CN109657979A - A kind of method and apparatus driving service evaluation - Google Patents
A kind of method and apparatus driving service evaluation Download PDFInfo
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Abstract
This application provides the method and apparatus for driving service evaluation.This method comprises: obtain driving information of the driver in vehicle travel process from mobile unit, the driving information includes that the abnormal state information of the driver, the driver do not beat table abnormal behaviour information, the share-car abnormal behaviour information of the driver, detour at least one of the information and the fierce driving information of the driver of the driver;Obtain passenger's evaluation information of the driver;According to the driving information and passenger's evaluation information, the overall merit information of the driver is generated.The application more comprehensively can make evaluation to the service of driver.
Description
Technical field
This application involves technical field of transportation, and more particularly, to a kind of method and apparatus for driving service evaluation.
Background technique
In order to which evaluation is made in the service to commerial vehicle (for example, taxi, net about vehicle), traditional scheme is usually basis
The complaint of passenger or passenger evaluate the star that order is made to evaluate service quality.It is this to evaluate the effective of the feedback serviced
Information is less, so that final feedback effects are limited.
Summary of the invention
The application provides a kind of method and apparatus for driving service evaluation, more fully to evaluate driver.
In a first aspect, providing a kind of method for driving service evaluation, exist this method comprises: obtaining driver from mobile unit
Driving information in vehicle travel process, the driving information include the abnormal state information of the driver, the driver not
Beat table abnormal behaviour information, the share-car abnormal behaviour information of the driver, the driver detour information and the driver
At least one of fierce driving information;Obtain passenger's evaluation information of the driver;According to the driving information and described multiply
Objective evaluation information generates the overall merit information of the driver.
Above-mentioned vehicle is also possible to net about vehicle either taxi, and the application does not limit this, as long as having operation
Function and the vehicle of passenger can be carried all within the scope of protection of this application.
In the application, driver can be carried out according to passenger's evaluation information and the driving information got from mobile unit
Overall merit more comprehensively can make evaluation to the service of driver.
With reference to first aspect, in certain implementations of first aspect, driver's abnormal state information includes fatigue
It drives, make a phone call, bowing at least one of sees the mobile phone and smoke.
With reference to first aspect, in certain implementations of first aspect, passenger's evaluation information include take environment,
Whether riding comfort, the attitude of driver, driver detour and at least one of waiting time of passenger.
With reference to first aspect, described according to the driving information and described to multiply in certain implementations of first aspect
Objective evaluation information generates the overall merit information of the driver, comprising: according to the telephone complaint situation of the driver, the department
Machine does not play table from vehicle evaluation situation, the abnormality situation of the driver, the abnormal conditions that detour of the driver, the driver
Abnormal conditions and the share-car abnormal conditions of the driver determine the comprehensive score of the driver.
With reference to first aspect, in certain implementations of first aspect, the telephone complaint feelings according to the driver
Condition, the driver from vehicle evaluation situation, the abnormality situation of the driver, the abnormal conditions that detour of the driver, described
The share-car abnormal conditions that driver does not beat table abnormal conditions and the driver determine the comprehensive score of the driver, comprising:
The comprehensive score of the driver is determined according to formula S=X1*A+X2*B+X3*C+X4*D+X5*E+X6*F;
Wherein, S be the driver comprehensive score, A be the driver telephone complaint score, B be the driver from
Vehicle evaluate score, C be the driver abnormality score, D be the driver the abnormal score that detours, E be the driver not
Table exception score is beaten, F is the share-car exception score of the driver, and X1, X2, X3, X4, X5 and X6 are respectively A, B, C, D, E and F
Weight.
Second aspect provides a kind of device for driving service evaluation, and described device includes for executing above-mentioned first party
The module of the method in any one implementation in face and first aspect.
The third aspect, provides a kind of device for driving service evaluation, including memory and processor, and the memory is used
In storage program, the processor is for executing the program stored in memory, when described program is performed, the processor
For executing the method in any one implementation in above-mentioned first aspect and first aspect.
Optionally, above-mentioned memory is nonvolatile memory.
Optionally, above-mentioned memory and processor are mutually coupled together.
Optionally, the device for driving service evaluation is vehicle scheduling platform.
Fourth aspect, provides a kind of computer readable storage medium, and the computer-readable medium storage medium is used for
Program code is stored, when said program code is computer-executed, the computer is for executing above-mentioned first aspect and the
The method in any one implementation in one side.
5th aspect, provides a kind of chip, and the chip includes processor, and the processor is for executing above-mentioned first
The method in any one implementation in aspect and first aspect.
Said chip can be mounted to the inside of vehicle scheduling platform device.
6th aspect provides a kind of for so that any one in the above-mentioned first aspect of computer row and first aspect
The computer program (or computer program product) of method in implementation.
Above-mentioned computer program can store in vehicle scheduling platform device, which can be by vehicle scheduling
Platform device executes, and when vehicle scheduling platform device executes the computer program, vehicle scheduling platform device is for executing
State the method in any one implementation in first aspect and first aspect.
Detailed description of the invention
Fig. 1 is the schematic flow chart of the method for the driving service evaluation of the embodiment of the present application;
Fig. 2 is the schematic diagram that abnormal driving behavior occurs in driver;
Fig. 3 is the schematic diagram that abnormal driving behavior occurs in driver;
Fig. 4 is the schematic block diagram of the device of the driving service evaluation of the embodiment of the present application;
Fig. 5 is the schematic block diagram of the device of the driving service evaluation of the embodiment of the present application.
Specific embodiment
Below in conjunction with attached drawing, the technical solution in the application is described.
Either taxi, is also possible to net about vehicle, the application does not limit this vehicle in the application, as long as tool
There is operation function and the vehicle of passenger can be carried all within the scope of protection of this application.
Fig. 1 is the schematic flow chart of the method for the driving service evaluation of the embodiment of the present application.Method shown in FIG. 1 can be with
It is executed by vehicle scheduling platform device, method shown in FIG. 1 includes step 110 to step 130, is carried out below to these steps detailed
Thin introduction.
110, driving information of the driver in vehicle travel process is obtained from mobile unit.
Above-mentioned driving information may include that the abnormal state information of driver, driver do not beat table abnormal behaviour information, driver
Share-car abnormal behaviour information, detour at least one of the information and the fierce driving information of driver of driver.
When above-mentioned driving information is by the abnormal state information of driver, the spelling for not beating table abnormal behaviour information, driver of driver
When the fierce driving information composition of detour information and the driver of vehicle abnormal behaviour information and driver, letter that driving information includes
Breath amount is bigger, is made more comprehensively according to the driving information and passenger's evaluation information to driver convenient for subsequent, more reasonably evaluates.
Above-mentioned mobile unit can be vehicle-mounted monitoring equipment, which can be monitored driver, and raw
At corresponding driving information.
Optionally, the abnormal state information of driver include fatigue driving, make a phone call, bow see the mobile phone and smoke in extremely
Few one kind.
It should be understood that can by vehicle interior install driver's condition monitoring system (driver status monitor,
DSM) abnormality of driver is monitored.
Specifically, it can use the image of DSM camera acquisition, and the mode of specific action be configured, Neng Goushi
Other driver occur fatigue, divert one's attention, make a phone call, bowing danger or the uncivil driving behavior such as sees the mobile phone, smokes.For example, when DSM takes the photograph
When the image captured as head is as shown in Figure 2, it can determine that driver is in fatigue driving state.
It should be understood that can also monitor system by passenger carries out recognition of face, and the number for passing through recognition of face to passenger
The abnormality for not playing table has been determined whether with whether meter starts.
For example, generating a recognition of face event, but meter is still inactive within a preset time when passenger loading
Several families, then not can think the abnormality for being played table.
In addition, passenger monitors system other than it can be monitored to table row is not beaten, it can also be abnormal to share-car etc.
Behavior is monitored.
For example, in a stroke, if passenger monitors system and has carried out multiple recognition of face, and in period meter
Primary valuation is started, then it is considered that midway also other passenger loading, that is to say, that spelled in current stroke
The abnormal behaviour of vehicle.
And for the information that detours of driver, it can be by the position location of record vehicle in the process of moving, then
The actual travel track that vehicle is generated further according to the position location in vehicle travel process, then by the actual travel track of vehicle
Corresponding distance is compared with software navigation distance, when the corresponding distance in actual travel track of vehicle is more than software navigation road
When journey is more than preset ratio, determine that vehicle has the behavior that detours in the process of moving, and then generate the information that detours.
The fierce driving behavior of driver can refer to driver occur hitting steering wheel in driving procedure, step on the gas suddenly or
Person touches on the brake suddenly, and the fierce driving behavior of driver can be collected by the sensor of vehicle.
For example, driver hits steering wheel can be grabbed by interior monitoring device, and driver steps on the gas or suddenly suddenly
The movements such as touch on the brake can be grabbed by sensor relevant to throttle or brake.
120, passenger's evaluation information of driver is obtained.
Optionally, passenger's evaluation information may include taking environment, riding comfort, the attitude of driver, Si Jishi
It is no to detour and at least one of waiting time of passenger.
In addition, according to the difference of the evaluation channel of passenger's evaluation information, the evaluation information of passenger can be divided into telephone complaint
Information and on-line evaluation information.Wherein, a kind of possible form of expression of the telephone complaint information of passenger is as shown in table 1.
Table 1
It should be understood that the above-mentioned information that detours can both be generated by vehicle scheduling equipment, it is also possible to the complaint according to passenger
Information generates, for example, can be detoured according to shown in table 1 when the passenger in table 1 complains the calling information comprising detouring
Calling information generates the information that detours.
A kind of possible form of expression of the on-line evaluation information of passenger can be as shown in table 2, compared with table, energy in table 2
The option of the information enough indicated is more various, evaluates convenient for client driver.
Table 2
License plate number: | Zhejiang GABCDE |
Journey time: | 2018-12-01 20:00:00 |
Price: | One star is to five-pointed star |
Waiting time: | One star is to five-pointed star |
Attitude: | One star is to five-pointed star |
Vehicle comfort level: | One star is to five-pointed star |
Remarks: | Other situation explanations |
130, according to driving information and passenger's evaluation information, the overall merit information of driver is generated.
It should be understood that can first be carried out to these data or information after obtaining driving information and passenger's evaluation information
Then cleaning regenerates the overall merit information of driver.
It wherein, can be as follows to the cleaning process of data or information:
Firstly, the data of associate device or associated vehicle are uniformly associated with corresponding driver by system background;
Secondly, spot-check to the monitoring of the abnormal behaviour of mobile unit, cancel part because mistake caused by system erroneous judgement is known
Other information;
Finally, recalling the driving information and passenger's evaluation information of current driver.
Optionally, during above-mentioned cleaning information can in conjunction with driver abnormal feedback log according to cleaning.
In the application, driver can be carried out according to passenger's evaluation information and the driving information got from mobile unit
Overall merit more comprehensively can make evaluation to the service of driver.
Optionally, the overall merit letter of driver is generated according to driving information and passenger's evaluation information as one embodiment
Breath, comprising: according to the telephone complaint situation of driver, driver from vehicle evaluation situation, the abnormality situation of driver, driver around
Road abnormal conditions, driver do not beat the comprehensive score of table abnormal conditions and the share-car abnormal conditions generation driver of driver.
It is alternatively possible to determine the comprehensive score of driver according to formula (1).
S=X1*A+X2*B+X3*C+X4*D+X5*E+X6*F (1)
In above-mentioned formula (1), S is the comprehensive score of driver, and A is the telephone complaint score of driver, and B is driver from vehicle
Score is evaluated, C is the abnormality score of driver, and D is the abnormal score that detours of driver, and E is that driver does not beat table exception score, F
For the share-car exception score of driver, X1, X2, X3, X4, X5 and X6 are respectively the weight of A, B, C, D, E and F.
The size of above-mentioned X1, X2, X3, X4, X5 and X6 can be arranged according to the actual situation.For example, X1, X2, X3, X4,
The value of X5 and X6 can be as shown in table 3.
Table 3
X1 | X2 | X3 | X4 | X5 | X6 |
20% | 20% | 15% | 15% | 15% | 15% |
When the value of X1 to X6 is as shown in table 1, formula (1) can be deformed into formula (2).
S=0.2*A+0.2*B+0.15*C+0.15*D+0.15*E+0.15*F (2)
Assuming that the king master worker and Li master worker that are scored in the period using formula (2) one are given a mark, obtained marking knot
Fruit is respectively as shown in table 4 and table 5.
Table 4
Wherein, that table 4 records is king master worker in the period 2018.11.01 that scores to the score during 2018.11.30, Wang Shi
Total order amount of Fu 2018.11.01 to 2018.11.30 within the period of scoring is 1100 single.
According to comprehensive score=80*0.2+70*0.2+70*0.15+80*0.15+ of the available king master worker of formula (2)
60*0.15+70*0.15=72 points.
Table 5
Wherein, that table 5 records is Lee master worker in the period 2018.11.01 that scores to the score during 2018.11.30, Wang Shi
Total order amount of Fu 2018.11.01 to 2018.11.30 within the period of scoring is 800 single.
According to comprehensive score=00*0.2+72*0.2+70*0.15+90*0.15+ of the available Lee master worker of formula (2)
80*0.15+85*0.15=83 points.
By being calculated above it is found that the score of king master worker is lower than the score of Lee master worker, by analyzing discovery table Deity teacher
There are also biggish rooms for improvement in terms of customer service, safe driving and civilized driving by Fu.It in actual application, can basis
The focus of current generation, adjusts the score value ratio of each examination item, to achieve the purpose that optimize appraisal mechanism.
In addition, can formulate a score rule in each individual event score for obtaining driver for each individual event, obtain
Get the comprehensive score for calculating driver after each individual event score again.
Wherein, the Integral Rule of each individual event can be as follows:
1. telephone complaint
Divide system using full marks 100, subtract 20 complained 1 time point, until reducing to 0 point as only.
2. passenger evaluates from vehicle
Every single 1 point of meter, 5 stars of evaluation subtract 0 point, and 4 stars of evaluation subtract 0.5 point, and 3 stars of evaluation subtract 1 point, and 2 stars of evaluation subtract 1.5 point, comment
1 star of valence subtracts 2 point, does not evaluate and subtracts 0.5 point.Score=(total list amount-deduction) * 100/ total single amount
3. driver's abnormality
Divide system using full marks 100, is recorded and subtracts 11 time point, until reducing to 0 point as only.
4. detour abnormal behaviour
Divide system using full marks 100, is recorded and subtracts 51 time point, until reducing to 0 point as only.
5. not beating table abnormal behaviour
Divide system using full marks 100, is recorded and subtracts 51 time point, until reducing to 0 point as only.
6. share-car abnormal behaviour
Divide system using full marks 100, is recorded and subtracts 51 time point, until reducing to 0 point as only.
It should be understood that above-mentioned scoring rule be it is a kind of may obtain implementation, the application does not do specific scoring rule
It limits, as long as according to certain regular scoring rule given a mark to the various aspects of driver all in the protection model of the application
In enclosing.
In addition, in the application marking when other than it can use hundred-mark system, can also using ten point system or other
Divide system, the application is without limitation.
It is described in detail above in association with method of the Fig. 1 to Fig. 3 to the driving service evaluation of the embodiment of the present application, under
Face combines Fig. 4 and Fig. 5 that the device of the driving service evaluation of the embodiment of the present application is described.It should be understood that in Fig. 4 and Fig. 5
Device is able to carry out each step of the method for the driving service evaluation of the embodiment of the present application, in order to avoid unnecessary repetition,
Repetitive description is suitably omitted when introducing Fig. 4 and device shown in fig. 5 below.
Fig. 4 is the schematic block diagram of the device of the driving service evaluation of the embodiment of the present application.Device 200 shown in Fig. 4 wraps
It includes:
Module 210 is obtained, for obtaining driving information of the driver in vehicle travel process, the driving from mobile unit
Information include the abnormal state information of the driver, the driver not play table abnormal behaviour information, the share-car of the driver different
Normal behavioural information, detour at least one of the information and the fierce driving information of the driver of the driver;
The passenger's evaluation information for obtaining module 210 and being also used to obtain the driver;
Evaluation module 220, for generating the synthesis of the driver according to the driving information and passenger's evaluation information
Evaluation information.
In the application, driver can be carried out according to passenger's evaluation information and the driving information got from mobile unit
Overall merit more comprehensively can make evaluation to the service of driver.
Optionally, as one embodiment, driver's abnormal state information includes fatigue driving, makes a phone call, bows and see
At least one of mobile phone and smoking.
Optionally, as one embodiment, passenger's evaluation information includes taking environment, riding comfort, driver
Whether attitude, driver detour and at least one of waiting time of passenger.
Optionally, as one embodiment, the evaluation module 220 is used for: according to the telephone complaint situation of the driver,
The driver's evaluates situation, the abnormality situation of the driver, the abnormal conditions that detour of the driver, the driver from vehicle
The share-car abnormal conditions for not beating table abnormal conditions and the driver determine the comprehensive score of the driver.
Optionally, as one embodiment, the evaluation module 220 is used for:
The comprehensive score of the driver is determined according to formula S=X1*A+X2*B+X3*C+X4*D+X5*E+X6*F;
Wherein, S be the driver comprehensive score, A be the driver telephone complaint score, B be the driver from
Vehicle evaluate score, C be the driver abnormality score, D be the driver the abnormal score that detours, E be the driver not
Table exception score is beaten, F is the share-car exception score of the driver, and X1, X2, X3, X4, X5 and X6 are respectively A, B, C, D, E and F
Weight.
In the application, driver can be carried out according to passenger's evaluation information and the driving information got from mobile unit
Overall merit more comprehensively can make evaluation to the service of driver.
Fig. 5 is the schematic block diagram of the device of the driving service evaluation of the embodiment of the present application.Device 300 shown in fig. 5 wraps
Include memory 310 and processor 320.
Wherein, memory 310 is used to execute the program of the storage of memory 310, works as place for storing program, processor 320
When managing the program that the execution memory 310 of device 320 stores, processor 320 is specifically used for:
Driving information of the driver in vehicle travel process is obtained from mobile unit, the driving information includes the driver
Abnormal state information, the driver do not beat table abnormal behaviour information, the share-car abnormal behaviour information of the driver, the department
Detour at least one of the information and the fierce driving information of the driver of machine;The passenger for obtaining the driver evaluates letter
Breath;According to the driving information and passenger's evaluation information, the overall merit information of the driver is generated.
Optionally, as one embodiment, driver's abnormal state information includes fatigue driving, makes a phone call, bows and see
At least one of mobile phone and smoking.
Optionally, as one embodiment, passenger's evaluation information includes taking environment, riding comfort, driver
Whether attitude, driver detour and at least one of waiting time of passenger.
Optionally, as one embodiment, the processor 320 is used for: according to the telephone complaint situation of the driver, institute
That states driver evaluates situation, the abnormality situation of the driver, the abnormal conditions that detour of the driver, the driver not from vehicle
The share-car abnormal conditions for beating table abnormal conditions and the driver determine the comprehensive score of the driver.
Optionally, as one embodiment, the processor 320 is used for:
The comprehensive score of the driver is determined according to formula S=X1*A+X2*B+X3*C+X4*D+X5*E+X6*F;
Wherein, S be the driver comprehensive score, A be the driver telephone complaint score, B be the driver from
Vehicle evaluate score, C be the driver abnormality score, D be the driver the abnormal score that detours, E be the driver not
Table exception score is beaten, F is the share-car exception score of the driver, and X1, X2, X3, X4, X5 and X6 are respectively A, B, C, D, E and F
Weight.
Above-mentioned apparatus 200 and device 300 specifically can be vehicle scheduling platform, the vehicle scheduling platform can to vehicle into
Row scheduling, monitoring etc..
Those of ordinary skill in the art may be aware that list described in conjunction with the examples disclosed in the embodiments of the present disclosure
Member and algorithm steps can be realized with the combination of electronic hardware or computer software and electronic hardware.These functions are actually
It is implemented in hardware or software, the specific application and design constraint depending on technical solution.Professional technician
Each specific application can be used different methods to achieve the described function, but this realization is it is not considered that exceed
Scope of the present application.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description,
The specific work process of device and unit, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein.
In several embodiments provided herein, it should be understood that disclosed systems, devices and methods, it can be with
It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the unit
It divides, only a kind of logical function partition, there may be another division manner in actual implementation, such as multiple units or components
It can be combined or can be integrated into another system, or some features can be ignored or not executed.Another point, it is shown or
The mutual coupling, direct-coupling or communication connection discussed can be through some interfaces, the indirect coupling of device or unit
It closes or communicates to connect, can be electrical property, mechanical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit
The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple
In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme
's.
It, can also be in addition, each functional unit in each embodiment of the application can integrate in one processing unit
It is that each unit physically exists alone, can also be integrated in one unit with two or more units.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product
It is stored in a computer readable storage medium.Based on this understanding, the technical solution of the application is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, server or network equipment etc.) execute each embodiment the method for the application all or part of the steps.
And storage medium above-mentioned includes: that USB flash disk, mobile hard disk, read-only memory (read-only memory, ROM), arbitrary access are deposited
The various media that can store program code such as reservoir (random access memory, RAM), magnetic or disk.
The above, the only specific embodiment of the application, but the protection scope of the application is not limited thereto, it is any
Those familiar with the art within the technical scope of the present application, can easily think of the change or the replacement, and should all contain
Lid is within the scope of protection of this application.Therefore, the protection scope of the application should be based on the protection scope of the described claims.
Claims (10)
1. a kind of method for driving service evaluation characterized by comprising
Driving information of the driver in vehicle travel process is obtained from mobile unit, the driving information includes the different of the driver
Normal status information, the driver do not beat table abnormal behaviour information, the share-car abnormal behaviour information of the driver, the driver
At least one of the information that detours and the fierce driving information of the driver;
Obtain passenger's evaluation information of the driver;
According to the driving information and passenger's evaluation information, the overall merit information of the driver is generated.
2. the method according to claim 1, wherein driver's abnormal state information includes fatigue driving, beats
Phone, bowing sees the mobile phone and at least one of smoking behavior.
3. method according to claim 1 or 2, which is characterized in that passenger's evaluation information includes taking environment, taking and relax
Whether appropriateness, the attitude of driver, driver detour and at least one of waiting time of passenger.
4. method as claimed in any one of claims 1-3, which is characterized in that described according to the driving information and described to multiply
Objective evaluation information generates the overall merit information of the driver, comprising:
According to the telephone complaint situation of the driver, the driver from vehicle evaluation situation, the abnormality situation of the driver,
The abnormal conditions that detour of the driver, the driver do not beat table abnormal conditions and the share-car abnormal conditions of the driver determine institute
State the comprehensive score of driver.
5. method as claimed in claim 4, which is characterized in that the telephone complaint situation according to the driver, the department
Machine does not play table from vehicle evaluation situation, the abnormality situation of the driver, the abnormal conditions that detour of the driver, the driver
Abnormal conditions and the share-car abnormal conditions of the driver determine the comprehensive score of the driver, comprising:
The comprehensive score of the driver is determined according to formula S=X1*A+X2*B+X3*C+X4*D+X5*E+X6*F;
Wherein, S is the comprehensive score of the driver, and A is the telephone complaint score of the driver, and B is commenting from vehicle for the driver
Valence score, C are the abnormality score of the driver, and D is the abnormal score that detours of the driver, and E is that the driver does not play table
Abnormal score, F are the share-car exception score of the driver, and X1, X2, X3, X4, X5 and X6 are respectively the power of A, B, C, D, E and F
Weight.
6. a kind of device for driving service evaluation characterized by comprising
Module is obtained, for obtaining driving information of the driver in vehicle travel process, the driving information packet from mobile unit
Include the abnormal state information of the driver, the driver does not beat table abnormal behaviour information, the share-car abnormal behaviour of the driver
Information, detour at least one of the information and the fierce driving information of the driver of the driver;
The passenger's evaluation information for obtaining module and being also used to obtain the driver;
Evaluation module, for generating the overall merit letter of the driver according to the driving information and passenger's evaluation information
Breath.
7. device according to claim 6, which is characterized in that driver's abnormal state information includes fatigue driving, beats
Phone, bowing at least one of sees the mobile phone and smokes.
8. device as claimed in claims 6 or 7, which is characterized in that passenger's evaluation information includes taking environment, taking and relax
Whether appropriateness, the attitude of driver, driver detour and at least one of waiting time of passenger.
9. the device as described in any one of claim 6-8, which is characterized in that the evaluation module is used for:
According to the telephone complaint situation of the driver, the driver from vehicle evaluation situation, the abnormality situation of the driver,
The abnormal conditions that detour of the driver, the driver do not beat table abnormal conditions and the share-car abnormal conditions of the driver determine institute
State the comprehensive score of driver.
10. device as claimed in claim 9, which is characterized in that the evaluation module is used for:
The comprehensive score of the driver is determined according to formula S=X1*A+X2*B+X3*C+X4*D+X5*E+X6*F;
Wherein, S is the comprehensive score of the driver, and A is the telephone complaint score of the driver, and B is commenting from vehicle for the driver
Valence score, C are the abnormality score of the driver, and D is the abnormal score that detours of the driver, and E is that the driver does not play table
Abnormal score, F are the share-car exception score of the driver, and X1, X2, X3, X4, X5 and X6 are respectively the power of A, B, C, D, E and F
Weight.
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CN110322292A (en) * | 2019-07-05 | 2019-10-11 | 重庆愉客行网络有限公司 | Hire out automobile-used on-line off-line combination riding system and method |
CN112633673A (en) * | 2020-12-17 | 2021-04-09 | 广东天琴信息技术有限公司 | Driver assessment management method and device |
CN112669583A (en) * | 2020-12-31 | 2021-04-16 | 上海商汤临港智能科技有限公司 | Alarm threshold value adjusting method and device, electronic equipment and storage medium |
CN112862376A (en) * | 2021-04-02 | 2021-05-28 | 北京白龙马云行科技有限公司 | Designated driving service processing system, method and computing equipment |
CN115116253A (en) * | 2021-03-19 | 2022-09-27 | 本田技研工业株式会社 | Information providing server, information providing system, information providing method, and information providing program |
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