CN109523409A - Data processing method, device, medium and electronic equipment - Google Patents
Data processing method, device, medium and electronic equipment Download PDFInfo
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- CN109523409A CN109523409A CN201811333375.4A CN201811333375A CN109523409A CN 109523409 A CN109523409 A CN 109523409A CN 201811333375 A CN201811333375 A CN 201811333375A CN 109523409 A CN109523409 A CN 109523409A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
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Abstract
The present embodiments relate to field of computer technology, provide a kind of data processing method, data processing equipment, computer-readable medium and electronic equipment, the data processing method include: verify client information of reporting a case to the security authorities of being in danger, it is described be in danger report a case to the security authorities information include customer ID；According to the customer ID, the corresponding at least two insurance kinds information of the client is obtained；It is settled a claim according at least two insurance kinds information to the client.The technical solution of the embodiment of the present invention avoid to it is same be in danger report a case to the security authorities information must multiple insurance kinds carry out multiple core protect aiming at the problem that.Meanwhile for a variety of insurance kinds, client is without carrying out repeatedly occurring reporting a case to the security authorities, carrying out multiple core guarantor without cooperation insurance company, but disposable core disposably obtains Claims Resolution result after paying for.To, insurance company's Claims Resolution treatment effeciency is improved, meanwhile, improve the Claims Resolution experience of client.
Description
Technical field
The present invention relates to field of computer technology, in particular to a kind of data processing method, data processing equipment,
Computer-readable medium and electronic equipment.
Background technique
With the raising of insurance awareness, and the different types of insurance of more and more clients purchase (such as: property insurance, vehicle
Insurance etc.), thus, provide multi-faceted guarantee for the life of oneself.
Currently, for buy there are many insure client (such as: purchase have insurance a, insurance b and insure c client A),
After being in danger, client A needs to propose Claims Resolution application for insurance a, insurance b and insurance c respectively.Corresponding, insurance company need to divide
Safety pin carries out core compensation to insurance a, insurance b and insurance c.That is, client need to cooperate insurance company to be directed to insurance a respectively, protect
The core of tri- kinds of c insurances of dangerous b and insurance is paid for, and then the core of three kinds of insurances is waited to pay for result or Claims Resolution result.To seriously affect visitor
Family Claims Resolution experience.Meanwhile also bringing unnecessary multiple core to insurance company and paying for process, cause the wave of human and material resources
Take.
It should be noted that information is only used for reinforcing the reason to background of the invention disclosed in above-mentioned background technology part
Solution, therefore may include the information not constituted to the prior art known to persons of ordinary skill in the art.
Summary of the invention
The embodiment of the present invention is designed to provide a kind of data processing method, data processing equipment, computer-readable Jie
Matter and electronic equipment, and then overcome existing data processing method that client's Claims Resolution experience is caused to need to be mentioned at least to a certain extent
Height, and efficiency disadvantage to be improved is paid for the unnecessary multiple core of insurance company's bring.
Other characteristics and advantages of the invention will be apparent from by the following detailed description, or partially by the present invention
Practice and acquistion.
According to a first aspect of the embodiments of the present invention, a kind of data processing method is provided, comprising:
Verify client information of reporting a case to the security authorities of being in danger, it is described be in danger report a case to the security authorities information include customer ID；
According to the customer ID, the corresponding at least two insurance kinds information of the client is obtained；
It is settled a claim according at least two insurance kinds information to the client.
In some embodiments of the invention, aforementioned schemes are based on, the information of reporting a case to the security authorities of being in danger of client is verified, comprising:
Receive be in danger report a case to the security authorities information of the client by least one channel of reporting a case to the security authorities, wherein the information of reporting a case to the security authorities of being in danger includes
Be in danger event information, and at least one channel of reporting a case to the security authorities includes but is not limited to: phone, the application program of mobile terminal, cabinet face face
It talks；
According to the customer ID and the event information that is in danger, at least one channel described in same client will be corresponded to
The information of reporting a case to the security authorities of being in danger carry out duplicate removal processing, to complete the verification of information of reporting a case to the security authorities that is in danger to the client.
In some embodiments of the invention, aforementioned schemes are based on, according to the customer ID, it is corresponding to obtain the client
At least one insurance type about ensuring target, wherein the insurance type about ensuring target includes but is not limited to:
Type of property, personal type, responsibility type and credit type, each described insurance type includes multiple insurance kinds；
According at least one insurance type, at least two insurance kind information of the client are obtained.
In some embodiments of the invention, aforementioned schemes are based on, according at least two insurance kinds information to the visitor
It settles a claim at family, comprising:
According to the information of reporting a case to the security authorities of being in danger, determining has the insurance type of Claims Resolution responsibility；
According to the corresponding at least one insurance type of the insurance type with Claims Resolution responsibility and the client, institute is determined
State the corresponding target insurance type with Claims Resolution responsibility of client；
Obtain the corresponding insurance kind information of client described in the target insurance type；
It is matched according to the information of reporting a case to the security authorities of being in danger with the Claims Resolution range information in the insurance kind information, determining has reason
Pay for the target insurance kind of responsibility；
It is settled a claim according to the policy information of the target insurance kind to the client.
In some embodiments of the invention, aforementioned schemes are based on, according at least two insurance kinds information to the visitor
It settles a claim at family, comprising:
The corresponding Claims Resolution range information of each insurance kind at least two insurance kind is obtained respectively；
It is matched according to the information Claims Resolution range information corresponding with each insurance kind of reporting a case to the security authorities of being in danger, determining has Claims Resolution
The target insurance kind of responsibility；
It is settled a claim according to the policy information of the target insurance kind to the client.
In some embodiments of the invention, aforementioned schemes are based on, according to information and each insurance kind pair of reporting a case to the security authorities of being in danger
The Claims Resolution range information answered is matched, and determining has the target insurance kind of Claims Resolution responsibility, comprising:
It obtains the corresponding Claims Resolution responsibility code of the Claims Resolution range information, and is determined according to the information of reporting a case to the security authorities of being in danger
Dangerous event information code；
Judging whether there is in the corresponding Claims Resolution responsibility code of each insurance kind matches with the event information code that is in danger
Claims Resolution responsibility code；
The insurance kind that the Claims Resolution responsibility code to match with the event information code that is in danger will be present, which is used as, has Claims Resolution duty
The target insurance kind appointed.
In some embodiments of the invention, aforementioned schemes are based on, according to the policy information of the target insurance kind to described
Client settles a claim, comprising:
Obtain the declaration form list of each target insurance kind；
According to the validity period, the phase of coming into force of each declaration form in the declaration form list and being in danger in information of reporting a case to the security authorities of being in danger
Phase, determining has the target declaration form of Claims Resolution responsibility；
According to the insured amount information of target declaration form described in each, determine that the declaration form list of each target insurance kind is corresponding
Sub- amount for which loss settled；
The corresponding sub- amount for which loss settled summation of the declaration form list of each target insurance kind is determined to the total of the client
Amount for which loss settled.
The second aspect of the embodiment of the present invention provides a kind of data processing equipment, comprising:
Be in danger information validating module of reporting a case to the security authorities, and for verifying the information of reporting a case to the security authorities of being in danger of client, the information of reporting a case to the security authorities of being in danger includes
Customer ID；
Insurance kind data obtaining module, for obtaining corresponding at least two insurance kind of the client according to the customer ID
Information；
Claims Resolution module, for being settled a claim according at least two insurance kinds information to the client.
According to a third aspect of the embodiments of the present invention, a kind of computer-readable medium is provided, computer is stored thereon with
Program realizes the data processing method as described in first aspect in above-described embodiment when described program is executed by processor.
According to a fourth aspect of the embodiments of the present invention, a kind of electronic equipment is provided, comprising: one or more processors；
Storage device, for storing one or more programs, when one or more of programs are held by one or more of processors
When row, so that one or more of processors realize the data processing method as described in first aspect in above-described embodiment.
Technical solution provided in an embodiment of the present invention can include the following benefits:
In the technical solution provided by some embodiments of the present invention, after verifying being in danger and report a case to the security authorities information of client, according to
Customer ID obtains the corresponding all insurance kind information of this client, and further, according to all insurance kind information of this client to visitor
It is once settled a claim at family.In such a way that all insurance kinds for belonging to same client are carried out integrating processing, avoid to it is same go out
Information is reported a case to the security authorities in danger must be aiming at the problem that multiple insurance kinds carry out multiple core guarantor.Meanwhile for a variety of insurance kinds, client is multiple without carrying out
Appearance reports a case to the security authorities, carries out multiple core guarantor without cooperation insurance company, but disposable core disposably obtains Claims Resolution result after paying for.It can
To see, technical solution provided in an embodiment of the present invention improves insurance company's Claims Resolution treatment effeciency, meanwhile, improve the Claims Resolution of client
Experience.
It should be understood that above general description and following detailed description be only it is exemplary and explanatory, not
It can the limitation present invention.
Detailed description of the invention
The drawings herein are incorporated into the specification and forms part of this specification, and shows and meets implementation of the invention
Example, and be used to explain the principle of the present invention together with specification.It should be evident that the accompanying drawings in the following description is only the present invention
Some embodiments for those of ordinary skill in the art without creative efforts, can also basis
These attached drawings obtain other attached drawings.In the accompanying drawings:
Fig. 1 shows the flow diagram of the data processing method of embodiment according to the present invention；
Fig. 2 shows embodiment according to the present invention be in danger report a case to the security authorities information verification mechanism flow diagram；
Fig. 3 shows the process signal of the acquisition methods of the insurance kind information for belonging to same client of embodiment according to the present invention
Figure；
The insurance kind information all according to client that Fig. 4 shows embodiment according to the present invention carry out the stream of data processing method
Journey schematic diagram；
Fig. 5 shows the insurance kind information all according to client according to another embodiment of the present invention and carries out data processing method
Flow diagram；
Fig. 6 shows the process signal of the determination method of the target insurance kind with Claims Resolution responsibility of embodiment according to the present invention
Figure；
The insurance kind information all according to client that Fig. 7 shows embodiment according to the present invention carry out the stream of data processing method
Journey schematic diagram；
Fig. 8 shows the flow diagram of the data processing method of embodiment according to the present invention；
Fig. 9 shows the structural schematic diagram of the data processing equipment of embodiment according to the present invention；
Figure 10 shows the structural schematic diagram for being suitable for the computer system for the electronic equipment for being used to realize the embodiment of the present invention.
Specific embodiment
Example embodiment is described more fully with reference to the drawings.However, example embodiment can be with a variety of shapes
Formula is implemented, and is not understood as limited to example set forth herein；On the contrary, thesing embodiments are provided so that the present invention will more
Fully and completely, and by the design of example embodiment comprehensively it is communicated to those skilled in the art.
In addition, described feature, structure or characteristic can be incorporated in one or more implementations in any suitable manner
In example.In the following description, many details are provided to provide and fully understand to the embodiment of the present invention.However,
It will be appreciated by persons skilled in the art that technical solution of the present invention can be practiced without one or more in specific detail,
Or it can be using other methods, constituent element, device, step etc..In other cases, it is not shown in detail or describes known side
Method, device, realization or operation are to avoid fuzzy each aspect of the present invention.
Block diagram shown in the drawings is only functional entity, not necessarily must be corresponding with physically separate entity.
I.e., it is possible to realize these functional entitys using software form, or realized in one or more hardware modules or integrated circuit
These functional entitys, or these functional entitys are realized in heterogeneous networks and/or processor device and/or microcontroller device.
Flow chart shown in the drawings is merely illustrative, it is not necessary to including all content and operation/step,
It is not required to execute by described sequence.For example, some operation/steps can also decompose, and some operation/steps can close
And or part merge, therefore the sequence actually executed is possible to change according to the actual situation.
Fig. 1 shows the flow diagram of the data processing method of embodiment according to the present invention.It is provided in this embodiment
Data processing method overcomes existing data processing method to cause client's Claims Resolution experience to be improved at least to a certain extent, with
And efficiency disadvantage to be improved is paid for the unnecessary multiple core of insurance company's bring.Wherein, data provided in this embodiment
The executing subject of processing method can be equipment with calculation processing function, such as server etc..
The data processing method provided with reference to Fig. 1, the embodiment, comprising:
Step S101, verifies the information of reporting a case to the security authorities of being in danger of client, and the information of reporting a case to the security authorities of being in danger includes customer ID；
Step S102 obtains the corresponding at least two insurance kinds information of the client according to the customer ID；And
Step S103 settles a claim to the client according at least two insurance kinds information.
In the technical solution that embodiment shown in Fig. 1 provides, after verifying being in danger and report a case to the security authorities information of client, according to customer ID
The corresponding all insurance kind information of this client are obtained, and further, one is carried out to client according to all insurance kind information of this client
Secondary Claims Resolution.By way of carrying out integrating processing by all insurance kinds for belonging to same client, avoid to the same letter of reporting a case to the security authorities that is in danger
Breath must be aiming at the problem that multiple insurance kinds carry out multiple core guarantor.Meanwhile for a variety of insurance kinds, client repeatedly reports without carrying out
Case carries out multiple core guarantor without cooperation insurance company, but disposable core disposably obtains Claims Resolution result after paying for.As it can be seen that this
The technical solution that inventive embodiments provide improves insurance company's Claims Resolution treatment effeciency, meanwhile, improve the Claims Resolution experience of client.
The specific implementation of each step of embodiment illustrated in fig. 1 is described in detail below:
In the exemplary embodiment, Fig. 2 shows the verification mechanisms of information of reporting a case to the security authorities that is in danger of embodiment according to the present invention
Flow diagram.The implemented example of Fig. 2 can be used for the specific implementation of interpretation procedure S101.With reference to Fig. 2, which is provided
The new verification mechanism that is in danger, comprising:
Step S201 receives be in danger report a case to the security authorities information of the client by least one channel of reporting a case to the security authorities；And step S202, root
According to the customer ID and the event information that is in danger, being in danger at least one channel described in same client will be corresponded to and reported a case to the security authorities
Information carries out duplicate removal processing, to complete the verification of information of reporting a case to the security authorities that is in danger to the client.
In the exemplary embodiment, when client S1 is in danger event t (such as: traffic accident, disease, stolen etc.)
Afterwards, client S1 may by phone, mobile terminal application program (such as: the wechat public platform of insurance company, insurance company pair
The application program etc. answered), cabinet face interview etc. one or more channels of reporting a case to the security authorities report a case to the security authorities.If client S1 purchase has multiple insurance kinds,
Then client S1 is also possible to be reported a case to the security authorities according to the different type of insurances respectively for the same time t that is in danger.Accordingly, with respect to
Same event of being in danger, insurance company can receive it is multiple report a case to the security authorities, i.e., insurance company receives multiple information of reporting a case to the security authorities of being in danger.
In the exemplary embodiment, in order to avoid carrying out multiple core compensations for same event of being in danger, to improve Claims Resolution effect
Rate, technical solution provided in this embodiment is to multiple information progress duplicate removals of reporting a case to the security authorities of being in danger about same event of being in danger.It is exemplary
, according to the customer ID reported a case to the security authorities in information that is in danger, the information of reporting a case to the security authorities of being in danger for belonging to same client is screened；In turn, root
According to being in danger, the event of being in danger reported a case to the security authorities in information realizes (such as reason of being in danger, place of being in danger etc.), will belong to same event of being in danger
The information of reporting a case to the security authorities of being in danger carries out duplicate removal, only retains one of information of reporting a case to the security authorities of being in danger as after verification.
In the exemplary embodiment, Fig. 3 shows the insurance kind information for belonging to same client of embodiment according to the present invention
Acquisition methods flow diagram.The implemented example of Fig. 3 can be used for the specific implementation of interpretation procedure S102.It, should with reference to Fig. 3
The acquisition methods for the insurance kind information for belonging to same client that embodiment provides, comprising:
Step S301 obtains the corresponding at least one guarantor about ensuring target of the client according to the customer ID
Dangerous type；And step S302 obtains at least two insurance kind information of the client according at least one insurance type.
In the exemplary embodiment, the insurance type about ensuring target includes but is not limited to: type of property, people
Body type, responsibility type and credit type, each described insurance type includes multiple insurance kinds.Illustratively, type of property packet
The insurance kind included: car insurance, household property insurance, burglary insurance, business interruption insurance (the also known as loss of profits insurance), agricultural are protected
Danger etc..The insurance kind that personal type includes: personal accident insurance, sickness insurance (also known as health insurance), life insurance (are divided into
Insurance against death, pure endowment and endowment insurance) etc..The insurance kind that responsibility type includes: public liability insurance, employer's liability insurance,
Product Liability Insurance, professional liability insurance etc..The insurance kind that credit type includes: fidelity insurance, insurance etc. of honouring an agreement.
Illustratively, client S2 buys two kinds of insurance types about ensuring target: type of property and personal type.Into
One step, it determines that the insurance kind of the type of property of client S2 is car insurance, household property insurance, determines the personal type of client S2
Insurance kind be personal accident insurance.To determine the corresponding all insurance kind information of client S2.
In the exemplary embodiment, Fig. 4 shows the insurance kind information all according to client of embodiment according to the present invention
Carry out the flow diagram of data processing method.The implemented example of Fig. 4 can be used for the specific implementation of interpretation procedure S103.
With reference to Fig. 4, the insurance kind information all according to client which provides carry out data processing method, including step
S401- step S405.
In step S401, according to the information of reporting a case to the security authorities of being in danger, determining has the insurance type of Claims Resolution responsibility；In step
In S402, according to the corresponding at least one insurance type of the insurance type with Claims Resolution responsibility and the client, institute is determined
State the corresponding target insurance type with Claims Resolution responsibility of client；And in step S403, the target insurance type is obtained
Described in the corresponding insurance kind information of client.
In the exemplary embodiment, the packet of reporting a case to the security authorities of being in danger includes dangerous event information, for example, above-mentioned client S2 is sent out
Traffic accident is given birth to, then the event information that is in danger may is that on October 10th, 2018, and Zhang's (i.e. name of client S2) drives it
The trade mark is that in place L traffic accident occurs for the automobile of " Shandong A****** ", and Zhang slanders, vehicle parts against wear.Then according to upper
It states the event information that is in danger and determines that having the insurance type of Claims Resolution responsibility includes: type of property, personal type and responsibility type.
Simultaneously as client S2 buys the insurance kind of the insurance kind for having type of property and personal type respectively.It can then determine visitor
The S2 corresponding target insurance type with Claims Resolution responsibility in family is type of property, personal type.Further, it is determined that client S2
Target insure type in insurance kind information, determine the type of property of client S2 insurance kind be car insurance, household property insurance, really
The insurance kind for determining the personal type of client S2 is personal accident insurance.
In step s 404, according to information and the Claims Resolution range information progress in the insurance kind information of reporting a case to the security authorities that be in danger
Match, determining has the target insurance kind of Claims Resolution responsibility；And in step S405, according to the policy information pair of the target insurance kind
The client settles a claim.
In the exemplary embodiment, each insurance kind information Claims Resolution range letter in client S2 target insurance type is obtained
Breath is matched for the information of reporting a case to the security authorities of being in danger with client S2.For example, the Claims Resolution range of the car insurance of client S2 purchase includes
Breakage Claims Resolution to automobile sender part, while the automotive engine component in information of reporting a case to the security authorities of being in danger of client S2 has occurred brokenly
Damage can then determine that car insurance is the target insurance kind with Claims Resolution responsibility.And so on, for the report that is this time in danger of client S2
Case information, determining has all target insurance kinds of Claims Resolution responsibility.Finally, Claims Resolution information is determined according to all target insurance kinds, with right
Client S2 is disposably settled a claim.
In the data processing method that Fig. 3 and embodiment illustrated in fig. 4 are provided, according to information first determining and target of reporting a case to the security authorities of being in danger
Insure type, wherein every kind of insurance type includes multiple insurance kinds.To which the unrelated corresponding insurance kind of insurance type be given up
It abandons, to reduce the complexity of Claims Resolution program, to improve Claims Resolution efficiency.Further, type acquisition is being insured according to target
Target insurance kind is given up so that target is insured the insurance kind for not having Claims Resolution responsibility in type, to further improve Claims Resolution efficiency.
In the exemplary embodiment, Fig. 5 shows the target insurance kind with Claims Resolution responsibility of embodiment according to the present invention
Determination method flow diagram.The implemented example of Fig. 5 can be used for the specific implementation of interpretation procedure S404.
With reference to Fig. 5, what which provided has the determination method of the target insurance kind of Claims Resolution responsibility, including step S501-
Step S504.
In step S501, the corresponding Claims Resolution responsibility code of the Claims Resolution range information is obtained, and be in danger according to described
Information of reporting a case to the security authorities determines the event information code that is in danger；
In step S502, judge to believe in the corresponding Claims Resolution responsibility code of each insurance kind with the presence or absence of with the event of being in danger
The Claims Resolution responsibility code that breath code matches；
If there is the Claims Resolution to match with the event information code that is in danger in the corresponding responsibility code of settling a claim of the insurance kind
Responsibility code, then in step S503: using the insurance kind as the target insurance kind with Claims Resolution responsibility.If the insurance kind is corresponding
There is no the Claims Resolution responsibility codes to match with the event information code that is in danger in Claims Resolution responsibility code, then in step S504
In: give up the insurance kind.
In the exemplary embodiment, can be by obtaining the policy information of each insurance kind, and then obtained in policy information
Take the Claims Resolution responsibility code to match with the event information code that is in danger.
In the exemplary embodiment, the insurance kind after giving up is to danger of the information without Claims Resolution responsibility of reporting a case to the security authorities of being in danger
Kind.The insurance kind given up is not considered further that when settling a claim to client, thus, accelerate Claims Resolution efficiency.
In the exemplary embodiment, Fig. 6 shows the insurance kind information all according to client of embodiment according to the present invention
Carry out the flow diagram of data processing method.The implemented example of Fig. 6 can be used for the specific implementation of interpretation procedure S405.
With reference to Fig. 6, the insurance kind information all according to client which provides carry out data processing method, including step
S601- step S604.
In step s 601, the declaration form list of each target insurance kind is obtained；In step S602, according to the guarantor
The validity period, the phase of coming into force of each declaration form and being in danger the phase in information of reporting a case to the security authorities of being in danger in single-row table, determining has Claims Resolution duty
The target declaration form appointed；In step S603, according to the insured amount information of target declaration form described in each, each described target is determined
The corresponding sub- amount for which loss settled of the declaration form list of insurance kind；And in step s 604, the declaration form of each target insurance kind is arranged
The corresponding sub- amount for which loss settled summation of table, determines total amount for which loss settled to the client.
In the exemplary embodiment, Fig. 7 shows the insurance kinds all according to client according to another embodiment of the present invention
The flow diagram of information progress data processing method.The implemented example of Fig. 7 can be used for the specific reality of interpretation procedure S103
It is existing.
With reference to Fig. 7, the insurance kind information all according to client which provides carry out data processing method, including step
S701- step S703.
In step s 701, the corresponding Claims Resolution range information of each insurance kind at least two insurance kind is obtained respectively；?
In step S702, matched according to the information Claims Resolution range information corresponding with each insurance kind of reporting a case to the security authorities of being in danger, determination has
The target insurance kind for responsibility of settling a claim；And in step S703, the client is carried out according to the policy information of the target insurance kind
Claims Resolution.
In the exemplary embodiment, in the technical solution which provides, the corresponding each danger of client is directly acquired
Kind Claims Resolution range information, and further matched respectively with the information of reporting a case to the security authorities of being in danger, to determine the target with Claims Resolution responsibility
Insurance kind.The Claims Resolution to the client is finally completed according to target insurance kind.Wherein, the specific implementation process and step of step S702
The specific implementation process of S404 is identical, and the specific implementation process of step S703 and the specific implementation process of step S405 are identical, then
It is secondary to repeat no more.
With reference to Fig. 8, in the exemplary embodiment, in step S801, it is logical that channel module 81 of reporting a case to the security authorities receives client S3
Cross information (such as the client certificate type (identity card), client certificate number of reporting a case to the security authorities of being in danger in telephone channel or cabinet face
(371***************), it the people's name (Zhang San) that is in danger, is in danger the date (20190505), reason of being in danger (being surprisingly hospitalized)
Deng)；It will be in danger after reporting a case to the security authorities the incoming Claims Resolution center module 82 of information, in step S802, Claims Resolution center module 82 judges whether it is
Repetition is reported a case to the security authorities.Such as: it receives and the inquiries such as time is in danger with the presence or absence of repeating to report a case to the security authorities by client certificate number and client after reporting a case to the security authorities,
Wherein, it if the case where case formerly reported a case to the security authorities for belonging to this client has terminated, is not belonging to repeat to report a case to the security authorities.If repeating to report
Case, then to information progress duplicate removal of reporting a case to the security authorities of being in danger.If not repeating to report a case to the security authorities, then in step S803, confirm to information of reporting a case to the security authorities of being in danger
To accepting.
Confirmation in step S804, passes through the customer inquiries of Call center's module 83 to after being in danger and reporting a case to the security authorities information to accepting
Interface polls, such as by certificate number (371***************) outside client's body, client is inquired in the unique of insurance company
It identifies partyid (1654****).Further, inquire whether this client has it according to customer ID unique identification partyid
He plants the mark clientid of insurance kind.
Specifically, in turn: in step S805, Claims Resolution center module 82 judges whether client has a dangerous customer ID；
In step S807, Claims Resolution center module 82 judges whether client has property insurance customer ID；In step S809, center die of settling a claim
Block 82 judges whether client has group insurance customer ID.For example, passing through the dangerous center module of customer ID unique identification partyid inquiry
84 find the dangerous customer ID n1_clientid, property insurance customer ID n2_clientid, group insurance customer ID n3_ of client
clientid。
Further, it in step S806, according to a dangerous customer ID n1_clientid, is looked into a dangerous policy information interface
Ask the dangerous policy information of this client；In step S808, according to property insurance customer ID n2_clientid, in property insurance policy information
The property insurance policy information of this client of interface polls；In step S810, according to group insurance customer ID n3_clientid, protected in group insurance
Single information interface inquires the group insurance policy information of this client.Illustratively, insurance information includes: the effective date, it is multiple imitate day, insurance kind,
The information such as responsibility code, protection amount.
After obtaining the corresponding all policy informations of this client, the reason of further this is in danger by client (such as: it is unexpected live
Institute) matching declaration form in responsibility code, to the declaration form for meeting reason of being in danger carry out Claims Resolution put on record.Illustratively, when Claims Resolution is put on record
Date, insurance kind, responsibility code, compensation amount of money etc. can will be in danger as information of putting on record, further disposably to make to client
Claims Resolution.
Specifically, it in step S811, according to a dangerous policy information and information of reporting a case to the security authorities of being in danger, judges whether there is to this
It is in danger and bears the dangerous declaration form of Claims Resolution responsibility；It is in danger if it exists to this and bears the dangerous declaration form of Claims Resolution responsibility, then in step
In S812, it is a danger center module 84 by danger Claims Resolution put on record interface carry out Claims Resolution put on record.
In step S813, according to property insurance policy information and be in danger information of reporting a case to the security authorities, judge whether there is be in danger to this it is negative
There is the property insurance declaration form of Claims Resolution responsibility；It is in danger if it exists to this and bears the property insurance declaration form of Claims Resolution responsibility, then in step S814, wealth
Dangerous center module 85 by property insurance Claims Resolution put on record interface carry out Claims Resolution put on record.
In step S815, according to group insurance policy information and be in danger information of reporting a case to the security authorities, judge whether there is be in danger to this it is negative
There is the group insurance declaration form of Claims Resolution responsibility；It is in danger if it exists to this and bears the group insurance declaration form of Claims Resolution responsibility, then in step S816, group
Dangerous center module 86 by group insurance Claims Resolution put on record interface carry out Claims Resolution put on record.
The device of the invention embodiment introduced below can be used for executing the above-mentioned data processing method of the present invention.
Fig. 9 shows the structural schematic diagram of the data processing equipment of embodiment according to the present invention, with reference to Fig. 9, at data
Manage device 900, comprising: information validating module 901, insurance kind data obtaining module 902 and the Claims Resolution module 903 of reporting a case to the security authorities of being in danger.
Wherein, it is in danger and reports a case to the security authorities information validating module 901 for verifying the information of reporting a case to the security authorities of being in danger of client, the letter of reporting a case to the security authorities that is in danger
Breath includes customer ID；Insurance kind data obtaining module 902 is used to that it is corresponding at least to obtain the client according to the customer ID
Two insurance kind information；Claims Resolution module 903 is for settling a claim to the client according at least two insurance kinds information.
In some embodiments of the invention, aforementioned schemes are based on, be in danger information validating module 901 of reporting a case to the security authorities, comprising: receive
Unit and duplicate removal unit.
Wherein, receiving unit passes through the information of reporting a case to the security authorities of being in danger of at least one channel of reporting a case to the security authorities for receiving client, wherein described
The packet of reporting a case to the security authorities of being in danger includes dangerous event information, and at least one channel of reporting a case to the security authorities includes but is not limited to: phone, mobile terminal
Application program, the interview of cabinet face；Duplicate removal unit is used to be corresponded to same according to the customer ID and the event information that is in danger
The information progress duplicate removal processing of reporting a case to the security authorities of being in danger of at least one channel of client, to complete the letter of reporting a case to the security authorities that is in danger to the client
The verification of breath.
In some embodiments of the invention, aforementioned schemes are based on, insurance kind data obtaining module 902 is specifically used for: according to
The customer ID obtains the corresponding at least one insurance type about ensuring target of the client, wherein described about guarantor
The insurance type of barrier object includes but is not limited to: type of property, personal type, responsibility type and credit type, described in each
Insuring type includes multiple insurance kinds；And according at least one insurance type, obtain at least two insurance kinds of the client
Information.
In some embodiments of the invention, aforementioned schemes are based on, module 903 of settling a claim, comprising: target is insured type and determined
Unit, first object insurance kind determination unit and the first Claims Resolution unit.
Wherein, target insurance type determining units are used for: according to the information of reporting a case to the security authorities of being in danger, determining has Claims Resolution responsibility
Insure type；And type is insured according to the insurance type with Claims Resolution responsibility and the corresponding at least one of the client,
Determine the corresponding target insurance type with Claims Resolution responsibility of the client；
First object insurance kind determination unit is used for: obtaining the corresponding insurance kind letter of client described in the target insurance type
Breath；And matched according to the information of reporting a case to the security authorities of being in danger with the Claims Resolution range information in the insurance kind information, determining has reason
Pay for the target insurance kind of responsibility；
First Claims Resolution unit is used for: being settled a claim according to the policy information of the target insurance kind to the client.
In some embodiments of the invention, aforementioned schemes are based on, module 903 of settling a claim, comprising: Claims Resolution range information obtains
Unit, the second target insurance kind determination unit and the second Claims Resolution unit.
Claims Resolution range information acquiring unit is used for: obtaining the corresponding Claims Resolution of each insurance kind at least two insurance kind respectively
Range information；
Second target insurance kind determination unit is used for: according to the information Claims Resolution range corresponding with each insurance kind of reporting a case to the security authorities of being in danger
Information is matched, and determining has the target insurance kind of Claims Resolution responsibility；
Second Claims Resolution unit is used for: being settled a claim according to the policy information of the target insurance kind to the client.
In some embodiments of the invention, aforementioned schemes, first object insurance kind determination unit or the second target danger are based on
Kind determination unit, is specifically used for:
It obtains the corresponding Claims Resolution responsibility code of the Claims Resolution range information, and is determined according to the information of reporting a case to the security authorities of being in danger
Dangerous event information code；Judge to whether there is and the event information code that is in danger in the corresponding Claims Resolution responsibility code of each insurance kind
The Claims Resolution responsibility code to match；And the Claims Resolution responsibility code to match with the event information code that is in danger will be present
Insurance kind is as the target insurance kind with Claims Resolution responsibility.
In some embodiments of the invention, it is based on aforementioned schemes, the first Claims Resolution unit or the second Claims Resolution unit, it is specific to use
In:
Obtain the declaration form list of each target insurance kind；According to validity period of each declaration form in the declaration form list,
It comes into force phase and being in danger the phase in information of reporting a case to the security authorities of being in danger, determining has the target declaration form of Claims Resolution responsibility；According to each institute
The insured amount information for stating target declaration form determines the corresponding sub- amount for which loss settled of the declaration form list of each target insurance kind；And it will
The corresponding sub- amount for which loss settled summation of the declaration form list of each target insurance kind, determines total amount for which loss settled to the client.
Due to each functional module and above-mentioned data processing method of the data processing equipment of example embodiments of the present invention
Example embodiment the step of it is corresponding, therefore for undisclosed details in apparatus of the present invention embodiment, please refer in the present invention
The embodiment for the data processing method stated.
Below with reference to Figure 10, it illustrates the computer systems for the electronic equipment for being suitable for being used to realize the embodiment of the present invention
1000 structural schematic diagram.The computer system 1000 of electronic equipment shown in Figure 10 is only an example, should not be to the present invention
The function and use scope of embodiment bring any restrictions.
As shown in figure 8, computer system 1000 include central processing unit (CPU) 1001, can according to be stored in only
It reads the program in memory (ROM) 1002 or is loaded into random access storage device (RAM) 1003 from storage section 1008
Program and execute various movements appropriate and processing.In RAM 1003, be also stored with various programs needed for system operatio and
Data.CPU 1001, ROM 1002 and RAM 1003 are connected with each other by bus 1004.Input/output (I/O) interface 1005
It is also connected to bus 1004.
I/O interface 1005 is connected to lower component: the importation 1006 including keyboard, mouse etc.；Including such as cathode
The output par, c 1007 of ray tube (CRT), liquid crystal display (LCD) etc. and loudspeaker etc.；Storage section including hard disk etc.
1008；And the communications portion 1009 of the network interface card including LAN card, modem etc..Communications portion 1009 passes through
Communication process is executed by the network of such as internet.Driver 1010 is also connected to I/O interface 1005 as needed.It is detachable to be situated between
Matter 1011, such as disk, CD, magneto-optic disk, semiconductor memory etc. are mounted on as needed on driver 1010, so as to
In being mounted into storage section 1008 as needed from the computer program read thereon.
Particularly, according to an embodiment of the invention, may be implemented as computer above with reference to the process of flow chart description
Software program.For example, the embodiment of the present invention includes a kind of computer program product comprising be carried on computer-readable medium
On computer program, which includes the program code for method shown in execution flow chart.In such reality
It applies in example, which can be downloaded and installed from network by communications portion 1009, and/or from detachable media
1011 are mounted.When the computer program is executed by central processing unit (CPU) 1001, executes in the system of the application and limit
Above-mentioned function.
It should be noted that computer-readable medium shown in the present invention can be computer-readable signal media or meter
Calculation machine readable storage medium storing program for executing either the two any combination.Computer readable storage medium for example can be --- but not
Be limited to --- electricity, magnetic, optical, electromagnetic, infrared ray or semiconductor system, device or device, or any above combination.Meter
The more specific example of calculation machine readable storage medium storing program for executing can include but is not limited to: have the electrical connection, just of one or more conducting wires
Taking formula computer disk, hard disk, random access storage device (RAM), read-only memory (ROM), erasable type may be programmed read-only storage
Device (EPROM or flash memory), optical fiber, portable compact disc read-only memory (CD-ROM), light storage device, magnetic memory device,
Or above-mentioned any appropriate combination.In the present invention, computer readable storage medium can be it is any include or storage journey
The tangible medium of sequence, the program can be commanded execution system, device or device use or in connection.And at this
In invention, computer-readable signal media may include in a base band or as carrier wave a part propagate data-signal,
Wherein carry computer-readable program code.The data-signal of this propagation can take various forms, including but unlimited
In electromagnetic signal, optical signal or above-mentioned any appropriate combination.Computer-readable signal media can also be that computer can
Any computer-readable medium other than storage medium is read, which can send, propagates or transmit and be used for
By the use of instruction execution system, device or device or program in connection.Include on computer-readable medium
Program code can transmit with any suitable medium, including but not limited to: wireless, electric wire, optical cable, RF etc. are above-mentioned
Any appropriate combination.
Flow chart and block diagram in attached drawing are illustrated according to the system of various embodiments of the invention, method and computer journey
The architecture, function and operation in the cards of sequence product.In this regard, each box in flowchart or block diagram can generation
A part of one module, program segment or code of table, a part of above-mentioned module, program segment or code include one or more
Executable instruction for implementing the specified logical function.It should also be noted that in some implementations as replacements, institute in box
The function of mark can also occur in a different order than that indicated in the drawings.For example, two boxes succeedingly indicated are practical
On can be basically executed in parallel, they can also be executed in the opposite order sometimes, and this depends on the function involved.Also it wants
It is noted that the combination of each box in block diagram or flow chart and the box in block diagram or flow chart, can use and execute rule
The dedicated hardware based systems of fixed functions or operations is realized, or can use the group of specialized hardware and computer instruction
It closes to realize.
Being described in unit involved in the embodiment of the present invention can be realized by way of software, can also be by hard
The mode of part realizes that described unit also can be set in the processor.Wherein, the title of these units is in certain situation
Under do not constitute restriction to the unit itself.
As on the other hand, present invention also provides a kind of computer-readable medium, which be can be
Included in electronic equipment described in above-described embodiment；It is also possible to individualism, and without in the supplying electronic equipment.
Above-mentioned computer-readable medium carries one or more program, when the electronics is set by one for said one or multiple programs
When standby execution, so that the electronic equipment realizes such as above-mentioned data processing method as described in the examples.
For example, the electronic equipment may be implemented as shown in Figure 1: step S101 verifies being in danger for client and reports a case to the security authorities
Information, it is described be in danger report a case to the security authorities information include customer ID；It is corresponding to obtain the client according to the customer ID by step S102
At least two insurance kind information；Step S103 settles a claim to the client according at least two insurance kinds information.
For another example, each step as shown in any figure of Fig. 2 to Fig. 8 may be implemented in the electronic equipment.
It should be noted that although being referred to several modules or list for acting the equipment executed in the above detailed description
Member, but this division is not enforceable.In fact, embodiment according to the present invention, it is above-described two or more
Module or the feature and function of unit can embody in a module or unit.Conversely, an above-described mould
The feature and function of block or unit can be to be embodied by multiple modules or unit with further division.
Through the above description of the embodiments, those skilled in the art is it can be readily appreciated that example described herein is implemented
Mode can also be realized by software realization in such a way that software is in conjunction with necessary hardware.Therefore, according to the present invention
The technical solution of embodiment can be embodied in the form of software products, which can store non-volatile at one
Property storage medium (can be CD-ROM, USB flash disk, mobile hard disk etc.) in or network on, including some instructions are so that a calculating
Equipment (can be personal computer, server, touch control terminal or network equipment etc.) executes embodiment according to the present invention
Method.
Those skilled in the art after considering the specification and implementing the invention disclosed here, will readily occur to of the invention its
Its embodiment.This application is intended to cover any variations, uses, or adaptations of the invention, these modifications, purposes or
Person's adaptive change follows general principle of the invention and including the undocumented common knowledge in the art of the present invention
Or conventional techniques.The description and examples are only to be considered as illustrative, and true scope and spirit of the invention are by following
Claim is pointed out.
It should be understood that the present invention is not limited to the precise structure already described above and shown in the accompanying drawings, and
And various modifications and changes may be made without departing from the scope thereof.The scope of the present invention is limited only by the attached claims.
Claims (10)
1. a kind of data processing method characterized by comprising
Verify client information of reporting a case to the security authorities of being in danger, it is described be in danger report a case to the security authorities information include customer ID；
According to the customer ID, the corresponding at least two insurance kinds information of the client is obtained；
It is settled a claim according at least two insurance kinds information to the client.
2. data processing method according to claim 1, which is characterized in that verify the information of reporting a case to the security authorities of being in danger of client, comprising:
Receive be in danger report a case to the security authorities information of the client by least one channel of reporting a case to the security authorities, wherein the packet of reporting a case to the security authorities of being in danger includes danger
Event information, at least one channel of reporting a case to the security authorities includes but is not limited to: phone, the application program of mobile terminal, the interview of cabinet face；
According to the customer ID and the event information that is in danger, going out at least one channel described in same client will be corresponded to
Danger information of reporting a case to the security authorities carries out duplicate removal processing, to complete the verification of information of reporting a case to the security authorities that is in danger to the client.
3. data processing method according to claim 1, which is characterized in that according to the customer ID, obtain the visitor
The corresponding at least two insurance kinds information in family, comprising:
According to the customer ID, the corresponding at least one insurance type about ensuring target of the client is obtained, wherein institute
It states and includes but is not limited to about the insurance type of ensuring target: type of property, personal type, responsibility type and credit type, often
One kind insurance type includes multiple insurance kinds；
According at least one insurance type, at least two insurance kind information of the client are obtained.
4. data processing method according to claim 3, which is characterized in that according at least two insurance kinds information to institute
Client is stated to settle a claim, comprising:
According to the information of reporting a case to the security authorities of being in danger, determining has the insurance type of Claims Resolution responsibility；
According to the corresponding at least one insurance type of the insurance type with Claims Resolution responsibility and the client, the visitor is determined
The corresponding target with Claims Resolution responsibility in family insures type；
Obtain the corresponding insurance kind information of client described in the target insurance type；
It is matched according to the information of reporting a case to the security authorities of being in danger with the Claims Resolution range information in the insurance kind information, determining has Claims Resolution duty
The target insurance kind appointed；
It is settled a claim according to the policy information of the target insurance kind to the client.
5. data processing method according to claim 1, which is characterized in that according at least two insurance kinds information to institute
Client is stated to settle a claim, comprising:
The corresponding Claims Resolution range information of each insurance kind at least two insurance kind is obtained respectively；
It is matched according to the information Claims Resolution range information corresponding with each insurance kind of reporting a case to the security authorities of being in danger, determining has Claims Resolution responsibility
Target insurance kind；
It is settled a claim according to the policy information of the target insurance kind to the client.
6. data processing method according to claim 4 or 5, which is characterized in that according to the information and every of reporting a case to the security authorities of being in danger
The corresponding Claims Resolution range information of one insurance kind is matched, and determining has the target insurance kind of Claims Resolution responsibility, comprising:
The corresponding Claims Resolution responsibility code of the Claims Resolution range information is obtained, and according to the determining thing of being in danger of information of reporting a case to the security authorities of being in danger
Part message code；
Judge in the corresponding Claims Resolution responsibility code of each insurance kind with the presence or absence of the reason to match with the event information code that is in danger
Pay for responsibility code；
The insurance kind of the Claims Resolution responsibility code to match with the event information code that is in danger will be present as with Claims Resolution responsibility
Target insurance kind.
7. data processing method according to claim 4 or 5, which is characterized in that believed according to the declaration form of the target insurance kind
Breath settles a claim to the client, comprising:
Obtain the declaration form list of each target insurance kind；
According to the validity period, the phase of coming into force of each declaration form in the declaration form list and being in danger the phase in information of reporting a case to the security authorities of being in danger,
Determine the target declaration form with Claims Resolution responsibility；
According to the insured amount information of target declaration form described in each, the corresponding son of declaration form list of each target insurance kind is determined
Amount for which loss settled；
By the corresponding sub- amount for which loss settled summation of the declaration form list of each target insurance kind, total Claims Resolution to the client is determined
The amount of money.
8. a kind of data processing equipment characterized by comprising
Be in danger information validating module of reporting a case to the security authorities, and for verifying the information of reporting a case to the security authorities of being in danger of client, the information of reporting a case to the security authorities of being in danger includes client
Mark；
Insurance kind data obtaining module, for obtaining the corresponding at least two insurance kinds information of the client according to the customer ID；
Claims Resolution module, for being settled a claim according at least two insurance kinds information to the client.
9. a kind of computer-readable medium, is stored thereon with computer program, which is characterized in that described program is executed by processor
Data processing method of the Shi Shixian as described in any one of claims 1 to 7.
10. a kind of electronic equipment characterized by comprising
One or more processors；
Storage device, for storing one or more programs, when one or more of programs are by one or more of processing
When device executes, so that one or more of processors realize the data processing side as described in any one of claims 1 to 7
Method.
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| CN201811333375.4A CN109523409A (en) | 2018-11-09 | 2018-11-09 | Data processing method, device, medium and electronic equipment |
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| CN201811333375.4A CN109523409A (en) | 2018-11-09 | 2018-11-09 | Data processing method, device, medium and electronic equipment |
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| CN201811333375.4A Pending CN109523409A (en) | 2018-11-09 | 2018-11-09 | Data processing method, device, medium and electronic equipment |
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