CN109326076A - Service terminal arrangement is seen clearly in a kind of Power supply business Room - Google Patents
Service terminal arrangement is seen clearly in a kind of Power supply business Room Download PDFInfo
- Publication number
- CN109326076A CN109326076A CN201811399098.7A CN201811399098A CN109326076A CN 109326076 A CN109326076 A CN 109326076A CN 201811399098 A CN201811399098 A CN 201811399098A CN 109326076 A CN109326076 A CN 109326076A
- Authority
- CN
- China
- Prior art keywords
- power supply
- camera
- laser detector
- laser
- service terminal
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B13/00—Burglar, theft or intruder alarms
- G08B13/18—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
- G08B13/189—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems
- G08B13/194—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
- G08B13/196—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
- G08B13/19602—Image analysis to detect motion of the intruder, e.g. by frame subtraction
-
- G—PHYSICS
- G01—MEASURING; TESTING
- G01V—GEOPHYSICS; GRAVITATIONAL MEASUREMENTS; DETECTING MASSES OR OBJECTS; TAGS
- G01V8/00—Prospecting or detecting by optical means
- G01V8/10—Detecting, e.g. by using light barriers
- G01V8/20—Detecting, e.g. by using light barriers using multiple transmitters or receivers
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
- G06V40/20—Movements or behaviour, e.g. gesture recognition
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B13/00—Burglar, theft or intruder alarms
- G08B13/18—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
- G08B13/189—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems
- G08B13/194—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
- G08B13/196—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
- G08B13/19617—Surveillance camera constructional details
- G08B13/19632—Camera support structures, e.g. attachment means, poles
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B13/00—Burglar, theft or intruder alarms
- G08B13/18—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
- G08B13/189—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems
- G08B13/194—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems
- G08B13/196—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
- G08B13/19639—Details of the system layout
- G08B13/19645—Multiple cameras, each having view on one of a plurality of scenes, e.g. multiple cameras for multi-room surveillance or for tracking an object by view hand-over
Abstract
Proposed by the present invention is that service terminal arrangement is seen clearly in a kind of Power supply business Room.It is made of in terminal enclosure high-definition camera, laser detector, control chip, communication interface, power supply interface and integrated circuit；Top camera, lower section camera, left side camera and right side camera are distributed in front and rear, left and right four direction, comprehensive video acquisition；Top laser detector, lower section laser detector, left side laser detector and right side laser detector terminal installation around be respectively arranged, perceived for the personnel to key area；Terminal installation top is equipped with lifting mounting bracket, for fixing device.The present invention uses video image and laser cognition technology, and customer action and state to Power supply business Room industry carry out identification judgement, set abnormal behaviour alarm mechanism, send alarm signal, acquires video image, and notice business hall contact staff is handled in time.It is suitable for seeing clearly service terminal arrangement as the Power supply business Room to use.
Description
Technical field
The present invention relates to terminals in the Power supply business Room, more particularly to Power supply business Room service unit.
Background technique
Power supply service is the important process of power marketing, provides good service for customer service.It can not in existing business hall
Accurately know customer status, the judgement of service behavior cannot be carried out in advance, be easy to cause that customer service is not in place, business handling
Situation not in time causes customer satisfaction with services to decline.
Summary of the invention
For real-time monitoring electric service state, automatic sensing customer action in the Power supply business Room, the invention proposes
Service terminal arrangement is seen clearly in a kind of Power supply business Room.The device passes through video image and the dual perceptive mode of laser acquisition, supervision
Service state in the Power supply business Room identifies customer action, finds client's abnormality, issues alarm signal and reminds contact staff
Processing in time, further increases Power supply business Room service quality, solves the technical issues of Power supply business Room service.
The technical proposal for solving the technical problem of the invention is:
Service terminal arrangement is seen clearly using damascene structures in the Power supply business Room, is visited in terminal enclosure by high-definition camera, laser
Survey device, control chip, communication interface, power supply interface and integrated circuit composition；There are four high-definition camera, top camera shootings for device tool
Head, lower section camera, left side camera and right side camera are distributed in front and rear, left and right four direction, comprehensive video acquisition；
There are four laser detector, top laser detector, lower section laser detector, left side laser detector and right side laser for device tool
Detector terminal installation around be respectively arranged, perceived for the personnel to key area, detection personnel are mobile
And stop；High-definition camera, laser detector are connect by integrated circuit with control chip, send video data to control chip
With laser acquisition result；Terminal installation top is equipped with lifting mounting bracket, for device to be fixed on to hall, the door of business hall
Mouth, coverage.
Good effect, since the present invention uses video image and laser cognition technology, to client's row of Power supply business Room industry
To carry out identification judgement with state, abnormal behaviour alarm mechanism is set, alarm signal is sent, acquires video image, notice business
Room contact staff is handled in time.It is suitable for seeing clearly service terminal arrangement as the Power supply business Room to use.
Detailed description of the invention
Fig. 1 is external structure schematic diagram of the present invention；
Fig. 2 is external structure side view of the present invention；
Fig. 3 is schematic diagram of internal structure of the present invention.
In figure, 1. terminal enclosures, 2. top cameras, 3. top laser detectors, 4. lower section cameras, 5. lower sections are swashed
Optical detector, 6. left side cameras, 7. left side laser detectors, 8. right side cameras, 9. right side laser detectors, 10. installations
Bracket, 11. communication interfaces, 12. power supply interfaces, 13. control chips.
Specific embodiment
Service terminal arrangement is seen clearly using damascene structures in the Power supply business Room, in terminal enclosure 1 by high-definition camera, swash
Optical detector, control chip 13, communication interface 11, power supply interface 12 and integrated circuit composition；There are four high-definition cameras for device tool
Head, top camera 2, lower section camera 4, left side camera 6 and right side camera 8 are distributed in front and rear, left and right four direction, entirely
The video acquisition in orientation；There are four laser detector, top laser detector 3, lower section laser detector 5, left sides to swash for device tool
Optical detector 7 and right side laser detector 9 terminal installation around be respectively arranged, for the personnel to key area
It is perceived, detection personnel are mobile and stop；High-definition camera, laser detector are connect by integrated circuit with control chip,
Video data and laser acquisition result are sent to control chip；Terminal installation top is equipped with lifting mounting bracket 10, for that will fill
Set the hall, doorway, coverage for being fixed on business hall.
The four high-definition camera resolution ratio is 1080P, and each camera shooting angle reaches 120 degree, fills terminal
The region that can be shot in the Power supply business Room with 360 degree is set, realizes the video acquisition without dead angle.
Four laser detectors emission detection laser signal, distance is up to 20 meters, 0~2 meter of height, laser signal hair
It penetrates in range and is interrupted, show there is client to pass through in range, so that the personnel in accurate investigative range are mobile and stop.
The control chip use low-power consumption material, the built-in demographics based on image recognition technology, for a long time stop,
The image recognition algorithm that personnel hover, control chip receives the video image sent from four cameras, automatic by algorithm
Personnel amount in statistics camera shooting head region, if there is the case where stopping and hover for a long time, and will be sought by communication interface
Real time personnel quantity in the industry Room, be lined up it is too long be detained, situation of hovering for a long time, upload on the computer of rear end, make contact staff with
When check.
The control chip is connect with four laser detectors, detection perceptual signal is received, when laser detector perceives
After client occurs, control chip receives perceptual signal, controls corresponding camera and intercepts current video image, passes through communication
Interface is sent to the backstage computer of contact staff.
The communication interface is that TCP/IP is connect by cable with rear end computer, sends video image data and alarm signal
Number.
The power supply mode of the power supply interface is 12V, is connect by power supply interface with power supply adaptor, and work electricity is obtained
Source.
The features of the present invention:
Service terminal arrangement is seen clearly using dual mode intelligent recognition business hall customer action state, in advance in a kind of Power supply business Room
It is accurate service, and provides the method for service of specialized hommization, improves Power supply business Room customer experience.Reduce customer service
The generation of complaint further promotes Electricity customers service quality.
Claims (7)
1. service terminal arrangement is seen clearly in a kind of Power supply business Room, it is characterized in that: terminal installation uses damascene structures, outside terminal
By high-definition camera, laser detector, control chip (13), communication interface (11), power supply interface (12) and integrated electricity on shell (1)
Road composition；There are four high-definition camera, top camera (2), lower section camera (4), left side camera (6) and right sides for device tool
Camera (8) is distributed in front and rear, left and right four direction, comprehensive video acquisition；There are four laser detector, tops for device tool
Laser detector (3), lower section laser detector (5), left side laser detector (7) and right side laser detector (9) are filled in terminal
The front and rear, left and right set is respectively arranged, and is perceived for the personnel to key area, and detection personnel are mobile and stop；High definition is taken the photograph
It is connect as head, laser detector pass through integrated circuit with control chip, sends video data and laser acquisition knot to control chip
Fruit；Terminal installation top is equipped with lifting mounting bracket (10), for device to be fixed on to the hall, doorway, service area of business hall
Domain.
2. service terminal arrangement is seen clearly in a kind of Power supply business Room according to claim 1, it is characterized in that: four high definitions
Resolution ratio of camera head is 1080P, and each camera shooting angle reaches 120 degree, makes terminal installation can be with 360 degree of shooting power supply battalion
The video acquisition without dead angle is realized in region in the industry Room.
3. service terminal arrangement is seen clearly in a kind of Power supply business Room according to claim 1, it is characterized in that: four laser
Detector emission detection laser signal, distance is up to 20 meters, 0~2 meter of height, is interrupted, shows in laser signal transmitting range
There is client to pass through in range, so that the personnel in accurate investigative range are mobile and stop.
4. service terminal arrangement is seen clearly in a kind of Power supply business Room according to claim 1, it is characterized in that: the control chip
Using low-power consumption material, the built-in demographics based on image recognition technology stop, the image recognition calculation that personnel hover for a long time
Method, control chip receive the video image sent from four cameras, image the people in head region by algorithm programming count
Member's quantity, if there is the case where stopping and hover for a long time, and pass through communication interface for real time personnel quantity, row in business hall
The too long delay of team, situation of hovering for a long time, upload on the computer of rear end, check contact staff at any time.
5. service terminal arrangement is seen clearly in a kind of Power supply business Room according to claim 1, it is characterized in that: the control chip
It is connect with four laser detectors, receives detection perceptual signal, after laser detector, which perceives client, to be occurred, control chip is connect
Perceptual signal is received, corresponding camera is controlled and intercepts current video image, be sent to contact staff's by communication interface
Backstage computer.
6. service terminal arrangement is seen clearly in a kind of Power supply business Room according to claim 1, it is characterized in that: the communication interface
It is connect by cable with rear end computer for TCP/IP, sends video image data and alarm signal.
7. service terminal arrangement is seen clearly in a kind of Power supply business Room according to claim 1, it is characterized in that: the power supply interface
Power supply mode be 12V, connect by power supply interface with power supply adaptor, acquisition working power.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811399098.7A CN109326076A (en) | 2018-11-22 | 2018-11-22 | Service terminal arrangement is seen clearly in a kind of Power supply business Room |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811399098.7A CN109326076A (en) | 2018-11-22 | 2018-11-22 | Service terminal arrangement is seen clearly in a kind of Power supply business Room |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109326076A true CN109326076A (en) | 2019-02-12 |
Family
ID=65258848
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811399098.7A Pending CN109326076A (en) | 2018-11-22 | 2018-11-22 | Service terminal arrangement is seen clearly in a kind of Power supply business Room |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109326076A (en) |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP2362244A2 (en) * | 2010-02-26 | 2011-08-31 | Rheinisch-Westfälisch-Technische Hochschule Aachen | Sensor system and room surveillance method |
| CN104574749A (en) * | 2013-10-25 | 2015-04-29 | 大连捌伍捌创新工场科技服务有限公司 | Wireless remote-monitoring anti-theft system |
| CN104618685A (en) * | 2014-12-29 | 2015-05-13 | 国家电网公司 | Intelligent image analysis method for power supply business hall video monitoring |
| CN205193974U (en) * | 2015-10-27 | 2016-04-27 | 柳州市华航消防设备有限公司 | Wireless video theftproof automatic alarm system |
-
2018
- 2018-11-22 CN CN201811399098.7A patent/CN109326076A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP2362244A2 (en) * | 2010-02-26 | 2011-08-31 | Rheinisch-Westfälisch-Technische Hochschule Aachen | Sensor system and room surveillance method |
| CN104574749A (en) * | 2013-10-25 | 2015-04-29 | 大连捌伍捌创新工场科技服务有限公司 | Wireless remote-monitoring anti-theft system |
| CN104618685A (en) * | 2014-12-29 | 2015-05-13 | 国家电网公司 | Intelligent image analysis method for power supply business hall video monitoring |
| CN205193974U (en) * | 2015-10-27 | 2016-04-27 | 柳州市华航消防设备有限公司 | Wireless video theftproof automatic alarm system |
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