CN110413720A - A method of banking is guided by map inquiry - Google Patents
A method of banking is guided by map inquiry Download PDFInfo
- Publication number
- CN110413720A CN110413720A CN201910686512.0A CN201910686512A CN110413720A CN 110413720 A CN110413720 A CN 110413720A CN 201910686512 A CN201910686512 A CN 201910686512A CN 110413720 A CN110413720 A CN 110413720A
- Authority
- CN
- China
- Prior art keywords
- client
- business
- map
- banking
- site
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 22
- 238000004458 analytical method Methods 0.000 claims description 4
- 238000004891 communication Methods 0.000 claims 1
- 230000005611 electricity Effects 0.000 description 4
- 238000007405 data analysis Methods 0.000 description 2
- 230000008676 import Effects 0.000 description 2
- 238000009412 basement excavation Methods 0.000 description 1
- 230000004927 fusion Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/29—Geographical information databases
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
Abstract
The present invention provides a kind of methods for guiding banking by map inquiry, are related to financial technology field, to solve the technical issues of banking existing in the prior art handles low efficiency.This method includes obtaining client traffic demand by electronic map, and client is guided to select corresponding site and channel according to the client business requirement, carries out business handling using electronic map.The present invention passes through electronic map by client, digital map navigation in conjunction with bank service, and raising banking handles efficiency.
Description
Technical field
The present invention relates to financial technology fields, more particularly, to a kind of method for guiding banking by map inquiry.
Background technique
Banking is handled there are mainly three types of channel at present, first is that bank's physical branch, second is that desktop end, mobile terminal are online
Bank, third is that the remote handles such as phone, wechat or smart client service.But three kinds of channels are mutually isolated, and are linked up collaboration and are had some setbacks
Freely, traffic border does not couple effectively, influences business efficiency.
Applicants have discovered that the existing technology has at least the following problems:
Existing banking handles low efficiency.
Summary of the invention
The purpose of the present invention is to provide a kind of methods for guiding banking by map inquiry, to solve the prior art
Present in banking the technical issues of handling low efficiency.Optimal technical scheme in many technical solutions provided by the invention
Many technical effects (high-efficient, the at low cost, easy to use) elaboration as detailed below that can be generated.
To achieve the above object, the present invention provides following technical schemes:
A kind of method that banking is guided by map inquiry provided by the invention, comprising the following steps:
S1: obtaining customer inquiries request, screens and show in electronic map each site information of corresponding bank；
S2: obtaining client traffic demand, and guidance client selects corresponding site and channel transacting business according to business demand；
S3: business handling, business handling include handling under line and on-line processing, and on-line processing is to utilize the interconnection in electronic map
Net banking system transacting business is handled under line to guide client to go to site sales counter and site intelligent using electronic map
Equipment transacting business.
It preferably, include setting location index, electronic map displaying site using electronic map guidance client in step S3
Interior view establishes the corresponding relationship between the business handling route of different business corresponding thereto, according to the client business requirement, leads to
It crosses site interior view guidance client and reaches corresponding position transacting business.
Preferably, in step S3, Internet bank operation system includes Web bank and long-range customer service, provides long-range customer service
Payment and settlement information between telephone link, long-range customer service instant messaging link, Internet-based banking services link and client and client
Link is to handle corresponding business.
Preferably, a kind of method guiding banking by map inquiry according to claim 1, feature exist
In electronic map includes two-dimensional digital map, Three-dimensional Numeric Map, position view, Cartographic Virtual Reality System and virtual reality field
Scape.
Preferably, site includes the financial service point of bank business point, banking affiliate, banking cooperation partner
With including government, school, scientific research institution, hospital, enterprise, market, travel agency, entertainment agency, scenic spot, site information includes site
Title, address, phone, business and product introduction.
Preferably, in step S1, obtaining customer inquiries request includes in the interface dialog box of electronic map, Internet bank
It is inputted in the dialog box of operation system interface by voice, text.
Preferably, further include identification in step S3, obtained by electronic map or Internet bank operation system entrance
Client identity information, economic information, social information, life information are taken, with bank's big data convergence analysis, provides individual character for client
Change service.
It preferably, in step s 2, further include the navigation needs that client is determined according to starting point and destination, according to leading
Boat demand provides the navigation display page, shows multiple selectable sections on the navigation display page, and show corresponding road section
Traffic information, electronic map is according to the business handling time in distance of the user apart from site, road busy extent and site
Length gives the optimal site of user and handles suggestion.
Preferably, site obtains Customer Location information and business demand by electronic map, and guidance client fills in business electricity
Son application list, needs to provide bank service according to the time order and function and client for reaching site.
Preferably, step S3 further includes the customer information for having payment and settlement business contact by electronic map query, is passed through
Electronic map establishes the connection of client and client, is realized by Internet bank system and is settled accounts with the payment funding of other clients.
The present invention provides a kind of methods for guiding banking by map inquiry to pass through electricity compared with prior art
Sub- map obtains client traffic demand, according to business demand and each site business handling feature, client is guided to select corresponding bank
Site, client reinforce the business relations of client and bank by transacting business under electronic map on-line processing business and line, complete
Financial business is handled.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1 is a kind of flow chart of method that banking is guided by map inquiry；
Fig. 2 is electronic map boot flow figure.
Specific embodiment
To make the object, technical solutions and advantages of the present invention clearer, technical solution of the present invention will be carried out below
Detailed description.Obviously, described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Base
Embodiment in the present invention, those of ordinary skill in the art are obtained all without making creative work
Other embodiment belongs to the range that the present invention is protected.
The present invention is navigated and is indexed to banking by electronic map, establishes client and bank, Web bank, battalion
Industry site, financial service point, the connection of other client traffics, complete the financial services such as clearing payment, credit, financing.It is provided with map
Source is initiate point and guest portal, connects client and physical branch, client and virtual node, client and client, provides position and lead
Boat, service propaganda, consulting and finance such as handle at the service.It is index with indoor map, makes full use of electronics to call out the numbers, electronics pre-fill list
Etc. functions, realize site business online shunting, connection client and site counter service, financial machine and tool service, Web bank and
Long-range customer service, improve site front-end business efficiency, realize line on, under line, long-range fusion development.
Customer identification data is obtained by electronic map, contacting for site and branch bank marketing personnel and client is established, adds
By force to the analysis of bank's big data in relation to client, credit, financing even depth marketing, sufficiently excavation customer value are carried out, is promoted
Financial intelligent service level.
A method of banking is guided by map inquiry, comprising the following steps:
S1: obtaining customer inquiries request, screens and show in electronic map each site information of corresponding bank；
S2: obtaining client traffic demand, and guidance client selects corresponding site and channel transacting business according to business demand；
S3: business handling, business handling include handling under line and on-line processing, and on-line processing is to utilize the interconnection in electronic map
Net banking system transacting business is handled under line to guide client to go to site sales counter and bank outlets' intelligence using electronic map
Equipment transacting business can be changed.
Further, in step S2, corresponding channel includes Web bank, entity bank and long-range customer service.Business demand
For the business of client, including handle remittance, loan, purchase bank financing etc..
Optionally embodiment, site obtain Customer Location information and business demand, guidance visitor by electronic map
Family fills in business electronic application list, reaches the time order and function of site according to client and client needs to provide bank service.
Optionally embodiment, in step S1, obtaining customer inquiries request includes client at the interface of electronic map
Pass through voice, text incoming traffic demand in dialog box, Internet bank operation system interface dialog box.Electronic map is according to defeated
The information sifting entered, and show in electronic map under each site line of corresponding bank that business is done on business handling information or line
Manage information.
Optionally embodiment in step S3, utilizes electronic map to guide client, including setting location index, electricity
Sub- map shows site interior view, establishes the corresponding relationship between the business handling route of different business corresponding thereto, according to
Client traffic demand guides client to reach corresponding position transacting business by site interior view.
Further, site includes the financial service point of bank business point, banking affiliate, banking cooperation
Partner includes government, school, scientific research institution, hospital, enterprise, market, travel agency, entertainment agency, scenic spot, site information, finance
Service point information includes site title, address, phone, business and product introduction.
Further, electronic map includes two-dimensional digital map, Three-dimensional Numeric Map, position view, virtual reality
Figure and virtual reality scenario.
Optionally embodiment, step S1 further include utilizing the camera and calling system pair being set to inside site
Real-time data acquisition inside bank outlets, camera count client's number in current destination, and calling system statistics currently handles industry
The client serial number of business, the serial number of most end client and sales counter handle efficiency, and are compared using big data and real-time data analysis, calculate
Data predicting trend, and will calculate that data and real time data import in electronic map, electronic map show current queue number,
Business handling efficiency, client need to wait for the time.Further, in the big data number of days of prestoring over different periods number flow
Data such as non-transacting business after situation, queuing, each window handle efficiency.
Optionally embodiment in step S2, obtains client traffic demand, according to the industry of customer demand and each site
Business development condition, guidance client select corresponding site transacting business.Client is guided to select corresponding site can be by will be optimal
Bank highlights distance pole, plays a part of to prompt client's selection.
Further, electronic map determines the navigation needs of client according to starting point and destination, according to navigation needs
The navigation display page is provided, shows multiple selectable sections on the navigation display page, and shows the road conditions letter of corresponding road section
Breath, electronic map is according to the business handling time in distance of the user apart from bank outlets, road busy extent and bank outlets
Length give the optimal bank outlets of user and handle suggestion, client corresponds to site according to electronic map pathfinder selection.
Optionally embodiment, in step S3, electronic map guidance includes setting location index and electronic map exhibition
Show that site interior view, location index are used for the corresponding relationship established between the business handling route of different business corresponding thereto,
Client is guided to reach corresponding position business handling by site interior view according to the client business requirement.
Optionally embodiment, in step S3, Internet bank operation system includes Web bank and long-range customer service,
There is provided long-range service calls link, long-range customer service instant messaging link, between Internet-based banking services link and client and client
Payment and settlement Info Link is to handle corresponding business.
Further, step S3 further includes the customer information for having payment and settlement business contact by electronic map query, is led to
The connection that electronic map establishes client and client is crossed, the payment funding knot with other clients is realized by Internet bank system
It calculates.
Further, further include identification in step S3, pass through electronic map or Internet bank operation system entrance
Client identity information, economic information, social information, life information are obtained, with bank's big data convergence analysis, is provided for client a
Property service.
Optionally embodiment, step S1 further include using camera and calling system to bank outlets' real time data
Acquisition, and compared using big data and real-time data analysis, calculate data trend, and will calculate that data and real time data import electricity
In sub- map, show that current queue number, business handling efficiency, client need to wait for the time.
Optionally embodiment, electronic map further include financial service point guidance interface, and financial service point guides boundary
Face includes client version and administrator's version.
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can easily think of the change or the replacement, and should all contain
Lid is within protection scope of the present invention.Therefore, protection scope of the present invention should be based on the protection scope of the described claims.
Claims (10)
1. a kind of method for guiding banking by map inquiry, which comprises the following steps:
S1: obtaining customer inquiries request, screens and show in electronic map each site information of corresponding bank；
S2: obtaining client traffic demand, and guidance client selects corresponding site and channel transacting business according to business demand；
S3: business handling, business handling include handling under line and on-line processing, and on-line processing is to utilize the interconnection in electronic map
Net banking system transacting business is handled under line to guide client to go to site sales counter and site intelligent using electronic map
Equipment transacting business.
2. a kind of method for guiding banking by map inquiry according to claim 1, which is characterized in that step S3
In, using electronic map guidance client include setting location index, electronic map show site interior view, establish different business with
Corresponding relationship between its corresponding business handling route guides client by site interior view according to the client business requirement
Reach corresponding position transacting business.
3. a kind of method for guiding banking by map inquiry according to claim 2, which is characterized in that step S3
In, Internet bank operation system includes Web bank and long-range customer service, and it is instant to provide long-range service calls link, long-range customer service
Payment and settlement Info Link between communication link, Internet-based banking services link and client and client is to handle corresponding business.
4. a kind of method for guiding banking by map inquiry according to claim 1, which is characterized in that electronically
Figure includes two-dimensional digital map, Three-dimensional Numeric Map, position view, Cartographic Virtual Reality System and virtual reality scenario.
5. a kind of method for guiding banking by map inquiry according to claim 1, which is characterized in that site packet
The financial service point of bank business point, banking affiliate is included, banking affiliate includes government, school, scientific research
Mechanism, hospital, enterprise, market, travel agency, entertainment agency, scenic spot, site information include site title, address, phone, business
And product introduction.
6. a kind of method for guiding banking by map inquiry according to claim 1, which is characterized in that step S1
In, obtaining customer inquiries request includes in the interface dialog box, Internet bank operation system interface dialog box of electronic map
It is inputted by voice, text.
7. a kind of method for guiding banking by map inquiry according to claim 5, which is characterized in that step S3
In, further include identification, client identity information, economic letter are obtained by electronic map or Internet bank operation system entrance
Breath, social information, life information are provided personalized service with bank's big data convergence analysis for client.
8. a kind of method for guiding banking by map inquiry according to claim 1, which is characterized in that in step
Further include the navigation needs for determining client according to starting point and destination in S2, provides navigation display page according to navigation needs
Face shows multiple selectable sections on the navigation display page, and shows the traffic information of corresponding road section, electronic map according to
The length of business handling time gives the optimal net of user in distance of the user apart from site, road busy extent and site
Point handles suggestion.
9. a kind of method for guiding banking by map inquiry according to claim 8, which is characterized in that site is logical
It crosses electronic map and obtains Customer Location information and business demand, guidance client fills in business electronic application list, according to arrival net
The time order and function of point and client need to provide bank service.
10. a kind of method for guiding banking by map inquiry according to claim 1, which is characterized in that step
S3 further includes the customer information for having payment and settlement business contact by electronic map query, establishes client and visitor by electronic map
The connection at family is realized by Internet bank system and is settled accounts with the payment funding of other clients.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910574207 | 2019-06-28 | ||
| CN2019105742072 | 2019-06-28 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110413720A true CN110413720A (en) | 2019-11-05 |
Family
ID=68363602
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910686512.0A Pending CN110413720A (en) | 2019-06-28 | 2019-07-29 | A method of banking is guided by map inquiry |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN110413720A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111428099A (en) * | 2020-03-23 | 2020-07-17 | 中国建设银行股份有限公司 | Financial service capability query method based on Internet of things and network management center system |
| CN111754902A (en) * | 2020-06-06 | 2020-10-09 | 国网河北省电力有限公司新河县供电分公司 | Intelligent guide system for electric power business hall |
| CN113487296A (en) * | 2021-07-26 | 2021-10-08 | 京东方智慧物联科技有限公司 | Intelligent navigation method and system, storage medium and electronic equipment |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103714451A (en) * | 2013-12-15 | 2014-04-09 | 谭希妤 | Method and system for automatically guiding customers to banking outlets with smaller number of services |
| CN105425799A (en) * | 2015-12-03 | 2016-03-23 | 昆山穿山甲机器人有限公司 | Bank self-service robot system and automatic navigation method thereof |
| CN109459035A (en) * | 2018-12-25 | 2019-03-12 | 西安光之影科技发展有限公司 | Navigation system and method |
| CN109657825A (en) * | 2018-12-15 | 2019-04-19 | 深圳壹账通智能科技有限公司 | A kind of inquiry shows the method and relevant device of bank agency information |
-
2019
- 2019-07-29 CN CN201910686512.0A patent/CN110413720A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103714451A (en) * | 2013-12-15 | 2014-04-09 | 谭希妤 | Method and system for automatically guiding customers to banking outlets with smaller number of services |
| CN105425799A (en) * | 2015-12-03 | 2016-03-23 | 昆山穿山甲机器人有限公司 | Bank self-service robot system and automatic navigation method thereof |
| CN109657825A (en) * | 2018-12-15 | 2019-04-19 | 深圳壹账通智能科技有限公司 | A kind of inquiry shows the method and relevant device of bank agency information |
| CN109459035A (en) * | 2018-12-25 | 2019-03-12 | 西安光之影科技发展有限公司 | Navigation system and method |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111428099A (en) * | 2020-03-23 | 2020-07-17 | 中国建设银行股份有限公司 | Financial service capability query method based on Internet of things and network management center system |
| CN111428099B (en) * | 2020-03-23 | 2023-12-26 | 中国建设银行股份有限公司 | Financial service capability query method based on Internet of things and website management center system |
| CN111754902A (en) * | 2020-06-06 | 2020-10-09 | 国网河北省电力有限公司新河县供电分公司 | Intelligent guide system for electric power business hall |
| CN113487296A (en) * | 2021-07-26 | 2021-10-08 | 京东方智慧物联科技有限公司 | Intelligent navigation method and system, storage medium and electronic equipment |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN110413720A (en) | A method of banking is guided by map inquiry | |
| US9699599B2 (en) | Tracking associate locations | |
| US20180374076A1 (en) | Proximity based interactions via mobile devices | |
| US8359266B2 (en) | Method and system for an inter-financial institution transactional network | |
| CN107103462A (en) | A kind for the treatment of method and apparatus of the cross-border remittance snapshot data of bank | |
| CN109800838B (en) | Government affair handling method | |
| US10108952B2 (en) | Customer identification | |
| US20150310564A1 (en) | Systems and methods for geo-coded financial account statement visualization | |
| CN109657825A (en) | A kind of inquiry shows the method and relevant device of bank agency information | |
| CN112714171A (en) | Intelligent electronic tourist attraction guide identification system | |
| CN101401404A (en) | An enhanced directory assistance system with peripheral call queuing and handling | |
| CA2914329A1 (en) | Rule-based funds allocation in electronic transactions | |
| JP6200041B1 (en) | Store search system and method | |
| US20190042983A1 (en) | System And Method For Planning, Booking And/Or Sharing A Travel Itinerary | |
| CN110111217A (en) | A kind of Destination Management method, apparatus, block chain node device and storage medium | |
| US20180211250A1 (en) | System for transfer of resources via a secure channel using an alias | |
| CN109165758A (en) | Loan face label reserving method, system, equipment and storage medium based on wechat | |
| CN111833508A (en) | Intelligent guiding shunting queuing method, device and system and storage medium | |
| US20220245614A1 (en) | Augmented Reality Peer to Peer Payment System | |
| CN110533555A (en) | The charging method of customization tourism based on the network platform | |
| CN108228904A (en) | For the method and apparatus of output information | |
| CN108521364A (en) | The red packet distribution method and device of intra-company's instant messaging application | |
| KR20150039655A (en) | System and method for guiding a route during conversation, apparatus and computer readable medium having computer program recorded therefor | |
| KR100840340B1 (en) | Method for providing an allocating information of proxy drivers | |
| TWM578433U (en) | Intellengent customer data processing system and conversational setting system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20191105 |
|
| WD01 | Invention patent application deemed withdrawn after publication |