CN110213730B - Method and device for establishing call connection, storage medium and electronic device - Google Patents
Method and device for establishing call connection, storage medium and electronic device Download PDFInfo
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- CN110213730B CN110213730B CN201910430609.5A CN201910430609A CN110213730B CN 110213730 B CN110213730 B CN 110213730B CN 201910430609 A CN201910430609 A CN 201910430609A CN 110213730 B CN110213730 B CN 110213730B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/30—Services specially adapted for particular environments, situations or purposes
- H04W4/40—Services specially adapted for particular environments, situations or purposes for vehicles, e.g. vehicle-to-pedestrians [V2P]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W76/00—Connection management
- H04W76/10—Connection setup
Abstract
The invention provides a method and a device for establishing call connection, a storage medium and an electronic device, wherein the method comprises the following steps: receiving a first voice command of an operation object by a head-up display (HUD) device, wherein the HUD device is bound with a network appointment car corresponding to the operation object, and the first voice command is used for instructing the HUD device to call a service center of the network appointment car; responding to the first voice instruction, the HUD equipment calls the service center, and a first call connection between the HUD equipment and the service center is established; the HUD equipment and the service center carry out first conversation through the established first conversation connection. The invention solves the problem of potential safety hazard in the network car booking operation process caused by the fact that a network car booking driver needs to operate the mobile phone terminal in the call connection establishment mode with the service center in the related technology, and achieves the effect of reducing the network car booking operation risk.
Description
Technical Field
The invention relates to the field of computers, in particular to a method and a device for establishing call connection, a storage medium and an electronic device.
Background
At present, in the process of network car booking operation, if a call needs to be made with a service center of the network car booking, a network car booking driver needs to operate a client terminal operated on a mobile phone terminal to call the service center, and call connection with the service center is established. In the process of establishing the communication connection with the service center, the attention of the driver of the networked taxi appointment needs to be focused on the screen of the mobile phone, so that the attention of the driver is transferred, the sight of the driver deviates from the actual road surface, and the potential safety hazard of driving is easily caused.
For example, CN201811384312.1 discloses a device for verifying identity of a driver of a networked car appointment based on face recognition, which specifically discloses the following technical solutions: the device includes: the system comprises a vehicle-mounted terminal, a client and a platform server; the vehicle-mounted terminal is arranged on a vehicle, and the client is arranged on the intelligent terminal; the vehicle-mounted terminal is in communication connection with the client, and the client is in communication connection with the platform server; the client downloads the registered face image and the registered vehicle code from the platform server and sends the registered face image and the registered vehicle code to the vehicle-mounted terminal; the client forwards the comparison result of the facial image and the registered facial image to the platform server, and the platform server grants the client the authority of accepting the order according to the comparison result.
For another example, CN20121014051.2 discloses an open method for two-way instant calling between a passenger and a taxi based on a wireless communication technology, a system applying the method includes taxi-taking software of a mobile terminal held by the passenger, a wireless network server, and a vehicle-mounted terminal, and the method specifically includes: the handheld mobile terminal is in contact with the wireless network server through a wireless communication technology by using taxi taking software, and the vehicle-mounted terminal is in contact with the wireless network server through the wireless communication technology. The passenger software and the vehicle-mounted terminal exchange position information, voice, video and personal information, and the SIM card is used for dialing assistance to contact the other party to finish carrying matters at the fastest speed.
For another example, CN201810491220.7 discloses a method and a device for supervising network car booking based on a track, which specifically discloses the following technical solutions: and inquiring corresponding online time and offline time of the driver terminal in a preselected monitoring time period to determine a corresponding offline time segment of the networked vehicle in the monitoring time period, and then acquiring position data corresponding to the offline time segment from a vehicle-mounted positioning system of the networked vehicle to generate an offline driving track of the offline time segment.
The technical scheme is that interaction with the network car booking service center is achieved through a mobile phone terminal of a network car booking driver. In the process of call connection with the service center, the attention of a car booking driver needs to be focused on the screen of the mobile phone, so that the attention of the driver is transferred, the sight of the driver deviates from the actual road surface, and the potential safety hazard of driving is easily caused.
Aiming at the problem that a potential safety hazard exists in the network car booking operation process due to the fact that a network car booking driver is required to operate a mobile phone terminal in a call connection establishing mode with a service center in the related art, an effective solution does not exist at present.
Disclosure of Invention
The embodiment of the invention provides a method and a device for establishing call connection, a storage medium and an electronic device, which are used for at least solving the problem that potential safety hazards exist in the network car-booking operation process due to the fact that a network car-booking driver is required to operate a mobile phone terminal in a call connection establishment mode with a service center in the related technology.
According to an embodiment of the present invention, there is provided a method for establishing a call connection, including: the HUD device receives a first voice command of an operation object, wherein the HUD device is bound with a network taxi appointment corresponding to the operation object, and the first voice command is used for indicating the HUD device to call a service center of the network taxi appointment; responding to the first voice instruction, the HUD equipment calls the service center, and a first call connection between the HUD equipment and the service center is established; the HUD equipment and the service center carry out first conversation through the established first conversation connection.
According to another embodiment of the present invention, there is provided a device for establishing a call connection, which is applied to a HUD device, and includes: the system comprises a receiving module, a sending module and a processing module, wherein the receiving module is used for receiving a first voice instruction of an operation object, the HUD equipment is bound with a network taxi appointment corresponding to the operation object, and the first voice instruction is used for indicating the HUD equipment to call a service center of the network taxi appointment; the establishing module is used for responding to the first voice command, calling the service center and establishing a first call connection between the HUD equipment and the service center; and the call module is used for carrying out a first call through the established first call connection with the service center.
According to still another embodiment of the present invention, there is provided a HUD device including: the system comprises a processor and a transmission device, wherein the transmission device is used for receiving a first voice command of an operation object, the HUD equipment is bound with a network car-booking corresponding to the operation object, and the first voice command is used for indicating the HUD equipment to call a service center of the network car-booking; the processor is also used for responding to the first voice instruction, calling the service center and establishing a first call connection between the HUD equipment and the service center; and carrying out a first call with the service center through the established first call connection.
According to a further embodiment of the present invention, there is also provided a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
According to yet another embodiment of the present invention, there is also provided an electronic device, including a memory in which a computer program is stored and a processor configured to execute the computer program to perform the steps in any of the above method embodiments.
According to the invention, the HUD equipment is bound with the network car booking, the HUD equipment is controlled to call the service center through the voice instruction, and the call connection between the HUD equipment and the service center is established.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
FIG. 1 is a block diagram of the hardware architecture of an alternative HUD device of an embodiment of the present application;
FIG. 2 is a block diagram of the hardware architecture of an alternative network architecture of an embodiment of the present application;
fig. 3 is a flowchart of an alternative call connection establishment method according to an embodiment of the present application;
fig. 4 is a flowchart of another alternative call connection establishment method according to an embodiment of the present application;
fig. 5 is a block diagram of an alternative apparatus for establishing a call connection according to an embodiment of the present application.
Detailed Description
The invention will be described in detail hereinafter with reference to the drawings and embodiments. It should be noted that, in the present application, the embodiments and features of the embodiments may be combined with each other without conflict.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
The method provided in the first embodiment of the present application may be implemented in a HUD device or a similar computing device. Taking the HUD device as an example, fig. 1 is a hardware structure block diagram of an alternative HUD device according to the embodiment of the present application. As shown in FIG. 1, the HUD device 10 may include one or more (only one shown in FIG. 1) processors 102 (the processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA) and a memory 104 for storing data, and optionally a transmission device 106 for communication functions and an input-output device 108. It will be understood by those skilled in the art that the structure shown in fig. 1 is merely illustrative and is not intended to limit the structure of the HUD device described above. For example, the HUD device 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration with equivalent functionality to that shown in FIG. 1 or more functionality than that shown in FIG. 1.
The memory 104 may be used to store computer programs, for example, software programs and modules of application software, such as a computer program corresponding to the security authentication method in the embodiment of the present application, and the processor 102 executes various functional applications and data processing by running the computer programs stored in the memory 104, so as to implement the method described above. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some instances, the memory 104 may further include memory located remotely from the processor 102, which may be connected to the mobile terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used to receive or transmit data via a network. The specific example of the network described above may include a wireless network provided by the communication provider of the HUD device 10. In one example, the transmission device 106 includes a NIC (Network Interface Controller) that can be connected to other Network devices through a base station so as to communicate with the internet. In one example, the transmission device 106 may be an RF (Radio Frequency) module, which is used to communicate with the internet in a wireless manner.
The embodiment of the present application may operate on the network architecture shown in fig. 2, as shown in fig. 2, the network architecture includes: network car booking cloud server, HUD equipment, network car booking driver end, wherein, network car booking cloud server can interact through the mode that data request/data were issued with HUD equipment and network car booking driver end.
It will be understood by those of ordinary skill in the art that the network architecture shown in fig. 2 is merely illustrative and is not intended to limit the network architecture in which the embodiments of the present application operate. The network architecture may also include more or fewer network elements than shown in fig. 2, or have a different interaction than that shown in fig. 2. For example, the network car booking driver terminal can be other mobile terminals (for example, the mobile terminal of a non-network car booking driver), and the network car booking cloud server can be other servers (for example, a non-cloud server).
In this embodiment, a method for establishing a call connection operating in the HUD device or the network architecture is provided, and fig. 3 is a flowchart of an optional method for establishing a call connection according to an embodiment of the present application, and as shown in fig. 3, the flowchart includes the following steps:
step S302, the HUD device receives a first voice command of an operation object, wherein the HUD device is bound with a network car booking corresponding to the operation object, and the first voice command is used for indicating the HUD device to call a service center of the network car booking;
step S304, responding to the first voice command, the HUD device calls a service center, and a first call connection between the HUD device and the service center is established;
step S306, the HUD device and the service center perform a first call through the established first call connection.
Through the above steps, the HUD equipment is bound with the network car booking, the service center is called through the HUD equipment under the control of the voice command, the conversation connection between the HUD equipment and the service center is established, the problem that potential safety hazards exist in the network car booking operation process due to the fact that a network car booking driver operates a mobile phone terminal in a conversation connection establishing mode with the service center in the correlation technique is solved, and the network car booking operation risk is reduced.
Alternatively, the execution subject of the above steps may be a HUD device or the like, but is not limited thereto.
Wherein, HUD (Head-up display) equipment, generally called Head-up display can show multiple type information to the driver in the use, and the driver need not the driver and hangs down the Head and looks over the panel board, only needs Head-up HUD equipment just can look over the all kinds of information of driving that oneself needs, and HUD equipment can include: C-HUD (combiner HUD), W-HUD (windshield HUD), after-loading HUD (after-market HUD), AR-HUD (amplified Reality-HUD) and the like.
In the embodiment, the method can be applied to the scene of network taxi booking, such as a taxi taking platform of 'drip taxi', 'windward' and the like.
It should be noted that the call connection establishment process in the above embodiment may be applied to the following application scenario, first, the HUD device establishes a first network connection with the network car booking server; secondly, establishing a second network connection between the HUD device and the mobile terminal through the first network connection and the interaction between the network taxi appointment server and the mobile terminal bound by the network taxi appointment; finally, the HUD device communicates with the mobile terminal through the established second network connection, so that the HUD device realizes the network car booking function completed by the mobile terminal, the above technical scheme can be understood as that the HUD device is connected with the first network of the network car booking server through the established HUD device, the HUD device interacts with the mobile terminal (can be two-dimension code scanning through modes such as rear authorization), the HUD device realizes the connection of the mobile terminal, and further through the established second network connection, the HUD device communicates with the mobile terminal and further completes the network car booking function.
It should be noted that the network car booking function may be a network car booking function that can be completed through the mobile terminal by the HUD device for order grabbing, destination navigating, customer evaluation, and the like, and is within the protection scope of the embodiment of the present invention.
Optionally, the HUD device receives first indication information of the management background, where the first indication information is used to indicate that the HUD device is bound with an operation object of the mobile terminal, and after the HUD device is successfully bound with the operation object, the HUD device establishes a second network connection with the mobile terminal.
The HUD device may also implement the following technical solution: the HUD device collects multimedia information in a specified range inside or outside the network car booking and reports the multimedia information to the network car booking server; the HUD device receives second indication information sent by the network taxi appointment server in response to the multimedia information, wherein the second indication information is used for indicating whether response needs to be made to the content displayed by the multimedia information, and when the multimedia information indicates that danger occurs, the HUD device executes an alarm operation.
It should be noted that, the HUD device can also receive a voice command of the operation object, and then execute an operation corresponding to the voice command, for example, when the operation object is input by voice and turned on, the HUD device is turned on.
Further, after the HUD device establishes the first network connection with the network appointment server, the HUD device may further receive content to be displayed (which may be advertisement content to be pushed or other content, which is not limited in this embodiment of the present invention) sent by the network server, and display the content to be displayed on the HUD device.
In conclusion, according to the technical scheme of the embodiment of the invention, the HUD device can better present the navigation display effect as the transparent display device independent of the mobile phone, and does not influence the driver to observe the actual road condition information; meanwhile, the HUD equipment can support the driving track recording and yaw reminding of the vehicle; the HUD equipment can provide cameras for monitoring the conditions inside and outside the vehicle and a recording function, and provides a guarantee strategy for the driving safety and driver/passenger safety of the online appointment vehicle; the HUD device has the functions of Speech recognition/Text To Speech (TTS for short) and the like, so that a driver can interact with the online taxi appointment background more conveniently.
Certainly, when necessary, the mobile terminal bound by the operation object can still complete part of the network car booking function, and can also complete the network car booking function with the HUD device at the same time, and the network car booking server is used as a hub of data communication to connect the mobile terminal and the HUD device of the network car booking, so that interconnection and intercommunication between the two devices (the mobile terminal and the HUD device) are realized.
It should be noted that the establishment process of the call connection in the above embodiment may also be applied to the following application scenario, first, the HUD device still establishes the first network connection with the network taxi appointment server first, where the HUD device is already bound with the network taxi appointment; and then, the HUD equipment receives the information pushed by the network car booking server through the first network connection, wherein the network car booking server also pushes the information to the mobile terminal through a third network connection established by the network car booking server and the mobile terminal, and the mobile terminal is bound with the network car booking.
Through the steps, the HUD device establishes a first network connection with the network car booking server, then receives the information pushed by the network car booking server through the first network connection, wherein, the network car booking server also pushes the information to the mobile terminal through a third network connection established by the network car booking server and the mobile terminal, both the mobile terminal and the HUD device are bound with the network car booking, so that the HUD device can realize the network car booking function finished by the mobile terminal, the technical proposal solves the problems that the related operation of the network car booking and the realization of the corresponding function can only be finished by the mobile terminal in the related technology, thereby causing the problems of poor user experience, potential safety hazards and the like, further completing the network taxi appointment function completed by the mobile terminal through the HUD equipment, and then avoided because the problem that the user experience degree is poor that uses mobile terminal to carry out the net car booking function and leads to.
It should be noted that the network car-booking function may be a network car-booking function that can be completed through the mobile terminal, such as order grabbing through the HUD device, destination navigating, customer evaluation, and the like, and is within the protection scope of the embodiment of the present invention.
The HUD equipment and the operation object of the mobile terminal can be bound through the following technical scheme: the method includes the steps that first identification information of the HUD equipment and second identification information of an operation object are bound, the first identification information is used for uniquely identifying the HUD equipment, the second identification information is used for uniquely identifying the operation object, the first identification information can be international mobile equipment identification codes IMEI, MAC and the like, and the second identification information can be network appointment vehicle registration numbers, license plate numbers, engine numbers and the like.
The HUD device may also implement the following technical solution: the HUD device collects multimedia information in a specified range inside or outside the network car booking and reports the multimedia information to the network car booking server; the HUD device receives second indication information sent by the network taxi appointment server in response to the multimedia information, wherein the second indication information is used for indicating whether response needs to be made to the content displayed by the multimedia information, and when the multimedia information indicates that danger occurs, the HUD device executes an alarm operation.
It should be noted that, the HUD device can also receive a voice command of the operation object, and then execute an operation corresponding to the voice command, for example, when the operation object is input by voice and turned on, the HUD device is turned on.
Further, after the HUD device establishes the first network connection with the network appointment server, the HUD device may further receive content to be displayed (which may be advertisement content to be pushed or other content, which is not limited in this embodiment of the present invention) sent by the network server, and display the content to be displayed on the HUD device.
In conclusion, according to the technical scheme of the embodiment of the invention, the HUD device can better show the navigation display effect as a transparent display device independent of a mobile phone, and does not influence a driver to observe actual road condition information; meanwhile, the HUD equipment can support the driving track recording and yaw reminding of the vehicle; the HUD equipment can provide cameras for monitoring conditions inside and outside the vehicle and a recording function, and guarantee strategies are provided for network car-booking driving safety and driver/passenger safety; functions such as speech recognition/TTS on the HUD equipment can make the driver carry out more convenient interaction with the net car appointment backstage.
The following describes a method for establishing a call connection in this embodiment with reference to fig. 3.
In step S302, the HUD device receives a first voice command of an operation object, where the HUD device is bound to a network appointment corresponding to the operation object, and the first voice command is used to instruct the HUD device to call a service center of the network appointment.
The HUD equipment can be placed on a net appointment vehicle. After the HUD device starts, the HUD device can be bound with a net appointment vehicle. The net car booking can also be bound with the mobile terminal of the net car booking driver.
The HUD device can receive indication information sent by the management background, wherein the indication information is used for indicating that the HUD device is bound with an operation object of the mobile terminal. Because bind HUD equipment and operation object, and operation object has the relation of binding with net car of making an appointment, bind HUD equipment and operation object and can bind HUD equipment and net car of making an appointment.
The binding of the HUD equipment and the network appointment car can be realized through the following technical scheme: bind the first identifying information of HUD equipment and the second identifying information of operation object, first identifying information is used for only identifying HUD equipment, and second identifying information is used for only identifying operation object, and first identifying information can be international mobile equipment identification code IMEI of HUD equipment, MAC etc., and second identifying information can be net appointment registration number, license plate number, engine number etc.. The above description is merely exemplary, and is not intended to limit the scope of the present disclosure. The above binding process may adopt any realizable technical solution in the prior art, which is not limited in the embodiment of the present invention.
Through the above-mentioned technical scheme of this application embodiment, bind through the first identification information that will be used for only sign HUD equipment and the second identification information that is used for only sign operation object, simplified the process of binding of HUD equipment and net car of making an appointment, improved the convenience that HUD equipment and net car of making an appointment bound.
Optionally, in an optional embodiment of the present application, before the HUD device receives the first voice instruction of the operation object, the HUD device may send a request message to the service center, where the request message is used to request to acquire a right to talk with the service center; the HUD device receives a first response message returned by the service center, wherein the first response message is used for indicating that the HUD device is granted the right to communicate with the service center.
The HUD device may have multiple modes to acquire the right to talk with the service center.
As an optional implementation, after binding the HUD device with the car appointment, it may default (through the preset information) that the HUD device has the right to talk to the service center.
As another alternative, the HUD device may send a request message for requesting to acquire the right to talk with the service center to the service center (for example, a voice instruction of the received operation object may be used). After receiving the request message, the service center can determine whether to grant the HUD device the right to communicate with the service center according to the configuration information pre-configured by the operation object; or, the service center may forward the request message to the mobile phone terminal corresponding to the operation object, and determine whether to grant the HUD device the right to communicate with the service center according to the returned response message. The service center may send a first response message to the HUD device to indicate that the authority to talk to the service center has been granted to the HUD device after determining that the authority to talk to the service center has been granted to the HUD device.
As another optional implementation manner, according to a target operation of the detected operation object (an operation used for indicating an operation of granting the permission of the bound HUD device to communicate with the service center), the mobile phone terminal corresponding to the operation object sends an authorization message to the HUD device through the service center, so as to indicate that the permission of the HUD device to communicate with the service center has been granted.
According to the technical scheme of the embodiment of the application, the authority for communicating with the service center is acquired in a request-response mode, improper use of the HUD equipment to the target account authority is avoided, and the security of communication with the service center is improved.
Optionally, in an optional embodiment of the present application, in a process that the HUD device and the service center perform a first call through the established first call connection, the HUD device receives a second voice instruction of the operation object, where the second voice instruction is used to instruct to open or close a video or an audio of the first call; in response to the second voice command, the HUD device turns on or off the video or audio of the first call.
The HUD device may conduct a first call with the service center using the established first call connection, which may include, but is not limited to, at least one of: voice calls and video calls. The first voice command may indicate a call type. In the process of making a call, the networked car reservation driver or passenger (the HUD device may not distinguish the object of inputting the second voice command, and the received second voice command is regarded as the voice command input by the operation object) may turn on or off the video or audio through the voice setting.
It should be noted that the HUD device may be bound to a specific person, and only the voice command of the bound person may be recognized (the specific person is identified by the biometric information, such as an audio feature, a human face, a fingerprint, and the like), so as to avoid the wrong processing of the HUD device caused by the incorrect command (the wrong voice command) input by other persons.
Through the technical scheme of the embodiment of the application, the video or audio of the call is opened or closed through voice control, different requirements can be met, the method and the device are suitable for different network conditions, and the flow and diversity of the call are guaranteed.
When using first conversation to connect and carrying out first conversation, service center can exchange according to actual conditions to the conversation and the video of HUD equipment and do the record (recording or video recording) to send tip information to HUD equipment, be used for the suggestion to the conversation process record or video record.
After the first call connection between the HUD device and the service center is established, the first call connection may be closed after the first call is ended, and the occupied network resources may be released.
Optionally, in an optional embodiment of the present application, after the first call is ended, the HUD device may receive a call request sent by the service center, where the call request is used to request to establish a second call connection between the service center and the HUD device; the HUD device receives a third voice instruction of the operation object, wherein the third voice instruction is used for indicating acceptance or rejection of the call request; under the condition that the third voice instruction is used for indicating to accept the call request, responding to the third voice instruction, and establishing a second communication connection between the service center and the HUD equipment by the HUD equipment; or, in the case that the third voice instruction is used to indicate rejection of the call request, the HUD device transmits, in response to the third voice instruction, a second response message to the service center, the second response message indicating rejection of the call request.
After closing the first call connection, the service center may actively initiate a call request to the HUD device to request establishment of a second call connection between the service center and the HUD device.
After receiving the call request from the service center, the net car appointment driver or passenger may answer or hang up the call request by issuing a third voice command to the HUD device.
As an alternative embodiment, in the case where the third voice command is used to indicate the acceptance of the call request, the HUD device establishes the second communication connection with the service center in response to the third voice command.
As another optional implementation, in the case that the third voice instruction is used to indicate rejection of the call request, the HUD device sends a second response message to the service center in response to the third voice instruction, where the second response message is used to indicate rejection of the call request.
According to the technical scheme of the embodiment of the application, the call request of the service center is answered or hung up through voice control, different call requirements can be met, meanwhile, the mobile phone terminal does not need to be operated, the attention of a driver cannot be dispersed, and the running risk of a target vehicle is reduced.
Optionally, in an optional embodiment of the present application, after the second call connection is established (or the first call connection is established), the HUD device receives a first target instruction sent by the service center, where the first target instruction is used to instruct the HUD device to open or close video or audio of a second call using the second call connection; in response to the first target instruction, the HUD device may turn on or off video or audio for a second call using the second communication connection.
After establishing the second call connection (or establishing the first call connection), the service center has the authority to set the video/audio stream during the call to be opened or closed. For example, the service person may operate a device of the service center to issue a first target instruction to instruct the HUD device (which may also instruct the service center) to turn on or off video or audio for a second call conducted using a second call connection. The HUD device may turn on or off the video or audio for the second call in response to the first target instruction after receiving the first target instruction.
By the technical scheme of the embodiment of the application, the service center can set the video or audio stream in the call process to be opened or closed, so that the modes of the service center for processing different situations in the call process are improved, and the call efficiency is improved.
Optionally, in an optional embodiment of the present application, after the second call connection is established, the service center may obtain a second target instruction, where the second target instruction is used to instruct the service center to record or record a second call that is performed using the second call connection; and responding to the second target instruction, and recording or recording the second call by using the second call connection by the service center.
After establishing the second communication connection, the service center can record the communication and the video communication with the taxi appointment driver according to the actual conditions (record and record video). For example, the service person may operate a device of the service center to issue a second target instruction to instruct the service center to record or record a second call made using the second call connection. After receiving the second target instruction, the service center may record or record the second communication in response to the second target instruction.
Through the technical scheme of the embodiment of the application, the service center can use the call process carried out by the established call connection as a record, so that the situation that the call process is different can be avoided, and the call quality of the service center is improved.
The following describes the above call connection establishment method according to the embodiment of the present application with reference to an optional example.
Network car of making an appointment in the operation process, some circumstances that need communicate with network car of making an appointment service center may take place, in order to communicate with network car of making an appointment service center more convenient efficient to can provide digital audio and video information and keep in the communication process, HUD equipment can provide following function:
(1) the HUD equipment supports a car booking driver to wake up the car booking service center through voice to carry out one-key calling, and the car booking driver can select a call/call + video call mode;
(2) the HUD equipment supports the network car booking service center to carry out reverse calling on the HUD equipment, and supports a driver to answer the call in a voice mode.
The built-in pronunciation of HUD equipment and video module, net car booking driver can just can reach the effect of communicating with net car booking service center through the mode that pronunciation awaken up, only need once operation, can carry out two-way calling in addition to support driver end conversation and video collection and record.
Through the functions, the driver can be ensured to pay attention to driving while communicating with the network car booking service center, and the driver is prevented from answering and hanging up through a mobile phone; meanwhile, the call and the video information can be uploaded to a network car booking service center and can be kept as records.
As shown in fig. 4, the method for establishing a call connection in this example may include the following steps:
and S1, calling the service center.
The net car booking driver binds with HUD equipment through the cell-phone, has actually bound net car booking and HUD equipment.
The bound HUD equipment can acquire the authority of communicating with the network car appointment service center.
In the operation process, if a network car booking driver needs to contact with a network car booking service center, the network car booking service center can be directly called in a voice mode (such as a voice 'calling service center').
After receiving the voice command, the HUD equipment can call a network car appointment service center.
And S2, establishing the call.
After the service center answers, a call can be established.
After establishing contact with the network car booking service center, a network car booking driver can communicate with the service center and carry out video communication. The online car appointment driver can turn on/off the video/audio through voice settings.
S3, stop/cancel the call.
The net car booking driver can stop/cancel the call by voice. The HUD device stops/cancels the call after receiving the voice command.
After the call is stopped/cancelled, the call and video are also stopped.
And S4, initiating the call.
The network appointment service center can actively initiate a call request to the HUD.
And S5, establishing the call.
After receiving the call request from the HUD, the taxi appointment driver can answer or hang up the request through voice.
For the request actively initiated by the network car-booking service center, the network car-booking service center has the authority to set the video/audio stream to be opened/closed. The network car booking service center also records the communication and video communication (recording and video recording) with the network car booking driver according to the actual situation.
And S6, stopping calling.
After the call is stopped, the call and video are also stopped.
By the method, the communication and video functions of the online car booking driver and the online car booking service center are realized through the HUD device; the initiator of the call and the video can be a vehicle booking driver or a vehicle booking service center; the network car booking service center can record the conversation and the video according to the selection of the actual situation, and can ensure that a network car booking driver can operate completely through voice.
Through the description of the foregoing embodiments, it is clear to those skilled in the art that the method according to the foregoing embodiments may be implemented by software plus a necessary general hardware platform, and certainly may also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
Example 2
In this embodiment, a device for establishing a call connection is further provided, where the device is used to implement the foregoing embodiments and preferred embodiments, and details of the description already made are omitted. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
Fig. 5 is a block diagram of an alternative apparatus for establishing a call connection according to an embodiment of the present application, and as shown in fig. 5, the apparatus includes:
(1) a receiving module 52, configured to receive a first voice instruction of an operation object, where the HUD device is bound to a network car booking corresponding to the operation object, and the first voice instruction is used to instruct the HUD device to call a service center of the network car booking;
(2) a establishing module 54, connected to the receiving module 52, for responding to the first voice command, calling the service center, and establishing a first call connection between the HUD device and the service center;
(3) and the call module 56 is connected to the establishing module 54, and is configured to perform a first call with the service center through the established first call connection.
In an alternative embodiment, the HUD device is bound to the network appointment vehicle by: and binding first identification information of the HUD equipment and second identification information of the operation object, wherein the first identification information is used for uniquely identifying the HUD equipment, and the second identification information is used for uniquely identifying the operation object.
In an optional embodiment, the apparatus further comprises:
(1) the HUD device comprises a first sending module and a second sending module, wherein the first sending module is used for sending a request message to the service center before the HUD device receives a first voice instruction of an operation object, and the request message is used for requesting to acquire the right of communication with the service center;
(2) and the first receiving module is connected with the first sending module and used for receiving a first response message returned by the service center, wherein the first response message is used for indicating that the permission for the HUD device to communicate with the service center is granted.
In an optional embodiment, the apparatus further comprises:
(1) the second receiving module is used for receiving a second voice instruction of the operation object in the process of carrying out the first call through the established first call connection between the HUD equipment and the service center, wherein the second voice instruction is used for indicating to open or close the video or audio of the first call;
(2) and the first execution module is connected with the second receiving module and used for responding to the second voice instruction, and the HUD equipment opens or closes the video or audio of the first call.
In an optional embodiment, the apparatus further comprises: a third receiving module, a fourth receiving module and a second sending module, wherein,
(1) a third receiving module, configured to perform a first call through the established first call connection between the HUD device and the service center, and receive a call request sent by the service center after the first call is ended, where the call request is used to request establishment of a second call connection between the service center and the HUD device;
(2) a fourth receiving module, configured to receive a third voice instruction of the operation object, where the third voice instruction is used to indicate to accept or reject the call request;
(3) the establishing module is connected with the third receiving module and the fourth receiving module and is further used for responding to the third voice instruction under the condition that the third voice instruction is used for indicating to receive the call request, and the HUD equipment establishes a second communication connection with the service center; alternatively, the first and second electrodes may be,
(4) and the second sending module is connected with the third receiving module and the fourth receiving module, and is configured to respond to the third voice instruction and send a second response message to the service center, where the second response message is used to indicate that the call request is rejected, in a case where the third voice instruction is used to indicate that the call request is rejected.
In an optional embodiment, the apparatus further comprises:
(1) a fifth receiving module, configured to receive a first target instruction sent by the service center, where the first target instruction is used to instruct the HUD device to open or close a video or an audio of a second call performed using the second call connection;
(2) and the second execution module is connected with the fifth receiving module and used for responding to the first target instruction, and the HUD equipment opens or closes the video or audio of the second call which is carried out by using the second call connection.
In an optional embodiment, the apparatus further comprises the following modules located at the service center:
(1) the acquisition module is used for acquiring a second target instruction after the HUD device establishes a second communication connection with the service center, wherein the second target instruction is used for indicating the service center to record or record a second communication which is carried out by using the second communication connection;
(2) and the third execution module is connected with the acquisition module and used for responding to the second target instruction, and the service center records the sound or video of the second communication which is performed by using the second communication connection.
The embodiment of the application further provides a HUD device, and the hardware structure of the HUD device may be as shown in fig. 1. The HUD device may include any of the above-described call connection establishment means.
Optionally, in this embodiment, the HUD device may include: a processor, a transmission device, wherein,
(1) the system comprises a processor, a service center and a HUD device, wherein the processor is used for interacting with a client running on a target terminal, binding the HUD device with a target account, responding to a first voice instruction, calling the service center by using the target account and establishing first call connection between the HUD device and the service center, and the target account is an account used by a login client;
(2) and the transmission device is connected with the processor and used for receiving a first voice instruction, wherein the first voice instruction is used for indicating the HUD equipment to call the service center by using the target account.
It should be noted that the above modules may be implemented by software or hardware, and for the latter, the following may be implemented, but not limited to: the modules are all positioned in the same processor; alternatively, the modules are located in different processors in any combination.
Example 3
Embodiments of the present invention also provide a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
Alternatively, in the present embodiment, the storage medium may be configured to store a computer program for executing the steps of:
s1, the HUD device receives a first voice command of an operation object, wherein the HUD device is bound with a network car booking corresponding to the operation object, and the first voice command is used for indicating the HUD device to call a service center of the network car booking;
s2, responding to the first voice command, the HUD device calls the service center, and a first call connection between the HUD device and the service center is established;
s3, the HUD device and the service center perform a first call through the established first call connection.
Optionally, in this embodiment, the storage medium may include, but is not limited to: various media capable of storing computer programs, such as a usb disk, a ROM (Read-Only Memory), a RAM (Random Access Memory), a removable hard disk, a magnetic disk, or an optical disk.
Example 4
Embodiments of the present invention also provide an electronic device comprising a memory having a computer program stored therein and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.
Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
Optionally, in this embodiment, the processor may be configured to execute the following steps by a computer program:
s1, the HUD device receives a first voice command of the operation object, wherein the HUD device is bound with a network taxi appointment corresponding to the operation object, and the first voice command is used for indicating the HUD device to call a service center of the network taxi appointment;
s2, responding to the first voice command, the HUD device calls the service center, and a first call connection between the HUD device and the service center is established;
s3, the HUD device and the service center perform a first call through the established first call connection.
Optionally, the specific examples in this embodiment may refer to the examples described in the above embodiments and optional implementation manners, and this embodiment is not described herein again.
It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A method for establishing a call connection is characterized by comprising the following steps:
receiving a first voice instruction of an operation object by a head-up display (HUD) device, wherein the HUD device is bound with a network appointment vehicle corresponding to the operation object, and the first voice instruction is used for instructing the HUD device to call a network appointment vehicle service center of the network appointment vehicle;
responding to the first voice instruction, the HUD device calls the network car-booking service center, and a first call connection between the HUD device and the network car-booking service center is established;
the HUD equipment and the network car booking service center carry out a first call through the established first call connection;
after the HUD device and the network car appointment service center carry out a first call through the established first call connection, the method further comprises the following steps: under the condition that the first call is ended, closing the first call connection to release network resources occupied by the first call connection;
wherein the HUD device is bound with the network appointment car corresponding to the operation object, and the method comprises the following steps: first identification information of the HUD device is bound with second identification information of the network appointment car corresponding to the operation object, wherein the first identification information is used for uniquely identifying the HUD device, and the second identification information is used for uniquely identifying the network appointment car corresponding to the operation object;
wherein, before the HUD device receives the first voice instruction of the operation object, the method further comprises: the HUD equipment sends a request message to the network car booking service center, wherein the request message is used for requesting to acquire the right of communicating with the network car booking service center; and the HUD equipment receives a first response message returned by the network car-booking service center, wherein the first response message is used for indicating that the HUD equipment is granted the right to communicate with the network car-booking service center.
2. The method of claim 1,
after establishing a call connection between the HUD device and the network car appointment service center, the method further includes: the HUD equipment acquires multimedia information in a specified range inside the taxi appointment or outside the taxi appointment and reports the multimedia information to a taxi appointment service center; and the HUD equipment receives indication information sent by the network appointment service center responding to the multimedia information, wherein the indication information is used for indicating whether the content displayed by the multimedia information needs to be responded or not, and when the multimedia information indicates that danger occurs, the HUD equipment executes an alarm operation.
3. The method according to claim 1, wherein during the first session between the HUD device and the network appointment service center via the established first session connection, the method further comprises:
the HUD device receives a second voice instruction of the operation object, wherein the second voice instruction is used for indicating to open or close the video or audio of the first call;
and responding to the second voice instruction, and the HUD equipment turns on or turns off the video or audio of the first call.
4. The method according to any of claims 1 to 3 wherein after the HUD device makes the first call with the network appointment service center over the established first call connection, the method further comprises:
after the first call is finished, the HUD device receives a call request sent by the network car-booking service center, wherein the call request is used for requesting to establish a second call connection between the network car-booking service center and the HUD device;
the HUD device receives a third voice instruction of the operation object, wherein the third voice instruction is used for indicating acceptance or rejection of the call request;
under the condition that the third voice instruction is used for indicating to accept the call request, responding to the third voice instruction, and establishing the second communication connection between the HUD equipment and the network appointment service center; alternatively, the first and second liquid crystal display panels may be,
and under the condition that the third voice instruction is used for indicating to reject the call request, responding to the third voice instruction, and sending a second response message to the network appointment service center by the HUD equipment, wherein the second response message is used for indicating to reject the call request.
5. The method according to claim 4, wherein after the HUD device establishes the second communication connection with the network appointment service center, the method further comprises:
the HUD device receives a first target instruction sent by the network car appointment service center, wherein the first target instruction is used for indicating the HUD device to open or close video or audio of a second call conducted by using the second call connection;
and responding to the first target instruction, and the HUD equipment opens or closes the video or audio of the second call which is carried out by using the second call connection.
6. The method according to claim 4, wherein after the HUD device establishes the second communication connection with the network appointment service center, the method further comprises:
the network car booking service center acquires a second target instruction, wherein the second target instruction is used for indicating the network car booking service center to record or record a second call which is carried out by using the second call connection;
and responding to the second target instruction, and recording or recording the second communication which is carried out by using the second communication connection by the network car booking service center.
7. A conversation connection establishing device is applied to a head-up display (HUD) device and is characterized by comprising the following components:
the system comprises a receiving module, a sending module and a processing module, wherein the receiving module is used for receiving a first voice instruction of an operation object, the HUD equipment is bound with a network car-booking service center corresponding to the operation object, and the first voice instruction is used for indicating the HUD equipment to call the network car-booking service center of the network car-booking;
the establishing module is used for responding to the first voice instruction, calling the network car booking service center and establishing a first call connection between the HUD equipment and the network car booking service center;
the conversation module is used for carrying out a first conversation with the network car appointment service center through the established first conversation connection;
the HUD device is bound with a network appointment car corresponding to the operation object and used for indicating that first identification information of the HUD device is bound with second identification information of the network appointment car corresponding to the operation object, wherein the first identification information is used for uniquely identifying the HUD device, and the second identification information is used for uniquely identifying the network appointment car corresponding to the operation object;
the receiving module is further used for sending a request message to the network car booking service center, wherein the request message is used for requesting to acquire the right of communicating with the network car booking service center; and receiving a first response message returned by the network car booking service center, wherein the first response message is used for indicating that the HUD equipment is granted the right to communicate with the network car booking service center.
8. A head-up display (HUD) device, comprising: a processor and a transmission device, wherein,
the transmission device is used for receiving a first voice instruction of an operation object, wherein the HUD equipment is bound with a network car appointment corresponding to the operation object, and the first voice instruction is used for indicating the HUD equipment to call a network car appointment service center of the network car appointment;
the processor is further configured to respond to the first voice instruction, call the network car booking service center, and establish a first call connection between the HUD device and the network car booking service center; carrying out a first call with the network car booking service center through the established first call connection;
the HUD device is bound with a network appointment car corresponding to the operation object and used for indicating that first identification information of the HUD device is bound with second identification information of the network appointment car corresponding to the operation object, wherein the first identification information is used for uniquely identifying the HUD device, and the second identification information is used for uniquely identifying the network appointment car corresponding to the operation object;
the transmission device is further used for sending a request message to the network car booking service center, wherein the request message is used for requesting to acquire the right of communicating with the network car booking service center; and receiving a first response message returned by the network car booking service center, wherein the first response message is used for indicating that the HUD equipment is granted the right to communicate with the network car booking service center.
9. A storage medium, in which a computer program is stored, wherein the computer program is arranged to perform the method of any one of claims 1 to 6 when executed.
10. An electronic device comprising a memory and a processor, wherein the memory has stored therein a computer program, and wherein the processor is arranged to execute the computer program to perform the method of any of claims 1 to 6.
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| US8269652B2 (en) * | 2009-04-02 | 2012-09-18 | GM Global Technology Operations LLC | Vehicle-to-vehicle communicator on full-windshield head-up display |
| EP2936847B1 (en) * | 2012-12-21 | 2019-11-20 | Harman Becker Automotive Systems GmbH | System for a vehicle and communication method |
| DE102014219575A1 (en) * | 2013-09-30 | 2015-07-23 | Honda Motor Co., Ltd. | Improved 3-dimensional (3-D) navigation |
| CN105007380B (en) * | 2015-07-20 | 2019-02-01 | 深圳前海智云谷科技有限公司 | The method and system of audio call vehicle secretarial service are utilized based on head-up-display system |
| CN105100674A (en) * | 2015-08-17 | 2015-11-25 | 惠州市华阳多媒体电子有限公司 | Video communication system and method based on HUD (Head Up Display) |
| CN105120001B (en) * | 2015-09-06 | 2018-08-24 | 惠州市华阳多媒体电子有限公司 | Vehicle mounted multimedia HUD systems based on mobile intelligent terminal and its display methods |
| US9864194B2 (en) * | 2015-11-24 | 2018-01-09 | Honeywell International Inc. | Systems and methods for displaying FOV boundaries on HUDs |
| CN105329168A (en) * | 2015-11-30 | 2016-02-17 | 惠州市华阳多媒体电子有限公司 | Head up display system and method with driving recording function and driving assistance function |
| CN105527710B (en) * | 2016-01-08 | 2018-11-20 | 北京乐驾科技有限公司 | A kind of intelligence head-up-display system |
| CN105509761B (en) * | 2016-01-08 | 2019-03-12 | 北京乐驾科技有限公司 | A kind of more wheel interactive voice navigation methods and systems |
| CN109131050A (en) * | 2018-07-11 | 2019-01-04 | 上海思致汽车工程技术有限公司 | A kind of intelligent vehicle-tracing system, car searching method and intelligent automobile |
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