CN109409907B - Intelligent product defect tracing system and method for wind turbine generator monitoring system - Google Patents
Intelligent product defect tracing system and method for wind turbine generator monitoring system Download PDFInfo
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Abstract
The invention discloses an intelligent product defect tracing system and a tracing method for a wind turbine monitoring system, wherein the tracing system comprises a data storage module, a user role management module, a problem grouping module, a problem processing module, a problem tracing module and a problem query module; the problem processing module comprises a problem distribution module, a problem repair module, a problem testing module and a problem acceptance module; the invention solves a series of difficulties of product problem collection, problem treatment, problem feedback and the like, can group product problems, carry out closed-loop treatment on the problems, track and evaluate the problem treatment process in real time, and users with different roles have different user panels and operation authorities.
Description
Technical Field
The invention relates to the field of wind power monitoring, in particular to an intelligent product defect tracing system and method for a wind turbine monitoring system.
Background
The wind turbine monitoring system has the functions of complete unit state monitoring, parameter alarming, real-time/historical data recording and displaying and the like, and an operator can monitor and operate all units of a wind field in a control room. The system displays the operation data of each set, such as instantaneous generating power, accumulated generating capacity, generating hours, rotating speed, wind speed and wind direction of a wind wheel and a motor of each set, and the data of a lower computer is transferred to an upper computer and displayed on a display, and can be visually displayed in a curve or graph form if necessary. The system displays the running states of the wind turbines, such as starting, stopping, yawing, manual/automatic control, large/small generator working and the like, and knows the running state of the whole wind power plant through the states of the wind turbines. The system can display the faults in the running process of each unit in time. When the fault is displayed, the type and the occurrence time of the fault can be displayed, so that operating personnel can timely process and eliminate the fault, and the safe and continuous operation of the wind turbine generator is ensured.
At present, a wind turbine monitoring system is a control system architecture for performing advanced process monitoring management by using a computer, network data communication and a graphical user interface as a software product. The product takes a project as a unit, is deployed in a central control room of a booster station of a wind power plant, and is remotely connected with all wind turbine generators in the wind power plant through an optical fiber ring network, so that the purposes of monitoring and controlling are achieved. Due to the fact that the types and the number of the wind turbine generators are different, user-defined requirements of users on system functions, unreasonable system configuration, numerous product versions, defects of products and the like, stable and reliable operation of the products is affected. The problems of all aspects of the products are collected and transmitted to a product development department on site, an electronic document is used as a transmission object in the original problem processing flow, a closed-loop system cannot be formed by problem collection, problem processing and problem feedback, the defects that the product use problem management is low in efficiency and out of control and the tracking and the query are not easy can often occur, how to create an intelligent product defect tracing system and a tracing method for a wind turbine generator monitoring system, which are efficient in product use problem management, easy to control and easy to track and query, become an object which is urgently needed to be improved in the current industry.
Disclosure of Invention
The invention aims to provide a wind turbine generator monitoring system product defect intelligent tracing system and method which are efficient in product use problem management, easy to control and easy to track and inquire.
In order to solve the technical problems, the invention adopts the following technical scheme:
an intelligent product defect tracing system of a wind turbine monitoring system comprises a data storage module, a user role management module, a problem grouping module, a problem processing module, a problem tracking module and a problem query module;
the user role management module is used for defining roles of all links of product problems of the wind turbine generator monitoring system, and defining users of the intelligent defect tracing system according to role types, wherein the users with different roles have different user panels and operation authorities, and the defined role users comprise role entering users, role distributing users, role repairing users, role testing users and role checking users;
the problem grouping module is used for providing specific groups for the problems collected from different channels by the role entering users and informing the next-level role distribution users;
the problem processing module comprises a problem distribution module, a problem repair module, a problem testing module and a problem acceptance module; the problem distribution module is used for providing a distribution record platform for a user distributing roles and transmitting the problems to a user repairing roles; the problem repairing module is used for providing a repairing recording platform for the repairing role user and transmitting the problem and the repairing conclusion to the testing role user; the problem testing module is used for providing a testing recording platform for the testing role user, transmitting the problem to the acceptance role user under the condition of successful verification and transmitting the problem to the repair role user under the condition of failed verification; the problem acceptance module is used for providing an acceptance recording platform for an acceptance role user, closing the problem after the acceptance is successful, recording acceptance opinions when the acceptance fails and transmitting the problem to a repair or test role user.
As a further improvement of the method, the problem grouping module performs multi-level grouping on the problem classifications according to the product dimension of the wind turbine generator monitoring system, each level of grouping has an upper level or lower level or simultaneous upper and lower level relation, and the input problems can be included in a certain grouping according to the problem classifications.
Further, the problem allocation module is used for allocating role users to define problems, wherein the problems comprise problem types, problems related to wind turbine components and problem severity levels.
Further, the problem repairing module and the problem testing module both comprise a processing time-consuming recording module, and are used for recording processing time-consuming after the corresponding role user processes the problem.
Further, the problem repairing module, the problem testing module and the problem acceptance module all comprise a problem detailed recording module.
Further, the problem tracking module comprises a problem marking module, and the problem marking module is used for marking a problem according to user operation after the problem is input by the input role user, and the marked problem is tracked in the whole management period.
Furthermore, the problem tracking module also comprises a problem display module, when the tracked problem is displayed on a user panel, the information is extracted from the data storage module, the current information of the tracked problem is displayed, all the past processing process information of the problem is displayed, and the past transmitted user and time-consuming information of the problem are displayed.
Furthermore, the question query module is used for filtering and querying questions according to different dimensionalities of the questions by defining filters, and querying the question names and question information through keywords.
Further, the data storage module is used for storing the entered question, the current information of the question, the information entered during the processing of the question and the role user information.
A tracing method based on the intelligent product defect tracing system of the wind turbine monitoring system comprises a problem grouping step, a problem processing step, a problem tracking step and a problem inquiring step, wherein the problem grouping and problem processing step specifically comprises the following steps:
s101, grouping problems, wherein after a role-entering user collects the problems from different channels, a specific group of the problems needs to be inquired in a system for the first time, if the groups do not correspond to the problems, the groups are established, the complete information of the problems is entered into the system and classified into the groups, and the role-assigning user is informed;
s102, problem distribution, namely analyzing and deciding a problem after a product problem is received by a role distribution user, defining the problem according to the problem type and input information, and transmitting the problem to a role repair user;
s103, repairing the problem, judging the problem according to the problem definition and the input information after the repairing role user receives the product problem, positioning the defect of the problem, repairing the problem, recording the problem repairing process in the problem description in detail, and transmitting the problem to the testing role user;
s104, performing problem testing, namely after the test role user receives a product problem, performing function verification on the product according to a result of problem repair, if the result is successful, recording a problem testing process in the problem description in detail, transmitting the problem to the acceptance role user, if the result is failed, recording the problem testing process in detail in the problem description, transmitting the problem to the repair role user, and continuing to repair the problem;
and S105, checking and accepting the problem, checking and accepting the product according to the conclusion of the problem test after the acceptance role user receives the product problem, closing the problem if the result is successful, and transmitting the problem to the role repairing or testing user to continue repairing or testing the problem if the result is failed and the acceptance suggestion is detailed in the problem description.
By adopting the technical scheme, the invention at least has the following advantages:
1. the invention aims at a defect intelligent tracing system for problems generated in the product using process in the field of wind turbine generator monitoring systems, solves a series of difficulties of product problem collection, problem processing, problem feedback and the like, defines different role users through a role management module, and the different role users are mutually matched and linked to carry out work such as grouping, distribution, repair and the like on product problems, so that the problems are efficiently and pertinently processed in a closed loop mode, and the problem processing speed and efficiency are improved.
2. By setting the problem grouping and distributing module, the type, the related components and the severity level of the problem are defined in detail, and the problem processing efficiency is further improved.
3. The problem processing process can be monitored by arranging the processing time-consuming recording module, and subsequent process improvement is facilitated.
4. Through setting up the detailed record module of problem, can carry out effective control to whole process.
5. By arranging the problem tracking module comprising the problem marking module and the problem display module, the problem processing process can be tracked and evaluated in real time, and the problem tracking capability is improved.
6. By setting the process of inquiring the question and processing the question according to the keywords, the question inquiring capacity is improved.
7. The system of the invention improves the usability of the management system, establishes a unified and perfect problem management system and realizes the functions of problem visualization, traceability and workflow improvement.
8. The system provided by the invention has the means of filing, classifying, inquiring, tracing and the like, can be used for helping enterprises and teams to establish various types of problem processing flows, managing all problems, tracking and recording the processing processes of the problems, and simultaneously provides a working platform for distributing, circulating and collaboratively processing the problems for users.
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FIG. 1 is a structural schematic block diagram of an intelligent product defect tracing system of a wind turbine monitoring system in the embodiment of the invention;
FIG. 2 is a partial flowchart of an intelligent product defect tracing method for a wind turbine monitoring system in the embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the invention are shown in the drawings, it should be understood that the invention can be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art.
As used herein, the singular forms "a", "an" and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
It will be understood by those skilled in the art that, unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the prior art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
As shown in fig. 1, the intelligent product defect tracing system for a wind turbine generator monitoring system in this embodiment uses problem collection and problem processing as a basic framework, and mainly includes the following modules: the system comprises a question grouping module 1, a question processing module 2, a question tracking module 3, a question query module 4, a user role management module 5 and a data storage module 6, wherein:
the user role management module 5 is used for defining roles of all links of product problems of the wind turbine generator monitoring system, defining users of the intelligent defect tracing system according to role types, wherein the users with different roles have different user panels and operation authorities, and the defined role users comprise role entering users, role distributing users, role repairing users, role testing users and role checking users.
The problem grouping module 1 is used for providing specific groups for the problems collected from different channels by the role entering users, performing multi-level grouping on the problem classifications according to the product dimensionality of the wind turbine generator monitoring system, enabling each level of grouping to have an upper-level or lower-level or simultaneous upper-level and lower-level relation, enabling the entered problems to be included in a certain grouping according to the problem classifications, and informing the next level of role distributing users.
The problem processing module 2 includes a problem assigning module 21, a problem repairing module 22, a problem testing module 23, and a problem acceptance module 24.
The problem distribution module 21 is used for providing a distribution record platform for the role distribution users and transmitting the problem to the role repair users; the method is particularly used for assigning role users to define and record problems, wherein the problems comprise problem types, problems related to wind turbine generator components, problem severity levels and the like.
The problem repair module 22 is used for providing a repair record platform for the repair role user and transmitting the problem and repair conclusion to the test role user.
The question testing module 23 is used for providing a test recording platform for the test role user, transmitting the question to the acceptance role user if the verification is successful, and transmitting the question to the repair role user if the verification is failed.
The question acceptance module 24 is used for providing an acceptance recording platform for the acceptance role user, closing the question after the acceptance is successful, recording acceptance opinions when the acceptance fails and transmitting the question to the repair or test role user.
In the problem processing module 2, the problem repairing module 22 and the problem testing module 23 each include a processing time-consuming recording module, which is used for recording processing time-consuming after a corresponding role user processes a problem. Problem repair module 22, problem test module 23, and problem acceptance module 24 all include a problem detail record module.
The problem tracking module 3 comprises a problem marking module and a problem display module, wherein the problem marking module is used for marking problems according to user operation after the problems are input by the input role user, and the marked problems are tracked in the whole management period; the problem display module extracts information from the data storage module when the tracked problem is displayed on the user panel, displays the current information of the tracked problem, displays all past processing process information of the problem, and displays the past transmitted user and time-consuming information of the problem.
The question query module 4 is used for filtering and querying questions according to different dimensionalities of the questions by defining filters, and querying question names and question information through keywords.
The data storage module 6 is used for storing the entered question, the current information of the question, the information entered during the processing of the question and the role user information.
The tracing method based on the intelligent product defect tracing system of the wind turbine monitoring system comprises a problem grouping step, a problem processing step, a problem tracking step and a problem inquiring step, and is matched with a figure 2 to show that the problem grouping and problem processing steps specifically comprise:
s101, grouping problems, wherein after a role-entering user collects the problems from different channels, a specific group of the problems needs to be inquired in a system for the first time, if the groups do not correspond to the problems, the groups are established, the complete information of the problems is entered into the system and classified into the groups, and the role-assigning user is informed;
s102, problem distribution, namely analyzing and deciding a problem after a product problem is received by a role distribution user, defining the problem according to the problem type and input information, and transmitting the problem to a role repair user;
s103, repairing the problem, judging the problem according to the problem definition and the input information after the repairing role user receives the product problem, positioning the defect of the problem, repairing the problem, recording the problem repairing process in the problem description in detail, and transmitting the problem to the testing role user;
s104, performing problem testing, namely after the test role user receives a product problem, performing function verification on the product according to a result of problem repair, if the result is successful, recording a problem testing process in the problem description in detail, transmitting the problem to the acceptance role user, if the result is failed, recording the problem testing process in detail in the problem description, transmitting the problem to the repair role user, and continuing to repair the problem;
and S105, checking and accepting the problem, checking and accepting the product according to the conclusion of the problem test after the acceptance role user receives the product problem, closing the problem if the result is successful, and transmitting the problem to the role repairing or testing user to continue repairing or testing the problem if the result is failed and the acceptance suggestion is detailed in the problem description.
Through the above description of the embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
The invention provides an intelligent defect tracing system for solving problems generated by products in the field of wind turbine monitoring systems, solves a series of difficulties of product problem collection, problem processing, problem feedback and the like, can group product problems, process the problems in a closed loop mode, track and evaluate the problem processing process in real time, inquire the problems and the problem processing process according to keywords, and provide user panels with different contents and styles according to user roles. The intelligent defect tracing system improves the speed and efficiency of problem processing, the problem tracking capability and the problem query capability, the usability of the management system is improved, and a unified and perfect problem management system is established.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (8)
1. An intelligent product defect tracing system of a wind turbine monitoring system comprises a data storage module, and is characterized by further comprising a user role management module, a problem grouping module, a problem processing module, a problem tracking module and a problem query module;
the user role management module is used for defining roles of all links of product problems of the wind turbine generator monitoring system, and defining users of the intelligent defect tracing system according to role types, wherein the users with different roles have different user panels and operation authorities, and the defined role users comprise role entering users, role distributing users, role repairing users, role testing users and role checking users;
the problem grouping module is used for providing specific groups for the problems collected from different channels by the role entering users and informing the next-level role distribution users;
the problem processing module comprises a problem distribution module, a problem repair module, a problem testing module and a problem acceptance module; the problem distribution module is used for providing a distribution record platform for a user distributing roles and transmitting the problems to a user repairing roles; the problem distribution module is also used for distributing role users to define problems, wherein the problems comprise problem types, problems related to wind turbine generator components and problem severity levels; the problem repairing module is used for providing a repairing recording platform for the repairing role user and transmitting the problem and the repairing conclusion to the testing role user; the problem testing module is used for providing a testing recording platform for the testing role user, transmitting the problem to the acceptance role user under the condition of successful verification and transmitting the problem to the repair role user under the condition of failed verification; the problem acceptance module is used for providing an acceptance recording platform for an acceptance role user, closing the problem after the acceptance is successful, recording acceptance opinions when the acceptance fails and transmitting the problem to a repair or test role user;
the problem tracking module comprises a problem marking module, and the problem marking module is used for marking a problem according to the operation of a user after the problem is input by the input role user, and the marked problem is tracked in the whole management period.
2. The intelligent product defect tracing system for the wind turbine generator monitoring system according to claim 1, wherein the problem grouping module performs multi-level grouping on problem classifications according to product dimensions of the wind turbine generator monitoring system, each level of grouping has a superior or inferior or simultaneous superior and inferior relationship, and the input problems are included in a certain grouping according to the problem classifications.
3. The intelligent product defect tracing system for a wind turbine generator monitoring system according to claim 1, wherein the problem repairing module and the problem testing module each comprise a processing time consumption recording module for recording processing time consumption after a corresponding role user processes a problem.
4. The intelligent product defect tracing system for the wind turbine generator monitoring system according to claim 1, wherein the problem repairing module, the problem testing module and the problem acceptance module all comprise a detailed problem recording module.
5. The intelligent product defect tracing system for the wind turbine generator monitoring system according to claim 1, wherein the problem tracking module further comprises a problem display module, and when the tracked problem is displayed on a user panel, information is extracted from the data storage module, current information of the tracked problem is displayed, all past processing procedure information of the problem is displayed, and past transmitted user and time-consuming information of the problem are displayed.
6. The intelligent product defect tracing system for the wind turbine generator monitoring system according to claim 1, wherein the problem query module is configured to filter and query the problems according to different dimensionality definition filters of the problems, and query the problem names and the problem information through keywords.
7. The intelligent product defect tracing system for wind turbine generator monitoring systems according to claim 1, wherein the data storage module is used for storing the entered problem, the current information of the problem, the information entered during the processing of the problem, and the role user information.
8. A tracing method of an intelligent product defect tracing system of a wind turbine generator monitoring system based on any one of claims 1 to 7 is characterized by comprising a problem grouping step, a problem processing step, a problem tracing step and a problem inquiring step, wherein the problem grouping and problem processing steps specifically comprise:
s101, grouping problems, wherein after a role-entering user collects the problems from different channels, a specific group of the problems needs to be inquired in a system for the first time, if the groups do not correspond to the problems, the groups are established, the complete information of the problems is entered into the system and classified into the groups, and the role-assigning user is informed;
s102, problem distribution, namely analyzing and deciding a problem after a product problem is received by a role distribution user, defining the problem according to the problem type and input information, and transmitting the problem to a role repair user;
s103, repairing the problem, judging the problem according to the problem definition and the input information after the repairing role user receives the product problem, positioning the defect of the problem, repairing the problem, recording the problem repairing process in the problem description in detail, and transmitting the problem to the testing role user;
s104, performing problem testing, namely after the test role user receives a product problem, performing function verification on the product according to a result of problem repair, if the result is successful, recording a problem testing process in the problem description in detail, transmitting the problem to the acceptance role user, if the result is failed, recording the problem testing process in detail in the problem description, transmitting the problem to the repair role user, and continuing to repair the problem;
s105, checking and accepting the problem, after the checking and accepting role user receives the product problem, checking and accepting the product according to the conclusion of the problem test, if the result is successful, closing the problem, if the result is failed, checking and accepting the suggestion in the problem description in detail, transmitting the problem to the role repairing or testing user, and continuing repairing or testing the problem;
the problem tracking step comprises a problem marking step, wherein the problem marking step is used for marking problems according to user operation after the problems are input by the input role user, and the marked problems are tracked in the whole management period.
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| US20050027487A1 (en) * | 2003-07-15 | 2005-02-03 | Supriya Iyer | Product defect analysis and resolution system |
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| CN102024198A (en) * | 2009-09-11 | 2011-04-20 | 鸿富锦精密工业（深圳）有限公司 | Product test management system and test management method |
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