CN110517413A - A kind of control system and method for multifunctional intellectual cabinet - Google Patents

A kind of control system and method for multifunctional intellectual cabinet Download PDF

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Publication number
CN110517413A
CN110517413A CN201910809650.3A CN201910809650A CN110517413A CN 110517413 A CN110517413 A CN 110517413A CN 201910809650 A CN201910809650 A CN 201910809650A CN 110517413 A CN110517413 A CN 110517413A
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CN
China
Prior art keywords
control module
main control
commodity
unit
cabin
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CN201910809650.3A
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Chinese (zh)
Inventor
邓晓东
陈犇
丁俊建
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Shanghai Gui Gui Information Polytron Technologies Inc
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Shanghai Gui Gui Information Polytron Technologies Inc
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Priority to CN201910809650.3A priority Critical patent/CN110517413A/en
Publication of CN110517413A publication Critical patent/CN110517413A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/0042Coin-freed apparatus for hiring articles; Coin-freed facilities or services for hiring of objects
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F9/00Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G07F9/023Arrangements for display, data presentation or advertising

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Coin-Freed Apparatuses For Hiring Articles (AREA)

Abstract

The invention discloses the control systems and control method of a kind of multifunctional intellectual cabinet, including rear end administrative center and front-end control center, wherein the rear end administrative center communicates to connect the front-end control center by back-end server;The front-end control center includes control unit, monitoring unit, Payment Unit and operating unit, described control unit includes main control module, grid cabin control module, recovery capsule control module and spring goods channel control module, wherein, the main control module communicates to connect grid cabin control module, the recovery capsule control module, the spring goods channel control module, the monitoring unit, the Payment Unit and the operating unit respectively.The present invention can complete self-service get and reserve order goods on line, give back rented goods, and the inspection for giving back commodity is completed by complex art means, guarantees recharging for rented goods, instead of the Self-Service point of manual service.

Description

A kind of control system and method for multifunctional intellectual cabinet
Technical field
The present invention relates to the technical fields of intelligent cabinet, more particularly, it relates to a kind of control system of multifunctional intellectual cabinet and side Method.
Background technique
In life, such some cases are often encountered, the scene especially gone on a journey:
(1) see a novel 3C Product (intelligent sound box, robot, intelligent toy, translator, mini projector etc.) or Toy, it is not known that whether this is bought, and perhaps rents at once to use, handy perhaps consider further that remains;Or thing is very It is expensive, once in a while with once, only consider rent.And express deliveries will also be waited on the net by renting, and may be had little time, if the not handy express fee that also to pay goes to return Also.
(2) WIFI that goes abroad that online (take journey, fly the channels such as pig) rents early in the morning is got on airport, is as a result also less than sales counter battalion The industry time.Alternatively, backhaul aircraft is late, WIFI equipment of going abroad is given back, Counter service has been closed, the service of passing fastly Quotient, will spend express fee, and cash pledge also can just be returned later.
(3) early in the morning flight or red-eye flight, the state that airport stores are still closed the door will buy a charger baby, omnipotent turn Head, umbrella, foreign phone card, earphone etc. are inserted, Mei Famai will be used for second day.
(4) foreigner lives hotel and wants to rent charger baby, in addition an attractable point thing, but do not have wechat, and Alipay is propped up It pays.
In newly retail epoch and shared economy era, as demographic dividend disappears, labour cost, comprehensive cost of labor, room Cost etc. is rented constantly to rise, compared to traditional convenience store, automatic vending machine occupied area is small, it is capable of providing unmanned service in 24 hours, Reduce place and cost of labor.And in shared economy era, since the aid with " credit " system is experienced in the lease of interconnection networking, As the rise of all kinds of lease platforms, such as shared bicycle, shared umbrella, shared charger baby, the WIFI that goes abroad lease, rent hand Machine, rent moving camera, rent " all things on earth can the be rented " epoch of translator ... one are seemingly increasingly closer from us.But it current sells The functionality of cargo aircraft is all very single, can only generally solve the problems, such as one, such as lease charger baby, also charger baby, buy snacks, take WIFI equipment etc. can not solve the problems, such as above-mentioned life.
Therefore, intelligent cabinet currently on the market has two:
(1) function is excessively single;
(2) single detection mode is used, the product whether product given back is leased away cannot be detected, it is general to use The mode of RFID electronic label.
Summary of the invention
The purpose of this section is to summarize some aspects of the embodiment of the present invention and briefly introduce some preferable implementations Example.It may do a little simplified or be omitted to avoid our department is made in this section and the description of the application and the title of the invention Point, the purpose of abstract of description and denomination of invention it is fuzzy, and this simplification or omit and cannot be used for limiting the scope of the invention.
In view of above-mentioned and/or problems of the prior art, the present invention is proposed.
Therefore, the one of purpose of the present invention is to provide a kind of control system of multifunctional intellectual cabinet.
In order to solve the above technical problems, the invention provides the following technical scheme: including rear end administrative center and front-end control Center, wherein the rear end administrative center communicates to connect the front-end control center by back-end server;The front-end control Center includes control unit, monitoring unit, Payment Unit and operating unit, and described control unit includes main control module, grid cabin Control module, recovery capsule control module and spring goods channel control module, wherein the main control module communicates to connect the lattice respectively Sub- cabin control module, the recovery capsule control module, the spring goods channel control module, the monitoring unit, the payment order The first and described operating unit.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: the grid cabin control Molding block communicates to connect the main control module by converter comprising grid cabin controller, grid cabin electromagnetic lock, current detecting Unit, charging assembly and grid cabin radio frequency identification;Grid cabin electromagnetic lock, the current detecting unit, the charging assembly It is connected respectively by electromagnetic lock communication connection, usb communication with grid cabin radio frequency identification, Wiegand protocol communicates to connect the lattice Sub- cabin controller;The current detecting unit, the charging assembly and the cubby radio frequency identification communicate to connect grid respectively Commodity in cabin, the current detecting unit and the charging assembly group are integral;The current detecting unit is returned in lease works as The middle charging current for generating commodity in the grid cabin reports the main control module, and the main control module is by reported data and in advance It stays in data in the main control module to compare, helps judge whether commodity meet the commodity leased away in the grid cabin Classification.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: the recovery capsule control Molding block includes photography assembly and recovery port switching motor;The photography assembly communicates to connect the main control module, the photography Component treats the resemblance for giving back commodity into recovery port and reports the main control module, and the main control module is by reported data It is compared with the data being reserved in the main control module, judges whether the commodity are the merchandise classification leased;Described time Closing in switching motor connects grid cabin controller, if giving back the merchandise classification that commodity are leases, automatically turns on recovery capsule Recovery port, so that commodity to be given back is automatically fallen into recovery capsule, then recovery port is automatically closed.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: the spring goods channel Control module includes spring goods channel master control, the first power supply group, spring goods channel motor and spring goods channel;The spring goods channel master control is logical Letter connects the main control module, and the spring goods channel communications connect the spring goods channel master control, the spring goods channel master control Power end connection output voltage be 24V the first power supply group.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: the Payment Unit Including two dimensional code barcode scanning gun and/or POS machine, wherein the two dimensional code barcode scanning gun and the POS machine communicate to connect the master respectively Control module, the third power supply that the power end connection output voltage of the POS machine is 5V.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: state operating unit packet Touch display screen is included, commodity radio frequency identification module is given back, gives back bar code rifle, microphone and sound equipment, the touch display screen, Microphone and sound equipment communicate to connect the main control module respectively;Wherein, described to give back commodity radio frequency identification module communication connection institute Grid cabin controller is stated, inputs the number to return merchandise on a display screen for providing reading commodity RFID tag; Wherein, the bar code barcode scanning gun connects the main control module, for provide read bar code ID input on a display screen to The number of return merchandise.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: the main control module Communicate to connect 4G network.
Another object of the present invention is to provide a kind of control methods of multifunctional intellectual cabinet.
A kind of control method of the multifunctional intellectual cabinet using above-mentioned control system, including the following steps:
S1 receives the solicited message that touch display screen exports in operating unit, according to solicited message on intelligent cabinet Selection lease, purchase, picking and one of function in giving back;
S2 send information to what main control module selection needed to give back by the operating unit if selection is to give back Commodity, and the goods number for needing to give back is read in by the operating unit;
S21 sends goods number to main control module, if main control module judges that the commodity pass through grid by operating unit Cabin is given back, then the main control module transfers information to grid cabin control module, opens the sub- cabin in space that can give back commodity, The commodity are placed in the sub- cabin in the space, close hatch door, and grid cabin control module detects whether given back commodity are lease Commodity;
S22 sends goods number to the goods number of main control module, if main control module judges the quotient by operating unit Product are given back by recovery capsule, then the main control module transfers information to recovery capsule control module, the detection of recovery capsule photography assembly Whether the commodity given back are rented goods;
S3 send information to the commodity that main control module needs to lease by the operating unit if selection is lease, The pricing information of the rented goods is sent to Payment Unit by the main control module, described after the operation for completing Payment Unit Payment Unit feedback information gives the main control module, and the main control module sends information to grid cabin control module or described Spring goods channel control module, user take rented goods away from open grid cabin or spring goods channel access section;
S4 send information to what main control module selection needed to buy by the operating unit if selection is purchase Commodity, the pricing information of the purchase commodity is sent to Payment Unit by the main control module, after the operation for completing Payment Unit, The Payment Unit feedback information give the main control module, the main control module send information to grid cabin control module or The spring goods channel control module, user take purchase commodity away from open grid cabin or spring goods channel access section;
S5 is inputted existing picking code by operating unit, the operating unit is output to if selection is picking In the main control module, the main control module finds the position of corresponding goods, sends information to the grid cabin control mould Block or the spring goods channel control module, user take commodity away from open grid cabin or spring goods channel access section.
A kind of preferred embodiment of control system as multifunctional intellectual cabinet of the present invention, in which: in the S3 lease, After selection lease, the main control module output judges whether the commodity need to predefine lease according to the commodity of selected lease Time;
If desired S31 predefines lease time, then the main control module feeds back this information to the operating unit, institute It states operating unit and chooses lease time and feed back to the main control module, whether the main control module feedback needs that lease is selected to cover The information of meal is to the operating unit;
If desired S311 leases set meal, then the postprandial feedback of the operating unit selection lease set arrives main control module, the master It controls module and payment information is transported to Payment Unit;
S312, if not needing lease set meal, payment information is transported to Payment Unit by the main control module;
S32, if not needing to predefine lease time, payment information is transported to payment order by the main control module feedback Member.
Beneficial effects of the present invention:
(1) it realizes and takes, buys, renting, also integrally, many-sided, multielement the experience to client, and very big side is brought to businessman Just;
(2) automatic detection can be realized, and detection is divided into two procedures, ensure that the true and false for giving back commodity when giving back;
(3) client can be allowed all to recognize product price, performance description even video by screen interaction to every kind of commodity Demonstration, that completes salesman introduces work;
(4) the online lower new retail cabinet body that can touch the service in 24 hours that consumer leases or buys is realized
Detailed description of the invention
In order to illustrate the technical solution of the embodiments of the present invention more clearly, required use in being described below to embodiment Attached drawing be briefly described, it should be apparent that, drawings in the following description are only some embodiments of the invention, for this For the those of ordinary skill of field, without any creative labor, it can also be obtained according to these attached drawings other Attached drawing.Wherein:
Fig. 1 is overall structure frame diagram in one embodiment of the control system of multifunctional intellectual cabinet of the present invention;
Fig. 2 is the overall structure of control unit described in one embodiment in the control system of multifunctional intellectual cabinet of the present invention Frame diagram;
Fig. 3 is overall structure details frame diagram in one embodiment in the control system of multifunctional intellectual cabinet of the present invention.
Specific embodiment
In order to make the foregoing objectives, features and advantages of the present invention clearer and more comprehensible, right with reference to the accompanying drawings of the specification A specific embodiment of the invention is described in detail.
In the following description, numerous specific details are set forth in order to facilitate a full understanding of the present invention, but the present invention can be with Implemented using other than the one described here other way, those skilled in the art can be without prejudice to intension of the present invention In the case of do similar popularization, therefore the present invention is not limited by the specific embodiments disclosed below.
Secondly, " one embodiment " or " embodiment " referred to herein, which refers to, may be included at least one realization side of the invention A particular feature, structure, or characteristic in formula." in one embodiment " that different places occur in the present specification not refers both to The same embodiment, nor the individual or selective embodiment mutually exclusive with other embodiments.
Embodiment 1
Referring to Fig.1~Fig. 3 includes rear end in the system the present invention provides a kind of control system of multifunctional intellectual cabinet Administrative center and front-end control center, the rear end administrative center are communicated to connect in the front-end control by back-end server The heart.
Specifically, function in the present embodiment includes renting, buy, take and going back four functions.Pericardium in the front-end control Control unit, monitoring unit, Payment Unit and operating unit are included, described control unit includes main control module, grid cabin control mould Block, recovery capsule control module and spring goods channel control module, wherein the main control module communicates to connect the grid cabin control respectively Molding block, the recovery capsule control module, the spring goods channel control module, the monitoring unit, the Payment Unit and institute State operating unit.
Wherein, grid cabin control module communicates to connect the main control module by converter comprising the control of grid cabin Device, grid cabin electromagnetic lock, current detecting unit, charging assembly and grid cabin radio frequency identification (RFID read head) processed.The grid cabin Electromagnetic lock, the current detecting unit, the charging assembly and grid cabin radio frequency identification (RFID read head) pass through electricity respectively Magnetic padlock communication connection, usb communication connection, Wiegand protocol communicate to connect grid cabin controller.The current detecting unit, institute It states charging assembly and the cubby radio frequency identification communicates to connect commodity in grid cabin respectively, the current detecting unit and described Charging assembly group is integral.Grid cabin radio frequency identification module reads the RFID label tag of commodity in grid cabin, for determining lattice Sub- cabin stays in the commodity unique number in hatch door after closing.
Current detecting unit communicates to connect commodity in the grid cabin, for in grid cabin to rented goods automatic charging And the charging for recording the main charging current feature of the commodity, and generating commodity in the grid cabin in lease is returned Electric current reports the main control module, and the main control module carries out reported data mainly with data in the main control module are reserved in Characteristic Contrast helps judge whether commodity meet the merchandise classification leased away in the grid cabin.
It should be noted that grid cabin can store the general goods sold or hired out;When grid cabin is hired out for storing Commodity, it is desirable to be able to detect whether the commodity given back are commodity that certain is hired out away;When hiring out commodity is electronic product, need It is supplied to the function of commodity charging, to keep commodity there are enough electricity before taxi.
Generally storing in the grid cabin of the intelligent cabinet is electronic product, is to hire out commodity with an electronic product now For, it illustrates.If an electronic product is arranged into some grid cabin now, by electronic product and grid cabin (in the present embodiment, current detecting unit, charging assembly after the connecting line of interior current detecting unit, charging assembly is connected It is bundled into an entirety), current detecting unit starts to charge to electronic product, and is filled by grid cabin controller report For the state of electricity to main control module, main control module carries out electric current charging feature record, and carries out certain charge protection, turn-off current Long-time charge-up damage electric device battery was prevented, and was charged to non-leased-out equipment regular replenishment for a long time.When hiring out commodity, Master control notifies controller control electromagnetic lock in grid cabin to open, and then grid hatch door is opened, and lessee takes commodity away.If electronic product goes out A grid cabin is returned to after rent, main control module notifies controller control electromagnetic lock in grid cabin to open an empty cabin;Lessee will After the electronic product is connect with charging cable, lessee closes grid cabin, and the closed state of electromagnetic lock passes through grid cabin controller report To master control;Because main control module passes through grid cabin controller, charging assembly and current detecting unit in commodity return process Current detecting is carried out to electronic product, compares electronic product generates in grid cabin electric current charging feature and be reserved in the master control Mould data in block, thus judge the electronic product whether be before the classification of electronic product leased away.
In order to guarantee the accuracy of judging result, also judged by grid cabin radio frequency identification in grid cabin.Radio frequency The one kind for identifying (RFID) automatic identification technology carries out non-contact bidirectional data communication by wireless radio frequency mode, using wireless Radio frequency method is written and read record media (electronic tag or radio-frequency card), to reach the mesh of identification target and data exchange 's.Its working principle is that: after label enters reader, the radiofrequency signal that reader issues is received, is obtained by induced current Energy send out product information stored in the chip (Passive Tag, passive label or passive tag), or by label The signal (Active Tag, active label or active tag) of a certain frequency of active transmission, after reader reads information and decodes, It send to Central Information System and carries out related data processing.
In the present invention, cubby radio frequency identification uses passive RFID, and electronic tag is by receiving radio-frequency identification reader The microwave signal that transmission comes, and energy is obtained believed to complete this to itself of short duration power supply by electromagnetic induction coil Breath exchange.Because eliminating power supply system, it is even more small that the volume of passive RFID product can achieve centimetres, and Self structure is simple, at low cost, and failure rate is low, and service life is longer.
Therefore, when judging, there are two kinds of modes that complement each other: first, current detecting, exclude malice by RFID label tag from The deceptive practices (only give back label or be attached on other electronic product and given back) removed on lease electronic product;Second, lattice Sub- cabin radio frequency identification carries out device numbering information exchange;To be confirmed whether it is the product leased away.
The present invention towards be that multiple types commodity coexist in an intelligent cabinet, while to take into account the various quotient given back of detection Whether product are the commodity leased away.
It should be noted that giving back for electronic product, main control module can select preferentially to give back in vacant grid freight space, When main control module control electromagnetic lock opens hatch door, touch display screen and sound equipment can prompt to inform that user needs to provide lease Charging cable (three kinds of interfaces: TYPEC, Android, apple) is connected with charging female interface in freight space, so that commodity connection power supply fills Electricity.User can be reminded to be placed into commodity on the equipment supporter with radio frequency identification read head according to screen instruction simultaneously, and reminded Client shuts hatch door.
It should be noted that the electronic goods given back needs to meet minimum charging duration and charging reaches certain current characteristic New user could be leased to again afterwards.As commodity are used for a long time, system charges to the aging bring electric current of electronic goods Changing features will do it corresponding record amendment.
Wherein, the recovery capsule control module includes photography assembly and recovery port switching motor;The photography assembly communication Connect the main control module, main control module is by the photography assembly to the resemblance of the commodity in recovery port area to be detected and pre- The data stayed in the main control module compare, and judge whether the commodity to be recycled are the merchandise classification leased away, It takes pictures and leaves evidence when also returning dispute for generation.Told recovery port switching motor connects grid cabin controller, In Return process final step automatically turns on the recovery port of recovery capsule, so that commodity to be given back is automatically fallen into recovery capsule, immediately after again Recovery port is automatically closed.
It should be noted that being usually to be used to return the non-electronic product of lease or work as lattice in the recovery capsule of this intelligent cabinet The electronic product of lease is returned when sub- cabin is without empty cabin.It the product whether can not be rent by current detecting in recovery capsule It rents commodity.It now by taking toy car as an example, illustrates, other non-electronic products or electronic product are also of the invention In protection scope.If toy car is put into the recovery port area to be detected of recovery capsule, the main control module passes through photography assembly pair The still image identification that is placed into the toy car in recovery port area to be detected and the data that are reserved in the main control module into Row comparison judges whether recovery port area's commodity to be detected are the commodity leased.
Preferably, above-mentioned photography assembly is using camera.
Wherein, the operating unit include touch display screen, give back commodity radio frequency identification module, give back bar code rifle, Microphone and sound equipment, the touch display screen, microphone and sound equipment communicate to connect the main control module respectively.It is described to give back commodity Radio frequency identification module communicates to connect grid cabin controller, inputs on a display screen for providing reading commodity RFID label tag Number to return merchandise;The bar code barcode scanning gun connects the main control module, reads bar code ID showing for providing Number of the input to return merchandise in display screen.
When operation, the function in intelligent cabinet is selected by touch display screen, starts to continue to operate according to the function of selection, In In touch display screen operation, in order to enable user can know that oneself option avoids choosing wrong, by sound equipment by the function of operation and The operation carried out is needed to broadcast.
Preferably, input pattern of the microphone as operating unit can also be used, so that the system of the intelligent cabinet is applicable in In wider array of crowd.For example, thing has been taken to be inconvenient to people operated etc. on hand.
It should be noted that touch display screen and sound equipment can prompt to inform that user needs in touch screen during giving back The number of curtain input rented goods, or rented goods are read with the bar code for giving back bar code rifle alignment leased equipment on cabinet body Number, or rented goods are given back to the number that commodity radio frequency identification module reads rented goods on cabinet body;It is obtaining After the number of rented goods, touch display screen and sound equipment can prompt to inform that user gives back rented goods in recovery capsule or sky Grid cabin;If being returned to recovery capsule, touch display screen and sound equipment can prompt for commodity to be placed on recovery port commodity area to be detected;In master After control module is completed by the photography assembly to the inspection of commodity and record, touch display screen and sound equipment can prompt client to confirm The commodity are returned, after client's confirmation, recovery port switching motor opens recovery port, and commodity fall into recovery capsule.
Therefore, judge to be returned to recovery capsule by commodity that there are two kinds of complimentary fashions: first, image comparison detects;Second, input Or read goods number;It is confirmed whether it is the product leased away jointly.If only by input or read goods number if It is not avoided that malice replacement rented goods are given back.
Wherein, the spring goods channel control module includes spring goods channel master control, the first power supply group, spring goods channel motor and bullet Spring cargo path.The spring goods channel Master Communications connect the main control module, and the spring goods channel communications connect the spring Cargo path main control module, the first power supply group that the power end connection output voltage of the spring goods channel master control is 24V.
Wherein, the Payment Unit includes two dimensional code barcode scanning gun and/or POS machine, the two dimensional code barcode scanning gun and the POS Machine communicates to connect the main control module, the third power supply group that the power end connection output voltage of the POS machine is 5V respectively.
Wherein, the monitoring unit includes second source group, monitoring camera, and second source group communicates to connect monitoring camera Head, the content uploading that monitoring camera is taken by WIFI or cable to main control module.Multifunctional intellectual cabinet is using branch Image in the monitoring range that transaction front and back occurs is carried out the preservation of a period of time by the monitoring camera for holding dynamic monitoring record, To record possible malice bad behavior.
Preferably, the main control module communicates to connect 4G network, the information in main control module is uploaded into back-end server; Main control module is needing to obtain information, such as commodity price, commodity picture, product features information, commodity code information, inventory's letter Whens breath, order information, freight space state etc., it can be obtained from back-end server.
Preferably, the rear end administrative center of the multifunctional intellectual cabinet in the present invention includes intelligent cabinet parameter configuration, commercial pipes Reason, order management, statistical report form, stock control and cabinet condition managing etc..
Preferably, the multifunctional intellectual cabinet in the present invention further includes customer service center, the connection of customer service center to center communications Back-end server comprising AI collects feedback from main boot, remote handle guidance and problem.When client encounter it is various rent, buy, It takes, go back Related product or service problem, the intelligent cabinet in the present invention all provides a prompt access in all interactive interfaces, can So that client quickly accesses the self-service customer service of artificial intelligence: according to the operation pages where client, quick, intelligent guidance client choosing The modes such as common problem, and text, voice, video display by prestoring are selected quickly to answer.When client passes through artificial intelligence When self-service customer service can not still obtain quick answer, remind whether client uses remote speech or video customer service to help;Such as Fruit client receives remote speech customer service, then pops up voice dialogue wicket in the position for not influencing operation on screen, cabinet body and remote Voip network phone is established between journey customer service computer, client is conversed by microphone, sound equipment and customer service on cabinet body, worked as simultaneously The operation interface of preceding client will be synchronous in face of the customer service of backstage, and client and customer service can effectively complete information exchange quickly;Such as Fruit client receives long-distance video customer service, then pops up video conversation wicket on screen, establish between cabinet body and long-range customer service computer Real-time video call, while the cabinet body operation interface of existing customer synchronous will operate support window in customer service.
The present invention also provides a kind of control method of multifunctional intellectual cabinet, the control method is based on above-mentioned multi-functional intelligence The control system of energy cabinet, operating procedure include:
S1 receives the solicited message that touch display screen exports in operating unit, according to solicited message on intelligent cabinet Selection lease, purchase, picking and one of function in giving back;
S2 send information to main control module selection by the operating unit and needs to give back if selection is to give back, and The goods number for needing to give back is read in by the operating unit;
S21, if being judged that the commodity should be by grid cabin by the goods number that operating unit is sent to main control module It gives back, then the main control module transfers information to grid cabin control module, the empty cabin that can give back commodity is opened, in commodity It is given back after requirement is placed on sky cabin and closes hatch door according to operation, grid cabin control module detects whether given back commodity are rent It rents commodity;
S22, if being judged that the commodity should pass through recovery capsule by the goods number that operating unit is sent to main control module It gives back, then the main control module transfers information to recovery capsule control module, gives back requirement according to operation in commodity and is placed on back Behind closing in commodity area to be detected, recovery capsule control module detects whether given back commodity are rented goods;
S3 send information to the commodity that main control module needs to lease by the operating unit if selection is lease, The pricing information of the rented goods is sent to Payment Unit by the main control module, described after the operation for completing Payment Unit Payment Unit feedback information gives the main control module, and the main control module sends information to grid cabin control module or described Spring goods channel control module, user take rented goods away from open grid cabin or spring goods channel access section;
S4 send information to the commodity that main control module needs to buy by the operating unit if selection is purchase, The pricing information of the purchase commodity is sent to Payment Unit by the main control module, described after the operation for completing Payment Unit Payment Unit feedback information gives the main control module, and the main control module sends information to grid cabin control module or described Spring goods channel control module, user take purchase commodity away from open grid cabin or spring goods channel access section;
S5 is inputted existing picking code by operating unit, the operating unit is output to if selection is picking In the main control module, the main control module finds the position of corresponding goods, sends information to the grid cabin control mould Block or the spring goods channel control module, user take commodity away from open grid cabin or spring goods channel access section.
Wherein, it should be noted that in above-mentioned S3 lease, after selection lease, the main control module is according to selected lease Commodity judge the commodity whether need predefine lease time;
If desired S31 predefines lease time, then the main control module feeds back this information to the operating unit, institute It states operating unit and chooses lease time and feed back to the main control module, the main control module feeds back whether the commodity need to select The information of set meal is leased to the operating unit;
If desired S311 leases set meal, then the postprandial feedback of the operating unit selection lease set arrives main control module, the master It controls module and payment information is transported to Payment Unit;
S312, if not needing lease set meal, payment information is transported to Payment Unit by the main control module;
S32, if not needing to predefine lease time, payment information is transported to payment order by the main control module feedback Member.
Now illustrated with an example:
User selects lease, purchase, picking and one of function in giving back on intelligent cabinet, this four functions difference It is:
The lease, the commodity and payment that selection needs to lease, and taken from grid cabin or spring goods channel access section Out;
The purchase, the commodity and payment that selection needs to buy, and taken from grid cabin or spring goods channel access section Out;
The picking is extracted commodity according to picking code, and is taken out from grid cabin or spring goods channel access section;
Described to give back, in the sub- cabin in the space that the commodity given back are placed in the intelligent cabinet or the recovery port of recovery capsule is to be detected Whether area, the commodity given back by grid cabin control module or the judgement of recovery capsule control module are the equipment lent.
If selection is to give back, the operating procedure given back are as follows:
S1, selection need to give back commodity;
S2 shows commodity to be gone back after inputting relevant information;
S3 prompts where to give back commodity placement;
S31 opens grid cabin, places the electronic goods given back, and be plugged and fill if prompt is given back in empty grid cabin Electric wire, main control module carry out identifying that the electronic goods is by the current detecting and cubby radio frequency identification of current detecting unit The no equipment for lending;
S32, if prompt is returned in recovery capsule, further commodity are placed on recovery port commodity area to be detected by prompt, main Module is controlled by image recognition and previous action the unit input of photography assembly or reads whether goods number identifies the commodity For the equipment of lending.
S4, master control judgement give back whether commodity are particular commodities;
S41, if selection is to continue S5;
The step of if you select No S42 then continues to give back, repeat S3;
S5 prompts client to choose whether rent and resells if the commodity that S3 detection is given back are the equipment of lending;
If you select No S51 then completes to give back;
S52, if selection is that more new order simultaneously generates new payment code, picking after payment;
S6 calculates actual cost, and the rent to predetermined lease time for the lease of non-predetermined determining lease time Whether calculating of renting has additional overdue expense, deducts the fee from cash pledge or corresponding account number, completes to give back.
It should be noted that the meaning of " rent is resell " here is: because some commodity user did not use, at this time may be used It is experienced in a manner of through lease, if the situation that experience effect is relatively good, when consumer wants to buy the commodity, the multi-functional intelligence Energy cabinet provides correlation function.It can be selected " rent is resell " when giving back commodity, the payment code generated at this time is divided into two kinds, and one Kind selects to take one again newly, then original cost is paid the bill;One is to select just to buy this used now, if buying currently in use This commodity can give a discount to user according to the allowance for depreciation of commodity.
The step of if selection is to lease, lease are as follows:
S1 selects commodity according to items list;
S2, system determine the need for predefining lease time, i.e. rental period according to the commodity of selection;
If desired S21 predefines lease time, then prompt selection lease time, and system determines the need for user again Selection lease set meal;
S211, if desired selection lease set meal, then select lease set is postprandial to generate payment code;
S212 directly generates payment code if not needing lease set meal.
S22 directly generates payment code if not needing to predefine lease time.
S3 generates payment code according to the user's choice;
S4, user select the means of payment, and payment is completed, and user's picking terminates lease.
Preferably, in the present invention, the lease of intelligent cabinet can be converted with purchase.System carrys out during pickup order The recommendation of other new dependent merchandises is carried out on the screen;Some time sends short messages to client during after lease, is rented It ships and resell on another market the recommendation sold;The sale for carrying out commodity again when rented goods are given back is recommended.If client receives recommendation, or passes through Actively selection is rented and is resell for the usage experience of lease, and system can be automatically performed corresponding lease and sale price difference payment, allows client Get the completely new merchandising with packaging.
The step of if selection is to buy, purchase are as follows:
S1 selects commodity according to items list;
S2 is selected according to user, generates payment code;
S3, user select the means of payment, and payment is completed, and user's picking terminates purchase.
The step of if selection is picking, picking are as follows:
S1 inputs picking code, shows list to be taken;
S2, selection need to take commodity, and confirm picking;
S3, user take commodity away, terminate picking.
It should be noted that being cooperated using the means of payment used in the present invention with bank, non-originating traveller makes When with multifunctional intellectual cabinet, the bank card that its country in which it is located can be used is paid.
It should be noted that the above examples are only used to illustrate the technical scheme of the present invention and are not limiting, although referring to preferable Embodiment describes the invention in detail, those skilled in the art should understand that, it can be to technology of the invention Scheme is modified or replaced equivalently, and without departing from the spirit and scope of the technical solution of the present invention, should all be covered in this hair In bright scope of the claims.

Claims (9)

1. a kind of control system of multifunctional intellectual cabinet, it is characterised in that: including rear end administrative center and front-end control center, In, the rear end administrative center communicates to connect the front-end control center by back-end server;
The front-end control center includes control unit, monitoring unit, Payment Unit and operating unit, and described control unit includes Main control module, grid cabin control module, recovery capsule control module and spring goods channel control module, wherein the main control module point Grid cabin control module, the recovery capsule control module, the spring goods channel control module, the monitoring are not communicated to connect Unit, the Payment Unit and the operating unit.
2. the control system of multifunctional intellectual cabinet according to claim 1, it is characterised in that: grid cabin control module Communicate to connect the main control module by converter comprising grid cabin controller, grid cabin electromagnetic lock, current detecting unit, Charging assembly and grid cabin radio frequency identification;
Grid cabin electromagnetic lock, the current detecting unit, the charging assembly and grid cabin radio frequency identification are led to respectively Cross electromagnetic lock communication connection, usb communication connection, Wiegand protocol communication connection grid cabin controller;
The current detecting unit, the charging assembly and the cubby radio frequency identification communicate to connect the inside trade of grid cabin respectively Product, the current detecting unit and the charging assembly group are integral;
The charging current that commodity in the grid cabin generate is reported the master in lease is returned by the current detecting unit Module is controlled, the main control module compares reported data with data in the main control module are reserved in, and help judges described Whether commodity meet the merchandise classification leased away in grid cabin.
3. the control system of multifunctional intellectual cabinet according to claim 2, it is characterised in that: the recovery capsule control module Including photography assembly and recovery port switching motor;
The photography assembly communicates to connect the main control module, and the photography assembly is treated into recovery port and gives back the outer of commodity Shape feature reports the main control module, and the main control module carries out reported data and the data being reserved in the main control module Comparison judges whether the commodity are the merchandise classification leased;
The recovery port switching motor connects grid cabin controller, if giving back the merchandise classification that commodity are leases, automatically The recovery port for opening recovery capsule, makes commodity to be given back automatically fall into recovery capsule, then recovery port is automatically closed.
4. the control system of any multifunctional intellectual cabinet according to claim 1~3, it is characterised in that: the spring goods Road control module includes spring goods channel master control, the first power supply group, spring goods channel motor and spring goods channel;
The spring goods channel Master Communications connect the main control module, and the spring goods channel communications connect the spring goods channel Master control, the first power supply group that the power end connection output voltage of the spring goods channel master control is 24V.
5. the control system of multifunctional intellectual cabinet according to claim 4, it is characterised in that: the Payment Unit includes two Tie up code barcode scanning gun and/or POS machine, wherein the two dimensional code barcode scanning gun and the POS machine communicate to connect the master control mould respectively Block, the third power supply that the power end connection output voltage of the POS machine is 5V.
6. the control system of multifunctional intellectual cabinet according to claim 5, it is characterised in that: the operating unit includes touching Display screen is touched, commodity radio frequency identification module is given back, gives back bar code rifle, microphone and sound equipment, the touch display screen, Mike Wind and sound equipment communicate to connect the main control module respectively;
Wherein, described to give back commodity radio frequency identification module communication connection grid cabin controller, it is penetrated for providing reading commodity Frequency identification tag inputs the number to return merchandise on a display screen;
Wherein, the bar code barcode scanning gun connects the main control module, comes for offer reading bar code ID defeated on a display screen Enter the number to return merchandise.
7. the according to claim 1, control system of any multifunctional intellectual cabinet in 2,3,5 or 6, it is characterised in that: described Main control module communicates to connect 4G network.
8. a kind of control method using the multifunctional intellectual cabinet of control system in claim 1, it is characterised in that:
S1 receives the solicited message that touch display screen exports in operating unit, is selected on intelligent cabinet according to solicited message Lease, purchase, picking and one of function in giving back;
S2 send information to main control module selection by the operating unit and needs to give back if selection is to give back;
S21 sends goods number to main control module, if main control module judges that the commodity are returned by grid cabin by operating unit Also, then the main control module transfers information to grid cabin control module, opens the sub- cabin in space that can give back commodity, described Commodity are placed in the sub- cabin in the space, close hatch door, and grid cabin control module detects whether given back commodity are rented goods;
S22 sends goods number to main control module, if main control module judges that the commodity are returned by recovery capsule by operating unit Also, then the main control module transfers information to recovery capsule control module, and recovery capsule photography assembly, which detects given back commodity, is No is rented goods;
S3 send information to the commodity that main control module needs to lease by the operating unit if selection is lease, described The pricing information of the rented goods is sent to Payment Unit by main control module, after the operation for completing Payment Unit, the payment Unit feedback information gives the main control module, and the main control module sends information to grid cabin control module or the spring Cargo path control module, user take rented goods away from open grid cabin or spring goods channel access section;
S4 send information to the commodity that main control module needs to buy by the operating unit if selection is purchase, described The pricing information of the purchase commodity is sent to Payment Unit by main control module, after the operation for completing Payment Unit, the payment Unit feedback information gives the main control module, and the main control module sends information to grid cabin control module or the spring Cargo path control module, user take purchase commodity away from open grid cabin or spring goods channel access section;
S5 is inputted existing picking code by operating unit, the operating unit is output to described if selection is picking In main control module, the main control module finds the position of corresponding goods, send information to grid cabin control module or The spring goods channel control module, user take commodity away from open grid cabin or spring goods channel access section.
9. the control method of multifunctional intellectual cabinet according to claim 8, it is characterised in that: in the S3 lease, selection After lease, the main control module judges whether the commodity need to predefine lease time according to the commodity of selected lease;
If desired S31 predefines lease time, then the main control module feeds back this information to the operating unit, the behaviour Make the good lease time of Unit selection and feed back to the main control module, the main control module feeds back whether the commodity need to select to lease The information of set meal is to the operating unit;
If desired S311 leases set meal, then the postprandial feedback of the operating unit selection lease set arrives main control module, the master control mould Payment information is transported to Payment Unit by block;
S312, if not needing lease set meal, payment information is transported to Payment Unit by the main control module;
S32, if not needing to predefine lease time, payment information is transported to Payment Unit by the main control module.
CN201910809650.3A 2019-08-29 2019-08-29 A kind of control system and method for multifunctional intellectual cabinet Pending CN110517413A (en)

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