CN110351415A - Determination method, apparatus, equipment and the storage medium of harassing call number - Google Patents
Determination method, apparatus, equipment and the storage medium of harassing call number Download PDFInfo
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- CN110351415A CN110351415A CN201910560984.1A CN201910560984A CN110351415A CN 110351415 A CN110351415 A CN 110351415A CN 201910560984 A CN201910560984 A CN 201910560984A CN 110351415 A CN110351415 A CN 110351415A
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- Prior art keywords
- harassing
- voice
- wrecking
- call
- target
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L25/00—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00
- G10L25/48—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use
- G10L25/51—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/66—Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
- H04M1/663—Preventing unauthorised calls to a telephone set
Abstract
This application discloses a kind of determination methods of harassing call number, device, equipment and storage medium, after monitoring that user terminal connects phone, obtain the target voice information of the voice call originating end in setting duration and the termination number of the voice call originating end, the harassing and wrecking voice messaging being then based in the target voice information and the harassing call sound bank that prestores, judge whether there is a harassing and wrecking voice messaging and the target voice information matches, if it exists, the termination number of the voice call originating end is then labeled as harassing call number, to effectively identify harassing call, to be intercepted to harassing call, improve customer experience.
Description
Technical field
This application involves secret protection field, in particular to a kind of determination method, apparatus of harassing call number, equipment and
Storage medium.
Background technique
Mobile communication technology rapid development carrys out great convenience to people's lives and work, life, study also generation.With
This simultaneously, the harassing calls such as various distributions, advertisement, swindle are also more and more, cause greatly to perplex to people's lives.
Traditional harassing call hold-up interception method generallys use mobile phone and shows that the number is harassing call or high frequency telephone, mentions
Show that user pays attention to answering or directly hang up, or the distinctive the tinkle of bells of setting, harassing call is prompted, in addition to this, is also used
The method for downloading the anti-harassment software of third party, it is automatic to hide and processing harassing call.But the harassing and wrecking based on synthesized voice or recording
Phone is also more and more, number is also often converted, so that traditional several near failures of harassing call hold-up interception method, the work to people
Efficiency and mood influence very big.
Summary of the invention
A kind of determination method, apparatus, equipment and the storage medium for being designed to provide harassing call number of the application, with
It can effectively identify simultaneously blocking disturbance call.
In a first aspect, the embodiment of the present application provides a kind of determination method of harassing call number, comprising:
Monitor user terminal connect phone after, obtain setting duration in voice call originating end target voice information with
And the termination number of the voice call originating end；
Based on the harassing and wrecking voice messaging in the target voice information and the harassing call sound bank prestored, judge whether to deposit
In a harassing and wrecking voice messaging and the target voice information matches；
If it exists, the termination number of the voice call originating end is labeled as harassing call number.
In one possible implementation, described to be based on the mesh in the above method provided by the embodiments of the present application
Harassing and wrecking voice messaging in mark voice messaging and the harassing call sound bank prestored, judges whether there is a harassing and wrecking voice messaging
With the target voice information matches, comprising:
Any harassing and wrecking voice messaging is extracted from the harassing call sound bank prestored, determines any harassing and wrecking voice
The similarity of information and the target voice information；
If the similarity is less than setting similarity threshold, next harassing and wrecking voice of any harassing and wrecking voice messaging is extracted
Information, and using next harassing and wrecking voice messaging as any harassing and wrecking voice messaging, it executes and determines any harassing and wrecking voice
The step of similarity of information and the target voice information；
Judge whether there is any harassing and wrecking language for being greater than setting similarity threshold with the similarity of the target voice information
Message breath, and if it exists, determine that there are a harassing and wrecking voice messagings and the target voice information matches.
In one possible implementation, in the above method provided by the embodiments of the present application, appoint described in the determination
The similarity of one harassing and wrecking voice messaging and the target voice information, comprising:
Multiple first voice characteristics informations in the target voice information are extracted, and extract any harassing and wrecking voice
Multiple second voice characteristics informations of information；
Based on the multiple first voice characteristics information and the multiple second voice characteristics information, described any disturb is determined
Disturb the similarity of voice messaging Yu the target voice information.
In one possible implementation, in the above method provided by the embodiments of the present application, by the voice call
The termination number of originating end is labeled as after harassing call number, the method also includes:
Judge in the harassing call sound bank, electricity corresponding with the harassing and wrecking voice messaging of the target voice information matches
It is whether consistent with the termination number of the voice call originating end to talk about number；
If inconsistent, by the harassing and wrecking language of the termination number of the voice call originating end and the target voice information matches
After message breath is associated, the harassing call sound bank is updated.
In one possible implementation, in the above method provided by the embodiments of the present application, structure in the following way
Build the harassing call sound bank:
After establishing call connection, determine that the voice originating end is to disturb according to type of the user terminal to voice originating end
When disturbing terminal, the corresponding harassing and wrecking voice messaging of voice originating end termination number corresponding with the voice originating end is obtained；
The voice characteristics information for extracting the harassing and wrecking voice messaging, by the voice characteristics information of the harassing and wrecking voice messaging and the language
The corresponding termination number of sound originating end carries out corresponding storage, obtains the harassing call sound bank.
Second aspect, the embodiment of the present application provide a kind of determining device of harassing call number, comprising:
Module is obtained, after monitoring that user terminal connects phone, obtains the voice call originating end in setting duration
The termination number of target voice information and the voice call originating end；
Judgment module, for based on the harassing and wrecking voice letter in the target voice information and the harassing call sound bank prestored
Breath, judges whether there is a harassing and wrecking voice messaging and the target voice information matches；
Mark module, for a harassing and wrecking voice messaging and the target voice information matches if it exists, by the voice electricity
The termination number for talking about originating end is labeled as harassing call number.
The third aspect, the embodiment of the present application provide a kind of electronic equipment, comprising: memory and processor；
The memory, for storing computer program；
Wherein, the processor executes the computer program in the memory, to realize above-mentioned first aspect and
Method described in each embodiment of one side.
Fourth aspect, the embodiment of the present application provide a kind of computer readable storage medium, the computer-readable storage
Computer program is stored in medium, for realizing above-mentioned first aspect and when the computer program is executed by processor
Method described in each embodiment of one side.
Compared with prior art, the determination method, apparatus, equipment of harassing call number provided by the present application and storage are situated between
Matter, by monitor user terminal connect phone after, obtain setting duration in voice call originating end target voice information with
And the termination number of the voice call originating end, it is then based in the target voice information and the harassing call sound bank that prestores
Harassing and wrecking voice messaging, judge whether there is a harassing and wrecking voice messaging and the target voice information matches, and if it exists, then by institute
The termination number of voice call originating end is stated labeled as harassing call number, so that harassing call is effectively identified, to harassing and wrecking electricity
Words are intercepted, and customer experience is improved.
Detailed description of the invention
Fig. 1 is the flow diagram of the determination method for the harassing call number that the embodiment of the present application one provides；
Fig. 2 is the flow diagram of the determination method for another harassing call number that the embodiment of the present application one provides；
Fig. 3 is the structural schematic diagram of the determining device for the harassing call number that the embodiment of the present application two provides；
Fig. 4 is the structural schematic diagram of the determining device for another harassing call number that the embodiment of the present application two provides；
Fig. 5 is the structural schematic diagram for the electronic equipment that the embodiment of the present application five provides.
Specific embodiment
With reference to the accompanying drawing, the specific embodiment of the application is described in detail, it is to be understood that the guarantor of the application
Shield range is not limited by the specific implementation.
Unless otherwise explicitly stated, otherwise in entire disclosure and claims, term " includes " or its change
Changing such as "comprising" or " including " etc. will be understood to comprise stated element or component, and not exclude other members
Part or other component parts.
Fig. 1 is the flow diagram of the determination method for the harassing call number that the embodiment of the present application one provides, practical application
In, the executing subject of the present embodiment can be the determining device of harassing call number, and the determining device of the harassing call number can
To be realized by virtual bench, such as software code, it can also be realized by being written with the related entity apparatus for executing code, example
Such as USB flash disk, then alternatively, can also be realized by being integrated with the related entity apparatus for executing code, for example, chip, various computer, intelligence
Energy terminal etc..
As shown in Figure 1, method provided in this embodiment includes the following steps S101~S103:
S101, after monitoring that user terminal connects phone, the target voice of the voice call originating end in setting duration is obtained
The termination number of information and the voice call originating end.
In the present embodiment, after user connects phone, a length of 5 seconds voice messagings are as target when obtaining calling terminal setting
Voice messaging also obtains the telephone number of calling terminal.
For example, on the server of operator (or virtual telephony provider), in the case where not revealing privacy of user
It records, can only take every time first 5 seconds to call.
S102, based on the harassing and wrecking voice messaging in the target voice information and the harassing call sound bank prestored, judgement
With the presence or absence of a harassing and wrecking voice messaging and the target voice information matches.
In the present embodiment, step S102 specific implementation are as follows: extract any disturb from the harassing call sound bank prestored
Voice messaging is disturbed, determines the similarity of any the harassing and wrecking voice messaging and the target voice information；If the similarity is small
In setting similarity threshold, next harassing and wrecking voice messaging of any harassing and wrecking voice messaging is extracted, and by next harassing and wrecking language
Message breath is used as any harassing and wrecking voice messaging, executes and determines any harassing and wrecking voice messaging and the target voice information
Similarity the step of；Judge whether there is any for being greater than setting similarity threshold with the similarity of the target voice information
Harass voice messaging, and if it exists, determine that there are a harassing and wrecking voice messagings and the target voice information matches.
In the present embodiment, the harassing call sound bank can be constructed in the following way:
After establishing call connection, determine that the voice originating end is to disturb according to type of the user terminal to voice originating end
When disturbing terminal, the corresponding harassing and wrecking voice messaging of voice originating end termination number corresponding with the voice originating end is obtained；It extracts
The voice characteristics information of the harassing and wrecking voice messaging, the voice characteristics information of the harassing and wrecking voice messaging is corresponding with the voice originating end
Termination number carry out corresponding storage, obtain the harassing call sound bank.
In the present embodiment, the harassing call sound bank based on above-mentioned building, determination any harassing and wrecking voice messaging
With the step of the similarity of the target voice information, it can be achieved that are as follows: extract multiple first languages in the target voice information
Sound characteristic information, and extract multiple second voice characteristics informations of any harassing and wrecking voice messaging；Based on the multiple
One voice characteristics information and the multiple second voice characteristics information determine any harassing and wrecking voice messaging and the target language
The similarity of message breath.
The termination number of the voice call originating end is labeled as harassing call number by S103, if it exists.
The determination method of harassing call number provided in this embodiment is obtained after monitoring that user terminal connects phone
The target voice information of the voice call originating end in duration and the termination number of the voice call originating end are set, then base
Harassing and wrecking voice messaging in the target voice information and the harassing call sound bank prestored, judges whether there is a harassing and wrecking
Voice messaging and the target voice information matches, and if it exists, then be labeled as disturbing by the termination number of the voice call originating end
Telephone number is disturbed, to effectively identify that harassing call improves customer experience to intercept to harassing call.
In some embodiments, as shown in Fig. 2, above-mentioned steps S103 is by the termination number of the voice call originating end
After harassing call number, the method can with the following steps are included:
S104, judge in the harassing call sound bank, the harassing and wrecking voice messaging pair with the target voice information matches
Whether the telephone number answered is consistent with the termination number of the voice call originating end；
If S105, inconsistent, by the termination number of the voice call originating end and the target voice information matches
After harassing and wrecking voice messaging is associated, the harassing call sound bank is updated.
In practical application, when this time phone is harassing call to user's report, contact staff judges this time to converse as harassing and wrecking
Phone, and after being recording or synthesized voice, by the audio extraction audio-frequency fingerprint of this harassing call, it is added to the harassing call of system
In sound bank, following operator the previous five of each calling record is all extracted audio-frequency fingerprint and with harassing call sound bank into
Row compares.If meeting a wherein audio-frequency fingerprint for harassing call sound bank, that is, it can determine whether that this time conversing is harassing call.In
It is that harassing call blacklist is added in this telephone number, freezes this telephone number.
In the present embodiment, after the audio-frequency fingerprint for obtaining a harassing call, even if harassing call has replaced number,
Just it can be identified and be freezed after primary call, to stop more making nuisance calls, by constantly updating harassing call
Sound bank can identify simultaneously blocking disturbance call, preferably to promote user experience.
Following is the application Installation practice, can be used for executing the application embodiment of the method.It is real for the application device
Undisclosed details in example is applied, the application embodiment of the method is please referred to.
Fig. 3 is the structural schematic diagram of the determining device for the harassing call number that the embodiment of the present application two provides, such as Fig. 3 institute
Show, the apparatus may include:
Module 310 is obtained, after monitoring that user terminal connects phone, obtains the voice call originating end in setting duration
Target voice information and the voice call originating end termination number；
Judgment module 320, for based on the harassing and wrecking language in the target voice information and the harassing call sound bank prestored
Message breath, judges whether there is a harassing and wrecking voice messaging and the target voice information matches；
Mark module 330, for a harassing and wrecking voice messaging and the target voice information matches if it exists, by the voice
The termination number of phone originating end is labeled as harassing call number.
The determining device of harassing call number provided in this embodiment is obtained after monitoring that user terminal connects phone
The target voice information of the voice call originating end in duration and the termination number of the voice call originating end are set, then base
Harassing and wrecking voice messaging in the target voice information and the harassing call sound bank prestored, judges whether there is a harassing and wrecking
Voice messaging and the target voice information matches, and if it exists, then be labeled as disturbing by the termination number of the voice call originating end
Telephone number is disturbed, to effectively identify that harassing call improves customer experience to intercept to harassing call.
In some embodiments, the judgment module 320 may include:
Similarity determining unit, for extracting any harassing and wrecking voice messaging from the harassing call sound bank prestored,
Determine the similarity of any the harassing and wrecking voice messaging and the target voice information；
Judging unit extracts any harassing and wrecking voice messaging if being less than setting similarity threshold for the similarity
Next harassing and wrecking voice messaging execute and determine institute and using next harassing and wrecking voice messaging as any harassing and wrecking voice messaging
The step of stating any harassing and wrecking voice messaging and the similarity of the target voice information；It judges whether there is and the target voice
The similarity of information is greater than any harassing and wrecking voice messaging of setting similarity threshold, and if it exists, determines that there are a harassing and wrecking voices
Information and the target voice information matches.
Specifically, the similarity determining unit, is specifically used for:
Multiple first voice characteristics informations in the target voice information are extracted, and extract any harassing and wrecking voice
Multiple second voice characteristics informations of information；
Based on the multiple first voice characteristics information and the multiple second voice characteristics information, described any disturb is determined
Disturb the similarity of voice messaging Yu the target voice information.
In some embodiments, it as shown in figure 4, described device further includes update module 410, is used for:
Judge in the harassing call sound bank, electricity corresponding with the harassing and wrecking voice messaging of the target voice information matches
It is whether consistent with the termination number of the voice call originating end to talk about number；
If inconsistent, by the harassing and wrecking language of the termination number of the voice call originating end and the target voice information matches
After message breath is associated, the harassing call sound bank is updated.
Fig. 5 is the structural schematic diagram for the electronic equipment that the embodiment of the present application three provides, as shown in figure 5, the equipment includes: to deposit
Reservoir 501 and processor 502；
Memory 501, for storing computer program；
Wherein, processor 502 executes the computer program in memory 501, to realize each method embodiment as described above
Provided method.
In embodiment, example is carried out with determining device of the electronic equipment to harassing call number provided by the present application.
Processor can be central processing unit (CPU) or the other forms with data-handling capacity and/or instruction execution capability
Processing unit, and can control the other assemblies in electronic equipment to execute desired function.
Memory may include one or more computer program products, and computer program product may include various forms
Computer readable storage medium, such as volatile memory and/or nonvolatile memory.Volatile memory for example can be with
Including random access memory (RAM) and/or cache memory (cache) etc..Nonvolatile memory for example can wrap
Include read-only memory (ROM), hard disk, flash memory etc..It can store one or more computers on computer readable storage medium
Program instruction, processor can run program instruction, method in each embodiment to realize the application above and/or
Other desired functions of person.Such as input signal, signal component, noise point can also be stored in a computer-readable storage medium
The various contents such as amount.
The embodiment of the present application four provides a kind of computer readable storage medium, stores in the computer readable storage medium
There is computer program, for realizing side provided by each method embodiment as described above when which is executed by processor
Method.
In practical application, the computer program in the present embodiment can be with any group of one or more programming languages
It closes to write the program code for executing the embodiment of the present application operation, programming language includes object-oriented programming
Language, Java, C++, python etc. further include conventional procedural programming language, such as " C " language or similar
Programming language.Program code can be executed fully on the user computing device, partly execute, make on a user device
It is executed for an independent software package, part partially executes on a remote computing on the user computing device or complete
It is executed in remote computing device or server.
In practical application, computer readable storage medium can be using any combination of one or more readable mediums.It can
Reading medium can be readable signal medium or readable storage medium storing program for executing.Readable storage medium storing program for executing for example can include but is not limited to electricity,
Magnetic, optical, electromagnetic, infrared ray or semiconductor system, device or device, or any above combination.Readable storage medium storing program for executing
More specific example (non exhaustive list) includes: electrical connection with one or more conducting wires, portable disc, hard disk, random
It accesses memory (RAM), read-only memory (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, portable
Formula compact disk read-only memory (CD-ROM), light storage device, magnetic memory device or above-mentioned any appropriate combination.
The description of the aforementioned specific exemplary embodiment to the application is in order to illustrate and illustration purpose.These descriptions
It is not wishing to for the application to be limited to disclosed precise forms, and it will be apparent that according to the above instruction, can much be changed
And variation.The purpose of selecting and describing the exemplary embodiment is that explaining the specific principle of the application and its actually answering
With so that those skilled in the art can be realized and utilize the application a variety of different exemplary implementation schemes and
Various chooses and changes.Scope of the present application is intended to be limited by claims and its equivalents.
Claims (8)
1. a kind of determination method of harassing call number characterized by comprising
After monitoring that user terminal connects phone, obtains the target voice information of the voice call originating end in setting duration and be somebody's turn to do
The termination number of voice call originating end；
Based on the harassing and wrecking voice messaging in the target voice information and the harassing call sound bank prestored, one is judged whether there is
Item harasses voice messaging and the target voice information matches；
If it exists, the termination number of the voice call originating end is labeled as harassing call number.
2. determining method according to claim 1, which is characterized in that described based on the target voice information and to prestore
Harassing and wrecking voice messaging in harassing call sound bank judges whether there is a harassing and wrecking voice messaging and the target voice information
Match, comprising:
Any harassing and wrecking voice messaging is extracted from the harassing call sound bank prestored, determines any harassing and wrecking voice messaging
With the similarity of the target voice information；
If the similarity is less than setting similarity threshold, next harassing and wrecking voice letter of any harassing and wrecking voice messaging is extracted
Breath, and using next harassing and wrecking voice messaging as any harassing and wrecking voice messaging, it executes and determines any harassing and wrecking voice letter
The step of breath and the similarity of the target voice information；
Any harassing and wrecking voice for being greater than setting similarity threshold with the similarity of the target voice information is judged whether there is to believe
Breath, and if it exists, determine that there are a harassing and wrecking voice messagings and the target voice information matches.
3. determining method according to claim 2, which is characterized in that the determination any harassing and wrecking voice messaging and institute
State the similarity of target voice information, comprising:
Multiple first voice characteristics informations in the target voice information are extracted, and extract any harassing and wrecking voice messaging
Multiple second voice characteristics informations；
Based on the multiple first voice characteristics information and the multiple second voice characteristics information, any harassing and wrecking language is determined
The similarity of message breath and the target voice information.
4. determining method according to claim 1, which is characterized in that by the termination number mark of the voice call originating end
It is denoted as after harassing call number, the method also includes:
Judge in the harassing call sound bank, phone number corresponding with the harassing and wrecking voice messaging of the target voice information matches
Whether code is consistent with the termination number of the voice call originating end；
If inconsistent, the termination number of the voice call originating end and the harassing and wrecking voice of the target voice information matches are believed
After breath is associated, the harassing call sound bank is updated.
5. according to claim 1 to 4 any determining methods, which is characterized in that construct the harassing and wrecking electricity in the following way
Talk about sound bank:
After establishing call connection, determine the voice originating end for harassing and wrecking eventually according to type of the user terminal to voice originating end
When end, the corresponding harassing and wrecking voice messaging of voice originating end termination number corresponding with the voice originating end is obtained；
The voice characteristics information for extracting the harassing and wrecking voice messaging sends out the voice characteristics information of the harassing and wrecking voice messaging and the voice
The corresponding termination number of origin or beginning carries out corresponding storage, obtains the harassing call sound bank.
6. a kind of determining device of harassing call number characterized by comprising
Module is obtained, after monitoring that user terminal connects phone, obtains the target of the voice call originating end in setting duration
The termination number of voice messaging and the voice call originating end；
Judgment module, for based on the harassing and wrecking voice messaging in the target voice information and the harassing call sound bank that prestores,
Judge whether there is a harassing and wrecking voice messaging and the target voice information matches；
Mark module sends out the voice call for a harassing and wrecking voice messaging and the target voice information matches if it exists
The termination number of origin or beginning is labeled as harassing call number.
7. a kind of electronic equipment, comprising: memory and processor；
The memory, for storing computer program；
Wherein, the processor executes the computer program in the memory, to realize such as any one of claim 1-5 institute
The method stated.
8. a kind of computer readable storage medium, which is characterized in that be stored with computer in the computer readable storage medium
Program, for realizing method according to any one of claims 1 to 5 when the computer program is executed by processor.
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| CN201910560984.1A CN110351415A (en) | 2019-06-26 | 2019-06-26 | Determination method, apparatus, equipment and the storage medium of harassing call number |
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| CN201910560984.1A CN110351415A (en) | 2019-06-26 | 2019-06-26 | Determination method, apparatus, equipment and the storage medium of harassing call number |
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| CN116939616B (en) * | 2023-09-15 | 2023-12-08 | 中关村科学城城市大脑股份有限公司 | Equipment control method and device applied to telecommunication fraud prevention and electronic equipment |
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Application publication date: 20191018 |