CN109325809B - Efficient and convenient hairdressing management method and system - Google Patents
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Abstract
The invention discloses an efficient and convenient haircut management method and system, wherein the haircut management method comprises the following steps: s110, selecting a hair cutting service and designating a hair stylist by using a customer intelligent terminal; s120, the haircut management server sends a new order notification to the intelligent terminal of the hairdresser of the appointed hairdresser; s130, the haircut management server sends the current queuing information of the appointed hairdresser to the intelligent terminal of the client in real time; s140, paying the haircut service fee by using the intelligent terminal of the client, and sending an order completion notice to the haircut management server; s150, sending a verification and cancellation request of the order to a haircut management server by using the intelligent terminal of the hairdresser; the hair management server checks out the order S160. Compared with the operation mode of the prior hairdressing industry, the invention has high efficiency, is convenient and is more suitable for the requirements of modern people with fast pace.
Description
Technical Field
The invention belongs to the technical field of management information and computers, and particularly relates to an efficient and convenient hairdressing management method and system.
Background
With the improvement of the living standard of the materials of people in China and the enhancement of aesthetic consciousness, people pay more attention to personal images, and therefore, the hairdressing industry is rapidly developed. The traditional operation modes of the hairdressing industry are mostly as follows: when a customer arrives at a hairdressing store, queuing for hair washing; after the hair washing is finished, continuing queuing for hair cutting; after haircut is finished, a hairdresser accompanies to a front desk to pay, and a store needs to report a work number of the hairdresser in order to perform work examination on the hairdresser when paying. The traditional operation mode has the problems of low haircut efficiency, poor customer experience and the like. For customers, even the most basic hairdressing or hair washing needs long waiting time in line, which wastes a lot of time for customers; furthermore, in the process of waiting in line, because the queuing information is not transparent, contradictions between customers and merchants are easy to cause. Accompanying with the hairdresser to the front desk to pay the cost, which is tedious and troublesome. In summary, the traditional operating modes adopted by the hair salon industry at present are not suitable for the requirements of modern people with fast pace.
Various links of the traditional operation mode, such as guiding customers to queue, collecting haircut expenses and the like, are all completed by a plurality of employees, and for merchants, the problems of high labor cost, low labor efficiency and low management efficiency exist. With the rapid development of technologies such as big data, internet of things and the like, if the technologies are introduced into an operation mode of a hairdressing industry, the hairdressing experience of people can be obviously improved, the labor efficiency and the management efficiency of stores are improved, and the management flow is simplified.
Disclosure of Invention
The invention aims to introduce technologies such as big data, internet and the like into an operation mode of a hairdressing industry, and provides an efficient and convenient hairdressing management method and system.
The technical scheme provided by the invention is as follows:
an efficient and convenient hair dressing management method comprises the following steps:
s110, a customer selects a haircut service and designates a hairdresser by using a customer intelligent terminal, and when the customer selects to purchase the haircut service, the customer intelligent terminal sends a purchase request to a haircut management server;
s120, the haircut management server sends a new order notification to the intelligent terminal of the hairdresser of the appointed hairdresser, updates the queuing information of the appointed hairdresser, and sends the information of the appointed hairdresser and the queuing information to the intelligent terminal of the customer;
s130, when the customer waits in a queue, the haircut management server sends the current queuing information of the appointed hairdresser to the intelligent terminal of the customer in real time;
s140, after the haircut of the customer is finished, paying the haircut service fee by using the electronic payment module embedded in the intelligent terminal of the customer; when the haircut service fee is paid successfully, the customer intelligent terminal sends an order completion notice to the haircut management server;
s150, the haircut management server sends an order completion notice to the intelligent terminal of the hairdresser of the appointed hairdresser, and sends a verification and cancellation request of the order to the haircut management server after confirmation of the hairdresser;
s160, the haircut management server checks and sells the order and updates the queuing information of the specified hairdresser;
s170, shooting a hair style photo of the current hair dressing service by using the intelligent terminal of the customer or the intelligent terminal of the hair stylist, and uploading the hair style photo, the customer and the current order to a hair dressing management server for archiving after the hair style photo is related to the customer and the current order.
Further, when the customer waits in a queue, the haircut management server also obtains the current number of people in the queue according to the current queuing information of the specified hairdresser, compares the number of people in the queue with a preset number threshold, and when the number of people in the queue is smaller than the preset number threshold, the haircut management server sends a reminding notice to the intelligent terminal of the customer.
Further, when the number of the current queuing people is just 0 when the customer waits in a queue, the haircut management server sends a haircut start reminding notice to the customer intelligent terminal.
Furthermore, the haircut management server sends the current queuing information of the appointed hairdresser to the intelligent terminal of the client in real time, and the sent queuing information is simultaneously sent to a display terminal arranged in a waiting area of a barbershop and displayed at the display terminal.
Further, the efficient and convenient hair management method further comprises the following steps: after the order is completed, the customer uses the intelligent terminal of the customer to evaluate the haircut service.
The second efficient and convenient hair cutting management method comprises the following steps:
s210, a customer selects a haircut service by using a customer intelligent terminal but does not designate a hairdresser, and when the customer selects to purchase the haircut service, the customer intelligent terminal sends a purchase request to a haircut management server;
s220, the haircut management server distributes hairstyles to the customers according to a preset hairstyle distribution mode, and sends information of distributed hairstyles and queuing information to the intelligent terminals of the customers;
the stylist assignment mode is one of three stylist assignment modes:
the first stylist assignment mode is: the haircut management server randomly selects a hairdresser, sends a new order notification to a hairdresser intelligent terminal of the hairdresser, and meanwhile updates queuing information of the hairdresser, wherein the randomly selected hairdresser is the distributed hairdresser;
the second stylist assignment mode is: the haircut management server sends new order notification to all intelligent terminals of hair stylists, and the hair stylists take orders independently; when the order is successfully received, updating the queuing information of the order-receiving stylist, wherein the order-receiving stylist is the distributing stylist;
the third stylist assignment mode is: the haircut management server selects the hairdresser with the least number of queued hairdressers and sends a new order notification to the intelligent terminal of the hairdresser corresponding to the hairdresser; meanwhile, updating the queuing information of the hair stylists, wherein the hair stylists with the least number of queuing people are the distributed hair stylists;
s230, when the client waits in a queue, the haircut management server sends current queuing information of the distributed hairdresser to the client intelligent terminal in real time;
s240, after the haircut of the customer is finished, paying the haircut service fee by using the electronic payment module embedded in the intelligent terminal of the customer; when the haircut service fee is paid successfully, the customer intelligent terminal sends an order completion notice to the haircut management server;
s250, the haircut management server sends an order completion notice to a hairdresser intelligent terminal of a distribution hairdresser, and sends a verification and cancellation request of the order to the haircut management server after the confirmation of the distribution hairdresser;
s260, the haircut management server checks and sells the order and updates the queuing information of the issued stylist;
s270, shooting a hairstyle photo of the current haircut service by using the intelligent terminal of the customer or the intelligent terminal of the hairdresser, and uploading the hairstyle photo, the customer and the current order to a haircut management server for archiving after the hairstyle photo is related to the customer and the current order.
Further, in the third mode of hair stylists allocation, when the number of hair stylists in line is greater than 1 person, the hair management server randomly selects one hair stylist from the number of hair stylists in line, and sends a new order notification to the intelligent terminal of the hair stylist randomly selecting the hair stylist; at the same time, updating the queuing information of the hair stylist, namely the assigned hair stylist;
or the haircut management server sends a new order notification to all hairstyles master intelligent terminals corresponding to the hairstyles master with the least number of queuing people, and the hairstyles master receiving the new order notification autonomously takes orders; when the order is successfully picked up, the queuing information of the order taker, namely the assigned hair stylist, is updated.
Further, when the customer intelligent terminal receives the information of the distributed hair stylists and the queuing information, if the customer is not satisfied with the distributed hair stylists, the customer intelligent terminal sends a request for canceling the current distribution to the hair management server, and the hair management server updates the queuing information of the distributed hair stylists and then redistributes the hair stylists to the customer in a preset hair stylist distribution mode; and entering the queue to wait until the customer is satisfied.
Further, when the customer waits in a queue, the haircut management server also obtains the current number of people in the queue according to the current queuing information of the distributed hairdresser, compares the number of people in the queue with a preset number threshold, and when the number of people in the queue is smaller than the preset number threshold, the haircut management server sends a reminding notice to the intelligent terminal of the customer.
Further, when the number of the current queuing people is just 0 when the customer waits in a queue, the haircut management server sends a haircut start reminding notice to the customer intelligent terminal.
Furthermore, the haircut management server sends the current queuing information of the hair stylist to the intelligent terminal of the client in real time, and the sent queuing information is sent to the display terminal arranged in the waiting area of the hair shop and displayed at the display terminal.
Further, another efficient and convenient hair management method further comprises the following steps: after the order is completed, the customer uses the intelligent terminal of the customer to evaluate the haircut service.
Thirdly, the efficient and convenient haircut management system comprises a client intelligent terminal, a hairdresser intelligent terminal and a haircut management server, wherein the client intelligent terminal, the hairdresser intelligent terminal and the haircut management server are connected;
the intelligent client terminal comprises a positioning navigation module, a hairstyle library checking module, a hairstyler checking module, an ordering module, an electronic payment module and a service evaluation module; wherein: the positioning navigation module is used for acquiring the geographic position of the customer, displaying information of a barber shop nearby the customer and planning a route to the barber shop; the hairstyle library checking module is used for checking hairstyles in the hairstyle library by a customer; the hairdresser checking module is used for checking the information of the hairdresser by the client; the ordering module is used for purchasing hairdressing services by customers, and can appoint or not appoint a hairdresser when ordering; the electronic payment module is used for paying the cost of the haircut service after the haircut service is finished by the customer; the service evaluation module is used for evaluating the service after the customer completes the order;
the intelligent terminal for the hair stylists comprises an order receiving module and an order verification and cancellation module; the order receiving module is used for receiving a haircut service order of a customer by a hairdresser; the order form checking and canceling module is used for checking and canceling the finished hairdressing service order by a hairdresser;
the haircut management server is used for processing and storing various information sent by the intelligent terminals of the client and the intelligent terminals of the hairstyler.
Furthermore, the hair management server comprises an administrator management module, a hair shop management module, a hair stylist management module, a customer management module and a queuing information updating module; the administrator management module is used for checking, adding, deleting and modifying administrator authority; the barbershop management module is used for checking, modifying and updating barbershop information by an administrator with corresponding authority; the hair stylist management module is used for checking, modifying and updating hair stylist information by an administrator with corresponding authority; the customer management module is used for checking, modifying and updating customer information by an administrator with corresponding authority; the order management module is used for checking and modifying the order state and the expense payment condition by an administrator with corresponding authority; the hair style library management module is used for checking and updating a hair style library by an administrator with corresponding authority; the queuing information updating module is used for updating the queuing information of the hair stylist.
Further, the hair management server further comprises a hairdresser assigning module for assigning a hairdresser to the customer when the customer selects the hair services but does not designate the hairdresser.
Furthermore, the hairdressing management system also comprises a display terminal connected with the hairdressing management server, the display terminal is a device which simultaneously outputs images and sound, and the display terminal is used for displaying queuing information and/or reminding a customer of notification of the upcoming hairdressing service.
Furthermore, the intelligent client terminal further comprises a photo uploading module, and the photo uploading module is used for uploading the current hairstyle photo of the haircut service to the haircut management server after being related to the client and the current order.
Compared with the prior art, the invention has the following advantages and beneficial effects:
(1) customer orders through client intelligent terminal by oneself, and the stylist connects the order through stylist intelligent terminal, and the customer haircut ends, directly pays through electron payment module. The whole haircut process can be basically finished by a customer in a self-service mode, and the efficiency is higher.
(2) In the client queuing process, the haircut management server updates the queuing information of the hairdresser in real time and sends the queuing information to the client intelligent terminal, and the queuing information is transparent, so that unnecessary disputes are avoided. In addition, the customer intelligent terminal can receive the queuing information in real time, so that the customer can utilize the queuing waiting time more accurately.
(3) For a merchant, semi-self-service haircut is realized by receiving orders from a customer intelligent terminal and an intelligent terminal, so that the labor is reduced, and the labor cost is reduced; in addition, the management of customers and staff is facilitated, the management flow is simplified, and the management efficiency is improved.
In conclusion, compared with the current operation mode of the hairdressing industry, the characteristic of high efficiency and convenience of the invention is more suitable for the requirements of modern people with fast pace.
Drawings
FIG. 1 is a schematic flow diagram of the preferred embodiment of example 1;
FIG. 2 is a schematic flow diagram of the preferred embodiment of example 2;
FIG. 3 is a schematic diagram of the framework of example 3.
Detailed Description
In order to more clearly illustrate the present invention and/or the technical solutions in the prior art, the following will describe embodiments of the present invention with reference to the accompanying drawings. It is obvious that the drawings in the following description are only some examples of the invention, and that for a person skilled in the art, other drawings and embodiments can be derived from them without inventive effort.
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention. In addition, the technical features involved in the embodiments of the present invention described below may be combined with each other as long as they do not conflict with each other.
The following will explain the concrete implementation process of the method of the present invention in detail with reference to the attached drawings.
Example 1
The haircut management system at least comprises a client intelligent terminal, a hairdresser intelligent terminal and a haircut management server, wherein the client intelligent terminal and the hairdresser intelligent terminal can be smart phones, tablet computers or other portable intelligent terminal devices and are respectively carried by a client and a hairdresser. The intelligent terminals of the customer and the hairdresser are connected with the haircut management server, and particularly, the intelligent terminals of the customer and the hairdresser can be connected with the haircut management server through a mobile network. The hairdressing management method based on the hairdressing management system can be realized by a hairdressing management APP embedded in a client intelligent terminal and a hairdresser intelligent terminal, a client can designate or not designate a hairdresser when purchasing hairdressing services, and when designating the hairdresser, the specific implementation process of the hairdressing management method can be seen in fig. 1, and the specific implementation process is as follows:
s110, a customer selects a hair cutting service and appoints a hair style through a hair cutting management APP embedded in a customer intelligent terminal, and when the customer selects to purchase the hair cutting service, the customer intelligent terminal sends a purchase request to a hair cutting management server.
S120, the haircut management server receiving the purchase request sends a new order notification to the intelligent terminal of the hairstyle corresponding to the designated hairstyle, meanwhile, the queuing information of the designated hairstyle is updated, and the information of the designated hairstyle and the queuing information are sent to the intelligent terminal of the customer. Specifically, the queue information for the specified hair stylist is updated by adding 1 to the current number of people in queue for the specified hair stylist. For example, the customer designates a hair stylist with job number a001, at which time the current number of people in line for hair stylist a001 is 6, and the hair management server only sends a new order notification to the hair stylist intelligent terminal of hair stylist a001, and updates the number of people in line for hair stylist a001 to 7.
S130, when the customer waits in a queue, the haircut management server sends the current queuing information of the appointed hairdresser to the intelligent terminal of the customer in real time.
S140, after the haircut of the customer is finished, paying the haircut service fee by using the electronic payment module embedded in the intelligent terminal of the customer; when the haircut service fee is successfully paid, the customer intelligent terminal sends an order completion notification to the haircut management server. The electronic payment module may be a WeChat payment module or a Payment Module, but is not limited to these two. After the customer pays, the service can be evaluated through the customer intelligent terminal, and the service evaluation information is uploaded to the management server through the customer intelligent terminal.
S150, the haircut management server receiving the order completion notification sends the order completion notification to the intelligent terminal of the hairstyle of the appointed hairstyle so as to inform the hairstyle that the customer pays; after confirmation by the hair stylist, a request for approval and cancellation of the order is sent to the hair management server.
The hair management server receiving the cancel/cancel verification request verifies/cancels the order and updates the queuing information of the designated hair stylist S160. Specifically, the queue information of the designated hair stylist is updated by subtracting 1 from the current number of people in the queue for the designated hair stylist.
During the haircut peak period, due to the large number of people in line, some customers can choose to walk around and stroll. In order to allow the customer to accurately utilize the queuing time and avoid the customer from being unable to catch up to the barber shop in time, the embodiment further provides a preferable scheme: the haircut management server obtains the current queuing number according to the current queuing information of the specified hairdresser, compares the queuing number with a preset number threshold, and sends a reminding notice to the intelligent terminal of the client when the queuing number is smaller than the preset number threshold. In this embodiment, the number of people threshold is set to 3. Similarly, to avoid the customer missing the haircut, another preferred solution of the present embodiment is: when the number of the current queuing people is just 0, the haircut management server sends a haircut start reminding notice to the intelligent terminal of the customer when the customer waits in a queue.
As another preferable scheme, a display terminal capable of outputting images and sounds is arranged in a waiting area of an office store, and the display terminal in this embodiment adopts a liquid crystal display screen; the haircut management server sends the current queuing information of the appointed hairdresser to the intelligent terminal of the client in real time, and simultaneously sends the current queuing information to the display terminal, and the current queuing information is displayed on the display terminal; the haircut management server sends a reminding notice and a haircut start reminding notice to the intelligent terminal of the client, and simultaneously, the reminding notice and the haircut start reminding notice can also be sent to the display terminal, displayed on the display terminal and simultaneously subjected to voice notice.
S170, shooting a hair style photo of the current hair dressing service by using the intelligent terminal of the customer or the intelligent terminal of the hair stylist, and uploading the hair style photo, the customer and the current order to a hair dressing management server for archiving after the hair style photo is related to the customer and the current order.
After the haircut service is finished, the front, side and back photos of the head of the customer can be shot by utilizing the intelligent terminal of the customer or the intelligent terminal of a hairdresser so as to display the haircut in an all-around mode, the photos of the haircut are filed, and the filed photos of the haircut can be used as the reference of the next haircut of the customer.
In addition, as a further scheme, after the order is completed, the client can also utilize the client intelligent terminal to evaluate the haircut service, and the evaluation content can be used as a reference for the work and the examination of the hairdresser and can also be used as a reference for other clients to select the hairdresser.
Example 2
The customer does not specify a hairdresser when purchasing a haircut service, and the haircut management method is implemented by referring to fig. 2, which is as follows:
s210 the customer selects a hair cut service using the customer smart terminal without designating a hair stylist, and when the customer selects to purchase the hair cut service, the customer smart terminal transmits a purchase request to the hair cut management server.
S220 the hair management server receiving the purchase request assigns a hairdresser to the customer according to a preset hairdresser assignment mode.
The stylist assignment mode is one of three stylist assignment modes:
the first stylist assignment mode is: the haircut management server receiving the purchase request randomly selects a haircut operator and sends a new order notification to the intelligent terminal of the haircut operator; and meanwhile, updating the queuing information of the hair stylist, and sending the hair stylist information and the queuing information to the intelligent terminal of the customer.
The second stylist assignment mode is: the haircut management server receiving the purchase request sends a new order notification to all intelligent terminals of hair stylists, and the hair stylists take orders independently; and when the order is successfully received, updating the queuing information of the order-receiving operator, and sending the information of the order-receiving operator and the queuing information to the intelligent terminal of the customer.
The third stylist assignment mode is: the haircut management server receiving the purchase request selects a hairdresser with the least number of queuing people, and sends a new order notification to a hairdresser intelligent terminal corresponding to the hairdresser; and meanwhile, updating the queuing information of the hair stylist, and sending the hair stylist information and the queuing information to the intelligent terminal of the customer.
In the three manners of assigning the stylists, the number of currently queued stylists to which the updated information about the queue of the stylists is added is 1. The information of the hairdresser is stored in the haircut management server, and the information of the hairdresser is used for introducing the hairdresser to the customer, and at least comprises the name, the job number, the photo, the practice condition, the work display and the customer evaluation of the hairdresser. The queuing information at least comprises the number of queuing people.
In the third mode, if the number of hairdressers who have the smallest number of people in line is greater than 1, the haircut management server can randomly select one hairdresser from the number of the hairdressers who have the smallest number of people in line, send a new order notification to the intelligent terminal of the hairdresser who has the randomly selected hairdresser, and send the information of the hairdresser and the information in line to the intelligent terminal of the client. Or the haircut management server sends a new order notification to all hairstyles master intelligent terminals corresponding to the hairstyles master with the least number of queuing people, and the hairstyles master receiving the new order notification autonomously takes orders; and when the order is successfully received, updating the queuing information of the order receiver, and then sending the information of the order receiver and the queuing information to the intelligent terminal of the customer.
The haircut management server can fixedly select one of the three hairstyles to distribute the new order notification, and can also adjust the hairstyle distribution mode according to the current actual situation. For example, during peak hair hours, a third stylist allocation mode may be selected to improve hair cutting efficiency; during non-haircut peak periods, the first or second mode of stylist assignment may also be selected, as the number of individuals in line will not be too great for each stylist.
And S230, finishing the distribution of the hair stylists, enabling the client to enter a queuing waiting state, and sending the current queuing information of the distributed hair stylists to the intelligent terminal of the client by the hair-cutting management server in real time.
S240, after the haircut of the customer is finished, paying the haircut service fee by using the electronic payment module embedded in the intelligent terminal of the customer; when the haircut service fee is successfully paid, the customer intelligent terminal sends an order completion notification to the haircut management server.
And S250, the haircut management server sends an order completion notice to the intelligent terminal of the hairdresser of the allocated hairdresser, and sends a verification and cancellation request of the order to the haircut management server after the confirmation of the allocated hairdresser.
S260, the haircut management server checks and sells the order and updates the queuing information of the distributed hairdresser;
s270, shooting a hairstyle photo of the current haircut service by using the intelligent terminal of the customer or the intelligent terminal of the hairdresser, and uploading the hairstyle photo, the customer and the current order to a haircut management server for archiving after the hairstyle photo is related to the customer and the current order.
In this embodiment, steps S230 to S270 are the same as steps S130 to S170 in embodiment 1, so detailed descriptions of specific embodiments and preferred embodiments thereof are omitted.
In this embodiment, the hair stylists are randomly assigned to the customers without regard to customer needs and preferences, and the customers may not be satisfied with the hair stylists assigned by the hair management server. For this situation, a preferred solution of this embodiment is: after step S220, when the client intelligent terminal receives the information of the assigned hair stylists and the queue information, and is dissatisfied with the assigned hair stylists, the client intelligent terminal may send a request for canceling the current assignment to the hair management server, and the hair management server updates the queue information of the assigned hair stylists, and then re-assigns the hair stylists to the clients in a preset hair stylist assignment mode.
Example 3
The embodiment is an efficient and convenient hair-cut management system, and referring to fig. 2, the hair-cut management system comprises a client intelligent terminal, a hairdresser intelligent terminal and a hair-cut management server, and the client intelligent terminal and the hairdresser intelligent terminal are connected with the hair-cut management server. In this embodiment, the hardware carriers of the customer intelligent terminal and the hairdresser intelligent terminal are smart phones.
In this embodiment, the customer intelligent terminal includes a positioning navigation module, a hair style library viewing module, a hair stylist viewing module, an ordering module, an electronic payment module, a service evaluation module, and a customer registration module. The positioning navigation module is used for acquiring the geographic position of a customer, displaying information of a barber shop nearby the customer and planning a route to the barber shop; the hairstyle library checking module is used for checking hairstyles in the hairstyle library by a customer and showing the hairstyles to a hairstylist for reference; the hairdresser checking module is used for checking information of a hairdresser by a client, so that the client can conveniently and quickly select the hairdresser; the ordering module is used for purchasing the haircut service by the customer, and the customer can appoint or not appoint a hairdresser when purchasing the haircut service; the electronic payment module is used for paying the cost of the haircut service after the haircut service is finished, and the electronic payment module can adopt a third party payment platform, such as a payment treasure payment module and a WeChat payment module. The service evaluation module is used for evaluating the service after the order is finished by the customer so as to provide reference for the subsequent customer and provide an improved thought for the barber shop. The customer registration module is used for registering identity information of customers.
The intelligent terminal for the hairdresser comprises an order receiving module, an order verification and cancellation module and a hairdresser registration module, wherein the order receiving module is used for the hairdresser to receive a hairdresser service order of a customer; the order verification module is used for verifying and canceling the finished barber service order by a hairdresser. Specifically, the order verification module performs order verification and verification of the hairdressing service with the verification and verification two-dimensional code displayed by the scanning customer. The hairdresser registration module is used for registering identity information of the hairdresser.
The haircut management server is mainly used for processing and storing various information sent by the intelligent client terminal and the intelligent hairstyler terminal, and comprises an administrator management module, a barbershop management module, a hairstyler management module, a client management module, a queuing information updating module and a hairstyler distribution module. The administrator management module is used for checking, adding, deleting and modifying administrator authority; the barbershop management module is used for checking, modifying and updating barbershop information by an administrator with corresponding authority; the hair stylist management module is used for checking, modifying and updating hair stylist information by an administrator with corresponding authority; the customer management module is used for checking, modifying and updating customer information by an administrator with corresponding authority; in this embodiment, the customer information includes an account number, a historical order, and a historical evaluation of the customer, and the customer information may further include a historical hairstyle photograph of the customer; the order management module is used for checking and modifying the order state and the expense payment condition by an administrator with corresponding authority; the hair style library management module is used for checking and updating a hair style library by an administrator with corresponding authority; the queuing information updating module is used for updating the queuing information of the hair stylists; the stylist assignment module is used to assign stylists to customers when they select a hair services but do not designate stylists, and is embodied in the manner described in example 2.
Preferably, the hairdressing management system further comprises a display terminal connected with the hairdressing management server, the display terminal is a device which outputs images and sound at the same time, and the display terminal is used for displaying queuing information and/or reminding a customer of notification of hairdressing service.
As a preferable scheme, the intelligent client terminal further comprises a photo uploading module, and the photo uploading module is used for uploading a current hairstyle photo of the haircut service to the haircut management server after being related to the client and the current order. After the haircut service is finished, the customer can take a picture of the haircut of the customer and upload the picture of the haircut to the haircut management server. When the next haircut is made, because the historical hairstyle photos of the customer are all bound with the account number and the order of the customer, the historical hairstyle photos can be called out through the personal account number, and the historical hairstyle photos are directly displayed to the hairstylist, so that the hairstyle requirements of the hairstylist can be clearly and efficiently provided for the hairstylist.
The specific embodiments described herein are merely illustrative of the patent spirit of the invention. Various modifications or additions may be made or substituted in a similar manner to the specific embodiments described herein by those skilled in the art without departing from the spirit of the invention or exceeding the scope thereof as defined in the appended claims.
Claims (13)
1. An efficient and convenient haircut management method is characterized by comprising the following steps:
s110, a customer selects a haircut service and designates a hairdresser by using a customer intelligent terminal, and when the customer selects to purchase the haircut service, the customer intelligent terminal sends a purchase request to a haircut management server;
s120, the haircut management server sends a new order notification to the intelligent terminal of the hairdresser of the appointed hairdresser, updates the queuing information of the appointed hairdresser, and sends the information of the appointed hairdresser and the queuing information to the intelligent terminal of the customer;
s130, when the customer waits in a queue, the haircut management server sends the current queuing information of the appointed hairdresser to the intelligent terminal of the customer in real time;
s140, after the haircut of the customer is finished, paying the haircut service fee by using the electronic payment module embedded in the intelligent terminal of the customer; when the haircut service fee is paid successfully, the customer intelligent terminal sends an order completion notice to the haircut management server;
s150, the haircut management server sends an order completion notice to the intelligent terminal of the hairdresser of the appointed hairdresser, and sends a verification and cancellation request of the order to the haircut management server after confirmation of the hairdresser;
s160, the haircut management server checks and sells the order and updates the queuing information of the specified hairdresser;
s170, shooting a hair style photo of the current hair dressing service by using the intelligent terminal of the customer or the intelligent terminal of the hair stylist, and uploading the hair style photo, the customer and the current order to a hair dressing management server for archiving after the hair style photo is related to the customer and the current order.
2. An efficient and convenient haircut management method is characterized by comprising the following steps:
s210, a customer selects a haircut service by using a customer intelligent terminal but does not designate a hairdresser, and when the customer selects to purchase the haircut service, the customer intelligent terminal sends a purchase request to a haircut management server;
s220, the haircut management server distributes hairstyles to the customers according to a preset hairstyle distribution mode, and sends information of distributed hairstyles and queuing information to the intelligent terminals of the customers;
the stylist assignment mode is one of three stylist assignment modes:
the first stylist assignment mode is: the haircut management server randomly selects a hairdresser, sends a new order notification to a hairdresser intelligent terminal of the hairdresser, and meanwhile updates queuing information of the hairdresser, wherein the randomly selected hairdresser is the distributed hairdresser;
the second stylist assignment mode is: the haircut management server sends new order notification to all intelligent terminals of hair stylists, and the hair stylists take orders independently; when the order is successfully received, updating the queuing information of the order-receiving stylist, wherein the order-receiving stylist is the distributing stylist;
the third stylist assignment mode is: the haircut management server selects the hairdresser with the least number of queued hairdressers and sends a new order notification to the intelligent terminal of the hairdresser corresponding to the hairdresser; meanwhile, updating the queuing information of the hair stylists, wherein the hair stylists with the least number of queuing people are the distributed hair stylists;
s230, when the client waits in a queue, the haircut management server sends current queuing information of the distributed hairdresser to the client intelligent terminal in real time;
s240, after the haircut of the customer is finished, paying the haircut service fee by using the electronic payment module embedded in the intelligent terminal of the customer; when the haircut service fee is paid successfully, the customer intelligent terminal sends an order completion notice to the haircut management server;
s250, the haircut management server sends an order completion notice to a hairdresser intelligent terminal of a distribution hairdresser, and sends a verification and cancellation request of the order to the haircut management server after the confirmation of the distribution hairdresser;
s260, the haircut management server checks and sells the order and updates the queuing information of the hairdresser;
s270, shooting a hairstyle photo of the current haircut service by using the intelligent terminal of the customer or the intelligent terminal of the hairdresser, and uploading the hairstyle photo, the customer and the current order to a haircut management server for archiving after the hairstyle photo is related to the customer and the current order.
3. An efficient and convenient hair management method as set forth in claim 2 wherein:
in the third mode of stylist allocation, when the number of stylists in line is more than 1 person, the haircut management server randomly selects one stylist from the number of stylists in line, and sends a new order notification to the intelligent terminal of the stylist randomly selecting the stylist; at the same time, updating the queuing information of the hair stylist, namely the assigned hair stylist;
or the haircut management server sends a new order notification to all hairstyles master intelligent terminals corresponding to the hairstyles master with the least number of queuing people, and the hairstyles master receiving the new order notification autonomously takes orders; when the order is successfully picked up, the queuing information of the order taker, namely the assigned hair stylist, is updated.
4. An efficient and convenient hair management method as set forth in claim 2 wherein:
when the customer intelligent terminal receives the information of the distributed hair stylists and the queuing information, if the customer is not satisfied with the distributed hair stylists, the customer intelligent terminal sends a request for canceling the current distribution to the hair management server, and the hair management server adopts a preset hair stylist distribution mode to redistribute the hair stylists to the customer after updating the queuing information of the distributed hair stylists; and entering the queue to wait until the customer is satisfied.
5. An efficient and convenient hair management method as defined in claim 1 or 2, further comprising:
when the customer queues and waits, the haircut management server also obtains the current queuing number according to the current queuing information of the designated hairdresser or the distributed hairdresser, compares the queuing number with a preset number threshold, and sends a reminding notice to the intelligent terminal of the customer when the queuing number is smaller than the preset number threshold.
6. An efficient and convenient hair management method as defined in claim 1 or 2, further comprising:
when the number of the current queuing people is just 0, the haircut management server sends a haircut start reminding notice to the intelligent terminal of the customer when the customer waits in a queue.
7. An efficient and convenient hair management method as defined in claim 1 or 2, further comprising:
the haircut management server sends current queuing information of designated hair stylists or distributed hair stylists to the intelligent terminal of the client in real time, and the sent queuing information is sent to a display terminal arranged in a waiting area of a hair-cutting store at the same time and displayed at the display terminal.
8. An efficient and convenient hair management method as defined in claim 1 or 2, further comprising:
the hair management method further comprises: after the order is completed, the customer uses the intelligent terminal of the customer to evaluate the haircut service.
9. The utility model provides a high-efficient convenient haircut management system which characterized by:
the intelligent terminal comprises a client intelligent terminal, a hairdresser intelligent terminal and a haircut management server, wherein the client intelligent terminal, the hairdresser intelligent terminal and the haircut management server are connected;
the intelligent client terminal comprises a positioning navigation module, a hairstyle library checking module, a hairstyler checking module, an ordering module, an electronic payment module and a service evaluation module; wherein: the positioning navigation module is used for acquiring the geographic position of the customer, displaying information of a barber shop nearby the customer and planning a route to the barber shop; the hairstyle library checking module is used for checking hairstyles in the hairstyle library by a customer; the hairdresser checking module is used for checking the information of the hairdresser by the client; the ordering module is used for purchasing hairdressing services by customers, and can appoint or not appoint a hairdresser when ordering; the electronic payment module is used for paying the cost of the haircut service after the haircut service is finished by the customer; the service evaluation module is used for evaluating the service after the customer completes the order;
the intelligent terminal for the hair stylists comprises an order receiving module and an order verification and cancellation module; the order receiving module is used for receiving a haircut service order of a customer by a hairdresser; the order form checking and canceling module is used for checking and canceling the finished hairdressing service order by a hairdresser;
the haircut management server is used for processing and storing various information sent by the intelligent terminals of the client and the intelligent terminals of the hairstyler.
10. An efficient and convenient hair management system as set forth in claim 9 wherein:
the hair management server comprises an administrator management module, a hair shop management module, a hair stylist management module, a customer management module and a queuing information updating module; the administrator management module is used for checking, adding, deleting and modifying administrator authority; the barbershop management module is used for checking, modifying and updating barbershop information by an administrator with corresponding authority; the hair stylist management module is used for checking, modifying and updating hair stylist information by an administrator with corresponding authority; the customer management module is used for checking, modifying and updating customer information by an administrator with corresponding authority; the order management module is used for checking and modifying the order state and the expense payment condition by an administrator with corresponding authority; the hair style library management module is used for checking and updating a hair style library by an administrator with corresponding authority; the queuing information updating module is used for updating the queuing information of the hair stylist.
11. The efficient and convenient hair management system of claim 10, wherein:
the hair management server also includes a stylist assignment module for assigning stylists to customers when they select a hair services but do not designate a stylist.
12. An efficient and convenient hair management system as set forth in claim 9 wherein:
the hairdressing management system also comprises a display terminal connected with the hairdressing management server, the display terminal is a device for outputting images and sound at the same time, and the display terminal is used for displaying queuing information and/or reminding a customer of notification of hairdressing service.
13. An efficient and convenient hair management system as set forth in claim 9 wherein:
the intelligent client terminal further comprises a photo uploading module, and the photo uploading module is used for uploading the current hairstyle photo of the haircut service to the haircut management server after being related to the client and the current order.
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| CN110169646B (en) * | 2019-05-22 | 2022-01-11 | 珠海横琴腾横科技有限公司 | Hairdressing service system |
| CN110516829A (en) * | 2019-07-18 | 2019-11-29 | 邵将 | A kind of cosmetology management system based on big data |
| CN113763071A (en) * | 2020-06-29 | 2021-12-07 | 北京京东乾石科技有限公司 | Clothing management method, equipment, system and storage medium |
| CN112541803A (en) * | 2020-12-11 | 2021-03-23 | 浙江口碑网络技术有限公司 | Resource state display method and device, computer equipment and readable storage medium |
| TWI812981B (en) * | 2021-07-23 | 2023-08-21 | 謝尹倫 | A hairdressing matching system with evaluation function and feedback method |
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| CN108022149A (en) * | 2017-11-15 | 2018-05-11 | 盐城天顺机械科技有限公司 | The dining room method of ordering of intelligence |
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