CN110069476A - A kind of Management System for Clients Information - Google Patents

A kind of Management System for Clients Information Download PDF

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Publication number
CN110069476A
CN110069476A CN201910340001.3A CN201910340001A CN110069476A CN 110069476 A CN110069476 A CN 110069476A CN 201910340001 A CN201910340001 A CN 201910340001A CN 110069476 A CN110069476 A CN 110069476A
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China
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module
client
information
data
processing
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CN201910340001.3A
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Chinese (zh)
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毕婕
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Ankang University
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Ankang University
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Priority to CN201910340001.3A priority Critical patent/CN110069476A/en
Publication of CN110069476A publication Critical patent/CN110069476A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/21Design, administration or maintenance of databases
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31User authentication
    • G06F21/32User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Databases & Information Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Data Mining & Analysis (AREA)
  • Computer Security & Cryptography (AREA)
  • Software Systems (AREA)
  • Computer Hardware Design (AREA)
  • Computational Linguistics (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of Management System for Clients Information, it is related to technical field of information management, data acquisition module, data inquiry module, Back Administration Module, tracking module, particular client mark module, lead referral module and display module after sale are electrically connected with the data processing module;The data acquisition module is equipped with data encryption module in the data acquisition module, for client's essential information to be encrypted for acquiring client's essential information.The present invention can not only carry out classification storage to customer information, and inquiry is facilitated to inquire, and recommend target customer according to inquiry's demand; kept secure can also be carried out to customer information; it is not easy customer information outflow, client's personal information is protected, is highly suitable for client information management.

Description

A kind of Management System for Clients Information
Technical field
The present invention relates to technical field of information management, in particular to a kind of Management System for Clients Information.
Background technique
Information management be the mankind it is comprehensive use technology, economic, policy, law and humane ways and means with Just information flow is controlled, one kind for the purpose of improving use of information efficiency, realize information utility value to the maximum extent Activity.Information management is the mankind for the social activities collected, handle and carried out using information.It is the hair of science and technology Exhibition, the transition of social environment, inevitable outcome caused by the progress of human thought and inexorable trend.
Currently, the data of enterprises customer information are huge with the continuous development of informationized society, management difficulty is high, Cannot customer information be counted and be classified well simultaneously, during being applied to enterprise's Later development, so just needing Want a kind of Management System for Clients Information.
Summary of the invention
The embodiment of the invention provides a kind of Management System for Clients Information, to solve problems of the prior art.
A kind of Management System for Clients Information, comprising:
Data acquisition module, data inquiry module, Back Administration Module, after sale tracking module, particular client mark module, Lead referral module and display module are electrically connected with the data processing module;
The data acquisition module is equipped with data encryption in the data acquisition module for acquiring client's essential information Module, for client's essential information to be encrypted;
The data inquiry module is equipped with permission in the data inquiry module and limits for inputting customer inquiries information Module, for carrying out permission limitation processing according to position hierarchy to inquiry;
The Back Administration Module, for inquiry's position hierarchy is configured and modification processing, the back-stage management Authentication module is equipped in module, for carrying out verification processing to back-stage management person's identity;
The data processing module is classified for client's essential information to the data collecting module collected, is deposited Storage, decryption are also used to inquire content according to inquiry carrying out lead referral processing;
The tracking module after sale, for being tracked after sale to client, record processing, be also used to carry out client's opinion anti- Present statistical disposition;
Client's mark module is also used to mark particular client and cause specific for processing to be marked to client;
The display module, for being shown to customer information.
Preferably, client's essential information include customer name, contact method, address, purchase product, the time buying with And the special remarks of client.
Preferably, inquiry's position hierarchy is higher, and the customer range permission that can be inquired is bigger.
Preferably, the authentication module identifies double verification mode using account name and password and pupil.
Preferably, the data processing module includes data categorization module, data memory module, data decryption module and visitor Family recommending module, the data categorization module are used to carry out client's essential information classification processing, and the data memory module is used In carrying out storage processing to client's essential information, the data decryption module is used to that client's essential information to be decrypted, The lead referral module is used to carry out lead referral processing according to inquiry's demand.
It is highly preferred that the classification standard of the client segmentation module is normal client, Very Important Person and particular client.
Preferably, the data acquisition module includes words input module and picture uploading module, the words input mould Block is used to carry out the words input processing of customer information, and the picture uploading module is used to carry out at the picture upload of customer information Reason.
Preferably, client's mark module includes normal client module, Very Important Person module and particular client module, institute Normal client module is stated for marking normal client, the Very Important Person module is for marking Very Important Person, the particular client Module is for marking particular client.
The invention has the advantages that: the present invention to carry out classification storage to customer information, facilitates inquiry to inquire, presses Recommend target customer according to inquiry's demand, additionally it is possible to kept secure be carried out to customer information, be not easy customer information outflow, protection visitor Family personal information, is highly suitable for client information management.
Detailed description of the invention
Fig. 1 is a kind of structural schematic diagram of Management System for Clients Information provided in an embodiment of the present invention;
Fig. 2 is a kind of structural representation of the data acquisition module of Management System for Clients Information provided in an embodiment of the present invention Figure;
Fig. 3 is a kind of structural representation of client's mark module of Management System for Clients Information provided in an embodiment of the present invention Figure.
Specific embodiment
Below with reference to the attached drawing in inventive embodiments, technical solution in the embodiment of the present invention carries out clear, complete Description, it is to be understood that the protection scope of the present invention is not limited by the specific implementation manner.
Referring to Fig.1-3, the present invention provides a kind of Management System for Clients Information, comprising:
Data acquisition module, data inquiry module, Back Administration Module, after sale tracking module, particular client mark module, Lead referral module and display module are electrically connected with the data processing module;
The data acquisition module, for acquiring client's essential information, client's essential information includes customer name, connection It is the information such as mode, address, purchase product, time buying and the special remarks of client, not only the later period was facilitated to classify, but also facilitate the later period Inquiry.
Data encryption module is equipped in the data acquisition module, for client's essential information to be encrypted;Institute Stating data acquisition module includes words input module and picture uploading module, and the words input module is for carrying out customer information Words input processing, such as the personal essential information and the text informations such as merchandise news of client, the picture uploading module For carrying out the picture upload process of customer information, such as contract scanned copy or the pictures such as client's photo and the receipt letter of client Breath, so as to be acquired a variety of different customer informations.
The data inquiry module is equipped with permission in the data inquiry module and limits for inputting customer inquiries information Module, for carrying out permission limitation processing according to position hierarchy to inquiry;Inquiry's position hierarchy is higher, can inquire Customer range permission is bigger, and specific client query context has back-stage management person to be arranged in advance, can also carry out inquiry's duty Position variation carries out permission and expands processing or permission diminution processing, flexible setting.
The Back Administration Module, for inquiry's position hierarchy is configured and modification processing, the back-stage management Authentication module is equipped in module, for carrying out verification processing to back-stage management person's identity;The authentication module uses Account name and password and pupil identify double verification mode, can also be only with account name and password or account name and password And face recognition (fingerprint recognition) double verification mode.
The data processing module is classified for client's essential information to the data collecting module collected, is deposited Storage, decryption are also used to inquire content according to inquiry carrying out lead referral processing;The data processing module includes data classification Module, data memory module, data decryption module and lead referral module, the data categorization module for believing client substantially Breath carries out classification processing, and the classification standard of the client segmentation module is normal client, Very Important Person and particular client to distinguish Different clients can also facilitate the later period to inquire or recommend using other client segmentation modes;The data memory module is used In carrying out storage processing to client's essential information, the data decryption module is used to that client's essential information to be decrypted, Corresponding customer information is decrypted according to inquiry's permission, for inquiry's browsing, the lead referral module is used for according to inquiry Person's demand carries out lead referral processing.
The tracking module after sale, for being tracked after sale to client, record processing, be also used to carry out client's opinion anti- Present statistical disposition;
Client's mark module is also used to mark particular client and cause specific for processing to be marked to client; Client's mark module includes normal client module, Very Important Person module and particular client module, the normal client module For marking normal client, the Very Important Person module is for marking Very Important Person, and the particular client module is for marking spy Different client can also can be marked using other mark mode progress, such as be bought according to profit margin label, according to client Amount size is that the units such as company, individual or government are marked according to client, mark mode multiplicity, as needed can be certainly Row setting.
The display module, for being shown to customer information.
In conclusion the present invention can not only carry out classification storage to customer information, inquiry is facilitated to inquire, according to inquiry Person's demand recommends target customer, additionally it is possible to carry out kept secure to customer information, be not easy customer information outflow, protection client is private Information is highly suitable for client information management.
Disclosed above is only a specific embodiment of the invention, and still, the embodiment of the present invention is not limited to this, is appointed What what those skilled in the art can think variation should all fall into protection scope of the present invention.

Claims (8)

1. a kind of Management System for Clients Information characterized by comprising
Data acquisition module, data inquiry module, Back Administration Module, after sale tracking module, particular client mark module, client Recommending module and display module are electrically connected with the data processing module;
The data acquisition module, for acquiring client's essential information, the data acquisition module is interior to be equipped with data encryption module, For client's essential information to be encrypted;
The data inquiry module, for inputting customer inquiries information, the interior permission that is equipped with of the data inquiry module limits module, For carrying out permission limitation processing according to position hierarchy to inquiry;
The Back Administration Module, for inquiry's position hierarchy is configured and modification processing, the Back Administration Module It is interior to be equipped with authentication module, for carrying out verification processing to back-stage management person's identity;
The data processing module is classified for client's essential information to the data collecting module collected, stores, is solved It is close, it is also used to inquire content according to inquiry carrying out lead referral processing;
The tracking module after sale, for being tracked after sale to client, record processing, be also used to carry out client's suggestion feedback system Meter processing;
Client's mark module is also used to mark particular client and cause specific for processing to be marked to client;
The display module, for being shown to customer information.
2. a kind of Management System for Clients Information as described in claim 1, which is characterized in that client's essential information includes visitor Family name, contact method, address, purchase product, time buying and the special remarks of client.
3. a kind of Management System for Clients Information as described in claim 1, which is characterized in that inquiry's position hierarchy is got over Height, the customer range permission that can be inquired are bigger.
4. a kind of Management System for Clients Information as described in claim 1, which is characterized in that the authentication module uses account Name in an account book and password and pupil identify double verification mode.
5. a kind of Management System for Clients Information as described in claim 1, which is characterized in that the data processing module includes number According to categorization module, data memory module, data decryption module and lead referral module, the data categorization module is used for client Essential information carries out classification processing, and the data memory module is for carrying out storage processing, the data to client's essential information For client's essential information to be decrypted, the lead referral module is used to be carried out according to inquiry's demand deciphering module Lead referral processing.
6. a kind of Management System for Clients Information as claimed in claim 5, which is characterized in that the classification of the client segmentation module Standard is normal client, Very Important Person and particular client.
7. a kind of Management System for Clients Information as described in claim 1, which is characterized in that the data acquisition module includes text Word recording module and picture uploading module, the words input module is used to carry out the words input processing of customer information, described Picture uploading module is used to carry out the picture upload process of customer information.
8. a kind of Management System for Clients Information as described in claim 1, which is characterized in that client's mark module includes general Logical Client Model, Very Important Person module and particular client module, the normal client module are described heavy for marking normal client Want Client Model for marking Very Important Person, the particular client module is for marking particular client.
CN201910340001.3A 2019-04-25 2019-04-25 A kind of Management System for Clients Information Pending CN110069476A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110633560A (en) * 2019-09-20 2019-12-31 重庆洲雄科技有限责任公司 Identity recognition method and device, computer equipment and storage medium
CN110688671A (en) * 2019-09-16 2020-01-14 武汉安诠加信息技术有限公司 Medical data management method, device, equipment and medium suitable for beauty parlor
CN113032396A (en) * 2021-03-23 2021-06-25 山东女子学院 Customer resource management method

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US20040133797A1 (en) * 2003-01-06 2004-07-08 International Business Machines Corporation Rights management enhanced storage
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US20040133797A1 (en) * 2003-01-06 2004-07-08 International Business Machines Corporation Rights management enhanced storage
CN201886341U (en) * 2010-09-29 2011-06-29 上海宝景信息技术发展有限公司 Remote monitoring system with authority management function
WO2018098664A1 (en) * 2016-11-30 2018-06-07 苏州大成有方数据科技有限公司 Customer information management system
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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110688671A (en) * 2019-09-16 2020-01-14 武汉安诠加信息技术有限公司 Medical data management method, device, equipment and medium suitable for beauty parlor
CN110688671B (en) * 2019-09-16 2021-12-14 武汉安诠加信息技术有限公司 Medical data management method, device, equipment and medium suitable for beauty parlor
CN110633560A (en) * 2019-09-20 2019-12-31 重庆洲雄科技有限责任公司 Identity recognition method and device, computer equipment and storage medium
CN113032396A (en) * 2021-03-23 2021-06-25 山东女子学院 Customer resource management method

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Application publication date: 20190730