CN109598485A - A kind of emergency event report thing method and device - Google Patents

A kind of emergency event report thing method and device Download PDF

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Publication number
CN109598485A
CN109598485A CN201811480349.4A CN201811480349A CN109598485A CN 109598485 A CN109598485 A CN 109598485A CN 201811480349 A CN201811480349 A CN 201811480349A CN 109598485 A CN109598485 A CN 109598485A
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Prior art keywords
emergency event
emergency
module
event
information
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罗明亮
黄玉云
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Shenzhen Everything Cloud Technology Co Ltd
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Shenzhen Everything Cloud Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/16Real estate
    • G06Q50/163Real estate management

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  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Data Mining & Analysis (AREA)
  • Primary Health Care (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of emergency event report thing method and devices, and wherein method includes: to obtain emergency event content;Push emergency event content is handled to related personnel.The content information that a kind of emergency event report thing method and device of the present invention passes through acquisition emergency event, emergency event content can be pushed in time to handle to related personnel, related personnel can quickly understand the information content of emergency event, report thing efficiency is improved, while being also convenient for related personnel and formulating relevant emergency measure.In addition, can change emergency information when current event is not over and push again, until emergency event terminates, this helps to grasp the new situation occurred in emergency event in real time, is effectively treated conducive to emergency event.

Description

A kind of emergency event report thing method and device
Technical field
The present invention relates to emergency event report method, more specifically a kind of emergency event report thing method and device.
Background technique
Currently, the characteristics of property industry itself is services client, more, business site disperses, and can occur during operation a large amount of Emergency event need in time processing, to information transmitting timeliness, accuracy requirement it is relatively high.
Original emergency event report thing mode is by local staff when event occurs by information is oral or written informing item Mesh information manager, from information manager to city corporate presentation, examination & approval are submitted to general headquarters after passing through.Whole flow process needs 24- 48 hours passing times, while information is easy distortion in transmittance process.Such information processing manner does not catch up with mesh completely It is preceding it is information-based, from the information spread speed of Media Era, burst information can not be reported in time.
Report thing is carried out by softwares such as third party softwares such as wechat, QQ in addition, also having, but due to being third party software, nothing Method accomplishes customized development, cannot ensure the safety of company's private information.
Summary of the invention
It is an object of the invention to overcome the deficiencies of the prior art and provide a kind of emergency event report thing method and devices.
To achieve the above object, the invention adopts the following technical scheme: a kind of emergency event report thing method, the method step Suddenly include:
Obtain emergency event content;
Push emergency event content is handled to related personnel.
Its further technical solution are as follows: the step of the acquisition emergency event content, specifically includes the following steps:
Collect the information of emergency event;
The attribute of emergency event is determined according to information;
Emergency event is sorted out according to attribute.
Its further technical solution are as follows: the step of push emergency event content is handled to related personnel, specifically The following steps are included:
Examination & approval chain is established according to type of emergency event;
Corresponding approving person is added to examination & approval chain;
The current examination & approval of judgement whether there is next approving person after completing;
If so, continuing to push emergency information to next approving person.
Its further technical solution are as follows: the step of push emergency event content is handled to related personnel is also wrapped Include following steps:
Emergency processing group is established according to type of emergency event;
Emergency processing personnel are added into emergency processing group.
Its further technical solution are as follows: after the step of push emergency event content is handled to related personnel, The following steps are included:
Judge whether current emergency event terminates, if it is not, determining whether what new emergency event generated described in then entering Step;
Determine whether that new emergency event generates;
If so, the step of into the acquisition emergency event content.
A kind of emergency event report thing device, described device include acquiring unit and push unit;
The acquiring unit, for obtaining emergency event content;
The push unit is handled for pushing emergency event content to related personnel.
Its further technical solution are as follows: the acquiring unit includes collection module, determining module and classifying module;
The collection module, for collecting the information of emergency event;
The determining module, for determining the attribute of emergency event according to information;
The classifying module, for being sorted out according to attribute to emergency event.
Its further technical solution are as follows: the push unit establishes module, the first adding module and judgement including first Module;
Described first establishes module, for establishing examination & approval chain according to type of emergency event;
First adding module, for adding corresponding approving person to examination & approval chain;
The judgment module is completed later for judging currently to examine with the presence or absence of next approving person.
Its further technical solution are as follows: the push unit further includes second establishing module and the second adding module;
Described second establishes module, for establishing emergency processing group according to type of emergency event;
Second adding module, for adding emergency processing personnel into emergency processing group.
Its further technical solution are as follows: described device further includes judging unit and determination unit;
The judging unit, for judging unit for judging whether current emergency event terminates;
The determination unit is used to determine whether that new emergency event generates.
Compared with the prior art, the invention has the advantages that: a kind of emergency event report thing method and device of the present invention passes through The content information for obtaining emergency event, can push emergency event content in time and handle to related personnel, related personnel can To quickly understand the information content of emergency event, report thing efficiency is improved, while being also convenient for related personnel and formulating relevant answer Anxious measure.In addition, can change emergency information when current event is not over and push again, until emergency event Terminate, this helps to grasp the new situation occurred in emergency event in real time, is effectively treated conducive to emergency event.
The above description is only an overview of the technical scheme of the present invention, can in order to better understand technical measure It is implemented in accordance with the contents of the specification, and in order to make above and other objects of the present invention, feature and advantage brighter Show understandable, special below to lift preferred embodiment, detailed description are as follows.
Detailed description of the invention
Fig. 1 is a kind of flow chart one of emergency event report thing method specific embodiment of the present invention;
Fig. 2 is a kind of flowchart 2 of emergency event report thing method specific embodiment of the present invention;
Fig. 3 is a kind of flow chart 3 of emergency event report thing method specific embodiment of the present invention;
Fig. 4 is a kind of flow chart four of emergency event report thing method specific embodiment of the present invention;
Fig. 5 is a kind of structure chart of emergency event report thing device specific embodiment of the present invention;
Fig. 6 is the structure chart of acquiring unit in a kind of emergency event report thing device specific embodiment of the present invention;
Fig. 7 is the structure chart one of push unit in a kind of emergency event report thing device specific embodiment of the present invention;
Fig. 8 is the structure chart two of push unit in a kind of emergency event report thing device specific embodiment of the present invention.
Specific embodiment
In order to more fully understand technology contents of the invention, combined with specific embodiments below to technical solution of the present invention into One step introduction and explanation, but not limited to this.
It should be appreciated that herein, relational terms such as first and second and the like are used merely to an entity/behaviour Work/object is distinguished with another entity/operation/object, without necessarily requiring or implying these entity/operation/objects Between there are any actual relationship or orders.
It is also understood that the terms "include", "comprise" or any other variant thereof is intended to cover non-exclusive inclusion, So that the process, method, article or the system that include a series of elements not only include those elements, but also including not having The other element being expressly recited, or further include for this process, method, article or the intrinsic element of system.Do not having In the case where having more limitations, the element that is limited by sentence "including a ...", it is not excluded that include the element process, There is also other identical elements in method, article or system.
As shown in Figs 1-4, the present invention provides a kind of emergency event report thing method, this method step includes:
S10, emergency event content is obtained;
S20, push emergency event content are handled to related personnel.
Specifically, the mode for encountering emergency event report thing in existing property industry is by local staff that information is oral Or written informing project information management person, it is reported by information manager's superior, and information is examined by related personnel. The present invention compared with the existing technology the advantages of be can real-time report emergency information, information transmitting efficiency and accuracy It is higher.
In certain embodiments, after step S20 the following steps are included:
S30, judge whether current emergency event terminates, if it is not, the step of then entering S40;If so, completing to report stream Journey.
S40, determine whether that new emergency event generates, if so, S10 is entered step, if it is not, then completing to report stream Journey.
Specifically, the informed personnel in scene can change at any time emergency information simultaneously if current emergency event is also when carrying out PUSH message again, until emergency event terminates to close.It realizes the real-time update of emergency event and reports, be conducive to report more Accurately and effectively information.
In certain embodiments, step S10 specifically includes the following steps:
S101, the information for collecting emergency event;
S102, the attribute that emergency event is determined according to information;
S103, emergency event is sorted out according to attribute.
Specifically, the information of emergency event includes passing through collection about the graph text information of emergency event and video information etc. To information can determine the attribute of event, for example, elevator event, robber rob event, event of fire, employee's event, client and third Square personnel's event, property event, public accident, media event, law works event, government's event, emphasis hot spot complaint event etc..When After the attribute for specifying emergency event, corresponding classification can be carried out to emergency event, for example, elevator event, steal event of robbing, Event of fire is attributed to special event, employee's event, client and third party personnel event, property event, public accident, media thing It is common event that part, law works event, government's event, emphasis hot spot, which complain event, then, current emergency event is elevator thing The emergency event can be then classified as special event, in order to the processing of subsequent related personnel by part.
In certain embodiments, step S20 specifically includes the following steps:
S201, examination & approval chain is established according to type of emergency event;
S202, corresponding approving person is added to examination & approval chain;
S203, the current examination & approval of judgement whether there is next approving person after completing;
S204, if so, continue to next approving person push emergency information.
Specifically, establishing examination & approval chain according to type of emergency event, examination & approval chain can be divided into multistage chain, such as three-level Chain, first order chain, second level chain and third level chain;It first will send information to the approving person of first order chain, so The approving person of first order chain annotates the approving person for agreeing to be sent to second level chain later, the examination & approval of second level chain afterwards Personnel are sent to the approving person of third level chain after agreeing to.
In certain embodiments, step S20 is further comprising the steps of:
S205, emergency processing group is established according to type of emergency event;
S206, emergency processing personnel are added into emergency processing group.
Specifically, having also set up emergency while establishing and examining chain in order to handle emergency information in time Group is handled, the personnel of group can be added according to event type.
It should be understood that the size of the serial number of each step is not meant that the order of the execution order in above-described embodiment, each process Execution sequence should be determined by its function and internal logic, the implementation process without coping with the embodiment of the present invention constitutes any limit It is fixed.
Corresponding to a kind of emergency event report thing method described in above-described embodiment, the present invention provides a kind of emergency event reports Thing device.As viewed in figures 5-8, which includes acquiring unit 1 and push unit 2;
Acquiring unit 1, for obtaining emergency event content;
Push unit 2 is handled for pushing emergency event content to related personnel.
Specifically, the mode for encountering emergency event report thing in existing property industry is by local staff that information is oral Or written informing project information management person, it is reported by information manager's superior, and information is examined by related personnel. The present invention compared with the existing technology the advantages of be can real-time report emergency information, information transmitting efficiency and accuracy It is higher.
In certain embodiments, which further includes judging unit 3 and determination unit 4;
Judging unit 3, for judging unit for judging whether current emergency event terminates;
Determination unit 4 is used to determine whether that new emergency event generates.
Specifically, the informed personnel in scene can change at any time emergency information simultaneously if current emergency event is also when carrying out PUSH message again, until emergency event terminates to close.It realizes the real-time update of emergency event and reports, be conducive to report more Accurately and effectively information.
Acquiring unit 1 includes collection module 21, determining module 22 and classifying module 23;
Collection module 21, for collecting the information of emergency event;
Determining module 22, for determining the attribute of emergency event according to information;
Classifying module 23, for being sorted out according to attribute to emergency event.
Specifically, the information of emergency event includes passing through collection about the graph text information of emergency event and video information etc. To information can determine the attribute of event, for example, elevator event, robber rob event, event of fire, employee's event, client and third Square personnel's event, property event, public accident, media event, law works event, government's event, emphasis hot spot complaint event etc..When After the attribute for specifying emergency event, corresponding classification can be carried out to emergency event, for example, elevator event, steal event of robbing, Event of fire is attributed to special event, employee's event, client and third party personnel event, property event, public accident, media thing It is common event that part, law works event, government's event, emphasis hot spot, which complain event, then, current emergency event is elevator thing The emergency event can be then classified as special event, in order to the processing of subsequent related personnel by part.
In certain embodiments, push unit 2 establishes module 21, the first adding module 22 and judgment module including first 23;
First establishes module, for establishing examination & approval chain according to type of emergency event;
First adding module, for adding corresponding approving person to examination & approval chain;
Judgment module is completed later for judging currently to examine with the presence or absence of next approving person.
Specifically, establishing examination & approval chain according to type of emergency event, examination & approval chain can be divided into multistage chain, such as three-level Chain, first order chain, second level chain and third level chain;It first will send information to the approving person of first order chain, so The approving person of first order chain annotates the approving person for agreeing to be sent to second level chain later, the examination & approval of second level chain afterwards Personnel are sent to the approving person of third level chain after agreeing to.
In certain embodiments, push unit 2 further includes second establishing module 24 and the second adding module 25;
Second establishes module 24, for establishing emergency processing group according to type of emergency event;
Second adding module 25, for adding emergency processing personnel into emergency processing group.
Specifically, having also set up emergency while establishing and examining chain in order to handle emergency information in time Group is handled, the personnel of group can be added according to event type.
If the integrated unit is realized in the form of SFU software functional unit and sells or use as independent product When, it can store in a computer readable storage medium.Based on this understanding, the technical solution of the embodiment of the present invention Substantially all or part of the part that contributes to existing technology or the technical solution can be with software product in other words Form embody, which is stored in a storage medium, including some instructions use so that one Computer equipment (can be personal computer, server or the network equipment etc.) or processor (processor) execute this hair The all or part of the steps of each embodiment the method in bright.And storage medium above-mentioned include: USB flash disk, it is mobile hard disk, read-only Memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disk or The various media that can store program code such as person's CD.
It is apparent to those skilled in the art that for convenience of description and succinctly, only with above-mentioned each function Can unit, module division progress for example, in practical application, can according to need and by above-mentioned function distribution by different Functional unit, module are completed, i.e., the internal structure of described device is divided into different functional unit or module, more than completing The all or part of function of description.Each functional unit in embodiment, module can integrate in one processing unit, can also To be that each unit physically exists alone, can also be integrated in one unit with two or more units, it is above-mentioned integrated Unit both can take the form of hardware realization, can also realize in the form of software functional units.In addition, each function list Member, the specific name of module are also only for convenience of distinguishing each other, the protection scope being not intended to limit this application.Above-mentioned apparatus The specific work process of middle unit, module, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein.
Those of ordinary skill in the art may be aware that list described in conjunction with the examples disclosed in the embodiments of the present disclosure Member and algorithm steps can be realized with the combination of electronic hardware or computer software and electronic hardware.These functions are actually It is implemented in hardware or software, the specific application and design constraint depending on technical solution.Professional technician Each specific application can be used different methods to achieve the described function, but this realization is it is not considered that exceed The scope of the present invention.
In embodiment provided by the present invention, it should be understood that disclosed device and method can pass through others Mode is realized.For example, system embodiment described above is only schematical, for example, the division of the module or unit, Only a kind of logical function partition, there may be another division manner in actual implementation, such as multiple units or components can be with In conjunction with or be desirably integrated into another device, or some features can be ignored or not executed.Another point, it is shown or discussed Mutual coupling or direct-coupling or communication connection can be through some interfaces, the INDIRECT COUPLING of device or unit or Communication connection can be electrical property, mechanical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme 's.
It, can also be in addition, the functional units in various embodiments of the present invention may be integrated into one processing unit It is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated list Member both can take the form of hardware realization, can also realize in the form of software functional units.
It is above-mentioned that technology contents of the invention are only further illustrated with embodiment, in order to which reader is easier to understand, but not It represents embodiments of the present invention and is only limitted to this, any technology done according to the present invention extends or recreation, by of the invention Protection.Protection scope of the present invention is subject to claims.

Claims (10)

1. a kind of emergency event report thing method, which is characterized in that the method step includes:
Obtain emergency event content;
Push emergency event content is handled to related personnel.
2. a kind of emergency event report thing method according to claim 1, which is characterized in that the acquisition emergency event content The step of, specifically includes the following steps:
Collect the information of emergency event;
The attribute of emergency event is determined according to information;
Emergency event is sorted out according to attribute.
3. a kind of emergency event report thing method according to claim 2, which is characterized in that the push emergency event content The step of being handled to related personnel, specifically includes the following steps:
Examination & approval chain is established according to type of emergency event;
Corresponding approving person is added to examination & approval chain;
The current examination & approval of judgement whether there is next approving person after completing;
If so, continuing to push emergency information to next approving person.
4. a kind of emergency event report thing method according to claim 2, which is characterized in that the push emergency event content The step of being handled to related personnel, further comprising the steps of:
Emergency processing group is established according to type of emergency event;
Emergency processing personnel are added into emergency processing group.
5. a kind of emergency event report thing method according to claim 1, which is characterized in that the push emergency event content After the step of being handled to related personnel, comprising the following steps:
Judge whether current emergency event terminates, if it is not, determining whether the step of new emergency event generates described in then entering;
Determine whether that new emergency event generates;
If so, the step of into the acquisition emergency event content.
6. a kind of emergency event report thing device, which is characterized in that described device includes acquiring unit and push unit;
The acquiring unit, for obtaining emergency event content;
The push unit is handled for pushing emergency event content to related personnel.
7. a kind of emergency event report thing device according to claim 6, which is characterized in that the acquiring unit includes collecting Module, determining module and classifying module;
The collection module, for collecting the information of emergency event;
The determining module, for determining the attribute of emergency event according to information;
The classifying module, for being sorted out according to attribute to emergency event.
8. a kind of emergency event report thing device according to claim 7, which is characterized in that the push unit includes first Establish module, the first adding module and judgment module;
Described first establishes module, for establishing examination & approval chain according to type of emergency event;
First adding module, for adding corresponding approving person to examination & approval chain;
The judgment module is completed later for judging currently to examine with the presence or absence of next approving person.
9. a kind of emergency event report thing device according to claim 7, which is characterized in that the push unit further includes Two establish module and the second adding module;
Described second establishes module, for establishing emergency processing group according to type of emergency event;
Second adding module, for adding emergency processing personnel into emergency processing group.
10. a kind of emergency event report thing device according to claim 6, which is characterized in that described device further includes judgement Unit and determination unit;
The judging unit, for judging unit for judging whether current emergency event terminates;
The determination unit is used to determine whether that new emergency event generates.
CN201811480349.4A 2018-12-05 2018-12-05 A kind of emergency event report thing method and device Pending CN109598485A (en)

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Application Number Priority Date Filing Date Title
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Cited By (1)

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Publication number Priority date Publication date Assignee Title
CN111612422A (en) * 2020-05-21 2020-09-01 北京软通智慧城市科技有限公司 Method and device for responding to emergency, storage medium and equipment

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CN106055687A (en) * 2016-06-06 2016-10-26 青岛杰奥斯智能科技有限公司 Method for emergency treatment of subway emergency event
CN107169907A (en) * 2017-05-31 2017-09-15 深圳市龙岗远望软件技术有限公司 It is a kind of to guide processing method and system towards emergent information classification on duty
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Application publication date: 20190409