CN109727012A - Error handling system and method - Google Patents
Error handling system and method Download PDFInfo
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- CN109727012A CN109727012A CN201811070200.9A CN201811070200A CN109727012A CN 109727012 A CN109727012 A CN 109727012A CN 201811070200 A CN201811070200 A CN 201811070200A CN 109727012 A CN109727012 A CN 109727012A
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Abstract
The invention discloses a kind of error handling system and methods, wherein error handling system includes: Business Initiator, is sent to mistake service provider for initiating mistake business, and by mistake business；Mistake service provider feeds back to Business Initiator for directly handling mistake business, and by the first processing result of generation, or mistake business is forwarded to business recipient；Business recipient for the mistake business of reception error service provider forwarding, and is handled mistake business, and the second processing result of generation is fed back to Business Initiator by mistake service provider.The error handling system of the embodiment of the present invention can find mistake in time, and handle mistake, lessen customers' time waiting in queue, and promote user experience.
Description
Technical field
The present invention relates to Internet technical field more particularly to a kind of error handling system and methods.
Background technique
In network payment business, when in case of abnormal conditions such as network interruption, the system failures, it will lead to and fund occur
The phenomenon that mistake.At this point, just needing to carry out the measures such as information communication, fund adjustment and means.Currently, main processing ways are silver
Row is supplied to the corresponding fund reconciliation file of payment mechanism, carries out application account to bank again after having checked account from payment mechanism
Adjustment.Or accounting affairs adjustment is needed by customer complaint feedback discovery.Above two mode is progress information transmitting under line, is needed
It could find wrong account after getting reconciliation file and completing account verification, cannot timely and effectively actively discover the errors of account, exist
Delay in manual operation, causes client to wait for a long time.In addition, a payment mechanism corresponds to more banks, each bank
The requirement of information transmitting and the period of accounting affairs adjustment are inconsistent, can improve the complexity of payment mechanism work.
Summary of the invention
The purpose of the present invention is intended to solve above-mentioned one of technical problem at least to a certain extent.
For this purpose, the first purpose of this invention is to propose a kind of error handling system, mistake can be found in time, and
Mistake is handled, is lessened customers' time waiting in queue, user experience is promoted.
Second object of the present invention is to propose a kind of error treating method.
In order to achieve the above object, first aspect present invention embodiment proposes a kind of error handling system, comprising:
Business Initiator is sent to mistake service provider for initiating mistake business, and by the mistake business；
The mistake service provider is handled for directly handling the mistake business, and by the first of generation
As a result the Business Initiator is fed back to, or the mistake business is forwarded to business recipient；
The business recipient, for receiving the mistake business of the mistake service provider forwarding, and to described
Mistake business is handled, and the second processing result of generation is fed back to the business by the mistake service provider
Initiator.
Optionally, the Business Initiator, is specifically used for:
By WEB page or api interface or APP, the mistake business is sent to mistake service provider.
Optionally, the Business Initiator is payment mechanism or bank.
Optionally, when the mistake business is inquiry, the Business Initiator passes through preset mistake service reason code
It is inquired.
Optionally, when the mistake business is accounting affairs adjustment, the Business Initiator is former by preset mistake business
Because code notifies the mistake service provider to carry out accounting affairs adjustment, or accounting affairs adjustment is carried out by the business recipient.
The error handling system of the embodiment of the present invention initiates mistake business by Business Initiator, and by the mistake industry
Business is sent to mistake service provider, and mistake service provider is directly handled the mistake business, and by the of generation
One processing result feeds back to the Business Initiator, or the mistake business is forwarded to business recipient, is received by business
Side handles the mistake business, and the second processing result of generation is fed back to institute by the mistake service provider
Business Initiator is stated, mistake can be found in time, and handle mistake, lessen customers' time waiting in queue, promoting user makes
With experience.
In order to achieve the above object, second aspect of the present invention embodiment proposes a kind of error treating method, comprising:
Receive the mistake business that Business Initiator initiates；
Directly the mistake business is handled, and the first processing result of generation is fed back into the business and is initiated
Side, or is forwarded to business recipient for the mistake business so that the business recipient to the mistake business at
Reason, to generate second processing result；
The second processing is obtained as a result, and the second processing result is fed back to the Business Initiator.
Optionally, the mistake business that Business Initiator initiates is received, comprising:
By WEB page or api interface or APP, the mistake business that Business Initiator initiates is received.
Optionally, the Business Initiator is payment mechanism or bank.
Optionally, when the mistake business is inquiry, further includes:
The preset mistake service reason code that the Business Initiator sends is received, it is former according to the preset mistake business
Because code is inquired.
Optionally, when the mistake business is accounting affairs adjustment, further includes:
The preset mistake service reason code that the Business Initiator sends is received, it is former according to the preset mistake business
Because code carries out accounting affairs adjustment；Or
The preset mistake service reason code that the Business Initiator is sent is forwarded to the business recipient, so that institute
It states business recipient and carries out accounting affairs adjustment.
The error treating method of the embodiment of the present invention initiates mistake business by Business Initiator, and by the mistake industry
Business is sent to mistake service provider, and mistake service provider is directly handled the mistake business, and by the of generation
One processing result feeds back to the Business Initiator, or the mistake business is forwarded to business recipient, is received by business
Side handles the mistake business, and the second processing result of generation is fed back to institute by the mistake service provider
Business Initiator is stated, mistake can be found in time, and handle mistake, lessen customers' time waiting in queue, promoting user makes
With experience.
The additional aspect of the present invention and advantage will be set forth in part in the description, and will partially become from the following description
Obviously, or practice through the invention is recognized.
Detailed description of the invention
Above-mentioned and/or additional aspect and advantage of the invention will become from the following description of the accompanying drawings of embodiments
Obviously and it is readily appreciated that, in which:
Fig. 1 is the structural block diagram for the error handling system that one embodiment of the invention proposes；
Fig. 2 is the structural schematic diagram of the error handling system of a specific example；
Fig. 3 is the processing flow schematic diagram of the error handling system of a specific example；
Fig. 4 is the flow chart for the error treating method that one embodiment of the invention proposes.
Specific embodiment
The embodiment of the present invention is described below in detail, the example of embodiment is shown in the accompanying drawings, wherein identical from beginning to end
Or similar label indicates same or similar element or element with the same or similar functions.It is retouched below with reference to attached drawing
The embodiment stated is exemplary, it is intended to is used to explain the present invention, and is not considered as limiting the invention.
Below with reference to the accompanying drawings the error handling system and method for the embodiment of the present invention are described.
Fig. 1 is the structural block diagram for the error handling system that one embodiment of the invention proposes.
As shown in Figure 1, error handling system, including Business Initiator 100, mistake service provider 200 and business connect
Debit 300.
Wherein, Business Initiator 100 is for initiating mistake business, and mistake business is sent to mistake service provider
200.Specifically, mistake business can be sent to mistake by WEB page or api interface or APP etc. by Business Initiator 100
Service provider 200.Business Initiator 100 can be payment mechanism, or bank.
Mistake service provider 200, for directly handling mistake business, and the first processing result of generation is anti-
It is fed to Business Initiator 100.
Mistake business can also be forwarded to business recipient 300 by mistake service provider 200, by business recipient 300
Mistake business is handled.
Business recipient 300, for reception error service provider 200 forward mistake business, and to mistake business into
Row processing, and the second processing result of generation is fed back into Business Initiator 100 by mistake service provider 200.
When mistake business is inquiry, Business Initiator 100 can be inquired by preset mistake service reason code, by
Mistake service provider 200 is to 100 feedback query result of Business Initiator.
When mistake business is accounting affairs adjustment, it is poor that Business Initiator 100 can be notified by preset mistake service reason code
Wrong service provider 200 carries out accounting affairs adjustment.Or the preset mistake service reason is pass on by mistake service provider 200
Code carries out accounting affairs adjustment by business recipient 300.
It is illustrated below with specific example:
As shown in Fig. 2, member mechanism A and member mechanism B can be Business Initiator, it is also possible to business recipient.Difference
Wrong platform core micro services cluster is mistake service provider.Member mechanism A initiates mistake business, preposition by WEB service
(WEB web-page interface) transfers to Error floor core micro services cluster to be handled.Error floor core micro services cluster will be poor
Data input base in wrong business can lead to mistake business after the comparison of data, verification, data such as accept at the operation
It crosses API service preposition (api interface) and is forwarded to member mechanism B.Similarly, member's structure B can also be used as Business Initiator, request
Error data.Error floor core micro services cluster is transferred to be handled by the way that API service is preposition.Error floor core is in incognito
Business cluster can directly inquire database, which can also be forwarded to member mechanism A by the way that WEB service is preposition.
As shown in figure 3, payment mechanism and bank (Business Initiator) can initiate to net connection (mistake service provider)
It verifies, stateful transaction is ask by net joint investigation.In addition, when customer complaint accounting error problem, payment mechanism can by net connection to
Bank initiates to verify, and verifies result by net connection by bank to reply to payment mechanism.Payment mechanism can also submit mistake
The business is verified by Wang Lianlai transmitting bank and handled to accounting affairs adjustment, and bank is to accounting affairs adjustment and by net connection come Xiang Zhifu
Mechanism back adjusts result.Certainly, bank can also be used as Business Initiator and initiate credit adjustment business, be forwarded by net connection
To payment mechanism, there is payment mechanism to receive the business and handled.
This example provides unified processing window by net connection, is capable of handling the various mistakes of multiple banks and payment mechanism
Business establishes out a set of just, standard Error disposal rule and corresponding processing system, enables a user to fast and effeciently look into
Phase is ask in requisition for the network payment transaction for carrying out accounting affairs adjustment, information transmitting is carried out by the signaling pathway of multipath,
Ensure the timely of information communication, information transparency and non-repudiation, to carry out fund tune account according to the unified clearance period, reduces
The complexity of payment mechanism work.
The error handling system of the embodiment of the present invention initiates mistake business by Business Initiator, and mistake business is sent out
It send to mistake service provider, mistake service provider is directly handled mistake business, and the first processing of generation is tied
Fruit feeds back to Business Initiator, or mistake business is forwarded to business recipient, is carried out by business recipient to mistake business
Processing, and the second processing result of generation is fed back into Business Initiator by mistake service provider, it can find in time
Mistake, and mistake is handled, it lessens customers' time waiting in queue, promotes user experience.
To realize above-described embodiment, the present invention also proposes a kind of error treating method.
Fig. 4 is the flow chart for the error treating method that one embodiment of the invention proposes.
This method is applied to mistake service provider, as shown in figure 4, error treating method includes:
S401 receives the mistake business that Business Initiator initiates.
By WEB page or api interface or APP, the mistake business that Business Initiator initiates is received.Business Initiator is
Payment mechanism or bank.
S402 is directly handled mistake business, and the first processing result of generation is fed back to Business Initiator.
When mistake business is inquiry, the preset mistake service reason code that Business Initiator sends is received, according to default
Mistake service reason code inquired.
When mistake business is accounting affairs adjustment, the preset mistake service reason code that Business Initiator sends is received, according to
Preset mistake service reason code carries out accounting affairs adjustment.
Mistake business is forwarded to business recipient by S403, so that business recipient handles mistake business, with life
At second processing result.
When mistake business is accounting affairs adjustment, the preset mistake service reason code that Business Initiator sends is forwarded to industry
Be engaged in recipient, so that business recipient carries out accounting affairs adjustment.
S404 obtains second processing as a result, and second processing result is fed back to Business Initiator.
It should be noted that the aforementioned explanation to error handling system, is also applied for the mistake of the embodiment of the present invention
Processing method, unpub details in the embodiment of the present invention, details are not described herein.
The error treating method of the embodiment of the present invention initiates mistake business by Business Initiator, and mistake business is sent out
It send to mistake service provider, mistake service provider is directly handled mistake business, and the first processing of generation is tied
Fruit feeds back to Business Initiator, or mistake business is forwarded to business recipient, is carried out by business recipient to mistake business
Processing, and the second processing result of generation is fed back into Business Initiator by mistake service provider, it can find in time
Mistake, and mistake is handled, it lessens customers' time waiting in queue, promotes user experience.
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show
The description of example " or " some examples " etc. means specific features, structure, material or spy described in conjunction with this embodiment or example
Point is included at least one embodiment or example of the invention.In the present specification, schematic expression of the above terms are not
It must be directed to identical embodiment or example.Moreover, particular features, structures, materials, or characteristics described can be in office
It can be combined in any suitable manner in one or more embodiment or examples.In addition, without conflicting with each other, the skill of this field
Art personnel can tie the feature of different embodiments or examples described in this specification and different embodiments or examples
It closes and combines.
In addition, term " first ", " second " are used for descriptive purposes only and cannot be understood as indicating or suggesting relative importance
Or implicitly indicate the quantity of indicated technical characteristic.Define " first " as a result, the feature of " second " can be expressed or
Implicitly include at least one this feature.In the description of the present invention, the meaning of " plurality " is at least two, such as two, three
It is a etc., unless otherwise specifically defined.
Any process described otherwise above or method description are construed as in flow chart or herein, and expression includes
It is one or more for realizing custom logic function or process the step of executable instruction code module, segment or portion
Point, and the range of the preferred embodiment of the present invention includes other realization, wherein can not press shown or discussed suitable
Sequence, including according to related function by it is basic simultaneously in the way of or in the opposite order, Lai Zhihang function, this should be of the invention
Embodiment person of ordinary skill in the field understood.
Expression or logic and/or step described otherwise above herein in flow charts, for example, being considered use
In the order list for the executable instruction for realizing logic function, may be embodied in any computer-readable medium, for
Instruction execution system, device or equipment (such as computer based system, including the system of processor or other can be held from instruction
The instruction fetch of row system, device or equipment and the system executed instruction) it uses, or combine these instruction execution systems, device or set
It is standby and use.For the purpose of this specification, " computer-readable medium ", which can be, any may include, stores, communicates, propagates or pass
Defeated program is for instruction execution system, device or equipment or the dress used in conjunction with these instruction execution systems, device or equipment
It sets.The more specific example (non-exhaustive list) of computer-readable medium include the following: there is the electricity of one or more wirings
Interconnecting piece (electronic device), portable computer diskette box (magnetic device), random access memory (RAM), read-only memory
(ROM), erasable edit read-only storage (EPROM or flash memory), fiber device and portable optic disk is read-only deposits
Reservoir (CDROM).In addition, computer-readable medium can even is that can on it the paper of print routine or other suitable be situated between
Matter, because can then be edited, be interpreted or when necessary with other for example by carrying out optical scanner to paper or other media
Suitable method is handled electronically to obtain program, is then stored in computer storage.
It should be appreciated that each section of the invention can be realized with hardware, software, firmware or their combination.Above-mentioned
In embodiment, software that multiple steps or method can be executed in memory and by suitable instruction execution system with storage
Or firmware is realized.Such as, if realized with hardware in another embodiment, following skill well known in the art can be used
Any one of art or their combination are realized: have for data-signal is realized the logic gates of logic function from
Logic circuit is dissipated, the specific integrated circuit with suitable combinational logic gate circuit, programmable gate array (PGA), scene can compile
Journey gate array (FPGA) etc..
Those skilled in the art are understood that realize all or part of step that above-described embodiment method carries
Suddenly be that relevant hardware can be instructed to complete by program, program can store in a kind of computer readable storage medium
In, which when being executed, includes the steps that one or a combination set of embodiment of the method.
It, can also be in addition, each functional unit in each embodiment of the present invention can integrate in a processing module
It is that each unit physically exists alone, can also be integrated in two or more units in a module.Above-mentioned integrated mould
Block both can take the form of hardware realization, can also be realized in the form of software function module.If integrated module with
The form of software function module is realized and when sold or used as an independent product, also can store computer-readable at one
It takes in storage medium.
Storage medium mentioned above can be read-only memory, disk or CD etc..Although having been shown and retouching above
The embodiment of the present invention is stated, it is to be understood that above-described embodiment is exemplary, and should not be understood as to limit of the invention
System, those skilled in the art can be changed above-described embodiment, modify, replace and become within the scope of the invention
Type.
Claims (10)
1. a kind of error handling system characterized by comprising
Business Initiator is sent to mistake service provider for initiating mistake business, and by the mistake business；
The mistake service provider, for directly handling the mistake business, and by the first processing result of generation
The Business Initiator is fed back to, or the mistake business is forwarded to business recipient；
The business recipient, for receiving the mistake business of the mistake service provider forwarding, and to the mistake
Business is handled, and the second processing result of generation is fed back to the business by the mistake service provider and is initiated
Side.
2. the system as claimed in claim 1, which is characterized in that the Business Initiator is specifically used for:
By WEB page or api interface or APP, the mistake business is sent to mistake service provider.
3. the system as claimed in claim 1, which is characterized in that the Business Initiator is payment mechanism or bank.
4. the system as claimed in claim 1, which is characterized in that when the mistake business is inquiry, the Business Initiator
It is inquired by preset mistake service reason code.
5. the system as claimed in claim 1, which is characterized in that when the mistake business is accounting affairs adjustment, the business hair
It plays side and notifies the mistake service provider to carry out accounting affairs adjustment by preset mistake service reason code, or pass through the industry
Business recipient carries out accounting affairs adjustment.
6. a kind of error treating method, which is characterized in that be applied to mistake service provider, comprising:
Receive the mistake business that Business Initiator initiates；
Directly the mistake business is handled, and the first processing result of generation is fed back into the Business Initiator, or
The mistake business is forwarded to business recipient by person, so that the business recipient handles the mistake business, with
Generate second processing result；
The second processing is obtained as a result, and the second processing result is fed back to the Business Initiator.
7. method as claimed in claim 6, which is characterized in that receive the mistake business that Business Initiator initiates, comprising:
By WEB page or api interface or APP, the mistake business that Business Initiator initiates is received.
8. method as claimed in claim 6, which is characterized in that the Business Initiator is payment mechanism or bank.
9. method as claimed in claim 6, which is characterized in that when the mistake business is inquiry, further includes:
The preset mistake service reason code that the Business Initiator sends is received, according to the preset mistake service reason code
It is inquired.
10. method as claimed in claim 6, which is characterized in that when the mistake business is accounting affairs adjustment, further includes:
The preset mistake service reason code that the Business Initiator sends is received, according to the preset mistake service reason code
Carry out accounting affairs adjustment；Or
The preset mistake service reason code that the Business Initiator is sent is forwarded to the business recipient, so that the industry
Business recipient carries out accounting affairs adjustment.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811070200.9A CN109727012A (en) | 2018-09-13 | 2018-09-13 | Error handling system and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811070200.9A CN109727012A (en) | 2018-09-13 | 2018-09-13 | Error handling system and method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109727012A true CN109727012A (en) | 2019-05-07 |
Family
ID=66295400
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811070200.9A Pending CN109727012A (en) | 2018-09-13 | 2018-09-13 | Error handling system and method |
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Application publication date: 20190507 |