CN110166504A - A kind of cloud telephonic communication system, method and device - Google Patents
A kind of cloud telephonic communication system, method and device Download PDFInfo
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- CN110166504A CN110166504A CN201810143680.0A CN201810143680A CN110166504A CN 110166504 A CN110166504 A CN 110166504A CN 201810143680 A CN201810143680 A CN 201810143680A CN 110166504 A CN110166504 A CN 110166504A
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- phone
- wireless communication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
Abstract
The present invention is suitable for field of communication technology, provide a kind of cloud telephonic communication system, method and device, the system comprises the clients for running on user terminal, for receiving the communication request of user's typing, and communication request is sent to cloud telephone communication platform, communication request carries called user information and user terminal identification；Cloud telephone communication platform, for receive client transmission communication request, and judge with the associated wireless communication phone of user terminal identification whether be in communicable state, when judging result be it is yes, communication request is sent to wireless communication phone；Phone is wirelessly communicated, for receiving the communication request of the cloud telephone communication platform forwarding, and according to called user information, call request is initiated to called subscriber, so that user communicates with called subscriber.
Description
Technical field
The invention belongs to field of communication technology more particularly to a kind of cloud telephonic communication systems, method and device.
Background technique
With the development of the communication technology and intelligent terminal technology, terminal is increasingly becoming indispensable one in people's life
Part.And since the demand of a few thing needs are often made a phone call, for example, customer service, and largely dialed to solve user
The demand of phone, due to the needs of job specification, usually using fixed base as means of communication, but base is dialing electricity
It when words, is limited by its function, user is needed to make a phone call manually, when needing to carry out a large amount of telephone calls, need user not
Disconnected dialing, brings extremely inconvenient work to experience to user, therefore how efficiently to make a phone call as current urgently to be resolved
The problem of.
Currently, to solve the above problems, using the USB telephone under 2G network as means of communication, user Ke Tong
The handheld terminal in user is crossed, is dialled by network-control USB telephone, still, due to the continuous dismounting of the base station 2G,
Cause some areas not to be available 2G network to make a phone call, also, due to the wired connection mode using USB, connects pole
Be it is unstable, cause to make a phone call unstable, and need to communicate using USB plug wire, complex circuit, and cause office location solid
It is fixed, it handles official business inconvenient.
Summary of the invention
The embodiment of the invention provides a kind of cloud telephone communication platforms, it is intended to which shakiness is made a phone call in solution in the prior art
It is fixed, and inconvenient problem of handling official business.
The embodiments of the present invention are implemented as follows, a kind of cloud telephonic communication system, comprising:
The client for running on user terminal is sent out for receiving the communication request of user's typing, and by the communication request
Cloud telephone communication platform is given, the communication request carries called user information and user terminal identification；
Cloud telephone communication platform, the communication request sent for receiving the client, and judge and the user terminal
Identify whether associated wireless communication phone is in communicable state, when judging result be it is yes, the communication request is sent to
The wireless communication phone；
Phone is wirelessly communicated, for receiving the communication request of the cloud telephone communication platform forwarding, and according to described
Called user information initiates call request to called subscriber, so that the user communicates with the called subscriber.
The embodiment of the invention also provides a kind of cloud method relating to telephone communications, include the following steps:
Receive user by run on user terminal client send communication request, the communication request carry by
It is user information and user terminal identification；Whether judgement is in the associated wireless communication phone of the user terminal identification can
Communications status；
When judging result be it is yes, the communication request is sent to the wireless communication phone, so that the wireless communication
Phone initiates call request according to the called user information, to called subscriber, so that called subscriber described in the user carries out
Communication.
The embodiment of the invention also provides a kind of cloud telephone communication units, comprising:
Communication request receiving unit is asked for receiving user by running on the communication that the client of user terminal is sent
It asks, the communication request carries called user information and user terminal identification；
Communications status judging unit, for judging whether be in the associated wireless communication phone of the user terminal identification
Communicable state；
Communication request transmission unit, for when judging result be it is yes, the communication request is sent to the wireless communication
Phone, so that the wireless communication phone initiates call request according to the called user information, to called subscriber, so that described
Called subscriber described in user communicates.
In the embodiment of the present invention, a kind of cloud telephonic communication system is provided, the client including running on user terminal is used
Be sent to cloud telephone communication platform in the communication request for receiving user's typing, and by communication request, the communication request carry by
It is user information and user terminal identification；Cloud telephone communication platform for receiving the communication request of client transmission, and judges
Whether be in communicable state with the associated wireless communication phone of user terminal identification, when judging result be it is yes, by communication request
It is sent to wireless communication phone；Phone is wirelessly communicated, for receiving the communication request of cloud telephone communication platform forwarding, and root
According to called user information, call request is initiated to called subscriber, so that user communicates with called subscriber.Pass through in the present invention
Dialing for phone is carried out using client, is not necessarily to user's manual dialup, the efficiency made a phone call can be improved, and reduce telephone charge
Expenditure, and dial by using wireless communication phone, it can flexibly handle official business, not need to handle official business in fixed position,
Also, due to the stable development by wireless network, so that making a phone call stabilization, office convenient degree is improved, user's body is improved
It tests.
Detailed description of the invention
Fig. 1 is the network architecture diagram of cloud telephonic communication system provided in an embodiment of the present invention；
Fig. 2 is the structural schematic diagram for the cloud telephonic communication system that the embodiment of the present invention one provides；
Fig. 3 is the structural schematic diagram of cloud telephonic communication system provided by Embodiment 2 of the present invention；
Fig. 4 is the structural schematic diagram for the cloud telephonic communication system that the embodiment of the present invention three provides；
Fig. 5 is the implementation flow chart for the cloud method relating to telephone communications that the embodiment of the present invention four provides；
Fig. 6 is the implementation flow chart for the cloud method relating to telephone communications that the embodiment of the present invention five provides；
Fig. 7 is the implementation flow chart for the cloud method relating to telephone communications that the embodiment of the present invention six provides；
Fig. 8 is wireless communication phone login method interaction timing diagram provided in an embodiment of the present invention；
Fig. 9 is the interaction timing diagram of cloud method relating to telephone communications provided in an embodiment of the present invention；
Figure 10 is the structural schematic diagram for the cloud telephone communication unit that the embodiment of the present invention ten provides；
Figure 11 is the structural schematic diagram for the cloud telephone communication unit that the embodiment of the present invention 11 provides；
Figure 12 is the structural schematic diagram for the cloud telephone communication unit that the embodiment of the present invention 12 provides.
Specific embodiment
In order to make the objectives, technical solutions, and advantages of the present invention clearer, with reference to the accompanying drawings and embodiments, right
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
In embodiments of the present invention, by running on the client on user terminal, cloud telephone communication platform and wireless
Communication phone constructs the cloud telephonic communication system under cordless communication network, by the processing of the communications platform of cloud phone, so that
User directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Fig. 1 shows the network architecture diagram of cloud telephonic communication system provided in an embodiment of the present invention, for ease of description, only
Show part related to the embodiment of the present invention.
Referring to Fig. 1, user is sent to cloud telephone communication platform 20 and is communicated by the client operated on user terminal 10
It requests, may include called user information and user terminal identification in the communication request, so as to 20, cloud telephone communication platform
According to the communication request, the communication request is sent to the associated wireless communication phone 30 of user terminal 10, to wirelessly communicate words
Machine 30 calls called subscriber according to called user information, realizes the communication of user and called subscriber, realizes that cloud phone is exhaled
It cries.
In embodiments of the present invention, cloud telephone communication platform 20, to be deployed in based on upper on linux system Cloud Server
Distributed telephone software service, the request made a phone call that client can be supported to initiate and is issued to corresponding wireless communication
On phone 30, dialing for phone is realized.
Wherein, which may include binding service module, status service module, equipment essential information clothes
Be engaged in module and websocket4g network access module, the cloud telephone communication platform 20 can with database communication, so as to binding
Relationship and communication data etc. are stored.
In embodiments of the present invention, wireless communication phone is wireless 4G network phone, as the communication technology is constantly promoted, 4G
Network is gradually stable and quick, therefore the stability made a phone call can be improved using 4G network phone, and not will receive periphery
The influence of environment, for example, situations such as surrounding finishing, company are without network, caused the case where making a phone call failure or delay, and
Without being limited by position, the efficiency made a phone call can be improved with fight under way phone, improve office convenient degree.
In embodiments of the present invention, user terminal 10 can be mobile terminal, for example, mobile phone, smart phone, notebook
Computer, digit broadcasting receiver, PDA (personal digital assistant), PAD (tablet computer), or can be the end PC, which is fortune
Row client or operates in client on the end PC on mobile terminals.
In embodiments of the present invention, user terminal 10 and cloud telephone communication platform 20 can pass through WiFi, cable or GPRS
Equal networks are attached, which can be led to wireless communication phone 30 by 4G cordless communication network
Letter.
Embodiment one
Fig. 2 shows the structural schematic diagrams for the cloud telephonic communication system that the embodiment of the present invention one provides, for ease of description,
Only parts related to embodiments of the present invention are shown.
The client for running on user terminal 10, for receiving the communication request of user's typing, and by the communication request
It is sent to cloud telephone communication platform 20, the communication request carries called user information and user terminal identification.
In embodiments of the present invention called user information may include the telephone number of called subscriber, called subscriber title,
The information such as the pet name of called subscriber.
In embodiments of the present invention, user terminal identification is the mark for the same user terminal of unique identification, can be mark
Know title or identification code, the sequence for example, user terminal identification can dispatch from the factory for user's phone number, user's name, user terminal
Row number etc..
In one embodiment of the invention, the connection that can be stored with user to be called is operated in the client of user terminal
It is information, for example, telephone number, contact name can pass through the user's to be called prestored when user needs to make a phone call
Contact details select called subscriber, and typing communication request.In the present invention, by the way that called subscriber is stored in advance in the client
Contact method so that user without being manually entered telephone number, improves office efficiency, and when user to be called is more,
The number of input error can be avoided, can be strengthened management, user experience is improved in order to search.
In embodiments of the present invention, communication request can be inputted by modes such as typing click, voice, pressings.It specifically can root
According to being configured for actual conditions, the present invention is without limitation.
In embodiments of the present invention, user terminal 10 further include:
Display unit, described in being shown in current interface when the wireless communication phone calls the called subscriber
Call state.
In embodiments of the present invention, call state include called subscriber be in busy condition, spacing, cost of the phone call it is insufficient,
It waits and connects and have been turned on state etc..
In embodiments of the present invention, call state is shown by user terminal, user can be made to understand at any time currently
Signal intelligence, user are made corresponding judgement to signal intelligence in time, improve use as being dialled using user terminal
Family experience.
Cloud telephone communication platform 20, the communication request sent for receiving the client, and judge whole with the user
End identifies whether associated wireless communication phone is in communicable state, when judging result be it is yes, the communication request is sent
To the wireless communication phone.
In embodiments of the present invention, there are one-to-one binding relationship, clouds between user terminal and wireless communication phone
Telephone communication platform can in advance store the binding relationship, when receiving the communication request of client transmission, according to this
The user terminal identification that communication request carries, inquires preset binding relationship, can obtain corresponding wireless communication phone, at this point,
Judge whether the wireless communication phone is in communicable state, when judging result be it is yes, then the communication request is sent to the nothing
Line communicates phone.
It in embodiments of the present invention, can be to avoid other use by binding user terminal and wireless communication phone
The case where family uses this wireless communication phone, and user is caused not to be available appearance, can make user that can make a phone call at any time,
Without waiting, user experience is improved.
In embodiments of the present invention, communicable state includes that wireless communication phone is in idle condition, and wirelessly communicates phone
It is preferable in network insertion state or the operating status for wirelessly communicating phone, for example, network signal is strong, memory is sufficient etc., in
One or any combination thereof.
Phone 30 is wirelessly communicated, the communication request forwarded for receiving the cloud telephone communication platform 20, and according to
The called user information initiates call request to called subscriber, so that the user communicates with the called subscriber.
In embodiments of the present invention, wireless communication phone 30 can wirelessly communicate phone for 4G, can pass through network and cloud electricity
Words communications platform 20 is communicated.
In embodiments of the present invention, wireless communication phone 30, can be according to the communication request institute after receiving communication request
The information of the called subscriber of carrying for example, telephone number, initiates calling, and after access success, establishes user and called subscriber
Between communication channel, realize communication between the two, can effectively solve user be used only wireless communication phone carry out phone
When dialing, the troublesome operation of manual dialup, and, using wireless communication phone, can flexibly handle official business, without fixing office,
And network is more stable, improves office efficiency.
In an embodiment of the present invention, which can directly be communicating number, for example, phone number, or
Called subscriber's identity information, for example, user's name can be called directly when for telephone number, when for called subscriber's body
When part information, corresponding phone can be found by the corresponding relationship between the subscriber identity information and telephone number that prestore
Number.
In one embodiment of the invention, wireless communication phone 30, can be to cloud telephone communication platform after end of conversation
20 report the record made a phone call, and are stored so that cloud telephone communication platform 20 stores or is sent to user terminal 10, with
Just user can check that history makes a phone call record and online play history makes a phone call recording etc. by user terminal.
In embodiments of the present invention, phone 30 is wirelessly communicated further include:
Operating status reporting unit reports current operating conditions to the cloud telephone communication platform for timing, described to work as
Preceding operating status includes but is not limited to signal strength or weakness, CPU operating condition, memory service condition.
In embodiments of the present invention, wireless communication phone 30 periodically can report current operation shape by upper cloud telephone communication platform 20
State, for example, primary at interval of reporting within 10 minutes, or 2 daily o'clock, reported at 8 o'clock it is one inferior, specifically can be according to reality
Situation is configured, and the present invention is without limitation.
In embodiments of the present invention, the current operating conditions that phone 30 reports by wireless communication can make cloud phone
Communications platform 20 understands the operating condition of wireless communication phone 30 at any time, and further to judge, which is
It is no to be in communicable state, for example, when its network signal is stronger, and when memory abundance, then it is communicable state.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment two
Fig. 3 is that the structural schematic diagram of cloud telephonic communication system provided by Embodiment 2 of the present invention only shows for ease of description
Part related to the embodiment of the present invention is gone out.
The wireless communication phone 30 includes:
Two dimensional code display unit 31, for Bind Failed or it is unbound when, export two dimensional code.
In embodiments of the present invention, for wireless communication phone 30 when accessing network, cloud telephone communication platform 20 can verify this
Wirelessly communicate phone 30 it is whether bound, when be not bound when, wireless communication phone 30 then can two-dimensional code display, for visitor
Family end carries out two-dimensional code scanning.
In embodiments of the present invention, which is pre-set, also be may be randomly generated, specifically can be according to reality
Situation is configured, and the present invention is without limitation.
In embodiments of the present invention, wireless communication phone 30 can also export bar code and be bound with user terminal, or
Person can also be bound by way of Bluetooth pairing with user terminal, can be specifically configured according to the actual situation, this hair
It is bright without limitation.
The client 10 includes:
Two-dimensional code scanning unit 11 for scanning the two dimensional code, and is reported to binding unit and is talked about with the wireless communication
The bind request of machine, the bind request include the binding relationship of the client and the wireless communication phone.
In embodiments of the present invention, when wirelessly communicating the output two dimensional code of phone 30, user can start by operating in use
Two-dimensional code scanning unit in client in family terminal 10, the two dimensional code exported to wireless communication phone 30 are scanned, build
Binding relationship between vertical user terminal 10 and wireless communication phone 30, and it is reported to binding unit 21.
The cloud telephone communication platform 20 includes:
Binding unit 21 for receiving the bind request, and stores the client and the wireless communication phone
Binding relationship.
In embodiments of the present invention, binding unit 21 talks about client and wireless communication when receiving the bind request
The binding relationship of machine 30 is stored, to find and use when the wireless communication phone 30 to communicate after user calls
The wireless communication phone 30 of family binding, is communicated.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment three
Fig. 4 is that the structural schematic diagram for the cloud telephonic communication system that the embodiment of the present invention three provides only shows for ease of description
Part related to the embodiment of the present invention is gone out.
Wirelessly communicate phone 30 further include:
Logon data acquiring unit 32 for sending logon data acquisition request to the cloud telephone communication platform, and connects
The logon data that the cloud telephone communication platform returns is received, the logon data includes logging in key
Unit 33 is logged in, for establishing connection according to the login key and cloud telephone communication platform.
In embodiments of the present invention, the hardware sequence number of phone when leaving the factory, can be stored in cloud by wireless communication phone 30
Telephone communication platform 20, so that effective control to the access network of wireless communication phone 30 is realized, when logon data obtains list
Member 32 sends logon data acquisition request to cloud telephone communication platform 20, which can carry the hardware sequence
Row number, for cloud telephone communication platform 20 according to the hardware sequence number, whether there are it to have been stored, if it is, can return to
The login key.It is verified by the hardware sequence number to wireless communication phone, can effectively judge the wireless communication phone
30 whether the authorization phone of our company, the phone that can avoid non-our company logs in this system.
In embodiments of the present invention, logging in key can be random number, which can also be used to establish with user terminal
Binding relationship, specifically, user can operate in user's end after receiving the login key of the return of cloud telephone communication platform 20
The typing login key carries out binding relationship foundation in the client at end 10, and after establishing binding relationship, by the binding relationship
Cloud telephone communication platform 20 is sent to be stored.
The cloud telephone communication platform 20 further include:
Logon data acquisition request receiving unit 22 is obtained for receiving the logon data that the wireless communication phone is sent
Request, the logon data acquisition request include wireless communication phone identification code.
In embodiments of the present invention, which can be the factory hardware sequence of wireless communication phone
Number, it is used for the same wireless communication phone of unique identification.
Login authentication unit 23, for judging that the wireless communication phone is according to the wireless communication phone identification code
It is no to be bound, and when the judgment result is yes, logon data is sent to the wireless communication phone, the logon data includes
Log in key.
In embodiments of the present invention, the hardware sequence number of phone when leaving the factory, can be stored in cloud by wireless communication phone 30
Telephone communication platform 20, so that effective control to the access network of wireless communication phone 30 is realized, when receiving logon data
The logon data acquisition request that acquiring unit 32 is sent, the logon data acquisition request can carry the hardware sequence number, log in
Authentication unit 23 inquires the binding relationship prestored according to the hardware sequence number, when inquiring the hardware sequence number, then can determine whether
It has been bound for the hardware sequence number, then can return to the login key.It is carried out by the hardware sequence number to wireless communication phone
Verifying, can effectively judge the wireless communication phone 30 whether the authorization phone of our company, the phone that can avoid non-our company steps on
Record this system.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Example IV
Fig. 5 is the implementation process for the cloud method relating to telephone communications that the embodiment of the present invention four provides, and it is flat to be applied to cloud telephone communication
Platform, details are as follows:
In step S410, the communication request that user sends by running on the client of user terminal is received, it is described logical
Letter request carries called user information and user terminal identification；
In embodiments of the present invention called user information may include the telephone number of called subscriber, called subscriber title,
The information such as the pet name of called subscriber.
In embodiments of the present invention, user terminal identification is the mark for the same user terminal of unique identification, can be mark
Know title or identification code, the sequence for example, user terminal identification can dispatch from the factory for user's phone number, user's name, user terminal
Row number etc..
In one embodiment of the invention, the connection that can be stored with user to be called is operated in the client of user terminal
It is information, for example, telephone number, contact name can pass through the user's to be called prestored when user needs to make a phone call
Contact details select called subscriber, and typing communication request.In the present invention, by the way that called subscriber is stored in advance in the client
Contact method so that user without being manually entered telephone number, improves office efficiency, and when user to be called is more,
The number of input error can be avoided, can be strengthened management, user experience is improved in order to search.
In embodiments of the present invention, communication request can be inputted by modes such as typing click, voice, pressings.It specifically can root
According to being configured for actual conditions, the present invention is without limitation.
In the step s 420, judgement can communicate shape with whether the associated wireless communication phone of the user terminal identification is in
State thens follow the steps S430 when being judged as YES, and when being judged as NO, then executes other steps.
In embodiments of the present invention, communicable state includes that wireless communication phone is in idle condition, and wirelessly communicates phone
It is preferable in network insertion state or the operating status for wirelessly communicating phone, for example, network signal is strong, memory is sufficient etc., in
One or any combination thereof.
In embodiments of the present invention, when the communication request is received, according to the user terminal and wireless communication phone prestored
Between binding relationship, get corresponding wireless communication phone, and inquire whether the wireless communication phone is online,
When not online, then to the notice of user's return communication mistake, when it is online, then it can determine whether it for communicable state.
In embodiments of the present invention, user terminal stores one-to-one binding relationship with communicating between phone, pass through by
User terminal with wireless communication phone bound, can to avoid other users use this wireless communication phone, cause user without
The case where method use, occurs, and can make user that can make a phone call at any time, without waiting, improves user experience.
In step S430, the communication request is sent to the wireless communication phone, so that the wireless communication is talked about
Machine initiates call request according to the called user information, to called subscriber, so that called subscriber described in the user is led to
Letter.
In embodiments of the present invention, cloud telephone communication platform, can when judgement wireless communication phone is in communicable state
The communication request is sent to wireless communication phone, so that the wireless communication phone is according to the called user information, calling is called
User realizes cloud telephone communication so that the call request dialed on user terminal, can dial away phone by wireless communication.
In an embodiment of the present invention, which can directly be communicating number, for example, phone number, or
Called subscriber's identity information, for example, user's name can be called directly when for telephone number, when for called subscriber's body
When part information, corresponding phone can be found by the corresponding relationship between the subscriber identity information and telephone number that prestore
Number.
In one embodiment of the invention, after end of conversation, can receive wireless communication phone report dial electricity
The record of words is stored so that cloud telephone communication platform stores up or is sent to user terminal, so that user can pass through user
End checks that history makes a phone call record and online play history makes a phone call recording etc..
In embodiments of the present invention, cloud telephone communication platform can receive the current fortune that the wireless communication phone timing reports
Row state, the current operating conditions include but is not limited to signal strength or weakness, CPU operating condition, memory service condition.
In embodiments of the present invention, wireless communication phone periodically can report current operating conditions by upper cloud telephone communication platform,
For example, primary at interval of reporting within 10 minutes, or 2 daily o'clock, reported at 8 o'clock it is one inferior, specifically can be according to practical feelings
Condition is configured, and the present invention is without limitation.
In embodiments of the present invention, the current operating conditions that phone reports by wireless communication can make cloud phone logical
Letter platform understands the operating condition of wireless communication phone at any time, and further to judge, whether which is in can
Communications status, for example, when its network signal is stronger, and when memory abundance, then it is communicable state.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment five
Fig. 6 is the implementation process for the cloud method relating to telephone communications that the embodiment of the present invention five provides, similar to example IV, no
It is with place, the method also includes
In step S520, the logon data acquisition request that the wireless communication phone is sent, the logon data are received
Acquisition request carries wireless communication phone identification code.
In embodiments of the present invention, which can be the factory hardware sequence of wireless communication phone
Number, it is used for the same wireless communication phone of unique identification.
In step S530, according to the wireless communication phone identification code, judge the wireless communication phone whether by
Binding, when judging result be it is yes, then follow the steps S540, otherwise, execute other steps.
In embodiments of the present invention, the hardware sequence number of phone when leaving the factory, can be stored in cloud electricity by wireless communication phone
Communications platform is talked about, to realize effective control to the access network of wireless communication phone, wirelessly communicates phone hair when receiving
The logon data acquisition request sent, the logon data acquisition request can carry the hardware sequence number, cloud telephone communication platform root
According to the hardware sequence number, the binding relationship prestored is inquired, when inquiring the hardware sequence number, then can determine whether as the hardware sequence
It number has been bound, then can return to the login key.It is verified by the hardware sequence number to wireless communication phone, it can be effective
Judge the wireless communication phone 30 whether the authorization phone of our company, the phone that can avoid non-our company logs in this system.
In step S540, to the wireless communication phone send log in key so that the wireless communication phone according to
The login key and the cloud telephone communication platform establish connection.
In embodiments of the present invention, logging in key can be random number, for verifying to wireless communication phone.
The login key can also be used to establish binding relationship with client, specifically, when receiving cloud telephone communication platform
After the login key of return, user can build typing login key progress binding relationship in the client for operate in user terminal
It is vertical, and after establishing binding relationship, which is sent to cloud telephone communication platform and is stored.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Implement six
Fig. 7 is the implementation process for the cloud method relating to telephone communications that the embodiment of the present invention six provides, similar to example IV, no
It is with place, the method also includes
In step S610, the logging request that the wireless communication phone is sent is received, the logging request carries
State login key.
In embodiments of the present invention, logging in key can be random number, for verifying to wireless communication phone.
In step S620, judge whether the logging request effective, when judging result be it is yes, then follow the steps S630,
When judging result be it is no, then execute other steps.
In embodiments of the present invention, when receiving the logging request that wireless communication phone is sent, judgement is this time logged in and is asked
Seeking Truth is no effectively, that is, can determine whether the login key is effective key or whether the wireless communication phone is authorization phone
Deng, specifically, which may be present effective time, for example, 10 minutes, it is logged in when within this 10 minutes, then it is effectively, no
Then, in vain.
In step S630, when judging result be it is yes, then establish network communication with the wireless communication phone, and update institute
State the communications status of wireless communication phone.
In embodiments of the present invention, when judging that the logging request is effective, network communication can be established with wireless communication phone,
Wireless communication phone accesses the cloud telephone communication platform, at this point, cloud telephone communication platform can be to the communication of the wireless communication phone
State is updated as presence, to receive the communication request of user's transmission.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment seven,
The invention also includes:
Receive the bind request that the user is sent by the client of operation on the subscriber terminal, the bind request packet
It includes the client and wirelessly communicates the binding relationship between phone.
In embodiments of the present invention, there is the relationship bound correspondingly in client and wireless communication phone, pass through by
Client is bound with wireless communication phone, can be used this wireless communication phone to avoid other users, be caused user can not
The case where use, occurs, and can make user that can make a phone call at any time, without waiting, improves user experience.
In one embodiment of the invention, when not setting up binding relationship or obtaining Bind Failed, pass through channel radio
Communicator exports two dimensional code, the two-dimensional code scanning function pair that user can have by operating in the client of user terminal at this time
The two dimensional code is scanned, and to establish binding relationship, and receives the bind request of client transmission.
In embodiments of the present invention, the also exportable bar code of phone is wirelessly communicated.
In another embodiment of the present invention, when wirelessly communicating phone access network, it is flat to can receive cloud telephone communication
The login key can be entered into client by the login key that platform is sent, user, be closed with establishing binding with wireless communication phone
System, cloud telephone communication platform then can receive the bind request of client transmission
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment eight,
Fig. 8 shows wireless communication phone login method interaction timing diagram provided in an embodiment of the present invention, and details are as follows:
Cloud telephone communication platform includes equipment essential information service module, binding service module, and websocket4g network connects
Enter module and wireless communication phone state update module.
When wirelessly communicating phone access network, equipment essential information service module can be called first, inquires the channel radio
Whether the hardware sequence number of communicator stores in binding data library in binding service module, when no, then to wireless communication phone
Return connection error notice, when result be it is yes, then to wireless communication phone return log in key, when wireless communication phone by be somebody's turn to do
When logging in key login websocket4g network access module, websocket4g network access module can be to the logging request
It is no effectively when then returning to logon error notice in vain, and to stop being connected to the network, when effective, then keep being connected to the network, and notify shape
The state of the wireless communication phone is updated to online by state service module, wherein websocket is logical for the full duplex based on TCP
Believe agreement.
Embodiment nine,
Fig. 9 shows the interaction timing diagram of cloud method relating to telephone communications provided in an embodiment of the present invention, and details are as follows:
When user sends communication request by client, which services HTTP by network insertion and is sent to cloud electricity
The status service module of communications platform is talked about, which is sent to websocket4g network insertion mould by status service module
Block, websocket4g network access module confirm that the client is tied up after receiving the communication request, to the status service module
Whether fixed communication phone is online, when result be it is yes, then the communication request is handed down to wireless communication phone, wirelessly
Phone is communicated after receiving the communication request, requests reception confirmation logical to websocket4g network access module return communication
Know, which is sent to client by websocket4g network access module, at this point, client, which is shown, is calling boundary
Face.
Phone is wirelessly communicated after returning to confirmation, starts to make a phone call, during telephone call, wirelessly communicates phone
It is disconnected with websocket4g network access module, and after end of conversation, establishes connection.
Embodiment ten,
Figure 10 shows the structure of the cloud telephone communication unit 700 of the offer of the embodiment of the present invention ten, and it is logical to be applied to cloud phone
Believe platform, for ease of description, only parts related to embodiments of the present invention are shown.
Cloud telephone communication unit 700 includes: that communication request receiving unit 71, communications status judging unit 72 and communication are asked
Seek transmission unit 73.
Communication request receiving unit 71 is asked for receiving user by running on the communication that the client of user terminal is sent
It asks, the communication request carries called user information and user terminal identification.
In embodiments of the present invention called user information may include the telephone number of called subscriber, called subscriber title,
The information such as the pet name of called subscriber.
In embodiments of the present invention, user terminal identification is the mark for the same user terminal of unique identification, can be mark
Know title or identification code, the sequence for example, user terminal identification can dispatch from the factory for user's phone number, user's name, user terminal
Row number etc..
In one embodiment of the invention, the connection that can be stored with user to be called is operated in the client of user terminal
It is information, for example, telephone number, contact name can pass through the user's to be called prestored when user needs to make a phone call
Contact details select called subscriber, and typing communication request.In the present invention, by the way that called subscriber is stored in advance in the client
Contact method so that user without being manually entered telephone number, improves office efficiency, and when user to be called is more,
The number of input error can be avoided, can be strengthened management, user experience is improved in order to search.
In embodiments of the present invention, communication request can be inputted by modes such as typing click, voice, pressings.It specifically can root
According to being configured for actual conditions, the present invention is without limitation.
Communications status judging unit 72, for judging whether locate with the associated wireless communication phone of the user terminal identification
In communicable state.
In embodiments of the present invention, communicable state includes that wireless communication phone is in idle condition, and wirelessly communicates phone
It is preferable in network insertion state or the operating status for wirelessly communicating phone, for example, network signal is strong, memory is sufficient etc., in
One or any combination thereof.
In embodiments of the present invention, when the communication request is received, according to the user terminal and wireless communication phone prestored
Between binding relationship, get corresponding wireless communication phone, and inquire whether the wireless communication phone is online,
When not online, then to the notice of user's return communication mistake, when it is online, then it can determine whether it for communicable state.
In embodiments of the present invention, user terminal stores one-to-one binding relationship with communicating between phone, pass through by
User terminal with wireless communication phone bound, can to avoid other users use this wireless communication phone, cause user without
The case where method use, occurs, and can make user that can make a phone call at any time, without waiting, improves user experience.
Communication request transmission unit 73, for when judging result be it is yes, the communication request is sent to the channel radio
Communicator, so that the wireless communication phone initiates call request according to the called user information, to called subscriber, so that institute
Called subscriber described in user is stated to communicate.
In embodiments of the present invention, cloud telephone communication platform, can when judgement wireless communication phone is in communicable state
The communication request is sent to wireless communication phone, so that the wireless communication phone is according to the called user information, calling is called
User realizes cloud telephone communication so that the call request dialed on user terminal, can dial away phone by wireless communication.
In an embodiment of the present invention, which can directly be communicating number, for example, phone number, or
Called subscriber's identity information, for example, user's name can be called directly when for telephone number, when for called subscriber's body
When part information, corresponding phone can be found by the corresponding relationship between the subscriber identity information and telephone number that prestore
Number.
In one embodiment of the invention, after end of conversation, can receive wireless communication phone report dial electricity
The record of words is stored so that cloud telephone communication platform stores up or is sent to user terminal, so that user can pass through user
End checks that history makes a phone call record and online play history makes a phone call recording etc..
In embodiments of the present invention, cloud telephone communication platform can receive the current fortune that the wireless communication phone timing reports
Row state, the current operating conditions include but is not limited to signal strength or weakness, CPU operating condition, memory service condition.
In embodiments of the present invention, wireless communication phone periodically can report current operating conditions by upper cloud telephone communication platform,
For example, primary at interval of reporting within 10 minutes, or 2 daily o'clock, reported at 8 o'clock it is one inferior, specifically can be according to practical feelings
Condition is configured, and the present invention is without limitation.
In embodiments of the present invention, the current operating conditions that phone reports by wireless communication can make cloud phone logical
Letter platform understands the operating condition of wireless communication phone at any time, and further to judge, whether which is in can
Communications status, for example, when its network signal is stronger, and when memory abundance, then it is communicable state.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment 11
Figure 11 is that the structure for the cloud telephone communication unit that the embodiment of the present invention 11 provides only is shown for ease of description
Part related to the embodiment of the present invention.
Cloud telephone communication unit 700 further include: log in data acquisition request receiving unit 74, binding state judging unit 75
And log in key transmission unit 76.
Data acquisition request receiving unit 74 is logged in, is obtained for receiving the logon data that the wireless communication phone is sent
Request, the logon data acquisition request carry wireless communication phone identification code.
In embodiments of the present invention, which can be the factory hardware sequence of wireless communication phone
Number, it is used for the same wireless communication phone of unique identification.
Binding state judging unit 75, for judging the wireless communication words according to the wireless communication phone identification code
Whether machine has been bound.
In embodiments of the present invention, the hardware sequence number of phone when leaving the factory, can be stored in cloud electricity by wireless communication phone
Communications platform is talked about, to realize effective control to the access network of wireless communication phone, wirelessly communicates phone hair when receiving
The logon data acquisition request sent, the logon data acquisition request can carry the hardware sequence number, cloud telephone communication platform root
According to the hardware sequence number, the binding relationship prestored is inquired, when inquiring the hardware sequence number, then can determine whether as the hardware sequence
It number has been bound, then can return to the login key.It is verified by the hardware sequence number to wireless communication phone, it can be effective
Judge the wireless communication phone 30 whether the authorization phone of our company, the phone that can avoid non-our company logs in this system.
Key transmission unit 76 is logged in, key is logged in for sending to the wireless communication phone, so that the channel radio
Communicator establishes connection according to the login key and the cloud telephone communication platform.
In embodiments of the present invention, logging in key can be random number, for verifying to wireless communication phone.
The login key can also be used to establish binding relationship with user terminal, specifically, flat when receiving cloud telephone communication
After the login key that platform returns, user can carry out binding relationship by the typing login key in the client for operate in user terminal
It establishes, and after establishing binding relationship, which is sent to cloud telephone communication platform and is stored.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Implement 12
Figure 12 shows the structure of the cloud telephone communication unit of the offer of the embodiment of the present invention 12, for ease of description, only
Show part related to the embodiment of the present invention.
Cloud telephone communication unit 700 further include: log on request receiving unit 77, judging unit 78 and processing unit 79.
Log on request receiving unit 77, the logging request sent for receiving the wireless communication phone, the login are asked
It asks and carries the login key.
In embodiments of the present invention, logging in key can be random number, for verifying to wireless communication phone.
Judging unit 78, for judging whether the logging request is effective.
In embodiments of the present invention, when receiving the logging request that wireless communication phone is sent, judgement is this time logged in and is asked
Seeking Truth is no effectively, that is, can determine whether the login key is effective key or whether the wireless communication phone is authorization phone
Deng, specifically, which may be present effective time, for example, 10 minutes, it is logged in when within this 10 minutes, then it is effectively, no
Then, in vain.
Processing unit 79, for when judging result be it is yes, then establish network communication with the wireless communication phone, and update
The communications status of the wireless communication phone.
In embodiments of the present invention, when judging that the logging request is effective, network communication can be established with wireless communication phone,
Wireless communication phone accesses the cloud telephone communication platform, at this point, cloud telephone communication platform can be to the communication of the wireless communication phone
State is updated as presence, to receive the communication request of user's transmission.
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Embodiment seven,
The invention also includes:
Receive the bind request that the user is sent by the client of operation on the subscriber terminal, the bind request packet
It includes the client and wirelessly communicates the binding relationship between phone.
In embodiments of the present invention, there is the relationship bound correspondingly in client and wireless communication phone, pass through by
Client is bound with wireless communication phone, can be used this wireless communication phone to avoid other users, be caused user can not
The case where use, occurs, and can make user that can make a phone call at any time, without waiting, improves user experience.
In one embodiment of the invention, when not setting up binding relationship or obtaining Bind Failed, pass through channel radio
Communicator exports two dimensional code, the two-dimensional code scanning function pair that user can have by operating in the client of user terminal at this time
The two dimensional code is scanned, and to establish binding relationship, and receives the bind request of client transmission.
In embodiments of the present invention, the also exportable bar code of phone is wirelessly communicated.
In another embodiment of the present invention, when wirelessly communicating phone access network, it is flat to can receive cloud telephone communication
The login key can be entered into client by the login key that platform is sent, user, be closed with establishing binding with wireless communication phone
System, cloud telephone communication platform then can receive the bind request of client transmission
In an embodiment of the present invention, by running on the client on user terminal, cloud telephone communication platform and nothing
Line communication phone constructs the cloud telephonic communication system under cordless communication network to be made by the processing of the communications platform of cloud phone
Obtaining user directly can realize telephone call by client, make a phone call manually without using, improve office convenient degree,
It and using wireless communication phone, can flexibly handle official business, not need to handle official business in fixed position, also, due to by wireless network
Stable development improve office convenient degree, improve user experience so that make a phone call stabilization.
Those of ordinary skill in the art will appreciate that realizing that all or part of the steps of above-described embodiment can pass through hardware
It completes, relevant hardware can also be instructed to complete by program, which can store in a kind of computer-readable storage
In medium, storage medium mentioned above can be read-only memory, disk or CD etc..
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all in essence of the invention
Made any modifications, equivalent replacements, and improvements etc., should all be included in the protection scope of the present invention within mind and principle.
Claims (10)
1. a kind of cloud telephonic communication system, which is characterized in that the cloud telephonic communication system includes:
The client for running on user terminal is sent to for receiving the communication request of user's typing, and by the communication request
Cloud telephone communication platform, the communication request carry called user information and user terminal identification；
Cloud telephone communication platform, the communication request sent for receiving the client, and judge and the user terminal identification
Whether associated wireless communication phone is in communicable state, when judging result be it is yes, the communication request is sent to described
Wirelessly communicate phone；
Phone is wirelessly communicated, for receiving the communication request of the cloud telephone communication platform forwarding, and according to described called
User information initiates call request to called subscriber, so that the user communicates with the called subscriber.
2. cloud telephonic communication system as described in claim 1, which is characterized in that the wireless communication phone includes:
Two dimensional code display unit, for Bind Failed or it is unbound when, export two dimensional code；
The client includes:
Two-dimensional code scanning unit for scanning the two dimensional code, and reports to binding unit and wirelessly communicates tying up for phone with described
Fixed request, the bind request include the binding relationship of the client and the wireless communication phone；
The cloud telephone communication platform includes:
Binding unit, for receiving the bind request, and the binding for storing the client and the wireless communication phone is closed
System.
3. cloud telephonic communication system as described in claim 1, which is characterized in that the wireless communication phone further include:
Logon data acquiring unit, for sending logon data acquisition request to the cloud telephone communication platform, and described in reception
The logon data that cloud telephone communication platform returns, the logon data include logging in key；
Unit is logged in, for accessing cloud telephonic communication system according to the login key.
4. cloud telephonic communication system as described in claim 1, which is characterized in that the cloud telephone communication platform further include:
Logon data acquisition request receiving unit, the logon data acquisition request sent for receiving the wireless communication phone,
The logon data acquisition request includes wireless communication phone identification code；
Login authentication unit, for according to the wireless communication phone identification code, judge the wireless communication phone whether by
Binding, and when the judgment result is yes, logon data is sent to the wireless communication phone, the logon data includes that login is close
Key.
5. a kind of cloud method relating to telephone communications, which is characterized in that be applied to cloud telephone communication platform, which comprises
The communication request that user sends by running on the client of user terminal is received, the communication request carries called use
Family information and user terminal identification；
Whether judgement is in communicable state with the associated wireless communication phone of the user terminal identification；
When judging result be it is yes, the communication request is sent to the wireless communication phone, so that the wireless communication phone
According to the called user information, call request is initiated to called subscriber, so that called subscriber described in the user communicates.
6. cloud method relating to telephone communications as claimed in claim 5, which is characterized in that the method also includes:
The logon data acquisition request that the wireless communication phone is sent is received, the logon data acquisition request carries wirelessly
Communicate phone identification code；
According to the wireless communication phone identification code, judge whether the wireless communication phone has been bound；
When judging result be it is yes, to the wireless communication phone send log in key so that the wireless communication phone is according to institute
It states login key and the cloud telephone communication platform establishes connection.
7. a kind of cloud telephone communication unit, which is characterized in that be applied to cloud telephone communication platform, described device includes:
Communication request receiving unit, the communication request sent for receiving user by running on the client of user terminal, institute
It states communication request and carries called user information and user terminal identification；
Communications status judging unit, for judging whether be in and can lead to the associated wireless communication phone of the user terminal identification
Letter state；
Communication request transmission unit, for when judging result be it is yes, the communication request is sent to the wireless communication phone,
So that the wireless communication phone initiates call request according to the called user information, to called subscriber, so that the user
The called subscriber communicates.
8. cloud telephone communication unit as claimed in claim 7, which is characterized in that described device further include:
Data acquisition request receiving unit is logged in, the logon data acquisition request sent for receiving the wireless communication phone,
The logon data acquisition request carries wireless communication phone identification code；
Binding state judging unit, for whether judging the wireless communication phone according to the wireless communication phone identification code
It has been bound；
Log in key transmission unit, for when judging result be it is yes, to the wireless communication phone transmission login key so that institute
It states wireless communication phone and connection is established according to the login key and the cloud telephone communication platform.
9. cloud telephone communication unit as claimed in claim 8, which is characterized in that described device further include:
Log on request receiving unit, the logging request sent for receiving the wireless communication phone, the logging request carry
There is the login key；
Judging unit, for judging whether the logging request is effective；
Processing unit, for when judging result be it is yes, then establish network communication with the wireless communication phone, and update the nothing
The communications status of line communication phone.
10. cloud telephone communication unit as claimed in claim 7, which is characterized in that described device further include:
Binding relationship receiving unit is closed for receiving the user by the binding that the client of operation on the subscriber terminal is sent
It is and is stored, the binding relationship includes the client identification and the wireless communication phone with client binding
Mark.
Priority Applications (1)
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| CN201810143680.0A CN110166504A (en) | 2018-02-12 | 2018-02-12 | A kind of cloud telephonic communication system, method and device |
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| CN201810143680.0A CN110166504A (en) | 2018-02-12 | 2018-02-12 | A kind of cloud telephonic communication system, method and device |
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Application publication date: 20190823 |
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