CN109377180A - A kind of electric system industry expansion procedure information managing and control system - Google Patents

A kind of electric system industry expansion procedure information managing and control system Download PDF

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Publication number
CN109377180A
CN109377180A CN201811276174.5A CN201811276174A CN109377180A CN 109377180 A CN109377180 A CN 109377180A CN 201811276174 A CN201811276174 A CN 201811276174A CN 109377180 A CN109377180 A CN 109377180A
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China
Prior art keywords
information
unit
project
business
industry
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CN201811276174.5A
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Chinese (zh)
Inventor
厉建宾
吴彬彬
吕云彤
李牧
朱雅魁
卢潇潇
耿泉峰
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State Grid Corp of China SGCC
Electric Power Research Institute of State Grid Hebei Electric Power Co Ltd
State Grid Hebei Energy Technology Service Co Ltd
Marketing Service Center of State Grid Hebei Electric Power Co Ltd
Original Assignee
State Grid Corp of China SGCC
Electric Power Research Institute of State Grid Hebei Electric Power Co Ltd
State Grid Hebei Energy Technology Service Co Ltd
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Application filed by State Grid Corp of China SGCC, Electric Power Research Institute of State Grid Hebei Electric Power Co Ltd, State Grid Hebei Energy Technology Service Co Ltd filed Critical State Grid Corp of China SGCC
Priority to CN201811276174.5A priority Critical patent/CN109377180A/en
Publication of CN109377180A publication Critical patent/CN109377180A/en
Pending legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/06—Electricity, gas or water supply

Abstract

The present invention is suitable for power system management technical field, provides electric system industry and expands procedure information managing and control system, comprising: sales service application subsystem and sales service management subsystem；Sales service application subsystem includes that project reserves module, user apply to install module and service management module；The project data of potential electricity consumption project is tracked and managed by project reserves module；The business datum for applying to install business of resume module power consumer is applied to install by user；Marketing related service and task are managed by service management module；Business Process System information is obtained from sales service application subsystem by sales service management subsystem, Business Process System information is analyzed and counted, and show the Business Process System information after counting by analysis.The present invention realizes that electric system industry expands the real-time control of procedure information by sales service application subsystem and sales service management subsystem, is capable of the function of sophisticated systems itself, reduces the workload of staff, improves business processing efficiency.

Description

A kind of electric system industry expansion procedure information managing and control system
Technical field
The invention belongs to power system management technical fields more particularly to a kind of electric system industry to expand procedure information control system System.
Background technique
With the lasting propulsion of power system reform, sale of electricity side competitive pressure gradually shows, and Business Process System work faces new Challenge, for the change for adapting to power system reform situation, it is necessary to by multi-disciplinary integration of information system, to get through Business Process System Trans-departmental, multi-disciplinary process signal path.
The important component that sales service application is applied as power system service covers province (city) company, base The integrated sales service management of power supply company, cover comprehensively marketing traditional business (such as Business Process System, electricity charge meter reading, accounting, Charge etc.) and marketing new business (such as electric automobile operation, efficiency service).With deepening constantly for application, lean of marketing Change the continuous improvement of management level, marketing informationization system needs to constantly improve itself function, extension system technical support ability, It is practical horizontal to continue lifting system.
Traditional power marketing operation system is unit according to functional domain, is divided into new clothes according to standardized designs achievement Increase-volume and change electricity consumption, contract for the supply and use of electricity management, meter reading management, accounting management, electric fees charging and account, power utility check, 95598 Customer service, asset management, stoichiometric point management, measuring system management, acquiring electric energy information, market management, Controlling line loss, efficiency The business such as management, ordered electric management, customer relation management, client contact, inspection and work quality, customer profile data management Functional domain and 1 system support function domain.Wherein, the realization of most of functions requires manpower intervention, leads to staff's The efficiency of larger workload, business processing is lower.
Summary of the invention
In view of this, the embodiment of the invention provides a kind of electric system industry expand procedure information managing and control system, with solve by Manpower intervention is required in the realization of most of functions, leads to the larger workload of staff, the efficiency of business processing is lower The problem of.
The embodiment of the invention provides a kind of electric system industry to expand procedure information managing and control system, comprising: sales service application Subsystem and sales service management subsystem；
The sales service application subsystem includes that project reserves module, user apply to install module and service management module；Institute Project reserves module is stated for tracking and managing the project data of potential electricity consumption project；The user applies to install module for handling electricity The business datum for applying to install business of power user；The service management module is used to be managed marketing related service and task；
The sales service management subsystem is used to obtain Business Process System information from sales service application subsystem, to described Business Process System information analyzes and counts, and shows the Business Process System information after counting by analysis.
In one embodiment, the project reserves module includes project warehouse storage unit, project warehouse cancelling stocks Unit and project packet typing unit；
The project warehouse storage unit is used to acquire the potential power demand information of potential electricity consumption user, and will be described Potential power demand information preservation is to warehouse；
The project warehouse cancelling stocks unit is used to show the copending project in the warehouse to user, and is obtaining After the examination & approval inputted to user are by instruction, by the examination & approval by instructing corresponding project to remove from the warehouse；
The project packet typing unit is for typing and inquiry construction project packet and production technological transformation project packet.
In one embodiment, the user apply to install module include newly-increased client's Requisition Validation unit, high pressure new clothes unit, High pressure increase-volume unit, cell new clothes unit, the non-resident new clothes unit of low pressure and low pressure resident's new clothes unit；
The client that newly-increased client's Requisition Validation unit is used to receive the transmission of power marketing client does electric application information, Electric application information is done to the client to audit, and generates processing feedback information, and processing feedback information is returned into the electricity Power marketing client；
The high pressure new clothes unit is used to establish the process of high pressure new clothes conveyance system and high pressure new clothes industry expands mating power grid The process of engineering；And in high pressure new clothes conveyance system without check and approve item setup enterprise resource planning ERP build item, engineering is set It counts, the link information of material supply and engineering construction four processes, the project for needing to check and approve in high pressure new clothes conveyance system is set Set project feasibility study establishment, feasibility study reply, ERP build item, engineering design, six links of material supply and engineering construction link letter Breath；
The high pressure increase-volume unit is used to establish the process of high pressure increase-volume conveyance system, and to the item setup without checking and approving Enterprise resource planning ERP builds the link information of item, engineering design, material supply and engineering construction four processes, to needing to check and approve The establishment of item setup project feasibility study, feasibility study reply, ERP build item, engineering design, material supply and engineering construction six links Link information；
The cell new clothes unit is used for the cell new clothes project collected the charges to needs, and building agreement, item are signed in setting Mesh foundation, engineering design, goods and materials receives, engineering design and checks and accepts link.
The non-resident new clothes unit of low pressure be used for according to first interaction project management configuration information, send first handle into Information is spent to user terminal, so that the user terminal shows that described first handles progress msg.
The low pressure resident new clothes unit is used to send second according to the second interaction project management configuration information and handle progress Information is to user terminal, so that the user terminal shows that described second handles progress msg.
In one embodiment, the service management module include negative inventory management unit, give/power failure plan reports and submits list Member, interaction project management unit, garden file administration unit, business presses processing unit and business relations unit management list on line Member；
The negative inventory management unit be used for distribution network, substation every limited information and transport inspection department door terminal mention The negative inventory supplied is managed；
It is described give/power failure plan reports and submits unit for according to user intent sending/power off time, transmitted to transport inspection department door terminal / power failure plan is sent, and receive transport inspection department door terminal send/have a power failure scheduling information；
The interaction project management unit is used to configure interactive message template according to flow type and procedure links；
The garden file administration unit is used to establish and safeguard the archives material of garden；
Business presses business on line of the processing unit for receiving the transmission of power marketing client and presses information on the line, Information is pressed according to business on the line generate and send work order and press information to corresponding work order responsible person terminal, and to electric power Marketing client feedback presses processing result information；
The business relations unit management unit is for managing collective-owned enterprise's archive information and non-collective-owned enterprise's unit archives Information.
In one embodiment, described give/power failure plan reports and submits unit further include:
It generates industry expansion and send/have a power failure application information, and send/have a power failure application information to be sent to order management OMS industry expansion System and assets O&M lean manage PMS system so that the assets O&M lean manage PMS system receive it is described / application information that has a power failure generation is sent/after what order management OMS system was sent send/have a power failure and give an written reply information, is sent to have a power failure according to industry expansion Scheduling information, it is described send power failure plan report and submit unit receive described in send/have a power failure scheduling information.
In one embodiment, the sales service management subsystem include overall process control view display module, it is negative Inventory analysis module, client connection situation obtain module and metrics evaluation display module；
Overall process control view display module for obtained from sales service application subsystem potential electricity consumption project, Service handling, power supply plan answer, customer engineering, power grid conveyance system, final acceptance of construction, dress table connect the links such as electricity and filing Way procedure information, and shown by view described in way procedure information；
The negative inventory analysis module is used to obtain the industry expansion limited list that collaboration departmental terminals are sent and rectification is completed Information, and limited list and rectification completion information progress data analysis are expanded to the industry, it generates and shows negative inventory information；
The client connection situation obtains the client connection information and electricity that module is used to obtain the transmission of power marketing client High pressure client's return visit information that power sales service support system is sent carries out client connection information and high pressure client's return visit information Analysis, generates and shows customer analysis information；
The metrics evaluation display module is used to file process essential information from the acquisition of sales service application subsystem, right The evaluation indexes such as overall situation, process time limit, business norms, service quality, returns of investment carry out automatic counting statistics and figure It shows.
In one embodiment, the overall process control view display module includes link view unit, department's view list Member and customer manager's view unit；
The link view unit is for the angle from procedure links to high pressure Business Process System project in each link of process Service handling information is for statistical analysis, generates link view；
Department's view unit be used for from the angle of department to high pressure Business Process System project each link of process business It is for statistical analysis to handle information, generates department's view；
Customer manager's view unit is used to obtain from sales service application subsystem and displaying target customer manager warp That does is all in way work order information.
In one embodiment, the client connection situation obtain module include high pressure client connection situation acquiring unit and Low-voltage client interacts situation acquiring unit.
In one embodiment, the metrics evaluation display module includes overall assessment display unit, industry expansion profession collaboration Information display unit and industry expand time limit display unit；
The overall assessment display unit is used to expand industry index and carries out evaluation analysis and show；
The industry expands professional cooperative information display unit and is used for work compound notice utility ratio, power supply plan collaboration establishment Utility ratio and customer engineering communication management application rate are evaluated and are shown；
The industry expand time limit display unit be used to expand industry service realize compliance rate, design document audit time limit compliance rate and The indexs such as completion check time limit compliance rate carry out evaluation, and show the evaluation result.
It in one embodiment, further include power marketing client, power marketing operational support system, enterprise portal system System, ERP system, PMS system；The power marketing client, power marketing operational support system, enterprise portal system, ERP system System, PMS system are connect with the sales service application subsystem communication respectively.
Existing beneficial effect is the embodiment of the present invention compared with prior art: electric system provided in an embodiment of the present invention It includes sales service application subsystem and sales service management subsystem that industry, which expands procedure information managing and control system,；Wherein sales service is answered It include that project reserves module, user apply to install module and service management module with subsystem；The tracking of project reserves module and management are latent In the project data of electricity consumption project；The business datum for applying to install business of resume module power consumer is applied to install by user；Pass through industry Business management module is managed marketing related service and task；It is sub from sales service application by sales service management subsystem System obtains Business Process System information, analyzes and counts to the Business Process System information, and shows the industry after counting by analysis Information is applied to install in expansion.The embodiment of the present invention realizes power train by sales service application subsystem and sales service management subsystem Industry of uniting expands the disclosure and control in real time of whole process information, is capable of the function of sophisticated systems itself, reduces the workload of staff, Business processing efficiency is improved, the functionization of the extension system capabilities of technical support, lifting system is horizontal.
Detailed description of the invention
It to describe the technical solutions in the embodiments of the present invention more clearly, below will be to embodiment or description of the prior art Needed in attached drawing be briefly described, it should be apparent that, the accompanying drawings in the following description is only of the invention some Embodiment for those of ordinary skill in the art without any creative labor, can also be according to these Attached drawing obtains other attached drawings.
Fig. 1 is the structural schematic diagram that electric system industry provided by one embodiment of the present invention expands procedure information managing and control system；
Fig. 2 is the structural representation that the electric system industry that another embodiment of the present invention provides expands procedure information managing and control system Figure.
Specific embodiment
In being described below, for illustration and not for limitation, the tool of such as particular system structure, technology etc is proposed Body details, to understand thoroughly the embodiment of the present invention.However, it will be clear to one skilled in the art that there is no these specific The present invention also may be implemented in the other embodiments of details.In other situations, it omits to well-known system, device, electricity The detailed description of road and method, in case unnecessary details interferes description of the invention.
Description and claims of this specification and term " includes " and their any deformations in above-mentioned attached drawing, meaning Figure, which is to cover, non-exclusive includes.Such as process, method or system comprising a series of steps or units, product or equipment do not have It is defined in listed step or unit, but optionally further comprising the step of not listing or unit, or optionally also wrap Include the other step or units intrinsic for these process, methods, product or equipment.In addition, term " first ", " second " and " third " etc. is for distinguishing different objects, not for description particular order.
In order to illustrate technical solutions according to the invention, the following is a description of specific embodiments.
Embodiment 1:
A kind of electric system industry that Fig. 1 shows one embodiment of the present of invention offer expands procedure information managing and control system 1, packet It includes: sales service application subsystem 10 and sales service management subsystem 20；
The sales service application subsystem 10 includes project reserves module 110, user applies to install module 120 and user applies to install Module 130；The project reserves module 110 is used to track and manage the project data of potential electricity consumption project；The user applies to install Module 120 is used to handle the business datum for applying to install business of power consumer；The user applies to install module 130 for related to marketing Business and task are managed；
The sales service management subsystem 20 is used to obtain Business Process System information from sales service application subsystem 10, right The Business Process System information analyzes and counts, and shows the Business Process System information after counting by analysis.
In the present embodiment, the business model achievement based on current sales service application subsystem 10 improves newly-increased client Requisition Validation, project warehouse storage, the cancelling stocks of project warehouse, the typing of project packet, high pressure new clothes, high pressure increase-volume, cell new clothes, Low pressure non-resident new clothes, negative inventory, send and (stop) electricity plan report and submit, interact project management, garden archives pipe at low pressure resident new clothes Business presses the traffic items such as processing, business relations unit management in reason, line, and realizes and 95598 intelligent interaction websites, palm electricity Power cell phone client-high pressure version, palm electric power cell phone client-low pressure version, power marketing operational support system, enterprise portal system System, ERP system, PMS system it is integrated.
In the present embodiment, PMS system can choose PMS2.0 system.
In the present embodiment, sales service management subsystem 20 is used to show overall process with brief, beautiful chart mode The marketing industry such as control, negative inventory, client connection, metrics evaluation expands whole process information and discloses and manage multidate information in real time, helps It helping manager more comprehensively, intuitively, easily to grasp marketing industry and expands work overall condition, electrical efficiency and service quality are done in raising, with The service of specification, quickly response, are won the market at flexible tactful Win Clients.
From above-described embodiment it is found that it includes battalion that electric system industry provided in an embodiment of the present invention, which expands procedure information managing and control system, Sell service application subsystem 10 and sales service management subsystem 20；Wherein sales service application subsystem 10 includes project deposit Module 110, user apply to install module 120 and user applies to install module 130；Project reserves module 110 tracks and manages potential electricity consumption item Purpose project data；The business datum for applying to install business that module 120 handles power consumer is applied to install by user；It is applied to install by user 130 pairs of marketing related services of module and task are managed；It is sub from sales service application by sales service management subsystem 20 After system 10 obtains Business Process System information, analyzes and counts to the Business Process System information, and display counts by analysis Business Process System information.The embodiment of the present invention is realized by sales service application subsystem 10 and sales service management subsystem 20 Electric system industry expands the disclosure and control in real time of whole process information, is capable of the function of sophisticated systems itself, reduces staff's Workload, improves business processing efficiency, and the functionization of the extension system capabilities of technical support, lifting system is horizontal.
As shown in Fig. 2, in one embodiment, the project reserves module 110 includes that project warehouse is put in storage unit, item Mesh warehouse cancelling stocks unit and project packet typing unit；
The project warehouse storage unit is used to acquire the potential power demand information of potential electricity consumption user, and will be described Potential power demand information preservation is to warehouse；
The project warehouse cancelling stocks unit is for examining the project in warehouse, and the project that examination & approval are passed through It is removed from warehouse；
The project packet typing unit is for typing and inquiry construction project packet and production technological transformation project packet.
In the present embodiment, project reserves module 110 includes that project warehouse is put in storage unit, project warehouse cancelling stocks unit With project packet typing unit.
Wherein, in order to strengthen market survey and analysis, electricity consumption large project early consultation process is changed to industry and expands project deposit Library be put in storage process, project warehouse storage unit include information collect, draft early consultation opinion, reply early consultation opinion and File link.Unit realization is put in storage to the tracing management of potential electricity consumption project by project warehouse, while passing through incorporated business Potential power demand information is sent to the collaborations departments such as development, fortune inspection, regulation by portal, supports distribution network planning, construction retrofit Work.It invites outside investment to government, the larger customer electricity demand information that certification or client letter, the channels such as visiting are collected carries out pipe Reason, the professional consultation service for applying to install early period is provided for client.It collected including information, draft early consultation opinion, reply and consult early period Ask four business subitems of opinion and filing.
In the present embodiment, project warehouse cancelling stocks unit is used for the cancelling stocks of project warehouse.It is accused after project examination passes through Know that relevant departments' project is removed from warehouse.Including two cancelling stocks of project warehouse, examination & approval business subitems.
In the present embodiment, project packet typing unit mainly for 35 kilovolts and following power grid capital construction, production technological transformation project. Realize the typing inquiry of 35 kilovolts and following capital construction, production technological transformation project packet state net investment plan system project verification.Specify the project The power supply unit of packet, time, project Packet type, project packet encoder, project total fund scale.Including the typing of project packet, sub-project Two business subitems of acquisition of information.
In one embodiment, it includes newly-increased client's Requisition Validation unit, high pressure new clothes list that the user, which applies to install module 120, Member, high pressure increase-volume unit, cell new clothes unit, the non-resident new clothes unit of low pressure and low pressure resident's new clothes unit；
The client that newly-increased client's Requisition Validation unit is used to receive the transmission of power marketing client does electric application information, Electric application information is done to the client to audit, and generates processing feedback information, and processing feedback information is returned into the electricity Power marketing client；
The high pressure new clothes unit is used to establish the process of high pressure new clothes conveyance system and high pressure new clothes industry expands mating power grid The process of engineering；And in high pressure new clothes conveyance system without check and approve item setup enterprise resource planning ERP build item, engineering is set It counts, the link information of material supply and engineering construction four processes, the project for needing to check and approve in high pressure new clothes conveyance system is set Set project feasibility study establishment, feasibility study reply, ERP build item, engineering design, six links of material supply and engineering construction link letter Breath；
The high pressure increase-volume unit is used to establish the process of high pressure increase-volume conveyance system, and to the item setup without checking and approving Enterprise resource planning ERP builds the link information of item, engineering design, material supply and engineering construction four processes, to needing to check and approve The establishment of item setup project feasibility study, feasibility study reply, ERP build item, engineering design, material supply and engineering construction six links Link information；
The cell new clothes unit is used for the cell new clothes project collected the charges to needs, and building agreement, item are signed in setting Mesh foundation, engineering design, goods and materials receives, engineering design and checks and accepts link.
The non-resident new clothes unit of low pressure be used for according to first interaction project management configuration information, send first handle into Information is spent to user terminal, so that the user terminal shows that described first handles progress msg；
The low pressure resident new clothes unit is used to send second according to the second interaction project management configuration information and handle progress Information is to user terminal, so that the user terminal shows that described second handles progress msg.
In the present embodiment, high pressure new clothes, low pressure resident new clothes, the non-resident new clothes business need of low pressure are accepted on line to meet It asks, improves client's Requisition Validation function, the client that newly-increased client's Requisition Validation unit sends power marketing client does electric Shen Please information audited, supplement improve customer data, will not belong to this power supply unit client do electric application information turn group to just True power supply unit expands new clothes work order generating formal industry after the approval, and processing feedback information is fed back to power marketing visitor Family end.Wherein power marketing client includes 95598 intelligent interaction websites and palm electric power cell phone client.Pass through palm electric power Client provided by cell phone client, 95598 intelligent interaction websites does demand information in electric application information or data is stepped on Note specifies customer demand, guides follow-up process.
In the present embodiment, high pressure new clothes conveyance system branch process has been transformed in high pressure new clothes unit, for without checking and approving Project, according to ERP build item, engineering design, material supply, the big link of engineering construction four be arranged；For the project that need to be checked and approved, press Item, engineering design, material supply, the setting of the big link of engineering construction six are built according to the establishment of project feasibility study, feasibility study reply, ERP.By developing Portion, transport inspection department, ministry of materials etc. cooperate with the manual typing of department's completion key link information；Client is set by electrical engineering data input Link meets collective-owned enterprise, the user engineering information management that non-collective-owned enterprise contracts；Service handling, site inspection link are improved, It determines that user lays in project and affiliated garden, importance rate is determined for key customer；The scheme of reconnoitring determines that the expansion of user's industry is It is no limited；Collaboration processing is realized for collaboration department's link；It is actively informed to user in key link and handles progress.
In addition, high pressure new clothes unit is also used to optimize the flow chart branches that high pressure new clothes industry expands mating electricity power engineering, setting option The establishment of mesh feasibility study, the reply of project feasibility study, ERP builds item, engineering design, engineering material are received, engineering construction and checks and accepts six big links. After replying power supply plan, industry expansion work order is pushed to enterprise portal system by high pressure new clothes unit, is developed department's feedback items and is compiled Number etc. information, construction department's feedback items construction progress information, resources area feedback goods and materials receive information.Or it can directly will be objective Family information pushes to ERP, and ((Enterprise Resource Planning, Enterprise Resources Planning) system, ERP system complete industry After expansion conveyance system builds item, project information is fed back to the high pressure new clothes unit of sales service application subsystem 10.
Further, high pressure new clothes unit increases client by electrical engineering data input link, realize to the design entrusting time, Design deadline, commission construction time, construction and the management for checking and accepting the information such as deadline.Improve service handling, scene is surveyed Link is looked into, selection deposit project, affiliated garden item importance grade function are increased；Whether site inspection scheme increases industry expansion Limited field；Newly-increased notice class synergetic office work function, is reconnoitred, middle inspection, final acceptance of construction, power transmission link at the scene, increase to Other departments send combine reconnoitre, combine check of drawings, joint check and accept, combine power transmission notify and record feedback information function；Increase meeting Class synergetic office work function is signed, concentrates joint examination or countersign, power supply plan evaluation link to increase countersign function in power supply plan；Improve original There is task class synergetic office work function, meets trans-departmental synergetic office work processing；In service handling, reply power supply plan, middle inspection It accepts, the links such as power transmission according to interaction project management configuration information pass through palm electric power cell phone client, 95598 intelligent interaction nets Stand, the channels such as short message to client send message, actively inform and handle progress.
In the present embodiment, the transformation to high pressure increase-volume conveyance system branch process is completed by high pressure increase-volume unit. For the project without checking and approving, item, engineering design, material supply, the setting of the big link of engineering construction four are built according to ERP；For needing The project of approval builds item, engineering design, material supply, the big ring of engineering construction six according to the establishment of project feasibility study, feasibility study reply, ERP Section setting.The manual typing of key link information is completed by the collaboration department such as development division, transport inspection department, ministry of materials；Be arranged client by Electrical engineering data input link meets collective-owned enterprise, the user engineering information management that non-collective-owned enterprise contracts；Improve business by Reason, site inspection link determine that user lays in project and affiliated garden, determine importance rate for key customer；The side of reconnoitring Case determines whether the expansion of user's industry is limited；Collaboration, which is handled, to be realized for collaboration department's link.
In the present embodiment, after replying power supply plan, industry expansion work order is pushed to enterprise portal system by high pressure increase-volume unit System, develops the information such as department's feedback items number, construction department's feedback items construction progress information, and resources area feeds back goods and materials neck Use information.Or customer information directly can be pushed into ERP system, after ERP system completion industry expansion conveyance system builds item, by project Information feeds back to sales service application.Increase client by electrical engineering data input link, realizes to the design entrusting time, designed At time, commission construction time, construction and the management for checking and accepting the information such as deadline.Service handling, site inspection link are improved, Increase selection deposit project, affiliated garden item importance grade function；Site inspection scheme increases industry and expands whether be limited word Section；Newly-increased notice class synergetic office work function, reconnoitres, middle inspection, final acceptance of construction, power transmission link at the scene, increases to other portions Door send combine reconnoitre, combine check of drawings, joint check and accept, combine power transmission notify and record feedback information function；Increase countersign class association With office function, joint examination or countersign, power supply plan evaluation link is concentrated to increase countersign function in power supply plan；Improve original task Class synergetic office work function meets trans-departmental synergetic office work processing.
In the present embodiment, for needing to collect the cell new clothes project of support expense, cell new clothes unit needs to be arranged Sign building agreement, project foundations, engineering design, goods and materials are received, engineering design and examination link.By development division, transport inspection department, object Money portion etc. cooperates with the typing of department's completion key link information.
After replying power supply plan, for collecting support expense, need to sign building agreement；After business charge, for industry Expand mating power grid construction project, customer information is pushed related portion by enterprise portal or system integration mode by cell new clothes unit Door develops the information such as department or bouw/infra's feedback items number, construction department's feedback items construction progress information.Resources area Feedback goods and materials receive information, or customer information directly can be pushed to ERP system, and ERP system is completed industry expansion conveyance system and built Project information is fed back to sales service application by Xiang Hou.
In the present embodiment, service handling, reconnoitre determining scheme, dress table connects the links such as electricity, the non-resident new clothes list of low pressure Member passes through palm electric power cell phone client, 95598 intelligent interaction websites, short message etc. according to the first interaction project management configuration information Channel sends message to client, actively informs and handles progress.
In the present embodiment, the links such as electricity are connect in service handling, dress table, low pressure resident's new clothes unit is according to the second interaction item Mesh managing configuration information sends message to client by channels such as cell phone application, 95598 intelligent interaction websites, short messages, actively informs Handle progress.
In one embodiment, the user applies to install module 130 and includes negative inventory management unit, send/power failure plan report Send that unit, interaction project management unit, garden file administration unit, business presses processing unit and business relations unit tube on line Manage unit；The negative inventory management unit be used for distribution network, substation every limited information and transport inspection department door terminal mention The negative inventory supplied is managed；It is described give/power failure plan reports and submits unit for according to user intent sending/power off time, Xiang Yun / power failure plan is sent in inspection departmental terminals transmitting, and receive transport inspection department door terminal send/have a power failure scheduling information；The interaction item Mesh administrative unit is used to configure interactive message template according to flow type and procedure links；The garden file administration unit is used for Establish and safeguard the archives material of garden；Business presses processing unit for receiving the transmission of power marketing client on the line Business presses information on line, presses information according to business on the line and generates and sends work order to press information negative to corresponding work order People's terminal is blamed, and presses processing result information to power marketing client feedback；The business relations unit management unit is used for Manage collective-owned enterprise's archive information and non-collective-owned enterprise's unit archive information.
In the present embodiment, negative inventory management unit matches 35kV, 110kV and 220kV main transformer, all 10kV/20kV Cable road, all public distribution transformings and 10kV, 20kV, 35kV and 110kV substation every limited information be managed, be user Power supply plan is worked out, provides foundation for whether industry expansion is limited.The negative inventory typing management of transport inspection department door offer is provided.
Specifically, negative inventory management unit obtains from PMS system or imports major network substation (institute) by Excel, matches Cable road (switching station, ring network cabinet), public distribution transforming limited situation information, it is true for high pressure new clothes, high pressure increase-volume site inspection link Route selected by user, the whether limited offer foundation in platform area are provided, improves power supply plan and works out efficiency.
In the present embodiment, interaction project management unit configures interactive message template according to flow type and procedure links, Interactive message template mainly includes power supply unit, template number, services channels, user's classification, sending object, whether defaults hair Give, whether editable, message content.
In the present embodiment, file administration unit in garden is used to establish and safeguard the archives material of garden, mainly includes garden Area's number, garden title, power supply unit, garden address, garden rank, the type of industry, settling time.
In the present embodiment, on line business press processing unit for receive and process client by palm electric power mobile phone visitor Business presses message on the line that family end or 95598 intelligent interaction websites report, and to work order, responsible person is pressed, and feeds back and press Processing result information.
In the present embodiment, business relations unit management unit is managed for finishing service contact unit, enterprise of management collective Industry, non-collective-owned enterprise's unit archive information are selected design and construction unit to provide basic data for user by electrician's thread management.
In one embodiment, described give/power failure plan reports and submits unit further include:
It generates industry expansion and send/have a power failure application information, and send/have a power failure application information to be sent to order management OMS industry expansion System and assets O&M lean manage PMS system so that the assets O&M lean manage PMS system receive it is described / application information that has a power failure generation is sent/after what order management OMS system was sent send/have a power failure and give an written reply information, is sent to have a power failure according to industry expansion Scheduling information, it is described send power failure plan report and submit unit receive described in send/have a power failure scheduling information.
In the present embodiment, give/power failure plan report and submit unit for give/power failure plan carry out tracing management, make to send/stop Electricity plan, which arranges to meet client's intention, send/the demand of power off time./ power off time is sent according to client's intention, according to predetermined period To O&M maintenance, department reports and submits and send/power failure plan, and obtain O&M maintenance department feedback send/have a power failure scheduling information.
By sending ,/power failure plan has been reported and submitted unit perfect and sent/has a power failure planning management process, it is newly-increased whether overhead transmission line, take Contact information.By sending/power failure plan report and submit unit generate and summarize industry expansion give/have a power failure application information, and push to PMS system and OMS system；OMS system reply publication give/power failure plan after, whether PMS system will arrange power transmission, the power transmission date, not arrange Reason etc. send/has a power failure scheduling information to feed back to sales service application subsystem 10.Carry out OMS system and the PMS system integration Using, realize send/have a power failure demand information to report and submit, give an written reply result feed back line on circulate.
In one embodiment, the sales service management subsystem 20 includes overall process control view display module, bears Face inventory analysis module, client connection situation obtain module and metrics evaluation display module；
The overall process control view display module from sales service application subsystem 10 for obtaining potential electricity consumption item Mesh, service handling, power supply plan answer, customer engineering, power grid conveyance system, final acceptance of construction, dress table connect the links such as electricity and filing In way procedure information, and shown by view described in way procedure information；
The negative inventory analysis module is used to obtain the industry expansion limited list that collaboration departmental terminals are sent and rectification is completed Information, and limited list and rectification completion information progress data analysis are expanded to the industry, it generates and shows negative inventory information；
The client connection situation obtains the client connection information and electricity that module is used to obtain the transmission of power marketing client High pressure client's return visit information that power sales service support system is sent carries out client connection information and high pressure client's return visit information Analysis, generates and shows customer analysis information；
The metrics evaluation display module is used to file process essential information from the acquisition of sales service application subsystem 10, Automatic counting statistics and figure are carried out to evaluation indexes such as overall situation, process time limit, business norms, service quality, returns of investment Shape is shown.
In the present embodiment, power marketing business support system can be 95598 business support systems.
In the present embodiment, the overall process control view display module of sales service management subsystem 20 is answered from sales service With obtained in subsystem 10 potential electricity consumption project, service handling, power supply plan answer, customer engineering, power grid conveyance system, be completed It checks and accepts, dress table connects the links such as electricity and filing in way procedure information.Industry is expanded from three department, procedure links, customer manager angles Apply to install that work order is for statistical analysis, to grasp the business processing situation of each department and the business processing feelings of each procedure links in real time Condition.
In the present embodiment, client connection situation obtains module from palm electric power cell phone client, 95598 intelligent interaction nets The information such as the electronic channels such as stand obtain online application, process inquiry, business are pressed, low-voltage client satisfaction；From power marketing industry Support system of being engaged in obtains high pressure client return visit information, and client connection information is analyzed and shown, grasps power supply enterprise in time With client connection situation.
In one embodiment, the overall process control view display module includes link view unit, department's view list Member and customer manager's view unit；
The link view unit is for the angle from procedure links to high pressure Business Process System project in each link of process Service handling information is for statistical analysis, generates link view；
Department's view unit be used for from the angle of department to high pressure Business Process System project each link of process business It is for statistical analysis to handle information, generates department's view；
Customer manager's view unit is used to obtain from sales service application subsystem 10 and displaying target customer manager That handles is all in way work order information.
In one embodiment, the angle of link view unit from procedure links is each in process to high pressure Business Process System project The business processing situation of link is for statistical analysis, grasps the business processing situation of each link in real time.Analysis and displaying project storage Standby, service handling quantity and capacity, analysis and the electric scheme answer of displaying, customer engineering, conveyance system, final acceptance of construction, dress table connect Each link of electricity and its pending work order of subring section, early warning work order, alarm work order quantity.
In the present embodiment, department's view unit from the angle of department to high pressure Business Process System project in each link of process Pending work order, early warning work order, alarm work order quantity statistics analysis, grasp the business processing situation of each collaboration department and real-time in real time Early warning alarm.Collaboration department include: development department, transport inspection department door, sales department, construction department, regulation department, through grinding institute (institute).
In the present embodiment, customer manager's view unit is from the acquisition customer manager of sales service application subsystem 10 on way Work order information, show the customer manager it is all handled expand work order quantity and early warning, work order of exceeding the time limit number and work order in way industry Detail.The electric time is connect according to client's intention, in conjunction with each link standard duration and the customer engineering experience duration of marketing, the automatic row's of falling work Phase, by replying, power supply plan, customer engineering design, design document audit, engineering construction, middle inspection, equipment is installed, completion is tested Sending and receiving/outage management link show the timing node that current work order quantity and work at present task are completed at the latest.
In one embodiment, the client connection situation obtain module include high pressure client connection situation acquiring unit and Low-voltage client interacts situation acquiring unit.
In the present embodiment, high pressure client connection situation acquiring unit is for counting, analyzing, showing high pressure new clothes, high pressure Increase-volume, the service handling for filling table temporary electricity (high pressure) client, process inquiry, client pays a return visit, user presses and takes the initiative in offering a hand Correlation circumstance.
Low-voltage client interaction situation acquiring unit for count, analyze, show low pressure resident new clothes, low pressure resident increase-volume, The non-resident new clothes of low pressure, the non-resident increase-volume of low pressure, the service handling for filling table temporary electricity (low pressure) client, process inquiry, client It pays a return visit, user presses and service dispatch equicorrelated case.
In one embodiment, the metrics evaluation display module includes overall assessment display unit, industry expansion profession collaboration Information display unit and industry expand time limit display unit；The overall assessment display unit, which is used to expand index to industry, carries out evaluation analysis And it shows；The industry expands professional cooperative information display unit and is used for work compound notice utility ratio, power supply plan collaboration establishment Utility ratio and customer engineering communication management application rate are evaluated and are shown；The industry expands time limit display unit and is used to expand clothes to industry Pragmatic existing compliance rate, the design document audit indexs such as time limit compliance rate and completion check time limit compliance rate carry out evaluation, and Show the evaluation result.
In the present embodiment, to have filed process basic from the acquisition of sales service application subsystem 10 for metrics evaluation display module Information carries out automatic counting statistics to evaluation indexes such as overall situation, process time limit, business norms, service quality, returns of investment It is shown with figure, and drilling analysis is carried out to the specific data of index.
In the present embodiment, industry expands professional cooperative information display unit and is used to notify utility ratio, supplier of electricity to work compound The indexs such as case collaboration establishment utility ratio, customer engineering communication management application rate are evaluated, and handle efficiency to promote industry expansion process It provides and supports.
The evaluation index that industry expands in professional cooperative information display unit specifically includes: work compound utility ratio is (containing supplier of electricity Case collaboration establishment utility ratio, customer engineering communication management application rate send and (stop) electric planning procedures utility ratio, work compound notice to answer With rate), work compound time limit compliance rate (containing power supply plan cooperate with establishment time limit compliance rate, power supply plan draft time limit compliance rate, Feasibility study and power supply plan evaluation time limit compliance rate, feasibility study and power supply plan reply time limit compliance rate, conveyance system construction time limit reach Mark rate, conveyance system design time limit compliance rate, conveyance system goods and materials are received time limit compliance rate, conveyance system construction and are checked and accepted the time limit Compliance rate), work compound notice feedback time limit compliance rate (work compound of door containing transport inspection department notice feedback time limit compliance rate, develop Department's work compound notice feedback time limit compliance rate, send/power failure plan at traffic department's work compound notice feedback time limit compliance rate Feedback time limit compliance rate, be badly in need of reforming equipment rectify and improve time limit compliance rate), other (accounting containing conveyance system, give/power failure plan peace Be discharged to bit rate, industry expand engineering livewire work accounting) etc. indexs.
In the present embodiment, industry expands time limit display unit for expanding service time limit compliance rate to industry, when design document is audited Limit compliance rate, the indexs such as completion check time limit compliance rate carry out evaluation, discovery wherein weak link, in rectifying and improving not Foot.The evaluation index that industry expands time limit display unit specifically includes: industry expansion service time limit compliance rate, answer power supply plan time limit are up to standard Rate, design document audit time limit compliance rate, middle inspection time limit compliance rate, completion check time limit compliance rate, high tension transmission time limit Compliance rate, low pressure dress table connect the indexs such as electric time limit compliance rate.
It in one embodiment, further include power marketing client, power marketing operational support system, enterprise portal system System, ERP system, PMS system；The power marketing client, power marketing operational support system, enterprise portal system, ERP system System, PMS system are communicated to connect with the sales service application subsystem 10 respectively.
In one embodiment of invention, it includes sales service application subsystem that electric system industry, which expands procedure information managing and control system, 10 integrated demands, the sales service management subsystem 20 of uniting integrate demand, mainly include the following contents:
For 95598 intelligent interaction websites, can receive that 95598 intelligent interaction websites transmit pre- accepts information, connection Information, query information, presses information, satisfaction evaluation result information, accepts auditing result information and visitor in advance attachment data Press processing result in family；Work order detail and procedure links detail are fed back to 95598 intelligent interaction websites.
For palm electric power cell phone client-high pressure version, can receive that palm electric power cell phone client transmits pre- is accepted Information, attachment data, query information, presses information, satisfaction evaluation result information, accepts audit knot in advance contact details Fruit information and client press processing result；Electric power cell phone client feedback work order detail and procedure links detail on thenad.
For palm electric power cell phone client-low pressure version, can receive that palm electric power cell phone client transmits pre- is accepted Information, attachment data, query information, presses information, satisfaction evaluation result information, accepts audit knot in advance contact details Fruit information and client press processing result；Electric power cell phone client feedback work order detail and procedure links detail on thenad.
For power marketing operational support system, can receive that power marketing operational support system transmits pre- accepts letter Breath, attachment data, query information, presses that information, service processing result, work order handle progress, business is cancelled the order at contact details With press processing result.Work order detail and procedure links detail are fed back to power marketing operational support system.
For enterprise portal system, it can be pushed to enterprise portal system and add pending work order, complete pending work order, cancellation Backlog turns that backlog, inquiry backlog and batch is sent to increase backlog newly.
For ERP system, sub-project can be pushed to ERP system and builds item request, the acquisition of project sub-packet information, ERP project It nullifies, the goods and materials that reception ERP system transmits receive situation, receive engineering construction and check and accept situation.
For PMS system, marketing program power failure application and power failure equipments can be pushed to PMS system；PMS system is received to pass That comes send/has a power failure scheduling information.
For monitoring operation system, deposit project, service handling, industry can be sent to operation prison TT&C system daily and expanded Way work order, industry expand archive, industry expands limited list, client presses, client pays a return visit, client reserves, process is inquired and actively push away It the information such as send, supports monitoring operation system is independently carried out to penetrate analysis.
Through the foregoing embodiment it is found that electric system industry provided by the invention expands procedure information managing and control system, based on current Sales service application business model achievement, improve newly-increased client's Requisition Validation, project warehouse storage, the cancelling stocks of project warehouse, The typing of project packet, high pressure new clothes, high pressure increase-volume, cell new clothes, the non-resident new clothes of low pressure, low pressure resident new clothes, negative inventory, Give/power failure plan reports and submits, interact project management, garden file administration, business presses processing, business relations unit management etc. on line It is managed in traffic item permission, customer electricity demand, key link is accepted by electronic channel and actively inform that user, reception client urge It does and evaluates, realize " circulating on whole process line, overall process interactive cooperation "；Sales service manages platform with brief, beautiful figure Table mode show overall process control, negative inventory, client connection, metrics evaluation etc. marketing industry expand whole process information disclose in real time Multidate information is managed, meets multidimensional statistics industry and expands work order number quantity, accepts capacity and negative quantities of inventory；To exceeding the time limit or i.e. The work order that will exceed the time limit alerted, early warning, informs relevant person in charge, and supervise and manage to corresponding work order, realizes " full-service data volume Change, the monitoring of loopful section time limit ", it helps manager more comprehensively, intuitively, easily to grasp marketing industry and expands work overall condition, improve Electrical efficiency and service quality are done, with the service of specification, quick response, flexible tactful Win Clients, is won the market.
In one embodiment of the invention, the tool that electric system industry expands procedure information managing and control system is present embodiments provided Body framework comprising: client layer, Interface Control layer, Business Logic, data Layer and base platform.Client layer, interface control Preparative layer, Business Logic, data Layer and base platform successively communicate to connect.Wherein Interface Control layer, Business Logic and Data Layer carries out data communication with Enterprise Service Bus respectively.
Wherein, client layer includes the visitor for expanding procedure information managing and control system and processing human-computer interaction for accessing electric system industry Family end, including browser, multipad, wireless application etc..Including notebook, PC machine, palm PC, telefacsimile and Mobile phone etc..
In the present embodiment, Interface Control layer includes access service layer and webpage representation layer；Access service layer is for supporting The diversified access modules such as Intranet, E-mail, external website, phone, short message and fax, provide unified certification With the service such as authorization, service dispatch, access monitoring, while the association and control of interactive interface are realized；Webpage representation layer is used for MVC application framework can be used in J2EE technical system, by Interface Control device assembly, interface operation component, JSP page component kimonos Business agent unit composition.The display of its median surface is completed by JSP web pages component, and the concrete operations on webpage are by interface operation component It calls the specific service of Business Logic to complete by service agent unit, unified call is responsible for not by Interface Control device assembly Same interface operation component and JSP web pages component.To the particular service of certain displayings and processing for needing larger data amount, can build Stand dedicated application program (such as Applet) processing.
In the present embodiment, Business Logic can be subdivided into business processing logic component for disposing business logic components With base application support component；Business processing logic is realized for specific service logic, generally comprises new clothes increase-volume and change More electricity consumption, customer relation management, etc. business processing logics；System application support is for providing unified shared public affairs for various components Altogether service and platform, including Workflow Management, establishment officer, rights service, parameter management, service monitoring, safety certification, Messaging service and log services etc. improve the flexibility and scalability of system, and further, it would be desirable to provide unified integrated services, realize With being fully integrated for other service applications of enterprise of " SG186 " engineering so that whole system formed an organic whole.
In the present embodiment, data Layer is made of data mapping layer and data source, the complete paired data source of data mapping layer Access encapsulation, and the design and implementation of Business Logic is made to focus more on the function of system itself.Meanwhile data mapping layer In the presence of dependence of the Business Logic to bottom data storage form is shielded, application system is made to can adapt to a plurality of types of data Library.Data source specifically includes that database, internal storage data, message queue, disk file etc..
Base platform architecture mainly includes the platforms such as network, host, storage, backup, audio access.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all in essence of the invention Made any modifications, equivalent replacements, and improvements etc., should all be included in the protection scope of the present invention within mind and principle.

Claims (10)

1. a kind of electric system industry expands procedure information managing and control system characterized by comprising sales service application subsystem and battalion Sell business management subsystem；
The sales service application subsystem includes that project reserves module, user apply to install module and service management module；The item Mesh reserves module is used to track and manage the project data of potential electricity consumption project；The user applies to install module and uses for handling electric power The business datum for applying to install business at family；The service management module is used to be managed marketing related service and task；
The sales service management subsystem is used to obtain Business Process System information from the sales service application subsystem, to described Business Process System information analyzes and counts, and shows the Business Process System information after counting by analysis.
2. a kind of electric system industry as described in claim 1 expands procedure information managing and control system, which is characterized in that the project storage Standby module includes project warehouse storage unit, project warehouse cancelling stocks unit and project packet typing unit；
The project warehouse storage unit is used to acquire the potential power demand information of potential electricity consumption user, and will be described potential Power demand information preservation is to warehouse；
The project warehouse cancelling stocks unit is used to show the copending project in the warehouse to user, and is getting use After the examination & approval of family input are by instruction, by the examination & approval by instructing corresponding project to remove from the warehouse；
The project packet typing unit is for typing and inquiry construction project packet and production technological transformation project packet.
3. a kind of electric system industry as described in claim 1 expands procedure information managing and control system, which is characterized in that user's report Die-filling piece non-including newly-increased client's Requisition Validation unit, high pressure new clothes unit, high pressure increase-volume unit, cell new clothes unit, low pressure Resident's new clothes unit and low pressure resident's new clothes unit；
The client that newly-increased client's Requisition Validation unit is used to receive the transmission of power marketing client does electric application information, to institute It states client and does electric application information and audit, generate processing feedback information, and processing feedback information is returned into the electric power battalion Sell client；
The high pressure new clothes unit is used to establish the process of high pressure new clothes conveyance system and high pressure new clothes industry expands mating electricity power engineering Process；And in high pressure new clothes conveyance system without check and approve item setup enterprise resource planning ERP build item, engineering design, The link information of material supply and engineering construction four processes, to the item setup item for needing to check and approve in high pressure new clothes conveyance system Mesh feasibility study establishment, feasibility study reply, ERP build item, engineering design, six links of material supply and engineering construction link information；
The high pressure increase-volume unit is used to establish the process of high pressure increase-volume conveyance system, and to the item setup enterprise without checking and approving Resource planning ERP builds the link information of item, engineering design, material supply and engineering construction four processes, the item checked and approved needs Mesh setting project feasibility study work out, feasibility study reply, ERP build item, engineering design, six links of material supply and engineering construction link Information；
The cell new clothes unit is used for the cell new clothes project collected the charges to needs, and building agreement is signed in setting, project is built Vertical, engineering design, goods and materials receive, engineering design and checks and accepts link；
The non-resident new clothes unit of low pressure is used to send first according to the first interaction project management configuration information and handle progress letter Breath is to user terminal, so that the user terminal shows that described first handles progress msg；
The low pressure resident new clothes unit is used to send second according to the second interaction project management configuration information and handle progress msg To user terminal, so that the user terminal shows that described second handles progress msg.
4. a kind of electric system industry as described in claim 1 expands procedure information managing and control system, which is characterized in that the business pipe Reason module include negative inventory management unit, give/power failure plan report and submit unit, interaction project management unit, garden file administration Business presses processing unit and business relations unit management unit on unit, line；
The negative inventory management unit be used for distribution network, substation every limited information and transport inspection department door terminal provide Negative inventory is managed；
It is described give/power failure plan reports and submits unit for according to user intent sending/power off time, give to the transmitting of transport inspection department door terminal/ Have a power failure plan, and receive transport inspection department door terminal send/have a power failure scheduling information；
The interaction project management unit is used to configure interactive message template according to flow type and procedure links；
The garden file administration unit is used to establish and safeguard the archives material of garden；
Business presses business on line of the processing unit for receiving the transmission of power marketing client and presses information on the line, according to Business, which presses information and generates and sends work order, on the line presses information to corresponding work order responsible person terminal, and to power marketing Client feedback presses processing result information；
The business relations unit management unit is for managing collective-owned enterprise's archive information and non-collective-owned enterprise's unit archive information.
5. a kind of electric system industry as claimed in claim 4 expands procedure information managing and control system, which is characterized in that described to send/stop Electricity plan reports and submits the unit to include:
It generates industry expansion and send/have a power failure application information, and send/have a power failure application information to be sent to order management OMS system industry expansion PMS system is managed with assets O&M lean, so that assets O&M lean management PMS system is receiving the order After what management OMS system was sent send/have a power failure and give an written reply information, send/have a power failure application information generation to send/power failure plan according to industry expansion Arrangement information, it is described send power failure plan report and submit unit receive described in send/have a power failure scheduling information.
6. a kind of electric system industry as described in claim 1 expands procedure information managing and control system, which is characterized in that the marketing industry Business management subsystem includes overall process control view display module, negative inventory analysis module, client connection situation acquisition module With metrics evaluation display module；
The overall process control view display module from sales service application subsystem for obtaining potential electricity consumption project, business It accepts, power supply plan answer, customer engineering, power grid conveyance system, final acceptance of construction, dress table connect flowing on way for the links such as electricity and filing Journey information, and shown by view described in way procedure information；
The negative inventory analysis module is used to obtain the industry expansion limited list that collaboration departmental terminals are sent and information is completed in rectification, And limited list and rectification completion information progress data analysis are expanded to the industry, it generates and shows negative inventory information；
The client connection situation obtains client connection information and the electric power battalion that module is used to obtain the transmission of power marketing client High pressure client's return visit information that business support system is sent is sold, client connection information and high pressure client's return visit information are divided Analysis, generates and shows customer analysis information；
The metrics evaluation display module is used to file process essential information from the acquisition of sales service application subsystem, to totality The evaluation indexes such as situation, process time limit, business norms, service quality, returns of investment carry out automatic counting statistics and figure is shown.
7. a kind of electric system industry as claimed in claim 6 expands procedure information managing and control system, which is characterized in that the overall process Managing view display module includes link view unit, department's view unit and customer manager's view unit；
The link view unit be used for from the angles of procedure links to high pressure Business Process System project each link of process business It is for statistical analysis to handle information, generates link view；
Department's view unit be used for from the angle of department to high pressure Business Process System project each link of process business processing Information is for statistical analysis, generates department's view；
Customer manager's view unit is used to obtain what simultaneously displaying target customer manager handled from sales service application subsystem It is all in way work order information.
8. a kind of electric system industry as claimed in claim 6 expands procedure information managing and control system, which is characterized in that the client is mutual It includes high pressure client connection situation acquiring unit and low-voltage client interaction situation acquiring unit that emotionally condition, which obtains module,.
9. a kind of electric system industry as claimed in claim 6 expands procedure information managing and control system, which is characterized in that the index is commented Valence display module includes overall assessment display unit, industry expands professional cooperative information display unit and industry expands time limit display unit；
The overall assessment display unit is used to expand industry index and carries out evaluation analysis and show；
The industry expands professional cooperative information display unit and is used for work compound notice utility ratio, power supply plan collaboration establishment application Rate and customer engineering communication management application rate are evaluated and are shown；
The industry expands time limit display unit and is used to expand industry service realization compliance rate, design document audit time limit compliance rate and completion It examines the indexs such as time limit compliance rate to carry out evaluation, and shows the evaluation result.
10. a kind of electric system industry as described in claim 1 expands procedure information managing and control system, which is characterized in that further include electricity Power marketing client, power marketing operational support system, enterprise portal system, ERP system, PMS system；The power marketing visitor Family end, power marketing operational support system, enterprise portal system, ERP system, PMS system respectively with the sales service application Subsystem communication connection.
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CN105427091A (en) * 2015-12-03 2016-03-23 国网浙江杭州市萧山区供电公司 High-voltage business expansion overall process management and control system of power marketing
CN106127608A (en) * 2016-06-29 2016-11-16 国网浙江省电力公司 Method for electrically is done on a kind of power marketing line
CN106127455A (en) * 2016-06-29 2016-11-16 国网浙江省电力公司 A kind of power marketing industry expands whole process collaborative management method
CN107122960A (en) * 2017-04-28 2017-09-01 国网山东省电力公司泰安供电公司 power business expansion processing method and device

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CN110956441A (en) * 2019-11-12 2020-04-03 广州供电局有限公司 Business expansion customer service system and method
CN111553643A (en) * 2020-05-18 2020-08-18 国网河北省电力有限公司物资分公司 Material purchasing plan and supply chain management system
CN112214344A (en) * 2020-10-22 2021-01-12 国网福建省电力有限公司 Method and device for guaranteeing high availability of service system based on asynchronous cache and write-back
CN113408940A (en) * 2021-07-12 2021-09-17 广东电网有限责任公司 Electronic handover control system for business expansion project
CN113793064A (en) * 2021-09-29 2021-12-14 深圳供电局有限公司 Business process monitoring and analyzing method and device for power system
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