CN109547283A - A kind of intelligent communication service method and system - Google Patents
A kind of intelligent communication service method and system Download PDFInfo
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- CN109547283A CN109547283A CN201811240350.XA CN201811240350A CN109547283A CN 109547283 A CN109547283 A CN 109547283A CN 201811240350 A CN201811240350 A CN 201811240350A CN 109547283 A CN109547283 A CN 109547283A
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- 238000005259 measurement Methods 0.000 claims description 15
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0876—Network utilisation, e.g. volume of load or congestion level
- H04L43/0888—Throughput
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/16—Threshold monitoring
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/50—Testing arrangements
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Abstract
The present invention provides a kind of intelligent communication service systems, including main control module, at least one secondary control module, at least one wire communication module；Wherein, the main control module is connected with secondary control module communication, and the secondary control module is connected with wire communication module communication；The main control module is used for, and obtains the data traffic information in preset service overlay area；The preset service overlay area includes at least one secondary communication coverage；The secondary control module and at least one described wire communication module are provided in each secondary communication coverage；The secondary control module is used for, and obtains the data traffic information of the wire communication module, and accessed data traffic information is sent to the main control module；Intelligent communication service method and system provided by the present invention can collect the communication data situation of each coverage automatically, and can analyze the data being collected into.
Description
Technical field
The present invention relates to line technical field of communication network, more particularly, to a kind of intelligent communication service method and system.
Background technique
With the development of communication technology, network service is increasingly becoming essential a part, people in people's daily life
Increasingly rising for network service dependency, so that the communication service to operator proposes increasingly higher demands；Nothing
By the Daily Round Check for being cable, lines escalation, copper change the demands such as light engineering or operation expanding, all make to the service of operator
At the increasing pressure.Existing cable inspection arrangement, lines escalation plan, operation expanding etc. are depended in operation businessman
Work is completed；It needs after assistant director is collected, analyzes to corresponding data, then specified corresponding plan, workload is huge, to operation
Quotient causes no small human cost pressure, reduces user to the service experience of operator.
Summary of the invention
It is an object of the invention to overcome the shortage of prior art, a kind of intelligent communication service method and system are provided, it can
Automatically the communication data situation of each coverage is collected, and the data being collected into can be analyzed, and is generated corresponding
Business datum is sent to operator, effectively reduces demand of the operator service to human cost.
The following technical solution is employed to achieve the above object by the present invention:
In a first aspect, the present invention provides a kind of intelligent communication service system, including main control module, at least one secondary control
Molding block, at least one wire communication module；
Wherein, the main control module is connected with secondary control module communication, and the secondary control module has with described
The communication of line communication module is connected.
The main control module is used for, and obtains the data traffic information in preset service overlay area；
The preset service overlay area includes at least one secondary communication coverage；
Be provided in each secondary communication coverage the secondary control module and at least one described in have
Line communication module；
The secondary control module is used for, and obtains the data traffic information of the wire communication module, and will be accessed
Data traffic information be sent to the main control module；
The main control module is used for, according to the number of received each secondary communication coverage in default measurement period
Matched area communication service feature data are generated according to flow information, and according to the area communication service feature data generation area
Field communication service feature table；
The main control module is also used to, and the area communication service feature table is sent to the first user；
Wherein, the data traffic information includes communication data real-time throughput；The area communication service feature data
Including communication data peak information, communication service ebb information and average data flow information；The area communication service feature
Table includes at least one secondary communication service region information, and with the matched area communication of secondary communication service region information
Service feature data, and the statistical time information with the area communication service feature Data Matching.
In an embodiment of the present invention, communication data peak information includes peak period data traffic information and peak period
Time segment information, the communication service ebb information include low peak period data traffic information and low peak period time segment information；
Then, the main control module is also used to, and obtains any one secondary communication coverage in the default measurement period
Interior communication data real-time throughput；
The main control module is also used to, and it is bent to generate communication data traffic according to accessed communication data real-time throughput
Line；
The main control module is also used to, and generates average data flow according to accessed communication data real-time throughput；
The main control module is also used to, and generates high load threshold according to the average data flow and the first parameter preset；
The main control module is also used to, and generates low-load threshold value according to the draw data traffic and the second parameter preset；
The main control module is also used to, and data throughout is obtained from the communication flows curve and is not less than the high load
The line segment of threshold value is denoted as peak period data and curves；
The main control module is also used to, and is obtained the continuous time period of the peak period data and curves, is denoted as the peak period time
Section；
The main control module is also used to, and is obtained the average value of the data throughout of the peak period data and curves, is denoted as height
Peak phase data traffic；
The main control module is also used to, and data throughout is obtained from the communication flows curve and is not more than the low-load
The line segment of threshold value is denoted as low peak period data and curves；
The main control module is also used to, and is obtained the continuous time period of the low peak period data and curves, is denoted as the low peak period time
Section；
The main control module is also used to, and is obtained the average value of the data throughout of the low peak period data and curves, is denoted as low
Peak phase data traffic；
The main control module is also used to, and remembers the peak period period, peak period data traffic, low peak period period and low
Peak phase data traffic be and the acquired matched area communication service feature data in secondary communication coverage.
In an embodiment of the present invention, communication data peak information include peak period data traffic information, it is described logical
Communication service ebb information includes low peak period data traffic information；
The main control module is also used to, and obtains business diagnosis region；
The main control module is also used to, and is obtained and the business diagnosis region from the area communication service feature table
The secondary communication service region information matched, and obtain the communication of the secondary communication service region information in the first preset time period
Service feature data；
The main control module is also used to, according to acquired peak period flow information, low peak period flow information and mean flow
It measures information and generates peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency；
The main control module is also used to, and by the peak period changes in flow rate trend, low peak period changes in flow rate trend and is put down day
Equal changes in flow rate trend is compared；
When the main control module judges the peak period changes in flow rate trend, low peak period changes in flow rate trend and per day stream
It measures and downward trend both is at least presented in variation tendency, and when downward trend matches；
The main control module is also used to, and remembers that the matched downward trend is flow downward trend；
The main control module is also used to, and obtains communication service of the business diagnosis region in the second preset time period
Data；
The main control module is also used to, and generates communication service variation tendency according to accessed communication service data；
The main control module is also used to, and the communication service variation tendency is compared with the flow downward trend；
When the communication service variation tendency and the flow downward trend mismatch；
The main control module is also used to, and generates communication abnormality information, and the communication abnormality information is sent to the first use
Family.
Further, in an embodiment of the present invention, the intelligent communication service system further includes at least one channel radio
Believe module；
The secondary control module is also connected with wireless communication module communication.
At least one described wireless communication module is also set up in each secondary communication coverage；
The main control module is also used to, and the communication abnormality information is sent to and is arranged in the business diagnosis region
Secondary control module；
The secondary control module is also used to, and the communication abnormality information received is sent by the wireless communication module
To second user.
In an embodiment of the present invention, when the main control module judges the peak period changes in flow rate trend, low peak period stream
It measures in variation tendency and intraday effect variation tendency and ascendant trend both at least is presented, and when ascendant trend matches；
The main control module is also used to, and remembers that the matched ascendant trend is flow ascendant trend；
The main control module is also used to, and obtains the pre-set bandwidths upper limit in the business diagnosis region；
The main control module is also used to, raw according to third preset time period, the ascendant trend and peak period data traffic
At estimating peak period data traffic；
The main control module is also used to, and is estimated peak period data traffic by described and is compared with the pre-set bandwidths upper limit
It is right；
When main control module judgement described in estimate peak period data traffic not less than the pre-set bandwidths it is online when；
The main control module is also used to, and generates lines escalation information, and the lines escalation information is sent to the first use
Family.
In an embodiment of the present invention, communication data peak information further include peak period time segment information, it is described logical
Communication service ebb information includes the low peak period period；
The main control module is also used to, and each secondary communication coverage is obtained from the area communication service feature table
Characteristics of communications traffic data in the first preset time period；
The main control module is also used to, and according to the low peak period period in acquired characteristics of communications traffic data, is generated
With each matched monitoring time in secondary communication coverage；
The main control module is also used to, according to the secondary communication service region information, and with the secondary communication service
The matched monitoring time of area information generates inspection timetable；
The main control module is also used to, and the inspection timetable is sent to the first user.
Second aspect, the present invention provides a kind of intelligent communication service methods, comprising:
Obtain the communication flows information of each secondary communication coverage in preset service overlay area, wherein described default
It include at least one secondary communication coverage in service coverage area；
Matching is generated according to the data traffic information of each secondary communication coverage received in default measurement period
Area communication service feature data；
According to area communication service feature data formation zone characteristics of communications traffic table；
The area communication service feature table is sent to the first user；
Wherein, the data traffic information includes communication data real-time throughput；The area communication service feature data
Including communication data peak information, communication service ebb information and average data flow information；The area communication service feature
Table includes at least one secondary communication service region information, and with the matched area communication of secondary communication service region information
Service feature data, and the statistical time information with the area communication service feature Data Matching.
In an embodiment of the present invention, communication data peak information includes peak period data traffic information and peak period
Time segment information, the communication service ebb information include low peak period data traffic information and low peak period time segment information；
Then, the basis presets the data traffic information life of each secondary communication coverage received in measurement period
At matched area communication service feature data, specifically include:
Obtain communication data real-time throughput of any one secondary communication coverage in the default measurement period；
Communication data traffic curve is generated according to accessed communication data real-time throughput；
Average data flow is generated according to accessed communication data real-time throughput；
High load threshold is generated according to the average data flow and the first parameter preset；
Low-load threshold value is generated according to the draw data traffic and the second parameter preset；
The line segment that data throughout is not less than the high load threshold is obtained from the communication flows curve, is denoted as peak
Phase data and curves；
The continuous time period for obtaining the peak period data and curves, is denoted as the peak period period；
The average value for obtaining the data throughout of the peak period data and curves, is denoted as peak period data traffic；
The line segment that data throughout is not more than the low-load threshold value is obtained from the communication flows curve, is denoted as ebb
Phase data and curves；
The continuous time period for obtaining the low peak period data and curves, is denoted as the low peak period period；
The average value for obtaining the data throughout of the low peak period data and curves, is denoted as low peak period data traffic；
Remember the peak period period, peak period data traffic, low peak period period and low peak period data traffic for institute
The matched area communication service feature data in the secondary communication coverage of acquisition.
In an embodiment of the present invention, communication data peak information include peak period data traffic information, it is described logical
Communication service ebb information includes low peak period data traffic information；
Then, the intelligent communication service method, further includes:
Obtain business diagnosis region；
The secondary communication service area with the business diagnosis Region Matching is obtained from the area communication service feature table
Domain information；
Obtain characteristics of communications traffic data of the secondary communication service region information in the first preset time period；
Peak period flow is generated according to acquired peak period flow information, low peak period flow information and average flow rate information
Variation tendency, low peak period changes in flow rate trend and intraday effect variation tendency；
When in the peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency at least
Downward trend is presented in the two, and when downward trend matches；
Remember that the matched downward trend is flow downward trend；
Obtain communication service data of the business diagnosis region in the second preset time period；
Communication service variation tendency is generated according to accessed communication service data；
The communication service variation tendency is compared with the flow downward trend；
When the communication service variation tendency and the flow downward trend mismatch；
Communication abnormality information is generated, and the communication abnormality information is sent to the first user.
Further, in an embodiment of the present invention, the generation communication abnormality information, and by the communication abnormality information
It is sent to the first user, later further include:
The communication abnormality information received is sent to second user.
In an embodiment of the present invention, flat when the peak period changes in flow rate trend, low peak period changes in flow rate trend and day
Ascendant trend both at least is presented in equal changes in flow rate trend, and when ascendant trend matches；
Remember that the matched ascendant trend is flow ascendant trend；
Obtain the pre-set bandwidths upper limit in the business diagnosis region；
Peak period data flow is estimated according to the generation of third preset time period, the ascendant trend and peak period data traffic
Amount；
When it is described estimate peak period data traffic not less than the pre-set bandwidths it is online when；
Lines escalation information is generated, and the lines escalation information is sent to the first user.
In an embodiment of the present invention, communication data peak information further include peak period time segment information, it is described logical
Communication service ebb information includes the low peak period period；
Each secondary communication coverage is obtained from the area communication service feature table in the first preset time period
Characteristics of communications traffic data；
According to the low peak period period in acquired characteristics of communications traffic data, generates and taken with each secondary communication
The monitoring time of business Region Matching；
According to the secondary communication service region information, and when inspection matched with the secondary communication service region information
Between, generate inspection timetable；
The inspection timetable is sent to the first user.
Compared with prior art, the beneficial effects of the present invention are:
A kind of intelligent communication service method and system provided by the present invention can collect the logical of each coverage automatically
Letter data situation, and the data being collected into can be analyzed, and provide corresponding operation to operator based on the analysis results
Service recommendations, such as cable inspection arrangement, lines escalation demand, line anomalies alarm effectively reduce operator clothes
The demand being engaged in human cost.
Detailed description of the invention
Fig. 1 is a kind of structural schematic diagram of intelligent communication service system of one embodiment of the invention；
Fig. 2 is a kind of flow diagram of intelligent communication service method of one embodiment of the invention；
Fig. 3 is the schematic diagram of the communication data traffic curve of secondary communication coverage described in one embodiment of the invention.
Specific embodiment
With reference to the accompanying drawing and specific embodiment the present invention will be further described, illustrative examples therein and
Illustrate only to be used to explain the present invention, but not as a limitation of the invention.
It should be noted that in the present invention, term " first ", " second " are used for description purposes only, and should not be understood as
Indication or suggestion relative importance or the quantity for implicitly indicating indicated technical characteristic." first ", " are defined as a result,
Two " feature can explicitly or implicitly include one or more of the features.In the description of the present invention, " multiple "
It is meant that two or more, unless otherwise specifically defined.
In the present invention unless specifically defined or limited otherwise, term " installation ", " connected ", " connection ", " fixation " etc.
Term shall be understood in a broad sense, for example, it may be being fixedly connected, may be a detachable connection, or be integrally connected；It can be machine
Tool connection, is also possible to be electrically connected；It can be directly connected, two members can also be can be indirectly connected through an intermediary
Connection inside part.For the ordinary skill in the art, above-mentioned term can be understood in this hair as the case may be
Concrete meaning in bright.
In the present invention unless specifically defined or limited otherwise, fisrt feature second feature "upper" or "lower"
It may include that the first and second features directly contact, also may include that the first and second features are not direct contacts but pass through it
Between other characterisation contact.Moreover, fisrt feature includes the first spy above the second feature " above ", " above " and " above "
Sign is right above second feature and oblique upper, or is merely representative of first feature horizontal height higher than second feature.Fisrt feature exists
Second feature " under ", " lower section " and " following " include that fisrt feature is directly below and diagonally below the second feature, or is merely representative of
First feature horizontal height is less than second feature.
In a first aspect, as shown in Figure 1, the present invention provides a kind of intelligent communication service system, including main control module 100,
At least one secondary control module 200, at least one wire communication module 300；
Wherein, the main control module 100 is connected with the secondary control module 200 communication, the secondary control module 200
It is connected with the wire communication module 300 communication.
The main control module 100 is used for, and obtains the data traffic information in preset service overlay area；
The preset service overlay area includes at least one secondary communication coverage；
The secondary control module 200 and at least one institute are provided in each secondary communication coverage
State wire communication module 300；
The secondary control module 200 is used for, and obtains the data traffic information of the wire communication module 300, and by institute
The data traffic information got is sent to the main control module 100；
The main control module 100 is used for, according to received each secondary communication coverage in default measurement period
Data traffic information generate matched area communication service feature data, and it is raw according to the area communication service feature data
At area communication service feature table；
The main control module 100 is also used to, and the area communication service feature table is sent to the first user.
Wherein, the data traffic information includes communication data real-time throughput；The area communication service feature data
Including communication data peak information, communication service ebb information and average data flow information；The area communication service feature
Table includes at least one secondary communication service region information, and with the matched area communication of secondary communication service region information
Service feature data, and the statistical time information with the area communication service feature Data Matching.
In an embodiment of the present invention, communication data peak information includes peak period data traffic information and peak period
Time segment information, the communication service ebb information include low peak period data traffic information and low peak period time segment information；
Then, the main control module 100 is also used to, and obtains any one secondary communication coverage in the default statistics week
Communication data real-time throughput in phase；
The main control module 100 is also used to, and generates communication data stream according to accessed communication data real-time throughput
Measure curve；
The main control module 100 is also used to, and generates average data stream according to accessed communication data real-time throughput
Amount；
The main control module 100 is also used to, and generates high load threshold according to the average data flow and the first parameter preset
Value；
The main control module 100 is also used to, and generates low-load threshold according to the draw data traffic and the second parameter preset
Value；
The main control module 100 is also used to, and data throughout is obtained from the communication flows curve and is not less than the height
The line segment of load threshold is denoted as peak period data and curves；
The main control module 100 is also used to, and the continuous time period of the peak period data and curves is obtained, when being denoted as peak period
Between section；
The main control module 100 is also used to, and is obtained the average value of the data throughout of the peak period data and curves, is denoted as
Peak period data traffic；
The main control module 100 is also used to, and data throughout is obtained from the communication flows curve no more than described low
The line segment of load threshold is denoted as low peak period data and curves；
The main control module 100 is also used to, and the continuous time period of the low peak period data and curves is obtained, when being denoted as low peak period
Between section；
The main control module 100 is also used to, and is obtained the average value of the data throughout of the low peak period data and curves, is denoted as
Low peak period data traffic；
The main control module 100 is also used to, and remembers the peak period period, peak period data traffic, low peak period period
And low peak period data traffic is and the acquired matched area communication service feature data in secondary communication coverage.
In an embodiment of the present invention, communication data peak information include peak period data traffic information, it is described logical
Communication service ebb information includes low peak period data traffic information；
The main control module 100 is also used to, and obtains business diagnosis region；
The main control module 100 is also used to, and is obtained and the business diagnosis area from the area communication service feature table
The matched secondary communication service region information in domain, and the secondary communication service region information is obtained in the first preset time period
Characteristics of communications traffic data；
The main control module 100 is also used to, and according to acquired peak period flow information, low peak period flow information and is averaged
Flow information generates peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency；
The main control module 100 is also used to, by the peak period changes in flow rate trend, low peak period changes in flow rate trend and day
Average flow rate variation tendency is compared；
When the main control module 100 judges that the peak period changes in flow rate trend, low peak period changes in flow rate trend and day are flat
Downward trend both at least is presented in equal changes in flow rate trend, and when downward trend matches；
The main control module 100 is also used to, and remembers that the matched downward trend is flow downward trend；
The main control module 100 is also used to, and obtains communication of the business diagnosis region in the second preset time period
Business datum；
The main control module 100 is also used to, and generates communication service variation tendency according to accessed communication service data；
The main control module 100 is also used to, and the communication service variation tendency and the flow downward trend are compared
It is right；
When the communication service variation tendency and the flow downward trend mismatch；
The main control module 100 is also used to, and generates communication abnormality information, and the communication abnormality information is sent to first
User.
Further, in an embodiment of the present invention, the intelligent communication service system further includes at least one channel radio
Believe module；
The secondary control module 200 is also connected with wireless communication module communication.
At least one described wireless communication module is also set up in each secondary communication coverage；
The main control module 100 is also used to, and the communication abnormality information is sent to and is arranged in the business diagnosis region
In secondary control module 200；
The secondary control module 200 is also used to, and the communication abnormality information received is passed through the wireless communication module
It is sent to second user.
In an embodiment of the present invention, when the main control module 100 judges the peak period changes in flow rate trend, low peak period
Ascendant trend both is at least presented in changes in flow rate trend and intraday effect variation tendency, and when ascendant trend matches；
The main control module 100 is also used to, and remembers that the matched ascendant trend is flow ascendant trend；
The main control module 100 is also used to, and obtains the pre-set bandwidths upper limit in the business diagnosis region；
The main control module 100 is also used to, according to third preset time period, the ascendant trend and peak period data traffic
Peak period data traffic is estimated in generation；
The main control module 100 is also used to, and estimates peak period data traffic and pre-set bandwidths upper limit progress for described
It compares；
When main control module 100 judge it is described estimate peak period data traffic it is online not less than the pre-set bandwidths when；
The main control module 100 is also used to, and generates lines escalation information, and the lines escalation information is sent to first
User.
In an embodiment of the present invention, communication data peak information further include peak period time segment information, it is described logical
Communication service ebb information includes the low peak period period；
The main control module 100 is also used to, and each secondary communication service is obtained from the area communication service feature table
Characteristics of communications traffic data of the region in the first preset time period；
The main control module 100 is also used to, raw according to the low peak period period in acquired characteristics of communications traffic data
At with each matched monitoring time in secondary communication coverage；
The main control module 100 is also used to, and is taken according to the secondary communication service region information, and with the secondary communication
The business matched monitoring time of area information, generates inspection timetable；
The main control module 100 is also used to, and the inspection timetable is sent to the first user.
In a concrete application scene of the invention, the main control module 100 is integrated in the master control of the central machine room of operator
In machine, the secondary control module 200 is integrated in the main controller in extension set room of operator, and the wire communication module 300 is wrapped
Include multiple optical line terminals, multiple optical cable switching devices, multiple subscriber access terminations etc.；Wireless communication module is movable signal base
It stands；First user is the service operation personnel of operator, and second user uses user for carrier network.
The communication coverage area being responsible in the preset service overlay area by the central machine room, according to central machine room
Bearing capacity, the preset service overlay area may include province, city, area, street, cell etc.；
The secondary communication coverage be in the preset service overlay area artificial division with certain general character
User region, such as residential quarters, office office building, commercial center, school, villages within the city, villa quarter；The secondary communication
The size of coverage depends on the bearing capacity in the extension set room of operator；
Specifically, when in use, the main controller real-time collecting in each extension set room its responsible region data throughout, and
Data obtained are sent to central machine room to be uniformly processed；The main controller of central machine room is handled up according to the real time data received
Amount is saved respectively according to the secondary coverage that each extension set room covers；
Meanwhile the main controller of central machine room generates each secondary coverage according to preset measurement period, such as one day
Communication data traffic curve；As shown in figure 3, the main controller for center computer room is generated, secondary coverage is that an office is write
The communication data traffic curve in word building；The main controller of central machine room calculates the office according to accessed data throughout and writes
The average data flow in building is 305；Preset high load coefficient is 1.5 in the main controller of central machine room, and low-load coefficient is
0.5, then the peak period threshold value for the office office building that the main controller of central machine room generates is 457.5, and low peak period threshold value is
152.5；Then the main controller of central machine room is according to the communication data traffic curve, the peak period threshold value and the low peak period threshold
The peak period period that value generates the office building is 7:30 to 11:30 and 15:05 to 17:40；The low peak period period is 20:30
Data throughout to next day 7:00, and the data throughout average value and low peak period curve for calculating corresponding peak period curve is put down
Mean value is denoted as peak period data traffic and low peak period data traffic respectively, the characteristics of communications traffic number as the office office building
According to, and be included in area communication service feature table, and the business that the area communication service feature table is sent to operator is transported
In the terminal of battalion personnel.
Further, it uses the example above, the service area that the main controller meeting each extension set room of regular monitoring of central machine room is responsible for
This communication data situation of change of domain；Such as, the main controller of central machine room every other week, transfers the office office building at nearest 7 days
Communication data traffic curve, and judge its peak period data traffic in nearest 7 days, low peak period data traffic and average
The variation tendency of data traffic；When the main controller of central machine room is found, in nearest 7 days, the peak period of the office office building
Downward trend is presented in data traffic and average data flow, and its downward trend is close, and the downward trend of such as the two exists
15% or so；Then, the main controller of central machine room to the service operation personnel of operator requests the office office building nearest at this time
Communication service situation of change in one month, the communication service situation of such as accessed office office building are also presented decline and become
Gesture such as has user to apply cancelling the broadband set meal handled successively, and downward trend is also close to 15% or so, then, central machine room
Main controller judge that nearest one week communication data traffic falls to normal phenomenon；Such as leading to for the accessed office office building
The not shown decline situation of communication service situation or downward trend are much smaller than the downward trend of data traffic, such as only 2%；Then at this point,
The main controller of central machine room judges the office office building, and there are communication line exceptions, and in time to the service operation personnel of operator
Abnormality warnings information is sent, so that operation personnel organizational protection personnel can carry out route inspection in time；While central machine room
The abnormality warnings information is sent to the main controller in extension set room by main controller, and the main controller in extension set room is write by covering the office
The mobile phone signal base station in building, the mobile phone transmitting line abnormality warnings information of user into office building, and inform that user has arranged skill
Art personnel's inspection；
Wherein it is possible to understand, coverage that the main controller of central machine room is responsible for each extension set room leads to
Letter data monitoring either be according to the spontaneous execution of predetermined period, can also be manual in the operation personnel for receiving operator
After the monitoring request of transmission, then execute monitoring.
Further, it uses the example above, if the main controller of central machine room is found in nearest 7 days, the height of the office office building
When ascendant trend is presented in peak phase data traffic and average data flow, such as 20%, at this point, the main controller acquisition of central machine room is deposited
The bandwidth upper limit for the communication line of the office office building prestored in reservoir being laid with, such as 1GB/S；And it is upper according to what is presented
The trend of liter, such as 20% and nearest peak period data traffic, such as 600MB/S, the peak of the office office building after calculating one month
Phase data traffic, i.e. 600*1.24=1244.16MB/S, greater than the bandwidth upper limit of the present communications route of the office office building；
Then the main controller of central machine room judges that the communication line of the office office building needs to upgrade, and is gulped down with meeting its growing data
The demand for the amount of spitting, and the information for suggesting lines escalation is sent to the operation personnel of operator.
Further, it uses the example above, the coverage that the main controller of central machine room will be also responsible for according to each extension set room
Communication data low peak period generate inspection timetable, such as above-mentioned office office building suggestion monitoring time be at night 8 thirty extremely
7 thirty of next day, and the operation personnel of operator is sent relevant information to, so that operation personnel can arrange according to the actual situation
Maintenance personnel carries out customary inspection in route of the low peak period to related service areas, and reduction patrol worker as far as possible is made to user institute
Caused by influence.
Second aspect, as shown in Fig. 2, the present invention provides a kind of intelligent communication service methods, comprising:
S100: the communication flows information of each secondary communication coverage in preset service overlay area is obtained, wherein described
It include at least one secondary communication coverage in preset service overlay area；
S200: it is generated according to the data traffic information of each secondary communication coverage received in default measurement period
Matched area communication service feature data；
S300: according to area communication service feature data formation zone characteristics of communications traffic table；
S400: the area communication service feature table is sent to the first user.
Wherein, the data traffic information includes communication data real-time throughput；The area communication service feature data
Including communication data peak information, communication service ebb information and average data flow information；The area communication service feature
Table includes at least one secondary communication service region information, and with the matched area communication of secondary communication service region information
Service feature data, and the statistical time information with the area communication service feature Data Matching.
In an embodiment of the present invention, communication data peak information includes peak period data traffic information and peak period
Time segment information, the communication service ebb information include low peak period data traffic information and low peak period time segment information；
Then, the step S200, specifically includes:
Obtain communication data real-time throughput of any one secondary communication coverage in the default measurement period；
Communication data traffic curve is generated according to accessed communication data real-time throughput；
Average data flow is generated according to accessed communication data real-time throughput；
High load threshold is generated according to the average data flow and the first parameter preset；
Low-load threshold value is generated according to the draw data traffic and the second parameter preset；
The line segment that data throughout is not less than the high load threshold is obtained from the communication flows curve, is denoted as peak
Phase data and curves；
The continuous time period for obtaining the peak period data and curves, is denoted as the peak period period；
The average value for obtaining the data throughout of the peak period data and curves, is denoted as peak period data traffic；
The line segment that data throughout is not more than the low-load threshold value is obtained from the communication flows curve, is denoted as ebb
Phase data and curves；
The continuous time period for obtaining the low peak period data and curves, is denoted as the low peak period period；
The average value for obtaining the data throughout of the low peak period data and curves, is denoted as low peak period data traffic；
Remember the peak period period, peak period data traffic, low peak period period and low peak period data traffic for institute
The matched area communication service feature data in the secondary communication coverage of acquisition.
In an embodiment of the present invention, communication data peak information include peak period data traffic information, it is described logical
Communication service ebb information includes low peak period data traffic information；
Then, the intelligent communication service method, further includes:
Obtain business diagnosis region；
The secondary communication service area with the business diagnosis Region Matching is obtained from the area communication service feature table
Domain information；
Obtain characteristics of communications traffic data of the secondary communication service region information in the first preset time period；
Peak period flow is generated according to acquired peak period flow information, low peak period flow information and average flow rate information
Variation tendency, low peak period changes in flow rate trend and intraday effect variation tendency；
When in the peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency at least
Downward trend is presented in the two, and when downward trend matches；
Remember that the matched downward trend is flow downward trend；
Obtain communication service data of the business diagnosis region in the second preset time period；
Communication service variation tendency is generated according to accessed communication service data；
The communication service variation tendency is compared with the flow downward trend；
When the communication service variation tendency and the flow downward trend mismatch；
Communication abnormality information is generated, and the communication abnormality information is sent to the first user.
Further, in an embodiment of the present invention, the generation communication abnormality information, and by the communication abnormality information
It is sent to the first user, later further include:
The communication abnormality information received is sent to second user.
In an embodiment of the present invention, flat when the peak period changes in flow rate trend, low peak period changes in flow rate trend and day
Ascendant trend both at least is presented in equal changes in flow rate trend, and when ascendant trend matches；
Remember that the matched ascendant trend is flow ascendant trend；
Obtain the pre-set bandwidths upper limit in the business diagnosis region；
Peak period data flow is estimated according to the generation of third preset time period, the ascendant trend and peak period data traffic
Amount；
When it is described estimate peak period data traffic not less than the pre-set bandwidths it is online when；
Lines escalation information is generated, and the lines escalation information is sent to the first user.
In an embodiment of the present invention, communication data peak information further include peak period time segment information, it is described logical
Communication service ebb information includes the low peak period period；
Each secondary communication coverage is obtained from the area communication service feature table in the first preset time period
Characteristics of communications traffic data；
According to the low peak period period in acquired characteristics of communications traffic data, generates and taken with each secondary communication
The monitoring time of business Region Matching；
According to the secondary communication service region information, and when inspection matched with the secondary communication service region information
Between, generate inspection timetable；
The inspection timetable is sent to the first user.
In a concrete application scene of the invention, method provided by second aspect of the present invention is by first aspect present invention institute
The system of offer executes；Wherein, in the main controller for the central machine room that the main control module 100 is integrated in operator, the secondary
Control module 200 is integrated in the main controller in extension set room of operator, and the wire communication module 300 includes that multiple optical links are whole
End, multiple optical cable switching devices, multiple subscriber access terminations etc.；Wireless communication module is mobile communication signal base station；Described first uses
Family is the service operation personnel of operator, and second user uses user for carrier network.
The communication coverage area being responsible in the preset service overlay area by the central machine room, according to central machine room
Bearing capacity, the preset service overlay area may include province, city, area, street, cell etc.；
The secondary communication coverage be in the preset service overlay area artificial division with certain general character
User region, such as residential quarters, office office building, commercial center, school, villages within the city, villa quarter；The secondary communication
The size of coverage depends on the bearing capacity in the extension set room of operator；
Specifically, when in use, the main controller real-time collecting in each extension set room its responsible region data throughout, and
Data obtained are sent to central machine room to be uniformly processed；The main controller of central machine room is handled up according to the real time data received
Amount is saved respectively according to the secondary coverage that each extension set room covers；
Meanwhile the main controller of central machine room generates each secondary coverage according to preset measurement period, such as one day
Communication data traffic curve；As shown in figure 3, the main controller for center computer room is generated, secondary coverage is that an office is write
The communication data traffic curve in word building；The main controller of central machine room calculates the office according to accessed data throughout and writes
The average data flow in building is 305；Preset high load coefficient is 1.5 in the main controller of central machine room, and low-load coefficient is
0.5, then the peak period threshold value for the office office building that the main controller of central machine room generates is 457.5, and low peak period threshold value is
152.5；Then the main controller of central machine room is according to the communication data traffic curve, the peak period threshold value and the low peak period threshold
The peak period period that value generates the office building is 7:30 to 11:30 and 15:05 to 17:40；The low peak period period is 20:30
Data throughout to next day 7:00, and the data throughout average value and low peak period curve for calculating corresponding peak period curve is put down
Mean value is denoted as peak period data traffic and low peak period data traffic respectively, the characteristics of communications traffic number as the office office building
According to, and be included in area communication service feature table, and the business that the area communication service feature table is sent to operator is transported
In the terminal of battalion personnel.
Further, it uses the example above, the service area that the main controller meeting each extension set room of regular monitoring of central machine room is responsible for
This communication data situation of change of domain；Such as, the main controller of central machine room every other week, transfers the office office building at nearest 7 days
Communication data traffic curve, and judge its peak period data traffic in nearest 7 days, low peak period data traffic and average
The variation tendency of data traffic；When the main controller of central machine room is found, in nearest 7 days, the peak period of the office office building
Downward trend is presented in data traffic and average data flow, and its downward trend is close, and the downward trend of such as the two exists
15% or so；Then, the main controller of central machine room to the service operation personnel of operator requests the office office building nearest at this time
Communication service situation of change in one month, the communication service situation of such as accessed office office building are also presented decline and become
Gesture such as has user to apply cancelling the broadband set meal handled successively, and downward trend is also close to 15% or so, then, central machine room
Main controller judge that nearest one week communication data traffic falls to normal phenomenon；Such as leading to for the accessed office office building
The not shown decline situation of communication service situation or downward trend are much smaller than the downward trend of data traffic, such as only 2%；Then at this point,
The main controller of central machine room judges the office office building, and there are communication line exceptions, and in time to the service operation personnel of operator
Abnormality warnings information is sent, so that operation personnel organizational protection personnel can carry out route inspection in time；While central machine room
The abnormality warnings information is sent to the main controller in extension set room by main controller, and the main controller in extension set room is write by covering the office
The mobile phone signal base station in building, the mobile phone transmitting line abnormality warnings information of user into office building, and inform that user has arranged skill
Art personnel's inspection；
Wherein it is possible to understand, coverage that the main controller of central machine room is responsible for each extension set room leads to
Letter data monitoring either be according to the spontaneous execution of predetermined period, can also be manual in the operation personnel for receiving operator
After the monitoring request of transmission, then execute monitoring.
Further, it uses the example above, if the main controller of central machine room is found in nearest 7 days, the height of the office office building
When ascendant trend is presented in peak phase data traffic and average data flow, such as 20%, at this point, the main controller acquisition of central machine room is deposited
The bandwidth upper limit for the communication line of the office office building prestored in reservoir being laid with, such as 1GB/S；And it is upper according to what is presented
The trend of liter, such as 20% and nearest peak period data traffic, such as 600MB/S, the peak of the office office building after calculating one month
Phase data traffic, i.e. 600*1.24=1244.16MB/S, greater than the bandwidth upper limit of the present communications route of the office office building；
Then the main controller of central machine room judges that the communication line of the office office building needs to upgrade, and is gulped down with meeting its growing data
The demand for the amount of spitting, and the information for suggesting lines escalation is sent to the operation personnel of operator.
Further, it uses the example above, the coverage that the main controller of central machine room will be also responsible for according to each extension set room
Communication data low peak period generate inspection timetable, such as above-mentioned office office building suggestion monitoring time be at night 8 thirty extremely
7 thirty of next day, and the operation personnel of operator is sent relevant information to, so that operation personnel can arrange according to the actual situation
Maintenance personnel carries out customary inspection in route of the low peak period to related service areas, and reduction patrol worker as far as possible is made to user institute
Caused by influence.
Obviously, above-described embodiment is used for the purpose of clearer expression technical solution of the present invention example, rather than right
The restriction of embodiment of the present invention.To those skilled in the art, it can also make on the basis of the above description other
Various forms of variations or variation, without departing from the inventive concept of the premise, these are all within the scope of protection of the present invention.Cause
The scope of protection of the patent of the invention shall be subject to the appended claims for this.
Claims (10)
1. a kind of intelligent communication service system, which is characterized in that including main control module, at least one secondary control module, at least
One wire communication module；
Wherein, the main control module is connected with secondary control module communication, the secondary control module and the cable modem
Believe that module communication is connected；
The main control module is used for, and obtains the data traffic information in preset service overlay area；
The preset service overlay area includes at least one secondary communication coverage；
The secondary control module and at least one described cable modem are provided in each secondary communication coverage
Believe module；
The secondary control module is used for, and obtains the data traffic information of the wire communication module, and by accessed number
The main control module is sent to according to flow information；
The main control module is used for, according to the data flow of received each secondary communication coverage in default measurement period
It measures information and generates matched area communication service feature data, and is logical according to the area communication service feature data formation zone
Communication service mark sheet；
The main control module is also used to, and the area communication service feature table is sent to the first user；
Wherein, the data traffic information includes communication data real-time throughput；The area communication service feature data include
Communication data peak information, communication service ebb information and average data flow information；The area communication service feature table packet
Include at least one secondary communication service region information, and with the matched area communication business of the secondary communication service region information
Characteristic, and the statistical time information with the area communication service feature Data Matching.
2. a kind of intelligent communication service system as described in claim 1, which is characterized in that communication data peak packet
Peak period data traffic information and peak period time segment information are included, the communication service ebb information includes low peak period data traffic
Information and low peak period time segment information；
Then, the main control module is also used to, and obtains any one secondary communication coverage in the default measurement period
Communication data real-time throughput；
The main control module is also used to, and generates communication data traffic curve according to accessed communication data real-time throughput；
The main control module is also used to, and generates average data flow according to accessed communication data real-time throughput；
The main control module is also used to, and generates high load threshold according to the average data flow and the first parameter preset；
The main control module is also used to, and generates low-load threshold value according to the draw data traffic and the second parameter preset；
The main control module is also used to, and data throughout is obtained from the communication flows curve and is not less than the high load threshold
Line segment, be denoted as peak period data and curves；
The main control module is also used to, and is obtained the continuous time period of the peak period data and curves, is denoted as the peak period period；
The main control module is also used to, and is obtained the average value of the data throughout of the peak period data and curves, is denoted as peak period
Data traffic；
The main control module is also used to, and data throughout is obtained from the communication flows curve and is not more than the low-load threshold value
Line segment, be denoted as low peak period data and curves；
The main control module is also used to, and is obtained the continuous time period of the low peak period data and curves, is denoted as the low peak period period；
The main control module is also used to, and is obtained the average value of the data throughout of the low peak period data and curves, is denoted as low peak period
Data traffic；
The main control module is also used to, and remembers the peak period period, peak period data traffic, low peak period period and low peak period
Data traffic be and the acquired matched area communication service feature data in secondary communication coverage.
3. a kind of intelligent communication service system as described in claim 1, which is characterized in that communication data peak packet
Include peak period data traffic information, the communication service ebb information includes low peak period data traffic information；
The main control module is also used to, and obtains business diagnosis region；
The main control module is also used to, and is obtained from the area communication service feature table and the business diagnosis Region Matching
Secondary communication service region information, and obtain the communication service of the secondary communication service region information in the first preset time period
Characteristic；
The main control module is also used to, and is believed according to acquired peak period flow information, low peak period flow information and average flow rate
Breath generates peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency；
The main control module is also used to, by the peak period changes in flow rate trend, low peak period changes in flow rate trend and per day stream
Amount variation tendency is compared；
When the main control module judges that the peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect become
Downward trend both is at least presented in change trend, and when downward trend matches；
The main control module is also used to, and remembers that the matched downward trend is flow downward trend；
The main control module is also used to, and obtains communication service number of the business diagnosis region in the second preset time period
According to；
The main control module is also used to, and generates communication service variation tendency according to accessed communication service data；
The main control module is also used to, and the communication service variation tendency is compared with the flow downward trend；
When the communication service variation tendency and the flow downward trend mismatch；
The main control module is also used to, and generates communication abnormality information, and the communication abnormality information is sent to the first user.
4. a kind of intelligent communication service system as claimed in claim 3, which is characterized in that the intelligent communication service system is also
Including at least one wireless communication module；
The secondary control module is also connected with wireless communication module communication；
At least one described wireless communication module is also set up in each secondary communication coverage；
The main control module is also used to, and the communication abnormality information is sent to the secondary being arranged in the business diagnosis region
Control module；
The secondary control module is also used to, and the communication abnormality information received is sent to by the wireless communication module
Two users.
5. a kind of intelligent communication service system as described in claim 1, which is characterized in that described in main control module judgement
At least the two presentation rises in peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency
Gesture, and when ascendant trend matches；
The main control module is also used to, and remembers that the matched ascendant trend is flow ascendant trend；
The main control module is also used to, and obtains the pre-set bandwidths upper limit in the business diagnosis region；
The main control module is also used to, and is generated according to third preset time period, the ascendant trend and peak period data traffic pre-
Estimate peak period data traffic；
The main control module is also used to, and is estimated peak period data traffic by described and is compared with the pre-set bandwidths upper limit；
When main control module judgement described in estimate peak period data traffic not less than the pre-set bandwidths it is online when；
The main control module is also used to, and generates lines escalation information, and the lines escalation information is sent to the first user.
6. a kind of intelligent communication service method characterized by comprising
Obtain the communication flows information of each secondary communication coverage in preset service overlay area, wherein the preset service
It include at least one secondary communication coverage in overlay area；
Matched area is generated according to the data traffic information of each secondary communication coverage received in default measurement period
Field communication service feature data；
According to area communication service feature data formation zone characteristics of communications traffic table；
The area communication service feature table is sent to the first user；
Wherein, the data traffic information includes communication data real-time throughput；The area communication service feature data include
Communication data peak information, communication service ebb information and average data flow information；The area communication service feature table packet
Include at least one secondary communication service region information, and with the matched area communication business of the secondary communication service region information
Characteristic, and the statistical time information with the area communication service feature Data Matching.
7. a kind of intelligent communication service method as claimed in claim 6, which is characterized in that communication data peak packet
Peak period data traffic information and peak period time segment information are included, the communication service ebb information includes low peak period data traffic
Information and low peak period time segment information；
Then, the basis presets the data traffic information generation of each secondary communication coverage received in measurement period
The area communication service feature data matched, specifically include:
Obtain communication data real-time throughput of any one secondary communication coverage in the default measurement period；
Communication data traffic curve is generated according to accessed communication data real-time throughput；
Average data flow is generated according to accessed communication data real-time throughput；
High load threshold is generated according to the average data flow and the first parameter preset；
Low-load threshold value is generated according to the draw data traffic and the second parameter preset；
The line segment that data throughout is not less than the high load threshold is obtained from the communication flows curve, is denoted as peak issue
According to curve；
The continuous time period for obtaining the peak period data and curves, is denoted as the peak period period；
The average value for obtaining the data throughout of the peak period data and curves, is denoted as peak period data traffic；
The line segment that data throughout is not more than the low-load threshold value is obtained from the communication flows curve, is denoted as ebb issue
According to curve；
The continuous time period for obtaining the low peak period data and curves, is denoted as the low peak period period；
The average value for obtaining the data throughout of the low peak period data and curves, is denoted as low peak period data traffic；
Remember the peak period period, peak period data traffic, low peak period period and low peak period data traffic be with it is acquired
The matched area communication service feature data in secondary communication coverage.
8. a kind of intelligent communication service method as claimed in claim 6, which is characterized in that communication data peak packet
Include peak period data traffic information, the communication service ebb information includes low peak period data traffic information；
Then, the intelligent communication service method, further includes:
Obtain business diagnosis region；
It obtains from the area communication service feature table and believes with the secondary communication coverage of the business diagnosis Region Matching
Breath；
Obtain characteristics of communications traffic data of the secondary communication service region information in the first preset time period；
Peak period changes in flow rate is generated according to acquired peak period flow information, low peak period flow information and average flow rate information
Trend, low peak period changes in flow rate trend and intraday effect variation tendency；
When in the peak period changes in flow rate trend, low peak period changes in flow rate trend and intraday effect variation tendency both at least
Downward trend is presented, and when downward trend matches；
Remember that the matched downward trend is flow downward trend；
Obtain communication service data of the business diagnosis region in the second preset time period；
Communication service variation tendency is generated according to accessed communication service data；
The communication service variation tendency is compared with the flow downward trend；
When the communication service variation tendency and the flow downward trend mismatch；
Communication abnormality information is generated, and the communication abnormality information is sent to the first user.
9. a kind of intelligent communication service method as claimed in claim 8, which is characterized in that, the generation communication abnormality information,
And the communication abnormality information is sent to the first user, later further include:
The communication abnormality information received is sent to second user.
10. a kind of intelligent communication service method as claimed in claim 6, which is characterized in that when the peak period changes in flow rate
At least ascendant trend, and ascendant trend is presented in the two in trend, low peak period changes in flow rate trend and intraday effect variation tendency
When matching；
Remember that the matched ascendant trend is flow ascendant trend；
Obtain the pre-set bandwidths upper limit in the business diagnosis region；
Peak period data traffic is estimated according to the generation of third preset time period, the ascendant trend and peak period data traffic；
When it is described estimate peak period data traffic not less than the pre-set bandwidths it is online when；
Lines escalation information is generated, and the lines escalation information is sent to the first user.
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