CN109978664A - A kind of logistic storage goods return management system and its return management method - Google Patents
A kind of logistic storage goods return management system and its return management method Download PDFInfo
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- CN109978664A CN109978664A CN201910244839.2A CN201910244839A CN109978664A CN 109978664 A CN109978664 A CN 109978664A CN 201910244839 A CN201910244839 A CN 201910244839A CN 109978664 A CN109978664 A CN 109978664A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0837—Return transactions
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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Abstract
The invention discloses a kind of logistic storage goods return management system and its return management methods, comprising: a logistics center, the logistics center include multiple logistics facilities, and the logistics facility completes logistics transportation operation；One storage center, the storage center include multiple terminal units, and the terminal unit can export a return of goods unit；One order management platform, the order management platform include a monitoring unit, and the monitoring unit communicates to connect the terminal unit to obtain a return of goods information；And a return management platform, the return management Platform communication connect the monitoring unit to complete operation of returning goods according to the return of goods information.Make it possible to monitor return of goods information, and is focused on according to qualified or underproof return of goods information.
Description
Technical field
The present invention relates to logistics management field, in particular to a kind of logistic storage goods return management system and its return management side
Method.
Background technique
Logistics refers to using modern information technologies and equipment, realizes and rationalizes service mode and advanced service procedure.Object
Stream is the appearance with commodity production and occurs, with the development of commodity production, so logistics is a kind of ancient traditional
Economic activity.
The content of logistics management includes the content of three aspects: i.e. to the management of all elements of logistics activity, including transporting, stores up
The management of links such as deposit；Management to all elements of logistics system is that is, big to wherein human, financial, and material resources, equipment, method and information etc. six
The management of element；Management to function specific in logistics activity mainly includes the function such as logistics plan, quality, technology, economy
Management etc..
But in the prior art, on the one hand the case where usually will appear the return of goods in logistics management is that cargo is unqualified leads
It causes, is on the other hand cargo more than size of order, in general, shipper, in most cases can be more due to needing to guarantee delivering amount
Cargo needed for client.
Summary of the invention
The technical problem to be solved in the present invention is to provide a kind of logistic storage goods return management system and its return management method,
It is operated so that can be returned goods according to the different return of goods information processings after the completion of logistics.
In order to solve the above-mentioned technical problem, the technical solution of the present invention is as follows:
A kind of logistic storage goods return management system, comprising:
One logistics center, the logistics center include multiple logistics facilities, and the logistics facility completes logistics transportation operation；
One storage center, the storage center include multiple terminal units, and the terminal unit can export a returning note
Member；
One order management platform, the order management platform include a monitoring unit, and the monitoring unit communicates to connect institute
Terminal unit is stated to obtain a return of goods information；And
One return management platform, the return management Platform communication connect the monitoring unit according to the return of goods information
Complete operation of returning goods.
It preferably, further include a return of goods centralized unit, a return of goods marking unit and a return of goods monitoring unit, the return of goods mark
Note unit communication connects the terminal unit to mark the return of goods information, and the return of goods monitoring unit communicates to connect the return of goods
Return of goods information of the marking unit to monitor and after judge mark, it is single that the return of goods monitoring unit communicates to connect the return of goods monitoring
Member, the return of goods centralized unit call the logistics facility to complete operation of returning goods according to different return of goods mark informations.
Preferably, the return of goods centralized unit includes multiple qualified concentrated areas and multiple unqualified concentrated areas, according to
The qualified return of goods information and unqualified return of goods information of return of goods marking unit label to transport to the qualified concentrated area and
The unqualified concentrated area.
It preferably, further include that a return of goods replenish unit, the return of goods unit communication that replenishes connects the monitoring unit and institute
Return of goods marking unit is stated, in response to the solicited message that replenishes of the order information, with the solicited message and described of replenishing described in matching
Qualified return of goods mark information, and the logistics facility is called to complete the operation that replenishes.
It preferably, further include a return of goods feedback unit, the return of goods feedback unit communicates to connect the return of goods marking unit
To obtain the return of goods mark information, a return of goods feedback sequence is exported according to the return of goods information.
The present invention also provides a kind of return management methods, comprising the following steps:
(a) after completing logistics progress, a return of goods information is exported, and according to the return of goods information, monitors the return of goods
Information, to provide a merchandise return request to the return management platform；
(b) according to the merchandise return request, the return of goods information is marked；
(c) when monitoring marked return of goods information and belonging to unqualified return of goods information, in response to the unqualified return of goods
Information calls the logistics facility to complete handling return；When monitoring marked return of goods information and belonging to qualified return of goods information,
In response to the qualified return of goods information, the logistics facility is called to complete handling return.
Preferably, further comprising the steps of:
(d) return of goods classification marker is carried out to the return of goods content in the terminal unit, the return of goods classification marker can mark
Remember the different classes of series of lot；
(e) order information of the order unit is monitored, is replenished solicited message with output one；
(f) in response to the solicited message that replenishes of the order information, the solicited message that replenishes described in matching and the qualification are moved back
Goods mark information；
(g) when the solicited message that replenishes is with the qualified return of goods mark information successful match, the list that replenishes of returning goods
Member returns goods to return of goods centralized unit output one and replenishes request；
(h) in response to the request that replenishes of returning goods, call the logistics facility by the return of goods of corresponding return of goods mark information
Content is transported to the corresponding terminal unit, to complete to replenish.
Preferably, further comprising the steps of:
(i) return of goods mark information is obtained, and a return of goods feedback sequence is exported according to the return of goods information.
By adopting the above technical scheme, due to the communication connection of the return management platform and the order management platform, make
This hair advantageous effect of the invention is obtained to be:
The first, return of goods information can be monitored, and is focused on according to qualified or underproof return of goods information；
The second, classification processing is carried out according to different classes of return of goods information；
Third, according to replenishing information, the return of goods can be completed when being matched to return of goods information and replenish operation；
4th, according to return of goods information, to feed back the return of goods sequence.
Detailed description of the invention
Fig. 1 is the structural block diagram of logistic storage goods return management system of the present invention；
Fig. 2 is the flow chart of return management method of the present invention.
Specific embodiment
Specific embodiments of the present invention will be further explained with reference to the accompanying drawing.It should be noted that for
The explanation of these embodiments is used to help understand the present invention, but and does not constitute a limitation of the invention.In addition, disclosed below
The each embodiment of the present invention involved in technical characteristic can be combined with each other as long as they do not conflict with each other.
As shown in Figure 1, the present invention provides a kind of logistic storage goods return management systems.Logistic storage return management system
System includes a logistics center 10, a storage center 20 and an order management platform 30 and a return management platform 40, the object
Flow center 10 communicates to connect multiple logistics facilities, the progress of the logistics order is completed in the logistics facility, and generate an object
Flow progress signal.
The logistics progress signal is to complete the logistics progress between the storage center 20.That is, described
Storage center 20 includes that dot element 21 and a terminal unit 22, described dot element 21 get inventory's letter in the warehouse together
Breath, the terminal unit 22 get the inventory information in the warehouse.
The storage center 20 has got the inventory information in logistics starting point warehouse and the inventory information in logistics terminal warehouse.
It is flat that the inventory information of the storage center 20 and the logistics information transmission of the logistics center 10 are transferred to the order pipeline
Platform 30, the order pipeline platform 30 can be according to the logistics information of the logistics center 10 and the inventories of the storage center 20
Information is monitored management to the logistics order.
In the first embodiment, that is, monitoring management of the order management platform 30 to single order, described
Order management platform 30 includes an order unit 31 and a monitoring unit 32, and the monitoring unit 32 communicates to connect the order list
For member 31 to obtain the specifying information of current order, specifying information includes order title and order logistics stockpile number and start-stop day
Time etc..
For single order, when a logistics order information is input to the order management platform 30, the order
The order unit 31 for managing platform 30 exports a hand marker, in response to the hand marker, 10 He of logistics center
The storage center 20 completes logistics and storage.
Preferably, the logistics center 10 is provided at least one logistics facility 11, and the logistics facility 11 is to by goods
Object is transported to designated place.The storage center 20 is provided at least dot element 21 and at least a terminal unit 22 together, described
Hand marker is transmitted to the storage center 20 and the terminal unit 22 of 21 sum of specific described ground dot element is arranged, also
It is to say, includes specific storage location information in the hand marker.Wherein, described dot element 21 and the terminal unit
22 information includes location information and inventory information.
In response to location information of specifically storing in a warehouse, a logistics route is obtained according to the storage positional information calculation, it is described
Logistics center 10 exports a logistics recalls information, that is, calls one of logistics facility 11 to the cargo in current hand marker
It is transported.It is understood that the logistics center 10 further includes a scheduling unit 12, the scheduling unit 12 communicatedly connects
The logistics facility 11 is connect, to obtain the position of the logistics facility 11 in transit, in conjunction with storage location information, to calculate
Obtain current progress msg.The progress that current logistics facility 11 transports can be learnt by the progress msg.
When the logistics center 10 completes the transport of logistics route, especially after completion logistics transportation process, reception cargo
Manufacturer when needing to return goods, the return management platform 40 receives return of goods information.Wherein, the return management platform 40 is logical
Letter connects the monitoring unit 32, and the monitoring unit 32 monitors the terminal unit 22 of the storage center 30, when described
After terminal unit 22 completes goods warehousing, a return of goods information is exported.At this point, the monitoring unit 32 monitors the return of goods letter
Breath, to provide a merchandise return request to the return management platform 40.
In response to the merchandise return request, the return management platform 40 carries out pipe to the cargo in the terminal unit 22
Reason.Specifically, the return management platform 40 further includes a return of goods centralized unit 41, and the return of goods centralized unit 41 receives institute
Merchandise return request is stated, then the logistics facility 11 of the logistics center 10 is called to complete the return of goods centralized procedure of cargo.
In return of goods centralized procedure, in response to the return of goods information of terminal unit 22 described in one of them, the return of goods
Management platform 40 further includes a return of goods marking unit 42, and the return of goods marking unit 42 communicates to connect the storage center 20 with root
The content of the return of goods is marked according to the return of goods information, and then exports a return of goods mark information.
According to the return of goods mark information, divide in the return of goods centralized unit 41 for multiple concentrated areas 410, the concentration
The return of goods content of same return of goods mark information is concentrated in region 410, wherein the concentrated area 410 includes multiple qualified concentrations
Region 411 and multiple unqualified concentrated areas 412.According to the return of goods mark information, it is to be understood that in the identical return of goods
Rong Ze is in same concentrated area 410.The return management platform 40 further includes a return of goods monitoring unit 43, the return of goods prison
Control unit 43 communicates to connect the return of goods marking unit 42 to monitor the mark information in the return of goods marking unit 42.Wherein institute
Stating return of goods mark information includes qualified information and unqualified information, that is to say, that in qualified information, the return of goods mark information
Middle marked return of goods content is qualified cargo, in unqualified information, the return of goods that are marked in the return of goods mark information
Content is underproof cargo.
Therefore, when the return of goods monitoring unit 43 monitors the return of goods mark information that the return of goods marking unit 42 is marked
When belonging to qualified return of goods information, in response to the qualified return of goods information, a merchandise return request is exported.The return of goods centralized unit 41 will
The logistics facility 11 is called to complete handling return to described, at this point, the return of goods centralized unit 41 is by qualified cargo at this time
Focus on the qualified concentrated area 411.
Belong to when the return of goods monitoring unit 43 monitors the return of goods mark information that the return of goods marking unit 42 is marked
When unqualified return of goods information, in response to the unqualified return of goods information, a merchandise return request is exported.The return of goods centralized unit 41 will
Call the logistics facility 11 to complete handling return to described, at this time underproof return of goods content be then be concentrated to it is described unqualified
Concentrated area 412.
More specifically, the return of goods marking unit 42 also carries out return of goods classification to the return of goods content in the terminal unit 22
Label, the return of goods classification marker can mark the different classes of series of lot.At this point, the qualification concentrated area 411
It include the different classes of return of goods content.
In general, the return of goods content is marked in the return of goods marking unit 42, especially in the conjunction
Return of goods content in lattice concentrated area 411, when the cargo in the wherein order information, which is in, to be needed to replenish, Ji Kecong
The return of goods centralized unit 41 carries out the operation that replenishes, without delivering again.
Specifically, the return management platform 40 further includes that a return of goods replenish unit 44, and the return of goods unit 44 that replenishes is logical
Letter connects the monitoring unit 32 of the order platform 30, when the monitoring unit 32 monitors the order of the order unit 31
Information, in response to the solicited message that replenishes of the order information.The return of goods unit 44 that replenishes communicates to connect return of goods and marks
Unit 42 is with solicited message and the qualified return of goods mark information of replenishing described in matching, when replenish solicited message and the conjunction
When lattice return of goods mark information successful match, it is described the return of goods replenish unit 44 to the return of goods centralized unit 41 output one return goods replenish
Request.
In response to the request that replenishes of returning goods, the return of goods centralized unit 41 calls the logistics facility 11 from the qualification
The return of goods content for mark information of returning goods accordingly in concentrated area 411 is transported to the corresponding terminal unit 22, to complete to mend
Goods.
On the other hand, the return management platform 40 further includes a return of goods feedback unit 45, the return of goods feedback unit 45
The return of goods marking unit 42 is communicated to connect to obtain the return of goods mark information, and then move back according to return of goods information output one
Goods feedback sequence illustrates current return of goods information, so that either manufacturer still manufactures in the return of goods feedback sequence
Quotient can learn the quality condition and return of goods situation of current cargo by the return of goods feedback sequence.
According to above embodiment, invention further provides a kind of return management processes, comprising the following steps:
Step 1: completing logistics progress, the terminal unit 22 exports a return of goods information, according to the return of goods information, institute
It states monitoring unit 32 and monitors the return of goods information, to provide a merchandise return request to the return management platform 40；
Step 2: according to the merchandise return request, return of goods information of the return of goods marking unit 42 to the terminal unit 22
It is marked；
Step 3: when the return of goods monitoring unit 43 monitors the return of goods label letter that the return of goods marking unit 42 is marked
When breath belongs to unqualified return of goods information, in response to the unqualified return of goods information, the return of goods centralized unit 41 will be to calling institute
It states logistics facility 11 and completes handling return；When the return of goods monitoring unit 43 monitors what the return of goods marking unit 42 was marked
When return of goods mark information belongs to qualified return of goods information, in response to the qualified return of goods information, the return of goods centralized unit 41 will be right
It is described that the logistics facility 11 is called to complete handling return.
It is further comprising the steps of according to above-mentioned return management process:
Step 4: the return of goods marking unit 42 also carries out return of goods contingency table to the return of goods content in the terminal unit 22
Note, the return of goods classification marker can mark the different classes of series of lot；
Step 5: the return of goods replenish, unit 44 communicates to connect the monitoring unit 32 of the order platform 30, works as institute
The order information that monitoring unit 32 monitors the order unit 31 is stated, is replenished solicited message with output one；
Step 6: in response to the solicited message that replenishes of the order information, the communication connection of unit 44 institute that replenishes of returning goods
Return of goods marking unit 42 is stated with solicited message and the qualified return of goods mark information of replenishing described in matching；
Step 7: the return of goods are mended when the solicited message that replenishes is with the qualified return of goods mark information successful match
Manifest member 44 returns goods to the return of goods centralized unit 41 output one and replenishes request；
Step 8: the return of goods centralized unit 41 calls the logistics facility 11 certainly in response to the request that replenishes of returning goods
The return of goods content for mark information of returning goods accordingly in the qualification concentrated area 411 is transported to the corresponding terminal unit 22,
To complete to replenish.
It is further comprising the steps of according to above-mentioned return management process:
Step 9: the return of goods feedback unit 45 communicates to connect the return of goods marking unit 42 to obtain the return of goods label
Information, and then a return of goods feedback sequence is exported according to the return of goods information.
As shown in Fig. 2, according to above-mentioned return management process, invention further provides a kind of return management method,
The following steps are included:
(a) after completing logistics progress, a return of goods information is exported, and according to the return of goods information, monitors the return of goods
Information, to provide a merchandise return request to the return management platform；
(b) according to the merchandise return request, the return of goods information is marked；
(c) when monitoring marked return of goods information and belonging to unqualified return of goods information, in response to the unqualified return of goods
Information calls the logistics facility 11 to complete handling return；Belong to qualified return of goods information when monitoring marked return of goods information
When, in response to the qualified return of goods information, the logistics facility 11 is called to complete handling return.
It is further comprising the steps of after step (c) according to above-mentioned return management method:
(d) return of goods classification marker is carried out to the return of goods content in the terminal unit, the return of goods classification marker can mark
Remember the different classes of series of lot；
(e) order information of the order unit is monitored, is replenished solicited message with output one；
(f) in response to the solicited message that replenishes of the order information, the solicited message that replenishes described in matching and the qualification are moved back
Goods mark information；
(g) when the solicited message that replenishes is with the qualified return of goods mark information successful match, the list that replenishes of returning goods
Member returns goods to return of goods centralized unit output one and replenishes request；
(h) in response to the request that replenishes of returning goods, call the logistics facility by the return of goods of corresponding return of goods mark information
Content is transported to the corresponding terminal unit, to complete to replenish.
According to above-mentioned return management method, step (h) is further comprising the steps of:
(i) return of goods mark information is obtained, and a return of goods feedback sequence is exported according to the return of goods information.
In conjunction with attached drawing, the embodiments of the present invention are described in detail above, but the present invention is not limited to described implementations
Mode.For a person skilled in the art, in the case where not departing from the principle of the invention and spirit, to these embodiments
A variety of change, modification, replacement and modification are carried out, are still fallen in protection scope of the present invention.
Claims (8)
1. a kind of logistic storage goods return management system characterized by comprising
One logistics center, the logistics center include multiple logistics facilities, and the logistics facility completes logistics transportation operation；
One storage center, the storage center include multiple terminal units, and the terminal unit can export a return of goods unit；
One order management platform, the order management platform include a monitoring unit, and the monitoring unit communicates to connect the end
Dot element is to obtain a return of goods information；And
One return management platform, the return management Platform communication connect the monitoring unit to complete according to the return of goods information
It returns goods and operates.
2. logistic storage goods return management system according to claim 1, which is characterized in that further include that a return of goods concentrate list
Member, a return of goods marking unit and a return of goods monitoring unit, the return of goods marking unit communicate to connect the terminal unit to mark
The return of goods information, the return of goods monitoring unit communicate to connect the return of goods marking unit with the return of goods monitored and after judge mark
Information, the return of goods monitoring unit communicate to connect the return of goods monitoring unit, and the return of goods centralized unit calls the logistics machine
Structure is to complete operation of returning goods according to different return of goods mark informations.
3. logistic storage goods return management system according to claim 2, which is characterized in that the return of goods centralized unit includes
Multiple qualification concentrated areas and multiple unqualified concentrated areas, according to the qualified return of goods information of return of goods marking unit label and
Unqualified return of goods information is to transport to the qualified concentrated area and the unqualified concentrated area.
4. logistic storage goods return management system according to claim 3, which is characterized in that further include that a return of goods replenish list
Member, the unit communication connection monitoring unit and the return of goods marking unit of replenishing of returning goods, in response to the order information
The solicited message that replenishes, with solicited message and the qualified return of goods mark information of replenishing described in matching, and call the logistics
Mechanism completes the operation that replenishes.
5. logistic storage goods return management system according to claim 4, which is characterized in that further include a return of goods feedback
Member, the return of goods feedback unit communicate to connect the return of goods marking unit to obtain the return of goods mark information, are moved back according to described
Goods information exports a return of goods feedback sequence.
6. a kind of return management method, which comprises the following steps:
(a) after completing logistics progress, a return of goods information is exported, and according to the return of goods information, monitors the return of goods information,
To provide a merchandise return request to the return management platform；
(b) according to the merchandise return request, the return of goods information is marked；
(c) when monitoring marked return of goods information and belonging to unqualified return of goods information, in response to the unqualified return of goods information,
The logistics facility is called to complete handling return；When monitoring marked return of goods information and belonging to qualified return of goods information, response
In the qualified return of goods information, the logistics facility is called to complete handling return.
7. return management method according to claim 6, which is characterized in that further comprising the steps of after step (c):
(d) return of goods classification marker is carried out to the return of goods content in the terminal unit, the return of goods classification marker can mark not
The generic series of lot；
(e) order information of the order unit is monitored, is replenished solicited message with output one；
(f) in response to the solicited message that replenishes of the order information, the solicited message that replenishes described in matching and the qualified mark of returning goods
Remember information；
(g) when it is described replenish solicited message and the qualified return of goods mark information successful match when, the return of goods replenish unit to
Return of goods centralized unit output one is returned goods the request that replenishes；
(h) in response to the request that replenishes of returning goods, call the logistics facility by the return of goods content of corresponding return of goods mark information
Transport is to the corresponding terminal unit, to complete to replenish.
8. return management method according to claim 7, which is characterized in that further comprising the steps of after step (h):
(i) return of goods mark information is obtained, and a return of goods feedback sequence is exported according to the return of goods information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910244839.2A CN109978664A (en) | 2019-03-28 | 2019-03-28 | A kind of logistic storage goods return management system and its return management method |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910244839.2A CN109978664A (en) | 2019-03-28 | 2019-03-28 | A kind of logistic storage goods return management system and its return management method |
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| Publication Number | Publication Date |
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| CN109978664A true CN109978664A (en) | 2019-07-05 |
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|---|---|---|---|
| CN201910244839.2A Withdrawn CN109978664A (en) | 2019-03-28 | 2019-03-28 | A kind of logistic storage goods return management system and its return management method |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115660523A (en) * | 2022-09-26 | 2023-01-31 | 深圳市堡森智慧科技有限公司 | Logistics digitization-based order management system and method |
-
2019
- 2019-03-28 CN CN201910244839.2A patent/CN109978664A/en not_active Withdrawn
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115660523A (en) * | 2022-09-26 | 2023-01-31 | 深圳市堡森智慧科技有限公司 | Logistics digitization-based order management system and method |
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Application publication date: 20190705 |