CN110309272A - Terminal interaction method and system based on NLP technology, cloud platform - Google Patents
Terminal interaction method and system based on NLP technology, cloud platform Download PDFInfo
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- 230000003993 interaction Effects 0.000 title claims abstract description 41
- 238000005516 engineering process Methods 0.000 title claims abstract description 33
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- 238000004590 computer program Methods 0.000 claims description 6
- 238000012544 monitoring process Methods 0.000 claims description 6
- 230000005540 biological transmission Effects 0.000 claims description 5
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- 235000013399 edible fruits Nutrition 0.000 claims 1
- 238000003058 natural language processing Methods 0.000 description 129
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- 230000002452 interceptive effect Effects 0.000 description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/33—Querying
- G06F16/332—Query formulation
- G06F16/3329—Natural language query formulation or dialogue systems
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Abstract
The present invention provides a kind of terminal interaction method based on NLP technology and system, cloud platform, comprising the following steps: receives the NLP service request that terminal is sent；Identify the mode of the NLP service request；According to the mode of the NLP service request, NLP recognition result is generated and sent to the terminal.Of the invention terminal interaction method and system, cloud platform based on NLP technology can provide different NLP service interaction modes according to different application scenarios, and greatly the user experience is improved.
Description
Technical field
The present invention relates to the technical fields of data communication, more particularly to a kind of terminal interaction method based on NLP technology
And system, cloud platform.
Background technique
Natural language processing (Natural Language Processing, NLP) is the language studying people and interacting with a computer
One Men Xueke of speech problem.In general, natural language processing includes natural language understanding and spatial term.Natural language
Understanding be natural language is become into computer it will be appreciated that language and non-structured text be changed into structured message.
Specifically, NLP technology can complete natural language semantics recognition and recommendation or call related service mentioned to user
For more intelligent function.With the development of artificial intelligence, NLP technology is more mature.Therefore, how to be carried out with service call terminal
Interaction, so that providing better usage experience for user becomes current hot research problem urgently to be resolved.
Summary of the invention
In view of the foregoing deficiencies of prior art, the purpose of the present invention is to provide a kind of terminals based on NLP technology
Exchange method and system, cloud platform can provide different NLP service interaction modes, greatly according to different application scenarios
The user experience is improved.
In order to achieve the above objects and other related objects, the present invention provides a kind of terminal interaction method based on NLP technology,
The following steps are included: receiving the NLP service request that terminal is sent；Identify the mode of the NLP service request；According to described
The mode of NLP service request generates and sends NLP recognition result to the terminal.
In one embodiment of the invention, the mode of the NLP service request includes full synchronization request mode, half synchronization request
Mode and Asynchronous Request mode.
In one embodiment of the invention, under the full synchronization request mode, the NLP service request is received, described in generation
NLP recognition result, and it is sent directly to the terminal.
In one embodiment of the invention, under the half synchronization request mode, the NLP service request is received, described in generation
NLP recognition result, and asynchronous the NLP recognition result is sent to the terminal.
In one embodiment of the invention, whether there is the terminal to send out under the Asynchronous Request mode, in monitoring information queue
The NLP service request sent, and when having listened to NLP service request, the NLP recognition result is generated, and and asynchronous by institute
It states NLP recognition result and is sent to the terminal.
Accordingly, the present invention provides a kind of terminal interaction system based on NLP technology, including receiving module, identification module
And processing module；
The receiving module is for receiving the NLP service request that terminal is sent；
The mode of the identification module NLP service request for identification；
The processing module is used for according to the mode of the NLP service request, generates and sends NLP recognition result to described
Terminal.
The present invention provides a kind of cloud platform, including processor and memory；
The memory is for storing computer program；
The processor is used to execute the computer program of memory storage so that the cloud platform execute it is above-mentioned
Terminal interaction method based on NLP technology.
Finally, the present invention provides a kind of terminal interaction system based on NLP technology, including above-mentioned cloud platform and terminal；
The terminal receives the NLP that the cloud platform is sent and knows for sending NLP service request to the cloud platform
Other result.
In one embodiment of the invention, when the NLP service request is Asynchronous Request mode, the terminal passes through backstage
Service will be in the message queue of at least one NLP service request asynchronous transmission to the cloud platform.
In one embodiment of the invention, the terminal includes car-mounted terminal, intelligent mobile terminal and PC machine.
As described above, the terminal interaction method and system of the invention based on NLP technology, cloud platform, have beneficial below
Effect:
(1) different NLP service interaction modes can be provided according to different application scenarios, greatly improve user's body
It tests；
(2) terminal can select different interactive modes according to the business demand and performance indicator of oneself, adaptable；
(3) different NLP service interaction modes is realized based on identical appealing structure, it is practical.
Detailed description of the invention
Fig. 1 is shown as flow chart of the terminal interaction method of the invention based on NLP technology in an embodiment；
Fig. 2 is shown as the interaction schematic diagram of terminal and cloud platform under full synchronization request mode of the invention；
Fig. 3 is shown as the interaction schematic diagram of terminal and cloud platform under half synchronization request mode of the invention；
Fig. 4 is shown as the interaction schematic diagram of terminal and cloud platform under Asynchronous Request mode of the invention；
Fig. 5 is shown as the structural schematic diagram of the invention based on the terminal interaction system of NLP technology in an embodiment；
Fig. 6 is shown as the structural schematic diagram of cloud platform of the invention in an embodiment；
Fig. 7 is shown as the structural schematic diagram of the invention based on the terminal interaction system of NLP technology in another embodiment.
Component label instructions
51 receiving modules
52 identification modules
53 processing modules
61 processors
62 memories
71 cloud platforms
72 terminals
Specific embodiment
Illustrate embodiments of the present invention below by way of specific specific example, those skilled in the art can be by this specification
Other advantages and efficacy of the present invention can be easily understood for disclosed content.The present invention can also pass through in addition different specific realities
The mode of applying is embodied or practiced, the various details in this specification can also based on different viewpoints and application, without departing from
Various modifications or alterations are carried out under spirit of the invention.
It should be noted that the basic conception that only the invention is illustrated in a schematic way is illustrated provided in the present embodiment,
Then only shown in schema with it is of the invention in related component rather than component count, shape and size when according to actual implementation draw
System, when actual implementation kenel, quantity and the ratio of each component can arbitrarily change for one kind, and its assembly layout kenel can also
It can be increasingly complex.
Of the invention terminal interaction method and system, cloud platform based on NLP technology can be according to different application scenarios
Different NLP service interaction modes is provided, to meet the business demand that different timeliness require in terminal, to greatly be promoted
User experience.
As shown in Figure 1, in an embodiment, the terminal interaction method of the invention based on NLP technology the following steps are included:
Step S1, the NLP service request that terminal is sent is received.
Specifically, terminal sends NLP service request to cloud platform by either synchronously or asynchronously mode.
Step S2, the mode of the NLP service request is identified.
Specifically, the cloud platform identifies the NLP service request by analyzing the NLP service request
Mode.In one embodiment of the invention, the mode of the NLP service request includes full synchronization request mode, half synchronization request side
Formula and Asynchronous Request mode.
Step S3, according to the mode of the NLP service request, NLP recognition result is generated and sent to the terminal.
Specifically, the mode of different NLP service requests, cloud platform uses different interaction process strategies, and will give birth to
At NLP recognition result be sent to the terminal, so as to terminal according to the NLP recognition result carry out business processing.
In one embodiment of the invention, under the full synchronization request mode, the NLP service request is received, described in generation
NLP recognition result, and it is sent directly to the terminal.Specifically, described as shown in Fig. 2, under the full synchronization request mode
Terminal is synchronous to send NLP service request to cloud platform, and waits NLP recognition result.The cloud platform is receiving the NLP clothes
After business request, carries out NLP service and analyzed, the NLP recognition result is directly returned to the terminal after analysis.Cause
This, the timeliness of the NLP recognition result feedback of full synchronization request mode can be relatively good, and terminal traffic process flow is simple.
In one embodiment of the invention, under the half synchronization request mode, the NLP service request is received, described in generation
NLP recognition result, and asynchronous the NLP recognition result is sent to the terminal.Specifically, as shown in figure 3, it is same described half
It walks under request method, the terminal is synchronous to send the NLP service request to the cloud platform, and can locate after request is sent
Manage other business functions.The cloud platform carries out NLP service and is analyzed after receiving the NLP service request, and will
The NLP recognition result returns to terminal by the way that Push Service is asynchronous.Therefore, when business demand is complicated, the NLP processing time is long
When, which has more good user experience, and user can use it after requesting NLP service and when NLP is analyzed and handled
Its business service function, to effectively shorten user's invalid waiting time.
In one embodiment of the invention, whether there is the terminal to send out under the Asynchronous Request mode, in monitoring information queue
The NLP service request sent, and when having listened to NLP service request, the NLP recognition result is generated, and and asynchronous by institute
It states NLP recognition result and is sent to the terminal.Specifically, as shown in figure 4, under the Asynchronous Request mode, after the terminal
Platform services Jiangnan NLP service request body asynchronous transmission into cloud platform information team, wherein single solicited message can be sent,
It can also be with a plurality of request of Batch sending.The NLP service of cloud platform can monitoring information queue always.When there is NLP service request,
It is flat by the cloud after NLP service can pull solicited message automatically and carry out semantic analysis and relevant treatment, and analysis is obtained a result
The Push Service of platform returns the result to shown terminal.Therefore, Asynchronous Request mode can be at user's free time, and system is automatically silent
Call NLP service.Such method of calling minimum, system processing capacity efficiency highest to customer impact.But it is only limitted to timeliness to want
Seek not high calling service.
As shown in figure 5, the terminal interaction system of the invention based on NLP technology includes receiving module in an embodiment
51, identification module 52 and processing module 53.
Receiving module 51 is for receiving the NLP service request that terminal is sent.
Specifically, terminal sends NLP service request to cloud platform by either synchronously or asynchronously mode.
Identification module 52 is connected with receiving module 51, for identification the mode of the NLP service request.
Specifically, the cloud platform identifies the NLP service request by analyzing the NLP service request
Mode.In one embodiment of the invention, the mode of the NLP service request includes full synchronization request mode, half synchronization request side
Formula and Asynchronous Request mode.
Processing module 53 is connected with identification module 52, for the mode according to the NLP service request, generates and sends
NLP recognition result is to the terminal.
Specifically, the mode of different NLP service requests, cloud platform uses different interaction process strategies, and will give birth to
At NLP recognition result be sent to the terminal, so as to terminal according to the NLP recognition result carry out business processing.
In one embodiment of the invention, under the full synchronization request mode, the NLP service request is received, described in generation
NLP recognition result, and it is sent directly to the terminal.Specifically, described as shown in Fig. 2, under the full synchronization request mode
Terminal is synchronous to send NLP service request to cloud platform, and waits NLP recognition result.The cloud platform is receiving the NLP clothes
After business request, carries out NLP service and analyzed, the NLP recognition result is directly returned to the terminal after analysis.Cause
This, the timeliness of the NLP recognition result feedback of full synchronization request mode can be relatively good, and terminal traffic process flow is simple.
In one embodiment of the invention, under the half synchronization request mode, the NLP service request is received, described in generation
NLP recognition result, and asynchronous the NLP recognition result is sent to the terminal.Specifically, as shown in figure 3, it is same described half
It walks under request method, the terminal is synchronous to send the NLP service request to the cloud platform, and can locate after request is sent
Manage other business functions.The cloud platform carries out NLP service and is analyzed after receiving the NLP service request, and will
The NLP recognition result returns to terminal by the way that Push Service is asynchronous.Therefore, when business demand is complicated, the NLP processing time is long
When, which has more good user experience, and user can use it after requesting NLP service and when NLP is analyzed and handled
Its business service function, to effectively shorten user's invalid waiting time.
In one embodiment of the invention, whether there is the terminal to send out under the Asynchronous Request mode, in monitoring information queue
The NLP service request sent, and when having listened to NLP service request, the NLP recognition result is generated, and and asynchronous by institute
It states NLP recognition result and is sent to the terminal.Specifically, as shown in figure 4, under the Asynchronous Request mode, after the terminal
Platform services Jiangnan NLP service request body asynchronous transmission into cloud platform information team, wherein single solicited message can be sent,
It can also be with a plurality of request of Batch sending.The NLP service of cloud platform can monitoring information queue always.When there is NLP service request,
It is flat by the cloud after NLP service can pull solicited message automatically and carry out semantic analysis and relevant treatment, and analysis is obtained a result
The Push Service of platform returns the result to shown terminal.Therefore, Asynchronous Request mode can be at user's free time, and system is automatically silent
Call NLP service.Such method of calling minimum, system processing capacity efficiency highest to customer impact.But it is only limitted to timeliness to want
Seek not high calling service.
It should be noted that it should be understood that the modules of apparatus above division be only a kind of logic function division,
It can completely or partially be integrated on a physical entity in actual implementation, it can also be physically separate.And these modules can be with
All realized by way of processing element calls with software；It can also all realize in the form of hardware；It can also part mould
Block realizes that part of module passes through formal implementation of hardware by way of processing element calls software.For example, x module can be
The processing element individually set up also can integrate and realize in some chip of above-mentioned apparatus, in addition it is also possible to program generation
The form of code is stored in the memory of above-mentioned apparatus, is called by some processing element of above-mentioned apparatus and is executed the above x mould
The function of block.The realization of other modules is similar therewith.Furthermore these modules completely or partially can integrate together, can also be only
It is vertical to realize.Processing element described here can be a kind of integrated circuit, the processing capacity with signal.During realization,
Each step of the above method or the above modules can be by the integrated logic circuits of the hardware in processor elements or soft
The instruction of part form is completed.
For example, the above module can be arranged to implement one or more integrated circuits of above method, such as:
One or more specific integrated circuits (ApplicationSpecificIntegratedCircuit, abbreviation ASIC), or, one
Or multi-microprocessor (digitalsingnalprocessor, abbreviation DSP), or, one or more field-programmable gate array
Arrange (FieldProgrammableGateArray, abbreviation FPGA) etc..For another example, when some above module is dispatched by processing element
When the form of program code is realized, which can be general processor, such as central processing unit
(CentralProcessingUnit, abbreviation CPU) or it is other can be with the processor of caller code.For another example, these modules can
To integrate, realized in the form of system on chip (system-on-a-chip, abbreviation SOC).
As shown in fig. 6, cloud platform of the invention includes processor 61 and memory 62 in an embodiment.
The memory 62 is for storing computer program.
The memory 62, which includes: that ROM, RAM, magnetic disk, USB flash disk, storage card or CD etc. are various, can store program generation
The medium of code.
The processor 61 is connected with the memory 62, the computer program stored for executing the memory 32,
So that the cloud platform executes the above-mentioned terminal interaction method based on NLP technology.
Preferably, the processor 61 can be general processor, including central processing unit
(CentralProcessingUnit, abbreviation CPU), network processing unit (NetworkProcessor, abbreviation NP) etc.；It can be with
It is digital signal processor (DigitalSignalProcessor, abbreviation DSP), specific integrated circuit
(ApplicationSpecificIntegratedCircuit, abbreviation ASIC), field programmable gate array (Field-
ProgrammableGateArray, abbreviation FPGA) either other programmable logic device, discrete gate or transistor logic device
Part, discrete hardware components.
As shown in fig. 7, the terminal interaction system of the invention based on NLP technology includes above-mentioned cloud in an embodiment
Platform 71 and terminal 72.
The terminal 72 is communicated to connect with the cloud platform 71, for sending NLP service request to the cloud platform 71, and
Receive the NLP recognition result that the cloud platform 71 is sent.
In one embodiment of the invention, when the NLP service request is Asynchronous Request mode, after the terminal 72 passes through
Platform service will be in the message queue of at least one NLP service request asynchronous transmission to the cloud platform 71.
In one embodiment of the invention, the terminal 72 includes car-mounted terminal, intelligent mobile terminal and PC machine.
In conclusion the terminal interaction method and system of the invention based on NLP technology, cloud platform can be according to different
Application scenarios provide different NLP service interaction modes, and greatly the user experience is improved；Terminal can be according to oneself business need
It asks and performance indicator selects different interactive modes, it is adaptable；Realize that different NLP services is handed over based on identical appealing structure
Mutual mode, it is practical.So the present invention effectively overcomes various shortcoming in the prior art and has high industrial exploitation value
Value.
The above-described embodiments merely illustrate the principles and effects of the present invention, and is not intended to limit the present invention.It is any ripe
The personage for knowing this technology all without departing from the spirit and scope of the present invention, carries out modifications and changes to above-described embodiment.Cause
This, institute is complete without departing from the spirit and technical ideas disclosed in the present invention by those of ordinary skill in the art such as
At all equivalent modifications or change, should be covered by the claims of the present invention.
Claims (10)
1. a kind of terminal interaction method based on NLP technology, it is characterised in that: the following steps are included:
Receive the NLP service request that terminal is sent；
Identify the mode of the NLP service request；
According to the mode of the NLP service request, NLP recognition result is generated and sent to the terminal.
2. the terminal interaction method according to claim 1 based on NLP technology, it is characterised in that: the NLP service request
Mode include full synchronization request mode, half synchronization request mode and Asynchronous Request mode.
3. the terminal interaction method according to claim 2 based on NLP technology, it is characterised in that: the full synchronization request
Under mode, the NLP service request is received, generates the NLP recognition result, and be sent directly to the terminal.
4. the terminal interaction method according to claim 2 based on NLP technology, it is characterised in that: half synchronization request
Under mode, the NLP service request is received, generates the NLP recognition result, and asynchronous is sent to the NLP recognition result
The terminal.
5. the terminal interaction method according to claim 2 based on NLP technology, it is characterised in that: the Asynchronous Request side
Under formula, the NLP service request for whether thering is the terminal to send in monitoring information queue, and listening to NLP service request
When, generate the NLP recognition result, and and asynchronous the NLP recognition result is sent to the terminal.
6. a kind of terminal interaction system based on NLP technology, it is characterised in that: including receiving module, identification module and processing mould
Block；
The receiving module is for receiving the NLP service request that terminal is sent；
The mode of the identification module NLP service request for identification；
The processing module is used for the mode according to the NLP service request, generates and sends NLP recognition result to the end
End.
7. a kind of cloud platform, it is characterised in that: including processor and memory；
The memory is for storing computer program；
The processor is used to execute the computer program of the memory storage, so that the cloud platform perform claim requires 1
To the terminal interaction method based on NLP technology described in any one of 5.
8. a kind of terminal interaction system based on NLP technology, it is characterised in that: including cloud platform as claimed in claim 7 and end
End；
The terminal receives the NLP identification knot that the cloud platform is sent for sending NLP service request to the cloud platform
Fruit.
9. the terminal interaction system according to claim 8 based on NLP technology, it is characterised in that: when the NLP service is asked
When asking as Asynchronous Request mode, the terminal is by background service by least one NLP service request asynchronous transmission to the cloud
In the message queue of platform.
10. the terminal interaction system according to claim 8 based on NLP technology, it is characterised in that: the terminal includes vehicle
Mounted terminal, intelligent mobile terminal and PC machine.
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| CN201810190875.0A CN110309272A (en) | 2018-03-08 | 2018-03-08 | Terminal interaction method and system based on NLP technology, cloud platform |
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Application publication date: 20191008 |