CN109816430A - The method for promoting user satisfaction based on electric e family - Google Patents
The method for promoting user satisfaction based on electric e family Download PDFInfo
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Abstract
The invention discloses the methods for promoting user satisfaction based on electric e family, are related to power management techniques field;It relies on server, mobile terminal and internet, including enquiry module, publicity module, sweeps and sweep module and comment area's module, inquires corresponding information according to user demand;Its by server, mobile terminal, internet, enquiry module, publicity module, sweep and sweep module and comment area's module etc., realize electricity charge information, Power policy and the meter information of inquiry user in time, improve user satisfaction.
Description
Technical field
The present invention relates to power management techniques field more particularly to a kind of methods for promoting user satisfaction based on electric e family.
Background technique
Server, also referred to as servomechanism are to provide the equipment of the service of calculating.Since server needs to respond service request, and
It is handled, therefore in general server should have the service of undertaking and ensure the ability of service.
The composition of server includes that processor, hard disk, memory, system bus etc. are similar with general computer architecture, but
It is that in processing capacity, stability, reliability, safety, scalability, can be managed due to needing to provide highly reliable service
Rationality etc. is more demanding.
In a network environment, the service type provided according to server is different, is divided into file server, database service
Device, apps server, WEB server etc..
Classification server is as follows:
It is distinguished according to architectural framework, server is broadly divided into two classes:
86 server of non-x: including mainframe, minicomputer and unix server, they be using RISC i.e. reduced instruction set computer or
EPIC, that is, explicitly parallel instruction code processor, and mainly use the server of UNIX and other special purpose operating systems, reduced instruction
Set processor mainly has at the POWER and Power PC Processor of IBM Corporation, SUN and the SPARC of Fuji Tsu's R & D Cooperation
Reason device, EPIC processor are mainly the Itanium processor etc. of Intel research and development.This server is expensive, system closing, still
Stability is good, and performance is strong, is used primarily in the core system of the large enterprises such as finance, telecommunications.
X86 server: also known as CISC, that is, complex instruction set IA frame serverPC, i.e., the PC server usually said, it is base
In PC machine architecture, the processor chips of the compatible x86 instruction set of Intel or other and the clothes of Windows operating system are used
Business device.Cheap, good compatibility, stability is poor, safety is not counting too high, is used primarily in medium-sized and small enterprises and non-key business
In.
It is divided by application level
Divided by application level and be also commonly referred to as " dividing by server class " or " press network size " point, be server the most
A kind of universal division methods, the class of level or server that it is mainly applied according to server in a network is come to divide
's.It should be noted that server class referred herein is not to divide by server CPU frequency height, but according to entire
The comprehensive performance of server, especially used by some server special technologies measure.According to this division method, it services
Device can be divided into: basic server, workgroup server, departmental server, enterprise-level server.
1, basic server
This kind of server is the server of most basic a kind of server and deep low gear.With the increasingly raising of PC technology, perhaps
The configuration of more basic servers and PC machine is similar, so also there is groups of people to think basic server and " PC server " etc.
Together.The server characteristics that this kind of server is included not are very much, usually only to have the following characteristics:
1 has the redundancy of some basic hardwares, such as hard disk, power supply, fan, but is not required;
2 generally use scsi interface hard disk, also have using SATA serial line interface;
3 section components support hot plug, such as hard disk and memory, what these nor is it necessary that;
4 there is usually one CPU, but are not absolute;
5 memory size maximums support 16GB.
This kind of server mainly uses Windows or netware network operating system, can sufficiently meet office's type
The file-sharing of small-/medium-sized Intranet user, data processing, Internet access and simple database application demand.This clothes
Be engaged in device and general PC machine it is much like, have many small companies simply with regard to using a high performance brand PC machine as server,
So no matter all very nearly the same with a power PC brand name computer in performance or in price this server is.
The connected terminal of basic server is than relatively limited, usually 20 or so, moreover stability, scalability with
And Tolerate and redundance performance is poor, is only applicable to do not have large database data exchange, routine work network flow little, without length
The small business that phase is uninterruptedly switched on.What is but illustrated is a little exactly relatively large server exploitation, the production having at present
Manufacturer also marks off several class in our enterprise-level servers to be said later, wherein deep low gear a enterprise level service
Device class is exactly to be referred to as " entry level enterprise-level server ", and entry level said here is not to be said above with us "
Entry level " has the same meaning, but this division is still fewer.One more thing is that this server is generally adopted
It is that " IA structure " is commonly called as based on Intel Architecture with the private server cpu chip of Intel, this is not a kind of hard certainly
Property standard regulation, but due to the application level requirements and price limitations of the server.
2, Workgroup Servers
Workgroup Servers is the server of one higher than an entry level level, but still falls within low-grade server etc.From this
A name is it can also be seen that it can only connect a working group, and 50 or so, then multi-user, network size is smaller, server
Stability also application environment high unlike our the following enterprise-level servers to be said, certainly in other performance aspects
It is required that also accordingly wanting lower.Workgroup Servers has the following main characteristics:
1. usually only supporting the application server of single or double CPU structure, but it is also not absolutely, working group's clothes of especially SUN
Business device just has the Workgroup Servers that can support up to 4 processors, and the server of this certain type is in price also with regard to some
It is different.
2. the ECC memory of large capacity and the SM bus of enhancing server admin function can be supported.
3. function is compared with comprehensive, manageability is strong and easy to maintain.
4. using Intel server CPU and Windows/NetWare network operating system, but also some is to use
UNIX sequence of maneuvers system.
5. can satisfy the data processing of small-/medium-sized Intranet user, file-sharing, Internet access and simple data library
The demand of application.
Workgroup Servers increases compared with performance for basic server, and function is enhanced, and has certain expand
Malleability, but it is fault-tolerant and redundancy performance is still not perfect, can not meet the application of large-scale database system, but price is also more expensive than the former
Many corresponds generally to 2 to 3 high performance PC brand name computer total prices.
3, departmental server
This kind of server is the column for belonging to middle-grade server, typically symmetrical processor architectures more than support dual processors, is had
Than more completely hardware configuration, such as disk array, storage bracket.The maximum feature of departmental server is exactly, in addition to having
Outside Workgroup Servers whole server characteristics, it is also integrated with a large amount of monitoring and management circuit, there is comprehensive server pipe
Reason ability, can monitor such as temperature, voltage, fan, cabinet state parameter, combined standard server management software makes administrator
Member understands the working condition of server in time.Meanwhile most of departmental servers have excellent system expandability, Neng Gouman
Sufficient user when the business volume increases rapidly can timely online upgrade system, the investment of users is fully protected.It is enterprise network
Each base layer data acquisition units dispersed in network and top data center keep the necessary links being smoothly connected to, generally in
The first choice of type enterprise, it can also be used to the industries such as finance, post and telecommunications.
Departmental server generally uses each self-developed cpu chip of IBM, SUN and HP, and this kind of chip is usually RISC knot
Structure, used operating system are usually UNIX sequence of maneuvers system, and LINUX has also obtained answering extensively in departmental server
With.
Departmental server can connect 100 or so computer users, be suitable for processing speed and system reliability
Higher medium-sized and small enterprises' network, hardware configuration is relatively high, and reliability is higher than workgroup server, when
Its right price is also higher, usually 5 or so high-performance PC machine price summations.Due to this kind of server need to install it is more
Component, so cabinet is usually larger, using cabinet-type.
4, enterprise-level server
Enterprise-level server is to belong to high-grade server ranks, and just because of this, the enterprise that can produce this server is also not very
It is more but same horizontal because what need to reach without professional standard hardware regulation enterprise-level server, so it also seen that many
Do not have exploitation, the enterprise of production enterprise level server claims that oneself has enterprise-level server.Enterprise-level server is most
It at least is the symmetrical processor architecture using 4 or more CPU, some is up to tens.
In addition general that also there is independent double channels PCI and memory expansion board design, there is high memory bandwidth, large capacity heat
Plug hard disk and hot plug power supply, superpower data-handling capacity and cluster performance etc..The cabinet of this enterprise-level server is just
Bigger, generally cabinet-type, some is also made of several cabinets, as mainframe.Enterprise-level server product removes
Have outside departmental server whole server characteristics, maximum feature is exactly that it also has having highly fault tolerant, excellent
Scalability, failure pre-alarm function, inline diagnosis and RAM, PCI, CPU etc. there is hot plug performance.Some enterprise-level clothes
Business device also introduces many good characteristics of mainframe computer.Chip used by this kind of server is also all that several big servers are opened
Hair, production firm oneself exploitation exclusive cpu chip, used operating system is typically also UNIX, Solaris, or
LINUX。
Enterprise-level server, which is suitble to operate in, needs to handle mass data, high processing rate and high to reliability requirement
Finance, security, traffic, post and telecommunications, communication or large enterprise.Enterprise-level server for Net-connected computer more than hundreds, it is right
Processing speed and the very high catenet of security request data.The hardware configuration highest of enterprise-level server, system reliability
Also most strong.
It has been a universal selection that solid state hard disk is configured in server, especially if the service of only very little ratio
Device is especially true there are performance issue.Solid state hard disk can help the bottleneck of user's settlement server performance.Solid state hard disk
It can also allow high speed storing more close to processor and this potential bottleneck weeds out by shared storage network.Have three at present
The form of kind solid state hard disk is as up to standard: i.e. hard drive type SSD, SSD DIMM and PCIs SSD.
5, typical server application
Office OA server, ERP server, WEB server, database server, financial server, mail server, printing
Server, cluster server, no disk office system, no flaking server, no disk tutoring system, video monitoring server, stream
Media server, VOD ordering server, network downloading, SP service, network teaching server, IDC- host are hired out, IDC-
Virtual Space, IDC- network game, IDC- hosting, game server, high-performance calculation HPC, desktop supercomputer, forum servers.
Server characteristics are as follows:
It can be measured whether the server has achieved its design goal in terms of these;R:Reliability reliability;A:
Availability availability;S:Scalability scalability;U:Usability ease for use;M:Manageability can
It is managerial, i.e. the RASUM measurement standard of server.
1, scalability
Server must have certain " scalability ", this is because enterprise network is it is not possible that permanency, is especially working as
Modern information age.If the not certain scalability of server, when the number of users increases, they are not competent, a value is several
Ten thousand in addition the server of hundreds of thousands will suffer exit in a short time, this is that any enterprise is all unaffordable.In order to keep
Scalability, it usually needs have certain expansible space and redundnat member on the server, as disk array bay, PCI and
Memory module slot bit etc..
Scalability is embodied in whether hard disk is extendible, and whether CPU is scalable or whether extension, system are supported
Plurality of optional mainstream operation system such as WindowsNT, Linux or UNIX etc., being only in this way just able to maintain up-front investment is
Later period makes full use of.
2, usability
The function of server is complicated many for PC machine, refers not only to its hardware configuration, more refers to its software systems
Configuration.Server will realize so many function, can not imagine without comprehensive software support.But software systems one
It is more, and may cause the service performance decline of server, administrative staff can not effectively manipulate.So many manufacturer servers into
When the design of row server, in addition to fully considering the availability and stability of the server, it is necessary in server
Usability in terms of the lower sufficient time.
The usability of server is mainly reflected in whether easy to operate server is, and whether complete user's navigation system is
Kind, chassis design is hommization, restores function either with or without key, if having operating system backup, and either with or without enough
Training support etc..
3, availability etc.
For a server, a very important aspect is exactly its " availability ", i.e., selected server is able to satisfy
The requirement of long-term stable operation cannot often go wrong.It is equivalent to the reliability Reliability that Sun is proposed in fact.
Because that server is faced is the user of whole network, rather than single user, in large and medium-sized enterprise, usually
It is required that server is forever unbroken.In some special applications, though without user use, some servers also not between
It works, because it provides connection service for user with having to last for, is going to work but regardless of being, or come off duty disconnectedly, regardless of being
Working day, or rest, festivals or holidays.Here it is the basic reasons for requiring server that must have high stability.
In general special server will work without interruption for 7X24 hours, especially the network service as some large sizes
Device, server, Website server as used in major company, and offer public service iqdeWEB server etc. are even more so.For
For these servers, the number that perhaps really work is switched on is once, that is, after it has just bought back installation configuration well comprehensively
That time formally used is put into, hereafter, it is worked without interruption, until thoroughly scrapping.If gone wrong at the drop of a hat,
Network can not be able to maintain permanent normal operation.In order to ensure server obtains " availability " with high, in addition to requiring each fittings quality
It crosses outside the Pass, can also take necessary technology and configuration measure, such as hardware redundancy, inline diagnosis.
4, ease of manageability
In the main features of the server, there are one key properties, that is, " ease of manageability " of server.Although we say
Server needs to continue working incessantly, but product good again is likely to break down, by it has often been said that a word come
It says and is exactly: not being not know that it may be bad, but do not know when bad it is.Although server has enough guarantors in terms of stability
Barrier, but should also have the necessary measure for avoiding error, to find the problem in time, and it is out of order and can be also maintained in time.
This can not only reduce the chance of Server Error, while also be greatly improved the efficiency of server maintenance.Namely Sun is mentioned in fact
Serviceability Serviceability out.
The ease of manageability of server is also embodied in server either with or without intelligent management system, either with or without auto-alarm function,
Whether the management system of independence and system is had, either with or without LCD monitor etc..Only in this way, administrator could easily manage
Reason, efficient operation.
Prior art problem and thinking:
Our workers are frequently encountered such problems: when worker not in unit or After Hours, often may be useful for family and call
Inquire Customs Assigned Number, electricity charge information, troublshooting, outage information, the relevant informations such as Power policy, but worker is in unit,
The information that user provides is not also comprehensive, thus brings certain difficulty to inquiry, cannot satisfactorily reply user demand, it is necessary to
User could be replied after working or the inquiry of receipt position, and because overlong time is possible to forget this thing after employee's working, just need
It wants user to wait, if user waits being impatient of is possible to that dispute occurs.
Summary of the invention
Technical problem to be solved by the invention is to provide a kind of methods for promoting user satisfaction based on electric e family, lead to
Cross server, mobile terminal, internet, enquiry module, publicity module, sweep and sweep module and comment area's module etc., realize and
When inquire user electricity charge information, Power policy and meter information, improve user satisfaction.
In order to solve the above technical problems, the technical solution used in the present invention is: relying on server, mobile terminal and interconnection
Net, including enquiry module, publicity module, sweep and sweep module and comment area's module, corresponding information is inquired according to user demand.
A further technical solution lies in: the enquiry module, the information that inquiry user needs, the information includes user
Electricity charge information, Power policy, meter information.
A further technical solution lies in: the publicity module delivers way, deed and policy in work.
A further technical solution lies in: described sweep sweeps module, scans user's table number or subscriber-coded, correspondingly inquires
The relevant information of the user.
A further technical solution lies in: comment area module delivers the comment information of worker, and the comment information is
Working method or opinion.
A further technical solution lies in: further include login module, the login module, using worker with name+password+
The mode login service device of mobile terminal identifying code.
A further technical solution lies in: it further include logging modle, the logging modle generates the operation note for logging in worker
Record.
A further technical solution lies in: the mobile terminal is smart phone.
A further technical solution lies in: the server and internet wired connection, mobile terminal by internet with
Server is wirelessly connected.
A further technical solution lies in: the server is connect with internet wireless, mobile terminal by internet with
Server is wirelessly connected.
The beneficial effects of adopting the technical scheme are that
Electricity charge information, Power policy and the meter information for realizing inquiry user in time, improve user satisfaction.It is detailed in specific
Embodiment introduction.
Detailed description of the invention
Fig. 1 is topological diagram of the invention.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present application, technical solutions in the embodiments of the present application carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of embodiments of the present application, instead of all the embodiments.Below
Description only actually at least one exemplary embodiment be it is illustrative, never as to the application and its application or making
Any restrictions.Based on the embodiment in the application, those of ordinary skill in the art are not making creative work premise
Under every other embodiment obtained, shall fall in the protection scope of this application.
Many details are explained in the following description in order to fully understand the application, but the application can be with
Implemented using other than the one described here other way, those skilled in the art can be without prejudice to the application intension
In the case of do similar popularization, therefore the application is not limited by the specific embodiments disclosed below.
It should be noted that term used herein above is merely to describe specific embodiment, and be not intended to restricted root
According to the illustrative embodiments of the application.As used herein, unless the context clearly indicates otherwise, otherwise singular
Also it is intended to include plural form, additionally, it should be understood that, when in the present specification using term "comprising" and/or " packet
Include " when, indicate existing characteristics, step, operation, device, component and/or their combination.
Unless specifically stated otherwise, positioned opposite, the digital table of the component and step that otherwise illustrate in these embodiments
Up to the unlimited scope of the present application processed of formula and numerical value.Simultaneously, it should be appreciated that for ease of description, each portion shown in attached drawing
The size divided not is to draw according to actual proportionate relationship.For technology, side known to person of ordinary skill in the relevant
Method and equipment may be not discussed in detail, but in the appropriate case, and the technology, method and apparatus should be considered as authorizing explanation
A part of book.In shown here and discussion all examples, any occurrence should be construed as merely illustratively, and
Not by way of limitation.Therefore, the other examples of exemplary embodiment can have different values.It should also be noted that similar label
Similar terms are indicated in following attached drawing with letter, therefore, once it is defined in a certain Xiang Yi attached drawing, then subsequent attached
It does not need that it is further discussed in figure.
In the description of the present application, it is to be understood that the noun of locality such as " front, rear, top, and bottom, left and right ", " laterally, vertical,
Vertically, orientation or positional relationship indicated by level " and " top, bottom " etc. is normally based on orientation or position shown in the drawings and closes
System is merely for convenience of description the application and simplifies description, and in the absence of explanation to the contrary, these nouns of locality do not indicate that
It must have a particular orientation or be constructed and operated in a specific orientation with the device or element for implying signified, therefore cannot manage
Solution is the limitation to the application protection scope;The noun of locality " inside and outside " refers to inside and outside the profile relative to each component itself.
For ease of description, spatially relative term can be used herein, as " ... on ", " ... top ",
" ... upper surface ", " above " etc., for describing such as a device shown in the figure or feature and other devices or spy
The spatial relation of sign.It should be understood that spatially relative term is intended to comprising the orientation in addition to device described in figure
Except different direction in use or operation.For example, being described as if the device in attached drawing is squeezed " in other devices
It will be positioned as " under other devices or construction after part or construction top " or the device of " on other devices or construction "
Side " or " under other devices or construction ".Thus, exemplary term " ... top " may include " ... top " and
" in ... lower section " two kinds of orientation.The device can also be positioned with other different modes and (is rotated by 90 ° or in other orientation), and
And respective explanations are made to the opposite description in space used herein above.
In addition, it should be noted that, limiting components using the words such as " first ", " second ", it is only for be convenient for
Corresponding components are distinguished, do not have Stated otherwise such as, there is no particular meanings for above-mentioned word, therefore should not be understood as to this
Apply for the limitation of protection scope.
Embodiment 1:
As shown in Figure 1, relying on server, movement eventually the invention discloses a kind of method for promoting user satisfaction based on electric e family
End and internet, including enquiry module, publicity module, sweep and sweep module and comment area's module, it is inquired according to user demand corresponding
Information.
The enquiry module, the information that inquiry user needs, the information include the electricity charge information of user, Power policy,
Meter information.
The publicity module delivers way, deed and policy in work.
Described sweep sweeps module, scans user's table number or subscriber-coded, correspondingly inquires the relevant information of the user.
Comment area module, delivers the comment information of worker, and the comment information is working method or opinion.
The mobile terminal is smart phone.
Embodiment 2:
On the basis of embodiment 1, the invention discloses a kind of method for promoting user satisfaction based on electric e family, service is relied on
Device, mobile terminal and internet, including enquiry module, publicity module, sweep and sweep module, comment area's module, login module and note
Module is recorded, corresponding information is inquired according to user demand.
The enquiry module, the information that inquiry user needs, the information include the electricity charge information of user, Power policy,
Meter information.
The publicity module delivers way, deed and policy in work.
Described sweep sweeps module, scans user's table number or subscriber-coded, correspondingly inquires the relevant information of the user.
Comment area module, delivers the comment information of worker, and the comment information is working method or opinion.
The login module, the login service device by the way of worker's name+password+mobile terminal identifying code.
The logging modle generates the operation note for logging in worker.
The mobile terminal is smart phone.
Embodiment 3:
On the basis of embodiment 2, the invention discloses a kind of methods for promoting user satisfaction based on electric e family, rely on service
Device, mobile terminal and internet, including enquiry module, publicity module, sweep and sweep module, comment area's module, login module and note
Module is recorded, corresponding information is inquired according to user demand.
The enquiry module, the information that inquiry user needs, the information include the electricity charge information of user, Power policy,
Meter information.
The publicity module delivers way, deed and policy in work.
Described sweep sweeps module, scans user's table number or subscriber-coded, correspondingly inquires the relevant information of the user.
Comment area module, delivers the comment information of worker, and the comment information is working method or opinion.
The login module, the login service device by the way of worker's name+password+mobile terminal identifying code.
The logging modle generates the operation note for logging in worker.
The mobile terminal is smart phone.
The server and internet wired connection, mobile terminal are wirelessly connected by internet and server.
Embodiment 4:
On the basis of embodiment 2, the invention discloses a kind of methods for promoting user satisfaction based on electric e family, rely on service
Device, mobile terminal and internet, including enquiry module, publicity module, sweep and sweep module, comment area's module, login module and note
Module is recorded, corresponding information is inquired according to user demand.
The enquiry module, the information that inquiry user needs, the information include the electricity charge information of user, Power policy,
Meter information.
The publicity module delivers way, deed and policy in work.
Described sweep sweeps module, scans user's table number or subscriber-coded, correspondingly inquires the relevant information of the user.
Comment area module, delivers the comment information of worker, and the comment information is working method or opinion.
The login module, the login service device by the way of worker's name+password+mobile terminal identifying code.
The logging modle generates the operation note for logging in worker.
The mobile terminal is smart phone.
The server is connect with internet wireless, and mobile terminal is wirelessly connected by internet and server.
Illustrate:
When worker not in unit or After Hours, can be convenient inquiry Customs Assigned Number, electricity charge information, troublshooting, outage information, electricity
The relevant informations such as power policy, meet user demand in time.
Worker after adopting this method, not in unit, then has customer requirement query-related information, can be very good to reply
Client, avoid client because etc. discontented mood to be generated.
Worker is logged in name+password+mobile phone identifying code mode, it is ensured that non-I cannot log in, and all operations are equal
There is relative recording.
Implementation result and application range:
It faster and better can solve the problems, such as that client proposes;The faster and better understanding client-related information of energy;It can be faster and better
Understand live meter information;The pressure of indoor service personnel can effectively be reduced;Worker can be better understood by suggest and require, increased
Add company's cohesiveness.This method is suitble to using power supply station, base whole worker.
Claims (10)
1. a kind of method for promoting user satisfaction based on electric e family, it is characterised in that: rely on server, mobile terminal and interconnection
Net, including enquiry module, publicity module, sweep and sweep module and comment area's module, corresponding information is inquired according to user demand.
2. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: the inquiry mould
Block, the information that inquiry user needs, the information includes electricity charge information, Power policy, the meter information of user.
3. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: the publicity mould
Block delivers way, deed and policy in work.
4. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: described sweep sweeps
Module scans user's table number or subscriber-coded, correspondingly inquires the relevant information of the user.
5. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: the comment area
Module, delivers the comment information of worker, and the comment information is working method or opinion.
6. the method for promoting user satisfaction based on electric e family described in any one of -5 according to claim 1, feature exist
In: it further include login module, the login module logs in clothes by the way of worker's name+password+mobile terminal identifying code
Business device.
7. the method according to claim 6 for promoting user satisfaction based on electric e family, it is characterised in that: further include record
Module, the logging modle generate the operation note for logging in worker.
8. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: described mobile whole
End is smart phone.
9. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: the server
With internet wired connection, mobile terminal is wirelessly connected by internet and server.
10. the method according to claim 1 for promoting user satisfaction based on electric e family, it is characterised in that: the server
It is connect with internet wireless, mobile terminal is wirelessly connected by internet and server.
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