CN110048928B

CN110048928B - Information submitting, obtaining and interacting method, device, equipment and system

Info

Publication number: CN110048928B
Application number: CN201810044874.5A
Authority: CN
Inventors: 王康
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2018-01-17
Filing date: 2018-01-17
Publication date: 2022-07-05
Anticipated expiration: 2038-01-17
Also published as: CN110048928A

Abstract

The embodiment of the application provides a method, a device, equipment and a system for submitting, obtaining and interacting information, and relates to the field of information processing. The information submission method comprises the following steps: storing interactive information and acquiring a corresponding information identifier, and calling a communication program to notify the information identifier to a first communication terminal so that the first communication terminal can acquire the interactive information according to the information identifier. The method and the device can obviously improve the effect and efficiency of information interaction.

Description

Information submitting, obtaining and interacting method, device, equipment and system

Technical Field

The present application relates to the field of information processing, and in particular, to a method, an apparatus, a device, and a system for submitting, acquiring, and interacting information.

Background

In the process of life and production, information interaction is an indispensable link, and especially, information interaction between an information management platform (such as a customer service hotline, an emergency call, an alarm reporting platform, a security platform or a monitoring platform and the like) which may be oriented to multiple users and each user is a necessary condition for ensuring normal life or production process.

In the prior art, information interaction is generally carried out through a telephone system. The user as the information provider can make a call through a communication terminal such as a mobile phone and the like, describe the interactive information through a language, a relevant person such as a telephone operator or a customer service and the like as an information receiver (such as an information management platform) answers the call of the user, performs voice communication with the user to obtain the interactive information described by the user, and then manually restores and records the interactive information.

However, in the prior art, since the content of the interaction required can only be described through voice communication, i.e. only through language, the form of the interaction information is single, and the information interaction process is usually limited by the personal abilities of the two parties participating in the voice communication, such as the used language difference, accent difference, knowledge level or language expression ability, etc., the effect and efficiency of information interaction through the telephone system are poor.

Disclosure of Invention

In view of the above, the present application is proposed to provide an information submission, acquisition, interaction method, apparatus, device and system that overcome the above problems or at least partially solve the above problems.

The application provides an information submission method, which comprises the following steps:

storing the interactive information and acquiring a corresponding information identifier;

and calling a communication program to notify the information identifier to a first communication terminal so that the first communication terminal can acquire the interactive information according to the information identifier.

Optionally, the storing the interaction information and acquiring the corresponding information identifier includes:

acquiring the interaction information and uploading the interaction information to a cloud server or an application program;

and acquiring the information identifier of the interaction information in the cloud server or the application program.

Optionally, the interaction information includes at least one of a second communication terminal identifier, a first communication terminal identifier, and a time stamp, and information content.

Optionally, the acquiring the interaction information includes:

receiving input information content and a first communication terminal identification;

and generating a time mark and a second communication terminal identification corresponding to the information content.

Optionally, the information content includes first location information of the second communication terminal;

the acquiring the interaction information further comprises:

and positioning the second communication terminal to obtain second position information, comparing the second position information with the first position information, and marking the first position information by adopting a comparison result.

Optionally, after the obtaining the interaction information, the storing the interaction information and obtaining the corresponding information identifier further include:

and encrypting the interactive information.

Optionally, before encrypting the interaction information, the storing the interaction information and acquiring the corresponding information identifier further includes:

acquiring an encryption key corresponding to a first communication terminal according to a first communication terminal identifier included in the interactive information;

the encrypting the interaction information comprises:

and encrypting the interactive information by adopting an encryption key corresponding to the first communication terminal.

Optionally, the step of calling the communication program to notify the information identifier to the first communication terminal includes:

calling the communication program, and establishing connection with the first communication terminal based on a first communication terminal identifier included in the interactive information;

and collecting the user voice sent out according to the information identifier and transmitting the user voice to the first communication terminal.

Optionally, the method further includes:

and displaying the information identifier on a communication interface.

Optionally, the first communication terminal identifier includes a telephone number of a public hotline.

The application also provides an information acquisition method, which comprises the following steps:

receiving an information identifier through a communication program, wherein the information identifier is generated after the second communication terminal stores the interactive information;

and acquiring the interactive information according to the information identifier.

Optionally, the obtaining of the interaction information according to the information identifier includes:

and acquiring the interaction information from a cloud server or an application program storing the interaction information according to the information identifier.

Optionally, before the obtaining of the interaction information according to the information identifier, the method further includes:

loading an interactive information processing program and displaying a program interface comprising an information identification input control;

the acquiring of the interactive information according to the information identifier includes:

and calling the interactive information processing program to acquire the interactive information according to the information identifier.

Optionally, the loading the interactive information processing program includes:

and loading the interactive information processing program in the external network connection equipment corresponding to the first communication terminal.

Optionally, the interaction information is encrypted, and the method further includes:

and decrypting the interactive information by adopting a decryption key.

Optionally, the interaction information carries a first communication end identifier;

before the decrypting the interactive information by using the decryption key, the method further comprises:

and acquiring a decryption key corresponding to the first communication terminal according to the first communication terminal identifier.

Optionally, the method further includes:

and registering a first communication terminal for acquiring the interactive information and acquiring a decryption key distributed aiming at the first communication terminal, wherein the encryption key distributed by the first communication terminal is issued to a second communication terminal.

Optionally, the method further includes:

and generating a valid period corresponding to the interactive information, and cleaning the interactive information according to the valid period.

Optionally, the clearing the interaction information according to the validity period includes:

and sending the valid period to a cloud server or an application program storing the interactive information so as to instruct the cloud server or the application program to clear the interactive information according to the valid period.

and sending a notice for clearing the interactive information to a cloud server or an application program storing the interactive information according to the valid period.

The application also provides an information interaction method, which comprises the following steps:

the second communication terminal stores the interactive information, acquires the corresponding information identifier and calls a communication program to notify the information identifier to the first communication terminal;

and the first communication terminal acquires the interactive information according to the information identifier.

The application also provides a data processing method, which is applied to the first equipment and comprises the following steps:

a first application on the first device obtains target data, wherein the target data comprises a data ID;

the first application sends the target data to a second device;

the first application starts a second application, wherein the second application is suitable for establishing data connection with a third device;

the first application sends the data ID to the third device through the second application.

Optionally, the second application is a voice application, and the second application is adapted to establish a voice connection with a third device.

Optionally, the sending, by the first application, the data ID to the third device through the second application includes:

and the first application encodes the data ID to obtain corresponding audio information, and the second application sends the audio information to the third equipment.

Optionally, the sending, by the first application through the second application, the data ID to the third device includes:

and the second application collects the user voice sent out according to the data ID and sends the user voice to the third equipment.

The present application further provides an information submitting apparatus, including:

the interactive information storage module is used for storing interactive information and acquiring a corresponding information identifier;

and the information identifier notification module is used for calling a communication program to notify the information identifier to a first communication terminal so that the first communication terminal can acquire the interactive information according to the information identifier.

The present application further provides an information acquisition apparatus, including:

the information identifier receiving module is used for receiving an information identifier through a communication program, and the information identifier is generated after the second communication terminal stores the interactive information;

and the interactive information acquisition module is used for acquiring interactive information according to the information identifier.

The application also provides information acquisition equipment, which comprises a first communication terminal and external network connection equipment;

the first communication terminal is used for receiving an information identifier through a communication program, and the information identifier is generated after the second communication terminal stores the interactive information;

and the external network connection equipment is used for acquiring the interactive information according to the information identifier.

The application also provides an information interaction system which comprises a first communication end, a second communication end and external network connecting equipment;

the second communication terminal is used for storing the interactive information, acquiring the corresponding information identifier and calling a communication program to notify the information identifier to the first communication terminal;

and the external network connection equipment is used for acquiring the interaction information according to the information identifier.

Optionally, the information interaction system further includes a cloud server, and the second communication terminal is specifically configured to acquire the interaction information, upload the interaction information to the cloud server or the application program, and acquire an information identifier of the interaction information on the cloud server or the application program.

Optionally, the extranet connection device is specifically configured to load an interactive information processing program and display a program interface including an information identifier input control; and calling the interactive information processing program to acquire the interactive information according to the information identifier.

The present application further provides a data processing apparatus applied to a first device, including:

a target data acquisition module, configured to acquire target data through a first application on the first device, where the target data includes a data ID;

the target data sending module is used for sending the target data to second equipment through the first application;

the second application starting module is used for starting a second application through the first application, wherein the second application is suitable for establishing data connection with a third device;

and the data ID sending module is used for sending the data ID to the third equipment through the first application and the second application.

The present application also provides a computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements one or more of the methods as described above when executing the computer program.

The present application also provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements a method according to one or more of the foregoing.

In the embodiment of the application, the interactive information can be stored, the corresponding information identifier can be acquired, and the communication program is called to notify the information identifier to the first communication terminal, so that the first communication terminal can acquire the interactive information by providing the information identifier to the first communication terminal. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. Secondly, the problem that the interaction information is eavesdropped because the interaction information is directly provided through a telephone system is avoided, the information interaction safety is improved, and the problem that the cost is increased because the existing telephone system is modified is avoided.

The foregoing description is only an overview of the technical solutions of the present application, and the present application can be implemented according to the content of the description in order to make the technical means of the present application more clearly understood, and the following detailed description of the present application is given in order to make the above and other objects, features, and advantages of the present application more clearly understandable.

Drawings

Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the application. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:

FIG. 1 shows a flow diagram of an information submission method, according to one embodiment of the application;

FIG. 2 illustrates a flow diagram of another method of information submission according to a second embodiment of the present application;

FIG. 3 is a flow chart of an information acquisition method according to a third embodiment of the present application;

FIG. 4 shows a flow diagram of another information acquisition method according to a fourth embodiment of the present application;

FIG. 5 is a flow chart of an information interaction method according to an embodiment of the present application;

FIG. 6 shows a flowchart of a data processing method according to a sixth embodiment of the present application;

FIG. 7 shows a timing diagram of an information interaction method according to an embodiment of the application;

FIG. 8 illustrates an interactive information submission interface diagram, in accordance with one embodiment of the present application;

FIG. 9 is a schematic diagram of an interactive information upload completion interface according to an embodiment of the present application;

fig. 10 illustrates a timing diagram of a method of registering in the cloud according to an embodiment of the present application;

FIG. 11 illustrates an interactive information display interface diagram according to an embodiment of the present application;

fig. 12 is a block diagram showing a structure of an information delivery apparatus according to a seventh embodiment of the present application;

fig. 13 is a block diagram showing a configuration of an information acquisition apparatus according to an eighth embodiment of the present application;

fig. 14 is a block diagram showing a configuration of an information acquisition apparatus according to a ninth embodiment of the present application;

FIG. 15 is a block diagram illustrating an information interaction system, according to an embodiment of the present application;

FIG. 16 is a block diagram showing an eleventh example of a data processing apparatus according to the present application;

FIG. 17 illustrates a block diagram of an exemplary system according to an embodiment of the present application.

Detailed Description

Exemplary embodiments of the present application will be described in more detail below with reference to the accompanying drawings. While the exemplary embodiments of the present application are illustrated in the accompanying drawings, it should be understood that the present application may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

In order to facilitate a person skilled in the art to understand the embodiments of the present application in a deep manner, definitions of terms used in the embodiments of the present application will be described first.

The interactive information is information provided by one party participating in the interaction to the other party, and can be sent from the communication terminal to the other communication terminal, and the interactive information may include at least one of characters, symbols, graphics, pictures, sounds, videos, Flash animations, network links, and executable files, and of course, in practical applications, the interactive information may also include information in other forms.

An information identifier, i.e., an Identification (ID) card, corresponding to the interactive information, so as to identify the interactive information, where the information identifier may be obtained according to the interactive information, such as a hash value and a name generated according to the interactive information; alternatively, the information identifier may be assigned for the interactive information, such as a randomly generated serial number for the interactive information. The information identity may typically comprise less data than the corresponding interaction information.

The communication terminal may include a mobile phone, a smart watch, a VR (Virtual Reality) device, a tablet computer, an e-book reader, an MP3(Moving Picture Experts Group Audio Layer III, motion Picture Experts compression standard Audio Layer 3,) player, an MP4(Moving Picture Experts Group Audio Layer IV, motion Picture Experts compression standard Audio Layer 4) player, a laptop, a vehicle-mounted computer, a desktop computer, a set-top box, an intelligent tv, a wearable device, and so on. The communication terminal can interact with a remote server to acquire a client, a plug-in, and information extraction, acquisition or interaction services.

The client may include at least one application. The client can run in the positioning device, so that the information extraction, acquisition or interaction method provided by the embodiment of the application is realized.

The plug-in may be included in an application program running on the positioning device, thereby implementing the information extraction, acquisition, or interaction method provided by the embodiments of the present application.

The embodiment of the application can be applied to the scene of information interaction, including the information interaction between users and the information management platform facing multiple users. In the existing information interaction, a user serving as an information provider can communicate with a user serving as an information receiver or related personnel of an information management platform through a telephone system, content to be interacted is described through a language, the information interaction mode is single, the interaction process is often limited by personal abilities of two parties participating in the interaction, the information provider may have difficulty in accurately expressing actually provided content through the language (for example, the user has physiological defects and does not understand the technical field to which the provided content belongs), and the information receiver may also have difficulty in accurately understanding the content expressed by the information provider (for example, the information provider uses a different language or dialect), so that the efficiency of the effect of the information interaction is poor. In order to solve the technical problem, an embodiment of the present application provides an information submitting method, including storing interactive information and obtaining a corresponding information identifier, and notifying the first communication terminal of the information identifier by calling an application program, that is, the information identifier is not communicated through voice to express the provided interactive information, but the information identifier corresponding to the interactive information is provided to an information receiving terminal, and the first communication terminal, which is used as an information receiving and releasing terminal, can obtain the provided interactive information according to the information identifier, thereby completing an information interaction process. Compared with the prior art, on one hand, the information identification is simple and easy to describe relative to the content expressed by the interactive information, such as a name or a serial number, so that an information provider can provide the interactive information quickly and accurately through the information identification information receiver; on the other hand, since the interactive information is not necessarily limited to the language description, the interactive information may include a richer form, such as a video, a picture, or a sound, and thus a richer variety of interactive information can be provided. Therefore, because the user does not need to rely on the language description through the telephone system to provide the interactive information, the problems that the interactive information form is single in the voice communication and is limited by the personal abilities of the two parties participating in the information interaction are avoided, and the information interaction effect and efficiency are improved.

The embodiment of the application can be realized as a client or a plug-in, and the communication terminal can acquire and install the client or the plug-in from a remote server, so that the information extraction, acquisition or interaction method provided by the embodiment of the application can be implemented through the client or the plug-in. Of course, the embodiments of the present application may also be deployed on a remote server in the form of address location software, and the location device may obtain information extraction, acquisition, or interaction services by accessing the remote server.

Example one

Referring to fig. 1, a flowchart of an information submission method according to an embodiment of the present application is shown, and the specific steps include:

step 101, storing the interaction information and obtaining the corresponding information identifier.

In order to avoid the problem that a user needs to provide interactive information by language description through a telephone system, the user who is subsequently used as an information provider is facilitated, various interactive information is rapidly and accurately provided for an information receiver on the basis of information identification, the information interaction effect and efficiency are improved, and a communication terminal (marked as a second communication terminal) of the information provider can store the interactive information and acquire a corresponding information identification.

The second communication terminal can acquire the interactive information from the local storage, or can acquire the information in the environment as the interactive information by calling the information acquisition component.

The information acquisition assembly has a function of acquiring information in an environment, including at least one of sound, images, weather, a magnetic field, an electric field, light and the like in the environment, and certainly, in practical application, the information acquisition assembly can also acquire other information in the environment.

For example, the information acquisition component may include at least one of a camera, a microphone, a temperature sensor, an acceleration sensor, and the like.

The second communication terminal can store the interactive information to the data system, and the data system can determine the information identifier aiming at the interactive information and feed back the information identifier to the second communication terminal when receiving the submitted interactive information.

The data system may be implemented as a cloud server or server cluster and is accessible by information providers as well as information receivers. The data system can receive the submitted interactive information and manage the interactive information. The management of the data system on the interactive information may include storage or deletion, and of course, in practical applications, the data system may also perform other management operations on the interactive information.

The data system may generate a corresponding information identifier according to the content included in the interactive information, such as generating a hash value of the interactive information; alternatively, the data system may generate a number for the interaction information, such as by at least one of time and order of receipt.

For example, the data system receives the submitted interactive information at 13 o' clock 6/4/2046, which is the 10001 th interactive information received by the data system on the current day, so that the data system can generate the number No.204646131410001 for the interactive information according to the time and sequence of receiving the interactive information.

Of course, in practical applications, the data system may also generate the interaction information according to other information, such as generating a corresponding information identifier according to at least one of the interaction information, the information provider, and the information receiver.

In this embodiment of the application, optionally, the second communication terminal may generate an information identifier corresponding to the interaction information, and store the interaction information and the information identifier.

The way of generating the information identifier by the second communication terminal is the same as the way of generating the information identifier by the data system, and is not described here any more.

In this embodiment of the application, optionally, the interactive information may include a plurality of independent files, such as a plurality of pictures, a plurality of videos, and the like, so that in order to generate an information identifier and thus facilitate information interaction, the interactive information may be packaged and then stored. Of course, in actual application, the information identifier may be generated for each file.

In the embodiment of the present application, optionally, in order to facilitate storage and management of the interaction information, the interaction information may be compressed and then stored.

And step 102, calling a communication program to notify the information identifier to a first communication terminal so that the first communication terminal can acquire the interactive information according to the information identifier.

Since the information identifier corresponds to the interactive information, in order to facilitate a communication terminal (denoted as a first communication terminal) as an information receiving party to acquire the interactive information provided by the information providing party, a second communication terminal as the information providing party may notify the first communication terminal of the information identifier. That is, the information provider only needs to provide the information identifier for the information receiver, and the information receiver can obtain corresponding interactive information according to the information identifier, and the information provider does not need to describe the required content through the language, so that the provided interactive information is not limited by the language description, on one hand, more various interactive information in forms can be provided conveniently, on the other hand, the problem that the voice communication process is easily limited by the personal abilities of the two parties participating in the interaction, so that the interactive effect and efficiency are low is solved, and therefore the interactive effect and efficiency of the information can be obviously improved. In addition, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through the telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

The communication program may include an instant communication program or a non-instant communication program, and the communication program is capable of establishing a communication connection between the two communication terminals, so that the two communication terminals communicate based on the communication connection.

The information identifier may be notified to the first communication terminal through an audio/video telephone, and in practical applications, the information identifier may also be notified to the first communication terminal through a voice message, a short message, an email, a letter, or an oral communication.

As can be seen from the foregoing, the information provider may submit the interaction information to the data system, and therefore, the information receiver may obtain the corresponding interaction information from the data system based on the information identifier. Specifically, the first communication terminal may send an interactive information obtaining request to the data system, where the interactive information obtaining request carries an information identifier, so as to request the data system to feed back interactive information corresponding to the information identifier, and the data system receives the interactive information obtaining request, obtains the interactive information corresponding to the information identifier, and feeds back the obtained interactive information to the first communication terminal.

In the embodiment of the application, the interactive information can be stored, the corresponding information identifier can be acquired, and the communication program is called to notify the information identifier to the first communication terminal, so that the first communication terminal can acquire the interactive information by providing the information identifier to the first communication terminal. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. And secondly, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through a telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

Example two

Referring to fig. 2, a flowchart of an information submission method according to an embodiment of the present application is shown, and the specific steps include:

step 201, acquiring interactive information.

In order to facilitate the provision of the interactive information to the information receiver, the interactive information to be provided may be acquired.

For the manner of obtaining the interaction information, reference may be made to the related description in the foregoing, and details are not repeated here.

In the embodiment of the present application, optionally, in order to facilitate management of the interaction information, or to accurately provide the interaction information from the information provider to the corresponding information receiver, and improve the reliability of the interaction, the interaction information includes at least one of the second communication end identifier, the first communication end identifier, and the time stamp, and the information content.

The communication terminal identifier is an identification description of the communication terminal, and may include at least one of a name, an ID, a serial number, an IP (Internet Protocol) address, a Media Access Control (MAC) address, an International Mobile Equipment Identity (IMEI), a telephone number, and the like of the communication terminal.

The first communication terminal mark is the mark of the first communication terminal, and the second communication terminal mark is the mark of the second communication terminal.

In this embodiment of the present application, optionally, since the multi-user-oriented information management platform may need to acquire a large amount of interaction information provided by users, so that it is urgently needed to improve interaction effect and efficiency, the first communication terminal identifies a telephone number that includes a public hotline.

Wherein the public hotline may include a contact phone or a business customer service phone of a government department, such as at least one of a city leader hotline, a radio hurdle hotline, an emergency phone, and the like.

The emergency telephone may include at least one of 110, 120, and 119.

The timestamp may be embodied as a timestamp to illustrate the timeliness of obtaining the interaction information.

The information content is the content that the information provider needs to convey to the information receiver. May include at least one of text, symbols, graphics, pictures, sound, video, Flash animation, web links, and executable files.

In this embodiment of the application, optionally, in order to improve the authenticity and reliability of the provided interactive information or facilitate subsequent acquisition of feedback from the information receiving party, the information content includes the first location information of the second communication terminal.

The location information may include longitude and latitude and/or a place name to indicate the location of the communication terminal.

In this embodiment, optionally, in order to ensure that the interactive information can be obtained, that is, to improve the reliability of obtaining the interactive information, the input information content and the first communication terminal identifier may be received, and the time stamp and the second communication terminal identifier corresponding to the information content may be generated.

An interactive information input interface may be provided that includes an input entry for information content and at least one input entry for other information, such that interactive information submitted by a user is received through the entries.

For example, an interactive information input interface includes an information content input entry, a telephone number input entry for an information recipient, a timestamp input entry, a first location information input entry, and a supplemental description input entry.

In addition, in practical application, the time stamp and the second communication terminal identifier may also be obtained by receiving user input.

In this embodiment, optionally, in order to improve the accuracy of obtaining the second communication terminal, or reduce the possibility that the user submits unreal location information, and improve the authenticity and reliability of the interaction information, the second communication terminal may be positioned to obtain the second location information, the second location information and the first location information are compared, and the first location information is marked by using the comparison result.

Wherein, the alignment result may include agreement or disagreement. The first position information is marked according to the comparison result, that is, whether the position information input by the user is real or not is explained based on the position information obtained by automatic positioning.

In addition, in practical application, because a user provides unreal position information, the interactive information provided by the user may also be unreal, so that in order to reduce interference of the unreal interactive information on a receiving party, especially an information management platform facing multiple users, if a comparison result is inconsistent, the first position information can be replaced by the second position information; or, if the comparison result is not consistent, the subsequent information submitting step can be stopped, namely the operation of submitting the interactive information at this time is refused.

Step 202, obtaining an encryption key corresponding to the first communication terminal according to the first communication terminal identifier included in the interactive information.

In order to facilitate the subsequent encryption of the interactive information, the possibility of the leakage of the interactive information (including the leakage in the transmission process of the interactive information and the leakage in a data system) is reduced, the problem that an information receiver does not trust the data system is avoided, the safety of information interaction is improved, and the encryption key corresponding to the first communication terminal can be obtained.

The second communication terminal can obtain the encryption key corresponding to the first communication terminal from the cloud server or the application program according to the first communication terminal identifier.

In a scenario where a user provides interaction information to the information management platform, the cloud server may belong to an information receiving party (i.e., the information management platform), and certainly, in an actual application, the cloud server may also belong to an information providing party or a third party, for example, the cloud server may include a server of a certain social network site or a server of a certain video network site.

The application may correspond to the cloud server, for example, as a client of the cloud server, or the application may be an application deployed in the cloud server.

The first communication terminal can determine an encryption key in advance, and submits the encryption key and the first communication terminal identification to the cloud server or the application program, and the cloud server or the application program stores the encryption key and the first communication terminal identification, so that the encryption key can be provided for the second communication terminal.

The encryption key corresponding to the first communication terminal may be an encryption public key corresponding to the first communication terminal.

In addition, in practical applications, the mutual information may not be encrypted, so step 202 is an optional step.

Step 203, encrypting the interactive information.

In order to reduce the possibility of mutual information leakage and improve the safety of information interaction, the mutual information can be encrypted.

In this embodiment of the application, optionally, the interactive information is encrypted by using an encryption key corresponding to the first communication terminal.

Of course, in practical applications, the interaction information may also be encrypted by using other encryption keys, for example, the encryption key of the cloud server or the application program encrypts the interaction information.

In addition, in practical applications, the mutual information may not be encrypted, so step 203 is an optional step.

And 204, uploading the interaction information to a cloud server or an application program, and acquiring an information identifier of the interaction information in the cloud server or the application program.

In order to facilitate the subsequent information receiver to acquire the provided interactive information through the information identifier of the information provider, namely, the interactive information is prevented from being provided by language description through a telephone system, so that the information interaction effect and efficiency are improved, and the interactive information can be uploaded to a cloud server to acquire an application program or receive the fed-back information identifier.

The manner in which the cloud server or the application program determines the information identifier corresponding to the interaction information may refer to the related description in the foregoing, and details are not repeated here.

In this embodiment, optionally, in order to reduce the possibility that objects other than the information submitting party and the receiving party acquire the interaction information and ensure the security of the interaction information, the information providing party may register in the cloud server or the application program in advance to obtain the authority to access the cloud server or the application program, so that the interaction information can be submitted to the cloud server or the application program according to the authority.

In this embodiment of the application, optionally, in order to reduce the problem that the data system may cause a large load when receiving a large amount of identical interaction information, the data system may perform flood prevention monitoring on the interaction information when receiving the submitted interaction information, store the interaction information and feed back the corresponding information identifier if the interaction information is monitored, and otherwise store or feed back the corresponding information identifier.

The data system can compare the received interactive information with the interactive information stored in the data system, and if the number of the interactive messages similar to the received interactive messages is smaller than a preset interactive message number threshold value, the detection is determined to be passed, otherwise, the detection is determined not to be passed.

The preset threshold number of interactive messages may be predetermined by the data system, such as by receiving a submitted value.

Step 205, calling a communication program to notify the first communication terminal of the information identifier, so that the first communication terminal can obtain the interactive information according to the information identifier.

The manner of calling the communication program to notify the first communication terminal of the information identifier may refer to the related description in the foregoing, and is not described in detail herein.

In the embodiment of the application, optionally, in order to provide the information identifier to the information receiver in time, and further ensure that the information receiver can reliably acquire the interactive information in time, and improve timeliness and reliability of information interaction, the communication program may be invoked, and based on the connection between the first communication terminal identifier and the first communication terminal included in the interactive information, the user voice sent according to the information identifier is collected and transmitted to the first communication terminal.

The collected user voice can be sent to the first communication terminal through audio/video communication.

In the embodiment of the application, optionally, in order to facilitate a user to send out a voice according to the information identifier, the reliability of collecting the user voice of the information identifier, which is described by the user, is improved, and the information identifier can be displayed on a communication interface.

The communication interface may include the communication interface for audio/video call described above.

In addition, in practical application, the first communication terminal can be informed of the data system identifier of the data system storing the interactive information.

The data system identifier is used to identify the data system, and may include a domain name or an IP address of the data system.

In the embodiment of the application, firstly, the interactive information can be stored, the corresponding information identifier is obtained, and the communication program is called to inform the first communication terminal of the information identifier, so that the first communication terminal obtains the interactive information by providing the information identifier for the first communication terminal. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. And secondly, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through a telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

In addition, the interactive information can be uploaded to a cloud server or an application program, an information identifier fed back by the cloud server or the application program is obtained, the cloud server or the application program can be accessed by an information provider and an information receiver, the information provider can provide the interactive information to the information receiver through the information identifier, the purpose of providing the interactive information by avoiding depending on language description through a telephone system is achieved, and the effect and the efficiency of information interaction are improved.

In addition, the interactive information can comprise a time mark and/or position information of the information provider, so that the possibility that the user may provide unreal interactive information is reduced, and the authenticity and the reliability of the interactive information are improved.

In addition, the interactive information can be encrypted through the encryption key, the possibility that the interactive information is leaked in the transmission process or the data system is reduced, the safety of information interaction is improved, and the problem that an information receiver possibly does not trust the data system is also avoided.

EXAMPLE III

Referring to fig. 3, a flowchart of an information obtaining method according to an embodiment of the present application is shown, and the specific steps include:

step 301, receiving an information identifier through a communication program, wherein the information identifier is generated after the second communication terminal stores the interactive information.

In order to avoid the problem that a user needs to provide interactive information by language description through a telephone system, a subsequent information receiver can conveniently and accurately obtain various interactive information from an information provider based on an information identifier, the information interaction effect and efficiency are improved, and the first communication terminal can receive the information identifier from the second communication terminal.

The first communication terminal can establish a communication connection with the second communication terminal based on the communication program, so as to receive the information identifier from the second communication terminal through the communication connection.

The information identifier may be received through an audio/video telephone, and in practical applications, the information identifier may also be notified to the first communication terminal through a voice message, a short message, an email, a letter, or oral communication.

The way for the second communication terminal to store the interaction information and obtain the corresponding information identifier may refer to the related description in the foregoing, and is not described in detail here.

Step 302, obtaining the interactive information according to the information identifier.

Because the corresponding interactive information can be obtained according to the information identification, the information provider is not required to describe the required content through the language, and the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms can be conveniently provided, on the other hand, the problem that the interactive effect and the efficiency are lower due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is also solved, and therefore the effect and the efficiency of information interaction can be remarkably improved. In addition, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through the telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

The manner in which the first communication terminal obtains the interactive information according to the information identifier may refer to the related description in the foregoing, and details are not repeated here.

In the embodiment of the application, the information identifier can be received through the communication program, so that the interactive information is obtained according to the information identifier, and the interactive information is obtained by receiving the information identifier. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. Secondly, the problem that the interaction information is eavesdropped because the interaction information is directly provided through a telephone system is avoided, the information interaction safety is improved, and the problem that the cost is increased because the existing telephone system is modified is avoided.

Example four

Referring to fig. 4, a flowchart of an information obtaining method according to an embodiment of the present application is shown, and the specific steps include:

step 401, receiving an information identifier through a communication program, where the information identifier is generated after the second communication terminal stores the interactive information.

The information identification can be acquired by establishing communication connection with the second communication terminal and receiving information sent by the second communication terminal, such as user voice collected by the second communication terminal.

The manner in which the second communication terminal stores the interaction information and obtains the corresponding information identifier may refer to the related description in the foregoing, and is not described in detail here.

Step 402, loading an interactive information processing program and displaying a program interface comprising an information identification input control.

In order to improve the reliability of the acquired interactive information and facilitate subsequent processing of the acquired interactive information, an interactive information processing program can be loaded and a related program interface can be displayed.

The interactive information processing program is a program capable of processing the interactive information, and comprises the steps of acquiring the interactive information by the information identifier, and performing management operations such as storage, deletion, editing and the like on the acquired interaction.

The information identifier input control can provide an entry such as an input box to receive the submitted information identifier.

If the user voice acquired by the second communication terminal is acquired, the user voice can be manually recognized, and the information identifier acquired by recognition is input in the information identifier input control; or if the user voice acquired by the second communication terminal is acquired, the user voice can be subjected to voice recognition through a voice recognition technology, and the information identifier is automatically input in the information identifier input control; or, a DTMF (Dual Tone Multi Frequency) voice system or an afsk (audio Frequency shift keying) voice system may be added to the original telephone system, and when the communication connection with the second communication terminal is successfully established, the user is prompted to input the information identifier after the prompt Tone, so as to obtain the information identifier.

DTMF is a method for representing digits by tones in a voice channel, and AFSK is a regulation mode in information transmission.

In this embodiment, optionally, because the first communication end may be in a closed or limited network, for example, the first communication end may be a device in which the information management platform can only answer an incoming call, and the interaction information provided by the information provider may not be stored in the network, in order to ensure reliability of obtaining the interaction information, or in order to ensure security of the first communication end or the network in which the first communication end is located, the interaction information processing program may be loaded in the external network connection device corresponding to the first communication end.

The extranet connection device can obtain the information identifier through the interactive information processing program, and obtain the corresponding interactive message from the network (including the network except the network where the first communication terminal is located) according to the information identifier.

The first communication terminal may send the received information from the second communication terminal to the extranet connection device via a specific connection, which may be dedicated to only transmitting specific information, such as an information identifier and/or a data system identifier. Or, if the first communication terminal receives the user voice collected by the second communication terminal, the microphone of the external network connection device may be close to the speaker of the first communication terminal, so as to obtain the user voice collected by the second communication terminal, that is, the external network connection device receives the user voice of the second communication terminal through the first communication terminal.

In addition, in practical applications, the first communication terminal may also obtain the interaction information without relying on an additional program or device, so step 402 is an optional step.

And step 403, acquiring the interactive information according to the information identifier.

The manner of obtaining the interactive information according to the information identifier may refer to the related description in the foregoing, and details are not repeated here.

In the embodiment of the application, optionally, in order to ensure that the interaction information can be obtained according to the information identifier, so that the effect and efficiency of information interaction are remarkably improved, the interaction information may be obtained from a cloud server or an application program storing the interaction information according to the information identifier.

The information identifier can be provided for a cloud server or an application program, and the cloud server or the application program can search and feed back corresponding interaction information according to the information identifier.

The first communication terminal or the corresponding extranet connection device may be registered in advance in the cloud server or the application program, so as to obtain a right to access the cloud server or the application program.

Optionally, in this embodiment of the application, in order to improve reliability of obtaining the interaction information, the interaction information processing program may be called to obtain the interaction information according to the information identifier.

The information identifier can be provided for the cloud server or the application program through the interactive information processing program, so that the interactive information fed back by the cloud server or the application program is received.

In this embodiment of the application, optionally, in order to reduce the possibility that the interactive information is acquired by users other than the information provider and the information receiver and improve the security of information interaction, the interactive information is subjected to encryption processing, and correspondingly, the interactive information may be decrypted by using a decryption key.

The decryption key may correspond to the encryption key, for example, if the encryption key is an encryption public key of the first communication terminal, the decryption key may be a decryption private key of the first communication terminal.

The first communication terminal may determine a corresponding decryption key when determining the encryption key, and store the decryption key.

In this embodiment, optionally, since the number of the first communication terminals may be large, if the interactive information carries the first communication terminal identifier, in order to improve reliability of obtaining the decryption key; before the interactive information is decrypted by using the decryption key, the decryption key corresponding to the first communication terminal may be obtained according to the first communication terminal identifier.

The first communication terminal can be searched according to the first communication terminal identification, so that a corresponding decryption key is obtained from the first communication terminal; or, the first communication terminal identifier is provided for the data system, so that the data system obtains the corresponding decryption key.

In this embodiment, optionally, in order to ensure that the interactive information can be encrypted or decrypted and improve the security of information interaction, a first communication end that obtains the interactive information may be registered and a decryption key that is allocated to the first communication end may be obtained, where the encryption key that is allocated to the first communication end is issued to a second communication end.

A key pair comprising an encryption public key and a decryption private key may be generated upon registration of the component first communication partner. The encrypted public key is used as an encryption key and can be sent to a second communication terminal through a data system or stored in the data system; the decryption private key is stored locally at the first communication terminal.

Step 404, generating a validity period corresponding to the interactive information, and cleaning the interactive information according to the validity period.

Because the information receiving party obtains the interactive information provided by the information providing party, the content contained in the interactive information is also obtained, and the purpose of information interaction is achieved, the interactive information can be cleaned in order to reduce the load of storing the interactive information in a local and/or data system.

The validity period is the time length for storing the interactive information. The validity period corresponding to the interactive information may be determined by generating a preset duration or receiving a duration submitted for the interactive information.

The method comprises the following steps of receiving interaction information of a local and/or data system, wherein the interaction information is cleared.

The interactive information of the local and/or data system can be deleted when the validity period corresponding to the interactive information is reached.

In this embodiment, optionally, in order to improve accuracy of managing the interaction information, corresponding valid time periods may be respectively generated in the local system and the data system for the interaction information, so as to respectively control durations of the local system and the data system for retaining the interaction information.

In this embodiment, optionally, in order to accurately clean up the interaction information stored in the data system, such as the data system stored in the cloud server or the application program, the validity period may be sent to the cloud server or the application program storing the interaction information, so as to instruct the cloud server or the application program to clean up the interaction information according to the validity period; or sending a notification for clearing the interaction information to a cloud server or an application program storing the interaction information according to the valid period.

The cloud server or the application program can clear the interactive information when receiving the validity period corresponding to the interactive information and determining that the current time reaches the validity period; or, the cloud server or the application program may clean the interaction information when receiving a notification to clean the interaction information.

In addition, in practical application, the data system may also generate a preset duration for each interactive message as the valid time limit, for example, one month, without acquiring the valid time limit of the interactive message from the first communication terminal.

In the embodiment of the application, firstly, the information identifier can be received through the communication program, so that the interactive information is obtained according to the information identifier, and the interactive information is obtained by receiving the information identifier. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. And secondly, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through a telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

In addition, the interactive information processing program can be loaded through the external network connection equipment, so that the interactive information is obtained, the interactive information can be obtained in the scene that the first communication end is difficult to obtain in a closed or limited network, and the like, and the reliability of obtaining the interactive information is improved. Meanwhile, the problem of cost increase possibly caused by modification of the first communication terminal is avoided.

In addition, the interactive information is encrypted, so that the possibility that the interactive information is leaked in the transmission process or the data system is reduced, the safety of information interaction is improved, and the problem that an information receiver possibly does not trust the data system is also avoided.

In addition, the validity period corresponding to the interactive information can be generated, and the interactive information in the local and/or data system can be cleaned through the validity period, so that the load of the first communication terminal on storing the interactive information in the local and/or data system is reduced.

EXAMPLE five

Referring to fig. 5, a flowchart of an information interaction method according to an embodiment of the present application is shown, and the specific steps include:

step 501, the second communication terminal stores the interaction information, obtains the corresponding information identifier, and calls the communication program to notify the information identifier to the first communication terminal.

The manner in which the second communication terminal stores the interaction information, obtains the corresponding information identifier, and invokes the communication program to notify the information identifier to the first communication terminal can be referred to in the foregoing description, and is not described in detail herein.

And 502, the first communication terminal acquires the interactive information according to the information identifier.

In the embodiment of the application, the second communication terminal can store the interactive information, acquire the corresponding information identifier, and call the communication program to notify the information identifier to the first communication terminal, so that the first communication terminal can acquire the interactive information by providing the information identifier to the first communication terminal. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. And secondly, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through a telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

EXAMPLE six

Referring to fig. 6, a flowchart of a data processing method according to an embodiment of the present application is shown, where the method is applied to a first device, and includes the specific steps of:

step 601, a first application on the first device acquires target data, wherein the target data includes a data ID.

In order to avoid the problem that the user needs to perform language description data through the telephone system to provide the data to other equipment, the first equipment serving as a data provider (equivalent to the information provider in the above) can provide various data to other equipment serving as a data receiver (equivalent to the information receiver in the above) quickly and accurately based on the data ID, the effect and efficiency of providing the data are improved, and the equipment serving as the data provider (marked as the first equipment) can acquire target data.

The first device may comprise the second communication terminal of the foregoing.

The target data is data to be provided by the first device to the other device, and the target data may include the interaction information in the foregoing.

The data ID is an identifier of data, and the data ID may include the information identifier in the foregoing.

The first application is an application capable of processing the target data, and comprises a process of acquiring the target data and subsequently providing the target data to other devices.

The first device can acquire data by calling the information acquisition component through the first application and determine the acquired data as target data; alternatively, data may be acquired from another device as the target data by the first application; alternatively, the data may be acquired locally as the target data.

If the first device acquires target data through the first application, a data ID of the target data may be determined when the target data is acquired, and a manner of determining a corresponding data ID according to the target data may be the same as the manner of determining a corresponding information identifier according to the interaction information, which is not described herein any more; if the first device obtains the target data by first obtaining from the other device, the data ID of the target data may be generated by the other device or generated by the first device.

Step 602, the first application sends the target data to a second device.

In order to ensure that the first device can provide the data ID to provide the corresponding target data to the data receiver, the first application may store the target data in the first device and a device (denoted as a second device) that is accessible to the data receiver.

The second device can store data and can be accessed by a data provider and a data receiver, and the second device may be deployed with the data system, for example, the second device may include the cloud server.

Wherein the data system may correspond to the first application.

In addition, in practical applications, the data ID of the target data may also be generated by the second device when receiving the submitted target data, and fed back to the first device.

Step 603, the first application starts a second application, wherein the second application is adapted to establish a data connection with a third device.

In order to ensure that the data ID can be provided to the device of the data receiver (denoted as the third device) so that the third device can obtain the provided target data according to the data ID, the second application may be started to establish a data connection with the third device.

The third device may comprise the first communication terminal of the foregoing.

The second application may comprise the communication program of the foregoing, and is capable of establishing a data connection between the first device and the third device.

The first device may establish a data connection with the third device through the second application based on the device identification of the third device.

Wherein the device identification is used to identify a device.

The device identifier submitted by the user or the preset device identifier may be received as the device identifier of the third device.

In this embodiment of the application, optionally, in order to provide the data ID to the data receiving party in time, and further ensure that the data receiving party can reliably obtain the target data in time, and improve timeliness and reliability of information interaction, the second application is a voice application, and the second application is suitable for establishing a voice connection with the third device.

For example, the second application may include a telephone, and accordingly, the first device may start the telephone through the first application and dial according to a telephone number corresponding to the third device, so as to establish a voice connection with the third device.

In addition, in practical applications, the first device may prompt the user to start the second application program when determining that the target data is stored in the second device through the first application and the data ID is obtained.

Step 604, the first application sends the data ID to the third device through the second application.

Since the data ID corresponds to the object data, in order for the third device as the data receiver to be able to acquire the object data provided by the first device as the information provider, the first device may notify the third device of the data ID. That is, the information provider only needs to provide the data ID to the information receiver, and the information receiver can obtain the corresponding target data according to the data ID, and because the information provider does not need to describe the content required to be provided by the language, the provided target data is not limited by the language description, on one hand, interactive information in more various forms is provided conveniently, on the other hand, the problem that the voice communication process is easily limited by the personal abilities of the two parties participating in the interaction, so that the interactive effect and efficiency are low is solved, and therefore, the effect and efficiency of providing data can be remarkably improved. In addition, the problem of eavesdropping possibly caused by directly providing target data through a telephone system is avoided, the safety of data providing is improved, and the problem of cost increase possibly caused by modifying the existing telephone system is avoided.

Since the second application has already been started, the data ID corresponding to the target data to be provided can be transmitted to the third device through the data connection established by the second application with the third device.

The manner in which the first device sends the data ID to the third device may be the same as the manner in which the second communication terminal sends the information identifier to the first communication terminal, which may specifically refer to the related description in the foregoing, and details are not repeated here.

In this embodiment of the application, optionally, in order to reduce dependence on a user and avoid a problem that it is difficult to accurately describe a data ID due to factors such as language ability of the user, and further improve reliability and efficiency of providing data, the first application encodes the data ID to obtain corresponding audio information, and the second application sends the audio information to the third device.

The audio information is data in an audio format corresponding to the data in a character format.

In practical applications, the second application may encode the data ID to obtain the audio information corresponding to the data ID.

In this embodiment of the application, optionally, in order to ensure that the data ID can be provided to the third device, and further ensure that the third device can acquire the provided target data, and improve reliability of the provided data, the second application collects a user voice sent according to the data ID, and sends the voice to the third device.

The data ID can be displayed to the user, and the voice of the user sent by the user aiming at the data ID is acquired by calling a microphone.

When the third device receives the data ID provided by the first device, the corresponding target data may be obtained from the second device according to the data ID.

The manner in which the third device obtains the corresponding target data from the second device according to the data ID is the same as the manner in which the first communication terminal obtains the corresponding interactive information from the data system according to the information identifier, which may specifically refer to the related description in the foregoing, and details are not repeated here.

In this embodiment of the application, optionally, the third device may access the second device through the third application, so as to obtain the target data.

The third application may correspond to the first application, that is, the data provider and the data receiver may access the second device through the corresponding applications, respectively, and store the target data to the second device or obtain the target data from the second device.

The third application may include the interactive information processing program described above.

Of course, in practical applications, the third application may be the same application as the first application, that is, the data provider and the data receiver may access the second device through the same application, store the target data to the second device, or obtain the target data from the second device, that is, both the first device and the third device may serve as the data provider or the data receiver.

In the embodiment of the application, the first device can acquire the target data through the first application, store the target data in the second device, start the second application through the first application, and send the data ID corresponding to the target data to the third device through the second application, so that the third device can acquire the target data by providing the data ID to the third device. Because the information provider is not required to describe the required provided content through the language, the provided target data is not limited to the language description, on one hand, interactive information with more various forms is convenient to provide, on the other hand, the problem that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction, so that the interaction effect and efficiency are low is solved, and therefore the effect and efficiency of providing data can be obviously improved. In addition, the problem of eavesdropping possibly caused by directly providing target data through a telephone system is avoided, the safety of data providing is improved, and the problem of cost increase possibly caused by modifying the existing telephone system is avoided.

It will be appreciated by those skilled in the art that the method steps in the embodiments described above are not necessarily required to be each other, and in particular cases, one or more of them may be omitted for the technical purpose of enabling information to be submitted, obtained or interacted with in advance. The invention is not limited to the number and order of steps in the embodiments, and the scope of the invention is defined by the claims.

In order to facilitate better understanding of the present application for those skilled in the art, the following describes an information interaction method according to an embodiment of the present application by using a specific example, which specifically includes the following steps:

fig. 7 shows a timing chart of an information interaction method, which specifically includes:

step S1, the user obtains the photo/video/descriptive words as the information content of the interactive information;

step S2, the user opens an interactive information interface at the client as shown in fig. 8, and fills in an alarm request including a local ID, information content, and a number of a caller (i.e., an alarm platform as an information receiver);

for example, in the interactive information submission interface shown in fig. 8, a picture selection area is included as the information content, and prompt information such as "confirm without error", upload to XX report drawing bed "and the like is included for input boxes of a party number, a reporting party, a timestamp, a geographic location and supplementary text (selectable items). The user inputs the number of the connecting party at the connecting party as the Beijing city Ministry hotline 12345, and inputs 'buildings with violating badges' and black cars in supplementary characters. Has been reflected 3 times. There is no solution. Need to recover, thank you ".

Step S3, the client (of the user) acquires the encrypted public key of the party from the cloud (according to the party number);

step S4, issuing a party encryption public key by the cloud;

step S5, the client (of the user) automatically collects additional information, such as the geographical location and time of the location;

as shown in FIG. 8, the client (of the user) automatically detects that the telephone number of the counter is 13800138000, the timestamp is 2017/11/1916: 30:34, and the geographic position is 40 ° 03 '51.5 "N116 ° 32' 536.2" (near XX of Beijing).

Of course, in practical applications, this step may be performed before the client obtains the encryption public key.

Step S6, the client (of the user) encrypts the interaction information (including the reported information content and additional information) using the receiver key (i.e. the encryption public key);

wherein, the step is an optional step.

Step S7, the client (of the user) uploads the interactive information (including the local ID, the reported information content, the number of the wire connecting party and the additional information) to the cloud;

step S8, the cloud end carries out flood control scope detection on the interaction information, if the interaction information passes the flood control scope detection, the following steps are continuously executed, and if the interaction information does not pass the flood control scope detection, the operation is ended;

step S9, storing the interactive information;

step S10, generating multimedia ID (information identification corresponding to the interactive information) and feeding back to the client (of the user);

for example: the multimedia ID may be 58308930.

For example, when receiving the fed-back multimedia ID, the client (of the user) may display an interactive information upload completion interface as shown in fig. 9, where the upload completion interface includes prompt information such as "data upload completion", "your multimedia data ID is 77282840", validity period to 2017/12/30, upload history, and information description such as the number of the party, the party to be reported, a timestamp, a geographic location, and supplementary text that are uploaded this time.

Step S11, the user initiates a telephone call (to the operator);

step S12, the operator answers manually;

step S13, the user reports the condition preliminarily and informs the multimedia ID;

step S14, the operator logs in the client and inputs the multimedia ID;

wherein, an operator (information receiver) and a user (information provider) can log in the cloud end through the same application program.

In addition, the operator may register in the cloud through the client in advance to obtain the login credentials, and the specific steps of the set may be shown in the following sequence diagram of the registration method shown in fig. 10.

Step S15, the client (of the operator) presents the login credentials and the multimedia ID to the cloud;

step S16, the cloud confirms the login credentials;

step S17, the cloud sends interactive information (including reported information content and additional information) to the client (of the operator);

step S18, the client (of the operator) decrypts the information;

wherein, this step corresponds to the step of encrypting, is the optional step.

For example, when the client obtains the interactive information, the client displays an interactive information display interface as shown in fig. 11, where the interface includes a prompt message such as "the multimedia data receives and receives the multimedia description data provided by the reporting party", a multimedia ID input by the operator, and information such as the number of the calling party, the telephone of the reporting party, a timestamp, a geographic location, and supplementary text, and displays a received picture as information content below the interface.

Step S19, the cloud end acquires a destruction time limit from the client (of the operator);

step S20, the client (of the operator) prompts the operator to confirm the reception (interactive information);

step S21, the operator confirms checking and accepting and sets a retention time limit;

step S22, the client (of the operator) feeds back confirmation check and receipt to the cloud, and sets a retention time limit;

and step S23, the cloud (determining the time length for keeping the interactive information according to the set keeping time limit) exceeds the time limit, and destroying the interactive information.

A timing chart of a method for registering in a cloud is shown in fig. 10, which specifically includes:

step S1, the operator submits a registration request to the client to register in the client;

step S2, the operator provides the identity of the operator to the client;

step S3, the client generates a key pair including a public key and a private key;

step S4, the client uploads the public key and the operator identification to the cloud;

step S5, the cloud (manual) verifies the identity of the operator, if the verification is passed, the following steps are continuously executed, otherwise, the operation is ended;

step S6, storing the public key of the operator by the cloud;

step S7, the cloud sends a registration success message to the client;

and step S8, the cloud end issues login credentials to the client end.

EXAMPLE seven

Referring to fig. 12, a block diagram of an information delivery apparatus according to an embodiment of the present application is shown, the apparatus including:

an interactive information storage module 1201, configured to store interactive information and obtain a corresponding information identifier;

an information identifier notifying module 1202, configured to invoke a communication program to notify the first communication terminal of the information identifier, so that the first communication terminal obtains the interaction information according to the information identifier.

Optionally, the mutual information storage module includes:

the interaction information uploading sub-module is used for acquiring the interaction information and uploading the interaction information to a cloud server or an application program;

and the information identifier acquisition submodule is used for acquiring the information identifier of the interactive information in the cloud server or the application program.

Optionally, the interaction information uploading sub-module is further configured to:

the interaction information uploading sub-module is further configured to:

Optionally, the interaction information storage module further includes:

and the encryption sub-module is used for encrypting the interactive information.

Optionally, the interaction information storage module further includes:

the encryption key obtaining sub-module is used for obtaining an encryption key corresponding to the first communication terminal according to a first communication terminal identifier included in the interactive information;

the encryption sub-module is further configured to:

Optionally, the information identifier notification module includes:

the communication program calling submodule is used for calling the communication program and establishing connection with the first communication terminal based on a first communication terminal identifier included in the interactive information;

and the user voice transmission submodule is used for collecting the user voice sent out according to the information identifier and transmitting the user voice to the first communication terminal.

Optionally, the apparatus further comprises:

and the information identifier display module is used for displaying the information identifier on a communication interface.

Example eight

Referring to fig. 13, a block diagram of an information acquisition apparatus according to an embodiment of the present application is shown, the apparatus including:

the information identifier receiving module 1301 is configured to receive an information identifier through a communication program, where the information identifier is generated after the second communication terminal stores the interaction information;

the mutual information obtaining module 1302 is configured to obtain the mutual information according to the information identifier.

Optionally, the mutual information obtaining module includes:

and the first interaction information acquisition submodule is used for acquiring the interaction information from a cloud server or an application program storing the interaction information according to the information identifier.

Optionally, the apparatus further comprises:

the interactive information processing program loading module is used for loading the interactive information processing program and displaying a program interface comprising the information identification input control;

the mutual information acquisition module comprises:

and the second interactive information acquisition submodule is used for calling the interactive information processing program to acquire the interactive information according to the information identifier.

Optionally, the interactive information processing program loading module includes:

and the interactive information processing program loading submodule is used for loading the interactive information processing program in the external network connecting equipment corresponding to the first communication terminal.

Optionally, the interaction information is encrypted, and the apparatus further includes:

and the decryption module is used for decrypting the interactive information by adopting a decryption key.

the device further comprises:

and the decryption key acquisition module is used for acquiring a decryption key corresponding to the first communication terminal according to the first communication terminal identifier.

Optionally, the apparatus further comprises:

and the first communication terminal registration module is used for registering a first communication terminal for acquiring the interactive information and acquiring a decryption key distributed by the first communication terminal, and the encryption key distributed by the first communication terminal is issued to a second communication terminal.

Optionally, the apparatus further comprises:

and the interactive information cleaning module is used for generating a valid period corresponding to the interactive information and cleaning the interactive information according to the valid period.

Optionally, the interactive information cleaning module includes:

and the valid period sending submodule is used for sending the valid period to a cloud server or an application program storing the interactive information so as to instruct the cloud server or the application program to clear the interactive information according to the valid period.

Optionally, the interactive information cleaning module includes:

and the clearing notification sending submodule is used for sending a notification for clearing the interactive information to a cloud server or an application program storing the interactive information according to the valid period.

In the embodiment of the application, the information identifier can be received through the communication program, so that the interactive information is obtained according to the information identifier, and the interactive information is obtained by receiving the information identifier. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. And secondly, the problem that the interactive information is intercepted possibly caused by directly providing the interactive information through a telephone system is avoided, the safety of information interaction is improved, and the problem that the cost is increased possibly caused by modifying the existing telephone system is avoided.

Example nine

Referring to fig. 14, a block diagram of an information acquisition apparatus according to an embodiment of the present application is shown, a first communication terminal 1401 and an external network connection apparatus 1402;

the first communication terminal 1401 is used for receiving information identification through a communication program, and the information identification is generated after the second communication terminal stores interactive information;

the extranet connection device 1402 is configured to obtain the interaction information according to the information identifier.

In the embodiment of the application, the information acquisition device can receive the information identifier based on the communication program through the first communication terminal, and acquire the interactive information according to the information identifier through the external network connection device, so that the interactive information is acquired by receiving the information identifier. Because the information provider is not required to describe the required provided content through the language, the provided interactive information is not limited by the language description, on one hand, the interactive information with more various forms is convenient to provide, on the other hand, the problem that the interactive effect and efficiency are low due to the fact that the voice communication process is easily limited by the personal abilities of two parties participating in the interaction is solved, and therefore the effect and efficiency of information interaction can be remarkably improved. Secondly, the problem that the interaction information is eavesdropped because the interaction information is directly provided through a telephone system is avoided, the information interaction safety is improved, and the problem that the cost is increased because the existing telephone system is modified is avoided.

Example ten

Referring to fig. 15, a block diagram of an information interaction system according to an embodiment of the present application is shown, including a first communication terminal 1501, a second communication terminal 1502 and an external network connection device 1503;

the second communication terminal 1502 is configured to store the interaction information, obtain a corresponding information identifier, and call a communication program to notify the information identifier to the first communication terminal 1501;

the extranet connection device 1503 is configured to obtain the interaction information according to the information identifier.

EXAMPLE eleven

Referring to fig. 16, a block diagram of a data processing apparatus according to an embodiment of the present application, the apparatus being applied to a first device, includes:

a target data obtaining module 1601, configured to obtain target data through a first application on the first device, where the target data includes a data ID;

a target data sending module 1602, configured to send the target data to a second device through the first application;

a second application starting module 1603, configured to start a second application by using the first application, where the second application is adapted to establish a data connection with a third device;

a data ID sending module 1604, configured to send the data ID to the third device through the second application by the first application.

Optionally, the data ID sending module includes:

and the audio information sending submodule is used for coding the data ID by the first application to obtain corresponding audio information, and the second application sends the audio information to the third equipment.

Optionally, the data ID sending module includes:

and the user voice sending submodule is used for collecting the user voice sent according to the data ID by the second application and sending the user voice to the third equipment.

For apparatus, device, or system embodiments, since they are substantially similar to method embodiments, the description is relatively simple and reference may be made to some descriptions of method embodiments for related points.

Embodiments of the application may be implemented as a system using any suitable hardware, firmware, software, or any combination thereof, in a desired configuration. Fig. 17 schematically illustrates an example system (or apparatus) 1700 that can be used to implement various embodiments described herein.

For one embodiment, FIG. 17 illustrates an exemplary system 1700 having one or more processors 1702, a system control module (chipset) 1704 coupled to at least one of the processor(s) 1702, a system memory 1706 coupled to the system control module 1704, a non-volatile memory (NVM)/storage 1708 coupled to the system control module 1704, one or more input/output devices 1710 coupled to the system control module 1704, and a network interface 1712 coupled to the system control module 1706.

The processor 1702 may include one or more single-core or multi-core processors, and the processor 1702 may include any combination of general-purpose processors or special-purpose processors (e.g., graphics processors, application processors, baseband processors, etc.). In some embodiments, the system 1700 can be used as the first communication terminal, the second communication terminal or the external network connection device in the embodiments of the present application.

In some embodiments, system 1700 may include one or more computer-readable media (e.g., system memory 1706 or NVM/storage device 1708) having instructions and one or more processors 1702 in combination with the one or more computer-readable media and configured to execute the instructions to implement modules to perform the actions described herein.

For one embodiment, the system control module 1704 may include any suitable interface controller to provide any suitable interface to at least one of the processor(s) 1702 and/or any suitable device or component in communication with the system control module 1704.

The system control module 1704 may include a memory controller module to provide an interface to the system memory 1706. The memory controller module may be a hardware module, a software module, and/or a firmware module.

System memory 1706 may be used, for example, to load and store data and/or instructions for system 1700. For one embodiment, the system memory 1706 may include any suitable volatile memory, such as suitable DRAM. In some embodiments, the system memory 1706 may comprise a double data rate type four synchronous dynamic random access memory (DDR4 SDRAM).

For one embodiment, the system control module 1704 may include one or more input/output controllers to provide an interface to the NVM/storage device 1708 and input/output device(s) 1710.

For example, NVM/storage 1708 may be used to store data and/or instructions. The NVM/storage 1708 may include any suitable non-volatile memory (e.g., flash memory) and/or may include any suitable non-volatile storage device(s) (e.g., one or more hard disk drive(s) (HDD (s)), one or more Compact Disc (CD) drive(s), and/or one or more Digital Versatile Disc (DVD) drive (s)).

The NVM/storage 1708 may include storage resources that are physically part of the device on which the system 1700 is installed, or it may be accessible by the device and not necessarily part of the device. For example, the NVM/storage 1708 may be accessible over a network via input/output device(s) 1710.

Input/output device(s) 1710 may provide an interface for system 1700 to communicate with any other suitable device, input/output device(s) 1710 may include communication components, audio components, sensor components, and the like. The network interface 1712 may provide an interface for the system 1700 to communicate over one or more networks, and the system 1700 may communicate wirelessly with one or more components of a wireless network according to any of one or more wireless network standards and/or protocols, such as to access a communication standard-based wireless network, such as WiFi, 2G, or 3G, or a combination thereof.

For one embodiment, at least one of the processor(s) 1702 may be packaged together with logic for one or more controllers (e.g., memory controller modules) of the system control module 1704. For one embodiment, at least one of the processor(s) 1702 may be packaged together with logic for one or more controllers of the system control module 1704 to form a System In Package (SiP). For one embodiment, at least one of the processor(s) 1702 may be integrated on the same die with the logic of one or more controllers of the system control module 1704. For one embodiment, at least one of the processor(s) 1702 may be integrated on the same die with logic for one or more controllers of system control module 1704 to form a system on a chip (SoC).

In various embodiments, system 1700 may be, but is not limited to being: a workstation, a desktop computing device, or a mobile computing device (e.g., a laptop computing device, a handheld computing device, a tablet, a netbook, etc.). In various embodiments, system 1700 may have more or fewer components and/or different architectures. For example, in some embodiments, system 1700 includes one or more cameras, a keyboard, a Liquid Crystal Display (LCD) screen (including a touch screen display), a non-volatile memory port, multiple antennas, a graphics chip, an Application Specific Integrated Circuit (ASIC), and speakers.

Wherein, if the display comprises a touch panel, the display screen may be implemented as a touch screen display to receive input signals from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation.

The present application further provides a non-volatile readable storage medium, where one or more modules (programs) are stored in the storage medium, and when the one or more modules are applied to a terminal device, the one or more modules may cause the terminal device to execute instructions (instructions) of method steps in the present application.

Provided in one example is an apparatus comprising: one or more processors; and one or more machine readable media having instructions stored thereon, which when executed by the one or more processors, cause the apparatus to perform a method as performed by the first communication terminal, the second communication terminal, or the extranet connection device in embodiments of the present application.

One or more machine-readable media having instructions stored thereon, which when executed by one or more processors, cause an apparatus to perform a method as performed by a first communication terminal, a second communication terminal, or an extranet connection device in embodiments of the present application, are also provided in one example.

The embodiment of the application discloses a method, a device, equipment and a system for submitting, acquiring and interacting information.

Example 1, an information submission method, comprising:

Example 2 may include the method of example 1, wherein storing the interaction information and obtaining the corresponding information identifier comprises:

Example 3 may include the method of example 2, wherein the interaction information includes at least one of a second party identifier, a first party identifier, and a timestamp, and information content.

Example 4 may include the method of example 3, the obtaining the interaction information comprising:

Example 5 may include the method of example 3, wherein the information content includes first location information of the second communication terminal;

the acquiring the interaction information further comprises:

Example 6 may include the method of example 2, wherein after the obtaining the interaction information, the storing the interaction information and obtaining the corresponding information identifier further includes:

and encrypting the interaction information.

Example 7 may include the method of example 6, wherein, prior to the encrypting the interaction information, the storing the interaction information and obtaining the corresponding information identifier further includes:

the encrypting the interaction information comprises:

Example 8 may include the method of example 1, wherein the calling the messenger to notify the first messenger of the information identifier includes:

Example 9 may include the method of example 8, the method further comprising:

and displaying the information identifier on a communication interface.

Example 10 may include the method of example 1, the first correspondent identifying a telephone number that includes a public hotline.

Example 11, an information acquisition method, comprising:

Example 12 may include the method of example 11, wherein the obtaining interaction information according to the information identity includes:

Example 13 may include the method of example 11, before the obtaining interaction information according to the information identifier, the method further comprising:

Example 14 may include the method of example 13, the loading the interworking information handler comprising:

Example 15 may include the method of example 11, the interaction information being subject to encryption processing, the method further comprising:

and decrypting the interactive information by adopting a decryption key.

Example 16 may include the method of example 15, wherein the interaction information carries a first communication end identifier;

Example 17 may include the method of example 15, the method further comprising:

Example 18 may include the method of example 11, the method further comprising:

Example 19 may include the method of example 18, the clearing the interaction information according to the validity period comprising:

Example 20 may include the method of example 18, the clearing the interaction information according to the validity period comprising:

Example 21, an information interaction method, comprising:

Example 22, a data processing method, applied to a first device, includes:

a first application on the first device acquires target data, wherein the target data comprises a data ID;

the first application sends the target data to a second device;

and the first application sends the data ID to the third equipment through the second application.

Example 23 may include the method of example 22, the second application being a voice application, the second application being adapted to establish a voice connection with a third device.

Example 24 may include the method of example 22, the first application sending the data ID to the third device via the second application comprising:

Example 25 may include the method of example 22, the first application sending the data ID to the third device via the second application comprising:

and the second application collects user voice sent out according to the data ID and sends the user voice to the third equipment.

Example 26, an information submission apparatus, comprising:

Example 27, an information acquisition apparatus, comprising:

Example 28, an information acquisition apparatus, comprising a first communication terminal and an external network connection apparatus;

Example 29, an information interaction system, comprising a first communication terminal, a second communication terminal, and an external network connection device;

Example 30 may include the system of example 29, the information interaction system further includes a cloud server, and the second communication terminal is specifically configured to obtain the interaction information, upload the interaction information to the cloud server or the application program, and obtain an information identifier of the interaction information on the cloud server or the application program.

Example 31 may include the system of example 29, the extranet connection device to be specifically configured to load an interactive information processing program and to present a program interface including an information identifier input control; and calling the interactive information processing program to acquire the interactive information according to the information identifier.

Example 32, a data processing apparatus, applied to a first device, includes:

Example 33, an apparatus, comprising: one or more processors; and one or more machine readable media having instructions stored thereon that, when executed by the one or more processors, cause the apparatus to perform a method as one or more of examples 1-25.

Example 34, one or more machine readable media having instructions stored thereon, which when executed by one or more processors, cause an apparatus to perform a method as one or more of examples 1-25.

Although certain examples have been illustrated and described for purposes of description, a wide variety of alternate and/or equivalent implementations, or calculations, may be made to achieve the same objectives without departing from the scope of practice of the present application. This application is intended to cover any adaptations or variations of the embodiments discussed herein. Therefore, it is manifestly intended that the embodiments described herein be limited only by the claims and the equivalents thereof.

Claims

1. An information submission method is applied to a second communication terminal providing interactive information, and the method comprises the following steps:

storing the interactive information in a data system and acquiring a corresponding information identifier; the interactive information comprises first position information of the second communication terminal;

and under the condition that the first position information is matched with second position information obtained by positioning the second communication terminal, calling a communication program to notify the information identifier to the first communication terminal through audio/video call so that the first communication terminal can obtain the interactive information from the data system through corresponding external network connection equipment according to the information identifier, wherein the first communication terminal comprises an information management platform facing multiple users, and the communication interface of the communication program is displayed with the information identifier in the audio/video call.

2. The method of claim 1, wherein the storing the interaction information and obtaining the corresponding information identifier comprises:

3. The method of claim 2, wherein the interactive information comprises at least one of a second communication terminal identifier, a first communication terminal identifier and a time stamp, and information content.

4. The method of claim 3, wherein the obtaining the interaction information comprises:

5. The method according to claim 3, wherein the information content comprises first location information of the second communication terminal;

the acquiring the interaction information further comprises:

6. The method of claim 2, wherein after the obtaining the mutual information, the storing the mutual information and obtaining the corresponding information identifier further comprises:

and encrypting the interactive information.

7. The method of claim 6, wherein before the encrypting the interactive information, the storing the interactive information and obtaining the corresponding information identifier further comprises:

the encrypting the interaction information comprises:

8. The method of claim 1, wherein the calling the communication program to notify the first communication terminal of the information identifier comprises:

9. The method of claim 8, further comprising:

and displaying the information identifier on a communication interface.

10. The method of claim 3, wherein the first communication terminal identification comprises a telephone number of a public hotline.

11. An information acquisition method, applied to a first communication terminal, the method comprising:

receiving an information identifier based on an audio/video call through a communication program, wherein the information identifier is generated after a second communication terminal stores interactive information in a data system; the interactive information comprises first position information of the second communication terminal;

and under the condition that the first position information is matched with second position information obtained by positioning the second communication terminal, acquiring interactive information from the data system through corresponding external network connection equipment according to the information identifier, wherein the first communication terminal comprises a multi-user-oriented information management platform, and the information identifier is displayed on a communication interface of a communication program of the second communication terminal in the audio/video call.

12. The method of claim 11, wherein the obtaining interaction information according to the information identifier comprises:

13. The method according to claim 11, wherein before said obtaining the mutual information according to the information identifier, the method further comprises:

14. The method of claim 13, wherein loading the interworking information handler comprises:

15. The method of claim 11, wherein the interactive information is encrypted, and wherein the method further comprises:

and decrypting the interactive information by adopting a decryption key.

16. The method of claim 15, wherein the interactive information carries a first communication end identifier;

17. The method of claim 15, further comprising:

18. The method of claim 11, further comprising:

19. The method of claim 18, wherein the clearing the interaction information according to the validity period comprises:

20. The method of claim 18, wherein the clearing the interaction information according to the validity period comprises:

21. An information interaction method, comprising:

the method comprises the steps that a second communication end stores interaction information in a data system, acquires corresponding information identification, calls a communication program and informs the information identification to a first communication end through audio/video conversation, the first communication end comprises an information management platform facing multiple users, and in the audio/video conversation, a communication interface of the communication program of the second communication end is displayed with the information identification; the interactive information comprises first position information of the second communication terminal;

and under the condition that the first position information is matched with second position information obtained by positioning the second communication terminal, the first communication terminal obtains the interaction information from the data system through corresponding external network connection equipment according to the information identifier.

22. A data processing method is applied to a first device for providing interaction information, and is characterized by comprising the following steps:

a first application on the first device acquires target data, wherein the target data comprises a data ID and also comprises interaction information identified by the data ID; the interactive information comprises first position information of the second communication terminal;

the first application sends the target data to a second device;

and under the condition that the first position information is matched with second position information obtained by positioning the first equipment, the first application sends the data ID to the third equipment through the second application through audio/video call so that the third equipment can obtain the interaction information from the second equipment through corresponding external network connection equipment according to the data ID, the third equipment comprises an information management platform facing multiple users, and in the audio/video call, a communication interface of the second application is displayed with an information identifier.

23. The method of claim 22, wherein the second application is a voice application, and wherein the second application is adapted to establish a voice connection with a third device.

24. The method of claim 22, wherein the first application sending the data ID to the third device via the second application comprises:

25. The method of claim 22, wherein the first application sending the data ID to the third device via the second application comprises:

26. An information submitting apparatus, disposed at a second communication terminal providing interactive information, the apparatus comprising:

the interactive information storage module is used for storing interactive information in a data system and acquiring a corresponding information identifier; the interactive information comprises first position information of the second communication terminal;

and the information identifier notification module is used for calling a communication program to notify the information identifier to a first communication end through audio/video call under the condition that the first position information is matched with second position information obtained by positioning the second communication end so that the first communication end can obtain the interactive information from the data system through corresponding external network connection equipment according to the information identifier, the first communication end comprises an information management platform facing multiple users, and the information identifier is displayed on a communication interface of the communication program in the audio/video call.

27. An information acquisition device, applied to a first communication terminal, the device comprising:

the information identifier receiving module is used for receiving an information identifier based on audio/video call through a communication program, and the information identifier is generated after the second communication terminal stores interactive information in the data system; the interactive information comprises first position information of the second communication terminal;

and the interactive information acquisition module is used for acquiring interactive information from the data system through corresponding external network connection equipment according to the information identifier under the condition that the first position information is matched with second position information obtained by positioning the second communication terminal, the first communication terminal comprises a multi-user-oriented information management platform, and the information identifier is displayed on a communication interface of a communication program of the second communication terminal in the audio/video call.

28. An information acquisition device is characterized by comprising a first communication terminal and an external network connection device;

the first communication terminal is used for receiving an information identifier based on audio/video call through a communication program, and the information identifier is generated after the second communication terminal stores interactive information in a data system; the interactive information comprises first position information of the second communication terminal;

the external network connecting equipment is used for acquiring interaction information from a data system according to the information identifier and providing the interaction information to the first communication terminal under the condition that the first position information is matched with second position information acquired by positioning the second communication terminal, the first communication terminal comprises a multi-user-oriented information management platform, and the information identifier is displayed on a communication interface of a communication program of the second communication terminal in the audio/video call.

29. An information interaction system is characterized by comprising a first communication terminal, a second communication terminal and an external network connecting device;

the second communication terminal is used for storing interactive information in a data system, acquiring a corresponding information identifier and calling a communication program to notify the information identifier to the first communication terminal through audio/video call, the first communication terminal comprises a multi-user-oriented information management platform, and the information identifier is displayed on a communication interface of the communication program of the second communication terminal in the audio/video call; the interactive information comprises first position information of the second communication terminal;

and the external network connecting equipment is used for acquiring the interaction information from the data system according to the information identifier and providing the interaction information to the first communication terminal under the condition that the first position information is matched with the second position information acquired by positioning the second communication terminal.

30. The system according to claim 29, wherein the information interaction system further comprises a cloud server, and the second communication terminal is specifically configured to acquire the interaction information, upload the interaction information to the cloud server or an application program, and acquire an information identifier of the interaction information on the cloud server or the application program.

31. The system of claim 29, wherein the extranet connection device is specifically configured to load an interactive information processing program and present a program interface including an information identifier input control; and calling the interactive information processing program to acquire the interactive information according to the information identifier.

32. A data processing apparatus applied to a first device for providing interactive information, comprising:

a target data obtaining module, configured to obtain target data through a first application on the first device, where the target data includes a data ID, and the target data further includes interaction information identified by the data ID; the interactive information comprises first position information of the second communication terminal;

and a data ID sending module, configured to send the data ID to the third device through an audio/video call through the second application by the first application when the first location information matches second location information obtained by positioning the first device, so that the third device obtains the interaction information from the second device through a corresponding external network connection device according to the data ID, where the third device includes an information management platform facing multiple users, and a communication interface of the second application shows an information identifier in the audio/video call.

33. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the method of any of claims 1-25 when executing the computer program.

34. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the method according to any one of claims 1-25.