CN110400229A - Insurance service recording system - Google Patents

Insurance service recording system Download PDF

Info

Publication number
CN110400229A
CN110400229A CN201910686053.6A CN201910686053A CN110400229A CN 110400229 A CN110400229 A CN 110400229A CN 201910686053 A CN201910686053 A CN 201910686053A CN 110400229 A CN110400229 A CN 110400229A
Authority
CN
China
Prior art keywords
insurance
insurance company
information
processing unit
central processing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201910686053.6A
Other languages
Chinese (zh)
Inventor
徐兆丰
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
University of Electronic Science and Technology of China Zhongshan Institute
Original Assignee
University of Electronic Science and Technology of China Zhongshan Institute
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by University of Electronic Science and Technology of China Zhongshan Institute filed Critical University of Electronic Science and Technology of China Zhongshan Institute
Priority to CN201910686053.6A priority Critical patent/CN110400229A/en
Publication of CN110400229A publication Critical patent/CN110400229A/en
Pending legal-status Critical Current

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Technology Law (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The invention discloses an insurance service recording system, which comprises a user mobile terminal, a network communication module, a cloud server, a data collector, a central processing unit, a storage server, an insurance company registration system, a claim settlement information system, an insurance policy purchasing system, a system consultation reply system, a manual consultation reply system and an insurance company query system.

Description

A kind of insurance service record system
Technical field
The present invention relates to electronic technology fields more particularly to a kind of insurance service to record system.
Background technique
Insurance industry is also indispensable industry being developed so far, and in the prior art, insurance is all by each insurance To insurer, telemarketing not only disturbs residents, but also is difficult to that insurance service and difficulty is discussed in detail for firm telephone sale or advertising To determine that insurance company has high quality service, insurer is difficult to judge, accordingly, there exist rooms for improvement.
Summary of the invention
The object of the invention is that providing a kind of insurance service record system to solve the above-mentioned problems.
The present invention through the following technical solutions to achieve the above objectives:
The present invention includes customer mobile terminal, network communication module, Cloud Server, data collector, central processing unit, deposits It stores up server, insurance company's Accreditation System, Claims Resolution information system, declaration form purchase system, system and seeks advice from answering system, attendant consultation service Answering system, insurance company's inquiry system, the customer mobile terminal and the network communication module are wirelessly connected, the network Communication module and the dizzy server are by network connection, and the Cloud Server is connect with the data collector, the data Collector is connect with the central processing unit, and the data storage end of the central processing unit is connect with the storage server, institute The communication terminal for stating central processing unit is separately connected insurance company's Accreditation System, the Claims Resolution information system, declaration form purchase Buy system, system consulting answering system, the attendant consultation service answering system and insurance company's inquiry system.
Preferably, the central processing unit is also connected with User Evaluation System and insurance company's recommender system.
Further, the customer mobile terminal is made of user's registration system and user information acquisition system, the user Acquisition system includes demand for insurance information, insured object information, the acquisition for insuring consultation information and intention insurance company information.
The beneficial effects of the present invention are:
The present invention is a kind of insurance service record system, and compared with prior art, the present invention can integrate each insurance company With detailed each insurance coverage in a platform, user can be inquired, be compared by user terminal, and system acquisition is respectively insured The evaluation of company is also convenient for the selection of user, Claims Resolution service log etc. so that insurance service be made to be promoted in the case of contention, It is easy to use, it has the value of popularization and application.
Detailed description of the invention
Fig. 1 is structural principle block diagram of the invention.
Specific embodiment
The present invention will be further explained below with reference to the attached drawings:
As shown in Figure 1: the present invention include customer mobile terminal, network communication module, Cloud Server, data collector, in System is replied in central processor, storage server, insurance company's Accreditation System, Claims Resolution information system, declaration form purchase system, system consulting System, attendant consultation service answering system, insurance company's inquiry system, the customer mobile terminal wirelessly connect with the network communication module It connects, the network communication module and the dizzy server are connected by network connection, the Cloud Server and the data collector It connects, the data collector is connect with the central processing unit, and the data storage end of the central processing unit and the storage take Be engaged in device connection, the communication terminal of the central processing unit be separately connected insurance company's Accreditation System, the Claims Resolution information system, The declaration form purchase system, system consulting answering system, the attendant consultation service answering system and insurance company inquiry System.
Preferably, the central processing unit is also connected with User Evaluation System and insurance company's recommender system.
Further, the customer mobile terminal is made of user's registration system and user information acquisition system, the user Acquisition system includes demand for insurance information, insured object information, the acquisition for insuring consultation information and intention insurance company information.
Working principle of the present invention is as follows:
Each insurance company registers insurance company's account, and typing insurance information, price, item by insurance company's Accreditation System The information such as mesh, customer mobile terminal inquire related introduction and the introduction to business of each insurance company, user information by Cloud Server Demand for insurance, the insured object of acquisition system typing insurer, such as insured people, property, insurance consulting or intention guarantor The information such as dangerous company, the user to have insured can be to the in-service evaluation of insurance service, insurance coverage etc., and typing user scores and is System, user can be bought, the later period manages by mobile terminal enquiry to the scoring of each insurance company when by declaration form purchase system It apologizes condition, then by Claims Resolution information system record, system is adopted by insurance company's recommender system combination user information acquisition system The user demand collected recommends the insurance company for more meeting user's requirement to user automatically, when user needs to seek advice from, passes through people Work is seeked advice from answering system and is replied, and simple FAQs is seeked advice from automatic answering system by system and replied.
Basic principles and main features and advantages of the present invention of the invention have been shown and described above.The technology of the industry Personnel are it should be appreciated that the present invention is not limited to the above embodiments, and the above embodiments and description only describe this The principle of invention, without departing from the spirit and scope of the present invention, various changes and improvements may be made to the invention, these changes Change and improvement all fall within the protetion scope of the claimed invention.The claimed scope of the invention by appended claims and its Equivalent thereof.

Claims (3)

1. a kind of insurance service records system, it is characterised in that: including customer mobile terminal, network communication module, Cloud Server, Data collector, central processing unit, storage server, insurance company's Accreditation System, Claims Resolution information system, declaration form purchase system, System seeks advice from answering system, attendant consultation service answering system, insurance company's inquiry system, the customer mobile terminal and the network Communication module is wirelessly connected, and the network communication module and the dizzy server pass through network connection, the Cloud Server and institute Data collector connection is stated, the data collector is connect with the central processing unit, the data storage of the central processing unit End is connect with the storage server, and the communication terminal of the central processing unit is separately connected insurance company's Accreditation System, institute State Claims Resolution information system, the declaration form purchase system, system consulting answering system, the attendant consultation service answering system and institute State insurance company's inquiry system.
2. insurance service according to claim 1 records system, it is characterised in that: the central processing unit is also connected with use Family points-scoring system and insurance company's recommender system.
3. insurance service according to claim 1 records system, it is characterised in that: the customer mobile terminal is infused by user Volume system and user information acquisition system composition, user's acquisition system include demand for insurance information, insured object information, protect The acquisition of dangerous consultation information and intention insurance company information.
CN201910686053.6A 2019-07-28 2019-07-28 Insurance service recording system Pending CN110400229A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201910686053.6A CN110400229A (en) 2019-07-28 2019-07-28 Insurance service recording system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201910686053.6A CN110400229A (en) 2019-07-28 2019-07-28 Insurance service recording system

Publications (1)

Publication Number Publication Date
CN110400229A true CN110400229A (en) 2019-11-01

Family

ID=68326296

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201910686053.6A Pending CN110400229A (en) 2019-07-28 2019-07-28 Insurance service recording system

Country Status (1)

Country Link
CN (1) CN110400229A (en)

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108446990A (en) * 2018-03-15 2018-08-24 全民福网络科技有限公司 Insurance service is in line platform

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108446990A (en) * 2018-03-15 2018-08-24 全民福网络科技有限公司 Insurance service is in line platform

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
汪旭: ""基于混合式结构的保险业客户管理系统设计"" *

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Legal Events

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PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
RJ01 Rejection of invention patent application after publication
RJ01 Rejection of invention patent application after publication

Application publication date: 20191101