CN110472985A - Unmanned convenience store's return of goods method, apparatus and computer equipment - Google Patents
Unmanned convenience store's return of goods method, apparatus and computer equipment Download PDFInfo
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- CN110472985A CN110472985A CN201910727583.0A CN201910727583A CN110472985A CN 110472985 A CN110472985 A CN 110472985A CN 201910727583 A CN201910727583 A CN 201910727583A CN 110472985 A CN110472985 A CN 110472985A
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
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Abstract
The embodiment of the present application discloses unmanned convenience store's return of goods method, apparatus and computer equipment.Technical solution provided by the embodiments of the present application, in the merchandise return that user needs to choose, return of goods operation can be carried out to commodity at the return of goods end that convenience store exit is arranged, according to the article recognition result and weight detecting result to commodity, determine the quantity of the return of goods of the type of merchandise of return of goods commodity, and it is shown in user terminal, after user's confirmation, server-side is updated according to shopping list of the return of goods merchandise news to user, and notify return of goods end returns goods to operate to complete and recycle to return of goods commodity, it does not need user and walks back that return of goods commodity are put back to original position at shelf, optimize shopping process, promote user experience.
Description
Technical field
The invention relates to field of computer technology more particularly to unmanned convenience store's return of goods method, apparatus and calculating
Machine equipment.
Background technique
This part intends to provides background or context for the presently filed embodiment stated in claims.Herein
Description recognizes it is the prior art not because not being included in this section.
With the development of science and technology, unmanned convenience store comes into being.It is complete in shopping process that unmanned convenience store is often referred to user
The purchase of article can be completed in the participation of Cheng Wuxu attendant.After user enters unmanned convenience store, the autonomous choosing of article is carried out
Purchase, article can voluntarily carry out the clearing of article after selecting.
In current unmanned convenience store, need to return to picking point when user needs to return goods before clearing, it is troublesome in poeration.
Summary of the invention
The embodiment of the present application provides unmanned convenience store's return of goods method, apparatus and computer equipment, to facilitate the return of goods of user
Operation optimizes user experience.
In a first aspect, the embodiment of the present application provides unmanned convenience store's return of goods method, comprising:
The response of return of goods end, which is returned goods, to be operated, and carries out article identification and weight detecting to return of goods commodity, and generates article identification letter
Breath and weight detecting information；
Server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the merchandise news that will return goods
It is sent to user terminal；
User terminal receives return of goods merchandise news, and return of goods merchandise news is shown in shopping list with the first display mode；
Server-side response confirmation operation, is updated according to shopping list of the return of goods merchandise news to user, and notifies to move back
It returns goods to operate and complete in goods end.
Further, the return of goods end response, which is returned goods, operates, and carries out article identification and weight detecting to return of goods commodity, and raw
At article identification information and weight detecting information, comprising:
The response of return of goods end, which is returned goods, to be operated, and Articles detecting instruction is issued；
Response Articles detecting instruction in return of goods end shoots return of goods commodity, and generates article identification information；
Response Articles detecting instruction in return of goods end weighs to return of goods commodity, and generates weight detecting information.
Further, the server-side determines return of goods merchandise news according to article identification information and weight detecting information, and
Return of goods merchandise news is sent to user terminal, comprising:
Server-side obtains the characteristic information of return of goods commodity according to article identification information；
Server-side matches the characteristic information for commodity of returning goods with the product features information in Item Information library, and according to
Matching result determines the type of merchandise of return of goods commodity；
Server-side obtains the weight information of return of goods commodity according to the type of merchandise of return of goods commodity；
The quantity that weight detecting information is compared to determine return of goods commodity by server-side with weight information；
Server-side determines return of goods merchandise news according to the type of merchandise and quantity of return of goods commodity；
Return of goods merchandise news is sent to user terminal by server-side.
Further, the user terminal receives return of goods merchandise news, and is shown in shopping list with the first display mode
Before return of goods merchandise news, comprising:
Server-side chooses commodity in response to the shopping operation determination of user；
User terminal in a second display mode the display in shopping list display interface choose commodity choose merchandise news；
The user terminal receives return of goods merchandise news, and shows that return of goods commodity are believed in shopping list with the first display mode
Breath, comprising:
User terminal receives return of goods merchandise news；
User terminal chooses commodity to be revised as return of goods commodity according to return of goods merchandise news by corresponding in shopping list；
User terminal shows return of goods merchandise news with the first display mode in shopping list display interface.
Further, the user terminal shows that return of goods commodity are believed with the first display mode in shopping list display interface
Breath, comprising:
User terminal shows return of goods merchandise news with the first display mode in shopping list display interface, and in shopping list
Cargo price, return of goods cargo price, shopping cart total price and return of goods commodity total price are chosen in display in display interface.
Further, the server-side response confirmation operation is carried out according to shopping list of the return of goods merchandise news to user
It updates, and notifies return of goods end returns goods to operate to complete, comprising:
User terminal shows the ACK button for triggering confirmation operation in shopping list display interface；
User terminal sends confirmation instruction when ACK button is triggered, to server-side；
Server-side response confirmation instruction, is updated according to shopping list of the return of goods merchandise news to user, and notifies to move back
It returns goods to operate and complete in goods end.
Further, the return of goods end response, which is returned goods, operates, and carries out article identification and weight detecting to return of goods commodity, and raw
Before article identification information and weight detecting information, further includes:
Server-side obtains the video information for the multi-path camera being arranged in convenience store, is identified according to the video information
User, and user is tracked to obtain the pursuit path of user；
The server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the commodity that will return goods
Information is sent to user terminal, comprising:
The user that server-side is operated according to the position at return of goods end and the pursuit path orientation triggering return of goods；
Server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the merchandise news that will return goods
It is sent to the corresponding user terminal of user of triggering return of goods operation.
Further, the return of goods end response, which is returned goods, operates, and carries out article identification and weight detecting to return of goods commodity, and raw
Include: at article identification information and weight detecting information
The response of return of goods end, which is returned goods, to be operated, and is carried out article identification and weight detecting to return of goods commodity, is generated article identification information
With weight detecting information, and the image information of user is obtained；
The server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the commodity that will return goods
Information is sent to user terminal, comprising:
Server-side matching registration user in registration user information database according to the image information of user, and according to matching result
The user of orientation triggering return of goods operation；
Server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the merchandise news that will return goods
It is sent to the corresponding user terminal of user of triggering return of goods operation.
In second aspect, the embodiment of the present application provides unmanned convenience store's return of goods device, including return of goods end, server-side and use
Family end, in which:
Return of goods end carries out article identification and weight detecting to return of goods commodity for responding operation of returning goods, and generates article knowledge
Other information and weight detecting information；
Server-side, for determining return of goods merchandise news according to article identification information and weight detecting information, by commodity of returning goods
Information is sent to user terminal；And operated for response confirmation, it is updated according to shopping list of the return of goods merchandise news to user,
And notify return of goods end returns goods to operate to complete；
User terminal shows return of goods commodity for receiving return of goods merchandise news, and with the first display mode in shopping list
Information.
In the third aspect, the embodiment of the present application provides a kind of computer equipment, including memory and one or more
Processor；
The memory, for storing one or more programs；
When one or more of programs are executed by one or more of processors, so that one or more of processing
Device realizes unmanned convenience store's return of goods method as described in relation to the first aspect.
In fourth aspect, the embodiment of the present application provides a kind of storage medium comprising computer executable instructions, described
Computer executable instructions by computer processor when being executed for executing the unmanned convenience store return of goods as described in relation to the first aspect
Method.
The embodiment of the present application, can be at the return of goods end of convenience store exit setting in the merchandise return that user needs to choose
Return of goods operation is carried out to commodity, according to the article recognition result and weight detecting to commodity as a result, determining the commodity of return of goods commodity
The quantity of the return of goods of type, and being shown in user terminal, after user's confirmation, server-side according to return of goods merchandise news to
The shopping list at family is updated, and notifies return of goods end returns goods to operate to complete and recycle to return of goods commodity, does not need user
It walks back and return of goods commodity is put back into original position at shelf, optimize shopping process, promote user experience.
Detailed description of the invention
Fig. 1 is the flow chart of unmanned convenience store's return of goods method provided by the embodiments of the present application；
Fig. 2 is the flow chart of the unmanned convenience store's return of goods method of another kind provided by the embodiments of the present application；
Fig. 3 is the flow chart of the unmanned convenience store's return of goods method of another kind provided by the embodiments of the present application；
Fig. 4 is the flow chart of the unmanned convenience store's return of goods method of another kind provided by the embodiments of the present application；
Fig. 5 is the structural schematic diagram of unmanned convenience store's return of goods device provided by the embodiments of the present application；
Fig. 6 is a kind of structural schematic diagram of computer equipment provided by the embodiments of the present application.
Specific embodiment
It is specifically real to the application with reference to the accompanying drawing in order to keep the purposes, technical schemes and advantages of the application clearer
Example is applied to be described in further detail.It is understood that specific embodiment described herein is used only for explaining the application,
Rather than the restriction to the application.It also should be noted that illustrating only for ease of description, in attached drawing related to the application
Part rather than full content.It should be mentioned that some exemplary realities before exemplary embodiment is discussed in greater detail
It applies example and is described as the processing or method described as flow chart.Although operations (or step) are described as sequence by flow chart
Processing, but many of these operations can be implemented concurrently, concomitantly or simultaneously.In addition, the sequence of operations
It can be rearranged.The processing can be terminated when its operations are completed, be not included in attached drawing it is also possible to have
Additional step.The processing can correspond to method, function, regulation, subroutine, subprogram etc..
Fig. 1 gives the flow chart of unmanned convenience store's return of goods method provided by the embodiments of the present application, and the embodiment of the present application can
For unmanned convenience store, which can be executed by unmanned convenience store's return of goods device, this is unmanned convenient
Shop return of goods device can be realized by way of hardware and/or software, and be integrated in computer equipment.
Illustratively, in the inlet inlet porting gate inhibition (such as gate) of unmanned convenience store, user can pass through entrance gate inhibition
It does shopping in into unmanned convenience store.Multiple shelf for being used to place commodity are provided in convenience store, user can be in shelf
Choosing for commodity is carried out in the commodity of upper displaying.
Further, it is provided with face identification device at entrance gate inhibition, which is obtained by photographic device
Picture before taking mouth gate inhibition, and recognition of face is carried out according to the picture of acquisition and obtains face characteristic.Obtaining entrance gate inhibition
After the face characteristic at place, the face characteristic that the will acquire matching registration user in registration user information database, and obtain and be matched to
The account information of user is registered, wherein account information record has registration user for settling accounts the payment information of payment, account letter
Breath is registered by user in user's registration and is recorded into registration user information database.It is understood that account information can
To be modified by corresponding user or administrative staff, and the content in account information can be stepped on again after user's registration
Note.
After the account information for obtaining user, shopping list is created for the user, and by the account of shopping list and the user
The binding of family information.Wherein shopping list is used to record the commodity and corresponding quantity that user is chosen in shopping, and in user
Statement of account can be generated according to the unit price and quantity of the commodity in shopping list when terminating shopping, and according to the account information of user
In payment information complete payment.
For the user terminal of the embodiment of the present application by taking the equipment of the addressable internet such as mobile phone, plate as an example, server-side is settable
It at unmanned convenience store or at back-stage management center, and is communicated with user terminal by internet, return of goods end is arranged at nobody
The front of convenience store outlet, and communicated by way of wiredly and/or wirelessly with server-side.
It is following to be described for executing unmanned convenience store's return of goods method by unmanned convenience store's return of goods device.With reference to Fig. 1,
Unmanned convenience store's return of goods method includes:
S101: the response of return of goods end, which is returned goods, to be operated, and carries out article identification and weight detecting to return of goods commodity, and generates article knowledge
Other information and weight detecting information.
Illustratively, return of goods end is set in the exit of unmanned convenience store, is provided on return of goods end for being placed in it
On the weighing device weighed of object and photographic device for being shot to the object being placed on weighing device.It can
Choosing, the display screen for showing return of goods merchandise news and corresponding number is additionally provided on return of goods end.
Step S101 is specifically included: the response of return of goods end, which is returned goods, to be operated, and Articles detecting instruction is issued；Return of goods end responds article inspection
It surveys instruction to shoot return of goods commodity, and generates article identification information；Return of goods end responds Articles detecting instruction to return of goods commodity
It weighs, and generates weight detecting information.
Operation of wherein returning goods can be triggered by the way that the return of goods button at return of goods end is arranged in, can also be by clicking on user terminal setting
Return of goods button generate return goods instruction and through server-side be sent to the return of goods end triggering.After operation is returned goods in triggering, return of goods end is generated
Articles detecting instructs and is sent to weighing device and photographic device.At this time the return of goods end response Articles detecting instruction to return of goods commodity into
Row shooting, and generate article identification information；Response Articles detecting instruction in return of goods end weighs to return of goods commodity, and generates weight
Detection information.Illustratively, if only having a user in convenience store, can directly determine triggering return of goods operation is the user, In
In other optional embodiments, the determination of the user of triggering return of goods operation can be by carrying out recognition of face to the user before return of goods end
Confirmation confirms the relative position situation for the user location that the position at return of goods end and human body tracking obtain.
S102: server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the quotient that will return goods
Product information is sent to user terminal.
Step S102 is specifically included:
S1021: server-side obtains the characteristic information of return of goods commodity according to article identification information.
Specifically, article identification information that shooting generates is sent to server-side by return of goods end, server-side is by the real-time of shooting
Image is compared with the background image of return of goods end return of goods commodity placement region, to obtain the range of return of goods commodity, and obtains model
The characteristic information of return of goods commodity in enclosing.
S1022: server-side matches the characteristic information for commodity of returning goods with the product features information in Item Information library,
And the type of merchandise of return of goods commodity is determined according to matching result.
Illustratively, server-side preserves the essential information of all types of commodity, pricing information, weight information, product features
The information such as information.After the characteristic information for obtaining return of goods commodity, server-side transfers all quotient in convenience store from Item Information library
The product features information of product, and the product features in the characteristic information for commodity of returning goods and Item Information library are compared one by one
Match, and after successful match, determines that the type of merchandise of return of goods commodity is consistent with the type of merchandise of commodity of coincideing is matched.Wherein article
Product features information in data bank is registered when commodity are put in storage, and the typing of product features information can be imported by the external world
Obtain, can also by scene influence acquire and generate, and storage when by product features information preservation in Item Information library.Into
One step, server-side also preserves the essential information of all types of commodity, wherein essential information include the type of merchandise, pricing information,
Weight information, and the essential information of same type of commodity is mutually bound with product features information.
S1023: server-side obtains the weight information of return of goods commodity according to the type of merchandise of return of goods commodity.
S1024: the quantity that weight detecting information is compared to determine return of goods commodity by server-side with weight information.
Specifically, transferring the weight of the return of goods commodity according to the type of merchandise after the type of merchandise for determining return of goods commodity
Information, and quantity weight detecting information being compared with weight information to determine return of goods commodity.For example, according to weight detecting
Information determines that the total weight of return of goods commodity is 50g, and corresponding weight information is in the type of merchandise determined according to matching result
The piece weight of the commodity is 25g, it is determined that the quantity of corresponding return of goods commodity is 2.
S1025: server-side determines return of goods merchandise news according to the type of merchandise and quantity of return of goods commodity.
S1026: return of goods merchandise news is sent to user terminal by server-side.
S103: user terminal receives return of goods merchandise news, and return of goods commodity are shown in shopping list with the first display mode
Information.
Specifically, user terminal shows shopping list in display interface, shopping list when operation is returned goods in triggering
Display interface include chosen commodity and corresponding quantity.After user terminal receives return of goods merchandise news, in display interface
The display mode of return of goods commodity in shopping list is become into the first display mode, wherein in the first display mode and shopping list
Commodity display mode it is distinct, the first display mode can be highlighted, overstriking is shown, adds strikethrough etc..
S104: server-side response confirmation operation is updated, and lead to according to shopping list of the return of goods merchandise news to user
Know that return of goods end returns goods to operate to complete.
Illustratively, confirmation operation can be triggered by user terminal, and server-side receives user terminal and grasps in response to confirmation
After making the confirmation issued instruction, return of goods commodity are deleted in shopping list, so that the shopping list to user is updated.If
The quantity of return of goods commodity is consistent with the quantity of corresponding goods on shopping list, then directly deletes corresponding goods from shopping list
It removes, if the quantity of return of goods commodity is less than the quantity of corresponding goods, the corresponding quantity of the commodity is subtracted in shopping list.
Further, server-side sends updated shopping list after completing to the update of the shopping list of user
To user terminal, user terminal shows updated shopping list, and user is facilitated to check.Meanwhile server-side is to the return of goods
End sends return of goods completion notice.Optionally, the transmission dress for return of goods commodity to be sent to containing box is provided on return of goods end
It sets, after completing to the identification of return of goods commodity, return of goods commodity can be placed on transmission device.It has returned goods receiving at return of goods end
After notice, starts transmission device, return of goods commodity are sent in containing box.
It is above-mentioned, it, can be at the return of goods end that convenience store exit is arranged to commodity in the merchandise return that user needs to choose
Return of goods operation is carried out, according to the article recognition result and weight detecting to commodity as a result, determining the type of merchandise of return of goods commodity
The quantity of the return of goods, and shown in user terminal, after user's confirmation, purchase of the server-side according to return of goods merchandise news to user
Object inventory is updated, and notifies return of goods end returns goods to operate to complete and recycle to return of goods commodity, is not needed user and is walked back goods
Return of goods commodity are put back into original position at frame, optimize shopping process, promote user experience.
On the basis of the above embodiments, Fig. 2 gives the unmanned convenience store of another kind provided by the embodiments of the present application and returns goods
The flow chart of method.Unmanned convenience store's return of goods method is the materialization to above-mentioned unmanned convenience store's return of goods method.With reference to Fig. 2,
Unmanned convenience store's return of goods method includes:
S201: server-side chooses commodity in response to the shopping operation determination of user.
S202: user terminal in a second display mode the display in shopping list display interface choose commodity choose commodity to believe
Breath.
Specifically, Weight detecting device is provided on shelf in convenience store, for detecting the weight of the cargo on shelf
Amount, output reflect the shelf weight information of the weight of the commodity on shelf, and are uploaded to server-side in real time.Weight detecting device can
To be the weight sensor being arranged on commodity on shelf pallet, the deformation quantity by detecting commodity pallet determines commodity thereon
Weight can detect the weight of commodity placed thereon using electronic scale as Weight detecting device.
Further, the essential information for the commodity that the Weight detecting device of different location is placed with corresponding position is mutually tied up
It is fixed.In general, a Weight detecting device corresponds to a kind of essential information of commodity, a kind of essential information of commodity can with it is multiple heavy
Amount detecting device binding.It is understood that Weight detecting device and the binding relationship of essential information can putting according to commodity
Position is specifically arranged.
The shelf weight information that server-side is exported according to Weight detecting device, to commodity on shelf weight change situation carry out with
Track, when the weight of commodity reduction on shelf has reached default variable quantity, it is believed that the commodity on shelf are grasped by the shopping of user
It chooses and is removed.When confirming that the commodity on shelf are removed, according to commodity bound in corresponding Weight detecting device
Commodity are chosen in essential information determination, and commodity are chosen in addition in the corresponding shopping list of user.
It optionally, include the weight information of the commodity in the essential information of commodity, it can be according to commodity on monitoring weight device
The weight information of weight change amount and commodity determines the quantity of commodity reduction.When commodity are added to shopping list, server-side
The quantity of the commodity added in shopping list is determined according to the quantity of commodity reduction on shelf.It should if not existing in shopping list
The commodity of type then directly increase the commodity of the type newly and mark corresponding quantity, if existing the type in shopping list
Commodity are then increased in the corresponding quantity of the commodity, to be updated to shopping list.It completes to shopping list
When update, updated shopping list is sent to user terminal by server-side.
Meanwhile user terminal is shown in shopping list display interface in a second display mode after receiving shopping list
That chooses commodity chooses merchandise news.In the present embodiment, the second display mode is different from the first display mode, it is thus understood that purchase
The common display mode of object inventory.
S203: the response of return of goods end, which is returned goods, to be operated, and carries out article identification and weight detecting to return of goods commodity, and generates article knowledge
Other information and weight detecting information.
S204: server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the quotient that will return goods
Product information is sent to user terminal.
S205: user terminal receives return of goods merchandise news.
S206: user terminal chooses commodity to be revised as return of goods commodity according to return of goods merchandise news by corresponding in shopping list.
S207: user terminal shows return of goods merchandise news with the first display mode in shopping list display interface.
Specifically, user terminal after receiving return of goods merchandise news, will be corresponded to according to return of goods merchandise news in shopping list
Choose commodity to be revised as return of goods commodity, return of goods merchandise news is shown in shopping list display interface with the first display mode,
And cargo price, return of goods cargo price, shopping cart total price and return of goods commodity total price are chosen in display in shopping list display interface.
Further, user terminal is to choose commodity or return of goods commodity (can be to the commodity in shopping list according to the commodity in shopping list
Addition label chooses commodity or return of goods commodity to distinguish) display is distinguished, such as return of goods commodity are arranged forward, choose commodity past
After arrange, facilitate user which understands and commodity chosen to convert for commodity of returning goods.
S208: user terminal shows the ACK button for triggering confirmation operation in shopping list display interface.
S209: user terminal sends confirmation instruction when ACK button is triggered, to server-side.
Illustratively, user terminal adds in the interactive interface of display shopping list in the return of goods operation for responding user
ACK button, user can trigger confirmation operation by clicking the ACK button, and user terminal generates confirmation and instructs and be sent at this time
Server-side.
S210: server-side response confirmation instruction is updated, and lead to according to shopping list of the return of goods merchandise news to user
Know that return of goods end returns goods to operate to complete.
Specifically, delete return of goods commodity in shopping list after the confirmation that server-side receives user terminal sending instructs,
To be updated to the shopping list of user.If the quantity of return of goods commodity is consistent with the quantity of corresponding goods on shopping list,
Directly corresponding goods are deleted from shopping list then, if the quantity of return of goods commodity is less than the quantity of corresponding goods, are being done shopping
The corresponding quantity of the commodity is subtracted in inventory.
Meanwhile server-side sends return of goods completion notice to return of goods end.Optionally, it is provided on return of goods end for that will return goods
Commodity are sent to the transmission device of containing box, and after completing to the identification of return of goods commodity, return of goods commodity can be placed on to transmission dress
It sets.Return of goods end starts transmission device, return of goods commodity is sent in containing box after receiving return of goods completion notice.
It is above-mentioned, it is convenient by being shown on shopping list to the different display states for choosing commodity and return of goods commodity
It quickly understands shopping list and whether operation of returning goods has mistake, improve the efficiency and accuracy of operation of returning goods.
On the basis of the above embodiments, Fig. 3 gives the unmanned convenience store of another kind provided by the embodiments of the present application and returns goods
The flow chart of method.Unmanned convenience store's return of goods method is the materialization to above-mentioned unmanned convenience store's return of goods method.With reference to Fig. 3,
Unmanned convenience store's return of goods method includes:
S301: server-side obtains the video information for the multi-path camera being arranged in convenience store, according to the video information
It identifies user, and user is tracked to obtain the pursuit path of user.
Specifically, being provided with multichannel photographic device in unmanned convenience store, the shopping area in convenience store is covered
Monitoring obtains the generation video information of the picture in convenience store by multichannel photographic device in real time and is back to server-side.Server-side obtains
The video information that takes multichannel photographic device to return in real time simultaneously carries out recognition of face to video information, to identify in video information
User.After identifying user, the movement track of the user is tracked, to generate the pursuit path of user.
Further, if there are multiple users in convenience store, the pursuit path of each user is obtained, from video information
The face characteristic of different user is obtained respectively, and obtains the corresponding account information of all users in convenience store, and believe according to account
Cease and obtain user's face characteristic information for uploading in registration from server, and by the face characteristic obtained in video information with
Face characteristic information is obtained in server, matching is compared, and tied up pursuit path and account information according to matching result
It is fixed.
S302: the response of return of goods end, which is returned goods, to be operated, and carries out article identification and weight detecting to return of goods commodity, and generates article knowledge
Other information and weight detecting information.
S303: the user that server-side is operated according to the position at return of goods end and the pursuit path orientation triggering return of goods.
S304: server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the quotient that will return goods
Product information is sent to the corresponding user terminal of user of triggering return of goods operation.
Specifically, preserving location information of the return of goods end in convenience store in server-side, operation of returning goods is responded at return of goods end
When, server-side pass through judge the distance between the corresponding pursuit path of user and return of goods end in convenience store whether be less than preset away from
Return goods the user of operation from orientation triggering, if there are multiple users in pre-determined distance, it is determined that pursuit path and return of goods end it
Between the smallest user of distance be triggering return goods operation user.
Further, after server-side determines return of goods merchandise news according to article identification information and weight detecting information, according to
The pursuit path of the user of triggering return of goods operation and the binding relationship of account information, determine the account information of the user, and will move back
Goods merchandise news is sent in the corresponding user terminal of account information.
S305: user terminal receives return of goods merchandise news, and return of goods commodity are shown in shopping list with the first display mode
Information.
S306: server-side response confirmation operation is updated, and lead to according to shopping list of the return of goods merchandise news to user
Know that return of goods end returns goods to operate to complete.
It is above-mentioned, by being tracked to user to generate pursuit path, and is returned goods and operated according to pursuit path orientation triggering
User, be accurately positioned triggering return goods operation user, improve return goods operation accuracy rate, optimize user experience.
On the basis of the above embodiments, Fig. 4 gives the unmanned convenience store of another kind provided by the embodiments of the present application and returns goods
The flow chart of method.Unmanned convenience store's return of goods method is the materialization to above-mentioned unmanned convenience store's return of goods method.With reference to Fig. 4,
Unmanned convenience store's return of goods method includes:
S401: the response of return of goods end, which is returned goods, to be operated, and carries out article identification and weight detecting to return of goods commodity, generates article identification
Information and weight detecting information, and obtain the image information of user.
Specifically, return of goods end generates Articles detecting and instructs and be sent to be arranged at return of goods end after operation is returned goods in triggering
Weighing device and photographic device.The Articles detecting order-driven photographic device of return of goods end response at this time claps return of goods commodity
It takes the photograph, and generates article identification information；Return of goods end response Articles detecting order-driven weighing device weighs to return of goods commodity, and
Generate weight detecting information.Further, the image for obtaining the user for carrying out return of goods operation is additionally provided on return of goods end
The filming apparatus of information, when return of goods end responds and returns goods operation, return of goods end obtains the image information of user by filming apparatus, and
It is uploaded to server-side.
S402: server-side matching registration user in registration user information database according to the image information of user, and according to
User with the return of goods operation of result orientation triggering.
S403: server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the quotient that will return goods
Product information is sent to the corresponding user terminal of user of triggering return of goods operation.
Server-side obtains the face characteristic in image information after receiving image information, and will be schemed according to face characteristic
As matching registration user uses corresponding registration according to matching result after successful match information in registration user information database
Family is positioned as the user of triggering return of goods operation, and obtains the account information of registration user.
Further, after server-side determines return of goods merchandise news according to article identification information and weight detecting information, according to
Return of goods merchandise news is sent in corresponding user terminal by the account information of acquisition.
S404: user terminal receives return of goods merchandise news, and return of goods commodity are shown in shopping list with the first display mode
Information.
S405: server-side response confirmation operation is updated, and lead to according to shopping list of the return of goods merchandise news to user
Know that return of goods end returns goods to operate to complete.
It is above-mentioned, the image information of the user of return of goods operation is carried out at return of goods end by acquiring, from registration user information database
Matching registration user, so that it is determined that the corresponding user terminal of the user, is accurately positioned the user of triggering return of goods operation, improves the behaviour that returns goods
The accuracy rate of work optimizes user experience.
On the basis of the above embodiments, Fig. 5 is the structure of unmanned convenience store's return of goods device provided by the embodiments of the present application
Schematic diagram.With reference to Fig. 5, this unmanned convenience store's return of goods device provided in this embodiment includes return of goods end 53, server-side 52 and user
End 51.
Wherein, return of goods end 53 carries out article identification and weight detecting to return of goods commodity, and raw for responding operation of returning goods
At article identification information and weight detecting information；Server-side 52, for being determined according to article identification information and weight detecting information
Return of goods merchandise news is sent to user terminal 51 by return of goods merchandise news；And operated for response confirmation, according to return of goods merchandise news
The shopping list of user is updated, and notifies return of goods end 53 returns goods to operate to complete；User terminal 51, for receiving return of goods commodity
Information, and return of goods merchandise news is shown in shopping list with the first display mode.
It is above-mentioned, it, can be at the return of goods end 53 that convenience store exit is arranged to quotient in the merchandise return that user needs to choose
Product carry out return of goods operation, according to the article recognition result and weight detecting to commodity as a result, determining the type of merchandise of return of goods commodity
The return of goods quantity, and shown in user terminal 51, after user's confirmation, server-side 52 according to return of goods merchandise news to
The shopping list at family is updated, and notifies return of goods end 53 returns goods to operate to complete and recycle to return of goods commodity, does not need to use
Family walks back and return of goods commodity is put back to original position at shelf, optimizes shopping process, promotes user experience.
The embodiment of the present application also provides a kind of computer equipments, and the computer equipment can integrate the embodiment of the present application and mention
The unmanned convenience store's return of goods device supplied.Fig. 6 is a kind of structural schematic diagram of computer equipment provided by the embodiments of the present application.With reference to
Fig. 6, the computer include: input unit 63, output device 64, memory 62 and one or more processors 61；It is described to deposit
Reservoir 62, for storing one or more programs；When one or more of programs are held by one or more of processors 61
Row, so that one or more of processors 61 realize such as unmanned convenience store's return of goods method provided by the above embodiment.It is wherein defeated
Entering device 63, output device 64, memory 62 can be connected with processor 61 by bus or other modes, with logical in Fig. 6
It crosses for bus connection.
Memory 62 is used as a kind of calculating device-readable storage medium, and it is executable to can be used for storing software program, computer
Program and module, the corresponding program instruction of unmanned convenience store's return of goods method/module (example as described in the application any embodiment
Such as, return of goods end, server-side and the user terminal in unmanned convenience store's return of goods device).Memory 62 can mainly include storing program area
The storage data area and, wherein storing program area can application program needed for storage program area, at least one function；Store number
It can be stored according to area and created data etc. are used according to equipment.In addition, memory 62 may include high random access storage
Device, can also include nonvolatile memory, a for example, at least disk memory, flush memory device or other are non-volatile
Solid-state memory.In some instances, memory 62 can further comprise the memory remotely located relative to processor 61,
These remote memories can pass through network connection to equipment.The example of above-mentioned network includes but is not limited to internet, in enterprise
Portion's net, local area network, mobile radio communication and combinations thereof.
Input unit 63 can be used for receiving the number or character information of input, and generate with the user setting of equipment and
The related key signals input of function control.Output device 64 may include that display screen etc. shows equipment.
Software program, instruction and the module that processor 61 is stored in memory 62 by operation, thereby executing equipment
Various function application and data processing, that is, realize above-mentioned unmanned convenience store's return of goods method.
The unmanned convenience store's return of goods device and computer equipment of above-mentioned offer can be used for executing nothing provided by the above embodiment
People convenience store return of goods method, has corresponding function and beneficial effect.
The embodiment of the present application also provides a kind of storage medium comprising computer executable instructions, and the computer is executable
Instruction when being executed by computer processor for executing such as unmanned convenience store's return of goods method provided by the above embodiment, this nobody
Convenience store's return of goods method includes: return of goods end response return of goods operation, carries out article identification and weight detecting to return of goods commodity, and generate
Article identification information and weight detecting information；Server-side determines that return of goods commodity are believed according to article identification information and weight detecting information
Breath, and return of goods merchandise news is sent to user terminal；User terminal receives return of goods merchandise news, and is being done shopping with the first display mode
Return of goods merchandise news is shown in inventory；Server-side response confirmation operation, according to return of goods merchandise news to the shopping list of user into
Row updates, and notifies return of goods end returns goods to operate to complete.
Storage medium --- any various types of memory devices or storage equipment.Term " storage medium " is intended to wrap
It includes: install medium, such as CD-ROM, floppy disk or magnetic tape equipment；Computer system memory or random access memory, such as
DRAM, DDR RAM, SRAM, EDO RAM, Lan Basi (Rambus) RAM etc.；Nonvolatile memory, such as flash memory, magnetic medium
(such as hard disk or optical storage)；Register or the memory component of other similar types etc..Storage medium can further include other
Memory of type or combinations thereof.In addition, storage medium can be located at program in the first computer system being wherein performed,
Or can be located in different second computer systems, second computer system is connected to the by network (such as internet)
One computer system.Second computer system can provide program instruction to the first computer for executing." storage is situated between term
Matter " may include may reside in different location (such as by network connection different computer systems in) two or
More storage mediums.Storage medium can store the program instruction that can be performed by one or more processors and (such as implement
For computer program).
Certainly, a kind of storage medium comprising computer executable instructions, computer provided by the embodiment of the present application
Unmanned convenience store's return of goods method that executable instruction is not limited to the described above, can also be performed the application any embodiment and is provided
Unmanned convenience store's return of goods method in relevant operation.
The application, which can be performed, in the unmanned convenience store's return of goods device and computer equipment provided in above-described embodiment arbitrarily implements
Unmanned convenience store's return of goods method provided by example, the not technical detail of detailed description in the above-described embodiments, reference can be made to the application
Unmanned convenience store's return of goods method provided by any embodiment.
The technical principle that above are only the preferred embodiment of the application and used.The application is not limited to spy described here
Determine embodiment, various significant changes, readjustment and the substitution being able to carry out for a person skilled in the art are not departing from
The protection scope of the application.Therefore, although being described in further detail by above embodiments to the application, this Shen
Above embodiments please be not limited only to, can also include other more equivalence enforcements in the case where not departing from the application design
Example, and scope of the present application is determined by the scope of the claims.
Claims (10)
1. unmanned convenience store's return of goods method characterized by comprising
The response of return of goods end is returned goods operation, carries out article identification and weight detecting to return of goods commodity, and generate article identification information and
Weight detecting information；
Server-side determines return of goods merchandise news according to article identification information and weight detecting information, and return of goods merchandise news is sent
To user terminal；
User terminal receives return of goods merchandise news, and return of goods merchandise news is shown in shopping list with the first display mode；
Server-side response confirmation operation, is updated, and notify return of goods end according to shopping list of the return of goods merchandise news to user
Operation of returning goods is completed.
2. unmanned convenience store's return of goods method according to claim 1, which is characterized in that the return of goods end response, which is returned goods, grasps
Make, article identification and weight detecting carried out to return of goods commodity, and generate article identification information and weight detecting information, comprising:
The response of return of goods end, which is returned goods, to be operated, and Articles detecting instruction is issued；
Response Articles detecting instruction in return of goods end shoots return of goods commodity, and generates article identification information；
Response Articles detecting instruction in return of goods end weighs to return of goods commodity, and generates weight detecting information.
3. unmanned convenience store's return of goods method according to claim 1, which is characterized in that the server-side is identified according to article
Information and weight detecting information determine return of goods merchandise news, and return of goods merchandise news is sent to user terminal, comprising:
Server-side obtains the characteristic information of return of goods commodity according to article identification information；
Server-side matches the characteristic information for commodity of returning goods with the product features information in Item Information library, and according to matching
As a result the type of merchandise of return of goods commodity is determined；
Server-side obtains the weight information of return of goods commodity according to the type of merchandise of return of goods commodity；
The quantity that weight detecting information is compared to determine return of goods commodity by server-side with weight information；
Server-side determines return of goods merchandise news according to the type of merchandise and quantity of return of goods commodity；
Return of goods merchandise news is sent to user terminal by server-side.
4. unmanned convenience store's return of goods method according to claim 1, which is characterized in that the user terminal receives return of goods commodity
Information, and before showing return of goods merchandise news in shopping list with the first display mode, comprising:
Server-side chooses commodity in response to the shopping operation determination of user；
User terminal in a second display mode the display in shopping list display interface choose commodity choose merchandise news；
The user terminal receives return of goods merchandise news, and return of goods merchandise news is shown in shopping list with the first display mode,
Include:
User terminal receives return of goods merchandise news；
User terminal chooses commodity to be revised as return of goods commodity according to return of goods merchandise news by corresponding in shopping list；
User terminal shows return of goods merchandise news with the first display mode in shopping list display interface.
5. unmanned convenience store's return of goods method according to claim 4, which is characterized in that the user terminal is with the first display side
Formula shows return of goods merchandise news in shopping list display interface, comprising:
User terminal shows return of goods merchandise news with the first display mode in shopping list display interface, and shows in shopping list
Cargo price, return of goods cargo price, shopping cart total price and return of goods commodity total price are chosen in display in interface.
6. unmanned convenience store's return of goods method according to claim 1, which is characterized in that the server-side response confirmation behaviour
Make, be updated according to shopping list of the return of goods merchandise news to user, and notifies return of goods end returns goods to operate to complete, comprising:
User terminal shows the ACK button for triggering confirmation operation in shopping list display interface；
User terminal sends confirmation instruction when ACK button is triggered, to server-side；
Server-side response confirmation instruction, is updated, and notify return of goods end according to shopping list of the return of goods merchandise news to user
Operation of returning goods is completed.
7. unmanned convenience store's return of goods method according to claim 1, which is characterized in that the return of goods end response, which is returned goods, grasps
Make, article identification and weight detecting are carried out to return of goods commodity, and before generating article identification information and weight detecting information, also wraps
It includes:
Server-side obtains the video information for the multi-path camera being arranged in convenience store, identifies use according to the video information
Family, and user is tracked to obtain the pursuit path of user；
The server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the merchandise news that will return goods
It is sent to user terminal, comprising:
The user that server-side is operated according to the position at return of goods end and the pursuit path orientation triggering return of goods；
Server-side determines return of goods merchandise news according to article identification information and weight detecting information, and return of goods merchandise news is sent
To the corresponding user terminal of user of triggering return of goods operation.
8. unmanned convenience store's return of goods method according to claim 1, which is characterized in that the return of goods end response, which is returned goods, grasps
Make, article identification and weight detecting are carried out to return of goods commodity, and generates article identification information and weight detecting information includes:
The response of return of goods end is returned goods operation, carries out article identification and weight detecting to return of goods commodity, generates article identification information and again
Detection information is measured, and obtains the image information of user；
The server-side determines return of goods merchandise news according to article identification information and weight detecting information, and the merchandise news that will return goods
It is sent to user terminal, comprising:
Server-side matching registration user in registration user information database according to the image information of user, and positioned according to matching result
The user of triggering return of goods operation；
Server-side determines return of goods merchandise news according to article identification information and weight detecting information, and return of goods merchandise news is sent
To the corresponding user terminal of user of triggering return of goods operation.
9. unmanned convenience store's return of goods device, which is characterized in that including return of goods end, server-side and user terminal, in which:
Return of goods end carries out article identification and weight detecting to return of goods commodity for responding operation of returning goods, and generates article identification letter
Breath and weight detecting information；
Server-side, for determining return of goods merchandise news according to article identification information and weight detecting information, by merchandise news of returning goods
It is sent to user terminal；And operated for response confirmation, it is updated according to shopping list of the return of goods merchandise news to user, and lead to
Know that return of goods end returns goods to operate to complete；
User terminal shows return of goods merchandise news for receiving return of goods merchandise news, and with the first display mode in shopping list.
10. a kind of computer equipment, which is characterized in that including memory and one or more processors；
The memory, for storing one or more programs；
When one or more of programs are executed by one or more of processors, so that one or more of processors are real
Existing unmanned convenience store's return of goods method a method as claimed in any one of claims 1-8.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910727583.0A CN110472985A (en) | 2019-08-07 | 2019-08-07 | Unmanned convenience store's return of goods method, apparatus and computer equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910727583.0A CN110472985A (en) | 2019-08-07 | 2019-08-07 | Unmanned convenience store's return of goods method, apparatus and computer equipment |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110472985A true CN110472985A (en) | 2019-11-19 |
Family
ID=68510405
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910727583.0A Withdrawn CN110472985A (en) | 2019-08-07 | 2019-08-07 | Unmanned convenience store's return of goods method, apparatus and computer equipment |
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| Country | Link |
|---|---|
| CN (1) | CN110472985A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111508132A (en) * | 2020-04-16 | 2020-08-07 | 深圳市智莱科技股份有限公司 | Replenishment method and control device of automatic vending equipment |
| CN114445980A (en) * | 2022-01-28 | 2022-05-06 | 成都商汤科技有限公司 | Commodity checkout method and device, electronic device and storage medium |
| CN117456660A (en) * | 2023-11-16 | 2024-01-26 | 广州锐达科技发展有限公司 | Goods returning method for self-service vending machine |
-
2019
- 2019-08-07 CN CN201910727583.0A patent/CN110472985A/en not_active Withdrawn
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111508132A (en) * | 2020-04-16 | 2020-08-07 | 深圳市智莱科技股份有限公司 | Replenishment method and control device of automatic vending equipment |
| CN114445980A (en) * | 2022-01-28 | 2022-05-06 | 成都商汤科技有限公司 | Commodity checkout method and device, electronic device and storage medium |
| CN114445980B (en) * | 2022-01-28 | 2023-11-28 | 成都商汤科技有限公司 | Commodity checkout method and device, electronic equipment and storage medium |
| CN117456660A (en) * | 2023-11-16 | 2024-01-26 | 广州锐达科技发展有限公司 | Goods returning method for self-service vending machine |
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