CN109783326A - A kind of method and device of prompt system type of error, electronic equipment - Google Patents
A kind of method and device of prompt system type of error, electronic equipment Download PDFInfo
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- CN109783326A CN109783326A CN201811550637.2A CN201811550637A CN109783326A CN 109783326 A CN109783326 A CN 109783326A CN 201811550637 A CN201811550637 A CN 201811550637A CN 109783326 A CN109783326 A CN 109783326A
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Abstract
The present invention relates to art of cryptography, disclose method and device, the electronic equipment of a kind of prompt system type of error.This method comprises: obtaining the corresponding initial system type of error of the system mistake in response to the system mistake identified；It searches system mistake type and user prompts the table of comparisons, obtain the corresponding user's prompt information of initial system type of error；Abstract operation is carried out to user's prompt information, obtains the corresponding summary info of user's prompt information；Initial system type of error is encrypted according to summary info, obtains goal systems type of error；Displaying target system mistake type and user's prompt information.It by straightaway user's prompt information and using the goal systems type of error that cryptographic technique obtains to prompt user, rather than shows error code, solves the problems, such as to bring panic sense to user due to error code indigestion, be able to ascend user experience.
Description
Technical field
The present invention relates to art of cryptography, in particular to a kind of method and device of prompt system type of error, electronics
Equipment.
Background technique
Most terminal electronic device will be installed application program (Application, APP), and APP is in operational process
In it sometimes appear that system mistake and influence user use.In order to allow user to recognize the system mistake of appearance, so as to user and
When take counter-measure, it is necessary to issue the user with system mistake prompt by APP.
Currently, can show error code when system mistake occurs in APP to prompt user, but these error codes are
It is very obscure, it is difficult to be understood by general user (layman).This stiff system mistake reminding method can give one
As user bring panic sense, user experience is bad.
Summary of the invention
In order to solve the problems, such as to bring panic sense to user due to error code indigestion present in the relevant technologies,
The present invention provides a kind of method and devices of prompt system type of error, electronic equipment.
First aspect of the embodiment of the present invention discloses a kind of method of prompt system type of error, which comprises
In response to the system mistake identified, the corresponding initial system type of error of the system mistake is obtained；
It searches system mistake type and user prompts the table of comparisons, obtain the corresponding user of the initial system type of error and mention
Show information；
Abstract operation is carried out to user's prompt information, obtains the corresponding summary info of user's prompt information；
The initial system type of error is encrypted according to the summary info, obtains goal systems type of error；
Show the goal systems type of error and user's prompt information.
As an alternative embodiment, in first aspect of the embodiment of the present invention, the lookup system mistake type
The table of comparisons is prompted with user, before obtaining the corresponding user's prompt information of the initial system type of error, the method is also wrapped
It includes:
It establishes the system mistake type and user prompts the table of comparisons；
Legacy system type of error is obtained, and saves to the system mistake type and user and prompts the table of comparisons；
The corresponding user's prompt information of the legacy system type of error is obtained, and corresponds to and saves to the system mistake class
Type and user prompt the table of comparisons.
As an alternative embodiment, in first aspect of the embodiment of the present invention, it is described to be in response to what is identified
System mistake, before obtaining the corresponding initial system type of error of the system mistake, the method also includes:
When detecting that user's triggering operates the registration of account, target digest algorithm is distributed for the account, and by institute
It states target digest algorithm to save to registering terminal equipment, the end that the registering terminal equipment uses when being the user's registration account
End equipment；
It is described that abstract operation is carried out to user's prompt information, obtain the corresponding abstract letter of user's prompt information
Breath, comprising:
The target digest algorithm is called, abstract fortune is carried out to user's prompt information according to the target digest algorithm
It calculates, obtains the corresponding summary info of user's prompt information.
As an alternative embodiment, in first aspect of the embodiment of the present invention, the goal systems type of error
It is described that the initial system type of error is encrypted according to the summary info including several characters, obtain target system
After system type of error, the method also includes:
Character and the marker table of comparisons are searched, several characters for obtaining the goal systems type of error are corresponding
Several blip objects；
Several characters of the goal systems type of error are sequentially corresponded to and are substituted for several described blip objects,
Obtain the corresponding blip object sequence of the goal systems type of error；
The display goal systems type of error and user's prompt information, comprising:
Show the blip object sequence and user's prompt information.
As an alternative embodiment, in first aspect of the embodiment of the present invention, the lookup character and marker
The table of comparisons, before several the corresponding blip objects of several characters for obtaining the goal systems type of error, institute
State method further include:
Establish the character and the marker table of comparisons；
The character that the legacy system type of error includes is obtained, and is saved to the character and the marker table of comparisons；
Obtain the corresponding marker of character that the legacy system type of error includes, and it is corresponding save to the character with
The marker table of comparisons.
As an alternative embodiment, in first aspect of the embodiment of the present invention, the display blip
After object sequence and user's prompt information, the method also includes:
It detects whether to receive the request for obtaining the character and the marker table of comparisons；
Upon receipt of the request, the character and the marker table of comparisons are sent so that professional analyzes the target
Marker sequence.
As an alternative embodiment, in first aspect of the embodiment of the present invention, the display goal systems
After type of error and user's prompt information are to prompt user, the method also includes:
It detects whether to receive decryption instructions, the decryption instructions include the target digest algorithm, user prompt
Information and the goal systems type of error；
When receiving the decryption instructions, made a summary according to the target digest algorithm to user's prompt information
Operation obtains the summary info；
The goal systems type of error is decrypted according to the summary info, obtains the initial system mistake class
Type, and the initial system type of error is sent to maintenance terminal equipment.
Second aspect of the embodiment of the present invention discloses a kind of device of prompt system type of error, and described device includes:
It is wrong to obtain the corresponding initial system of the system mistake for the system mistake in response to identifying for response unit
Accidentally type；
First searching unit prompts the table of comparisons for searching system mistake type and user, it is wrong to obtain the initial system
The accidentally corresponding user's prompt information of type；
It is corresponding to obtain user's prompt information for carrying out abstract operation to user's prompt information for arithmetic element
Summary info；
Encryption unit obtains target for encrypting according to the summary info to the initial system type of error
System mistake type；
Display unit, for showing the goal systems type of error and user's prompt information.
The third aspect of the embodiment of the present invention discloses a kind of electronic equipment, and the electronic equipment includes:
Processor；
Memory is stored with computer-readable instruction on the memory, and the computer-readable instruction is by the processing
When device executes, a kind of method of prompt system type of error disclosed in first aspect of the embodiment of the present invention is realized.
Fourth aspect of the embodiment of the present invention discloses a kind of computer readable storage medium, stores computer program, institute
Stating computer program makes computer execute a kind of side of prompt system type of error disclosed in first aspect of the embodiment of the present invention
Method.
The technical solution that the embodiment of the present invention provides can include the following benefits:
A kind of method of prompt system type of error provided by the present invention includes the following steps:
In response to the system mistake identified, the corresponding initial system type of error of system mistake is obtained；Lookup system is wrong
Accidentally type and user prompt the table of comparisons, obtain the corresponding user's prompt information of initial system type of error；To user's prompt information
Abstract operation is carried out, the corresponding summary info of user's prompt information is obtained；According to above-mentioned summary info to initial system mistake
Type is encrypted, and goal systems type of error is obtained；Displaying target system mistake type and user's prompt information.
Under the method, after obtaining initial system type of error, it can be prompted by searching for system mistake type and user
The table of comparisons obtains the straightaway user's prompt information for corresponding to the initial system type of error, the mesh that will be obtained by encryption
Mark system type of error and straightaway user's prompt information are shown in display interface to prompt user, rather than show mistake
Code solves the problems, such as to bring panic sense to user due to error code indigestion, is able to ascend user experience.
It should be understood that the above general description and the following detailed description are merely exemplary, this can not be limited
Invention.
Detailed description of the invention
The drawings herein are incorporated into the specification and forms part of this specification, and shows and meets implementation of the invention
Example, and in specification together principle for explaining the present invention.
Fig. 1 is a kind of structural schematic diagram of the device of prompt system type of error disclosed by the embodiments of the present invention；
Fig. 2 is a kind of flow chart of the method for prompt system type of error disclosed by the embodiments of the present invention；
Fig. 3 is the flow chart of the method for another prompt system type of error disclosed by the embodiments of the present invention；
Fig. 4 is the flow chart of the method for another prompt system type of error disclosed by the embodiments of the present invention；
Fig. 5 is the structural schematic diagram of the device of another prompt system type of error disclosed by the embodiments of the present invention；
Fig. 6 is the structural schematic diagram of the device of another prompt system type of error disclosed by the embodiments of the present invention；
Fig. 7 is the structural schematic diagram of the device of another prompt system type of error disclosed by the embodiments of the present invention.
Specific embodiment
Here will the description is performed on the exemplary embodiment in detail, the example is illustrated in the accompanying drawings.Following description is related to
When attached drawing, unless otherwise indicated, the same numbers in different drawings indicate the same or similar elements.Following exemplary embodiment
Described in embodiment do not represent all embodiments consistented with the present invention.On the contrary, they be only with it is such as appended
The example of device and method being described in detail in claims, some aspects of the invention are consistent.
Embodiment one
Implementation environment of the invention can be electronic equipment, such as smart phone, tablet computer, desktop computer.
Fig. 1 is a kind of structural schematic diagram of the device of prompt system type of error disclosed by the embodiments of the present invention.Prompt system
The device 100 of system type of error can be above-mentioned electronic equipment.As shown in Figure 1, the device 100 of prompt system type of error can be with
It includes one or more of the following components: processing component 102, memory 104, power supply module 106, multimedia component 108, audio group
Part 110, sensor module 114 and communication component 116.
The integrated operation of the usually device 100 of control prompt system type of error of processing component 102, it is electric such as with display
Words calling, data communication, camera operation and the associated operation of record operation etc..Processing component 102 may include one or
Multiple processors 118 execute instruction, to complete all or part of the steps of following methods.In addition, processing component 102 can be with
Including one or more modules, for convenient for the interaction between processing component 102 and other assemblies.For example, processing component 102 can
To include multi-media module, for facilitate the interaction between multimedia component 108 and processing component 102.
Memory 104 is configured as storing various types of data to support the device 100 in prompt system type of error
Operation.The example of these data includes any application program for operating on the device 100 of prompt system type of error
Or the instruction of method.Memory 104 can be by any kind of volatibility or non-volatile memory device or their combination
It realizes, such as static random access memory (Static Random Access Memory, abbreviation SRAM), electric erasable can be compiled
Journey read-only memory (Electrically Erasable Programmable Read-Only Memory, abbreviation EEPROM),
Erasable Programmable Read Only Memory EPROM (Erasable Programmable Read Only Memory, abbreviation EPROM), can compile
Journey read-only memory (Programmable Red-Only Memory, abbreviation PROM), read-only memory (Read-Only
Memory, abbreviation ROM), magnetic memory, flash memory, disk or CD.One or more is also stored in memory 104
Module is configured to be executed by the one or more processors 118 for the one or more module, to complete side as follows
All or part of step in method.
Power supply module 106 provides electric power for the various assemblies of the device 100 of prompt system type of error.Power supply module 106
May include power-supply management system, one or more power supplys and other with for prompt system type of error device 100 generate,
Management and the distribution associated component of electric power.
Multimedia component 108 includes offer one output between the device 100 of prompt system type of error and user
The screen of interface.In some embodiments, screen may include liquid crystal display (Liquid Crystal Display, abbreviation
) and touch panel LCD.If screen includes touch panel, screen may be implemented as touch screen, from the user defeated to receive
Enter signal.Touch panel includes one or more touch sensors to sense the gesture on touch, slide, and touch panel.It touches
Sensor can not only sense the boundary of a touch or slide action, but also detect with touch or slide it is relevant persistently when
Between and pressure.Screen can also include display of organic electroluminescence (Organic Light Emitting Display, abbreviation
OLED)。
Audio component 110 is configured as output and/or input audio signal.For example, audio component 110 includes a Mike
Wind (Microphone, abbreviation MIC), when the device 100 of prompt system type of error is in operation mode, such as call model, note
When record mode and speech recognition mode, microphone is configured as receiving external audio signal.The received audio signal can be by
It is further stored in memory 104 or is sent via communication component 116.In some embodiments, audio component 110 further includes one
A loudspeaker is used for output audio signal.
Sensor module 114 includes one or more sensors, for providing for the device 100 of prompt system type of error
The status assessment of various aspects.For example, sensor module 114 can detecte beating for the device 100 of prompt system type of error
Opening/closing state, the relative positioning of component, sensor module 114 can also detect prompt system type of error device 100 or
The temperature of the device 100 of the position change and prompt system type of error of 100 1 components of device of prompt system type of error
Degree variation.In some embodiments, which can also include Magnetic Sensor, pressure sensor or temperature sensing
Device.
Communication component 116 be configured to facilitate it is wired between the device 100 of prompt system type of error and other equipment or
The communication of wireless mode.The device 100 of prompt system type of error can access the wireless network based on communication standard, such as WiFi
(Wireless-Fidelity, Wireless Fidelity).In embodiments of the present invention, communication component 116 comes from via broadcast channel reception
The broadcast singal or broadcast related information of external broadcasting management system.In embodiments of the present invention, communication component 116 further includes close
Field communication (Near Field Communication, abbreviation NFC) module, for promote short range communication.For example, in NFC mould
Block can be based on radio frequency identification (Radio Frequency Identification, abbreviation RFID) technology, Infrared Data Association
(Infrared Data Association, abbreviation IrDA) technology, ultra wide band (Ultra Wideband, abbreviation UWB) technology,
Bluetooth technology and other technologies are realized.
In the exemplary embodiment, the device 100 of prompt system type of error can be by the dedicated collection of one or more application
At circuit (Application Specific Integrated Circuit, abbreviation ASIC), digital signal processor, number
Signal handling equipment, programmable logic device, field programmable gate array, controller, microcontroller, microprocessor or other electricity
Subcomponent is realized, for executing following methods.
Embodiment two
Referring to Fig. 2, Fig. 2 is a kind of process signal of the method for prompt system type of error disclosed by the embodiments of the present invention
Figure.The method of the prompt system type of error as shown in Figure 2 may comprise steps of:
201, in response to the system mistake identified, the corresponding initial system type of error of the system mistake is obtained.
In the embodiment of the present invention, webpage or APP are during detection system mistake, if detecting system mistake,
The type of the system mistake can be obtained with system mistake that automatic identification detects.
202, it searches system mistake type and user prompts the table of comparisons, obtain the corresponding use of above-mentioned initial system type of error
Family prompt information.
In the embodiment of the present invention, above system type of error and user prompt to store legacy system mistake class in the table of comparisons
Type, and correspondence store the corresponding user's prompt information of each legacy system type of error, wherein each user prompt
The made straightaway user's prompt of the characteristics of information is all according to its corresponding legacy system type of error.
203, abstract operation is carried out to above-mentioned user's prompt information, obtains the corresponding summary info of user's prompt information.
204, initial system type of error is encrypted according to above-mentioned summary info, obtains goal systems type of error.
It is appreciated that above-mentioned summary info acts as key during encrypting to initial system type of error
Role.
205, above-mentioned goal systems type of error and above-mentioned user's prompt information are shown.
In the embodiment of the present invention, above-mentioned goal systems type of error has been encrypted, and key used in ciphering process
(summary info) is not readily available, and be can be avoided irrelevant personnel and is easily passed through key and knows initial system type of error；This
Outside, user's prompt information of display is the straightaway user for prompting to find out in the table of comparisons from system mistake type and user
Prompt information can be avoided and generate a panic to user, while user can be allowed to recognize the system mistake of appearance again, so as to user
Counter-measure (for example, professional is looked for repair or use other APP) is taken in time.
As it can be seen that implement method described in Fig. 2, it can be after obtaining initial system type of error, by searching for system mistake
Accidentally type and user prompt the table of comparisons to obtain the straightaway user's prompt information for corresponding to the initial system type of error, will
The goal systems type of error obtained by encryption and straightaway user's prompt information are shown in display interface to prompt to use
Family, rather than show error code, it solves the problems, such as to bring panic sense to user due to error code indigestion, thus
Promote user experience.
Embodiment three
Referring to Fig. 3, the process that Fig. 3 is the method for another prompt system type of error disclosed by the embodiments of the present invention is shown
It is intended to.As shown in figure 3, the method for the prompt system type of error may comprise steps of:
301, in response to the system mistake identified, the corresponding initial system type of error of the system mistake is obtained.
302, it searches system mistake type and user prompts the table of comparisons, obtain the corresponding use of above-mentioned initial system type of error
Family prompt information.
As an alternative embodiment, following steps can also be performed before step 302:
It establishes system mistake type and user prompts the table of comparisons；
Legacy system type of error is obtained, and saves to above-mentioned system mistake type and user and prompts the table of comparisons；
Obtain the corresponding user's prompt information of above-mentioned legacy system type of error, and it is corresponding save to system mistake type with
User prompts the table of comparisons.
As it can be seen that implementing present embodiment, can prompt systematically to save in the table of comparisons in system mistake type and user
Legacy system type of error and the corresponding user's prompt information of each legacy system type of error are stated, is obtained so as to improve
Take the efficiency of family prompt information.It is appreciated that can be applied after above system type of error and user prompt the table of comparisons to establish
During any secondary prompt system type of error, established without repeating.
As another optional embodiment, the corresponding user of the above-mentioned legacy system type of error of above-mentioned acquisition prompts letter
Breath, and it is corresponding save prompt the table of comparisons to system mistake type and user after, can with the following steps are included:
The table of comparisons is prompted to be uploaded to cloud server system mistake type and user；
Detect whether novel system type of error occur by the first predetermined period, which refers to except system
Type of error and user prompt the system mistake type in the table of comparisons outside existing system mistake type；
When detecting novel system type of error, which is saved to system mistake type and used
Family prompts the table of comparisons；
The corresponding user's prompt of above-mentioned novel system type of error is obtained, and corresponds to and saves to system mistake type and user
The table of comparisons is prompted, the system mistake type and user for obtaining update prompt the table of comparisons；
The table of comparisons is prompted to be uploaded to cloud server the system mistake type of above-mentioned update and user to replace cloud clothes
The system mistake type and user stored in business device prompts the table of comparisons.
As it can be seen that realizing present embodiment, the table of comparisons can be prompted to be uploaded to cloud service system mistake type and user
Device can reduce the risk of loss of data；Additionally it is possible to which timely replacement system mistake type and user prompt the table of comparisons, really
Insurance system type of error and user prompt the practicability of the table of comparisons.
303, abstract operation is carried out to above-mentioned user's prompt information, obtains the corresponding summary info of user's prompt information.
304, initial system type of error is encrypted according to above-mentioned summary info, obtains goal systems type of error.
305, character and the marker table of comparisons are searched, several characters for obtaining goal systems type of error are corresponding
Several blip objects.
In the embodiment of the present invention, above-mentioned goal systems type of error includes several characters, wherein several characters can be with
Including at least one of Arabic numerals, English alphabet, Chinese text and punctuation mark, the embodiment of the present invention is not construed as limiting.
In the embodiment of the present invention, above-mentioned blip object can be fruit, can be animal, be also possible to normal in life
See article (such as pen), the embodiment of the present invention is not construed as limiting.
As an alternative embodiment, following steps can also be performed before step 305:
Establish character and the marker table of comparisons；
The character that above-mentioned legacy system type of error includes is obtained, and is saved to character and the marker table of comparisons；
The corresponding marker of character that above-mentioned legacy system type of error includes is obtained, and corresponding preservation to character and indicates
The object table of comparisons.
As it can be seen that implementing present embodiment, above-mentioned legacy system can be systematically saved in character and the marker table of comparisons
The corresponding marker of character that the character and each legacy system type of error that type of error includes include, so as to mention
Height obtains the efficiency of the corresponding marker of character.It is appreciated that can be applied to after above-mentioned character and the marker table of comparisons are established
During any secondary prompt system type of error, established without repeating.
As another optional embodiment, further, the above-mentioned legacy system type of error of above-mentioned acquisition includes
The corresponding marker of character, and it is corresponding save to character and the marker table of comparisons, can with the following steps are included:
Character and the marker table of comparisons are uploaded to cloud server；
Detect whether novel system type of error occur by the second predetermined period；
After detecting novel system type of error, whether detection novel system type of error includes fresh character, this is new
Character refers to the character in addition to existing character in character and the marker table of comparisons；
When detecting fresh character, which is saved to character and the marker table of comparisons；
The corresponding marker of above-mentioned new ocra font ocr is obtained, and corresponding preservation is updated to character and the marker table of comparisons
Character and the marker table of comparisons；
The character of above-mentioned update is uploaded to cloud server with the marker table of comparisons to store to replace in cloud server
Character and the marker table of comparisons.
As it can be seen that realizing present embodiment, character and the marker table of comparisons can be uploaded to cloud server, can reduced
The risk of loss of data；Additionally it is possible to timely replacement character and the marker table of comparisons, it is ensured that character and the marker table of comparisons
Practicability.
306, by several characters of above-mentioned goal systems type of error, sequentially correspondence is substituted for several above-mentioned target marks
Will object obtains the corresponding blip object sequence of goal systems type of error.
In the embodiment of the present invention, above-mentioned blip object sequence be by several blip objects by particular order arrangement and
The sequence of composition, the particular order depend on the sequence of several characters of goal systems type of error.
For example, several characters of goal systems type of error can be the decimal number being made of Arabic numerals
Word code numbers (such as 123), and in above-mentioned character and the marker table of comparisons, number 0~9 respectively corresponds a kind of fruit (such as 1 correspondence
Strawberry, 2 corresponding peaches, 3 corresponding bananas), then, the decimal code number 123 of goal systems type of error is sequentially corresponded to
It is substituted for corresponding fruit, so that it may obtain blip object sequence (being sequentially strawberry, the sequence of peach and banana).
307, above-mentioned blip object sequence and above-mentioned user's prompt information are shown.
308, it detects whether to receive the request for obtaining character and the marker table of comparisons.
309, when receiving above-mentioned request, character and the marker table of comparisons are sent so that professional analyzes above-mentioned target
Marker sequence.
In the embodiment of the present invention, when professional sets about starting eliminating system mistake, character and marker pair need to be first obtained
According to table, above-mentioned blip object sequence could be analyzed to obtain above-mentioned goal systems type of error.
As it can be seen that method described in implementing Fig. 3, after obtaining initial system type of error, by searching for system mistake class
Type and user prompt the table of comparisons to obtain the straightaway user's prompt information for corresponding to the initial system type of error, will be popular
Understandable user's prompt information is shown in display interface to prompt user, rather than shows error code, is solved due to mistake
Code indigestion and bring panic the problem of feeling to user, to promote user experience；Additionally it is possible to by goal systems mistake
Mistake type correspondence is shown to user after being substituted for blip object sequence again, mentions to bring the better system mistake type of user
Show experience；Additionally it is possible to send character and the marker table of comparisons so that professional analyzes above-mentioned blip object sequence, have
Help professional and eliminates system mistake.
Example IV
Referring to Fig. 4, the process that Fig. 4 is the method for another prompt system type of error disclosed by the embodiments of the present invention is shown
It is intended to.The method of the prompt system type of error as shown in Figure 4 may comprise steps of:
401, when detecting that user's triggering operates the registration of account, target digest algorithm is distributed for the account, and will
The target digest algorithm is saved to registering terminal equipment.
In the embodiment of the present invention, target digest algorithm can be any one digest algorithm, such as hash algorithm, message are plucked
Algorithm, secure hash algorithm or message authentication code algorithm, the embodiment of the present invention is wanted to be not construed as limiting.
In the embodiment of the present invention, the terminal device that above-mentioned registering terminal equipment uses when being user's registration account, by the mesh
Mark digest algorithm save only have the personnel of relevant speciality technical ability to registering terminal equipment can be from registering terminal equipment
Above-mentioned target digest algorithm is obtained, and then for subsequent decryption goal systems type of error to obtain initial system mistake class
Type.
402, in response to the system mistake identified, the corresponding initial system type of error of the system mistake is obtained.
403, it searches system mistake type and user prompts the table of comparisons, obtain the corresponding use of above-mentioned initial system type of error
Family prompt information.
404, above-mentioned target digest algorithm is called, abstract fortune is carried out to user's prompt information according to the target digest algorithm
It calculates, obtains the corresponding summary info of user's prompt information.
In the embodiment of the present invention, user's prompt information is a character string, to any one character string application digest algorithm
Abstract operation is carried out, a summary info can be obtained；In addition, the digest algorithm of application is different, obtained summary info
It is different.
405, initial system type of error is encrypted according to above-mentioned summary info, obtains goal systems type of error.
406, above-mentioned goal systems type of error and above-mentioned user's prompt information are shown.
407, it detects whether to receive decryption instructions, which includes that above-mentioned target digest algorithm, above-mentioned user mention
Show information and above-mentioned goal systems type of error.
408, when receiving above-mentioned decryption instructions, abstract fortune is carried out to user's prompt information according to target digest algorithm
It calculates, obtains summary info.
409, goal systems type of error is decrypted according to above-mentioned summary info, obtains initial system type of error,
And the initial system type of error is sent to maintenance terminal equipment.
As an alternative embodiment, following steps can also be performed before step 409:
It establishes system mistake type and suggests the settling mode table of comparisons；
Legacy system type of error is obtained, and saves to above-mentioned system mistake type and suggests the settling mode table of comparisons；
The corresponding suggestion settling mode information of above-mentioned legacy system type of error is obtained, and corresponding preservation is wrong to above system
Accidentally type and the suggestion settling mode table of comparisons；
Further, optionally, step 409 may include:
Goal systems type of error is decrypted according to above-mentioned summary info, obtains initial system type of error；
It searches above system type of error and suggests the settling mode table of comparisons, it is corresponding to obtain above-mentioned initial system type of error
Suggestion settling mode information；
Above-mentioned initial system type of error and above-mentioned suggestion settling mode information are sent to maintenance terminal equipment.
As it can be seen that implementing present embodiment, can systematically be protected in system mistake type and the suggestion settling mode table of comparisons
Deposit above-mentioned legacy system type of error and the corresponding suggestion settling mode information of each legacy system type of error, Neng Gouwei
Subsequent elimination system mistake provides suggestion, and then accelerates to eliminate the speed of system mistake.It is appreciated that above system type of error
After prompting the table of comparisons to establish with user, during can be applied to any secondary prompt system type of error, built without repeating
It is vertical.
As another optional embodiment, the corresponding suggestion solution party of the above-mentioned legacy system type of error of above-mentioned acquisition
Formula information, and corresponding preservation is to above-mentioned system mistake type and after suggesting the settling mode table of comparisons, can also include following step
It is rapid:
By system mistake type and suggest that the settling mode table of comparisons is uploaded to cloud server；
Detect whether novel system type of error occur by third predetermined period；
When detecting novel system type of error, by the novel system type of error save to system mistake type with build
Discuss the settling mode table of comparisons；
The corresponding suggestion settling mode information of above-mentioned novel system type of error is obtained, and corresponds to and saves to system mistake class
Type and the suggestion settling mode table of comparisons obtain the system mistake type of update and suggest the settling mode table of comparisons；
By the system mistake type of above-mentioned update and suggest that the settling mode table of comparisons is uploaded to cloud server to replace cloud
The system mistake type and the suggestion settling mode table of comparisons stored in the server of end.
As it can be seen that realizing present embodiment, by system mistake type and it can suggest that the settling mode table of comparisons is uploaded to cloud
Server can reduce the risk of loss of data；Additionally it is possible to timely replacement system mistake type and suggestion settling mode pair
According to table, it is ensured that system mistake type and the practicability for suggesting the settling mode table of comparisons.
As it can be seen that implement method described in Fig. 4, it can be after obtaining initial system type of error, by searching for system mistake
Accidentally type and user prompt the table of comparisons to obtain the straightaway user's prompt information for corresponding to the initial system type of error, will
The goal systems type of error obtained by encryption and straightaway user's prompt information are shown in display interface to prompt to use
Family, rather than show error code, it solves the problems, such as to bring panic sense to user due to error code indigestion, thus
Promote user experience；Additionally it is possible to distribute unique target digest algorithm for user account, only professional can be from note
Volume terminal device obtains the target digest algorithm, so that the target digest algorithm as key is not easy to reveal.
Embodiment five
Referring to Fig. 5, the structure that Fig. 5 is the device of another prompt system type of error disclosed by the embodiments of the present invention is shown
It is intended to.As shown in figure 5, the device of the prompt system type of error may include: response unit 501, the first searching unit 502,
Arithmetic element 503, encryption unit 504 and display unit 505, wherein
Response unit 501 obtains the corresponding initial system mistake of system mistake for the system mistake in response to identifying
Type.
First searching unit 502 prompts the table of comparisons for searching system mistake type and user, obtains initial system mistake
The corresponding user's prompt information of type.
Arithmetic element 503 obtains this user's prompt information is corresponding and pluck for carrying out abstract operation to user's prompt information
Want information.
It is wrong to obtain goal systems for encrypting according to summary info to initial system type of error for encryption unit 504
Accidentally type.
Display unit 505 is used for displaying target system mistake type and user's prompt information.
As it can be seen that implementing the device of prompt system type of error described in Fig. 5, initial system type of error can obtained
Afterwards, it prompts the table of comparisons to obtain with user by searching for system mistake type and corresponds to the easy-to-understand of the initial system type of error
User's prompt information, will by encryption obtain goal systems type of error and straightaway user's prompt information show
Interface display shows error code to prompt user, solves due to error code indigestion and brings to user
The problem of fear sense, to promote user experience.
Embodiment six
Referring to Fig. 6, the structure that Fig. 6 is the device of another prompt system type of error disclosed by the embodiments of the present invention is shown
It is intended to.The device of prompt system type of error shown in fig. 6 is that the device progress of prompt system type of error as shown in Figure 5 is excellent
What change obtained.Compared with the device of prompt system type of error shown in fig. 5, prompt system type of error shown in fig. 6
Device can also include: the second searching unit 506, replacement unit 507, first detection unit 508, transmission unit 509, first build
Vertical unit 510, first acquisition unit 511, second establish unit 512 and second acquisition unit 513, wherein
Second searching unit 506 obtains the several of goal systems type of error for searching character and the marker table of comparisons
Several corresponding blip objects of position character.
Replacement unit 507, for the above-mentioned several characters by goal systems type of error sequentially it is corresponding be substituted for it is above-mentioned
Several blip objects obtain the corresponding blip object sequence of goal systems type of error.
In the embodiment of the present invention, optionally, display unit 505 is prompted for displaying target system mistake type and user
The mode of information is specifically as follows:
Show above-mentioned blip object sequence and above-mentioned user's prompt information.
First detection unit 508, for detecting whether receiving the request for obtaining character and the marker table of comparisons.
Transmission unit 509, for when receiving above-mentioned request, sending character and the marker table of comparisons for professional
Analyze above-mentioned blip object sequence.
As an alternative embodiment, the device of prompt system type of error shown in fig. 6 can also include first
Establish unit 510 and first acquisition unit 511, wherein
First establishing unit 510 is compareed for searching system mistake type in the first searching unit 502 with user's prompt
Table before obtaining the corresponding user's prompt information of initial system type of error, is established system mistake type and is compareed with user's prompt
Table.
First acquisition unit 511 for obtaining legacy system type of error, and is saved to above-mentioned system mistake type and is used
Family prompts the table of comparisons.
First acquisition unit 511 is also used to obtain the corresponding user's prompt information of above-mentioned legacy system type of error, and right
It should save to system mistake type and user and prompt the table of comparisons.
As it can be seen that implementing present embodiment, the device of prompt system type of error can be mentioned in system mistake type with user
Show and systematically saves above-mentioned legacy system type of error and the corresponding user of each legacy system type of error in the table of comparisons
Prompt information can be improved the efficiency for obtaining the corresponding user's prompt information of initial system type of error.It is appreciated that first builds
The system mistake type and user that vertical unit 510 is established prompt the table of comparisons, can be applied to any secondary prompt system type of error
During, it is established without repeating.
As another optional embodiment, first acquisition unit 511 is for obtaining above-mentioned legacy system type of error
Corresponding user's prompt information, and after corresponding preservation to system mistake type and user's prompt table of comparisons, it can be also used for:
The table of comparisons is prompted to be uploaded to cloud server system mistake type and user；
Detect whether novel system type of error occur by the first predetermined period, which refers to except system
Type of error and user prompt the system mistake type in the table of comparisons outside existing system mistake type；
When detecting novel system type of error, which is saved to system mistake type and used
Family prompts the table of comparisons；
The corresponding user's prompt of above-mentioned novel system type of error is obtained, and corresponds to and saves to system mistake type and user
The table of comparisons is prompted, the system mistake type and user for obtaining update prompt the table of comparisons；
The table of comparisons is prompted to be uploaded to cloud server the system mistake type of above-mentioned update and user to replace cloud clothes
The system mistake type and user stored in business device prompts the table of comparisons.
As it can be seen that realizing present embodiment, the device of prompt system type of error can be mentioned system mistake type with user
Show that the table of comparisons is uploaded to cloud server, the risk of loss of data can be reduced；Additionally it is possible to timely replacement system mistake class
Type and user prompt the table of comparisons, it is ensured that the practicability of system mistake type and user's prompt table of comparisons.
As another optional embodiment, the device of prompt system type of error shown in fig. 6 can also include the
Two establish unit 512 and second acquisition unit 513, wherein
Second establishes unit 512, for searching character and the marker table of comparisons in the second searching unit 506, obtains target
Before several corresponding blip objects of several characters of system mistake type, establishes character and compareed with marker
Table.
Second acquisition unit 513, the character for including for obtaining above-mentioned legacy system type of error, and save to character with
The marker table of comparisons.
Second acquisition unit 513 is also used to obtain the corresponding marker of character that above-mentioned legacy system type of error includes,
And it corresponds to and saves to character and the marker table of comparisons.
As it can be seen that implementing present embodiment, the device of prompt system type of error can be in character and the marker table of comparisons
Systematically save the character that above-mentioned legacy system type of error includes and the character that each legacy system type of error includes
Corresponding marker obtains goal systems type of error so that the second searching unit 506 searches character and the marker table of comparisons
Several corresponding blip objects of several characters.It is appreciated that second establishes unit 512 and establishes character and marker
After the table of comparisons, during can be applied to any secondary prompt system type of error, established without repeating.
As another optional embodiment, second acquisition unit 513 is for obtaining above-mentioned legacy system type of error
Including the corresponding marker of character, and it is corresponding save to character and the marker table of comparisons, can be also used for:
Character and the marker table of comparisons are uploaded to cloud server；
Detect whether novel system type of error occur by the second predetermined period；
After detecting novel system type of error, whether detection novel system type of error includes fresh character, this is new
Character refers to the character in addition to existing character in character and the marker table of comparisons；
When detecting fresh character, which is saved to character and the marker table of comparisons；
The corresponding marker of above-mentioned new ocra font ocr is obtained, and corresponding preservation is updated to character and the marker table of comparisons
Character and the marker table of comparisons；
The character of above-mentioned update is uploaded to cloud server with the marker table of comparisons to store to replace in cloud server
Character and the marker table of comparisons.
As it can be seen that realize present embodiment, the device of prompt system type of error can will be on character and the marker table of comparisons
Cloud server is reached, the risk of loss of data can be reduced；Additionally it is possible to timely replacement character and the marker table of comparisons,
Ensure the practicability of character Yu the marker table of comparisons.
As it can be seen that implement the device of prompt system type of error described in Fig. 6, after obtaining initial system type of error,
It prompts the table of comparisons to obtain with user by searching for system mistake type and corresponds to the straightaway of the initial system type of error
Straightaway user's prompt information is shown in display interface to prompt user, rather than shows mistake by user's prompt information
Code solves the problems, such as to bring panic sense to user due to error code indigestion, to promote user experience；This
Outside, additionally it is possible to goal systems type of error be corresponded to and be shown to user again after being substituted for blip object sequence, to bring use
The better system mistake type prompts experience in family；Additionally it is possible to send character and the marker table of comparisons for professional point
Above-mentioned blip object sequence is analysed, facilitates professional and eliminates system mistake.
Embodiment seven
Referring to Fig. 7, the structure that Fig. 7 is the device of another prompt system type of error disclosed by the embodiments of the present invention is shown
It is intended to.The device of prompt system type of error shown in Fig. 7 is that the device progress of prompt system type of error as shown in Figure 6 is excellent
What change obtained.Compared with the device of prompt system type of error shown in fig. 6, prompt system type of error shown in Fig. 7
Device can also include: allocation unit 514, second detection unit 515 and decryption unit 516, wherein
Allocation unit 514, for, in response to the system mistake identified, it is corresponding to obtain system mistake in response unit 501
Initial system type of error before, when detecting that user's triggering operates the registration of account, distribute target for the account and pluck
Algorithm is wanted, and the target digest algorithm is saved to registering terminal equipment.
In the embodiment of the present invention, optionally, arithmetic element 503 is obtained for carrying out abstract operation to user's prompt information
The mode of the corresponding summary info of user's prompt information is specifically as follows:
Invocation target digest algorithm carries out abstract operation to user's prompt information according to the target digest algorithm, is somebody's turn to do
The corresponding summary info of user's prompt information.
Second detection unit 515, for detecting whether receiving decryption instructions, which includes above-mentioned target abstract
Algorithm, above-mentioned user's prompt information and above-mentioned goal systems type of error.
Arithmetic element 503 is also used to when receiving above-mentioned decryption instructions, prompts to believe to user according to target digest algorithm
Breath carries out abstract operation, obtains summary info.
Decryption unit 516 obtains initial system for goal systems type of error to be decrypted according to above-mentioned summary info
System type of error, and the initial system type of error is sent to maintenance terminal equipment.
As an alternative embodiment, decryption unit 516 is used for according to above-mentioned summary info to goal systems mistake
Type is decrypted, and obtains initial system type of error, and before sending the initial system type of error to maintenance terminal equipment,
It can be also used for:
It establishes system mistake type and suggests the settling mode table of comparisons；
Legacy system type of error is obtained, and saves to above-mentioned system mistake type and suggests the settling mode table of comparisons；
The corresponding suggestion settling mode information of above-mentioned legacy system type of error is obtained, and corresponding preservation is wrong to above system
Accidentally type and the suggestion settling mode table of comparisons；
Further, optionally, decryption unit 516 is for solving goal systems type of error according to above-mentioned summary info
It is close, initial system type of error is obtained, and the mode for sending the initial system type of error to maintenance terminal equipment specifically can be with
Are as follows:
Goal systems type of error is decrypted according to above-mentioned summary info, obtains initial system type of error；
It searches above system type of error and suggests the settling mode table of comparisons, it is corresponding to obtain above-mentioned initial system type of error
Suggestion settling mode information；
Above-mentioned initial system type of error and above-mentioned suggestion settling mode information are sent to maintenance terminal equipment.
As it can be seen that implementing present embodiment, the device of prompt system type of error can be solved in system mistake type and suggestion
Above-mentioned legacy system type of error is certainly systematically saved in the mode table of comparisons and each legacy system type of error is corresponding
It is recommended that settling mode information, and then suggestion is provided for subsequent elimination system mistake, the speed for eliminating system mistake can be accelerated.It can
To understand, the system mistake type and user that decryption unit 516 is established prompt the table of comparisons, can be applied to any secondary prompt system
During type of error, established without repeating.
As another optional embodiment, decryption unit 516 is corresponding for obtaining above-mentioned legacy system type of error
Suggestion settling mode information, and it is corresponding save to above-mentioned system mistake type and after suggesting the settling mode table of comparisons, may be used also
To be used for:
By system mistake type and suggest that the settling mode table of comparisons is uploaded to cloud server；
Detect whether novel system type of error occur by third predetermined period；
When detecting novel system type of error, by the novel system type of error save to system mistake type with build
Discuss the settling mode table of comparisons；
The corresponding suggestion settling mode information of above-mentioned novel system type of error is obtained, and corresponds to and saves to system mistake class
Type and the suggestion settling mode table of comparisons obtain the system mistake type of update and suggest the settling mode table of comparisons；
By the system mistake type of above-mentioned update and suggest that the settling mode table of comparisons is uploaded to cloud server to replace cloud
The system mistake type and the suggestion settling mode table of comparisons stored in the server of end.
As it can be seen that realizing present embodiment, the device of prompt system type of error can be solved system mistake type and suggestion
Certainly the mode table of comparisons is uploaded to cloud server, can reduce the risk of loss of data；Additionally it is possible to which timely replacement system is wrong
Accidentally type and the suggestion settling mode table of comparisons, it is ensured that system mistake type and the practicability for suggesting the settling mode table of comparisons.
As it can be seen that implement the device of prompt system type of error described in Fig. 7, after obtaining initial system type of error,
It prompts the table of comparisons to obtain with user by searching for system mistake type and corresponds to the straightaway of the initial system type of error
User's prompt information, by the goal systems type of error obtained by encryption and straightaway user's prompt information on display circle
Face is shown to prompt user, rather than shows error code, is solved due to error code indigestion and is brought probably to user
The problem of flurried sense, to promote user experience；Additionally it is possible to distribute unique target digest algorithm for user account, only
Professional can obtain the target digest algorithm from registering terminal equipment, so that the target digest algorithm as key is not
It is easy leakage.
The present invention also provides a kind of electronic equipment, which includes:
Processor；
Memory is stored with computer-readable instruction on the memory, when which is executed by processor,
The method for realizing a kind of prompt system type of error as previously shown.
The electronic equipment can be the device 100 of prompt system type of error shown in Fig. 1.
In one exemplary embodiment, the present invention also provides a kind of computer readable storage mediums, are stored thereon with calculating
Machine program, when which is executed by processor, the method for realizing a kind of prompt system type of error as previously shown.
It should be understood that the present invention is not limited to the precise structure already described above and shown in the accompanying drawings, and
And various modifications and change can executed without departing from the scope.The scope of the present invention is limited only by the attached claims.
Claims (10)
1. a kind of method of prompt system type of error, which is characterized in that the described method includes:
In response to the system mistake identified, the corresponding initial system type of error of the system mistake is obtained；
It searches system mistake type and user prompts the table of comparisons, obtain the corresponding user of the initial system type of error and prompt letter
Breath；
Abstract operation is carried out to user's prompt information, obtains the corresponding summary info of user's prompt information；
The initial system type of error is encrypted according to the summary info, obtains goal systems type of error；
Show the goal systems type of error and user's prompt information.
2. the method according to claim 1, wherein the lookup system mistake type is compareed with user's prompt
Table, before obtaining the corresponding user's prompt information of the initial system type of error, the method also includes:
It establishes the system mistake type and user prompts the table of comparisons；
Legacy system type of error is obtained, and saves to the system mistake type and user and prompts the table of comparisons；
Obtain the corresponding user's prompt information of the legacy system type of error, and it is corresponding save to the system mistake type with
User prompts the table of comparisons.
3. method according to claim 1 or 2, which is characterized in that the system mistake in response to identifying obtains institute
Before stating the corresponding initial system type of error of system mistake, the method also includes:
When detecting that user's triggering operates the registration of account, target digest algorithm is distributed for the account, and by the mesh
Mark digest algorithm is saved to registering terminal equipment, and the terminal that the registering terminal equipment uses when being the user's registration account is set
It is standby；
It is described that abstract operation is carried out to user's prompt information, the corresponding summary info of user's prompt information is obtained, is wrapped
It includes:
The target digest algorithm is called, abstract operation is carried out to user's prompt information according to the target digest algorithm,
Obtain the corresponding summary info of user's prompt information.
4. according to the method described in claim 2, it is characterized in that, the goal systems type of error includes several characters,
It is described that the initial system type of error is encrypted according to the summary info, after obtaining goal systems type of error,
The method also includes:
Character and the marker table of comparisons are searched, several characters for obtaining the goal systems type of error are corresponding several
A blip object；
Several characters of the goal systems type of error are sequentially corresponded to and are substituted for several described blip objects, are obtained
The corresponding blip object sequence of the goal systems type of error；
The display goal systems type of error and user's prompt information, comprising:
Show the blip object sequence and user's prompt information.
5. according to the method described in claim 4, it is characterized in that, the lookup character and the marker table of comparisons, described in acquisition
Before several corresponding blip objects of several characters of goal systems type of error, the method also includes:
Establish the character and the marker table of comparisons；
The character that the legacy system type of error includes is obtained, and is saved to the character and the marker table of comparisons；
The corresponding marker of character that the legacy system type of error includes is obtained, and corresponding preservation to the character and indicates
The object table of comparisons.
6. method according to claim 4 or 5, which is characterized in that the display blip object sequence and described
After user's prompt information, the method also includes:
It detects whether to receive the request for obtaining the character and the marker table of comparisons；
Upon receipt of the request, the character and the marker table of comparisons are sent so that professional analyzes the blip
Object sequence.
7. according to the method described in claim 3, it is characterized in that, the display goal systems type of error and the use
After family prompt information is to prompt user, the method also includes:
It detects whether to receive decryption instructions, the decryption instructions include the target digest algorithm, user's prompt information
With the goal systems type of error；
When receiving the decryption instructions, abstract fortune is carried out to user's prompt information according to the target digest algorithm
It calculates, obtains the summary info；
The goal systems type of error is decrypted according to the summary info, obtains the initial system type of error,
And the initial system type of error is sent to maintenance terminal equipment.
8. a kind of device of prompt system type of error, which is characterized in that described device includes:
Response unit obtains the corresponding initial system mistake class of the system mistake for the system mistake in response to identifying
Type；
First searching unit prompts the table of comparisons for searching system mistake type and user, obtains the initial system mistake class
The corresponding user's prompt information of type；
Arithmetic element obtains that user's prompt information is corresponding to pluck for carrying out abstract operation to user's prompt information
Want information；
Encryption unit obtains goal systems for encrypting according to the summary info to the initial system type of error
Type of error；
Display unit, for showing the goal systems type of error and user's prompt information.
9. a kind of electronic equipment, including memory and processor, the memory are stored with computer program, which is characterized in that
The step of processor realizes method according to any one of claims 1 to 7 when executing the computer program.
10. a kind of computer readable storage medium, which is characterized in that it stores computer program, and the computer program makes
Computer perform claim requires 1~7 a kind of described in any item methods of prompt system type of error.
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| CN201811550637.2A CN109783326B (en) | 2018-12-18 | 2018-12-18 | Method and device for prompting system error type and electronic equipment |
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Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20100153789A1 (en) * | 2008-12-11 | 2010-06-17 | Kabushiki Kaisha Toshiba | Information processing apparatus and diagnosis result notifying method |
| CN105550054A (en) * | 2015-12-04 | 2016-05-04 | 中国建设银行股份有限公司 | Method and system for processing error prompt messages |
| CN108959296A (en) * | 2017-05-19 | 2018-12-07 | 北京搜狗科技发展有限公司 | The treating method and apparatus of web page access mistake |
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2018
- 2018-12-18 CN CN201811550637.2A patent/CN109783326B/en active Active
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20100153789A1 (en) * | 2008-12-11 | 2010-06-17 | Kabushiki Kaisha Toshiba | Information processing apparatus and diagnosis result notifying method |
| CN105550054A (en) * | 2015-12-04 | 2016-05-04 | 中国建设银行股份有限公司 | Method and system for processing error prompt messages |
| CN108959296A (en) * | 2017-05-19 | 2018-12-07 | 北京搜狗科技发展有限公司 | The treating method and apparatus of web page access mistake |
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