CN110443945A - Terminal unit status monitoring and notification method, apparatus and system - Google Patents
Terminal unit status monitoring and notification method, apparatus and system Download PDFInfo
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- CN110443945A CN110443945A CN201910756207.4A CN201910756207A CN110443945A CN 110443945 A CN110443945 A CN 110443945A CN 201910756207 A CN201910756207 A CN 201910756207A CN 110443945 A CN110443945 A CN 110443945A
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- terminal
- operating status
- terminal device
- self
- equipment
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/209—Monitoring, auditing or diagnose of functioning of ATMs
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/211—Software architecture within ATMs or in relation to the ATM network
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
Abstract
The present invention provides a kind of monitoring of terminal unit status and notification methods, apparatus and system, and terminal unit status monitoring method includes: acquisition configuration file；Configuration file includes the identification code of all terminal devices to be monitored and the equipment number of self-aided terminal；The terminal device in configuration file is scanned in predetermined time or every preset duration, obtains the operating status of each terminal device；If the operating status of terminal device is different from the operating status that the terminal device last time is scanned, the operating status of terminal device and the identification code of terminal device are recorded, obtains condition monitoring data file.The present invention can monitor the operating status of each terminal device of self-aided terminal in real time, reduce the influence used by terminal equipment failure self-aided terminal, improve the utilization rate of self-aided terminal, improve user experience.
Description
Technical field
The present invention relates to monitoring of tools technical field, more particularly, to a kind of monitoring of terminal unit status and notification method,
Apparatus and system.
Background technique
Intelligent sales counter liberates manpower, and counter service is independently handled by client, in addition to relying on service logic and software realization,
Its own peripheral hardware being equipped with plays vital effect.Once peripheral hardware breaks down, will lead to business associated therewith can not
It handles, or even the case where entire intelligent sales counter is not available.As intelligent sales counter is opened by client's insertion bank card or brush identity card
Begin to trade, if identity card reads scanner failure, all accredited business cannot be handled；Such as strip printer failure, then institute
There is business that cannot all print strip, etc..It after peripheral hardware breaks down, influences client traffic and handles progress, switch cabinet the Taiwan Affairs Office is needed to manage,
Increase human cost, influences customer experience.In addition, failure is handled not in time, the utilization rate of intelligent sales counter can be also reduced.Due to intelligence
Energy sales counter may carry out the work of a variety of related services by multiple peripheral hardwares that itself is equipped with, in order to guarantee the normal of intelligent sales counter
Operation need to carry out real-time condition monitoring to peripheral hardware, find peripheral hardware failure in time, however, not yet proposing at present more effective
Peripheral state monitoring scheme.
Summary of the invention
The present invention provides a kind of monitoring of terminal unit status and notification methods, apparatus and system, may be implemented to peripheral hardware
Real-time status monitoring, improve the utilization rate of self-aided terminal.
In a first aspect, being applied to self-aided terminal, institute the embodiment of the invention provides a kind of terminal unit status monitoring method
It states self-aided terminal to connect with multiple terminal equipment in communication, which comprises obtain configuration file；The configuration file packet
Include the identification code of all terminal devices to be monitored and the equipment number of the self-aided terminal；In predetermined time or every preset duration
Terminal device in the configuration file is scanned, the operating status of each terminal device is obtained；If the end
The operating status of end equipment is different from the operating status that the terminal device last time is scanned, then records the fortune of the terminal device
The identification code of row state and the terminal device obtains condition monitoring data file.
Second aspect, the embodiment of the present invention also provide a kind of terminal unit status notification method, are applied to background server,
It include: to obtain condition monitoring data file and equipment number；The condition monitoring data file includes the operating status of terminal device
And the identification code of the terminal device；Slip condition database is inquired, with the solution prompt information of the determination operating status；
The slip condition database includes the solution prompt information of predefined operating status and the predefined operating status.Inquiry is closed
It is database, with the target display devices of the determination equipment number ownership；The relational database includes multiple equipments number and more
The corresponding relationship of a display equipment；The solution prompt information of the operating status and the operating status is sent to described
Target display devices, so that the target display devices show the solution prompt of the operating status and the operating status
Information.
The third aspect, the embodiment of the invention provides a kind of terminal unit status monitoring devices, are applied to self-aided terminal, institute
It states self-aided terminal to connect with multiple terminal equipment in communication, described device includes: that configuration file obtains module, is matched for obtaining
Set file；The configuration file includes the identification code of all terminal devices to be monitored and the equipment number of the self-aided terminal；It sweeps
Module is retouched, for being scanned in predetermined time or every preset duration to the terminal device in the configuration file, is obtained every
The operating status of a terminal device；Logging modle, if the operating status for the terminal device is set with the terminal
The operating status of standby last scanning is different, then records the operating status of the terminal device and the identification of the terminal device
Code, obtains condition monitoring data file.
Fourth aspect, the embodiment of the present invention also provide a kind of terminal unit status notice device, are applied to background server,
The device includes: that status file obtains module, for obtaining condition monitoring data file and equipment number；The condition monitoring data
File includes the operating status of terminal device and the identification code of the terminal device；First enquiry module, for the state of inquiring
Database, with the solution of the determination operating status；The slip condition database includes predefined operating status and described pre-
Define the solution of operating status.Second enquiry module is used for querying relational databases, with the determination equipment number ownership
Target display devices；The relational database includes the corresponding relationship of multiple equipments number and multiple display equipment；Notification module is used
In the solution of the operating status and the operating status is sent to the target display devices, so that the target is aobvious
Show that equipment shows the solution of the operating status and the operating status.
5th aspect, the embodiment of the present invention also provide a kind of monitoring of terminal unit status and notice system, which includes:
Terminal device, self-aided terminal, background server and display equipment；The background server and multiple self-aided terminal communication links
It connects；Each self-aided terminal is connect with multiple terminal equipment in communication；Each background server and multiple described aobvious
Show that equipment communicates to connect；The self-aided terminal includes above-mentioned terminal unit status monitoring device；The background server includes upper
State terminal unit status notice device.
6th aspect, the embodiment of the present invention also provide a kind of computer equipment, including memory, processor, the storage
The computer program that can be run on the processor is stored in device, the processor is realized when executing the computer program
Above-mentioned terminal unit status monitoring method.
7th aspect, the embodiment of the present invention also provide a kind of meter of non-volatile program code that can be performed with processor
Calculation machine readable medium, said program code make the processor execute above-mentioned terminal unit status monitoring method.
The embodiment of the present invention brings following the utility model has the advantages that the embodiment of the invention provides a kind of monitoring of terminal unit status
With notification method, apparatus and system, this method is by obtaining the identification code for including all terminal devices to be monitored and self-service end
The configuration file of the equipment number at end, all terminal devices to be monitored of available self-aided terminal, according to preset duration
Interval is scanned the terminal device in configuration file, can obtain the operating status of each terminal device in real time, if eventually
The operating status of end equipment is different from the operating status obtained when carrying out last scan to the terminal device, then records the terminal
The operating status of equipment and the identification code of the terminal device, obtain condition monitoring data file.The embodiment of the present invention can be real-time
The operating status of each terminal device of self-aided terminal is monitored, the influence used by terminal equipment failure self-aided terminal is reduced,
The utilization rate for improving self-aided terminal, improves user experience.
Other features and advantages of the present invention will illustrate in the following description, also, partly become from specification
It obtains it is clear that understand through the implementation of the invention.The objectives and other advantages of the invention are in specification, claims
And specifically noted structure is achieved and obtained in attached drawing.
To enable the above objects, features and advantages of the present invention to be clearer and more comprehensible, preferred embodiment is cited below particularly, and cooperate
Appended attached drawing, is described in detail below.
Detailed description of the invention
It, below will be to specific in order to illustrate more clearly of the specific embodiment of the invention or technical solution in the prior art
Embodiment or attached drawing needed to be used in the description of the prior art be briefly described, it should be apparent that, it is described below
Attached drawing is some embodiments of the present invention, for those of ordinary skill in the art, before not making the creative labor
It puts, is also possible to obtain other drawings based on these drawings.
Fig. 1 is terminal unit status monitoring method flow chart provided in an embodiment of the present invention；
Fig. 2 is terminal unit status notification method flow chart provided in an embodiment of the present invention；
Fig. 3 is terminal unit status monitoring device structural block diagram provided in an embodiment of the present invention；
Fig. 4 is that terminal unit status provided in an embodiment of the present invention notifies apparatus structure block diagram；
Fig. 5 is that terminal unit status provided in an embodiment of the present invention monitors and notify working-flow schematic diagram；
Fig. 6 is computer equipment structural block diagram provided in an embodiment of the present invention.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with attached drawing to the present invention
Technical solution be clearly and completely described, it is clear that described embodiments are some of the embodiments of the present invention, rather than
Whole embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not making creative work premise
Under every other embodiment obtained, shall fall within the protection scope of the present invention.
Currently, the intelligent self-help machines such as sales counter and existing ATM will lead to associated therewith once peripheral hardware breaks down
The case where business can not be handled or even whole equipment is not available.
Based on this, a kind of terminal unit status monitoring provided in an embodiment of the present invention and notification method, apparatus and system can
To provide real-time peripheral state monitoring informing function, effectively increases because of peripheral hardware failure bring intelligence sales counter or other are self-service
Capacity utilization improves user experience.
To be supervised to a kind of terminal unit status disclosed in the embodiment of the present invention first convenient for understanding the present embodiment
Prosecutor method describes in detail.
The embodiment of the invention provides a kind of terminal equipment failure monitoring method, a kind of terminal device shown in Figure 1
Method for monitoring state flow chart, method includes the following steps:
Step S102 obtains configuration file.
In embodiments of the present invention, configuration file is the pre-configured terminal device with self-aided terminal communication connection
Inventory, by the identification code of the terminal device in need being monitored and the equipment number of the self-aided terminal save to configuration file
In.Each self-aided terminal has an equipment number, and equipment number can be used for identifying that the self-aided terminal, each terminal device are one corresponding
Identification code, identification code can be the title of the terminal device, for example, can be " device1 ", " device2 " or " idcard "
Deng.
It should be noted that in embodiments of the present invention, each self-aided terminal and multiple terminal devices communication connection,
In, self-aided terminal has the function of running program, such as self-aided terminal can be certainly for computer or intelligent sales counter, terminal device
The peripheral hardware of terminal is helped, can be printer, two-dimensional code scanning instrument, card reader, fingerprint instrument, deposit module or withdrawal module etc..
Step S104 is scanned the terminal device in configuration file in predetermined time or every preset duration, obtains
The operating status of each terminal device.
In embodiments of the present invention, the duration interval for needing to preset scanning, obtaining multiple predetermined times or scanning needs
The preset duration to be spaced, for example, can be set to 1 minute, then it can be to all terminal devices in configuration file every 1 minute
Single pass is executed, to obtain real-time terminal device operating status.
Step S106, if the operating status of terminal device is different from the operating status that the terminal device last time is scanned,
The operating status of terminal device and the identification code of terminal device are recorded, condition monitoring data file is obtained.
In embodiments of the present invention, all operating statuses that first scan obtains are condition monitoring data.Each terminal
Equipment has the state and multiple abnormalities of a normal operation, currently only shows as a kind of state.It is assumed that by self-aided terminal a's
The state that terminal device device1 and device2 are operated normally is set as a value, such as is set as " 1 ", one of abnormal
State is set as " 0 ", then the 1st running state monitoring data for scanning two terminal devices for obtaining self-aided terminal a are
{device1:1；Device2:1 }, if the secondary obtained state that scans in n-th (n > 1) is { device1:1；Device2:1 }, n-th
It is { device1:0 that+1 time, which scans obtained state,；Device2:1 }, wherein operation of the terminal device device1 at (n+1)th time
State " 0 " is different from operating status " 1 " that n-th scans, then records operating status " 0 " and the end of terminal device device1
The identification code " device1 " of end equipment.Terminal device device2 is in the 1st scanning until (n+1)th time scans obtained operation shape
State is that " 1 " is not at state then recording-related information in monitoring data file always, can only be recorded in condition monitoring data file
The information for the terminal device that operating status changes.
The embodiment of the invention provides a kind of terminal unit status monitoring method, this method includes to be monitored by obtaining
The configuration file of the equipment number of the identification code and self-aided terminal of all terminal devices, available self-aided terminal it is all to be monitored
Terminal device is scanned the terminal device in configuration file according to preset duration interval, can obtain in real time every
The operating status of a terminal device, if the operating status of terminal device is obtained with when carrying out last scanning to the terminal device
Operating status it is different, then record the operating status of the terminal device and the identification code of the terminal device, obtain condition monitoring number
According to file.The embodiment of the present invention can monitor the operating status of each terminal device of self-aided terminal in real time, reduce because terminal is set
The influence that standby failure uses self-aided terminal, improves the utilization rate of self-aided terminal, improves user experience.
In view of terminal device may include a variety of, including noncash terminal device and cash terminal equipment.Wherein, non-existing
Golden version intelligence counter terminal is externally provided with electronic card reader, electronic card-issuing module, Ukey and provides module, deposit book printers, cryptographic key
Disk, identity card read scanner, strip printer, two-dimensional code scanning instrument, indicator light, laser printer, fingerprint instrument, Hongkong and Macro's certificate
Scan module, plug-in type IC card reader, card reader and camera etc..Cash version intelligence counter terminal is externally provided with deposit module, takes
Money module, cash agency etc..Its function is different, and usage mode is different, therefore, predetermined time or every preset duration to configuration
Terminal device in file is scanned, and obtains the operating status of each terminal device, can be executed in accordance with the following steps:
If terminal device is cash peripheral hardware, cash peripheral hardware is serially swept in predetermined time or every preset duration
It retouches, obtains multiple cash peripheral states；If terminal device be noncash peripheral hardware, predetermined time or every preset duration to non-
Cash peripheral hardware carries out parallel scan, obtains multiple noncash peripheral states；Cash peripheral state and noncash peripheral state are made
For the operating status of terminal device.
In embodiments of the present invention, the type that can first judge terminal device before the scan, if terminal device is existing
Golden peripheral hardware, such as cash box, cash box includes the function of deposit or withdrawal, and operation of depositing and withdraw the money cannot carry out simultaneously, Zhi Nengze
One carries out, and therefore, carries out serial scan to cash peripheral hardware in predetermined time or every preset duration, i.e., is located at execution outside to cash
When different operation, it is scanned respectively, to improve the precision of scanning；If terminal device is noncash peripheral hardware, due to
The operation of noncash peripheral hardware can carry out simultaneously, therefore, carry out simultaneously in predetermined time or every preset duration to noncash peripheral hardware
Row scanning, it can multiple noncash peripheral hardwares are scanned simultaneously, to improve the efficiency of scanning.Finally, available every
The operating status of a terminal device.
In view of for the ease of making user understand the operating status of terminal device in time, this method further includes following steps:
Condition monitoring data file and equipment number are sent to background server.
In embodiments of the present invention, multiple self-aided terminals can be communicated with background server, and each self-aided terminal is by state
The equipment number of monitoring data file and the self-aided terminal is sent to background server, so that background server is according to condition monitoring number
Terminal unit status notice is issued according to file and equipment number.
The embodiment of the invention also provides a kind of terminal equipment failure notification methods, are applied to background server, referring to fig. 2
Shown in a kind of terminal unit status notification method flow chart, method includes the following steps:
Step S202 obtains condition monitoring data file and equipment number.
In embodiments of the present invention, background server can be communicated respectively with multiple self-aided terminals, be obtained by respective
The condition monitoring data file and equipment number for helping terminal to send, to obtain the knowledge of the abnormal terminals equipment of each self-aided terminal
The operating status of other code and the terminal device.It should be noted that background server can identify self-aided terminal by equipment number,
And then identify the terminal device of the self-aided terminal.
Step S204 inquires slip condition database, to determine the solution prompt information of operating status.
In embodiments of the present invention, slip condition database includes the solution party of predefined operating status and predefined operating status
Method prompt information.For example, predefined operating status can be " note input port strobe failure ", the solution of predefined operating status
Prompt information can be " please contact manufacturer's reparation "；Predefined operating status can be " deposit module failure ", predefined operation
The solution prompt information of state can be " reset operation and check paper money case information, can not such as restore that maintenance staff please be contacted "
Etc., the solution prompt information of predefined operating status and predefined operating status is stored in slip condition database in advance,
In order to the solution to match from the operating status in slip condition database in screening and condition monitoring file.
It should be noted that the solution prompt information of predefined operating status and predefined operating status can basis
Actual demand is configured the various problems that multiple terminal equipment is likely to occur respectively, and the embodiment of the present invention is not made this specifically
It limits.
Step S206, querying relational databases, to determine the target display devices of equipment number ownership.
In embodiments of the present invention, relational database includes the corresponding relationship of multiple equipments number and multiple display equipment.Example
Such as, No. 1 display equipment is corresponding with the equipment number of No. 2 self-aided terminals, in general, display equipment and at least two can be set certainly
Help the terminal device of terminal corresponding.It, can be according to equipment determination according to corresponding relationship predetermined in relational database
Display equipment corresponding with the equipment number, using the display equipment as target display devices.
The solution prompt information of operating status and operating status is sent to target display devices by step S208, with
Target display devices are made to show the solution prompt information of operating status and operating status.
In embodiments of the present invention, after the target display devices that equipment number ownership has been determined, which is represented
Terminal device operating status and the operating status solution prompt information as terminal unit status notification information hair
It send to target display devices.It should be noted that target display devices have display function, for example, text, voice can be shown
And the information such as picture.Target display devices can be intelligent sales counter PAD, can be used for bank scene is manually square in conjunction with system
Formula carries out client identity verifying.Therefore, the solution prompt information of operating status and operating status can be sent to target
Show equipment, so that the information of desired notice is shown to relevant staff by target display devices, staff can basis
The information that target display devices are shown carries out follow-up maintenance work.
The embodiment of the invention also provides a kind of terminal equipment failure monitoring device, a kind of terminal shown in Figure 3 is set
Standby state monitoring device structural block diagram, the device are applied to self-aided terminal, comprising:
Configuration file obtains module 31, for obtaining configuration file；Configuration file includes all terminal devices to be monitored
Identification code and the self-aided terminal equipment number；Scan module 32, for predetermined time or every preset duration to configuration
Terminal device in file is scanned, and obtains the operating status of each terminal device；Logging modle 33, if set for terminal
Standby operating status is different from the operating status that the terminal device last time is scanned, then records the operating status and terminal of terminal device
The identification code of equipment obtains condition monitoring data file.
Scan module is specifically used for: if terminal device is cash peripheral hardware, predetermined time or every preset duration to existing
Golden peripheral hardware carries out serial scan, obtains multiple cash peripheral states；If terminal device is noncash peripheral hardware, in predetermined time or
Parallel scan is carried out to noncash peripheral hardware every preset duration, obtains multiple noncash peripheral states；By cash peripheral state and
Operating status of the noncash peripheral state as terminal device.
The embodiment of the invention also provides a kind of terminal equipment failures to notify device, and a kind of terminal shown in Figure 4 is set
Standby state notifying apparatus structure block diagram, the device are applied to background server, comprising:
Status file obtains module 41, for obtaining condition monitoring data file and equipment number；Condition monitoring data file
The identification code of operating status and terminal device including terminal device；First enquiry module 42, for inquiring slip condition database,
To determine the solution prompt information of operating status；Slip condition database includes predefined operating status and predefined operating status
Solution.Second enquiry module 43 is used for querying relational databases, to determine the target display devices of equipment number ownership；
Relational database includes the corresponding relationship of multiple equipments number and multiple display equipment；Notification module 44, for by operating status and
The solution prompt information of operating status is sent to target display devices, so that target display devices show operating status and fortune
The solution prompt information of row state.
The embodiment of the invention also provides a kind of monitoring of terminal unit status and notice system, which includes: that terminal is set
Standby, self-aided terminal, background server and display equipment；Background server and multiple self-aided terminals communicate to connect；Each self-service end
End is communicated to connect with multiple terminal devices；Each background server and multiple display equipment communicate to connect；Self-aided terminal includes upper
State terminal unit status monitoring device；Background server includes above-mentioned terminal unit status notice device.
Terminal unit status monitoring and notice working-flow schematic diagram, the embodiment of the present invention shown in Figure 5 mentions
A kind of terminal unit status monitoring supplied and notification method, apparatus and system, realize the automatic notice function of terminal peripheral hardware failure
It can, wherein the real-time status monitoring to peripheral hardware may be implemented in terminal unit status monitoring method and device, when stateful variation
When notify the PAD of current destination, terminal unit status notification method and system using a kind of finger of completely new lightweight in time
Retransmission method is enabled, the communication between server-side and client is realized, device status data is uploaded to server-side, under server-side
Circularize PAD.The present invention can be monitored with real-time peripheral state on intelligent sales counter or other self-help machines, is provided
It informing function and effectively increases because of peripheral hardware failure bring intelligence sales counter or other self-service device utilization rates, improves user
Experience.
The embodiment of the present invention also provides a kind of computer equipment, computer equipment structural schematic block diagram shown in Figure 6,
The computer equipment includes memory 61, processor 62, is stored with the computer program that can be run on a processor in memory,
The step of processor realizes any of the above-described kind of method when executing computer program.
It is apparent to those skilled in the art that for convenience and simplicity of description, the calculating of foregoing description
The specific work process of machine equipment, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein
The embodiment of the present invention also provide it is a kind of with processor can be performed non-volatile program code it is computer-readable
The step of medium, program code makes processor execute any of the above-described kind of method.
It should be understood by those skilled in the art that, the embodiment of the present invention can provide as method, system or computer program
Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the present invention
Apply the form of example.Moreover, it wherein includes the computer of computer usable program code that the present invention, which can be used in one or more,
The computer program implemented in usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) produces
The form of product.
The present invention be referring to according to the method for the embodiment of the present invention with the flowchart and/or the block diagram of computer program product
Come what is described.It should be understood that can be realized by computer program instructions each flow and/or block in flowchart and/or the block diagram,
And the combination of the process and/or box in flowchart and/or the block diagram.These computer program instructions be can provide to general meter
Calculation machine, special purpose computer, Embedded Processor or other programmable data processing devices processor to generate a machine, make
It obtains and is generated by the instruction that computer or the processor of other programmable data processing devices execute for realizing in flow chart one
The device for the function of being specified in a process or multiple processes and/or one or more blocks of the block diagram.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates,
Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or
The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or
The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one
The step of function of being specified in a box or multiple boxes.
Finally, it should be noted that embodiment described above, only a specific embodiment of the invention, to illustrate the present invention
Technical solution, rather than its limitations, scope of protection of the present invention is not limited thereto, although with reference to the foregoing embodiments to this hair
It is bright to be described in detail, those skilled in the art should understand that: anyone skilled in the art
In the technical scope disclosed by the present invention, it can still modify to technical solution documented by previous embodiment or can be light
It is readily conceivable that variation or equivalent replacement of some of the technical features；And these modifications, variation or replacement, do not make
The essence of corresponding technical solution is detached from the spirit and scope of technical solution of the embodiment of the present invention, should all cover in protection of the invention
Within the scope of.Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (10)
1. a kind of terminal unit status monitoring method, which is characterized in that be applied to self-aided terminal, the self-aided terminal and multiple institutes
State terminal equipment in communication connection, which comprises
Obtain configuration file；The configuration file include all terminal devices to be monitored identification code and the self-aided terminal
Equipment number；
The terminal device in the configuration file is scanned in predetermined time or every preset duration, obtains each end
The operating status of end equipment；
If the operating status of the terminal device is different from the operating status that the terminal device last time is scanned, institute is recorded
The operating status of terminal device and the identification code of the terminal device are stated, condition monitoring data file is obtained.
2. the method according to claim 1, wherein predetermined time or every preset duration to configuration text
Terminal device in part is scanned, and obtains the operating status of each terminal device, comprising:
If the terminal device is cash peripheral hardware, the cash peripheral hardware is carried out serially in predetermined time or every preset duration
Scanning, obtains multiple cash peripheral states；
If the terminal device is noncash peripheral hardware, the noncash peripheral hardware is carried out in predetermined time or every preset duration
Parallel scan obtains multiple noncash peripheral states；
Using the cash peripheral state and the noncash peripheral state as the operating status of terminal device.
3. method according to claim 1 or 2, which is characterized in that further include:
The condition monitoring data file and the equipment number are sent to background server.
4. a kind of terminal unit status notification method, which is characterized in that be applied to background server, comprising:
Obtain condition monitoring data file and equipment number；The condition monitoring data file include the operating status of terminal device with
And the identification code of the terminal device；
Slip condition database is inquired, with the solution prompt information of the determination operating status；The slip condition database includes pre-
Define the solution prompt information of operating status and the predefined operating status；
Querying relational databases, with the target display devices of the determination equipment number ownership；The relational database includes multiple
The corresponding relationship of equipment number and multiple display equipment；
The solution prompt information of the operating status and the operating status is sent to the target display devices, so that
The target display devices show the solution prompt information of the operating status and the operating status.
5. a kind of terminal unit status monitoring device, which is characterized in that be applied to self-aided terminal, the self-aided terminal and multiple institutes
State terminal equipment in communication connection, comprising:
Configuration file obtains module, for obtaining configuration file；The configuration file includes all terminal devices to be monitored
The equipment number of identification code and the self-aided terminal；
Scan module, for being scanned in predetermined time or every preset duration to the terminal device in the configuration file,
Obtain the operating status of each terminal device；
Logging modle, if the operating status for the operating status of the terminal device and terminal device last time scanning
Difference then records the operating status of the terminal device and the identification code of the terminal device, obtains condition monitoring data file.
6. device according to claim 5, which is characterized in that the scan module is specifically used for:
If the terminal device is cash peripheral hardware, the cash peripheral hardware is carried out serially in predetermined time or every preset duration
Scanning, obtains multiple cash peripheral states；
If the terminal device is noncash peripheral hardware, the noncash peripheral hardware is carried out in predetermined time or every preset duration
Parallel scan obtains multiple noncash peripheral states；
Using the cash peripheral state and the noncash peripheral state as the operating status of terminal device.
7. a kind of terminal unit status notifies device, which is characterized in that be applied to background server, comprising:
Status file obtains module, for obtaining condition monitoring data file and equipment number；The condition monitoring data file packet
Include the operating status of terminal device and the identification code of the terminal device；
First enquiry module, for inquiring slip condition database, with the solution prompt information of the determination operating status；It is described
Slip condition database includes the solution prompt information of predefined operating status and the predefined operating status；
Second enquiry module is used for querying relational databases, with the target display devices of the determination equipment number ownership；The pass
It is the corresponding relationship that database includes multiple equipments number and multiple display equipment；
Notification module, for the solution prompt information of the operating status and the operating status to be sent to the target
Equipment is shown, so that the target display devices show the solution prompt letter of the operating status and the operating status
Breath.
8. a kind of terminal unit status monitoring and notice system characterized by comprising terminal device, self-aided terminal, backstage take
Business device and display equipment；The background server and multiple self-aided terminals communicate to connect；Each self-aided terminal and more
A terminal equipment in communication connection；Each background server and multiple display equipment communicate to connect；
The self-aided terminal includes terminal unit status monitoring device as claimed in claim 5；
The background server includes terminal unit status notice device as claimed in claim 7.
9. a kind of computer equipment, including memory, processor, it is stored with and can runs on the processor in the memory
Computer program, which is characterized in that the processor realizes the claims 1 to 4 when executing the computer program
The step of one the method.
10. a kind of computer-readable medium for the non-volatile program code that can be performed with processor, which is characterized in that described
Program code makes the processor execute any one of the claims 1 to 4 the method.
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