CN109862306B - Video display method, electronic device, computer apparatus, and storage medium - Google Patents
Video display method, electronic device, computer apparatus, and storage medium Download PDFInfo
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- CN109862306B CN109862306B CN201910031990.8A CN201910031990A CN109862306B CN 109862306 B CN109862306 B CN 109862306B CN 201910031990 A CN201910031990 A CN 201910031990A CN 109862306 B CN109862306 B CN 109862306B
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Abstract
The invention discloses a video display method, which comprises the steps of receiving a video transfer request sent by a first terminal, wherein the video transfer request comprises first address information of the first terminal, second address information of a second terminal and a call transfer request, creating a conference room and acquiring a video link of the conference room according to the video transfer request, wherein the video link comprises a room number of the conference room, sending video adding request information to the second terminal, the video adding request information comprises the first address information and the video link, sending the room number to the first terminal, receiving the request information of the first terminal for adding the conference room, and sending first feedback information and preset content which are successfully added into the conference room to the first terminal so that the first terminal can display the preset content on a display interface of the first terminal. The video display method provided by the invention can greatly improve the conference experience of the terminal user.
Description
Technical Field
The present invention relates to the field of video conferencing, and in particular, to a video display method, an electronic device, a computer apparatus, and a storage medium.
Background
With the continuous maturity of video conferencing technology, multi-party calls have been realized. However, when the forwarding party forwards the video to the forwarded party for the mobile terminal, the internal communication process between the forwarding party and the forwarded party is simultaneously displayed on the mobile terminal, which seriously reduces the conference experience of the mobile terminal user.
The invention aims to solve the problem of how to improve the conference experience of a user in the video switching process.
Disclosure of Invention
In view of this, the present invention provides a video display method, an electronic apparatus, a computer device and a storage medium, which can greatly improve the conference experience of the terminal user.
First, in order to achieve the above object, the present invention provides a video display method, including:
receiving a video switching request sent by a first terminal, wherein the video switching request comprises first address information of the first terminal, second address information of a second terminal and a call switching request;
according to the video transfer request, a conference room is created and a video link of the conference room is obtained, wherein the video link comprises a room number of the conference room;
sending video joining request information to the second terminal, wherein the video joining request information comprises the first address information and the video link, and sending the room number to the first terminal;
receiving request information of the first terminal for joining the conference room; and
and sending first feedback information and preset content which are successfully added into the conference room to the first terminal so that the first terminal can display the preset content on a display interface of the first terminal.
Further, after the step of sending the first feedback information and the preset content that the conference room is successfully joined to the first terminal, the method further includes the steps of:
receiving confirmation information which is sent by the second terminal and is added into the video; and
and adding the second terminal into the conference room.
Further, after the step of joining the second terminal to the conference room, the method further includes:
and exiting the conference room so as to enable the second terminal to establish video call connection with the first terminal.
Further, after the step of exiting the conference room, the method further includes:
and sending information for canceling the display of the preset content to the first terminal so that the preset content disappears from a display interface of the first terminal.
Further, the step of creating a conference room and acquiring a video link of the conference room according to the video forwarding request further includes:
receiving information of the conference room through a video application program interface;
analyzing the information;
and acquiring the video link according to the analysis result.
Further, the preset content at least comprises: text, pictures, and video.
In addition, to achieve the above object, the present invention also provides an electronic device, comprising:
the system comprises a receiving module, a sending module and a sending module, wherein the receiving module is used for receiving a video forwarding request sent by a first terminal, and the video forwarding request comprises first address information of the first terminal, second address information of a second terminal and a call forwarding request;
the creating module is used for creating a conference room and acquiring a video link of the conference room according to the video switching request, wherein the video link comprises a room number of the conference room;
a sending module, configured to send video joining request information to the second terminal, where the video joining request information includes the first address information and the video link, and send the room number to the first terminal;
the receiving module is used for receiving request information of the first terminal for joining the conference room; and
and the sending module is used for sending first feedback information and preset content which are successfully added into the conference room to the first terminal so that the first terminal can display the preset content on a display interface of the first terminal.
Furthermore, the receiving module is further configured to receive confirmation information sent by the second terminal to join the video, and the electronic apparatus further includes a joining module configured to join the second terminal in the conference room.
Further, the electronic device further comprises an exit module, configured to exit the conference room, so that the second terminal establishes a video call connection with the first terminal.
Further, the sending module is further configured to send information for canceling the display of the preset content to the first terminal, so that the preset content disappears from a display interface of the first terminal.
Further, the receiving module is further configured to receive information of the conference room through a video application program interface, and analyze the information; the acquisition module is further used for acquiring the video link according to the analysis result.
Further, the preset content at least comprises: text, pictures, and video.
To achieve the above object, the present invention further provides a computer device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the video display method when executing the computer program.
To achieve the above object, the present invention also provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the steps of the above-described video display method.
Compared with the prior art, the video display method, the electronic device, the computer equipment and the storage medium provided by the invention have the advantages that the picture is displayed on the client interface in the switching process, so that the communication between the customer service side and the switched party is shielded, the picture display is cancelled when the switching party quits the video, so that the video call with the switched party is completed, and the video conference experience of a terminal user can be greatly improved.
Drawings
Fig. 1 is a schematic diagram of a hardware architecture of an electronic device according to an embodiment of the invention.
FIG. 2 is a block diagram of a video display system according to a first embodiment of the present invention.
FIG. 3 is a block diagram of a video display system according to a second embodiment of the present invention.
FIG. 4 is a block diagram of a video display system according to a third embodiment of the present invention.
FIG. 5 is a flowchart illustrating a video display method according to a first embodiment of the present invention.
FIG. 6 is a flowchart illustrating a video display method according to a second embodiment of the present invention.
Reference numerals:
| |
20 |
| Memory device | 21 |
| Processor with a memory having a plurality of memory cells | 22 |
| Network interface | 23 |
| |
24 |
| Receiving module | 201 |
| Creation module | 202 |
| Transmission module | 203 |
| Joining module | 204 |
| Exit module | 205 |
The implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the description relating to "first", "second", etc. in the present invention is for descriptive purposes only and is not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one of the feature. In addition, technical solutions between various embodiments may be combined with each other, but must be realized by a person skilled in the art, and when the technical solutions are contradictory or cannot be realized, such a combination should not be considered to exist, and is not within the protection scope of the present invention.
Referring to fig. 1, an alternative hardware architecture of the electronic device 20 is shown. The electronic device 20 includes, but is not limited to, a memory 21, a processor 22, and a network interface 23 communicatively coupled to each other via a system bus, and FIG. 2 illustrates only the electronic device 20 having components 21-23, but it is to be understood that not all of the illustrated components are required and that more or fewer components may alternatively be implemented.
The memory 21 includes at least one type of readable storage medium including a flash memory, a hard disk, a multimedia card, a card-type memory (e.g., SD or DX memory, etc.), a Random Access Memory (RAM), a Static Random Access Memory (SRAM), a read-only memory (ROM), an electrically erasable programmable read-only memory (EEPROM), a programmable read-only memory (PROM), a magnetic memory, a magnetic disk, an optical disk, etc. In some embodiments, the storage 21 may be an internal storage unit of the electronic device 20, such as a hard disk or a memory of the electronic device 20. In other embodiments, the memory may also be an external storage device of the electronic apparatus 20, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), and the like, provided on the electronic apparatus 20. Of course, the memory 21 may also include both an internal storage unit and an external storage device of the electronic apparatus 20. In this embodiment, the memory 21 is generally used for storing an operating system installed in the electronic device 20 and various application software, such as program codes of the video display system 24. Further, the memory 21 may also be used to temporarily store various types of data that have been output or are to be output.
The processor 22 may be a Central Processing Unit (CPU), controller, microcontroller, microprocessor, or other data Processing chip in some embodiments. The processor 22 is generally used to control the overall operation of the electronic device 20. In this embodiment, the processor 22 is configured to run the program codes stored in the memory 21 or process data, such as running the video display system 24.
The network interface 23 may include a wireless network interface or a wired network interface, and the network interface 23 is generally used for establishing a communication connection between the electronic apparatus 20 and other electronic devices. For example, the network interface 23 is used to connect the server 2 to an external terminal via a network, establish a data transmission channel and a communication connection between the server 2 and the external terminal, and the like. The network may be a wireless or wired network such as an Intranet (Intranet), the Internet (Internet), a Global System of Mobile communication (GSM), wideband Code Division Multiple Access (WCDMA), a 4G network, a 5G network, bluetooth (Bluetooth), wi-Fi, and the like.
The hardware structure and functions of the apparatus according to the present invention have been described in detail. Various embodiments of the present invention will be presented based on the above description.
First, the present invention provides a video display system 24.
First embodiment
Fig. 2 is a schematic diagram showing program modules of a video display system according to a first embodiment of the invention.
In this embodiment, the video display system 24 includes a series of computer program instructions stored on the memory 21 that, when executed by the processor 22, implement the video display operations of the various embodiments of the present invention. In some embodiments, video display system 24 may be divided into one or more modules based on the particular operations implemented by the various portions of the computer program instructions. For example, in fig. 2, the video display system 24 may be divided into a receiving module 201, a creating module 202, and a sending module 203. Wherein:
the receiving module 201 is configured to receive a video forwarding request sent by a first terminal, where the video forwarding request includes first address information of the first terminal, second address information of a second terminal, and a call forwarding request.
In a preferred embodiment, when a client of a first terminal needs to perform video forwarding, a caller service center button is clicked and address information of the first terminal, address information of a forwarded party (a second terminal) and call forwarding request information are sent to a customer service center (the electronic device 20), and the receiving module 201 receives a video forwarding request sent by the first terminal. For example: the client A requests to carry out video call with the seat end C, at the moment, the client A clicks a call customer service end B button on a webpage or an application program, and the customer service end B acquires video switching request information sent by the client A so as to realize video switching with the seat end C.
The creating module 202 is configured to create a conference room according to the video forwarding request and obtain a video link of the conference room, where the video link includes a room number of the conference room.
In a preferred embodiment, when the receiving module 201 receives the video forwarding request information of the first terminal, the creating module 202 creates a conference room, receives the information of the conference room through a video application program interface, analyzes the information of the conference room, and obtains a video link according to an analysis result. For example: when receiving the video forwarding request information of the client a, the client B creates a conference room 101, and acquires a video link including the room number 101 of the conference room through a video application program interface.
The sending module 203 is configured to send video adding request information to the second terminal, where the video adding request information includes the first address information and the video link, and send the room number to the first terminal.
In a preferred embodiment, after the creating module 202 receives the conference room link, the sending module 203 sends a multimedia call request message to the second terminal (the forwarded party) to access the second terminal (the forwarded party) to the conference room, where the multimedia call request message at least includes the video link and the address information of the first terminal (the video forwarding requester). Meanwhile, the sending module 203 sends the room number to the first terminal, so that the first terminal joins the conference room.
The receiving module 201 is further configured to receive request information for the first terminal to join the conference room.
In a preferred embodiment, when the first terminal receives the room number 101 of the conference room, the first terminal sends a request message for joining the room number 101 of the conference room to the customer service end (electronic device), and the receiving module 201 receives the request message for joining the conference room from the first terminal.
The sending module 203 is further configured to send first feedback information that the conference room is successfully joined and preset content to the first terminal, so that the first terminal displays the preset content on a display interface of the first terminal.
Specifically, when a first terminal a (client) sends request information for joining the conference room 101 to a customer service B, the sending module 203 joins the first terminal a in the conference room 101 and sends feedback of successful joining in the conference room 101 and preset content to the first terminal a, and the first terminal a displays the preset content on a display interface of the first terminal a to shield call connection between the customer service B and a forwarded party C. The preset content may be a text, a picture of a word "switching over", an enterprise promotion picture and/or an enterprise promotion video, and may also be other display content, which is not limited herein.
In another preferred embodiment, the preset content may also be stored in the first terminal, and when the first terminal a receives the feedback information that the customer service terminal B (the electronic device 20) successfully joins, the preset content is displayed on the display interface.
In the embodiment of the invention, the picture is displayed on the interface of the client side in the switching process, so that the communication between the customer service side and the switched party is shielded, and the conference experience of a terminal user is improved.
Second embodiment
Please refer to fig. 3, which is a schematic diagram illustrating program modules of a video display system according to a second embodiment of the present invention.
In this embodiment, the video display system 24 includes a joining module 204 in addition to the receiving module 201, the creating module 202, and the sending module 203 in the first embodiment. Wherein:
the receiving module 201 is further configured to receive confirmation information that is sent by the second terminal and added to the video.
The joining module 204 is configured to join the second terminal into the conference room.
Specifically, when the forwarded party C receives the request information for joining in the video sent by the sending module 203, the forwarded party C sends confirmation information for joining in the video to the customer service terminal B, and the receiving module 201 receives the confirmation information. The joining module 204 joins the second terminal to the conference room after the receiving module 201 receives the confirmation information, so as to join the second terminal to the video.
Third embodiment
Please refer to fig. 4, which is a block diagram illustrating a video display system according to a third embodiment of the present invention.
In this embodiment, the video display system 24 further includes an exit module 205 in addition to the receiving module 201, the creating module 202, the sending module 203 and the joining module 204 in the second embodiment. Wherein:
the exit module 205 is configured to exit the conference room, so that the second terminal establishes a video call connection with the first terminal.
Specifically, after the second terminal joins the conference room, and at this time, the first terminal and the second terminal both have successfully joined the video, the quitting module 205 quits the conference room, so that the second terminal and the first terminal perform a video call separately.
The sending module 203 is further configured to send information for canceling the display of the preset content to the first terminal, so that the preset content disappears from a display interface of the first terminal. Specifically, after the first terminal (client a) and the second terminal (transferee B) successfully establish a video call, the sending module 203 sends the information of canceling the display of the preset content to the first terminal (client a), and after the first terminal receives the information of canceling the display of the preset content, the first terminal executes the action of canceling the display, so that the first terminal (client a) and the second terminal (transferee B) face to face videos.
In the embodiment of the invention, the picture is displayed on the client interface in the switching process so as to shield the communication between the customer service side and the switched party, and the picture display is cancelled when the customer service side quits the video so as to complete the video call with the switched party, so that the video conference experience of a terminal user can be greatly improved.
In addition, the invention also provides a video display method.
Fig. 5 is a schematic flow chart of a video display method according to a first embodiment of the invention. The video display method is applied to the electronic device 20. In this embodiment, the execution order of the steps in the flowchart shown in fig. 5 may be changed and some steps may be omitted according to different requirements.
Step S500, receiving a video forwarding request sent by a first terminal, wherein the video forwarding request comprises first address information of the first terminal, second address information of a second terminal and a call forwarding request.
In a preferred embodiment, when the client of the first terminal needs to perform video forwarding, the caller service center button is clicked and the address information of the first terminal, the address information of the forwarded party (the second terminal) and the call forwarding request information are sent to the customer service center (the electronic device 20), and the electronic device 20 receives the video forwarding request sent by the first terminal. For example: the client A requests to carry out video call with the seat end C, at the moment, the client A clicks a call customer service end B button on a webpage or an application program, and the customer service end B acquires video switching request information sent by the client A so as to realize video switching with the seat end C.
Step S502, according to the video switching request, a conference room is created and a video link of the conference room is obtained, wherein the video link comprises a room number of the conference room.
In a preferred embodiment, when the electronic device 20 receives the video forwarding request information of the first terminal, the electronic device 20 creates a conference room, receives the information of the conference room through a video application program interface, analyzes the information of the conference room, and obtains a video link according to an analysis result. For example: when receiving the video transfer request information of the client a, the client B creates a conference room 101, and acquires a video link including the room number 101 of the conference room through a video application program interface.
Step S504, sending video joining request information to the second terminal, wherein the video joining request information comprises the first address information and the video link, and sending the room number to the first terminal.
In a preferred embodiment, after receiving the conference room link, the electronic device 20 sends a multimedia call request message to the second terminal (the transferee) to access the second terminal (the transferee) to the conference room, where the multimedia call request message at least includes the video link and address information of the first terminal (the video transfer requester). Meanwhile, the electronic device 20 sends the room number to the first terminal, so that the first terminal joins the conference room.
Step S506, receiving request information for the first terminal to join the conference room.
In a preferred embodiment, when the first terminal receives the meeting room number 101, the first terminal sends a request message for joining the meeting room number 101 to the customer service end (the electronic device 20), and the electronic device 20 receives the request message for joining the meeting room from the first terminal.
Step S508, sending first feedback information and preset content that the conference room is successfully joined to the first terminal, so that the first terminal displays the preset content on a display interface of the first terminal.
Specifically, when a first terminal a (client) sends a request message for joining a conference room 101 to a service terminal B (electronic device 20), the service terminal B joins the first terminal a in the conference room 101 and sends a feedback of successful joining of the conference room 101 and a preset content to the first terminal a, and the first terminal a displays the preset content on a display interface of the first terminal a to shield a call connection between the service terminal B and a forwarded party C. The preset content may be a text, a picture in the word "transfer," an enterprise promotion picture, and/or an enterprise promotion video, or may be other display content, which is not limited herein.
In another preferred embodiment, the preset content may also be stored in the first terminal, and when the first terminal a receives the feedback information that the customer service terminal B (the electronic device 20) successfully joins, the preset content is displayed on the display interface.
In the embodiment of the invention, the picture is displayed on the client interface in the switching process, so that the communication between the customer service side and the switched party is shielded, and the conference experience of a terminal user is improved.
Fig. 6 is a schematic flow chart of a video display method according to a second embodiment of the present invention. The video display method is applied to the electronic device 20. In this embodiment, the steps of the video display method include, in addition to steps S500 to S508 of the first embodiment, after the step of sending the first feedback information that the conference room is successfully joined and the preset content to the first terminal, the electronic device 20 further includes:
step S600, receiving the confirmation information added to the video sent by the second terminal.
Step S602, adding the second terminal into the conference room.
Specifically, when the forwarded party C receives the request information for joining the video sent by the electronic device 20, the forwarded party C sends confirmation information for joining the video to the customer service terminal B, and after the electronic device 20 receives the confirmation information and the receiving module 201 receives the confirmation information, the electronic device 20 joins the second terminal in the conference room, so as to join the second terminal in the video.
Step S604, exiting the conference room, so that the second terminal establishes a video call connection with the first terminal.
Specifically, after the second terminal joins the conference room, and at this time, the first terminal and the second terminal both have successfully joined the video, the electronic device 20 exits the conference room, so that the second terminal and the first terminal perform a video call independently.
Step S606, sending the information for canceling the display of the preset content to the first terminal, so that the preset content disappears from the display interface of the first terminal.
Specifically, after the first terminal (client a) and the second terminal (transferee B) successfully establish a video call, the electronic device 20 sends information of canceling display of the preset content to the first terminal (client a), and after the first terminal receives the information of canceling display of the preset content, the electronic device executes an action of canceling display, so that the first terminal (client a) and the second terminal (transferee B) face to face videos.
In the embodiment of the invention, the picture is displayed on the client interface in the switching process so as to shield the communication between the customer service side and the switched party, and the picture display is cancelled when the customer service side quits the video so as to complete the video call with the switched party, so that the video conference experience of a terminal user can be greatly improved.
The present invention also provides a computer device, such as a smart phone, a tablet computer, a notebook computer, a desktop computer, a rack server, a blade server, a tower server or a rack server (including an independent server or a server cluster composed of a plurality of servers) capable of executing programs, and the like. The computer device of the embodiment at least includes but is not limited to: memory, processor, etc. communicatively coupled to each other via a system bus.
The present embodiments also provide a computer-readable storage medium, such as a flash memory, a hard disk, a multimedia card, a card-type memory (e.g., SD or DX memory, etc.), a Random Access Memory (RAM), a Static Random Access Memory (SRAM), a read-only memory (ROM), an electrically erasable programmable read-only memory (EEPROM), a programmable read-only memory (PROM), a magnetic memory, a magnetic disk, an optical disk, a server, an App application mall, etc., on which a computer program is stored, which when executed by a processor, implements corresponding functions. The computer readable storage medium of the present embodiment is used to store a video display system 24, which when executed by a processor implements the video display method of the present invention.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.
Claims (10)
1. A video display method applied to an electronic device is characterized by comprising the following steps:
receiving a video switching request sent by a first terminal, wherein the video switching request comprises first address information of the first terminal, second address information of a second terminal and a call switching request, and the video switching request is triggered by clicking a call customer service center button by a client of the first terminal;
according to the video transfer request, a conference room is created and a video link of the conference room is obtained, wherein the video link comprises a room number of the conference room;
sending video joining request information to the second terminal, wherein the video joining request information comprises the first address information and the video link, and sending the room number to the first terminal;
receiving request information for the first terminal to join the conference room; and
and sending first feedback information and preset content which are successfully added into the conference room to the first terminal so that the first terminal can display the preset content on a display interface of the first terminal.
2. The method of claim 1, wherein after the step of sending the first feedback information that the joining of the conference room is successful and the preset content to the first terminal, the method further comprises:
receiving confirmation information which is sent by the second terminal and joins the conference room; and
and adding the second terminal into the conference room.
3. The method of claim 2, wherein after the step of joining the second terminal to the conference room, further comprising:
and exiting the conference room so as to enable the second terminal to establish video call connection with the first terminal.
4. The method of claim 3, wherein after the exiting the conference room step, further comprising:
and sending information for canceling the display of the preset content to the first terminal so that the preset content disappears from a display interface of the first terminal.
5. The method of claim 1, wherein the step of creating a conference room and obtaining a video link for the conference room according to the video forwarding request further comprises:
receiving information of the conference room through a video application program interface;
analyzing the information;
and acquiring the video link according to the analysis result.
6. The method of claim 1, wherein the preset content comprises: at least one of text, pictures, and video.
7. An electronic device, comprising:
the system comprises a receiving module, a sending module and a sending module, wherein the receiving module is used for receiving a video forwarding request sent by a first terminal, the video forwarding request comprises first address information of the first terminal, second address information of a second terminal and a call forwarding request, and the video forwarding request is triggered by a client of the first terminal clicking a call customer service center button;
the creating module is used for creating a conference room and acquiring a video link of the conference room according to the video switching request, wherein the video link comprises a room number of the conference room;
a sending module, configured to send video joining request information to the second terminal, where the video joining request information includes the first address information and the video link, and send the room number to the first terminal;
the receiving module is used for receiving request information of the first terminal for joining the conference room; and
and the sending module is used for sending first feedback information and preset content which are successfully added into the conference room to the first terminal so that the first terminal can display the preset content on a display interface of the first terminal.
8. The electronic device of claim 7, further comprising:
the receiving module is further configured to receive confirmation information sent by the second terminal to join the conference room; and
and the joining module is used for joining the second terminal into the conference room.
9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the video display method according to any of claims 1 to 6 are implemented by the processor when executing the computer program.
10. A computer-readable storage medium having stored thereon a computer program, characterized in that: the computer program, when executed by a processor, implements the steps of the video display method of any of claims 1 to 6.
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