CN109818808A - Method for diagnosing faults, device and electronic equipment - Google Patents
Method for diagnosing faults, device and electronic equipment Download PDFInfo
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- CN109818808A CN109818808A CN201910186520.9A CN201910186520A CN109818808A CN 109818808 A CN109818808 A CN 109818808A CN 201910186520 A CN201910186520 A CN 201910186520A CN 109818808 A CN109818808 A CN 109818808A
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Abstract
The present invention provides a kind of method for diagnosing faults, device and electronic equipments, are applied to power industry, belong to production business Technique of Fault Diagnosis in Systems field.A kind of method for diagnosing faults, device and electronic equipment provided in an embodiment of the present invention, when receiving the fault warning information of operation system, according to the electric power services application model pre-established, the operation data of operation system and the operation data of the network equipment associated with the operation system are collected；Network failure association analysis in all directions is carried out to the operation data of collection, the fault diagnosis and location of network level can be rapidly and accurately carried out to electric power services application, to improve the efficiency and performance of communication network.
Description
Technical field
The present invention relates to operation system fault diagnosis technology fields, in particular to a kind of method for diagnosing faults, device
And electronic equipment.
Background technique
With the all-round construction and fast development of network and application message, more and more electric power services application fortune
Row is on the network architecture, lasting, efficient, the safe operation of Logistics networks, the stabilization that could be applied to electric power services
Operation provides effective guarantee.And troubleshooting personnel can only when carrying out conventional electric power services application failure analysis at present
The malfunction elimination that single source is first carried out from operation system itself, after having checked self problem, just to service application peripheral ring
Border (database, operating system, hardware environment, network environment etc.) carries out malfunction elimination, leads to troubleshooting period length, efficiency
It is low, at high cost.
Also, when carrying out network level accident analysis, network environment where needing treatment people to understand service application is simultaneously
Has certain network knowledge.When carrying out network failure investigation analysis, need manually respectively to ask the connectivity of network and performance
Topic is analyzed, and the method for layering, piecemeal, segmentation and replacement, fault point are utilized.
Summary of the invention
For above-mentioned problems of the prior art, the present invention provides a kind of method for diagnosing faults, device and electronics
Equipment can rapidly and accurately carry out the fault diagnosis and location of network level to electric power services application.
In a first aspect, the embodiment of the invention provides a kind of method for diagnosing faults, comprising:
When receiving the fault warning information of operation system, according to the electric power services application model pre-established,
Collect the operation data of the operation system and the operation data of the network equipment associated with the operation system；The business
System is electric power services system；
Being associated property of operation data analysis to collection；
According to preset network failure knowledge base, it is determined whether network level failure occurs；
If so, fault point, generates the network analysis comprising fault point information and reports；
If not, generating the normal network analysis report of network.
With reference to first aspect, the embodiment of the invention provides the first possible embodiments of first aspect, wherein institute
Stating electric power services application model includes the connection relationship between the hardware device and software module of the operation system；According to
The electric power services application model pre-established collects the operation data of the operation system and related to the operation system
The step of operation data of the network equipment of connection, comprising:
According to the connection relationship, the operation data of the operation system is collected；
According to the electric power services application model, the network equipment associated with the operation system is determined, collect
The operation data of the network equipment associated with the operation system.
The possible embodiment of with reference to first aspect the first, the embodiment of the invention provides second of first aspect
Possible embodiment, wherein according to the electric power services application model, determine net associated with the operation system
The step of network equipment, the operation data of the collection network equipment associated with the operation system, comprising:
According to the electric power services application model, adjacent network device is determined, collect the operation of adjacent network device
Data；
According to the electric power services application model, determines with the path network equipment, collect with the path network equipment
Operation data.
With reference to first aspect, the embodiment of the invention provides the third possible embodiments of first aspect, wherein right
The step of being associated property of operation data analysis of collection, comprising:
The operation data of index for selection exception from the operation data；
Obtain operation data associated with the operation data of the Indexes Abnormality；
According to the operation data of the Indexes Abnormality and the associated operation data, failure cause is primarily determined.
Second aspect, the embodiment of the invention also provides a kind of trouble-shooters, comprising:
Data collection module, for when receiving the fault warning information of operation system, according to the electric power pre-established
Production business application model, collect the operation system operation data and associated with the operation system network equipment
Operation data；
Data analysis module, for being associated property of the operation data analysis to collection；
Fault diagnosis module, for according to preset network failure knowledge base, it is determined whether network level failure occurs；Such as
Fruit is fault point, generates the network analysis comprising fault point information and reports；If not, generating the normal network of network point
Analysis report.
In conjunction with second aspect, the embodiment of the invention provides the first possible embodiments of second aspect, wherein institute
Stating electric power services application model includes the connection relationship between the hardware device and software module of the operation system；It is described
Data collection module is also used to:
According to the connection relationship, the operation data of the operation system is collected；
According to the electric power services application model, the network equipment associated with the operation system is determined, collect
The operation data of the network equipment associated with the operation system.
In conjunction with the first possible embodiment of second aspect, the embodiment of the invention provides second of second aspect
Possible embodiment, wherein the data collection module is also used to:
According to the electric power services application model, adjacent network device is determined, collect the operation of adjacent network device
Data；
According to the electric power services application model, determines with the path network equipment, collect with the path network equipment
Operation data.
In conjunction with second aspect, the embodiment of the invention provides the third possible embodiments of second aspect, wherein institute
Data analysis module is stated, is also used to:
The operation data of index for selection exception from the operation data；
Obtain operation data associated with the operation data of the Indexes Abnormality；
According to the operation data of the Indexes Abnormality and the associated operation data, failure cause is primarily determined.
The third aspect, the embodiment of the invention also provides a kind of electronic equipment, including memory and processor；The storage
Computer program is stored on device, the computer program executes any one of first aspect institute when being run by the processor
The method stated.
Fourth aspect, it is described computer-readable to deposit the embodiment of the invention also provides a kind of computer readable storage medium
It is stored with computer program on storage media, is executed described in any one of first aspect when the computer program is run by processor
Method the step of.
The embodiment of the present invention bring it is following the utility model has the advantages that
A kind of method for diagnosing faults, device and electronic equipment provided in an embodiment of the present invention, when receiving operation system
When fault warning information, according to the electric power services application model pre-established, collect operation system operation data and with
The operation data of the associated network equipment of operation system；Network failure in all directions is carried out to the operation data of collection to close
The analysis of connection property can rapidly and accurately carry out the fault diagnosis and location of network level, to mention to electric power services application
The efficiency and performance of high communication network.
Other features and advantages of the present invention will illustrate in the following description, also, partly become from specification
It obtains it is clear that understand through the implementation of the invention.The objectives and other advantages of the invention are in specification and attached drawing
Specifically noted structure is achieved and obtained.
To enable the above objects, features and advantages of the present invention to be clearer and more comprehensible, preferred embodiment is cited below particularly, and cooperate
Appended attached drawing, is described in detail below.
Detailed description of the invention
It, below will be to specific in order to illustrate more clearly of the specific embodiment of the invention or technical solution in the prior art
Embodiment or attached drawing needed to be used in the description of the prior art be briefly described, it should be apparent that, it is described below
Attached drawing is some embodiments of the present invention, for those of ordinary skill in the art, before not making the creative labor
It puts, is also possible to obtain other drawings based on these drawings.
Fig. 1 is the flow chart of method for diagnosing faults provided by the embodiment of the present invention；
Fig. 2 is the structural block diagram of trouble-shooter provided by the embodiment of the present invention；
Fig. 3 is the structural block diagram of electronic equipment provided by the embodiment of the present invention.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with attached drawing to the present invention
Technical solution be clearly and completely described, it is clear that described embodiments are some of the embodiments of the present invention, rather than
Whole embodiments.The component of embodiments of the present invention, which are generally described and illustrated herein in the accompanying drawings can be matched with a variety of different
It sets to arrange and design.Therefore, the detailed description of the embodiment of the present invention provided in the accompanying drawings is not intended to limit below
The range of claimed invention, but it is merely representative of selected embodiment of the invention.Based on the embodiments of the present invention, originally
Field those of ordinary skill every other embodiment obtained without making creative work, belongs to the present invention
The range of protection.
It is artificial for being needed when carrying out malfunction elimination using the network equipment on periphery to electric power services in the prior art
The problem of investigation, the embodiment of the invention provides a kind of method for diagnosing faults, device and electronic equipments, below first to the present invention
Method for diagnosing faults describe in detail.
Embodiment one
A kind of method for diagnosing faults is present embodiments provided, as shown in Figure 1, this method comprises the following steps:
Step S102, when receiving the fault warning information of operation system, according to the electric power services pre-established
Application model collects the operation data of the operation system and the operation number of the network equipment associated with the operation system
According to.The operation system is electric power services system.
The electric power services application model pre-establishes.It include business system in electric power services application model
Connection relationship between the hardware device and software module of system, the connection relationship can be indicated by way of topological diagram.It can
With the connection relationship of the connection relationship of hardware device and software module that are related to according to operation system in reality, building topology
Figure generates electric power services application model.The electric power services application model can also show the business of operation system
Application scenarios.
According to above-mentioned connection relationship, the hardware device of the operation system or the operation data of software module are collected.
According to electric power services application model, the network equipment associated with operation system is determined, collect and business system
It unites the operation data of the associated network equipment.Specifically, can determine adjacent net according to electric power services application model
Network equipment collects the operation data of adjacent network device.The adjacent network device is the equipment with the operation system is run
The adjacent network equipment.It can also determine with the path network equipment, collect with path net according to electric power services application model
The operation data of network equipment.Refer to that data point devices from is transmitted to the path network equipment to be passed through in the path of end device
The network equipment.
The operation data of the network equipment may include at least one of: equipment alarm information, operating condition, breaks at log
Face data etc..The profile data be reaction break down time point the network equipment operating condition data.
Step S104 analyzes the being associated property of operation data of collection.
The operation data of index for selection exception from the operation data；Obtain the operation data phase with the Indexes Abnormality
Associated operation data；According to the operation data of the Indexes Abnormality and the associated operation data, failure is primarily determined
Reason.
Step S106, according to preset network failure knowledge base, it is determined whether network level failure occurs；If so, holding
Row step S108；If not, executing step S110.
According to the failure cause primarily determined, in conjunction with preset network failure knowledge base, it is determined whether network level occurs
Failure.
Step S108, fault point generate the network analysis comprising fault point information and report.
Step S110 generates the normal network analysis report of network.
In case of network level failure, then according to the Operational Data Analysis fault rootstock of collection, fault point is generated
Network analysis report comprising fault point information.If network level failure does not occur, the normal network analysis of network is generated
Report, explanation is operation system faults itself.
Method for diagnosing faults provided in an embodiment of the present invention, when receiving the fault warning information of operation system, according to
The electric power services application model pre-established, using warning information is applied, in conjunction with path adjacent and same on same time shaft
The associated element such as warning information, operating condition, profile data, the log information of the network equipment, depth is dug from time dimension
Associated dynamic data and fuzzy reasoning are dug, network failure association analysis in all directions is carried out, it can be rapidly and accurately to electric power
The fault diagnosis and location that service application carries out network level is produced, to improve the efficiency and performance of communication network.
Embodiment two
With above method embodiment correspondingly, present embodiments provide a kind of trouble-shooter, as shown in Fig. 2, should
Device includes following module:
Data collection module 21, for when receiving the fault warning information of operation system, according to the electricity pre-established
Power produce business application model, collect the operation system operation data and the network equipment associated with the operation system
Operation data；
Data analysis module 22, for being associated property of the operation data analysis to collection；
Fault diagnosis module 23, for according to preset network failure knowledge base, it is determined whether network level failure occurs；
If so, fault point, generates the network analysis comprising fault point information and reports；If not, generating the normal network of network
Analysis report.
The electric power services application model includes the company between the hardware device and software module of the operation system
Connect relationship；The data collection module 21, is also used to: according to the connection relationship, collecting the operation data of the operation system；
According to the electric power services application model, the network equipment associated with the operation system is determined, collect and the industry
The operation data of the associated network equipment of business system.
The data collection module 21, can be also used for: according to the electric power services application model, determine adjacent net
Network equipment collects the operation data of adjacent network device；According to the electric power services application model, same path network is determined
Equipment collects the operation data with the path network equipment.
The data analysis module 22, can be also used for: the operation data of index for selection exception from the operation data；
Obtain operation data associated with the operation data of the Indexes Abnormality；According to the operation data of the Indexes Abnormality and described
Associated operation data, primarily determines failure cause.
Trouble-shooter provided in an embodiment of the present invention, when receiving the fault warning information of operation system, according to
The electric power services application model pre-established, using warning information is applied, in conjunction with path adjacent and same on same time shaft
The associated element such as warning information, operating condition, profile data, the log information of the network equipment, depth is dug from time dimension
Associated dynamic data and fuzzy reasoning are dug, network failure association analysis in all directions is carried out, it can be rapidly and accurately to electric power
The fault diagnosis and location that service application carries out network level is produced, to improve the efficiency and performance of communication network.
Embodiment three
Present embodiments provide a kind of electronic equipment corresponding with above method embodiment.Fig. 3 is the electronic equipment
Structural schematic diagram, as shown in figure 3, the equipment includes processor 31 and memory 32；Wherein, memory 32 is for storing one
Or a plurality of computer instruction, one or more computer instruction are executed by processor, to realize above-mentioned method for diagnosing faults.
Realization device shown in Fig. 3 further includes bus 33 and network interface 34, processor 31, network interface 34 and memory
32 are connected by bus 33.
Wherein, memory 32 may include high-speed random access memory (RAM, Random Access Memory),
It may further include non-labile memory (non-volatile memory), for example, at least a magnetic disk storage.Bus 33
It can be isa bus, pci bus or eisa bus etc..The bus can be divided into address bus, data/address bus, control bus
Deng.Only to be indicated with a four-headed arrow in Fig. 3 convenient for indicating, it is not intended that an only bus or a type of total
Line.
Network interface 34 is connected for the network equipment adjacent at least one and other network units.
Processor 31 may be a kind of IC chip, the processing capacity with signal.During realization, above-mentioned side
Each step of method can be completed by the integrated logic circuit of the hardware in processor 31 or the instruction of software form.Above-mentioned
Processor 31 can be general processor, including central processing unit (Central Processing Unit, abbreviation CPU), network
Processor (Network Processor, abbreviation NP) etc.；It can also be digital signal processor (Digital Signal
Processing, abbreviation DSP), specific integrated circuit (Application Specific Integrated Circuit, referred to as
ASIC), ready-made programmable gate array (Field-Programmable Gate Array, abbreviation FPGA) or other are programmable
Logical device, discrete gate or transistor logic, discrete hardware components.It may be implemented or execute embodiment of the present invention
In disclosed each method, step and logic diagram.General processor can be microprocessor or the processor is also possible to
Any conventional processor etc..The step of method in conjunction with disclosed in embodiment of the present invention, can be embodied directly in hardware decoding
Processor executes completion, or in decoding processor hardware and software module combination execute completion.Software module can position
In random access memory, flash memory, read-only memory, programmable read only memory or electrically erasable programmable memory, register
In the storage medium of equal this fields maturation.The storage medium is located at memory 32, and processor 31 reads the information in memory 32,
The step of completing the method for aforementioned embodiments in conjunction with its hardware.
Embodiment of the present invention additionally provides a kind of machine readable storage medium, and machine readable storage medium storage is organic
Device executable instruction, for the machine-executable instruction when being called and being executed by processor, machine-executable instruction promotes processor
Realize above-mentioned method for diagnosing faults, specific implementation can be found in method implementation, and details are not described herein.
Method for diagnosing faults, device and electronic equipment technical characteristic having the same provided in an embodiment of the present invention, so
Also it can solve identical technical problem, reach identical technical effect.
It should be noted that in embodiment provided by the present invention, it should be understood that disclosed system and method, it can
To realize by another way.The apparatus embodiments described above are merely exemplary, for example, the unit is drawn
Point, only a kind of logical function partition, there may be another division manner in actual implementation, in another example, multiple units or group
Part can be combined or can be integrated into another system, or some features can be ignored or not executed.It is described to be used as separation unit
The unit that part illustrates may or may not be physically separated, and component shown as a unit can be or can also
Not to be physical unit, it can it is in one place, or may be distributed over multiple network units.It can be according to reality
Needs some or all of the units may be selected to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in embodiment provided by the invention can integrate in one processing unit, it can also
To be that each unit physically exists alone, can also be integrated in one unit with two or more units.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product
It is stored in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, server or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
And storage medium above-mentioned includes: that USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic or disk.
In addition, term " first ", " second ", " third " are used for description purposes only, it is not understood to indicate or imply phase
To importance.
Finally, it should be noted that embodiment described above, only a specific embodiment of the invention, to illustrate the present invention
Technical solution, rather than its limitations, scope of protection of the present invention is not limited thereto, although with reference to the foregoing embodiments to this hair
It is bright to be described in detail, those skilled in the art should understand that: anyone skilled in the art
In the technical scope disclosed by the present invention, it can still modify to technical solution documented by previous embodiment or can be light
It is readily conceivable that variation or equivalent replacement of some of the technical features；And these modifications, variation or replacement, do not make
The essence of corresponding technical solution is detached from the spirit and scope of technical solution of the embodiment of the present invention, should all cover in protection of the invention
Within the scope of.
Claims (10)
1. a kind of method for diagnosing faults characterized by comprising
When receiving the fault warning information of operation system, according to the electric power services application model pre-established, collect
The operation data of the operation data of the operation system and the network equipment associated with the operation system；The operation system
For electric power services system；
Being associated property of operation data analysis to collection；
According to preset network failure knowledge base, it is determined whether network level failure occurs；
If so, fault point, generates the network analysis comprising fault point information and reports；
If not, generating the normal network analysis report of network.
2. the method according to claim 1, wherein the electric power services application model includes the business
Connection relationship between the hardware device and software module of system；According to the electric power services application model pre-established, receive
Collect the operation system operation data and the network equipment associated with the operation system operation data the step of, packet
It includes:
According to the connection relationship, the operation data of the operation system is collected；
According to the electric power services application model, the network equipment associated with the operation system, collection and institute are determined
State the operation data of the associated network equipment of operation system.
3. according to the method described in claim 2, it is characterized in that, according to the electric power services application model, determine with
The associated network equipment of operation system collects the step of the operation data of the network equipment associated with the operation system
Suddenly, comprising:
According to the electric power services application model, adjacent network device is determined, collect the operation data of adjacent network device；
According to the electric power services application model, determines with the path network equipment, collect the operation with the path network equipment
Data.
4. the method according to claim 1, wherein the step of being associated property of the operation data analysis to collection
Suddenly, comprising:
The operation data of index for selection exception from the operation data；
Obtain operation data associated with the operation data of the Indexes Abnormality；
According to the operation data of the Indexes Abnormality and the associated operation data, failure cause is primarily determined.
5. a kind of trouble-shooter characterized by comprising
Data collection module, for when receiving the fault warning information of operation system, according to the power generation pre-established
Service application model collects the operation data of the operation system and the operation of the network equipment associated with the operation system
Data；
Data analysis module, for being associated property of the operation data analysis to collection；
Fault diagnosis module, for according to preset network failure knowledge base, it is determined whether network level failure occurs；If
It is fault point, generates the network analysis comprising fault point information and report；If not, generating the normal network analysis of network
Report.
6. device according to claim 5, which is characterized in that the electric power services application model includes the business
Connection relationship between the hardware device and software module of system；The data collection module, is also used to:
According to the connection relationship, the operation data of the operation system is collected；
According to the electric power services application model, the network equipment associated with the operation system, collection and institute are determined
State the operation data of the associated network equipment of operation system.
7. device according to claim 6, which is characterized in that the data collection module is also used to:
According to the electric power services application model, adjacent network device is determined, collect the operation data of adjacent network device；
According to the electric power services application model, determines with the path network equipment, collect the operation with the path network equipment
Data.
8. device according to claim 5, which is characterized in that the data analysis module is also used to:
The operation data of index for selection exception from the operation data；
Obtain operation data associated with the operation data of the Indexes Abnormality；
According to the operation data of the Indexes Abnormality and the associated operation data, failure cause is primarily determined.
9. a kind of electronic equipment, which is characterized in that including memory and processor；Computer journey is stored on the memory
Sequence, the computer program execute method according to any one of claims 1 to 4 when being run by the processor.
10. a kind of computer readable storage medium, computer program, feature are stored on the computer readable storage medium
It is, the step of method described in any one of the claims 1 to 4 is executed when the computer program is run by processor
Suddenly.
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| CN201910186520.9A CN109818808B (en) | 2019-03-12 | 2019-03-12 | Fault diagnosis method and device and electronic equipment |
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| CN201910186520.9A CN109818808B (en) | 2019-03-12 | 2019-03-12 | Fault diagnosis method and device and electronic equipment |
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| Publication number | Publication date |
|---|---|
| CN109818808B (en) | 2022-05-10 |
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