CN109598360A - Business handles on line method, apparatus and calculates readable storage medium storing program for executing - Google Patents
Business handles on line method, apparatus and calculates readable storage medium storing program for executing Download PDFInfo
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- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
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Abstract
The present invention provides a kind of business to handle on line method, is applied in mobile terminal, comprising: is inputted according to the user of mobile terminal to computer installation reservation and at the appointed time handles specified services；The request signal for handling the specified services is sent to the computer installation in the specified time；The verifying message that the identity of the user is verified in the requirement that the computer installation issues is received, and when receiving the verifying message, the identifying data of Xiang Suoshu computer installation feedback user；And receive the user that the computer installation is sent authentication as a result, and when user passes through authentication, above-mentioned specified services are handled to the computer installation according to the input of user.The present invention also provides a kind of business applied to computer installation to handle on line method, apparatus and storage medium.The present invention be able to solve user need to entity site could transacting business the problem of, optimize business procedure.
Description
Technical field
The present invention relates to field of computer technology, and in particular to a kind of business is handled on line method, apparatus and calculated readable
Storage medium.
Background technique
Traditional backing entity counter system is all to need to reach entity site, time-consuming and laborious.In addition, the multiple rows of team of people
It wastes time very much.Furthermore the work hours of bank are typically all on weekdays, office worker's transacting business then to be needed to ask for leave
It handles, it is also very inconvenient.In addition, traditional bank outlets are typically all to be located at the position having a good transport service, however these places
Not only office cost is high, and it is also limited to accommodate the personnel handled.
Summary of the invention
In view of the foregoing, it is necessary to propose that a kind of business handles on line method, apparatus and calculates readable storage medium storing program for executing,
Be able to solve user need to entity site could transacting business the problem of.
The first aspect of the present invention provides a kind of business and handles on line method, is applied in mobile terminal, it is described it is mobile eventually
End and computer installation communication connection, which comprises according to the input of the first user of the mobile terminal to the meter
Calculation machine device sends reservation instruction and at the appointed time handles specified services to reserve；It is filled in the specified time to the computer
Set the request signal for sending and handling the specified services；When receiving requirement verifying that the computer installation issued described the
When the verifying message of the identity of one user, Xiang Suoshu computer installation feeds back the identifying data of first user；And receive institute
State computer installation transmission first user authentication as a result, and when first user passes through authentication,
Corresponding service information is sent to handle the specified services to the computer installation according to the input of first user.
Preferably, be set forth in the specified time to the computer installation send handle the specified services request letter
Number include: to show a dialog box on the screen of the mobile terminal in the specified time, first user is reminded to be
It is no to start to handle the specified services；Determined whether to handle described specify in the input of the dialog box according to first user
Business；If first user, which determines, starts to handle the specified services, Xiang Suoshu computer installation sends the request signal；
And if first user determines and does not handle the specified services temporarily, determines whether current time exceeds institute after crossing preset duration
State specified time, however, it is determined that current time exceeds the specified time, and Xiang Suoshu computer installation, which sends to cancel, handles the finger
Determine the signal of business；If it is determined that current time not yet exceeds the specified time, mentioned again on the screen of the mobile terminal
Whether first user that wakes up starts to handle the specified services.
Preferably, the identifying data for feeding back first user to computer installation includes: in receiving described test
When demonstrate,proving message, the camera for opening the mobile terminal is established video communication with the computer installation and is connect, and according to being wanted
The identifying data of offer issues corresponding prompt, so that the computer installation gets the identity money of first user
Material；Or the identifying data for feeding back first user to first computer installation includes: to open the movement eventually
It includes the voice data of first user and the video of face image, the video that will be recorded that the camera at end, which records one section,
It is sent to the computer installation.
Second aspect of the present invention provides a kind of business and handles on line method, is applied in computer installation, the computer
Device is connect with mobile terminal, which comprises when receiving the reservation instruction that the mobile terminal is sent, to the shifting
Dynamic terminal provides a reservation interface to show items related service provided by the computer installation and each business institute
It is corresponding to handle the time, wherein the mobile terminal is according to the input of the first user in the reservation interface to the calculating
Specified services are at the appointed time handled in the reservation of machine device, the specified time be from provided related service it is selected to
It is handled the time corresponding to one item missing business, described at least one selected business is the specified services；Receive the movement
The request signal for handling the specified services that terminal is sended in the specified time；In receiving the request signal
When, Xiang Suoshu mobile terminal sends the verifying message for requiring to verify the identity of first user, and obtains the mobile terminal
The identifying data of first user of feedback；The body of first user is verified according to the identifying data of first user
Part, and transmit verification result to the mobile terminal；And when first user passes through authentication, according to the movement
The corresponding service information that terminal is sent is that first user handles the specified services.
Preferably, the identifying data of first user for obtaining mobile terminal feedback includes: in receiving
When the request signal, according to the input of the second user, the camera of the computer installation is opened, eventually with the movement
Video communication connection is established at end；And after establishing the video communication connection, obtain the identifying data of first user；Or
The identifying data of first user for obtaining mobile terminal feedback include: receive that the mobile terminal sends include
The voice data of first user and one section of video of face image.
Preferably, this method further include: after handling the specified services for first user, it is determined whether need to create
Material flow tracking record, and logistics record is regularly updated after creation logistics record.
Third aspect present invention provides a kind of business and handles on line device, runs in mobile terminal, the mobile terminal
It is connect with computer installation, it includes: reservation module that the business, which handles on line device, for according to the first of the mobile terminal
The input of user sends reservation instruction to the computer installation and at the appointed time handles specified services to reserve；Sending module,
For the request signal for handling the specified services to be sent to the computer installation in the specified time；The transmission mould
Block is also used to work as the verifying message for receiving the identity that first user is verified in the requirement that the computer installation is issued,
The identifying data of first user is fed back to the computer installation；The receiving module is also used to receive the computer
The authentication result for first user that device is sent；And execution module, for being tested as first user by identity
When card, corresponding service information is sent to the computer installation to handle the specified industry according to the input of first user
Business.
Fourth aspect present invention provides a kind of business and handles on line device, runs in computer installation, the computer
Device is connect with mobile terminal, and it includes: setup module that the business, which handles on line device, receives the mobile terminal for working as
When the reservation instruction of transmission, it is each provided by the computer installation to show that Xiang Suoshu mobile terminal provides a reservation interface
The time is handled corresponding to related service and each business, wherein the mobile terminal is according to the input of the first user
Specified services are at the appointed time handled to computer installation reservation in the reservation interface, and the specified time is from being mentioned
It is handled the time corresponding at least one of selected business in the related service of confession, described at least one selected business is institute
State specified services；Receiving module, it is described specified for handling of receiving that the mobile terminal sends in the specified time
The request signal of business；Sending module, for when receiving the request signal, Xiang Suoshu mobile terminal to send requirement verifying
The verifying message of the identity of first user；The receiving module is also used to obtain described the of mobile terminal feedback
The identifying data of one user；Execution module, for verifying the body of first user according to the identifying data of first user
Part, and transmit verification result to the mobile terminal；And the execution module, it is also used to pass through identity as first user
When verifying, the corresponding service information sent according to the mobile terminal is that first user handles the specified services.
Fifth aspect present invention provides a kind of computer installation, and the computer installation includes processor, the processor
Realize that the business handles on line method when for executing the computer program stored in memory.
Sixth aspect present invention provides a kind of computer readable storage medium, is stored thereon with computer program, feature
It is, the computer program realizes that the business handles on line method when being executed by processor.
Business described in the embodiment of the present invention handles on line method, apparatus and computer readable storage medium, by setting
Mobile terminal and computer installation communication connection are set, the business under line is put into on-line processing.First user can use movement
Terminal is reserved at the appointed time handle specified services online, handles the specified industry to computer installation transmission in the specified time
The request signal of business, and the verifying message of the identity for verifying first user issued according to computer installation, to calculating
Machine device feeds back the identifying data of the first user so that computer installation can verify first use according to the identifying data
The identity at family, and when the first user passes through authentication is handled according to the input of the first user to computer installation above-mentioned
Specified services.First user does not need entity site transacting business using the present invention, and customer service is facilitated to handle, and saves user
Business handling time etc..
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis
The attached drawing of offer obtains other attached drawings.
Fig. 1 is the application environment architecture diagram that the business that the embodiment of the present invention one provides handles on line method.
Fig. 2 is the flow chart that business provided by Embodiment 2 of the present invention handles on line method.
Fig. 3 is the flow chart that the business that the embodiment of the present invention three provides handles on line method.
Fig. 4 is the structure chart that the business that the embodiment of the present invention four provides handles on line device.
Fig. 5 is the structure chart that the business that the embodiment of the present invention five provides handles on line device.
Fig. 6 is the schematic diagram for the mobile terminal that the embodiment of the present invention six provides.
Fig. 7 is the schematic diagram for the computer installation that the embodiment of the present invention seven provides.
The present invention that the following detailed description will be further explained with reference to the above drawings.
Specific embodiment
To better understand the objects, features and advantages of the present invention, with reference to the accompanying drawing and specific real
Applying example, the present invention will be described in detail.It should be noted that in the absence of conflict, the embodiment of the present invention and embodiment
In feature can be combined with each other.
In the following description, numerous specific details are set forth in order to facilitate a full understanding of the present invention, described embodiment is only
It is only a part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, ordinary skill
Personnel's every other embodiment obtained without making creative work, shall fall within the protection scope of the present invention.
Unless otherwise defined, all technical and scientific terms used herein and belong to technical field of the invention
The normally understood meaning of technical staff is identical.Term as used herein in the specification of the present invention is intended merely to description tool
The purpose of the embodiment of body, it is not intended that in the limitation present invention.
Embodiment one
As shown in fig.1, handling on line the application environment architecture diagram of method for the business that the embodiment of the present invention one provides.
It is of the invention to handle on line method for business and apply in one or more mobile terminal and/or computer installation
In the environment of composition.For example, in the environment being made of mobile terminal 3 and computer installation 4.Mobile terminal 3 can be by any
Traditional cable network and/or wireless network and 4 communication connection of computer installation.The cable network can communicate for traditional wire
Any type, such as internet, local area network.The wireless network can be any type of conventional wireless communication, such as wirelessly
Electricity, Wireless Fidelity (Wireless Fidelity, WIFI), honeycomb, satellite, broadcast etc..Wireless communication technique may include, but
It is not limited to, global system for mobile communications (Global System for Mobile Communications, GSM), general packet
Wireless traffic (General Packet Radio Service, GPRS), CDMA (Code Division Multiple
Access, CDMA), wideband code division multiple access (W-CDMA), CDMA2000, IMT single carrier (IMT Single Carrier), enhancing
Type data rate GSM evolution (Enhanced Data Rates for GSM Evolution, EDGE), Long Term Evolution
(Long-Term Evolution, LTE), senior long term evolution technology, time-division Long Term Evolution (Time-Division
LTE, TD-LTE), high performance radio local area network (High Performance Radio Local Area Network,
HiperLAN), high performance radio wide area network (High Performance Radio Wide Area Network,
HiperWAN), local multiple spot distributes business (Local Multipoint Distribution Service, LMDS), Quan Weibo
Access global-intercommunication (Worldwide Interoperability for Microwave Access, WiMAX), ZigBee protocol
(ZigBee), bluetooth, orthogonal frequency division multiplexi (Flash Orthogonal Frequency-Division
Multiplexing, Flash-OFDM), large capacity space-division multiple access (High Capacity Spatial Division
Multiple Access, HC-SDMA), Universal Mobile Telecommunications System (Universal Mobile Telecommunications
System, UMTS), Universal Mobile Telecommunications System time division duplex (UMTS Time-Division Duplexing, UMTS-TDD),
Evolved high-speed packet accesses (Evolved High Speed Packet Access, HSPA+), TD SDMA
(Time Division Synchronous Code Division Multiple Access, TD-SCDMA), evolution data are most
Optimize (Evolution-Data Optimized, EV-DO), Digital Enhanced Cordless Communications (Digital Enhanced
Cordless Telecommunications, DECT) and other.
In the present embodiment, the mobile terminal 3 can be the equipment such as portable terminal, such as mobile phone, tablet computer.It is described
Computer installation 4 can be the equipment such as server, personal desktop computer, laptop.
Embodiment two
Fig. 2 is the flow chart that business provided by Embodiment 2 of the present invention handles on line method.
In the present embodiment, the business is handled on line method and be can be applied in mobile terminal, for needing to carry out industry
The mobile terminal that business is handled on line can be integrated directly online for business provided by method of the invention on mobile terminals
The function of handling, or movement is operated in the form of Software Development Kit (Software Development Kit, SDK)
In terminal.
As shown in Fig. 2, the business, which handles on line method, specifically includes following steps, the process according to different requirements,
The sequence of step can change in figure, and certain steps can be omitted.
Step S11, according to user, (for convenience of description, user corresponding with mobile terminal is known as " the first use to mobile terminal
Family ") input send reservation instruction to computer installation and to reserve at the appointed time handle specified services.
In one embodiment, mobile terminal can issue reservation to computer installation according to the input of the first user and refer to
It enables, computer installation can provide a reservation interface when receiving the reservation instruction for mobile terminal.The reservation interface is
One user interface, can be to do corresponding to items related service provided by demonstrating computer device and each business
Manage the time.Mobile terminal can according to the input of the first user in the reservation interface from computer installation provided by related service
In select at least one of business and it is corresponding handle the time, thus complete to computer installation reserve at the appointed time handle finger
Determine the reservation operation of business.
In one embodiment, items related service provided by computer installation can be the relevant business of finance, packet
It includes, but is not limited to, bank card transacting business, loan transaction etc..
Step S12, mobile terminal sends the request for handling the specified services in above-mentioned specified time to computer installation
Signal.
In one embodiment, mobile terminal can also issue corresponding prompt before above-mentioned specified time arrives, with
The first user is reminded to handle related service in above-mentioned specified time.
It, then can be with for example, it is assumed that the first user, which is subscribed to, handles a certain business in 2018/7/1 10:00am-10:30am
(such as 10 minutes in advance) issue preset prompt to remind the first user before 2018/7/1 10:00am of time arrival
Handle a certain business.The preset prompt can push preset text with quarter-bell, the preset voice of broadcasting, in mobile terminal
The modes such as information show.
In one embodiment, mobile terminal can be asked in response to the input of the first user to described in computer installation transmission
Seek signal.
In one embodiment, be set forth in above-mentioned specified time to computer installation transmission handle asking for the specified services
Signal is asked to include the following steps (1)-(4):
(1) mobile terminal shows a dialog box in above-mentioned specified time on the screen of the mobile terminal, reminds first
Whether user starts to handle the specified services.
(2) mobile terminal determines whether to handle the specified services in the input of the dialog box according to the first user.If
First user, which determines, does not handle the specified services temporarily, triggers step (3).If the first user, which determines, starts to handle above-mentioned specify
Business triggers step (4).
(3) mobile terminal crosses preset duration (such as 5 minutes) and determines whether current time exceeds above-mentioned specified time afterwards.If
Determine that current time beyond above-mentioned specified time, sends to computer installation and cancels the signal for handling the specified services.If really
Determine current time and not yet exceed above-mentioned specified time, returns to step (1).
For example, it is assumed that the first user, which is subscribed to, handles a certain business in 2018/7/1 10:00am-10:30am, false
If current time is 2018/7/1 10:31am, that is, exceed specified time, mobile terminal sends to computer installation and cancels at this time
Handle the signal of the specified services.
(4) mobile terminal sends the request signal to computer installation.
Step S13, testing for the identity of first user is verified in the requirement that mobile terminal receives that computer installation is issued
Demonstrate,prove message.Mobile terminal when receiving the verifying message, to computer installation feed back the first user identifying data so that
Computer installation can verify the identity of first user according to the identifying data.
In one embodiment, the identifying data of first user may include the voice data and face of the first user
Image.
In the first embodiment, the identifying data that the first user is fed back to computer installation includes: in receiving
When stating verifying message, the camera that mobile terminal opens the mobile terminal is established video communication with the computer installation and is connect,
And corresponding prompt is issued according to identifying data to be provided, so that computer installation gets the identity money of user
Material.
For example, mobile terminal can remind the first user face face camera, and speak.So that computer installation
One section can be recorded by the video communication connection established includes the voice data of the first user and the video of face image.
In other embodiments, the identifying data that the first user is fed back to computer installation includes: that mobile terminal is opened
Opening camera and recording one section includes the voice data of the first user and the video of face image, and the video recorded is sent to
The computer installation.
Step S14, mobile terminal receives the authentication for the first user that computer installation is sent as a result, and using in first
When family passes through authentication, corresponding service information is sent to computer installation to handle above-mentioned specify according to the input of the first user
Business.
Specifically, if the identifying data for the first user that computer installation is fed back according to mobile terminal determines the first user
By authentication, then message of first user by authentication is issued to mobile terminal.Otherwise, the is sent to mobile terminal
One user does not pass through the message of authentication.
In one embodiment, if the first user does not pass through authentication, computer installation can be issued to mobile terminal
Again the information of the first user identity is verified.Again verifying identity re-execute the steps S13.
It should be noted that the input according to the first user sends corresponding service information to computer installation to handle
The operation of specified services is specifically related to the specified services.For example, it is assumed that the specified services are to computer installation application one
Bank card is opened, then the first user needs transmitted by online reading computer installation in relation to the clause for handling bank card and related association
View, and the confirmation for having understood clause and related protocol in relation to handling bank card is made (for example, the first user fills in computer
It sets specified interface and executes electronic signature to confirm that the clause and related protocol of bank card are handled in understanding).Computer installation can
To be distributed for the first user after the first user makes and understood the confirmation in relation to the clause and related protocol of handling bank card
One bank card, and the relevant information of the bank card such as card number is associated with the foundation of the identifying data of first user, and
The associated record established is stored in specified storage equipment.
It should be noted that the corresponding service information is to handle relevant information involved in above-mentioned specified services, example
The electronic signature information submitted such as interface of first user specified by computer installation.
In conclusion business described in the embodiment of the present invention handles on line method, by setting mobile terminal and calculate
Business under line is put into on-line processing by machine device communication connection.First user, which can use mobile terminal and reserve online, to be referred to
It fixes time and handles specified services, send the request signal for handling the specified services to computer installation in the specified time, and
According to the verifying message for the identity for verifying first user that computer installation is issued, used to computer installation feedback first
The identifying data at family is so that computer installation can verify the identity of first user according to the identifying data, and in
When one user passes through authentication, above-mentioned specified services are handled to computer installation according to the input of the first user.First user
Entity site transacting business is not needed using the present invention, facilitates customer service to handle, saves business handling time of user etc..
Embodiment three
Fig. 3 is the flow chart that the business that the embodiment of the present invention three provides handles on line method.
In the present embodiment, the business is handled on line method and be can be applied in computer installation, for needing to carry out
The computer installation that business is handled on line can be integrated directly provided by method of the invention on a computing means for industry
The function that business is handled on line, or run in the form of Software Development Kit (Software Development Kit, SDK)
On a computing means.
As shown in figure 3, the business, which handles on line method, specifically includes following steps, the process according to different requirements,
The sequence of step can change in figure, and certain steps can be omitted.
Step S21, computer installation can be when receiving the reservation instruction that the mobile terminal is sent, to mobile terminal
A reservation interface is provided, which is a user interface, can be with the correlation of items provided by demonstrating computer device
The time is handled corresponding to business and each business.Thus when mobile terminal and computer installation establish communication connection,
Mobile terminal can be selected from related service provided by computer installation according to the input of the first user in the reservation interface
At least one of business and it is corresponding handle the time, at the appointed time to handle the reservations of specified services to computer installation reservation
Operation.
In one embodiment, items related service provided by computer installation can be the relevant business of finance, packet
It includes, but is not limited to, bank card transacting business, loan transaction etc..
Step S22, what computer installation reception mobile terminal was sended in above-mentioned specified time handles the specified industry
The request signal of business.
Step S23, computer installation is when receiving the request signal, sends to mobile terminal and requires verifying described the
The verifying message of the identity of one user, and obtain the identifying data of the first user of mobile terminal feedback.
In one embodiment, the identifying data of first user may include the voice data and face of the first user
Image.
In the first embodiment, the identifying data of first user for obtaining mobile terminal feedback includes the following steps
(a)-(b):
(a) computer installation (is retouched when receiving the request signal in response to the user of computer installation for convenience
State, user corresponding with computer installation is known as " second user ") input, open the camera of computer installation, and it is described
Mobile terminal establishes video communication connection.
In one embodiment, computer installation is when receiving the request signal, in the aobvious of the computer installation
Show one dialog box of screen display, to inquire whether second user determines that establishing video communication with the mobile terminal connect.I.e.
Open the camera of computer installation in the input of the dialog box according to second user to establish video communication connection.
In other embodiments, computer installation can also directly open computer when receiving the request signal
The camera of device is established video communication with the mobile terminal and is connect.I.e. without establishing video according to the input of second user
Communication connection.
(b) after establishing the video communication connection, computer installation obtains the identifying data of first user.
In one embodiment, the camera that computer installation can use the computer installation records one section and includes
The voice of first user and the video of face image, thus obtain include the first user voice data and facial image
The identifying data of first user.
In a second embodiment, the identifying data of first user for obtaining mobile terminal feedback includes: to receive movement
What terminal was sent includes the voice data of the first user and one section of video of face image.
Step S24, computer installation verifies the identity of first user according to the identifying data of the first user, and will test
Card result is sent to mobile terminal.
In one embodiment, by the identifying data include the first user voice data and facial image for, meter
Calculation machine device can use the vocal print that speech recognition technology identifies the first user from the video recorded, and utilize image
Identification technology identifies the facial image of the first user from this section of video.If the vocal print of the first user identified and pre-
If the vocal print facial image of the first user that matches, and identified match with preset facial image, it is determined that
User sends message of first user by authentication by authentication, and to mobile terminal.If identified
The vocal print of one user and preset vocal print mismatch and/or the facial image of the first user is mismatched with preset facial image,
Then determine that user does not pass through the message of authentication not over authentication, and to mobile terminal the first user of transmission.
Step S25, computer installation is sent corresponding when the first user passes through authentication according to the mobile terminal
Business information is that the first user handles above-mentioned specified services.
It should be noted that the corresponding service information sent according to the mobile terminal is that the first user handles above-mentioned specify
The concrete operations of business are related to the specified services.For example, it is assumed that the specified services are the first user to computer installation Shen
Please handle a bank card, then computer installation need according to second user input send in relation to handle bank card clause and
For related protocol to the first user of mobile terminal, the first user utilizes the mobile terminal online reading, and makes having understood and have
The confirmation of the clause and related protocol of handling bank card is closed (for example, interface of first user specified by computer installation executes
Electronic signature is to confirm that the clause and related protocol of bank card are handled in understanding).Computer installation is made in the first user
It is the first user one bank card of distribution, and by the bank after solving the confirmation of clause and related protocol in relation to handling bank card
The relevant information of card such as card number is associated with the foundation of the identifying data of first user, and the associated record established is stored
In specified storage equipment.
It should be noted that the corresponding service information is to handle relevant information involved in above-mentioned specified services, example
The electronic signature information submitted such as interface of first user specified by computer installation.
In other embodiments, following steps be can further include:
Step S26, whether computer installation is after the first user handles the specified services, to further determine and need to create
Material flow tracking record is built, and periodically (8 points of every morning, 12 noon, and) updates object after creation logistics record at 8 points at night
Stream record.
In one embodiment, computer installation can determine the need for creation logistics according to the input of second user
Tracing record.For thinking that the first user handles bank card, when the second user determination of computer installation is also needed bank card postal
When sending the first user, i.e., determination need to create material flow tracking record.
Specifically, computer installation can call the logistics of corresponding logistics company to be recorded in computer according to logistics odd numbers
Device updates logistics record.Display is recorded without logistics if logistics odd numbers not yet.Computer installation can be according to the first user
Input typing logistics odd numbers.
In conclusion business described in the embodiment of the present invention handles on line method, by setting computer installation and move
Dynamic terminal called connection realizes remote authentication to the first user of mobile terminal, and passes through authentication in the first user
When handle specified services for the first user.So that the first user is not necessarily to entity site transacting business, the industry of the first user is saved
The time is handled in business.
Above-mentioned Fig. 2-3 describes business of the invention in detail and handles on line method, below with reference to the 4th~7 figure, respectively to reality
The existing business handles on line the functional module of the software service of method and realizes that the business handles on line the hardware of method
Device architecture is introduced.
It should be appreciated that the embodiment is only purposes of discussion, do not limited by this structure in patent claim.
Example IV
As shown in fig.4, being that the business that the embodiment of the present invention four provides handles on line the structure chart of device.
In some embodiments, the business is handled on line device 30 and is run in mobile terminal.The mobile terminal is logical
It crosses and has been connected to the network computer installation.It may include multiple as composed by program code segments that the business, which handles on line device 30,
Functional module.The program code that the business handles on line each program segment in device 30 can store depositing in mobile terminal
In reservoir, and as performed by least one described processor, handled on line with realization (being detailed in Fig. 2 description) business.
In the present embodiment, the business handles on line function of the device 30 according to performed by it, can be divided into multiple
Functional module.The functional module may include: reservation module 301, sending module 302, receiving module 303 and execution module
304.The so-called module of the present invention, which refers to, a kind of performed by least one processor and can complete fixed function
Series of computation machine program segment, storage is in memory.It in the present embodiment, will be in subsequent reality about the function of each module
It applies in example and is described in detail.
Reservation module 301 at the appointed time handles specified services to computer installation reservation according to the input of the first user.
In one embodiment, reservation module 301 can be issued to computer installation according to the input of the first user and be reserved
Instruction, computer installation can provide a reservation interface to mobile terminal when receiving the reservation instruction.The reservation interface
It is a user interface, it can be with can corresponding to items related service provided by demonstrating computer device and each business
Handle the time.Reservation module 301 can according to the input of the first user in the reservation interface from computer installation provided by phase
In the business of pass select at least one of business and it is corresponding handle the time, thus complete to computer installation reserve at the appointed time
Handle the reservation operation of specified services.
In one embodiment, items related service provided by computer installation can be the relevant business of finance, packet
It includes, but is not limited to, bank card transacting business, loan transaction etc..
Sending module 302 sends the request signal for handling the specified services in above-mentioned specified time to computer installation.
In one embodiment, sending module 302 can also issue corresponding prompt before above-mentioned specified time arrives,
To remind the first user to handle related service in above-mentioned specified time.
For example, it is assumed that the first user, which is subscribed to, handles a certain business in 2018/7/1 10:00am-10:30am, mould is sent
Block 302 then (such as 10 minutes in advance) can issue preset prompt before 2018/7/1 10:00am of time arrival to mention
First user that wakes up handles a certain business.The preset prompt can be pushed with quarter-bell, the preset voice of broadcasting, in mobile terminal
The modes such as preset text information show.
In one embodiment, sending module 302 can send institute to computer installation in response to the input of the first user
State request signal.
In one embodiment, be set forth in above-mentioned specified time to computer installation transmission handle asking for the specified services
Signal is asked to include the following steps (1)-(4):
(1) sending module 302 shows a dialog box in above-mentioned specified time on the screen of the mobile terminal, reminds the
Whether one user starts to handle the specified services.
(2) sending module 302 determines whether to handle the specified services in the input of the dialog box according to the first user.
If the first user, which determines, does not handle the specified services temporarily, trigger step (3).If the first user determination starts to handle above-mentioned finger
Determine business, triggers step (4).
(3) when the mistake of sending module 302 preset duration (such as 5 minutes) determines whether current time exceeds above-mentioned specified afterwards
Between.If it is determined that current time exceeds above-mentioned specified time, sending module 302, which sends to cancel to computer installation, handles described specify
The signal of business.If it is determined that current time not yet exceeds above-mentioned specified time, step (1) is returned to.
For example, it is assumed that the first user, which is subscribed to, handles a certain business in 2018/7/1 10:00am-10:30am, false
If current time is 2018/7/1 10:31am, that is, exceed specified time, sending module 302 takes to computer installation transmission at this time
Disappear and handles the signal of the specified services.
(4) sending module 302 sends the request signal to computer installation.
The verifying that receiving module 303 receives the identity that first user is verified in the requirement that computer installation is issued disappears
Breath.When receiving the verifying message, sending module 302 feeds back the identifying data of the first user so as to succeed in one's scheme to computer installation
Calculation machine device can verify the identity of first user according to the identifying data.
In one embodiment, the identifying data of first user may include the voice data and face of the first user
Image.
In the first embodiment, the identifying data that the first user is fed back to computer installation includes: in receiving
When stating verifying message, sending module 302 opens the camera of the mobile terminal and the computer installation establishes video communication company
It connects, and corresponding prompt is issued according to identifying data to be provided, so that computer installation gets the identity of user
Data.
For example, sending module 302 can remind the first user face face camera, and speak.So that computer
Device can include the voice data and face image of the first user by one section of recording of video communication connection established
Video.
In other embodiments, the identifying data that the first user is fed back to computer installation includes: sending module 302
Opening camera and recording one section includes the voice data of the first user and the video of face image, and the video recorded is sent
To the computer installation.
Receiving module 303 receives the authentication result for the first user that computer installation is sent.Execution module 304 is in
It is above-mentioned to handle to computer installation transmission corresponding service information according to the input of the first user when one user passes through authentication
Specified services.
Specifically, if the identifying data for the first user that computer installation is fed back according to mobile terminal determines the first user
By authentication, then message of first user by authentication is issued to mobile terminal.Otherwise, the is sent to mobile terminal
One user does not pass through the message of authentication.
In one embodiment, if the first user does not pass through authentication, computer installation can be issued to mobile terminal
Again the information of the first user identity is verified.Again verifying identity re-execute the steps S13.
It should be noted that the input according to the first user sends corresponding service information to computer installation to handle
The operation of specified services is specifically related to the specified services.For example, it is assumed that the specified services are to computer installation application one
Bank card is opened, then the first user needs transmitted by online reading computer installation in relation to the clause for handling bank card and related association
View, and the confirmation for having understood clause and related protocol in relation to handling bank card is made (for example, the first user fills in computer
It sets specified interface and executes electronic signature to confirm that the clause and related protocol of bank card are handled in understanding).Computer installation can
To be distributed for the first user after the first user makes and understood the confirmation in relation to the clause and related protocol of handling bank card
One bank card, and the relevant information of the bank card such as card number is associated with the foundation of the identifying data of first user, and
The associated record established is stored in specified storage equipment.
It should be noted that the corresponding service information is to handle relevant information involved in above-mentioned specified services, example
The electronic signature information submitted such as interface of first user specified by computer installation.
In conclusion business described in the embodiment of the present invention handles on line device, by setting mobile terminal and calculate
Machine device communication connection, the business on-line processing under line.First user can use mobile terminal and be reserved when specified online
Between handle specified services, sent in the specified time to computer installation and handle the request signals of the specified services, and according to
The verifying message of the identity for verifying first user that computer installation is issued, feeds back the first user's to computer installation
Identifying data is so that computer installation can verify the identity of first user according to the identifying data, and use in first
When family passes through authentication, above-mentioned specified services are handled to computer installation according to the input of the first user.First user utilizes
The present invention does not need entity site transacting business, and customer service is facilitated to handle, and saves business handling time of user etc..
Embodiment five
As shown in fig.5, being that the business that the embodiment of the present invention five provides handles on line the structure chart of device.
In some embodiments, the business is handled on line device 40 and is run in computer installation.The computer dress
It sets and communication connection is established by network with mobile terminal.It may include multiple by program code that the business, which handles on line device 40,
Functional module composed by section.The program code that the business handles on line each program segment in device 40 can store in shifting
In the memory of dynamic terminal, and as performed by least one described processor, done online with realization (being detailed in Fig. 3 description) business
Reason.
In the present embodiment, the business handles on line function of the device 40 according to performed by it, can be divided into multiple
Functional module.The functional module may include: setup module 401, receiving module 402, sending module 403 and execution module
404.The so-called module of the present invention, which refers to, a kind of performed by least one processor and can complete fixed function
Series of computation machine program segment, storage is in memory.It in the present embodiment, will be in subsequent reality about the function of each module
It applies in example and is described in detail.
Setup module 401 provides a reservation circle when receiving the reservation instruction of mobile terminal sending, to mobile terminal
Face, the reservation interface are a user interfaces, can be with items related service provided by demonstrating computer device and each industry
The time is handled corresponding to business.Thus when mobile terminal and computer installation establish communication connection, mobile terminal can root
According to the first user input the reservation interface from related service provided by computer installation select at least one of business with
And it is corresponding handle the time, at the appointed time to handle the reservation operations of specified services to computer installation reservation.
In one embodiment, items related service provided by computer installation can be the relevant business of finance, packet
It includes, but is not limited to, bank card transacting business, loan transaction etc..
Receiving module 402 receives the request for handling the specified services that mobile terminal is sended in above-mentioned specified time
Signal.
Sending module 403 sends to mobile terminal when receiving the request signal and requires to verify first user
Identity verifying message.Receiving module 402 obtains the identifying data of the first user of mobile terminal feedback.
In one embodiment, the identifying data of first user may include the voice data and face of the first user
Image.
In the first embodiment, the identifying data of first user for obtaining mobile terminal feedback includes the following steps
(a)-(b):
(a) receiving module 402 is when receiving the request signal, in response to computer installation the first user it is defeated
Enter, open the camera of computer installation, establishes video communication with the mobile terminal and connect.
In one embodiment, receiving module 402 is when receiving the request signal, in the aobvious of the computer installation
Show one dialog box of screen display, to inquire whether second user determines that establishing video communication with the mobile terminal connect.I.e.
Open the camera of computer installation in the input of the dialog box according to second user to establish video communication connection.
In other embodiments, receiving module 402 can also directly open computer when receiving the request signal
The camera of device is established video communication with the mobile terminal and is connect.I.e. without establishing video according to the input of second user
Communication connection.
(b) receiving module 402 obtains the identifying data of first user after establishing the video communication connection.
In one embodiment, the camera that receiving module 402 can use the computer installation records one section of packet
The voice of the first user and the video of face image are included, so that acquisition includes the voice data and facial image of the first user
First user identifying data.
In a second embodiment, the identifying data of first user for obtaining mobile terminal feedback includes: receiving module
What 402 reception mobile terminals were sent includes the voice data of the first user and one section of video of face image.
Execution module 404 verifies the identity of first user according to the identifying data of the first user, and by verification result
It is sent to mobile terminal.
In one embodiment, by the identifying data include the first user voice data and facial image for, hold
Row module 404 can use the vocal print that speech recognition technology identifies the first user from the video recorded, and utilize figure
As identification technology identifies the facial image of the first user from this section of video.If the vocal print of the first user identified with
Preset vocal print matches, and the facial image of the first user identified matches with preset facial image, executes
Module 404 then determines that user sends message of first user by authentication by authentication, and to mobile terminal.If institute
Facial image and the preset people of the vocal print of the first user identified and preset vocal print mismatch and/or the first user
Face image mismatches, and execution module 404 then determines that user sends the first user not over authentication, and to mobile terminal
Pass through the message of authentication.
Execution module 404 is believed when the first user passes through authentication according to the corresponding service that the mobile terminal is sent
Breath is that the first user handles above-mentioned specified services.
It should be noted that the corresponding service information sent according to the mobile terminal is that the first user handles above-mentioned specify
The concrete operations of business are related to the specified services.For example, it is assumed that the specified services are the first user to computer installation Shen
A bank card please be handle, then execution module 404 needs to send the clause in relation to handling bank card according to the input of second user
And related protocol, to the first user of mobile terminal, the first user utilizes the mobile terminal online reading, and makes and having understood
In relation to handle bank card clause and related protocol confirmation (for example, interface of first user specified by computer installation is held
Row electronic signature is to confirm that the clause and related protocol of bank card are handled in understanding).Execution module 404 is made in the first user
It is the first user one bank card of distribution, and by the silver after understanding the confirmation of clause and related protocol in relation to handling bank card
The relevant information such as card number of row card is associated with the foundation of the identifying data of first user, and the associated record established is deposited
Storage is in specified storage equipment.
It should be noted that the corresponding service information is to handle relevant information involved in above-mentioned specified services, example
The electronic signature information submitted such as interface of first user specified by computer installation.
In other embodiments, execution module 404 is after the first user handles the specified services, and further determining is
It is no to need to create material flow tracking record, and periodically (8 points of the every morning, 12 noon, and evening 8 after creation logistics record
Point) update logistics record.
In one embodiment, execution module 404 can determine the need for creation object according to the input of second user
Flow tracing record.For thinking that the first user handles bank card, when the second user determination of computer installation is also needed bank card
When being mailed to the first user, i.e., determination need to create material flow tracking record.
Specifically, execution module 404 can call the logistics of corresponding logistics company to be recorded in calculating according to logistics odd numbers
Machine device updates logistics record.Display is recorded without logistics if logistics odd numbers not yet.Execution module 404 can be used according to first
The input typing logistics odd numbers at family.
In conclusion business described in the embodiment of the present invention handles on line device, by setting computer installation and move
Dynamic terminal called connection realizes remote authentication to the first user of mobile terminal, and passes through authentication in the first user
When handle specified services for the first user.So that the first user is not necessarily to entity site transacting business, the industry of the first user is saved
The time is handled in business.
Embodiment six
As shown in fig.6, the structural schematic diagram of the mobile terminal provided for the embodiment of the present invention six.Of the invention preferably real
It applies in example, the mobile terminal 3 includes memory 31, at least one processor 32, at least one communication bus 33.
It will be understood by a person skilled in the art that the structure of the mobile terminal shown in Fig. 6 does not constitute the embodiment of the present invention
Limit, either bus topology, be also possible to star structure, the mobile terminal 3 can also include than illustrate it is more or
Other less hardware perhaps software or different component layouts.
In some embodiments, the mobile terminal 3 can be according to the instruction for being previously set or storing, automatically including one kind
The terminal of numerical value calculating and/or information processing is carried out, hardware includes but is not limited to microprocessor, specific integrated circuit, can compile
Journey gate array, digital processing unit and embedded device etc..
It should be noted that the mobile terminal 3 is only for example, other electronic products that are existing or being likely to occur from now on
It is such as adaptable to the present invention, should also be included within protection scope of the present invention, and is incorporated herein by reference.
In some embodiments, the memory 31 is used to store program code and various data, such as is mounted on described
Business in mobile terminal 3 handles on line device 30, and realizes high speed in the operational process of mobile terminal 3, is automatically completed
The access of program or data.The memory 31 includes read-only memory (Read-Only Memory, ROM), random access memory
(Random Access Memory, RAM), programmable read only memory (Programmable Read-Only Memory,
PROM), Erasable Programmable Read Only Memory EPROM (Erasable Programmable Read-Only Memory, EPROM), one
Secondary programmable read only memory (One-time Programmable Read-Only Memory, OTPROM), electronics erasing type
Can make carbon copies read-only memory (Electrically-Erasable Programmable Read-Only Memory, EEPROM),
CD-ROM (Compact Disc Read-Only Memory, CD-ROM) or other disc memories, magnetic disk storage, magnetic
Tape storage or any other the computer-readable medium that can be used in carrying or storing data.
In some embodiments, at least one described processor 32 can be made of integrated circuit, such as can be by single
The integrated circuit of encapsulation is formed, and is also possible to be made of the integrated circuit that multiple identical functions or different function encapsulate, be wrapped
Include one or more central processing unit (Central Processing unit, CPU), microprocessor, digital processing chip,
The combination etc. of graphics processor and various control chips.At least one described processor 32 is the control core of the mobile terminal 3
The heart (Control Unit), using all parts of various interfaces and the entire mobile terminal 3 of connection, by running or executing
The program or module being stored in the memory 31, and the data being stored in the memory 31 are called, to execute
The various functions and processing data of mobile terminal 3, such as execute the function that business is handled on line.
In some embodiments, at least one communication bus 33 is arranged to realize the memory 31 and described
Connection communication between at least one processor 32 etc..
Although being not shown, the mobile terminal 3 can also include the power supply (such as battery) powered to all parts, preferably
, power supply can be logically contiguous by electric power controller and at least one described processor 32, to be filled by power management
Set the functions such as realization management charging, electric discharge and power managed.Power supply can also include one or more direct current or friendship
Galvanic electricity source, recharging device, power failure detection circuit, power adapter or inverter, power supply status indicator etc. are any
Component.The mobile terminal 3 can also include multiple sensors, bluetooth module, Wi-Fi module etc., and details are not described herein.
It should be appreciated that the embodiment is only purposes of discussion, do not limited by this structure in patent claim.
The above-mentioned integrated unit realized in the form of software function module, can store and computer-readable deposit at one
In storage media.Above-mentioned software function module is stored in a storage medium, including some instructions are used so that one mobile whole
(can be mobile phone, tablet computer etc.) or processor (processor) is held to execute the portion of each embodiment the method for the present invention
Point.
In a further embodiment, in conjunction with Fig. 4, the mobile terminal 3 is can be performed at least one described processor 32
Operating device and the types of applications program of installation (business as mentioned handles on line device 30), program code etc., for example, on
The modules stated.
Program code is stored in the memory 31, and at least one described processor 32 can call the memory 31
The program code of middle storage is to execute relevant function.For example, modules described in Fig. 4 are stored in the memory 31
In program code, and as performed by least one described processor 32, to realize the function of the modules to reach
The purpose that business is handled on line.
In one embodiment of the invention, the memory 31 stores multiple instruction, the multiple instruction by it is described extremely
A few processor 32 is performed to be handled on line with realization business.
Specifically, at least one described processor 32 can refer to the corresponding implementation of Fig. 2 to the concrete methods of realizing of above-metioned instruction
The description of correlation step in example, this will not be repeated here.
Embodiment seven
As shown in fig.7, the structural schematic diagram of the computer installation provided for the embodiment of the present invention seven.Of the invention preferable
In embodiment, the computer installation 4 includes memory 41, at least one processor 42, at least one communication bus 43.
It will be understood by a person skilled in the art that the structure of the computer installation shown in Fig. 7 does not constitute the embodiment of the present invention
Restriction be also possible to star structure either bus topology, the computer installation 4 can also include than illustrating more
Other more or less hardware perhaps software or different component layouts.
In some embodiments, the computer installation 4 includes that one kind can be according to the instruction for being previously set or storing, certainly
The dynamic terminal for carrying out numerical value calculating and/or information processing, hardware include but is not limited to microprocessor, specific integrated circuit, can
Program gate array, digital processing unit and embedded device etc..It should be noted that the computer installation 4 is only for example, other
Electronic product that is existing or being likely to occur from now on is such as adaptable to the present invention, should also be included in protection scope of the present invention with
It is interior, and be incorporated herein by reference.
In some embodiments, the memory 41 is used to store program code and various data, such as is mounted on described
Business in computer installation 4 handles on line device 40, and realizes at a high speed, automatically in the operational process of computer installation 4
Complete the access of program or data.The memory 41 includes read-only memory (Read-Only Memory, ROM), deposits at random
Reservoir (Random Access Memory, RAM), programmable read only memory (Programmable Read-Only
Memory, PROM), Erasable Programmable Read Only Memory EPROM (Erasable Programmable Read-Only Memory,
EPROM), disposable programmable read-only memory (One-time Programmable Read-Only Memory, OTPROM), electricity
Sub- erasing type can make carbon copies read-only memory (Electrically-Erasable Programmable Read-Only Memory,
EEPROM), CD-ROM (Compact Disc Read-Only Memory, CD-ROM) or other disc memories, disk are deposited
Reservoir, magnetic tape storage or any other the computer-readable medium that can be used in carrying or storing data.
In some embodiments, at least one described processor 42 can be made of integrated circuit, such as can be by single
The integrated circuit of encapsulation is formed, and is also possible to be made of the integrated circuit that multiple identical functions or different function encapsulate, be wrapped
Include one or more central processing unit (Central Processing unit, CPU), microprocessor, digital processing chip,
The combination etc. of graphics processor and various control chips.At least one described processor 42 is the control of the computer installation 4
Core (Control Unit), using all parts of various interfaces and the entire computer installation 4 of connection, by operation or
The program or module being stored in the memory 41 are executed, and calls the data being stored in the memory 41, with
The various functions and processing data of computer installation 4 are executed, such as execute the function that business is handled on line.
In some embodiments, at least one communication bus 43 is arranged to realize the memory 41 and described
Connection communication between at least one processor 42 etc..
Although being not shown, the computer installation 4 can also include the power supply (such as battery) powered to all parts, excellent
Choosing, power supply can be logically contiguous by electric power controller and at least one described processor 42, to pass through power management
Device realizes the functions such as management charging, electric discharge and power managed.Power supply can also include one or more direct current or
AC power source, recharging device, power failure detection circuit, power adapter or inverter, power supply status indicator etc. are appointed
Meaning component.The computer installation 4 can also include multiple sensors, bluetooth module, Wi-Fi module etc., and details are not described herein.
It should be appreciated that the embodiment is only purposes of discussion, do not limited by this structure in patent claim.
The above-mentioned integrated unit realized in the form of software function module, can store and computer-readable deposit at one
In storage media.Above-mentioned software function module is stored in a storage medium, including some instructions are used so that a computer
Device (can be PC, server or the network equipment etc.) or processor (processor) execute each reality of the present invention
Apply the part of the method.
In a further embodiment, in conjunction with Fig. 5, the computer installation 4 is can be performed at least one described processor 42
Operating device and the types of applications program (business as mentioned handles on line device 40) of installation, program code etc., for example,
Above-mentioned modules.
Program code is stored in the memory 41, and at least one described processor 42 can call the memory 41
The program code of middle storage is to execute relevant function.For example, modules described in Fig. 5 are stored in the memory 41
In program code, and as performed by least one described processor 42, to realize the function of the modules to reach
The purpose that business is handled on line.
In one embodiment of the invention, the memory 41 stores multiple instruction, the multiple instruction by it is described extremely
A few processor 42 is performed to be handled on line with realization business.
Specifically, at least one described processor 42 can refer to the corresponding implementation of Fig. 3 to the concrete methods of realizing of above-metioned instruction
The description of correlation step in example, this will not be repeated here.
In several embodiments provided by the present invention, it should be understood that disclosed device, device and method can be with
It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the module
It divides, only a kind of logical function partition, there may be another division manner in actual implementation.
The module as illustrated by the separation member may or may not be physically separated, aobvious as module
The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple
In network unit.Some or all of the modules therein can be selected to realize the mesh of this embodiment scheme according to the actual needs
's.
It, can also be in addition, each functional module in each embodiment of the present invention can integrate in one processing unit
It is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated list
Member both can take the form of hardware realization, can also realize in the form of hardware adds software function module.
It is obvious to a person skilled in the art that invention is not limited to the details of the above exemplary embodiments, Er Qie
In the case where without departing substantially from spirit or essential attributes of the invention, the present invention can be realized in other specific forms.Therefore, no matter
From the point of view of which point, the present embodiments are to be considered as illustrative and not restrictive, and the scope of the present invention is by appended power
Benefit requires rather than above description limits, it is intended that all by what is fallen within the meaning and scope of the equivalent elements of the claims
Variation is included in the present invention.Any reference signs in the claims should not be construed as limiting the involved claims.This
Outside, it is clear that one word of " comprising " is not excluded for other units or, odd number is not excluded for plural number.The multiple units stated in device claim
Or device can also be implemented through software or hardware by a unit or device.The first, the second equal words are used to indicate name
Claim, and does not indicate any particular order.
Finally it should be noted that the above examples are only used to illustrate the technical scheme of the present invention and are not limiting, although reference
Preferred embodiment describes the invention in detail, those skilled in the art should understand that, it can be to of the invention
Technical solution is modified or equivalent replacement, without departing from the spirit and scope of the technical solution of the present invention.
Claims (10)
1. a kind of business handles on line method, it is applied in mobile terminal, the mobile terminal and computer installation communication connection,
It is characterized in that, which comprises
Reservation instruction is sent to reserve specified to the computer installation according to the input of the first user of the mobile terminal
Time handles specified services；
The request signal for handling the specified services is sent to the computer installation in the specified time；
When receiving the verifying message for the identity that first user is verified in the requirement that the computer installation is issued, to institute
State the identifying data that computer installation feeds back first user；And
The authentication for first user that the computer installation is sent is received as a result, and passing through body in first user
When part verifying, corresponding service information is sent to the computer installation to handle described specify according to the input of first user
Business.
2. business as described in claim 1 handles on line method, which is characterized in that be set forth in the specified time to the meter
Calculation machine device, which is sent, to be handled the request signals of the specified services and includes:
A dialog box is shown on the screen of the mobile terminal in the specified time, reminds whether first user opens
Beginning handles the specified services；
Determine whether to handle the specified services in the input of the dialog box according to first user；
If first user, which determines, starts to handle the specified services, Xiang Suoshu computer installation sends the request signal；
And
If first user, which determines, does not handle the specified services temporarily, determine whether current time exceeds after crossing preset duration
The specified time, however, it is determined that current time exceeds the specified time, and the transmission cancellation of Xiang Suoshu computer installation is handled described
The signal of specified services；If it is determined that current time not yet exceeds the specified time, on the screen of the mobile terminal again
Remind whether first user starts to handle the specified services.
3. business as described in claim 1 handles on line method, which is characterized in that described to computer installation feedback described the
The identifying data of one user includes: the camera and the meter that the mobile terminal is opened when receiving the verifying message
Calculation machine device establishes video communication connection, and issues corresponding prompt according to identifying data to be provided, so that described
Computer installation gets the identifying data of first user；
Or the identifying data for feeding back first user to first computer installation includes: to open the movement eventually
It includes the voice data of first user and the video of face image, the video that will be recorded that the camera at end, which records one section,
It is sent to the computer installation.
4. a kind of business handles on line method, it is applied in computer installation, the computer installation is connect with mobile terminal,
It is characterized in that, which comprises
When receiving the reservation instruction that the mobile terminal is sent, Xiang Suoshu mobile terminal provides a reservation interface to show
The time is handled corresponding to items related service and each business provided by the computer installation, wherein the shifting
Dynamic terminal is at the appointed time handled in the reservation interface to computer installation reservation specified according to the input of the first user
Business, the specified time are to handle the time corresponding at least one of selected business from provided related service,
Described at least one selected business is the specified services；
Receive the request signal for handling the specified services that the mobile terminal is sended in the specified time；
When receiving the request signal, Xiang Suoshu mobile terminal sends the verifying for requiring to verify the identity of first user
Message, and obtain the identifying data of first user of the mobile terminal feedback；
The identity of first user is verified according to the identifying data of first user, and transmits verification result to the shifting
Dynamic terminal；And
It is described first according to the corresponding service information that the mobile terminal is sent when first user passes through authentication
User handles the specified services.
5. business as claimed in claim 4 handles on line method, which is characterized in that described to obtain what the mobile terminal was fed back
The identifying data of first user includes:
When receiving the request signal, according to the input of the second user, the camera of the computer installation is opened,
Video communication is established with the mobile terminal to connect；And after establishing the video communication connection, obtain first user's
Identifying data；
Or the identifying data of first user for obtaining mobile terminal feedback includes: to receive the mobile terminal to send
Include the voice data of first user and one section of video of face image.
6. business as claimed in claim 4 handles on line method, which is characterized in that this method further include:
After handling the specified services for first user, it is determined whether need to create material flow tracking record, and in creation object
Logistics record is regularly updated after stream record.
7. a kind of business handles on line device, run in mobile terminal, the mobile terminal is connect with computer installation, special
Sign is that the business handles on line device and includes:
Reservation module, the input for the first user according to the mobile terminal send reservation instruction to the computer installation
Specified services are at the appointed time handled with reservation；
Sending module, for sending the request letter for handling the specified services to the computer installation in the specified time
Number；
The sending module is also used to that the body that first user is verified in the requirement that the computer installation is issued ought be received
The verifying message of part, Xiang Suoshu computer installation feed back the identifying data of first user；
The receiving module is also used to receive the authentication result for first user that the computer installation is sent；And
Execution module, for when first user passes through authentication, according to the input of first user to the meter
Calculation machine device sends corresponding service information to handle the specified services.
8. a kind of business handles on line device, running in computer installation, the computer installation is connect with mobile terminal,
It is characterized in that, the business handles on line device and includes:
Setup module, for when receiving the reservation instruction that the mobile terminal is sent, Xiang Suoshu mobile terminal to provide one
When reservation interface is handled corresponding to items related service and each business provided by the computer installation with showing
Between, wherein the mobile terminal is referring in the reservation interface to computer installation reservation according to the input of the first user
It fixes time and handles specified services, the specified time, at least one selected business was right for from provided related service
That answers handles the time, and described at least one selected business is the specified services；
Receiving module handles asking for the specified services for receive that the mobile terminal sends in the specified time
Seek signal；
Sending module, for when receiving the request signal, Xiang Suoshu mobile terminal to send requirement verifying described first and uses
The verifying message of the identity at family；
The receiving module is also used to obtain the identifying data of first user of the mobile terminal feedback；
Execution module is tied for verifying the identity of first user according to the identifying data of first user, and by verifying
Fruit is sent to the mobile terminal；And
The execution module is also used to when first user passes through authentication, the phase sent according to the mobile terminal
Answering business information is that first user handles the specified services.
9. a kind of computer installation, which is characterized in that the computer installation includes processor, and the processor is deposited for executing
Realize that the business as described in any one of claims 1 to 3 handles on line method or reality when the computer program stored in reservoir
Now the business as described in claim 4 to 6 handles on line method.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program
Realize that the business as described in any one of claims 1 to 3 is handled on line method or realized as right is wanted when being executed by processor
Business described in asking 4 to 6 handles on line method.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201811162163.4A CN109598360A (en) | 2018-09-30 | 2018-09-30 | Business handles on line method, apparatus and calculates readable storage medium storing program for executing |
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| CN201811162163.4A CN109598360A (en) | 2018-09-30 | 2018-09-30 | Business handles on line method, apparatus and calculates readable storage medium storing program for executing |
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Application publication date: 20190409 |