CN110321730A - A kind of method, block chain node and the storage medium of operation data processing - Google Patents
A kind of method, block chain node and the storage medium of operation data processing Download PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/32—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials
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- G—PHYSICS
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/10—File systems; File servers
- G06F16/16—File or folder operations, e.g. details of user interfaces specifically adapted to file systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/10—File systems; File servers
- G06F16/17—Details of further file system functions
- G06F16/178—Techniques for file synchronisation in file systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/604—Tools and structures for managing or administering access control systems
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- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/62—Protecting access to data via a platform, e.g. using keys or access control rules
- G06F21/6218—Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database
- G06F21/6227—Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database where protection concerns the structure of data, e.g. records, types, queries
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/50—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols using hash chains, e.g. blockchains or hash trees
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/2141—Access rights, e.g. capability lists, access control lists, access tables, access matrices
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Abstract
This application involves block chain technical fields, method, block chain node and the storage medium of a kind of operation data processing are provided, the method is applied to block catenary system, the block catenary system includes multiple block chain nodes, the described method includes: obtaining operation data, based on the block catenary system, respectively each user and each customer service create a common recognition file；Common recognition processing is carried out to the operation data, the chat record obtained in real time is synchronized to the common recognition file of the corresponding customer service of chat record, and it is synchronized to the common recognition file of the corresponding user of chat record, so that the chat record synchronized update in the common recognition file of the user and the common recognition file of the customer service about both sides；The access request for receiving user or customer service carries out identification authentication to user or customer service, and after the authentication is passed, corresponding common recognition file is presented to user or customer service.By this programme, the chat record non-repudiation of user and customer service can be realized.
Description
Technical field
This application involves method, block chain node and storages that block chain technical field more particularly to operation data are handled
Medium.
Background technique
The chat record of customer service and user on current major part APP is all stored in the customer service database of enterprise, when
There is ambiguity in communication between user and customer service, or when there is dispute with customer service, user if it is desired to call pervious chat record,
Probably due to the risk that permission reason or presence are deliberately deleted by customer service, causes user can not be from customer service database in right-safeguarding
True chat record is transferred, user's right is caused to be unable to get guarantee.
Summary of the invention
This application provides method, block chain node and the storage mediums of a kind of processing of operation data, are able to solve existing
User's right is unable to get the problem of guarantee in technology.
The application first aspect provides a kind of method of operation data processing, and the method is applied to block catenary system, institute
Stating block catenary system includes multiple block chain nodes, which is characterized in that the method is executed by block chain node, the method packet
It includes:
Operation data is obtained, the operation data includes the chat note between at least one user and at least one customer service
Record；
Based on the block catenary system, respectively each user and each customer service create a common recognition file, described total
Know file and refer to the common recognition file of a user Yu at least one customer service, or refers to a customer service and at least one user
Common recognition file；
Common recognition processing is carried out to the operation data, the chat record obtained in real time is synchronized to the corresponding visitor of chat record
The common recognition file of clothes, and it is synchronized to the common recognition file of the corresponding user of chat record, so that the common recognition of the user
Chat record synchronized update in file and the common recognition file of the customer service about both sides；
The access request for receiving user carries out identification authentication to user, and after the authentication is passed, corresponding common recognition is presented to user
File；
Alternatively, receiving the access request of customer service, identification authentication is carried out to customer service, after the authentication is passed, presents and corresponds to customer service
Common recognition file.
In a kind of possible design, the common recognition file of user and the common recognition file of customer service are distributed account book.
The common recognition file of user and the common recognition file of customer service are by the multiple block chain links for being distributed in different places
Point collaboration is completed, and the complete account that each nodes records is traded every time.
It is described to be respectively each user and after each customer service creates a common recognition file in a kind of possible design,
The method also includes:
The permission for logging in or checking common recognition file for different user and different customer services setting, is individually for each user or every
A customer service setting logs in the account and private key of block chain；
And visible permission or invisible permission are respectively set to different user and different customer services for each common recognition file；
The access request for receiving user carries out identification authentication to user, after the authentication is passed, presents to user corresponding
Common recognition file, comprising:
The access request for receiving the first user transmission, to the account and private key of the login block chain of first user input
Carry out identification authentication；
After the authentication is passed, the first user of Xiang Suoshu is sent and the matched chat record of the access request.
In a kind of possible design,
The access request that the user sends include the block chain account of user, the block chain account for the customer service put to the proof,
At the beginning of the chat record and the end time；
After the access request for receiving user, before the corresponding common recognition file to user's presentation, before, institute
State method further include:
Using md5-challenge, according to the block chain account and private key of the user, the block chain for the customer service put to the proof
At the beginning of account, the chat record and the end time generates proof number；
Establish it is described put to the proof number and the block chain account and private key of the user, the block chain account for the customer service put to the proof,
Mapping relations at the beginning of the chat record and between the end time；
The proof request that the user sends is received, carries the proof number in the proof request；
The proof number is verified, if it exists consistent proof number, it is determined that be proved to be successful；
It is put to the proof number and the mapping relations carry out proof processing according to described, and from the common recognition file under the user name
In transfer and the proof number corresponding chat record.
It is described to be respectively each user and after each customer service creates a common recognition file in a kind of possible design,
The method also includes:
Disaster tolerance is introduced to each block chain node using snap shot；
When getting the operation data, snapshot processing is carried out to the operation data, the operation data of copy is protected
Save as snapshot copy；
After receiving inquiry request, transferred according to the period indicated in the inquiry request corresponding with the period
Snapshot copy.
In a kind of possible design, the operation data further includes transaction record, and the common recognition file of user further includes using
Transaction record of the family at least one transaction platform；The method also includes:
The removal request of user is received, the removal request deletes the first trade order for requesting；
Identification authentication is carried out to user, after the authentication is passed, deletes the common recognition of all users in the block catenary system
The record of the first trade order in file.
In a kind of possible design, the block catenary system includes transaction node, and the transaction node refers to that commodity provide
Person；The method also includes:
The modification request of transaction node is received, the modification request is for modifying the second trade order；
Amendment advice is sent respectively to all block chain nodes for participating in second trade order；
After the confirmation message for receiving all block chain nodes for participating in second trade order, asked according to the modification
Seek the record for modifying second trade order in the block catenary system in all common recognition files.
The application second aspect provides a kind of block chain node, has the operation realized and correspond to the offer of above-mentioned first aspect
The function of the method for data processing.The function it is real can also to execute corresponding software by hardware realization by hardware
It is existing.Hardware or software include one or more modules corresponding with above-mentioned function, and the module can be software and/or firmly
Part.The block chain node is the node in block catenary system, and in a kind of possible design, the block chain node includes:
Transceiver module, for obtaining operation data, the operation data includes at least one user and at least one customer service
Between chat record；
Processing module, for being based on the block catenary system, respectively each user and each customer service create a common recognition
File, the common recognition file refers to the common recognition file of a user Yu at least one customer service, or refers to a customer service
With the common recognition file of at least one user；
Common recognition processing is carried out to the operation data, is synchronized to the chat record obtained in real time by the transceiver module
The common recognition file of the corresponding customer service of chat record, and it is synchronized to the common recognition file of the corresponding user of chat record, so that
Obtain the chat record synchronized update in the common recognition file of the user and the common recognition file of the customer service about both sides；
After the access request for receiving user by the transceiver module, identification authentication is carried out to user, after the authentication is passed, to
Corresponding common recognition file is presented in user；
Alternatively, by the transceiver module receive customer service access request after, to customer service carry out identification authentication, the authentication is passed
Afterwards, corresponding common recognition file is presented to customer service.
In a kind of possible design, the common recognition file of user and the common recognition file of customer service are distributed account book.
The common recognition file of user and the common recognition file of customer service are by the multiple block chain links for being distributed in different places
Point collaboration is completed, and the complete account that each nodes records is traded every time.
In a kind of possible design, the processing module is respectively that each user and each customer service create a common recognition file
After folder, it is also used to:
The permission for logging in or checking common recognition file for different user and different customer services setting, is individually for each user or every
A customer service setting logs in the account and private key of block chain；
And visible permission or invisible permission are respectively set to different user and different customer services for each common recognition file.
In a kind of possible design, the access request that the user sends includes the block chain account of user, is put to the proof
At the beginning of the block chain account of customer service, the chat record and the end time；The processing module is in the transceiver module
After the access request for receiving user, before corresponding common recognition file is presented to user, it is also used to:
Using md5-challenge, according to the block chain account and private key of the user, the block chain for the customer service put to the proof
At the beginning of account, the chat record and the end time generates proof number；
Establish it is described put to the proof number and the block chain account and private key of the user, the block chain account for the customer service put to the proof,
Mapping relations at the beginning of the chat record and between the end time；
The proof request that the user sends is received by the transceiver module, carries the proof in the proof request
Number；
The proof number is verified, if it exists consistent proof number, it is determined that be proved to be successful；
It is put to the proof number and the mapping relations carry out proof processing according to described, and from the common recognition file under the user name
In transfer and the proof number corresponding chat record.
In a kind of possible design, the processing module is respectively that each user and each customer service create a common recognition file
After folder, it is also used to:
Disaster tolerance is introduced to each block chain node using snap shot；
When getting the operation data by the transceiver module, snapshot processing is carried out to the operation data, it will
The operation data of copy saves as snapshot copy；
After receiving inquiry request by the transceiver module, transferred according to the period indicated in the inquiry request
Snapshot copy corresponding with the period.
In a kind of possible design, the operation data further includes transaction record, and the common recognition file of user further includes using
Transaction record of the family at least one transaction platform；
The transceiver module is also used to receive the removal request of user, and the removal request deletes the first transaction for requesting
Order；
The processing module is also used to carry out identification authentication to user, after the authentication is passed, deletes in the block catenary system
The record of the first trade order in the common recognition file of all users.
In a kind of possible design, the block catenary system includes transaction node, and the transaction node refers to that commodity provide
Person；
The transceiver module is also used to receive the modification request of transaction node, and the modification request is for modifying the second transaction
Order；Amendment advice is sent respectively to all block chain nodes for participating in second trade order；
The processing module is also used to receive all block chains for participating in second trade order in the transceiver module
After the confirmation message of node, described the in all common recognition files is modified in the block catenary system according to the modification request
The record of two trade orders.
The another aspect of the application provides a kind of block chain node comprising processor, the memory of at least one connection
And transceiver, wherein the memory is used to call the program in the memory for storing program code, the processor
Code executes method described in above-mentioned first aspect.
The another aspect of the application provides a kind of computer storage medium comprising instruction, when it runs on computers
When, so that computer executes method described in above-mentioned first aspect.
Compared to the prior art, in scheme provided by the present application, after obtaining operation data, it is based on the block catenary system,
Respectively each user and each customer service create a common recognition file；The chat record obtained in real time is synchronized to chat record
The common recognition file of corresponding customer service, and it is synchronized to the common recognition file of the corresponding user of chat record, so that the use
Chat record synchronized update in the common recognition file at family and the common recognition file of the customer service about both sides；Receive user or visitor
The access request of clothes carries out identification authentication to user or customer service, and after the authentication is passed, corresponding common recognition text is presented to user or customer service
Part folder.By this programme, the security mechanism traced to the source can be provided for user, protected user's right, sentenced convenient for later period right-safeguarding
Disconnected and evidence obtaining, realizes the chat record non-repudiation of user and customer service.
Detailed description of the invention
Fig. 1 is a kind of flow diagram of the method for operation data processing in the embodiment of the present application；
Fig. 2 is a kind of structural schematic diagram of block chain node in the embodiment of the present application；
Fig. 3 is a kind of structural schematic diagram of the embodiment of the present application block chain.
Specific embodiment
It should be appreciated that specific embodiment described herein is not used to limit the application only to explain the application.This
The specification and claims of application and term " first " in above-mentioned attached drawing, " second " etc. are for distinguishing similar right
As without being used to describe a particular order or precedence order.It should be understood that the data used in this way in the appropriate case can be with
It exchanges, so that the embodiments described herein can be implemented with the sequence other than the content for illustrating or describing herein.In addition,
Term " includes " and " having " and their any deformation, it is intended that cover it is non-exclusive include, for example, containing a system
The process, method, system, product or equipment of column step or module those of are not necessarily limited to be clearly listed step or module, and
Being may include other steps or module being not clearly listed or intrinsic for these process, methods, product or equipment, this
The division of module appeared in application, only a kind of division in logic can have other when realizing in practical application
Division mode, such as multiple modules can be combined into or are integrated in another system, or some features can be ignored, or not held
Row.
Method, block chain node and storage medium, the method that the application provides a kind of operation data processing are applied to
Block catenary system.Wherein, the block catenary system includes multiple block chain nodes, and block chain node can be the end of user's operation
End, is also possible to transaction platform, can also be commodity provider ISP or resource provider.
A kind of linked data structure that data block is combined by block chain in such a way that sequence is connected sequentially in time,
And the distributed account book that can not be distorted He can not forge guaranteed in a manner of cryptography.Block chain technology utilizes block chained record knot
Structure is known together algorithm with storing data, using distributed node and generates and more new data, protected in the way of cryptography to verify
The safety of the transmission of card data and access, programmed using the intelligent contract being made of automatized script code and operation data one
Kind completely new distributed basis framework and calculation.Block chain is substantially the database of a disintermediation, while conduct
The Floor layer Technology of bit coin is a string of data blocks using the associated generation of cryptography method, contains in each data block
The information of bit coin network trading, for verifying the validity (anti-fake) of its information and generating next block.
The each node of block chain stores complete data all in accordance with block chain structure, and traditional distributed storage is usually that will count
It is stored according to being divided into more parts according to certain rules.Second is that each node storage of block chain is that independent, status is equivalent,
Guarantee the consistency of storage by common recognition mechanism, and traditional distributed storage generally by central node toward other backup nodes
Synchrodata.Block chain is also based on common recognition mechanism, requires to reach common understanding between all nodes, assert the account of other nodes records
This validity.Node can individually record account book data none of, controlled so as to avoid single book keeping operation people or
A possibility that person remembers false account by bribery.Also due to accounting nodes are enough, it is no theoretically except not all node is destroyed
Then account would not be lost, to ensure that the safety of account data.
In order to solve the above technical problems, the application it is main the following technical schemes are provided:
Chat message storing user and customer service in a manner of block chain, when user chats with customer service, note
The chat record for employing family and customer service, then synchronizes to all users, and each user has the account book of chat record；Work as user
When occurring dispute with customer service and disagree, user can search pervious chat record at any time, can provide and trace to the source for user
Security mechanism, protect user's right, convenient for later period right-safeguarding judge and collect evidence.
Fig. 1 is please referred to, a kind of method for providing operation data processing to the application below is illustrated, the method
Include:
101, operation data is obtained.
Wherein, the operation data includes the chat record between at least one user and at least one customer service.Chat note
Record may include photo, text, expression, video or link etc..
102, it is based on the block catenary system, respectively each user and each customer service create a common recognition file.
Wherein, the common recognition file refers to the common recognition file of a user Yu at least one customer service, or refers to one
The common recognition file of a customer service and at least one user.
In some embodiments, the common recognition file of user and the common recognition file of customer service are distributed account book.With
The common recognition file at family and the common recognition file of customer service are cooperateed with by the multiple block chain nodes for being distributed in different places and are completed,
And the complete account that each nodes records is traded every time.As it can be seen that by this common recognition mechanism, these the terrible correlations that can be
Block chain node be involved in the legitimacy of supervision transaction and judge, while can also testify jointly for it.
It for example, the common recognition file of user may include the chat record of the user Yu all customer services, and is respectively each
Customer service creates individual sub-folder, includes the chat record of the user and a customer service in sub-folder.
It in another example the common recognition file of the customer service includes the chat record of the customer service Yu all users, and is respectively every
A user creates individual sub-folder, includes the chat record of the customer service and a user in sub-folder.
103, the chat record obtained in real time is synchronized to the common recognition file of the corresponding customer service of chat record, and synchronous
To the common recognition file of the corresponding user of chat record, so that the common recognition text of the common recognition file of the user and the customer service
Chat record synchronized update in part folder about both sides.
For example, being based on common recognition mechanism, all reach common understanding between all nodes, so the section where the file of customer service under one's name
Point 1 is similarly reached common understanding with the node 2 where the file under user name.Assert having for the chat record of other nodes records
Effect property.Node can individually record the chat record between user and customer service, so as to avoid tradition book keeping operation. none of
In mode recording mode, because the keeper people of single record chat record control or by bribery due to remembers the chat record of falseness
A possibility that, also can be avoided can not put to the proof or deny phenomenon.
104, the access request for receiving user carries out identification authentication to user, after the authentication is passed, presents to user corresponding
Common recognition file.In some embodiments, the access request that user sends include user block chain account, the customer service put to the proof
Block chain account, at the beginning of the chat record and the end time.The access request that user sends includes packet header and oneself
Define field.Wherein, custom field includes fromUid, toUid, startTime and endTime field.Field fromUid
Indicate complainant's user name, field toUid indicates complained customer service block chain account name, and field startTime indicates to complain
At the beginning of electronic evidence, field endTime indicates to complain the end time of electronic evidence.
Alternatively, the access request of 105, reception customer service, carries out identification authentication to customer service, after the authentication is passed, presented to customer service
Corresponding common recognition file.Similarly, the access request that customer service is sent includes the area of the block chain account of customer service, the user put to the proof
At the beginning of block chain account, the chat record and the end time.The access request that user sends includes packet header and customized
Field.Wherein, custom field includes fromUid, toUid, startTime and endTime field.
Compared with current mechanism, in the embodiment of the present application, after obtaining operation data, it is based on the block catenary system, respectively
A common recognition file is created for each user and each customer service；It is corresponding that the chat record obtained in real time is synchronized to chat record
Customer service common recognition file, and the common recognition file of the corresponding user of chat record is synchronized to, so that the user
Chat record synchronized update in common recognition file and the common recognition file of the customer service about both sides；Receive user or customer service
Access request carries out identification authentication to user or customer service, and after the authentication is passed, corresponding common recognition file is presented to user or customer service
Folder.By this programme, the security mechanism traced to the source can be provided for user, protects user's right, judged convenient for later period right-safeguarding
And evidence obtaining, realize the chat record non-repudiation of user and customer service.
Optionally, in some embodiments of the present application, described is respectively that each user and each customer service create one altogether
After knowing file, the method also includes:
The permission for logging in or checking common recognition file for different user and different customer services setting, is individually for each user or every
A customer service setting logs in the account and private key of block chain.
Optionally, in some embodiments of the present application, described is respectively that each user and each customer service create one altogether
After knowing file, the method also includes:
Visible permission or invisible permission are respectively set to different user and different customer services for each common recognition file.Both it protected
The consistency of data is demonstrate,proved, additionally it is possible to reduce the risk that file is cracked and divulges a secret.
Correspondingly, the access request for receiving user, carries out identification authentication to user, after the authentication is passed, is in user
Existing corresponding common recognition file, comprising:
The access request for receiving the first user transmission, to the account and private key of the login block chain of first user input
Carry out identification authentication；
After the authentication is passed, the first user of Xiang Suoshu is sent and the matched chat record of the access request.
Optionally, in some embodiments of the present application, the account of the login block chain to first user input
Number and private key carry out identification authentication, comprising:
Authentication is carried out to first user, after authentication passes through, is verified using the block catenary system,
Otherwise, system returns to verifying personnel identity error message, and verifying terminates.
Two dimensional code is sent to first user；
The scan request that first user is directed to the two dimensional code is obtained, the first user of Xiang Suoshu sends and deposits card data
Collect, deposit the authorized signature of witness person, deposit the block demonstrate,proved and deposit card transaction described in the information traded in the block catenary system, direction
The address chain URL.
According to the digital digest algorithm recorded in two dimensional code recognition result, electronic evidence file and the two dimensional code, use
Md5-challenge generates proof number, which can be described as electronic evidence document.
It clicks URL and jumps to common recognition file and check interface, it is literary that the common recognition being directed toward with the block address chain URL will be put to the proof number
The proof number of chat record in part folder carries out uniformity comparison, while comparing other element information, if unanimously, showing to know together
Chat record in file can be used, and verifying terminates；Otherwise, the chat record in the common recognition file not can be used, verifying
Terminate.
Optionally, in some embodiments of the present application, the access request that the user sends includes the block chain of user
At the beginning of account, the block chain account for the customer service put to the proof, the chat record and the end time；
After the access request for receiving user, before the corresponding common recognition file to user's presentation, the side
Method further include:
Using md5-challenge, according to the block chain account and private key of the user, the block chain for the customer service put to the proof
At the beginning of account, the chat record and the end time generates proof number；
Establish it is described put to the proof number and the block chain account and private key of the user, the block chain account for the customer service put to the proof,
Mapping relations at the beginning of the chat record and between the end time；
The proof request that the user sends is received, carries the proof number in the proof request；
The proof number is verified, if it exists consistent proof number, it is determined that be proved to be successful；
It is put to the proof number and the mapping relations carry out proof processing according to described, and from the common recognition file under the user name
In transfer and the proof number corresponding chat record.
Optionally, in some embodiments of the present application, described is respectively that each user and each customer service create one altogether
After knowing file, the method also includes:
Disaster tolerance is introduced to each block chain node using snap shot；
When getting the operation data, snapshot processing is carried out to the operation data, the operation data of copy is protected
Save as snapshot copy；
After receiving inquiry request, transferred according to the period indicated in the inquiry request corresponding with the period
Snapshot copy.
As it can be seen that can be avoided block chain node failure or damage causes distributed account book to be lost by using disaster tolerance.
Wherein, snapshot refers to that a completely available copy about specified data acquisition system, the copy include that corresponding data exists
The image at some time point (time point that copy starts).Snapshot can be a copy of the data represented by it, can also be with
It is a duplicate of data.The effect of snapshot is mainly able to carry out online data backup and restores.When storing equipment
Quick data recovery can be carried out when application failure or file corruption, and data are restored to the shape at some available time point
State.Another effect of snapshot is to provide another data access channel for storage user, when former data are answered online
When with processing, the accessible snapshot data of user can also carry out the work such as testing using snapshot.
Optionally, in some embodiments of the present application, the operation data further includes transaction record, the common recognition text of user
Part folder further includes transaction record of the user at least one transaction platform；The method also includes:
The removal request of user is received, the removal request deletes the first trade order for requesting；
Identification authentication is carried out to user, after the authentication is passed, deletes the common recognition of all users in the block catenary system
The record of the first trade order in file.
Optionally, in some embodiments of the present application, the block catenary system includes transaction node, the transaction node
Refer to commodity provider；The method also includes:
The modification request of transaction node is received, the modification request is for modifying the second trade order；
Amendment advice is sent respectively to all block chain nodes for participating in second trade order；
After the confirmation message for receiving all block chain nodes for participating in second trade order, asked according to the modification
Seek the record for modifying second trade order in the block catenary system in all common recognition files.
It is right that every technical characteristic mentioned in the various embodiments described above is applied equally to Fig. 2 in the application and Fig. 3 institute
The embodiment answered, subsequent similar place repeat no more.
Above to operation data a kind of in the application processing method be illustrated, below to execute aforesaid operations data at
The method block chain link point of reason is described.
A kind of structural schematic diagram of block chain node as shown in Figure 2, can be applied to electric business platform, public service platform
The platform of equal generations transaction or communication behavior.Block chain node 20 in the embodiment of the present application can be realized corresponding to above-mentioned Fig. 1
In corresponding embodiment the step of the method for performed operation data processing.The function that block chain node 20 is realized can lead to
Hardware realization is crossed, corresponding software realization can also be executed by hardware.Hardware or software include one or more and above-mentioned function
The corresponding module of energy, the module can be software and/or hardware.The block chain node 20 may include obtaining module 201
With processing module 202, the processing module 202 and the function realization for obtaining module 201 be can refer in embodiment corresponding to Fig. 1
Performed operation, does not repeat herein.Processing module can be used for controlling the transmitting-receiving operation for obtaining module 201.
In some embodiments, the acquisition module 201 can be used for obtaining operation data, and the operation data includes at least
Chat record between one user and at least one customer service.
The processing module 202 can be used for based on the block catenary system, respectively each user and each customer service creation
One common recognition file, the common recognition file refers to the common recognition file of a user Yu at least one customer service, or refers to
The common recognition file of one customer service and at least one user；
Common recognition processing is carried out to the operation data, it is by the transceiver module 201 that the chat record obtained in real time is same
The common recognition file of the corresponding customer service of chat record is walked, and is synchronized to the common recognition file of the corresponding user of chat record,
So that the chat record synchronized update in the common recognition file of the user and the common recognition file of the customer service about both sides；
After the access request for receiving user by the transceiver module 201, identification authentication is carried out to user, the authentication is passed
Afterwards, corresponding common recognition file is presented to user；
Alternatively, by the transceiver module 201 receive customer service access request after, to customer service carry out identification authentication, authentication
By rear, corresponding common recognition file is presented to customer service.
In the embodiment of the present application, after transceiver module 201 obtains operation data, processing module 202 is based on the block chain
System, respectively each user and each customer service create a common recognition file；The chat record obtained in real time is synchronized to merely
It records the common recognition file of corresponding customer service, and is synchronized to the common recognition file of the corresponding user of chat record, so that
Chat record synchronized update in the common recognition file of the user and the common recognition file of the customer service about both sides；It receives and uses
The access request of family customer service living, carries out identification authentication to user or customer service, after the authentication is passed, presents to user or customer service corresponding
Common recognition file.By this programme, the security mechanism traced to the source can be provided for user, protects user's right, be convenient for the later period
Right-safeguarding judgement and evidence obtaining, realize the chat record non-repudiation of user and customer service.
In some embodiments, the common recognition file of user and the common recognition file of customer service are distributed account book.
The common recognition file of user and the common recognition file of customer service are by the multiple block chain links for being distributed in different places
Point collaboration is completed, and the complete account that each nodes records is traded every time.
In some embodiments, the processing module 202 is respectively that each user and each customer service create a common recognition text
After part folder, it is also used to:
The permission for logging in or checking common recognition file for different user and different customer services setting, is individually for each user or every
A customer service setting logs in the account and private key of block chain；
Visible permission or invisible permission are respectively set to different user and different customer services for each common recognition file.
In some embodiments, the access request that the user sends include user block chain account, the visitor that is put to the proof
At the beginning of the block chain accounts of clothes, the chat record and the end time；The processing module 202 is in the transceiver module
After 201 receive the access request of user, before corresponding common recognition file is presented to user, it is also used to:
Using md5-challenge, according to the block chain account and private key of the user, the block chain for the customer service put to the proof
At the beginning of account, the chat record and the end time generates proof number；
Establish it is described put to the proof number and the block chain account and private key of the user, the block chain account for the customer service put to the proof,
Mapping relations at the beginning of the chat record and between the end time；
The proof request that the user sends is received by the transceiver module 201, in the proof request described in carrying
Proof number；
The proof number is verified, if it exists consistent proof number, it is determined that be proved to be successful；
It is put to the proof number and the mapping relations carry out proof processing according to described, and from the common recognition file under the user name
In transfer and the proof number corresponding chat record.
In some embodiments, the processing module 202 is respectively that each user and each customer service create a common recognition text
After part folder, it is also used to:
Disaster tolerance is introduced to each block chain node using snap shot；
When getting the operation data by the transceiver module 201, snapshot processing is carried out to the operation data,
The operation data of copy is saved as into snapshot copy；
After receiving inquiry request by the transceiver module 201, according to the period indicated in the inquiry request
Transfer snapshot copy corresponding with the period.
In some embodiments, the operation data further includes transaction record, and the common recognition file of user further includes user
In the transaction record of at least one transaction platform；
The transceiver module 201 is also used to receive the removal request of user, and the removal request deletes first for requesting
Trade order；
The processing module 202 is also used to carry out identification authentication to user, after the authentication is passed, deletes the block catenary system
In all users common recognition file in the first trade order record.
In some embodiments, the block catenary system includes transaction node, and the transaction node refers to commodity provider；
The transceiver module 201 is also used to receive the modification request of transaction node, and the modification request is for modifying second
Trade order；Amendment advice is sent respectively to all block chain nodes for participating in second trade order；
The processing module 202 is also used to receive all participation second trade orders in the transceiver module 201
After the confirmation message of block chain node, modified in the block catenary system in all common recognition files according to modification request
The record of second trade order.
Describe the block chain node in the embodiment of the present application respectively from the angle of modular functionality entity above, below from
Hardware point of view introduces a kind of block chain node, as shown in figure 3, comprising: processor, memory, transceiver (are also possible to input
Output unit does not identify in Fig. 3) and storage is in the memory and the computer journey that can run on the processor
Sequence.For example, the computer program can be the corresponding program of method of operation data processing in embodiment corresponding to Fig. 1.Example
Such as, when block chain node realizes the function of block chain node 20 as shown in Figure 2, the processor executes the computer journey
Each step in the method for the operation data processing executed in embodiment corresponding to above-mentioned Fig. 2 by block chain node is realized when sequence
Suddenly；Alternatively, the processor realizes the block chain node 20 of embodiment corresponding to above-mentioned Fig. 2 when executing the computer program
The function of middle processing module 202, transceiver realize transceiver module in the block chain node 20 of embodiment corresponding to above-mentioned Fig. 2
201 function.
Alleged processor can be central processing unit (Central Processing Unit, CPU), can also be it
His general processor, digital signal processor (Digital Signal Processor, DSP), specific integrated circuit
(Application Specific Integrated Circuit, ASIC), ready-made programmable gate array (Field-
Programmable Gate Array, FPGA) either other programmable logic device, discrete gate or transistor logic,
Discrete hardware components etc..General processor can be microprocessor or the processor is also possible to any conventional processor
Deng the processor is the control centre of the computer installation, utilizes various interfaces and the entire computer installation of connection
Various pieces.
The memory can be used for storing the computer program and/or module, and the processor is by operation or executes
Computer program in the memory and/or module are stored, and calls the data being stored in memory, described in realization
The various functions of computer installation.The memory can mainly include storing program area and storage data area, wherein storage program
It area can application program (such as sound-playing function, image player function etc.) needed for storage program area, at least one function
Deng；Storage data area, which can be stored, uses created data (such as audio data, video data etc.) etc. according to mobile phone.This
Outside, memory may include high-speed random access memory, can also include nonvolatile memory, such as hard disk, memory, insert
Connect formula hard disk, intelligent memory card (Smart Media Card, SMC), secure digital (Secure Digital, SD) card, flash memory
Block (Flash Card), at least one disk memory, flush memory device or other volatile solid-state parts.
The transceiver can also be replaced with receiver and transmitter, can be same or different physical entity.For
When identical physical entity, transceiver may be collectively referred to as.The memory can integrate in the processor, can also be with institute
Processor is stated to be provided separately.The transceiver can be input-output unit.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, the technical solution of the application substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in a storage medium
In (such as ROM/RAM), including some instructions are used so that a terminal (can be mobile phone, computer, server or network are set
It is standby etc.) execute method described in each embodiment of the application.
Embodiments herein is described above in conjunction with attached drawing, but the application be not limited to it is above-mentioned specific
Embodiment, the above mentioned embodiment is only schematical, rather than restrictive, those skilled in the art
Under the enlightenment of the application, when not departing from the application objective and scope of the claimed protection, can also it make very much
Form, it is all using equivalent structure or equivalent flow shift made by present specification and accompanying drawing content, directly or indirectly
Other related technical areas are used in, these are belonged within the protection of the application.
Claims (10)
1. a kind of method of operation data processing, the method are applied to block catenary system, the block catenary system includes multiple
Block chain node, which is characterized in that the method is executed by block chain node, which comprises
Operation data is obtained, the operation data includes the chat record between at least one user and at least one customer service；
Based on the block catenary system, respectively each user and each customer service create a common recognition file, the common recognition text
Part, which presss from both sides, refers to the common recognition file of a user Yu at least one customer service, or refers to being total to for a customer service and at least one user
Know file；
Common recognition processing is carried out to the operation data, the chat record obtained in real time is synchronized to the corresponding customer service of chat record
Common recognition file, and it is synchronized to the common recognition file of the corresponding user of chat record, so that the common recognition file of the user
Folder and the chat record synchronized update in the common recognition file of the customer service about both sides；
The access request for receiving user carries out identification authentication to user, and after the authentication is passed, corresponding common recognition file is presented to user
Folder；
Alternatively, receiving the access request of customer service, identification authentication is carried out to customer service, after the authentication is passed, is presented to customer service corresponding total
Know file.
2. the method according to claim 1, wherein the common recognition file of user and the common recognition file of customer service
It is distributed account book；
The common recognition file of user and the common recognition file of customer service are assisted by the multiple block chain nodes for being distributed in different places
It is same to complete, and the complete account that each nodes records is traded every time.
3. according to the method described in claim 2, it is characterized in that, described is respectively that each user and each customer service create one
After common recognition file, the method also includes:
The permission for logging in or checking common recognition file for different user and different customer services setting, is individually for each user or each visitor
Clothes setting logs in the account and private key of block chain；
And visible permission or invisible permission are respectively set to different user and different customer services for each common recognition file；
The access request for receiving user carries out identification authentication to user, and after the authentication is passed, corresponding common recognition is presented to user
File, comprising:
The access request for receiving the first user transmission carries out the account and private key of the login block chain of first user input
Identification authentication；
After the authentication is passed, the first user of Xiang Suoshu is sent and the matched chat record of the access request.
4. according to the method described in claim 2, it is characterized in that,
The access request that the user sends includes the block chain account of user, the block chain account for the customer service put to the proof, described
At the beginning of chat record and the end time；
After the access request for receiving user, before the corresponding common recognition file to user's presentation, before, the side
Method further include:
Using md5-challenge, according to the block chain account and private key of the user, the block chain account for the customer service put to the proof
Number, at the beginning of the chat record and the end time generates and puts to the proof number；
Establish described put to the proof number and the block chain account and private key of the user, the block chain account for the customer service put to the proof, described
Mapping relations at the beginning of chat record and between the end time；
The proof request that the user sends is received, carries the proof number in the proof request；
The proof number is verified, if it exists consistent proof number, it is determined that be proved to be successful；
Proof processing is carried out according to the proof number and the mapping relations, and is adjusted from the common recognition file under the user name
It takes and the proof number corresponding chat record.
5. method according to any of claims 1-4, which is characterized in that described is respectively each user and each visitor
After clothes one common recognition file of creation, the method also includes:
Disaster tolerance is introduced to each block chain node using snap shot；
When getting the operation data, snapshot processing is carried out to the operation data, the operation data of copy is saved as
Snapshot copy；
After receiving inquiry request, transferred according to the period indicated in the inquiry request corresponding with the period fast
According to copy.
6. method according to any of claims 1-4, which is characterized in that the operation data further includes transaction note
Record, the common recognition file of user further includes transaction record of the user at least one transaction platform；The method also includes:
The removal request of user is received, the removal request deletes the first trade order for requesting；
Identification authentication is carried out to user, after the authentication is passed, deletes the common recognition file of all users in the block catenary system
The record of the first trade order in folder.
7. according to the method described in claim 6, it is characterized in that, the block catenary system includes transaction node, the transaction
Node refers to commodity provider；The method also includes:
The modification request of transaction node is received, the modification request is for modifying the second trade order；
Amendment advice is sent respectively to all block chain nodes for participating in second trade order；
After the confirmation message for receiving all block chain nodes for participating in second trade order, repaired according to modification request
Change the record of second trade order in the block catenary system in all common recognition files.
8. a kind of block chain node, the block chain node is the node in block catenary system, which is characterized in that the block chain
Node includes:
Transceiver module, for obtaining operation data, the operation data includes between at least one user and at least one customer service
Chat record；
Processing module, for being based on the block catenary system, respectively each user and each customer service create a common recognition file
Folder, the common recognition file refers to the common recognition file of a user Yu at least one customer service, or refers to customer service and extremely
The common recognition file of a few user；
Common recognition processing is carried out to the operation data, the chat record obtained in real time is synchronized to by chat by the transceiver module
The common recognition file of corresponding customer service is recorded, and is synchronized to the common recognition file of the corresponding user of chat record, so that institute
State the chat record synchronized update in the common recognition file of user and the common recognition file of the customer service about both sides；
After the access request for receiving user by the transceiver module, identification authentication is carried out to user, after the authentication is passed, to user
Corresponding common recognition file is presented；
Alternatively, by the transceiver module receive customer service access request after, to customer service carry out identification authentication, after the authentication is passed,
Corresponding common recognition file is presented to customer service.
9. a kind of block chain node, which is characterized in that the block chain node includes:
At least one processor, memory and transceiver；
Wherein, the memory is for storing program code, and the processor is for calling the program stored in the memory
Code is executed such as method of any of claims 1-7.
10. a kind of computer storage medium, which is characterized in that it includes instruction, when run on a computer, so that calculating
Machine executes such as method of any of claims 1-7.
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