.This Terminal Type includes: PDA, MID and UMPC equipment etc., such as iPad.
(3) portable entertainment device: this kind of equipment can show and play multimedia content.Such equipment include: audio, Video player (such as iPod), handheld device, e-book and intelligent toy and portable car-mounted navigation equipment.
(4) server: providing the equipment of the service of calculating, and the composition of server includes that processor, hard disk, memory, system are total Line etc., server is similar with general computer architecture, but due to needing to provide highly reliable service, in processing energy Power, stability, reliability, safety, scalability, manageability etc. are more demanding.
(5) other electronic equipments with data interaction function.
Correspondingly, the embodiment of the present invention also provides a kind of computer readable storage medium, the computer-readable storage Media storage has one or more program, and one or more of programs can be executed by one or more processor, with It realizes the providing method for any telephone message service that previous embodiment provides, therefore is also able to achieve corresponding technical effect, Detailed description has been carried out above, details are not described herein again.
It should be noted that, in this document, relational terms such as first and second and the like are used merely to a reality Body or operation are distinguished with another entity or operation, are deposited without necessarily requiring or implying between these entities or operation In any actual relationship or order or sequence.Moreover, the terms "include", "comprise" or its any other variant are intended to Non-exclusive inclusion, so that the process, method, article or equipment including a series of elements is not only wanted including those Element, but also including other elements that are not explicitly listed, or further include for this process, method, article or equipment Intrinsic element.In the absence of more restrictions, the element limited by sentence " including one ... ", it is not excluded that There is also other identical elements in the process, method, article or apparatus that includes the element.
Each embodiment in this specification is all made of relevant mode and describes, same and similar portion between each embodiment Dividing may refer to each other, and each embodiment focuses on the differences from other embodiments.
For Installation practice, since it is substantially similar to the method embodiment, so the comparison of description is simple Single, the relevent part can refer to the partial explaination of embodiments of method.
For convenience of description, description apparatus above is to be divided into various units/modules with function to describe respectively.Certainly, In Implement to realize each unit/module function in the same or multiple software and or hardware when the present invention.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, being can be with Relevant hardware is instructed to complete by computer program, the program can be stored in a computer-readable storage medium In, the program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.Wherein, the storage medium can be magnetic Dish, CD, read-only memory (Read-Only Memory, ROM) or random access memory (Random Access Memory, RAM) etc..
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any In the technical scope disclosed by the present invention, any changes or substitutions that can be easily thought of by those familiar with the art, all answers It is included within the scope of the present invention.Therefore, protection scope of the present invention should be subject to the protection scope in claims.

Claims (10)

1. a kind of providing method of telephone message service characterized by comprising
When calling party meets preset condition to the calling of callee, connects the calling party and the calling of the callee is turned It connects;
It records the tone information of the calling party and obtains key message from the tone information;
Visual message PUSH message is sent to the callee, the message PUSH message carries and the key message pair The visual marker answered.
2. the method according to claim 1, wherein the tone information for recording the calling party includes:
According to the called party identification in call diversion, the recording file that the callee prerecords is searched in the database;Its In, the quantity of the recording file is one or more;
The recording file prerecorded described in broadcasting, to invite the calling party to carry out tone information;
It records the tone information of the calling party and saves as audio file.
3. according to the method described in claim 2, it is characterized in that, the quantity of the recording file is multiple;The broadcasting institute Stating the recording file prerecorded includes:
According to geographical location locating for the callee or according to current time, selected from recording file described in multistage corresponding Recording file plays.
4. the method according to claim 1, wherein the tone information for recording the calling party includes:
Talked with based on artificial intelligent voice question and answer and the calling party;
Record conversation content simultaneously saves as audio file.
5. the method according to claim 1, wherein described obtain key message packet from the tone information It includes:
Language message is filtered according to predetermined keyword white list, to obtain the key message;Or from described The key message is summarized in tone information.
6. the method according to any one of claims 1 to 5, which is characterized in that described to be sent visually to the callee After the message PUSH message of change, the method also includes:
Instruction is checked to the message PUSH message according to the callee, provides institute to the callee with visual means State tone information.
7. according to the method described in claim 6, it is characterized in that, it is described with visual means to the callee provide described in After tone information, the method also includes:
The tone information is converted into text, to show to the callee.
8. a kind of offer device of telephone message service characterized by comprising
On-unit, for connecting the calling party to the quilt when calling party meets preset condition to the calling of callee The call diversion for the side of crying;
Record and acquiring unit are believed for recording the tone information of the calling party and obtaining key from the tone information Breath;
Transmission unit, for sending visual message PUSH message to the callee, the message PUSH message carry and The corresponding visual marker of the key message.
9. device according to claim 8, which is characterized in that the record and acquiring unit, comprising:
Searching module is prerecorded for according to the called party identification in call diversion, searching the callee in the database Recording file;Wherein, the quantity of the recording file is one or more;
Playing module, for playing the recording file prerecorded, to invite the calling party to carry out tone information;
First logging modle, for recording the tone information of the calling party and saving as audio file.
10. device according to claim 9, which is characterized in that the quantity of the recording file is multiple;The broadcasting mould Block is selected from recording file described in multistage specifically for the geographical location according to locating for the callee or according to current time Corresponding recording file is selected to play.
CN201910789220.XA 2019-08-23 2019-08-23 Method and device for providing telephone message leaving service, electronic equipment and storage medium Pending CN110519442A (en)

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Application publication date: 20191129