CN110415070A - Product consultation method, system, computer equipment and storage medium - Google Patents
Product consultation method, system, computer equipment and storage medium Download PDFInfo
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- CN110415070A CN110415070A CN201910555731.5A CN201910555731A CN110415070A CN 110415070 A CN110415070 A CN 110415070A CN 201910555731 A CN201910555731 A CN 201910555731A CN 110415070 A CN110415070 A CN 110415070A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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- G06Q30/0627—Directed, with specific intent or strategy using item specifications
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
This application involves a kind of product consultation method, system, computer equipment and storage mediums.The described method includes: server receives the counsel requests that the first agreement side is sent, and identified based on the advisory data carried in counsel requests and multiple second protocol sides, it is single to generate consulting respectively, and singly binding is identically numbered for each consulting；Server identifies according to each second protocol side consulting being singly sent to corresponding second protocol side, and receives the answer data of second protocol side's return, and answer data are generated by second protocol root according to consulting single input；Server is sent to the first agreement side for data are answered；When server receives the first agreement root according to when receiving information of data feedback of answer, acquisition receives the single number of the corresponding consulting of information；Server obtains corresponding consulting list according to number, does not have the corresponding consulting list for receiving information in crash handling consulting list.Number of operations can be reduced using this method and save resource.
Description
Technical field
This application involves field of computer technology, more particularly to a kind of product consultation method, system, computer equipment and
Storage medium.
Background technique
With the universal and fast development of Internet technology, e-commerce platform has become the important composition of people's life
Part.And due to the development of e-commerce platform, so that being sold in more and more On-line Products.The online upper mounting plate of usual user
When browsing a certain product, it is often desired to can simultaneously to the multiple product sides for possessing the product seek advice from the relevant information of the product with
And it holds consultation, such as financial product needs to inquire interest rate etc..Traditional platform is all one-to-one by allowing both sides to establish
System is seeked advice from.
However, needing user to carry out repeated operation in conventional method could contact with multiple product sides respectively, and
And due to not being related between product side, and after user reaches an agreement with wherein one, the data of other product sides generation
Cannot get respective handling will accumulate as junk data, waste of resource.
Summary of the invention
Based on this, it is necessary in view of the above technical problems, provide a kind of production that can be reduced number of operations and save resource
Product consultation method, system, computer equipment and storage medium.
A kind of product consultation method, which comprises
Server receives the counsel requests that the first agreement side is sent, and based on the advisory data carried in the counsel requests
It is identified with multiple second protocol sides, it is single to generate consulting respectively, and singly binding is identically numbered for each consulting；
The consulting is singly sent to corresponding second protocol side according to each second protocol side's mark by the server,
And the answer data that the second protocol side returns are received, the answer data are single according to the consulting by the second protocol root
Input generates；
The answer data are sent to the first agreement side by the server；
When the server receives the first agreement root according to when the receiving information of data feedback of answer, acquisition
It is described to receive the single number of the corresponding consulting of information；
The server obtains corresponding consulting list according to the number, connects in consulting list described in crash handling without correspondence
By the consulting list of information.
The advisory data carried in the be set forth in counsel requests in one of the embodiments, and multiple second protocol sides
It is single to generate consulting respectively for mark, and singly binding is identically numbered for each consulting, comprising:
The server obtains preset consulting single mode plate；
The server inputs the advisory data according to the consulting single mode plate and second protocol side identifies, and generates and each
It is single that the second protocol side identifies corresponding consulting；
The server generates number at random, and each consulting list is bound with the number.
It is described in one of the embodiments, that corresponding consulting list is obtained according to the number, it is seeked advice from described in crash handling
There is no the corresponding consulting for receiving information singly to include: in list
The server obtains consulting list corresponding with the number according to the number, and determines from the consulting list
The consulting list of information is not received；
The server identification does not receive the state of the consulting list of information；
The server generates corresponding failure according to the single state of the consulting and indicates；
The server, which indicates to set up the consulting according to the failure, is set to failure.
In one of the embodiments, the method also includes:
The server identification is described to receive whether information includes the request of applying to purchase, and carries the use of applying to purchase in the request of applying to purchase
Family information and apply to purchase product type；
If so, the server then apply to purchase according to user information and it is described apply to purchase product type judgement the user of applying to purchase be
It is no to have the risk of applying to purchase；
If no, the server apply to purchase according to user information and it is described apply to purchase product type generation apply to purchase it is single simultaneously
It is sent to the first agreement side.
In one of the embodiments, it is described apply to purchase according to apply to purchase described in user information product type judgement apply to purchase use
Whether family has the risk of applying to purchase to include:
The server applies to purchase user information judgement according to and applies to purchase whether user is to apply to purchase for the first time；
If applying to purchase for the first time, the server then obtains risk assessment table and is sent to the first agreement side；
The server applies to purchase the use of user according to the risk assessment table determination that the first agreement side returns to
Family risk class；
Apply to purchase the product risks grade of product type corresponding product described in the server acquisition；
The server applies to purchase whether user has Shen according to the product risks grade and consumer's risk grade judgement
Purchase risk.
In one of the embodiments, the method also includes:
If not apply to purchase for the first time, the server then obtain described in apply to purchase the assessment period of user；
If it is not yet due that the server recognizes the assessment period, apply to purchase the corresponding consumer's risk of user described in acquisition
Grade；
The server applies to purchase whether user has Shen according to the product risks grade and consumer's risk grade judgement
Purchase risk.
In one of the embodiments, it is described apply to purchase according to user information and it is described apply to purchase product type generation apply to purchase
List is simultaneously sent to after the first agreement side, further includes:
The server obtain it is default apply to purchase record file, it is described that apply to purchase record file include purchase amount applied；
The server from it is described apply to purchase extract second protocol side's mark in list and apply to purchase information；
The server, which stores the information of applying to purchase to described according to second protocol side mark, applies to purchase record file
In, and update the purchase amount applied.
A kind of product consulting system, the system comprises:
First agreement side's terminal, for obtaining advisory data and multiple second protocol sides mark, according to the advisory data
Generation counsel requests, which are identified, with multiple second protocol sides is sent to server；
The server is asked for receiving the counsel requests of first agreement side terminal transmission, and based on the consulting
The advisory data and multiple second protocol sides mark for asking middle carrying, it is single to generate consulting respectively, and is each consulting singly binding phase
Same number；Consulting is singly sent to corresponding second protocol side's terminal according to each second protocol side's mark；
Second protocol side's terminal, for obtain by second protocol root according to it is described consulting single input generate answer data simultaneously
It is sent to the server；
The server is also used to receive the answer data that second protocol side's terminal returns, and the answer data are sent out
It send to first agreement side terminal；
The server, which is also used to work as, receives first agreement side terminal according to the receiving of the answer data feedback
When information, the number for receiving the corresponding consulting list of information is obtained；It is single according to the corresponding consulting of number acquisition, at failure
Managing in the consulting list does not have the corresponding consulting list for receiving information.
A kind of computer equipment, including memory and processor, the memory are stored with computer program, the processing
Device realizes product consultation method described in above-mentioned any one when executing the computer program.
A kind of computer readable storage medium, is stored thereon with computer program, and the computer program is held by processor
Product consultation method described in above-mentioned any one is realized when row.
The said goods consultation method, system, computer equipment and storage medium, server pass through the first agreement side hair first
The multiple corresponding consultings of counsel requests generation for carrying advisory data and multiple second protocol sides mark sent are single, and are each
The single binding of consulting is sent to corresponding second protocol side after being identically numbered, realize user simultaneously to seeking advice from many ways, thus
Ensure to reduce number of operations.Then second protocol root is received again according to the single answer data returned of consulting, and will answer data
It is sent to the first agreement side.And after the first agreement side one answer data feedback of receiving receives information, pass through the number of generation
The consulting list that no correspondence receives information is subjected to crash handling, the accumulation of junk data is reduced, saves resource.
Detailed description of the invention
Fig. 1 is the application scenario diagram of product consultation method in one embodiment；
Fig. 2 is the flow diagram of product consultation method in one embodiment；
Fig. 3 is to generate multiple corresponding consultings lists based on advisory data and each second protocol side mark in one embodiment,
And the flow diagram of step is identically numbered for the single binding of each consulting；
Fig. 4 is the flow diagram for seeking advice from single stage in one embodiment according to number crash handling；
Fig. 5 is the timing diagram of product consultation method in one embodiment；
Fig. 6 is the internal structure chart of computer equipment in one embodiment.
Specific embodiment
It is with reference to the accompanying drawings and embodiments, right in order to which the objects, technical solutions and advantages of the application are more clearly understood
The application is further elaborated.It should be appreciated that specific embodiment described herein is only used to explain the application, not
For limiting the application.
Product consultation method provided by the present application, can be applied in application environment as shown in Figure 1.Wherein, the first association
View side's terminal 102 and second protocol side's terminal 106 are communicated with server 104 by network by network.Server 104 connects
Receive the counsel requests of first agreement side's terminal 102 transmission；Server 104 and based on the advisory data that is carried in counsel requests and more
It is single to generate consulting respectively for a second protocol side's mark, and singly binding is identically numbered for each consulting；Server 104 is according to each
Consulting is singly sent to corresponding second protocol side's terminal 106 by two agreement sides mark；Server 104 simultaneously receives second protocol side's end
The answer data that end 106 returns, answer data are generated by second protocol root according to consulting single input；Server 104 will solve answer
According to being sent to first agreement side's terminal 102；When server 104 receives first agreement side's terminal 102 according to answer data feedback
When receiving information, obtain and receive the single number of the corresponding consulting of information.Server 104 obtains corresponding consulting according to number
It is single, there is no the corresponding consulting list for receiving information in crash handling consulting list.Wherein, first agreement side's terminal 102 and second protocol
Square terminal 106 can be, but not limited to be various personal computers, laptop, smart phone, tablet computer and it is portable can
Wearable device, server 104 can be realized with the server cluster of the either multiple server compositions of independent server.
In one embodiment, as shown in Fig. 2, providing a kind of product consultation method, it is applied in Fig. 1 in this way
It is illustrated for server, comprising the following steps:
Step S202, server receive the counsel requests that the first agreement side is sent, and based on the official communication carried in counsel requests
Data and multiple second protocol sides mark are ask, it is single to generate consulting respectively, and singly binding is identically numbered for each consulting.
Wherein, the problem of being seeked advice from that advisory data inputs for the first agreement side user in first agreement side's terminal, the
Two agreement sides mark refers to the first agreement side user in the mark for the side of being consulted that first agreement side's terminal selects, that is, second
The mark of agreement side.Counsel requests refer to that first agreement side's terminal is used to indicate server according to what the operation of the first agreement side generated
Carry out the request of product consulting.When first agreement side's user's operation the first agreement side terminal completes the input for the problem of being seeked advice from
After the mark selection of multiple second protocol sides, first agreement side's terminal then generates counsel requests, and by advisory data and multiple the
Two agreement sides mark sends jointly to server with counsel requests.
Specifically, the first agreement side user is corresponding by touch screen or the starting of key operation the first agreement side terminal loads
Application program or webpage, and by the way that the problem of being seeked advice from is input to corresponding input frame after selecting product in the middle.
Such as product be fund when, ask questions and apply to purchase price in addition to fund can be seeked advice from, can also seek advice from fund fixed interest rate, up and down
Limit interest rate etc..After the first agreement side completes to input, first agreement side's terminal generates multiple second protocol side's marks and selects for user
It selects.That is, first agreement side's terminal applies to purchase record file by what acquisition server was sent, the production is obtained from applying to purchase in record file
Product are corresponding to apply to purchase record, generates second protocol side's identification list according to the record applied to purchase and selects for the first agreement side.If the first association
There is the second protocol side for determining selection consulting in view side, and second protocol side's title removal search can also be directly inputted by function of search
Obtain corresponding second protocol side's mark.After user, which determines, completes selection, it is concurrent that first agreement side's terminal generates counsel requests
It send to server.Wherein, the first agreement side user can be with the multiple second protocol side's marks of simultaneous selection.
Further, consulting is singly to be generated and sent by server to second protocol side's terminal, for reflecting the first agreement
The problem of square user is seeked advice from returns to advisory data for second protocol side's terminal and is used.Including advisory data, second protocol side
Mark, the first agreement side mark and first agreement side's information.Number is then for binding mark used in related data.Example
Such as, in the present embodiment, multiple consulting lists binding of the number for that will generate, although those, which are seeked advice from, is singly destined to different the
Two agreement side's terminals, but indicate that it belongs to the same first agreement side and same problem by using being identically numbered
Consulting is single.
Specifically, when server receive first agreement side's terminal transmission carry advisory data and multiple second protocols
After side's mark, multiple consultings corresponding with second protocol side's mark are generated according to those advisory datas and each second protocol side mark
It is single.For example, when second protocol side's mark includes four second protocol side's marks such as mark 1, mark 2, mark 3, mark 4, clothes
It is single, again that advisory data is corresponding with 2 generation one of mark that advisory data and mark 1 are then generated a corresponding consulting by business device
Consulting is single, again by advisory data and mark 3 generate a corresponding consulting it is single, finally by advisory data with identify 4 generations one
Corresponding consulting is single, and a shared consulting corresponding with four second protocol side's marks is single.That is, in this four consulting lists
For information other than second protocol side's mark is different, other content is all identical.After consulting is single to be generated, server is according to pre-
The text library deposited generates a number at random, and the number and all consulting lists are bound.Text library may include letter, number
Word and spcial character, the coding generated at random can be pure digi-tal, pure letter, pure spcial character according to the rule of setting, or
Person's letter is mixed with number, letter is mixed with spcial character, number is mixed with spcial character or alphabetical, digital and special
Character three mixing.For example, having if number is abc.123 when being generated according to advisory data and four second protocol side's marks
When four consultings are single, then this four single numbers of consulting are abc.123.
In one embodiment, it after server generates consulting list, can be identified according to the second protocol side in consulting list
It carries out seeking advice from single classification.Corresponding file is created according to different second protocol sides mark, it can be second that this document, which presss from both sides title,
The mark name of agreement side.Server singly stores all consultings for needing to be sent to second protocol side's terminal to second protocol side
It identifies in corresponding file.It is sent to second protocol side's terminal after this document folder is compressed, realizes that quickly transmission is saved
Transfer resource.
Step S204, server identify according to each second protocol side consulting being singly sent to corresponding second protocol side, and
The answer data that second protocol side returns are received, answer data are generated by second protocol root according to consulting single input.
It is specifically, single according to advisory data and the corresponding multiple consultings of multiple second protocol sides mark generation when server,
And after being singly bundled with and be identically numbered for consulting, then single-shot can will be seeked advice from and give the terminal of second protocol side, i.e., by the
Consulting is singly sent to corresponding second protocol side's terminal by two agreement sides mark.
Wherein, if second protocol side's terminal has setting regulation to receive consulting single specific time, and multiple second protocols
The time of square terminal setting may be different.It is then different after server generates consulting list surely to send out all consulting lists in real time
All second protocol side's terminals are given, so it is single in the not sent shape to second protocol side's terminal some consulting
State.At this point, consulting, which is singly divided into having sent, waits the single wait seek advice from single and not sent consulting of answer.Dan Ze to be seeked advice from be server
It is sent to the consulting list of corresponding second protocol side's terminal, it is singly not sent for being not issued to the consulting of second protocol side's terminal
Consulting is single.For example, single shared a, b, c, the d tetra- of consulting generated, wherein a, b bis- are sent to second protocol side's terminal, then
A, this two consultings of b are singly list to be seeked advice from, this two consultings of c, d are singly not sent consulting list.
Further, answer data are that second protocol side's terminal obtains, and are sent to the according to server by second protocol side
What the consulting single input of two agreement side's terminals generated.Also, every by each second protocol side's terminal return come answer data and
The consulting that second protocol side's terminal receives, which singly possesses, to be identically numbered, that is to say, that if answer data are single defeated according to consulting
Enter, then the answer data are singly identically numbered with the consulting.With single sample is seeked advice from, numbered by binding by each answer data
It is associated.
Specifically, when second protocol side terminal receive server transmission after seeking advice from list, grasped by second protocol side
Make to click to open and waits for this to seek advice from single instruction, it will be wait seek advice from single display in the display device of second protocol side's terminal.Second
Agreement root is according to wait seek advice from the corresponding answer data of the input of the advisory data in list, after the completion of the input of second protocol side, second
Agreement side's terminal is back to server for data are answered.
Step S206, server are sent to the first agreement side for data are answered.
Step S208, when server receives the first agreement root according to when receiving information of data feedback of answer, acquisition is connect
By the single number of the corresponding consulting of information.
Wherein, after reception information refers to that first agreement side's terminal receives answer data, if the selection of the first agreement side receives
The answer data, then first agreement side's terminal returns receives information accordingly.Specifically, when server receives second protocol side
After the answer data that terminal returns, which is sent to corresponding first agreement side terminal.If first agreement side's terminal
The first agreement side receive the answer data, then first agreement side's terminal feedback receives information.It is opposite, the answer if not accepted
Data are not fed back then and receive information or feed back not receive information.What it is when the return of first agreement side's terminal is to receive information, service
Device then obtains this and receives the single number of the corresponding consulting of information.That is, since answer data are singly generated according to consulting,
It is identically numbered so answer data singly possess with corresponding consulting.And receiving information is fed back according to answer data,
Receiving the corresponding consulting of information singly is exactly that it answers the corresponding consulting list of data.For example, when the single advisory data of consulting is " to be somebody's turn to do
The floating interest rate of fund is in what range ", and the answer data that second protocol side is returned are " A-B ", server sends out " A-B "
It send to first agreement side's terminal, if first agreement side's terminal receives " A-B ", receiving information, " floating interest rate for receiving fund is
A-B " feeds back to server, and server then obtains number bound in the consulting list, that is, receives the corresponding consulting list of information
Number.
Step S210, server obtain corresponding consulting list according to number, and crash handling is seeked advice from list to be received without corresponding
The consulting list of information.
Wherein, it is singly that no homographic solution answer is received according to by the first agreement side that correspondence, which receives the consulting of information,
Consulting is single.When the first agreement side receive from it to answer data in select receptible answer data go feedback receive information,
Then other consulting lists for not receiving information by user terminal feedback are then obtained according to the number all without any effect
The number is bound, but by the corresponding consulting list for receiving information of first agreement side's terminal feedback, and by the consulting list
Crash handling.
The said goods consultation method, what server passed through the transmission of the first agreement side first carries advisory data and multiple the
It is single that the counsel requests of two agreement sides mark generate multiple corresponding consultings, and singly sends after binding is identically numbered for each consulting
To corresponding second protocol side, user is realized simultaneously to seeking advice from many ways, so that it is guaranteed that reducing number of operations.Then it receives again
Second protocol root is sent to the first agreement side according to the single answer data returned of consulting, and by answer data.And when the first association
View side receives after an answer data feedback receives information, by the number of generation by no correspondence receive the consulting list of information into
Row crash handling reduces the accumulation of junk data, saves resource.
In one embodiment, as shown in figure 3, being generated based on advisory data and each second protocol side mark multiple corresponding
Consulting is single, and for each consulting it is single bind be identically numbered the following steps are included:
Step S302 obtains preset consulting single mode plate.
Step S304 is identified according to consulting single mode plate input advisory data and second protocol side, is generated and each second protocol
It is single that side identifies corresponding consulting.
Step S306, server generates number at random, and each consulting list is bound with number.
Wherein, consulting single mode plate is to be pre-configured with to be stored in server, for generating the single template of consulting.Seek advice from single mode plate
In include but is not limited to advisory data column, second protocol side's identification field, user information column and numbered bin, be respectively used to fill in pair
Advisory data, second protocol side's mark, user information and the number answered.
Specifically, it is single to obtain preset consulting after server receives advisory data and multiple second protocol sides identify
Template.How many corresponding consultings lists are generated based on how many a second protocol sides marks are lower, that is, by advisory data and one
Second protocol side's mark, which is input in consulting single mode plate, generates the corresponding consulting list of second protocol side mark.Also, at random from
Random acquisition letter, number and the spcial character composition coding prestored, the coding of composition is singly bound with the consulting generated,
And number is input in the numbered bin in consulting list.That is, how many a second protocol side's marks are with regard to how many official communication
It askes single.
In one embodiment, as shown in figure 4, obtaining corresponding consulting list according to number, do not have in crash handling consulting list
Have the corresponding consulting list for receiving information the following steps are included:
It is single to obtain consulting corresponding with number according to number by step S402, and determination does not receive information from consulting list
Consulting list.
Step S404, identification do not receive the state of the consulting list of information.
Step S406 generates corresponding failure according to the single state of consulting and indicates.
Consulting is set up according to failure mark and is set to failure by step S408.
Wherein, the answer data inputted when the second protocol side that a consulting singly obtains corresponding second protocol side's terminal,
And the answer data are received by first the first agreement side of agreement side's terminal, then other consultings are single is just not needed, if
Junk data will be become without processing to accumulate always, lead to the waste of resource.So when the first agreement side receives a solution
Answer according to and feed back it is corresponding receive information after, then obtain this and receive the single number of the corresponding consulting of information.It is obtained according to number all
Consulting identical with the number is single, determines from all consulting lists without the corresponding consulting list for receiving information, that is, in addition to quilt
All unaccredited consulting lists except the consulting list of receiving.
The single state of consulting refers to that consulting is singly currently at what stage of consulting, including newly-built state, state to be answered
It has answered and has not received state.I.e., it has no it singly includes these three states that correspondence, which receives the consulting of information, as long as when first
For agreement root according to it has been accepted that answer data feedback receives information, the consulting under these three states is singly not corresponding
Receive the consulting list of information.After the consulting of newly-built state singly refers to generation consulting list, due to being unsatisfactory for transmission condition, cause not having also
There is the consulting list for being sent to corresponding second protocol side's terminal, and is sent to the consulting that second protocol side's terminal is answered not yet
It is single information to be received according to answer data feedback by first agreement side's terminal naturally.For example, second protocol side is identified as 1
Terminal setting consulting in second protocol side's is single periodically in 8 points of daily receptions, then when not to 8, server can not be by second
The consulting that agreement side is identified as 1 is singly sent to second protocol side's terminal that second protocol side is identified as 1.But due to other
Two agreement sides can receive the consulting list sent in real time, then may return to answer data and by the when other second protocol side's terminals
After one agreement side receiving feedback receives information, second protocol side's terminal that second protocol side is identified as 1 is all not received by correlation
The consulting list of connection, so causing consulting single also in newly-built state.Although state to be answered then refers to that consulting is single by corresponding second
Agreement side's terminal is received, but second protocol side never carries out answer processing and causes not answer data, that is,
It says, receives information for the first agreement side feedback also without answer data.And has first being handled than him and obtained
The answer data for second protocol side's terminal that one agreement side receives, then the data are in state to be answered.It has answered and has not received
State is then received answer data not to be selected by the first agreement side, that is, do not connect under multiple answer data
By then will not receive information according to answer data feedback is to have answered not receive state.
After server gets the single state of all unaccredited consultings, corresponding failure is generated according to its state and is marked
Will.That is, the failure mark of newly-built state consulting list is newly-built failure, the failure mark of state consulting list to be answered is that consulting is lost
Effect has been answered and has not received the single failure mark of state consulting as answer failure.It, then will failure after generating corresponding failure mark
Mark and the single binding of consulting, indicate the consulting list and have failed with the consulting simple correlation data, and no longer valid
Consulting is single and data are stored to corresponding waste areas, prevents it from occupying and uses resource.Wherein, when the consulting list of state to be answered
After setting failure, server will send fail message to corresponding second protocol side's terminal, for prompting second protocol side should be to
The consulting of answer is singly no longer valid, will no longer need to answer.
In one embodiment, product consultation method further comprises the steps of: identification and receives whether information includes the request of applying to purchase, Shen
The user information of applying to purchase is carried in purchase request and applies to purchase product type；If so, according to the user information of applying to purchase and applying to purchase product type
Number judgement applies to purchase whether user has the risk of applying to purchase；If no, server according to the user information of applying to purchase and applies to purchase product type life
At list of applying to purchase and it is sent to the first agreement side.
Wherein, the server that is used to indicate that the request of applying to purchase refers to that the first agreement side of first agreement side's terminal is sent generates Shen
The request instruction of buying order.The user information of applying to purchase is the personal information for the user of applying to purchase, and applying to purchase product type then is server for knowing
The product that do not applied to purchase by user.The risk of applying to purchase, which refers to, judges that user refers to if appropriate for the judge for buying its selected product
Mark.
Specifically, when server receives after receiving information of user, if recognizing, to receive information include the request of applying to purchase,
It obtains applying to purchase of carrying in the request of applying to purchase and user information and applies to purchase product type.Namely the first agreement side is passing through the first agreement
When square terminal transmission receives information, apply to purchase the product by operating first agreement side's terminal check, first agreement side's terminal is then given birth to
It is sent to server together with receiving information at the information of applying to purchase.First agreement side's terminal is carried when request is applied to purchase in transmission applies to purchase
User information and applies to purchase product type and send jointly to server.After receiving information of user can also be received when server,
The options whether generation applies to purchase the product returns to first agreement side's terminal.When the first agreement side is selected in first agreement side's terminal
It selects and determines the when of applying to purchase, the synchronous generation request of applying to purchase of first agreement side's terminal is sent to server.If applying to purchase product is financial product,
Such as fund etc..Then when server, which receives, applies to purchase request, personal information based on the user of applying to purchase and applies to purchase product type and sentence
Determine whether user has the risk of applying to purchase, when judging that user has that after applying to purchase risk, then feedback applies to purchase failure and failure reason could to corresponding to
First agreement side's terminal inform the first agreement side its do not apply to purchase qualification.If not applying to purchase risk, user's letter is applied to purchase in acquisition
Breath and product details are obtained according to product type of applying to purchase, list is applied to purchase according to user information and the generation of product details and are sent to the
One agreement side's terminal, for applying to purchase the information of applying to purchase of the product, including second protocol side's mark and Shen to the confirmation of the first agreement side
Information is purchased, information such as amount payable, product risks details and points for attention etc. are applied to purchase.
In one embodiment, apply to purchase whether user has the wind of applying to purchase with product type judgement is applied to purchase according to the user information of applying to purchase
Danger is the following steps are included: apply to purchase whether user is to apply to purchase for the first time according to user information judgement is applied to purchase；If applying to purchase for the first time, then obtain
Risk assessment table is simultaneously sent to the first agreement side；The risk assessment table determination returned to according to the first agreement side applies to purchase user's
Consumer's risk grade；Obtain the product risks grade for applying to purchase product type corresponding product；According to product risks grade and user's wind
Dangerous grade judgement applies to purchase whether user has the risk of applying to purchase.
Wherein, apply to purchase for the first time for initial purchase financial product.Risk assessment table be include file to fill substance, root
The content evaluation consumer's risk grade filled according to user.Product risks grade refers to the risk class of financial product itself.
Server searches whether that this applies to purchase the personal information of user from user information database, or is applied to purchase according to this
The personal information of user searches this from service database and applies to purchase whether user had purchasing history record.If user information database
In have this apply to purchase the personal information of user or had in service database purchasing history record, it is determined that this applies to purchase use
Family is not to apply to purchase for the first time.It is required to risk assessment before applying to purchase due to financial product, if it is to purchase for the first time that then this, which applies to purchase user not,
It buys, should there is corresponding risk assessment table in risk assessment Table storehouse.Then when server confirms that this user of applying to purchase is to apply to purchase for the first time
Afterwards, then it represents that this user of applying to purchase does not have corresponding risk assessment table.In blank risk assessment table is then sent to by server
First agreement side's terminal, when the first agreement side of first agreement side's terminal will fill in completion to fill substance in risk assessment table
Afterwards, first agreement side's terminal returns to the risk assessment table.This is determined according to the content that user is filled in risk assessment table
The secondary consumer's risk grade for applying to purchase user.Server obtains this product risks etc. for applying to purchase product according to the product type of applying to purchase
Grade, compares consumer's risk grade and product risks grade, if consumer's risk grade is greater than or equal to product risks grade, then it represents that
This user can undertake this and apply to purchase product bring risk, determine that the user does not apply to purchase risk, the list of applying to purchase can be generated.
If consumer's risk grade is less than product risks grade, then it represents that this user can not undertake this and apply to purchase product bring risk,
It determines that the user has the risk of applying to purchase, that is, applies to purchase unsuccessfully.
It in one embodiment, is not the after of applying to purchase for the first time when server confirms that this applies to purchase user, then it represents that this is applied to purchase
User has corresponding risk assessment table in risk assessment library.Server is then obtained according to this personal information for applying to purchase user first
It takes this to apply to purchase the assessment period of user, if server recognizes assessment table time limit and not yet due, is obtained from risk assessment library
Take corresponding risk assessment table.This consumer's risk grade for applying to purchase user is obtained from risk assessment table again, according to the user
Risk class and product risks grade determine whether user has the risk of applying to purchase.If server recognizes assessment, the table time limit is had expired,
It then obtains risk assessment table and is sent to the first agreement side and re-starts risk assessment and determine consumer's risk grade.In the present embodiment
In, confirm that user's applies to purchase risk by risk assessment, it is ensured that the safety applied to purchase.
In one embodiment, it is generated according to the user information of applying to purchase with product type of applying to purchase and applies to purchase list and be sent to the first association
Acquisition is further comprised the steps of: after view side and is preset and applies to purchase record file, and applying to purchase record file includes purchase amount applied；It is extracted from applying to purchase in list
Second protocol side identifies and applies to purchase information；Server stores the information of applying to purchase to applying to purchase record file according to second protocol side's mark
In, and update purchase amount applied.
Wherein, apply to purchase record file and refer to the record file that information is identified and applied to purchase for record product corresponding seller.Shen
Purchase amount is then recorded on the purchased amount for applying to purchase the product in record file.Specifically, it after list is applied to purchase in server generation, obtains
Preconfigured to apply to purchase record file, applying to purchase in record file includes product record column belonging to each second protocol side mark,
And each product has corresponding purchased amount in product record column.From applying to purchase information of applying to purchase is extracted in list and this is applied to purchase pair
Answer the second protocol side of second protocol side to identify, server according to second protocol side identify from apply to purchase record file in find this
The corresponding product of second protocol side records column, and information input to product of applying to purchase that this product is applied to purchase records column.And
And while by the purchase amount applied of the product increase by 1, that is to say, that certain product apply to purchase record file in increase once applies to purchase information,
Purchase amount applied is then increased by 1.
In one embodiment, as shown in figure 5, providing a kind of timing diagram of product consultation method.When the first agreement side
The advisory data and multiple second protocol sides that the first agreement side that terminal 102 gets first agreement side's terminal is inputted identify it
Afterwards, counsel requests are generated according to advisory data and multiple second protocol sides mark and is sent to server 104.Server 104 connects
After the counsel requests for carrying advisory data and multiple second protocol sides mark for receiving the transmission of first agreement side's terminal 102,
It is single that multiple corresponding consultings are generated respectively based on advisory data and each second protocol side mark, and singly binding is identical for each consulting
Number.Consulting is singly sent to corresponding second protocol side's terminal 106 further according to each second protocol side mark.Work as second protocol
After square terminal 106 gets the answer data by second protocol side user according to consulting single input generation, answer data are sent
To server 104.After server 104 receives the answer data of second protocol side's terminal return, answer data are sent to the
One agreement side's terminal 102.When the first agreement side user of first agreement side's terminal 102 receives the answer of the return of server 104
Data then send to server 104 and corresponding receive information.Server 104, which is worked as, receives first agreement side's terminal 102 according to solution
When receiving information of data feedback is answered, obtains and receives the single number of the corresponding consulting of information；It is not right according to number crash handling
It should receive the consulting list of information.
It should be understood that although each step in the flow chart of Fig. 2-4 is successively shown according to the instruction of arrow,
These steps are not that the inevitable sequence according to arrow instruction successively executes.Unless expressly stating otherwise herein, these steps
Execution there is no stringent sequences to limit, these steps can execute in other order.Moreover, at least one in Fig. 2-4
Part steps may include that perhaps these sub-steps of multiple stages or stage are not necessarily in synchronization to multiple sub-steps
Completion is executed, but can be executed at different times, the execution sequence in these sub-steps or stage is also not necessarily successively
It carries out, but can be at least part of the sub-step or stage of other steps or other steps in turn or alternately
It executes.
In one embodiment, a kind of product consulting system is provided, comprising: first agreement side's terminal, server and second
Agreement side's terminal, wherein first agreement side's terminal, for obtaining advisory data and multiple second protocol sides mark, according to consulting
Data and multiple second protocol sides mark generate counsel requests and are sent to server；Server, it is whole for receiving the first agreement side
The counsel requests sent are held, and are identified based on the advisory data carried in counsel requests and multiple second protocol sides, are generated respectively
Consulting is single, and singly binding is identically numbered for each consulting；Consulting is singly sent to corresponding the according to each second protocol side mark
Two agreement side's terminals；Second protocol side's terminal, for obtaining the answer data generated by second protocol root according to consulting single input
And it is sent to server；Server is also used to receive the answer data of second protocol side's terminal return, and answer data are sent to
First agreement side's terminal；Server is also used to receive first agreement side's terminal and receives information according to answer data feedback
When, it obtains and receives the single number of the corresponding consulting of information；Corresponding consulting list is obtained according to number, is not had in crash handling consulting list
There is the corresponding consulting list for receiving information.
In one embodiment, server is also used to obtain preset consulting single mode plate；It is consulted according to consulting single mode plate input
Data and second protocol side's mark are ask, it is single to generate consulting corresponding with each second protocol side mark；It is random to generate number, and will be each
Consulting is single to bind with number.
In one embodiment, server is also used to obtain consulting corresponding with number according to number single and single from consulting
Middle determination does not receive the consulting list of information；Identification does not receive the state of the consulting list of information；It is raw according to the single state of consulting
Indicate at corresponding failure；Consulting is set up according to failure mark and is set to failure.
In one embodiment, server, which is also used to identify, receives whether information includes the request of applying to purchase, and takes in the request of applying to purchase
With the user information of applying to purchase and apply to purchase product type；If so, being applied to purchase according to the user information of applying to purchase with product type judgement is applied to purchase
Whether user has the risk of applying to purchase；If no, applying to purchase list with product type generation is applied to purchase according to user information of applying to purchase and being sent to
The first agreement side.
In one embodiment, server is also used to apply to purchase whether user is Shen for the first time according to applying to purchase user information judgement
Purchase；If applying to purchase for the first time, then obtains risk assessment table and be sent to the first agreement side；The wind returned to according to the first agreement side
Dangerous assessment table determines the consumer's risk grade for the user that applies to purchase；Obtain the product risks grade for applying to purchase product type corresponding product；Root
Apply to purchase whether user has the risk of applying to purchase according to product risks grade and the judgement of consumer's risk grade.
In one embodiment, server is also used to if not applying to purchase for the first time, then the assessment period of user is applied to purchase in acquisition；If
It is not yet due to recognize assessment period, then obtains and applies to purchase the corresponding consumer's risk grade of user；According to product risks grade and user
Risk class judgement applies to purchase whether user has the risk of applying to purchase.
In one embodiment, server, which is also used to obtain to preset, applies to purchase record file, and applying to purchase record file includes applying to purchase
Amount；From extraction second protocol side mark in list of applying to purchase and apply to purchase information；According to second protocol side mark will the information of applying to purchase store to
Apply to purchase in record file, and updates purchase amount applied.
Specific about product consulting system limits the restriction that may refer to above for product consulting system, herein not
It repeats again.
In one embodiment, a kind of computer equipment is provided, which can be server, internal junction
Composition can be as shown in Figure 6.The computer equipment include by system bus connect processor, memory, network interface and
Database.Wherein, the processor of the computer equipment is for providing calculating and control ability.The memory packet of the computer equipment
Include non-volatile memory medium, built-in storage.The non-volatile memory medium is stored with operating system, computer program and data
Library.The built-in storage provides environment for the operation of operating system and computer program in non-volatile memory medium.The calculating
The database of machine equipment is for storing data.The network interface of the computer equipment is used to pass through network connection with external terminal
Communication.To realize a kind of product consultation method when the computer program is executed by processor.
It will be understood by those skilled in the art that structure shown in Fig. 6, only part relevant to application scheme is tied
The block diagram of structure does not constitute the restriction for the computer equipment being applied thereon to application scheme, specific computer equipment
It may include perhaps combining certain components or with different component layouts than more or fewer components as shown in the figure.
In one embodiment, a kind of computer equipment, including memory and processor are provided, which is stored with
Computer program, the processor perform the steps of when executing computer program
The counsel requests of the first agreement side transmission are received, and based on the advisory data carried in counsel requests and multiple second
It is single to generate consulting respectively for agreement side's mark, and singly binding is identically numbered for each consulting；
Consulting is singly sent to corresponding second protocol side according to each second protocol side mark, and receives second protocol side and returns
The answer data returned, answer data are generated by second protocol root according to consulting single input；
Answer data are sent to the first agreement side；
When receiving the first agreement root according to when receiving information of data feedback of answer, acquisition receives the corresponding consulting of information
Single number；
Corresponding consulting list is obtained according to number, does not have the corresponding consulting list for receiving information in crash handling consulting list.
In one embodiment, it is also performed the steps of when processor executes computer program and obtains preset consulting list
Template；According to consulting single mode plate input advisory data and second protocol side's mark, generate corresponding with each second protocol side mark
Consulting is single；It is random to generate number, and each consulting list is bound with number.
In one embodiment, it is also performed the steps of when processor executes computer program and is obtained and compiled according to number
Number corresponding consulting is single, and the consulting list for not receiving information is determined from consulting list；Identification does not receive the consulting list of information
State；Corresponding failure mark is generated according to the single state of consulting；Consulting is set up according to failure mark and is set to failure.
In one embodiment, also perform the steps of whether identification receives information when processor executes computer program
Including the request of applying to purchase, the user information of applying to purchase is carried in the request of applying to purchase and applies to purchase product type；If so, according to user's letter is applied to purchase
It ceases and applies to purchase product type judgement and apply to purchase whether user has the risk of applying to purchase；If no, basis applies to purchase user information and the production of applying to purchase
The generation of product model applies to purchase list and is sent to the first agreement side.
In one embodiment, basis is also performed the steps of when processor executes computer program applies to purchase user information
Judgement applies to purchase whether user is to apply to purchase for the first time；If applying to purchase for the first time, then obtains risk assessment table and be sent to the first agreement side；Root
The risk assessment table returned to according to the first agreement side determines the consumer's risk grade for the user that applies to purchase；Product type pair is applied to purchase in acquisition
Answer the product risks grade of product；Apply to purchase whether user has the wind of applying to purchase according to product risks grade and the judgement of consumer's risk grade
Danger.
In one embodiment, it also performs the steps of when processor executes computer program if not applying to purchase for the first time, then
Obtain the assessment period for the user that applies to purchase；If it is not yet due to recognize assessment period, corresponding consumer's risk of user etc. is applied to purchase in acquisition
Grade；Apply to purchase whether user has the risk of applying to purchase according to product risks grade and the judgement of consumer's risk grade.
In one embodiment, acquisition is also performed the steps of when processor executes computer program and is preset applies to purchase record
File, applying to purchase record file includes purchase amount applied；From extraction second protocol side mark in list of applying to purchase and apply to purchase information；According to the second association
View side's mark stores the information of applying to purchase to applying to purchase in record file, and updates purchase amount applied.
In one embodiment, a kind of computer readable storage medium is provided, computer program is stored thereon with, is calculated
Machine program performs the steps of when being executed by processor
The counsel requests of the first agreement side transmission are received, and based on the advisory data carried in counsel requests and multiple second
It is single to generate consulting respectively for agreement side's mark, and singly binding is identically numbered for each consulting；
Consulting is singly sent to corresponding second protocol side according to each second protocol side mark, and receives second protocol side and returns
The answer data returned, answer data are generated by second protocol root according to consulting single input；
Answer data are sent to the first agreement side；
When receiving the first agreement root according to when receiving information of data feedback of answer, acquisition receives the corresponding consulting of information
Single number；
Corresponding consulting list is obtained according to number, does not have the corresponding consulting list for receiving information in crash handling consulting list.
In one embodiment, it is also performed the steps of when computer program is executed by processor and obtains preset consulting
Single mode plate；According to consulting single mode plate input advisory data and second protocol side's mark, generate corresponding with each second protocol side mark
Consulting list；It is random to generate number, and each consulting list is bound with number.
In one embodiment, also performed the steps of when computer program is executed by processor according to number obtain with
Corresponding consulting list is numbered, and determines the consulting list for not receiving information from consulting list；Identification does not receive the consulting of information
Single state；Corresponding failure mark is generated according to the single state of consulting；Consulting is set up according to failure mark and is set to failure.
In one embodiment, identification is also performed the steps of when computer program is executed by processor receiving information is
No includes the request of applying to purchase, and the user information of applying to purchase is carried in the request of applying to purchase and applies to purchase product type；If so, according to the user of applying to purchase
Information applies to purchase whether user has the risk of applying to purchase with product type judgement is applied to purchase；If no, basis is applied to purchase user information and is applied to purchase
Product type generation applies to purchase list and is sent to the first agreement side.
In one embodiment, it also performs the steps of when computer program is executed by processor and is believed according to the user that applies to purchase
Breath judgement applies to purchase whether user is to apply to purchase for the first time；If applying to purchase for the first time, then obtains risk assessment table and be sent to the first agreement side；
The risk assessment table returned to according to the first agreement side determines the consumer's risk grade for the user that applies to purchase；Product type is applied to purchase in acquisition
The product risks grade of corresponding product；Apply to purchase whether user has the wind of applying to purchase according to product risks grade and the judgement of consumer's risk grade
Danger.
In one embodiment, it is also performed the steps of when computer program is executed by processor if not apply to purchase for the first time,
Then obtain the assessment period for the user that applies to purchase；If it is not yet due to recognize assessment period, the corresponding consumer's risk of user is applied to purchase in acquisition
Grade；Apply to purchase whether user has the risk of applying to purchase according to product risks grade and the judgement of consumer's risk grade.
In one embodiment, the acquisition default note of applying to purchase also is performed the steps of when computer program is executed by processor
File is recorded, applying to purchase record file includes purchase amount applied；From extraction second protocol side mark in list of applying to purchase and apply to purchase information；According to second
Agreement side's mark stores the information of applying to purchase to applying to purchase in record file, and updates purchase amount applied.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, being can be with
Relevant hardware is instructed to complete by computer program, the computer program can be stored in a non-volatile computer
In read/write memory medium, the computer program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.Wherein,
To any reference of memory, storage, database or other media used in each embodiment provided herein,
Including non-volatile and/or volatile memory.Nonvolatile memory may include read-only memory (ROM), programming ROM
(PROM), electrically programmable ROM (EPROM), electrically erasable ROM (EEPROM) or flash memory.Volatile memory may include
Random access memory (RAM) or external cache.By way of illustration and not limitation, RAM is available in many forms,
Such as static state RAM (SRAM), dynamic ram (DRAM), synchronous dram (SDRAM), double data rate sdram (DDRSDRAM), enhancing
Type SDRAM (ESDRAM), synchronization link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM
(RDRAM), direct memory bus dynamic ram (DRDRAM) and memory bus dynamic ram (RDRAM) etc..
Each technical characteristic of above embodiments can be combined arbitrarily, for simplicity of description, not to above-described embodiment
In each technical characteristic it is all possible combination be all described, as long as however, the combination of these technical characteristics be not present lance
Shield all should be considered as described in this specification.
The several embodiments of the application above described embodiment only expresses, the description thereof is more specific and detailed, but simultaneously
It cannot therefore be construed as limiting the scope of the patent.It should be pointed out that coming for those of ordinary skill in the art
It says, without departing from the concept of this application, various modifications and improvements can be made, these belong to the protection of the application
Range.Therefore, the scope of protection shall be subject to the appended claims for the application patent.
Claims (10)
1. a kind of product consultation method, which comprises
Server receives the counsel requests that the first agreement side is sent, and based on the advisory data that carries in the counsel requests and more
It is single to generate consulting respectively for a second protocol side's mark, and singly binding is identically numbered for each consulting；
The consulting is singly sent to corresponding second protocol side according to each second protocol side's mark by the server, and is connect
The answer data that the second protocol side returns are received, the answer data are by the second protocol root according to the consulting single input
It generates；
The answer data are sent to the first agreement side by the server；
When the server receives the first agreement root according to when the receiving information of data feedback of answer, described in acquisition
Receive the single number of the corresponding consulting of information；
The server obtains corresponding consulting list according to the number, and no correspondence receives letter in consulting list described in crash handling
The consulting list of breath.
2. the method according to claim 1, wherein described based on the advisory data carried in the counsel requests
It is identified with multiple second protocol sides, it is single to generate consulting respectively, and singly binding is identically numbered for each consulting, comprising:
The server obtains preset consulting single mode plate；
The server inputs the advisory data according to the consulting single mode plate and second protocol side identifies, generate with it is each described
It is single that second protocol side identifies corresponding consulting；
The server generates number at random, and each consulting list is bound with the number.
3. being lost the method according to claim 1, wherein described obtain corresponding consulting list according to the number
There is no the corresponding consulting list for receiving information in the effect processing consulting list, comprising:
The server obtains consulting list corresponding with the number according to the number, and determination does not have from the consulting list
Receive the consulting list of information；
The server identification does not receive the state of the consulting list of information；
The server generates corresponding failure according to the single state of the consulting and indicates；
The server, which indicates to set up the consulting according to the failure, is set to failure.
4. the method according to claim 1, wherein the method also includes:
The server identification is described to receive whether information includes the request of applying to purchase, and carries in the request of applying to purchase and applies to purchase user's letter
Cease and apply to purchase product type；
If so, the server then apply to purchase according to user information and it is described apply to purchase product type judgement apply to purchase whether user has
Apply to purchase risk；
If no, the server apply to purchase according to user information and it is described apply to purchase product type generation apply to purchase list and send
To the first agreement side.
5. according to the method described in claim 4, it is characterized in that, described apply to purchase user information and the production of applying to purchase according to
Whether user is applied to purchase in the judgement of product model has the risk of applying to purchase to include:
The server applies to purchase user information judgement according to and applies to purchase whether user is to apply to purchase for the first time；
If applying to purchase for the first time, the server then obtains risk assessment table and is sent to the first agreement side；
The server applies to purchase user's wind of user according to the risk assessment table determination that the first agreement side returns to
Dangerous grade；
Apply to purchase the product risks grade of product type corresponding product described in the server acquisition；
The server applies to purchase whether user has the wind of applying to purchase according to the product risks grade and consumer's risk grade judgement
Danger.
6. according to the method described in claim 5, it is characterized in that, the method also includes:
If not apply to purchase for the first time, the server then obtain described in apply to purchase the assessment period of user；
If it is not yet due that the server recognizes the assessment period, apply to purchase corresponding consumer's risk of user etc. described in acquisition
Grade；
The server applies to purchase whether user has the wind of applying to purchase according to the product risks grade and consumer's risk grade judgement
Danger.
7. according to the method described in claim 4, it is characterized in that, described apply to purchase user information and the production of applying to purchase according to
The generation of product model is applied to purchase list and is sent to after the first agreement side, further includes:
The server obtain it is default apply to purchase record file, it is described that apply to purchase record file include purchase amount applied；
The server from it is described apply to purchase extract second protocol side's mark in list and apply to purchase information；
The server, which identifies to store the information of applying to purchase to described according to the second protocol side, to be applied to purchase in record file, and
Update the purchase amount applied.
8. a kind of product consulting system, which is characterized in that the system comprises:
First agreement side's terminal, for obtaining advisory data and multiple second protocol sides mark, according to the advisory data and more
A second protocol side's mark generates counsel requests and is sent to server；
The server, for receiving the counsel requests of first agreement side terminal transmission, and based in the counsel requests
It is single to generate consulting respectively for the advisory data of carrying and multiple second protocol sides mark, and singly binding is identical for each consulting
Number；Consulting is singly sent to corresponding second protocol side's terminal according to each second protocol side's mark；
Second protocol side's terminal is sent by second protocol root according to the answer Data Concurrent that the consulting single input generates for obtaining
To the server；
The server is also used to receive the answer data that second protocol side's terminal returns, and the answer data are sent to
First agreement side terminal；
The server is also used to receive first agreement side terminal and receives information according to the answer data feedback
When, obtain the number for receiving the corresponding consulting list of information；Corresponding consulting list, crash handling institute are obtained according to the number
Stating does not have the corresponding consulting list for receiving information in consulting list.
9. a kind of computer equipment, including memory and processor, the memory are stored with computer program, feature exists
In the step of processor realizes any one of claims 1 to 7 the method when executing the computer program.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program
The step of method described in any one of claims 1 to 7 is realized when being executed by processor.
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| CN201910555731.5A CN110415070A (en) | 2019-06-25 | 2019-06-25 | Product consultation method, system, computer equipment and storage medium |
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| CN201910555731.5A CN110415070A (en) | 2019-06-25 | 2019-06-25 | Product consultation method, system, computer equipment and storage medium |
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| CN111274490A (en) * | 2020-03-26 | 2020-06-12 | 北京百度网讯科技有限公司 | Method and device for processing consultation information |
| US11663248B2 (en) | 2020-03-26 | 2023-05-30 | Beijing Baidu Netcom Science And Technology Co., Ltd. | Method and apparatus for processing consultation information |
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| US11663248B2 (en) | 2020-03-26 | 2023-05-30 | Beijing Baidu Netcom Science And Technology Co., Ltd. | Method and apparatus for processing consultation information |
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