CN110188983A - A kind of business automation collaboration software robot device and method based on integrated architecture - Google Patents

A kind of business automation collaboration software robot device and method based on integrated architecture Download PDF

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Publication number
CN110188983A
CN110188983A CN201910313558.8A CN201910313558A CN110188983A CN 110188983 A CN110188983 A CN 110188983A CN 201910313558 A CN201910313558 A CN 201910313558A CN 110188983 A CN110188983 A CN 110188983A
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Prior art keywords
business
information
demand
algorithm
executive plan
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CN201910313558.8A
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Chinese (zh)
Inventor
孙爽
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Customized Plus (shenzhen) Technology Co Ltd
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Customized Plus (shenzhen) Technology Co Ltd
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Priority to CN201910313558.8A priority Critical patent/CN110188983A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/01Social networking

Abstract

The invention discloses a kind of business automation collaboration software robot based on integrated architecture, use decision model and intelligent process model, decision task and the relevant informational linkage of decision are got up, shared decision process for the software robot in software robot team and between people, enable software robot that relevant information is shared to other teammates, no matter they are software robot or people;Structure of the invention is component-based, can be that many tasks and situation seamlessly configure single or multiple components;It can be used for for mankind team development decision-making auxiliary tool, for research team's cognition and the problem related to the people in application field it is pressed for time-software robot cooperation.

Description

A kind of business automation collaboration software robot device and method based on integrated architecture
Technical field
The present invention relates to fields of automation technology, soft more particularly to a kind of business automation cooperation based on integrated architecture Part robot device and method.
Background technique
Modern digital age, work generally require a large amount of software collaboration work and complete.And it is used completing work It when software, is usually carried out using manpower, assigns different technical staff to execute and operate different software, to realize work It completes.But for large-scale work transaction, in complete process, required technical staff's substantial amounts, but the work executed Make to consume a large amount of manpower and economic resources at this time there may be repetition, result in waste of resources.
Summary of the invention
The purpose of the present invention is provide a kind of industry based on integrated architecture to solve above-mentioned the deficiencies in the prior art place Business automation collaboration software robot device and method.
In order to solve the above technical problems, one technical scheme adopted by the invention is that: it provides a kind of based on integrated architecture Business automation collaboration software robot device, comprising:
Cognition module, for according to user demand, search all can processing business knowledge base, it is determined whether have processing use The information of family demand, rule and ability;
Information management module is needed for when determining that the cognition module can handle user demand, analyzing the user It asks, and searches the knowledge base and external information database, analyze and the corresponding institute of user demand can be handled according to strategy acquisition There is information requirement;Decision-making module carries out feature for combining user demand and can handle all information requirements of user demand Matching and feasibility assessment to carry out decision determine the executive plan of business demand;
Execution module, for choosing the corresponding algorithm of executive plan, being adapted to finishing service demand according to the executive plan Required algorithm, and then finishing service demand.
Wherein, information management module includes:
Information query unit infers determining and user demand for the information dependence according to the knowledge base of cognition module Relevant clue, option are assessed and the missing information of relevant abnormalities;
Information communication unit, after being inferred to missing information, connection provides the software robot of missing information, to scarce Breath of breaking one's promise is supplemented.
Wherein, execution module connects an algorithm management device, complete to obtain what executive plan determined from the algorithm management device At algorithm needed for business demand;AI algorithm, genetic algorithm, machine learning algorithm are included at least in the algorithm management device.
Wherein, sequential process, condition and the effect that executive plan uses needed for finishing service demand form, to determination Realize the operating process of business demand;Executive plan also includes the link and recurrence for being directed toward other executive plans.
Wherein, characteristic matching is carried out by the business information requirements for obtaining business demand and information management module, determined Whether the information in business information requirements has missing or exception, if having loss of learning or exception, again by information management module It is secondary to improve business information requirements, if nothing, executive plan is specified, and carry out feasibility assessment;If feasible, executive plan is exported, If infeasible, circulation carries out the characteristic matching of business demand and business information requirements again, until assessment executive plan is feasible Until.
In order to solve the above technical problems, one technical scheme adopted by the invention is that: it provides a kind of based on integrated architecture Business automation collaboration software robotic method, comprising:
According to user demand, search comprising all can processing business knowledge base, determined if processing user demand Ability;
When determining that user demand can be handled, the user demand is analyzed, and searches the knowledge base and external information number According to library, to obtain all information requirements of processing user demand;
Characteristic matching and feasibility assessment are carried out in conjunction with user demand and all information requirements for handling user demand, is gone forward side by side Row decision determines the executive plan of business demand;
According to the executive plan, the corresponding algorithm of executive plan is chosen, algorithm needed for being adapted to finishing service demand is complete At business demand.
Wherein, when determining that user demand can be handled, the user demand is analyzed, and searches the knowledge base and external letter Database is ceased, to obtain in the step of all information requirements for handling user demand, comprising steps of
According to the information dependence in knowledge base, infers and determine that clue relevant to user demand, option are assessed and related Abnormal missing information;
After being inferred to missing information, connection provides the software robot of missing information, to supplement missing information.
Wherein, in the step of according to the executive plan, choosing executive plan corresponding algorithm, an algorithm management is connected Device, to obtain what executive plan determined from the algorithm management device, algorithm needed for finishing service demand;The algorithm management AI algorithm, genetic algorithm, machine learning algorithm are included at least in device.
Wherein, sequential process, condition and the effect that executive plan uses needed for finishing service demand form, to determination Realize the operating process of business demand;Executive plan also includes the link and recurrence for being directed toward other plans.
Wherein, characteristic matching is carried out by the business information requirements for obtaining business demand and information management module, determined Whether the information in business information requirements has missing or exception, if having loss of learning or exception, improving business information again is needed It asks, if nothing, specifies executive plan, and carry out feasibility assessment;If feasible, output executive plan follows again if infeasible Ring carries out the characteristic matching of business demand and business information requirements, until assessment executive plan is feasible.
It is different from the prior art, the business automation collaboration software robot of the invention based on integrated architecture appoints decision Business informational linkage relevant with decision is got up, the shared decision process for the software robot in team and between people, so that Relevant information can be shared to other teammates by software robot, and no matter they are software robot or people;The present invention Structure be it is component-based, can seamlessly configure single or multiple components for many tasks and situation;It can be used for for people Class team development decision-making auxiliary tool, for research team recognize and with the people in application field it is pressed for time-software machine The related problem of device people cooperation.
Detailed description of the invention
Fig. 1 is the structure of business automation collaboration software robot device based on integrated architecture provided by the invention a kind of Schematic diagram.
Fig. 2 is a kind of process of business automation collaboration software robotic method based on integrated architecture provided by the invention Schematic diagram.
Fig. 3 is passed through in a kind of business automation collaboration software robotic method based on integrated architecture provided by the invention The schematic diagram of decision making executive plan.
Specific embodiment
In the following description, numerous specific details are set forth in order to facilitate a full understanding of the present invention.But the present invention can be with Much it is different from other way described herein to implement, those skilled in the art can be without prejudice to intension of the present invention the case where Under do similar popularization, therefore the present invention is not limited to the specific embodiments disclosed below.
Secondly, the present invention is described in detail using schematic diagram, when describing the embodiments of the present invention, for purposes of illustration only, showing It is intended to be example, the scope of protection of the invention should not be limited herein.
As shown in FIG. 1, FIG. 1 is a kind of business automation collaboration software robots based on integrated architecture provided by the invention Device, comprising:
Cognition module 110, for according to user demand, search all can processing business knowledge base, it is determined whether have place Manage the information of user demand, rule and ability;
Information management module 120, when can handle user demand for the cognition module 110 described in determining, described in analysis User demand, and search the knowledge base and external information database, analyze and user demand pair can be handled according to strategy acquisition All information requirements answered;
Decision-making module 130 carries out feature for combining user demand and can handle all information requirements of user demand Matching and feasibility assessment to carry out decision determine the executive plan of business demand;
Execution module 140, for choosing the corresponding algorithm of executive plan, being adapted to finishing service according to the executive plan Algorithm needed for demand, and then finishing service demand.
Wherein, information management module 120 includes:
Information query unit 121, for the information dependence according to the knowledge base of cognition module, infer determining needs with user Seek the missing information of relevant clue, option assessment and relevant abnormalities;
Information communication unit 122, after being inferred to missing information, connection provides the software robot of missing information, with Missing information is supplemented.
In the present invention, the target of knowledge base is to allow software robot in knowledge base command menu, and pass through Use the command prompt of software robot quotient, call method modification information in knowledge base.Pass through the letter on two levels Dependence is ceased explicitly to indicate knowledge.First rank is known as true classification, it represents the knowledge of an abstraction level. The expression of second level is referred to as the fact.The fact is that being explicitly defined to true classification.
Wherein, execution module 140 connects an algorithm management device 150, to obtain executive plan from the algorithm management device 150 Determining, algorithm needed for finishing service demand;AI algorithm, genetic algorithm, machine are included at least in the algorithm management device 150 Learning algorithm.
Wherein, sequential process, condition and the effect that executive plan uses needed for finishing service demand form, to determination Realize the operating process of business demand;Executive plan also includes the link and recurrence for being directed toward other executive plans.
Wherein, characteristic matching is carried out by the business information requirements for obtaining business demand and information management module 120, really Determine whether the information in business information requirements has missing or exception, if having loss of learning or exception, passes through information management module Business information requirements are improved again, if nothing, specify executive plan, and carry out feasibility assessment;If feasible, output executes meter It draws, if infeasible, circulation carries out the characteristic matching of business demand and business information requirements again, until assessment executive plan can Behavior stops.
Referring to Fig.2, Fig. 2 is that the present invention provides a kind of business automation collaboration software robot side based on integrated architecture Method, comprising:
S1: according to user demand, search comprising all can processing business knowledge base, determined if processing user's need The ability asked.
S2: when determining that user demand can be handled, the user demand is analyzed, and searches the knowledge base and external information Database, to obtain all information requirements of processing user demand.
S3: carrying out characteristic matching and feasibility assessment in conjunction with user demand and all information requirements for handling user demand, And decision is carried out, determine the executive plan of business demand.
S4: according to the executive plan, the corresponding algorithm of executive plan, calculation needed for being adapted to finishing service demand are chosen Method, finishing service demand.
Wherein, when determining that user demand can be handled, the user demand is analyzed, and searches the knowledge base and external letter Database is ceased, to obtain in the step of all information requirements for handling user demand, comprising steps of
According to the information dependence in knowledge base, infers and determine that clue relevant to user demand, option are assessed and related Abnormal missing information;
After being inferred to missing information, connection provides the software robot of missing information, to supplement missing information.
Wherein, in the step of according to the executive plan, choosing executive plan corresponding algorithm, an algorithm management is connected Device, to obtain what executive plan determined from the algorithm management device, algorithm needed for finishing service demand;The algorithm management AI algorithm, genetic algorithm, machine learning algorithm are included at least in device.
Wherein, sequential process, condition and the effect that executive plan uses needed for finishing service demand form, to determination Realize the operating process of business demand;Executive plan also includes the link and recurrence for being directed toward other plans.
Wherein, characteristic matching is carried out by the business information requirements for obtaining business demand and information management module, determined Whether the information in business information requirements has missing or exception, if having loss of learning or exception, improving business information again is needed It asks, if nothing, specifies executive plan, and carry out feasibility assessment;If feasible, output executive plan follows again if infeasible Ring carries out the characteristic matching of business demand and business information requirements, until assessment executive plan is feasible.
It is different from the prior art, the business automation collaboration software robot of the invention based on integrated architecture appoints decision Business informational linkage relevant with decision is got up, the shared decision process for the software robot in team and between people, so that Relevant information can be shared to other teammates by software robot, and no matter they are software robot or people;The present invention Structure be it is component-based, can seamlessly configure single or multiple components for many tasks and situation;It can be used for for people Class team development decision-making auxiliary tool, for research team recognize and with the people in application field it is pressed for time-software machine The related problem of device people cooperation.
Although the invention has been described by way of example and in terms of the preferred embodiments, but it is not for limiting the present invention, any this field Technical staff without departing from the spirit and scope of the present invention, may be by the methods and technical content of the disclosure above to this hair Bright technical solution makes possible variation and modification, therefore, anything that does not depart from the technical scheme of the invention, and according to the present invention Technical spirit any simple modifications, equivalents, and modifications to the above embodiments, belong to technical solution of the present invention Protection scope.

Claims (10)

1. a kind of business automation collaboration software robot application software based on integrated architecture, which is characterized in that module includes:
Cognition module, for according to user demand, search all can processing business knowledge base, it is determined whether have processing user's need The information asked, rule and ability;
Information management module, for analyzing the user demand when determining that the cognition module can handle user demand, and The knowledge base and external information database are searched, analyze and the corresponding all information of user demand can be handled according to strategy acquisition Demand;
Decision-making module, for combining user demand and can handle all information requirements of user demand, carry out characteristic matching and Feasibility assessment determines the executive plan of business demand to carry out decision;
Execution module, for choosing the corresponding algorithm of executive plan, being adapted to needed for finishing service demand according to the executive plan Algorithm, and then finishing service demand.
2. the business automation collaboration software robot application software according to claim 1 based on integrated architecture, special Sign is that told information management module includes:
Information query unit infers that determination is related to user demand for the information dependence according to the knowledge base of cognition module Clue, option assessment and relevant abnormalities missing information;
Information communication unit, after being inferred to missing information, connection provides the software robot of missing information, to believe missing Breath is supplemented.
3. the business automation collaboration software robot application software according to claim 1 based on integrated architecture, special Sign is that the execution module connects an algorithm management device, to obtain what executive plan determined from the algorithm management device, completes Algorithm needed for business demand;AI algorithm, genetic algorithm, machine learning algorithm are included at least in the algorithm management device.
4. the business automation collaboration software robot application software according to claim 1 based on integrated architecture, special Sign is that sequential process, condition and the effect that the executive plan uses needed for finishing service demand form, real to determine The operating process of existing business demand;Executive plan also includes the link and recurrence for being directed toward other executive plans.
5. the business automation collaboration software robot application software according to claim 1 based on integrated architecture, special Sign is, carries out characteristic matching by the business information requirements for obtaining business demand and information management module, determines that business is believed Whether the information in breath demand has missing or exception, perfect again by information management module if having loss of learning or exception Business information requirements specify executive plan, and carry out feasibility assessment if nothing;If feasible, executive plan is exported, if can not Row then recycles the characteristic matching for carrying out business demand and business information requirements again, until assessment executive plan is feasible.
6. a kind of business automation collaboration software robotic method based on integrated architecture characterized by comprising
According to user demand, search comprising all can processing business knowledge base, determine if the energy for handling user demand Power;
When determining that user demand can be handled, the user demand is analyzed, and searches the knowledge base and external information database, To obtain all information requirements of processing user demand;
Characteristic matching and feasibility assessment are carried out in conjunction with user demand and all information requirements for handling user demand, and is determined Plan determines the executive plan of business demand;
According to the executive plan, the corresponding algorithm of executive plan is chosen, algorithm needed for being adapted to finishing service demand completes industry Business demand.
7. the business automation collaboration software robotic method according to claim 6 based on integrated architecture, feature exist In, when determining that user demand can be handled, the user demand is analyzed, and search the knowledge base and external information database, To obtain in the step of all information requirements for handling user demand, comprising steps of
According to the information dependence in knowledge base, infers and determine clue relevant to user demand, option assessment and relevant abnormalities Missing information;
After being inferred to missing information, connection provides the software robot of missing information, to supplement missing information.
8. the business automation collaboration software robotic method according to claim 6 based on integrated architecture, feature exist In in the step of according to the executive plan, choosing executive plan corresponding algorithm, an algorithm management device being connected, with from institute It states and obtains what executive plan determined in algorithm management device, algorithm needed for finishing service demand;In the algorithm management device at least Including AI algorithm, genetic algorithm, machine learning algorithm.
9. the business automation collaboration software robotic method according to claim 6 based on integrated architecture, feature exist In sequential process, condition and the effect that the executive plan uses needed for finishing service demand form, and realize industry to determine The operating process of business demand;Executive plan also includes the link and recurrence for being directed toward other executive plans.
10. the business automation collaboration software robotic method according to claim 6 based on integrated architecture, by by industry The business information requirements that business demand and information management module obtain carry out characteristic matching, determine that the information in business information requirements is It is no to have missing or exception, if having loss of learning or exception, business information requirements are improved again, if nothing, specify executive plan, And carry out feasibility assessment;If feasible, executive plan is exported, if infeasible, circulation carries out business demand and business letter again The characteristic matching of breath demand, until assessment executive plan is feasible.
CN201910313558.8A 2019-04-18 2019-04-18 A kind of business automation collaboration software robot device and method based on integrated architecture Pending CN110188983A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113459081A (en) * 2020-03-30 2021-10-01 沈机(上海)智能系统研发设计有限公司 Modular robot control system and electronic device comprising same

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CN106407196A (en) * 2015-07-29 2017-02-15 成都诺铱科技有限公司 Semantic analysis intelligent instruction robot applied to logistics management software
CN106886408A (en) * 2017-01-22 2017-06-23 广州真诺电子科技有限公司 It is applied to the intelligent decision system of robot software engineer
CN107943098A (en) * 2018-01-01 2018-04-20 余绍祥 A kind of intelligent O&M robot system based on machine learning

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105243069A (en) * 2014-07-09 2016-01-13 南方科技大学 Intelligent system for big data cognitive decision-making
CN106407196A (en) * 2015-07-29 2017-02-15 成都诺铱科技有限公司 Semantic analysis intelligent instruction robot applied to logistics management software
CN106886408A (en) * 2017-01-22 2017-06-23 广州真诺电子科技有限公司 It is applied to the intelligent decision system of robot software engineer
CN107943098A (en) * 2018-01-01 2018-04-20 余绍祥 A kind of intelligent O&M robot system based on machine learning

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
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