CN109948953A - Office worker's Customer Interaction method and system based on mobile terminal - Google Patents
Office worker's Customer Interaction method and system based on mobile terminal Download PDFInfo
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- CN109948953A CN109948953A CN201910266968.1A CN201910266968A CN109948953A CN 109948953 A CN109948953 A CN 109948953A CN 201910266968 A CN201910266968 A CN 201910266968A CN 109948953 A CN109948953 A CN 109948953A
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- customer
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Abstract
Office worker's Customer Interaction method and system based on mobile terminal bind store clerk identity information and previously given recruitment component numerals；The camera module for recruiting component call mobile terminal obtains the commodity display scene in inaugural shop by camera module；Active window is provided by recruiting component, for entering customer's manipulation activities window in shop, specified special discount is given to the merchandise items in commodity display scene that active window is specified, the customer of manipulation activities window is stored as shop member；The number of the shop member recruited in preset measurement period to store clerk counts；The number for recruiting shop member within the preset time cycle according to store clerk carries out rank examination to store clerk；Reward accounting is carried out to store clerk according to rank examination result, the reward after accounting is issued to store clerk account.The interaction for enhancing office worker and customer, promotes the shop shopping experience of customer, is conducive to the operating income for increasing shop.
Description
Technical field
The present embodiments relate to product marketing technique fields, and in particular to a kind of customer office worker based on mobile terminal is mutual
Dynamic method and system.
Background technique
StoreFront marketing refers to that shop inside and outside is managed, for the promotion gimmick to be done of flowing customer come or passed by.
It is that a point emphasizes subjective initiative, the rank of salesman along the market demand and time development in depth that StoreFront marketing, which is with StoreFront,
Section property emphasis event handling and timeliness continuity.Using the self-expression desire and participation hope of customer, setting has inhales StoreFront
The activity of gravitation publicizes the various information of StoreFront, StoreFront image and commodity image is shown, to improve the popularity of StoreFront, beauty
Reputation degree establishes good StoreFront image.
Currently, in order to attract customer to buy, usually being shouted by office worker in shop operation activity, providing leaflet or wide
It the forms such as broadcasts, is not only difficult to cause the shopping desire of passing customer, also will cause the dislike of customer in many cases.Although shop
The preferential activity such as given a discount, given, but is the absence of the interaction of office worker and customer, and the purchase enthusiasm of customer is poor, simultaneously
It is difficult to carry out the achievement of office worker the examination of the quantification in addition to sales volume, the work incentive of office worker is also poor, is easy to appear
It slows down phenomenon.Need a kind of technical solution for enhancing office worker and Customer Interaction.
Summary of the invention
For this purpose, the embodiment of the present invention provides a kind of office worker's Customer Interaction method and system based on mobile terminal, avoid existing
Have in technology to attract customer's shout, provide the offensive technical solution such as leaflet or broadcast, enhances office worker and customer
Interaction promotes the shop shopping experience of customer, convenient for carrying out feedback on performance to office worker.
To achieve the goals above, the embodiment of the present invention provides the following technical solutions: customer office worker based on mobile terminal
Interactive approach, comprising the following steps:
Store clerk identity information is obtained, the store clerk identity information includes the inaugural address of store clerk, takes office
Shop and office worker's number, are equipped with the store clerk and preset the mobile terminal for recruiting component, by the store clerk identity
Information is bound with previously given recruitment component numerals；
Shop member recruitment is carried out by the recruitment component for store clerk, movement described in the recruitment component call is eventually
The camera module at end obtains the commodity display scene in the inaugural shop by the camera module；
Active window is provided by recruiting component, the customer for entering shop manipulates the active window, to the activity
The specified merchandise items in commodity display scene of window give specified special discount, will manipulate the active window
Customer's storage is shop member；
Carry out the number for the shop member that measurement period is default, recruits in preset measurement period to store clerk
It is counted；
Default shop member quantitative levels, the number of shop member is recruited according to store clerk within the preset time cycle
Rank examination is carried out to store clerk；
Reward accounting is carried out to store clerk according to the rank examination result, the reward after accounting is issued to shop duty
Member's account.
As the preferred embodiment of office worker's Customer Interaction method based on mobile terminal, gives the customer into shop and manipulate institute
The free number for stating active window manipulates expense to charge customers after the active window is more than free number when customer manipulates.
As the preferred embodiment of office worker's Customer Interaction method based on mobile terminal, presets the discount coupon of the given amount of money or give
Product are given customer's discount coupon or present at random during customer manipulates the active window and are rewarded as customer.
As the preferred embodiment of office worker's Customer Interaction method based on mobile terminal, moved described in the recruitment component call
Activation two-dimension code label is carried out before the camera module of dynamic terminal to show, is obtained by the activation two-dimension code label and is entered shop
Customer identification information.
The embodiment of the present invention also provides a kind of office worker's Customer Interaction system based on mobile terminal, comprising:
Component is recruited, for carrying out shop member recruitment for store clerk, the recruitment component Configuration has number, passes through trick
Component of raising provides active window；
Office worker's binding module, for obtaining store clerk identity information, by the store clerk identity information with give in advance
Fixed recruitment component numerals are bound；
Scene obtains module, for carrying out shop member recruitment by the recruitment component for store clerk, by described
The camera module for recruiting mobile terminal described in component call obtains the commodity display field in inaugural shop by the camera module
Scape；
Member recruits module, specified to the active window for manipulating the active window for the customer for entering shop
The merchandise items in the commodity display scene give specified special discount, customer's storage of the active window will be manipulated
For shop member；
Period statistical module is preset and in preset measurement period for carrying out measurement period to store clerk recruitment
The number of the shop member counts；
Office worker's evaluation module, for presetting shop member's quantitative levels, according to store clerk within the preset time cycle
The number for recruiting shop member carries out rank examination to store clerk；
Office worker's reward module, for carrying out reward accounting to store clerk according to the rank examination result, after accounting
Reward be issued to store clerk account.
As the preferred embodiment of office worker's Customer Interaction system based on mobile terminal, member recruits module and gives into shop
Customer manipulate the free number of the active window, received after the active window is more than free number to customer when customer manipulates
Take manipulation expense.
It further include member reward module as the preferred embodiment of office worker's Customer Interaction system based on mobile terminal, it is described
Discount coupon or present of the member reward module for the default given amount of money, it is random during customer manipulates the active window
Customer's discount coupon or present is given to reward as customer.
As the preferred embodiment of office worker's Customer Interaction system based on mobile terminal, further includes bar-code label module, be used for
Activation two-dimension code label is carried out before the camera module of the mobile terminal described in the recruitment component call to show, is swashed by described
Two-dimension code label living obtains the customer identification information for entering shop.
The embodiment of the present invention have the advantages that by store clerk identity information and previously given recruitment component numerals into
Row binding；The camera module for recruiting component call mobile terminal obtains the commodity display scene in inaugural shop by camera module；
Active window is provided by recruiting component, for entering customer's manipulation activities window in shop, is in quotient to what active window was specified
Merchandise items in product display scene give specified special discount, and the customer of manipulation activities window is stored as shop member；
The number for carrying out the shop member that measurement period is default, recruits in preset measurement period to store clerk counts；Root
The number for recruiting shop member within the preset time cycle according to store clerk carries out rank examination to store clerk；According to grade
The result of appraisal carry out reward accounting to store clerk, and the reward after accounting is issued to store clerk account.The embodiment of the present invention
Avoid in the prior art in order to attract customer's shout, provide the offensive technical solution such as leaflet or broadcast, enhancing office worker and
The interaction of customer promotes the shop shopping experience of customer, convenient for carrying out feedback on performance to office worker, is conducive to increase shop
Operating income.
Detailed description of the invention
It, below will be to embodiment party in order to illustrate more clearly of embodiments of the present invention or technical solution in the prior art
Formula or attached drawing needed to be used in the description of the prior art are briefly described.It should be evident that the accompanying drawings in the following description is only
It is merely exemplary, it for those of ordinary skill in the art, without creative efforts, can also basis
The attached drawing of offer, which is extended, obtains other implementation attached drawings.
Fig. 1 is a kind of office worker's Customer Interaction method flow signal based on mobile terminal provided in the embodiment of the present invention
Figure；
Fig. 2 is a kind of office worker's Customer Interaction system schematic based on mobile terminal provided in the embodiment of the present invention.
Specific embodiment
Embodiments of the present invention are illustrated by particular specific embodiment below, those skilled in the art can be by this explanation
Content disclosed by book is understood other advantages and efficacy of the present invention easily, it is clear that described embodiment is the present invention one
Section Example, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not doing
Every other embodiment obtained under the premise of creative work out, shall fall within the protection scope of the present invention.
Referring to Fig. 1, the embodiment of the present invention provides a kind of office worker's Customer Interaction method based on mobile terminal, including following step
It is rapid:
S1: obtaining store clerk identity information, and the store clerk identity information includes the inaugural address, just of store clerk
Duty shop and office worker's number, are equipped with the store clerk and preset the mobile terminal for recruiting component, by the shop duty
Member's identity information is bound with previously given recruitment component numerals；
S2: shop member recruitment is carried out by the recruitment component for store clerk, is moved described in the recruitment component call
The camera module of dynamic terminal, the commodity display scene in the inaugural shop is obtained by the camera module；
S3: providing active window by recruiting component, and the customer for entering shop manipulates the active window, to the work
The specified merchandise items in commodity display scene of dynamic window give specified special discount, will manipulate the active window
Customer storage be shop member；
S4: carry out the shop member's that measurement period is default, recruits in preset measurement period to store clerk
Number is counted；
S5: default shop member quantitative levels recruit shop member's according to store clerk within the preset time cycle
Number carries out rank examination to store clerk；
S6: reward accounting is carried out to store clerk according to the rank examination result, the reward after accounting is issued to shop
Spread office worker's account.
In one embodiment of office worker's Customer Interaction method based on mobile terminal, gives the customer into shop and manipulate institute
The free number for stating active window manipulates expense to charge customers after the active window is more than free number when customer manipulates.
For example free number is 3 times, after 3 times, customer continues to manipulate the active window, is supplemented with money or the meeting of handling
Member.To which customer effectively to be stored to the member for shop.
In one embodiment of office worker's Customer Interaction method based on mobile terminal, presets the discount coupon of the given amount of money or give
Product are given customer's discount coupon or present at random during customer manipulates the active window and are rewarded as customer.Setting is not
With the discount coupon of the amount of money, for example, 10 yuan, 20 yuan, 30 yuan, specific products exempt from single etc., a certain number of presents in kind can also be configured
As reward, the shopping desire of discount coupon excitation customer is utilized.
In one embodiment of office worker's Customer Interaction method based on mobile terminal, moved described in the recruitment component call
Activation two-dimension code label is carried out before the camera module of dynamic terminal to show, is obtained by the activation two-dimension code label and is entered shop
Customer identification information.Activate two-dimension code label that can use the wechat public platform in shop, by making customer pay close attention to shop wechat
Become shop member after public platform.
Referring to fig. 2, the embodiment of the present invention also provides a kind of office worker's Customer Interaction system based on mobile terminal, comprising:
Component 1 is recruited, for carrying out shop member recruitment for store clerk, the recruitment component 1 passes through configured with number
It recruits component 1 and active window is provided；
Office worker's binding module 2, for obtaining store clerk identity information, by the store clerk identity information with give in advance
Fixed recruitment component numerals are bound；
Scene obtains module 3, for carrying out shop member recruitment by the recruitment component 1 for store clerk, passes through institute
It states and recruits the camera module that component 1 calls the mobile terminal, the commodity display in inaugural shop is obtained by the camera module
Scene；
Member recruits module 4, specified to the active window for manipulating the active window for the customer for entering shop
The merchandise items in the commodity display scene give specified special discount, customer's storage of the active window will be manipulated
For shop member；
Period statistical module 5 is preset and in preset measurement period for carrying out measurement period to store clerk recruitment
The number of the shop member count；
Office worker's evaluation module 6, for presetting shop member's quantitative levels, according to store clerk within the preset time cycle
The number for recruiting shop member carries out rank examination to store clerk；
Office worker's reward module 7, for carrying out reward accounting to store clerk according to the rank examination result, after accounting
Reward be issued to store clerk account.
In one embodiment of office worker's Customer Interaction system based on mobile terminal, member recruits module 4 and gives into shop
The customer of paving manipulates the free number of the active window, when customer manipulates after the active window is more than free number to customer
Collect manipulation expense.Office worker's Customer Interaction system based on mobile terminal further includes member reward module 8, the member reward mould
Discount coupon or present of the block 8 for the default given amount of money, give customer during customer manipulates the active window at random
Discount coupon or present are rewarded as customer.Office worker's Customer Interaction system based on mobile terminal further includes bar-code label module 9, institute
Activation two dimensional code is carried out before stating camera module of the bar-code label module 9 for the mobile terminal described in the recruitment component call
Label display obtains the customer identification information for entering shop by the activation two-dimension code label.
Specifically, the technical solution based on the embodiment of the present invention, is a in mobile terminal by the recruitment Components Development
The games of operation click mobile terminal page start button, start game, and active window is designed to aperture, passes through game
The camera module of routine call mobile terminal, the commodity display scene in inaugural shop is obtained by camera module, and customer manipulates light
Circle gives specified special discount to the merchandise items in commodity display scene that aperture is specified.For example customer manipulates light
Circle conversion rapidly, controlled the time to 18.88 seconds, congratulated the customer acquisition first prize, the free gift bag that obtains is a, and the control time exists
Between 18.87 seconds to 18.89, congratulate customer acquisition second prize, aperture specify 5 folding of commodity it is preferential, control the time at 18.86 seconds extremely
Between 18.90, congratulate customer acquisition second prize, aperture specifies 7 folding of commodity preferential, and new user possesses 3 free examinations and plays chance, surpasses
Free number 2 yuan of single payment later is crossed, it can be with discount granted when customer supplements with money.
Specifically, realizing that the key code of active window is as follows:
The embodiment of the present invention is numbered by obtaining the inaugural address, inaugural shop and office worker of store clerk, to store clerk
It is equipped with the mobile terminal for presetting and recruiting component, store clerk identity information and previously given recruitment component numerals are tied up
It is fixed.Shop member recruitment is carried out by recruiting component for store clerk, the camera module of component call mobile terminal is recruited, passes through
Camera module obtains the commodity display scene in inaugural shop.Active window is provided by recruiting component, for entering the customer in shop
Manipulation activities window gives specified special discount to the merchandise items in commodity display scene that active window is specified,
The customer of manipulation activities window is stored as shop member.It is default to carry out measurement period, to shop in preset measurement period
The number for the shop member that office worker recruits counts.Default shop member quantitative levels, according to store clerk when preset
Between recruit the number of shop member in the period rank examination carried out to store clerk.According to rank examination result to store clerk into
Row reward is calculated, and the reward after accounting is issued to store clerk account.The embodiment of the present invention avoids in the prior art to inhale
Draw customer's shout, provide the offensive technical solution such as leaflet or broadcast, enhances the interaction of office worker and customer, promoted and cared for
The shop shopping experience of visitor is conducive to the operating income for increasing shop convenient for carrying out feedback on performance to office worker.
Although above having used general explanation and specific embodiment, the present invention is described in detail, at this
On the basis of invention, it can be made some modifications or improvements, this will be apparent to those skilled in the art.Therefore,
These modifications or improvements without departing from theon the basis of the spirit of the present invention are fallen within the scope of the claimed invention.
Claims (8)
1. office worker's Customer Interaction method based on mobile terminal, which comprises the following steps:
Store clerk identity information is obtained, the store clerk identity information includes the inaugural address of store clerk, inaugural shop
It is numbered with office worker, the store clerk is equipped with and presets the mobile terminal for recruiting component, by the store clerk identity information
It is bound with previously given recruitment component numerals；
Shop member recruitment is carried out by the recruitment component for store clerk, mobile terminal described in the recruitment component call
Camera module obtains the commodity display scene in the inaugural shop by the camera module；
Active window is provided by recruiting component, the customer for entering shop manipulates the active window, to the active window
The specified merchandise items in commodity display scene give specified special discount, will manipulate the customer of the active window
Storage is shop member；
The number for carrying out the shop member that measurement period is default, recruits in preset measurement period to store clerk carries out
Statistics；
Default shop member quantitative levels, the number of shop member is recruited according to store clerk to shop within the preset time cycle
It spreads office worker and carries out rank examination；
Reward accounting is carried out to store clerk according to the rank examination result, the reward after accounting is issued to store clerk account
Family.
2. office worker's Customer Interaction method according to claim 1 based on mobile terminal, which is characterized in that give into shop
The customer of paving manipulates the free number of the active window, when customer manipulates after the active window is more than free number to customer
Collect manipulation expense.
3. office worker's Customer Interaction method according to claim 2 based on mobile terminal, which is characterized in that preset to deposit
The discount coupon or present of volume give customer's discount coupon or present as Gu at random during customer manipulates the active window
Visitor's reward.
4. office worker's Customer Interaction method according to claim 3 based on mobile terminal, which is characterized in that in the recruitment
Activation two-dimension code label is carried out before the camera module of mobile terminal described in component call to show, passes through the activation two dimensional code mark
Label obtain the customer identification information for entering shop.
5. office worker's Customer Interaction system based on mobile terminal characterized by comprising
Component is recruited, for carrying out shop member recruitment for store clerk, the recruitment component Configuration has number, passes through recruitment group
Part provides active window；
Office worker's binding module, for obtaining store clerk identity information, by the store clerk identity information and previously given
Component numerals are recruited to be bound；
Scene obtains module, for carrying out shop member recruitment by the recruitment component for store clerk, passes through the recruitment
The camera module of mobile terminal described in component call obtains the commodity display scene in inaugural shop by the camera module；
Member recruits module, for manipulating the active window for the customer for entering shop, the place that the active window is specified
Merchandise items in commodity display scene give specified special discount, and the customer for manipulating the active window is stored as shop
Spread member；
Period statistical module is preset and in preset measurement period for carrying out measurement period to described in store clerk recruitment
The number of shop member counts；
Office worker's evaluation module is recruited within the preset time cycle for presetting shop member's quantitative levels according to store clerk
The number of shop member carries out rank examination to store clerk；
Office worker's reward module, for carrying out reward accounting to store clerk according to the rank examination result, by the reward after accounting
Labor is issued to store clerk account.
6. office worker's Customer Interaction system according to claim 5 based on mobile terminal, which is characterized in that member recruits mould
The customer that block gives into shop manipulates the free number of the active window, is more than free when customer manipulates the active window
Expense is manipulated to charge customers after number.
7. office worker's Customer Interaction system according to claim 5 based on mobile terminal, which is characterized in that further include member
Reward module, discount coupon or present of the member reward module for the default given amount of money, manipulates the active window in customer
Customer's discount coupon or present are given during mouthful at random to reward as customer.
8. office worker's Customer Interaction system according to claim 5 based on mobile terminal, which is characterized in that further include bar code
Label model, for carrying out activation two-dimension code label exhibition before the camera module for recruiting mobile terminal described in component call
Show, the customer identification information for entering shop is obtained by the activation two-dimension code label.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910266968.1A CN109948953A (en) | 2019-04-03 | 2019-04-03 | Office worker's Customer Interaction method and system based on mobile terminal |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910266968.1A CN109948953A (en) | 2019-04-03 | 2019-04-03 | Office worker's Customer Interaction method and system based on mobile terminal |
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Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN202502537U (en) * | 2011-11-21 | 2012-10-24 | 张家辅 | Self-help shopping guide system in store |
| CN104318463A (en) * | 2014-09-25 | 2015-01-28 | 鸿富锦精密工业（深圳）有限公司 | Shopping guide management system and method |
| US20170169474A1 (en) * | 2015-12-15 | 2017-06-15 | Beijing Knet Eqxiu Technology Co., Ltd. | Internet-based display material system and internet-based display material producing method |
| CN108053341A (en) * | 2017-12-27 | 2018-05-18 | 深圳市赛为智能股份有限公司 | Marketing management method, server, client and the system of smart travel |
| CN108596665A (en) * | 2018-04-24 | 2018-09-28 | 深圳市亿道数码技术有限公司 | A kind of shopping motivational techniques and system based on block chain |
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2019
- 2019-04-03 CN CN201910266968.1A patent/CN109948953A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN202502537U (en) * | 2011-11-21 | 2012-10-24 | 张家辅 | Self-help shopping guide system in store |
| CN104318463A (en) * | 2014-09-25 | 2015-01-28 | 鸿富锦精密工业（深圳）有限公司 | Shopping guide management system and method |
| US20170169474A1 (en) * | 2015-12-15 | 2017-06-15 | Beijing Knet Eqxiu Technology Co., Ltd. | Internet-based display material system and internet-based display material producing method |
| CN108053341A (en) * | 2017-12-27 | 2018-05-18 | 深圳市赛为智能股份有限公司 | Marketing management method, server, client and the system of smart travel |
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Application publication date: 20190628 |