CN109300037B - Transaction progress display method and device - Google Patents

Transaction progress display method and device Download PDF

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CN109300037B
CN109300037B CN201811136202.3A CN201811136202A CN109300037B CN 109300037 B CN109300037 B CN 109300037B CN 201811136202 A CN201811136202 A CN 201811136202A CN 109300037 B CN109300037 B CN 109300037B
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transaction
time
background
progress
confidence
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CN109300037A (en
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朱江波
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Bank of China Ltd
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Bank of China Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/04Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Abstract

The invention provides a transaction progress display method and a device, wherein the method comprises the following steps: acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the at least one background transaction is generated according to at least one historical transaction time of the at least one background transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction; during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction; and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction. Through the scheme, the transaction progress can be displayed, and the user experience is improved.

Description

Transaction progress display method and device
Technical Field
The invention relates to the technical field of computers, in particular to a transaction progress display method and device.
Background
At present, when a customer conducts a transaction on an intelligent counter of a bank, the customer may wait for several minutes to see a transaction result, during the period, an intelligent counter interface often only reminds the customer that the transaction is in progress, but the customer can only wait without knowing how long the customer needs to wait, and the experience is very bad.
Disclosure of Invention
In view of this, the invention provides a method and a device for displaying transaction progress, so as to display the transaction progress and improve user experience.
In order to achieve the purpose, the invention adopts the following scheme:
in an embodiment of the present invention, a method for displaying transaction progress includes:
acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the at least one background transaction is generated according to at least one historical transaction time of the at least one background transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction;
during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction;
and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction.
In an embodiment of the present invention, a transaction progress display device includes:
a confidence time acquisition unit for: acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the at least one background transaction is generated according to at least one historical transaction time of the at least one background transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction;
a progress value generation unit configured to: during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction;
a transaction progress display unit for: and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction.
In an embodiment of the invention, a computer-readable storage medium has stored thereon a computer program which, when being executed by a processor, carries out the steps of the method of the above-mentioned embodiment.
In an embodiment of the present invention, a computer device includes a memory, a processor, and a computer program stored in the memory and executable on the processor, and when the processor executes the computer program, the processor implements the steps of the method of the above-mentioned embodiment.
According to the transaction progress display method, the transaction progress display device, the computer readable storage medium and the computer equipment, the confidence time of the front-end transaction is generated according to the historical transaction time of the front-end transaction, the confidence time of the corresponding background transaction is generated according to the historical transaction time of the corresponding background transaction, the progress value of the front-end transaction is estimated by using the confidence time of the front-end transaction and the confidence time of the corresponding background transaction, the transaction progress is displayed according to the progress value, a front-end user can see the transaction progress in real time, the transaction progress is known, the transaction can be completed only by waiting for a long time, and the user experience is greatly improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts. In the drawings:
FIG. 1 is a flow chart illustrating a transaction progress display method according to an embodiment of the invention;
FIG. 2 is a flow diagram illustrating a method for estimating a progress value of a front-end transaction during execution of the front-end transaction based on a confidence time of at least one background transaction and a confidence time of the front-end transaction, in accordance with an embodiment of the present invention;
FIG. 3 is a schematic flow chart illustrating a method for statistically calculating at least one historical transaction time of each background transaction in at least one background transaction to obtain a confidence time of the at least one background transaction according to an embodiment of the present invention;
FIG. 4 is a flowchart illustrating a method for correcting an initial estimated time of at least one background transaction by using a confidence time of a front-end transaction to obtain a confidence time of at least one background transaction according to an embodiment of the present invention;
FIG. 5 is a flow diagram illustrating a method for estimating a progress value of a front-end transaction during execution of the front-end transaction based on a confidence time of at least one background transaction and a confidence time of the front-end transaction according to another embodiment of the invention;
FIG. 6 is a flowchart illustrating a method for displaying progress of a front-end transaction according to a progress value of the front-end transaction according to an embodiment of the invention;
fig. 7 is a schematic structural diagram of a transaction progress display device according to an embodiment of the invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the embodiments of the present invention are further described in detail below with reference to the accompanying drawings. The exemplary embodiments and descriptions of the present invention are provided to explain the present invention, but not to limit the present invention.
Fig. 1 is a flowchart illustrating a transaction progress display method according to an embodiment of the present invention. As shown in fig. 1, the transaction progress display method of some embodiments may include:
step S110: acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the at least one background transaction is generated according to at least one historical transaction time of the at least one background transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction;
step S120: during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction;
step S130: and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction.
In the step S110, the transaction progress may refer to a processing progress of a transaction performed at a bank, and the transaction may refer to a transaction processing procedure of withdrawing money, inquiring a balance, purchasing and managing money, transferring money, opening a card, modifying personal information, and the like. The front-end transaction refers to a transaction at a user end, and can be a transaction at a front-end menu interface, and the front-end menu interface can be a front-end menu interface of a bank intelligent counter, for example. One front-end transaction may correspond to one or more background transactions. For example, when a customer makes a transaction at a bank smart counter front-end menu interface, there may be several transactions that actually occur between the smart counter system and the back-end system, i.e., the transactions at each front-end menu interface and the transactions that actually occur at the system may be in a one-to-many relationship. The actual transaction corresponding to the transaction (front-end transaction) of the front-end menu interface may be referred to as a background transaction corresponding to the front-end transaction.
The time from the initiation of the front-end transaction by the intelligent counter to the receipt of the result returned by the background to the front-end transaction is the transaction time of the front-end transaction. The time from the initiation of a background transaction of the front-end transaction by the intelligent counter to the receipt of the result of the background transaction is the transaction time of the background transaction. The transaction time of the front-end transaction can be the sum of the transaction time of each background transaction corresponding to the front-end transaction, and the transaction time of the front-end transaction and the transaction time of each background transaction are not completely equal due to the time required by the processing of the system program, but the actual processing of the system is usually very small and can be ignored, so that the two transaction times are approximately equal.
The actual transaction time for each front-end transaction or background transaction may be different for various reasons. A transaction time may be estimated for each of the front-end transactions or the background transactions, for example, by statistical methods. The confidence time may be an average of actual transaction times or may be set to a time value such that the probability of a transaction time value in the range of 0 to the time value is a set probability value or an estimate using other statistical methods.
For a front-end, such as an intelligent counter, the daily transaction amount can be very large, and the statistical law of the transaction time can be accurately reflected by using the historical data of the transaction time of the transactions. For a large amount of historical transactions, the transaction start-stop time of the front-end transaction and the transaction start-stop time of the background transaction corresponding to the front-end transaction can be recorded in the database, or the transaction time of the front-end transaction and the transaction time of the background transaction corresponding to the front-end transaction can be recorded in the database, so that the historical transaction time of the front-end transaction can be called from the database to carry out statistical calculation to obtain the confidence time of the front-end transaction, and the historical transaction time of the background transaction can be called from the database to carry out statistical calculation to obtain the confidence time of the background transaction.
In step S120, the front-end transaction execution period may refer to a process from the front-end initiating a transaction to the background returning a final transaction processing result to the front-end. The progress value should be able to reflect the progress of the execution of the front-end transaction. The at least one background transaction corresponding to the front-end transaction can be executed in a certain sequence, the consumed time of the executed background transaction can be estimated according to the confidence time of the at least one background transaction corresponding to the front-end transaction, the total consumed time of the front-end transaction can be estimated according to the confidence time of the front-end transaction, and the progress value of the front-end transaction can be estimated according to the consumed time and the total consumed time of the executed background transaction.
In the above step S130, the transaction progress may be displayed on the front end, for example, the smart counter interface, in various manners, such as percentage, progress bar, and the like, and the progress bar may be, for example, a bar, a circle, and the like.
In the embodiment, the confidence time of the front-end transaction is generated according to the historical transaction time of the front-end transaction, the confidence time of the corresponding background transaction is generated according to the historical transaction time of the corresponding background transaction, the progress value of the front-end transaction is estimated by using the confidence time of the front-end transaction and the confidence time of the corresponding background transaction, and the transaction progress is displayed according to the progress value, so that a front-end user can see the transaction progress in real time, know how much the transaction is completed, know how long the transaction is needed to be completed, and greatly improve the user experience.
In some embodiments, in the step S110, generating the confidence time of the at least one background transaction according to the at least one historical transaction time of the at least one background transaction may include: performing statistical calculation on at least one historical transaction time of each background transaction in the at least one background transaction to obtain a confidence time of the at least one background transaction; generating a confidence time for the front-end transaction based on at least one historical transaction time for the front-end transaction may include: and carrying out statistical calculation on at least one historical transaction time of the front-end transaction to obtain the confidence time of the front-end transaction. The method of performing statistical calculation to obtain the confidence time may be, for example, averaging, or other statistical calculation methods. In this embodiment, the statistical rule of the transaction time may be obtained by statistically calculating the historical data of the transaction time, and then the confidence time may be determined.
FIG. 2 is a flow chart illustrating a method for estimating a progress value of a front-end transaction during execution of the front-end transaction based on a confidence time of at least one background transaction and a confidence time of the front-end transaction according to an embodiment of the invention. As shown in fig. 2, the step S120 of estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction during the execution of the front-end transaction may include:
step S121: acquiring a background transaction of the front-end transaction after the execution during the execution of the front-end transaction;
step S122: extracting the confidence time of the executed background transaction from the confidence time of the at least one background transaction;
step S123: and determining the progress value of the front-end transaction according to the sum of the confidence time of all the executed background transactions and the confidence time of the front-end transaction.
In step S121, corresponding to a front-end transaction, every time a processing result of a corresponding background transaction is returned, the name of the background transaction may be recorded, and the executed background transaction may be known according to the recorded name of the background transaction. In step S122, the confidence time of the corresponding background transaction can be found from the confidence time of the at least one background transaction according to the known name of the executed background transaction. In step S123, the executed background transactions may be one or more, the total transaction time of the executed background transactions may be estimated according to the sum of the confidence times of the executed background transactions, and when there is no executed background transaction, the sum here may be set to 0. A total transaction time for the front-end transaction may be estimated based on the confidence time for the front-end transaction. The progress of the front-end transaction can be reflected by the ratio of the total transaction time of the executed background transaction to the total transaction time of the front-end transaction. Specifically, for example, a ratio of the confidence time of all executed background transactions and the sum of the running time of the currently executed background transaction to the confidence time of the front-end transaction is calculated, and a progress value of the front-end transaction is determined according to the ratio. In other embodiments, the confidence time of the front-end transaction may be replaced with a sum of the confidence times of the at least one background transaction.
Fig. 3 is a flowchart illustrating a method for statistically calculating at least one historical transaction time of each background transaction in at least one background transaction to obtain a confidence time of the at least one background transaction according to an embodiment of the present invention. As shown in fig. 3, statistically calculating at least one historical transaction time for each of the at least one background transaction to obtain a confidence time for the at least one background transaction may include:
step S111: performing statistical calculation on each historical transaction time of each background transaction in the at least one background transaction to obtain initial estimated time of the at least one background transaction;
step S112: and correcting the initial estimated time of the at least one background transaction by using the confidence time of the front-end transaction to obtain the confidence time of the at least one background transaction.
In step S111, the statistical calculation may be performed by, for example, averaging or other statistical calculation methods. The initial estimated time may be used directly as the confidence time or the result of further modification may be used as the confidence time. In the step S112, the transaction time of the front-end transaction is predicted to be more accurate relative to the sum of the confidence times of the corresponding background transactions, so that the initial estimated time of the background transaction is corrected by using the confidence time of the front-end transaction, so as to obtain a more accurate progress value and execution progress.
In this embodiment, the progress of the front-end transaction can be estimated more accurately by correction.
Fig. 4 is a flowchart illustrating a method for correcting an initial estimated time of at least one background transaction by using a confidence time of a front-end transaction to obtain a confidence time of at least one background transaction according to an embodiment of the present invention. As shown in fig. 4, the step S112 of correcting the initial estimated time of the at least one background transaction by using the confidence time of the front-end transaction to obtain the confidence time of the at least one background transaction may include:
step S1121: calculating the difference value between the confidence time of the front-end transaction and the sum of the initial estimated time of all the at least one background transaction, and determining a correction value according to the difference value and the number of the at least one background transaction;
step S1122: and calculating the sum of the correction value and the initial estimated time of each background transaction in the at least one background transaction to obtain the confidence time of the at least one background transaction.
In step S1121, the difference may be divided by the number of the at least one background transaction to obtain a correction value; alternatively, a different correction value may be determined for each background transaction, but the sum of the correction values for all background transactions is required to equal the difference. The difference between the confidence time t of the front-end transaction and the sum of the initial estimated times t1, t2, …, tn of all the at least one background transaction may be represented as t-t1-t2-.. times-tn, and the correction value obtained by dividing the difference t-t1-t2-. times-tn by the number n of the at least one background transaction may be represented as (t-t1-t2-. times-tn)/n. In step S1122, the confidence time of the ith background transaction may be represented as ti + (t-t1-t2-. -tn)/n, where ti is the initial estimated time of one background transaction from t1 to tn. The front-end transaction progress is generally calculated more accurately by using the confidence time of the front-end transaction than by using the initial estimated time of the background transaction, the deviation can be represented as the above difference t-t1-t2-.. multidot.tn, and the initial estimated time ti of the background transaction is increased by a correction value (t-t1-t2-. multidot.tn)/n to compensate the deviation, so that the front-end transaction progress is calculated more accurately by using the confidence time of the background transaction.
In some embodiments, statistically calculating at least one historical transaction time for the front-end transaction to obtain the confidence time for the front-end transaction may include: and carrying out statistical calculation on at least one historical transaction time of the front-end transaction to obtain the confidence time of the front-end transaction which is greater than a first set time. The first set time may be, for example, one minute, 10 seconds, etc., and front-end transactions with longer transaction time may be counted, and the transaction progress may be prompted only for the front-end transactions.
FIG. 5 is a flow chart illustrating a method for estimating a progress value of a front-end transaction during execution of the front-end transaction based on a confidence time of at least one background transaction and a confidence time of the front-end transaction according to another embodiment of the invention. As shown in fig. 5, the step S120 of estimating the progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction during the execution of the front-end transaction may include:
step S124: when the waiting time of the latest executed background transaction in the front-end transaction is less than a second set time and the latest executed background transaction is not executed completely, taking the waiting time as the progress value of the latest executed background transaction; when the waiting time of the latest executed background transaction in the front-end transaction is greater than or equal to the second set time and the latest executed background transaction is not executed completely, taking the second set time as the progress value of the latest executed background transaction; when the execution of the latest executed background transaction is completed, taking the confidence time of the latest executed background transaction as the progress value of the latest executed background transaction; the second set time is less than the confidence time of the recently executed background transaction;
step S125: and estimating the progress value of the front-end transaction according to the confidence time of the background transaction which is executed and completed before the latest executed background transaction in the front-end transaction and the progress value of the latest executed background transaction.
In the above step S124, the second set time may be a value slightly smaller than the confidence time of the background transaction executed recently, and may be obtained by subtracting a specific value from the confidence time of the background transaction executed recently. When the waiting time T of the latest executed background transaction in the front-end transaction is less than the second set time Ti, the progress can be more real by using the waiting time T as the progress value of the latest executed background transaction. When the waiting time T of the latest executed background transaction in the front-end transaction is greater than or equal to the second set time Ti and the latest executed background transaction is not executed completely, it indicates that the latest executed background transaction exceeds the expected execution time, and the second set time Ti is used as the progress value of the latest executed background transaction to estimate the progress value of the front-end transaction in step S125, so that the progress can be suspended in the execution state of the latest executed background transaction, and the progress error or inaccurate progress prompt is prevented.
FIG. 6 is a flowchart illustrating a method for displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction according to an embodiment of the invention. As shown in fig. 6, the step S130 of displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction may include:
step S131: determining a progress percentage and drawing a progress bar according to the progress value of the front-end transaction;
step S132: and displaying the progress percentage and/or the progress bar as the execution progress of the front-end transaction.
The progress value of the front-end transaction can be a fraction or decimal, and the progress value can be converted into a percentage form. Or the progress bars with different lengths can be drawn according to the progress value so as to show the length of the progress. The maximum value of the progress percentage may be 100%, the progress bar may have a total length, and the progress bar and the percentage may be used in combination in another embodiment. The progress of the transaction may be visually displayed by a percentage or progress bar.
In an embodiment, taking a bank intelligent counter as an example of a front end, the transaction progress display method may include:
step 1, counting and sorting out the transactions with longer transaction time (such as the average value exceeds one minute) on the intelligent counter and the corresponding background transactions, and calculating the confidence time of each transaction.
And 2, correcting the confidence time of the corresponding background transaction for each transaction A which is collected in the above arrangement. For transaction a, the confidence time is t, assuming the background transaction order is B1, B2,. BN, with corresponding transaction confidence times: t1, t2.. tn. And correcting the transaction time of the background transaction according to the relation of the n +1 times. One modification method is as follows: let the confidence time of B1 be t1+ (t-t1-t2-.,. -tn)/n, B2.. BN, and the like.
Step 3. when the customer performs transaction A on the interface, if the customer has successfully completed transaction B1, B2 to Bi, the progress can be estimated as: s ═ t1+ t2. + ti)/t. The progress value s is presented to the customer as a percentage of the progress bar.
Step 4. when the transaction BN is complete, the schedule s should be 100%. At this time, the progress display interface should be stopped, and a transaction result interface is displayed for the customer.
The steps 1 and 2 can be executed in advance, and when the intelligent counter has a transaction, the steps 3 and 4 are executed in real time. Or, the steps 1 to 4 are executed in real time when the intelligent counter has a transaction.
Further, a modification algorithm can be used to modify the confidence time of the background transaction, so that the transaction progress can be reflected more accurately. During the background transaction, the progress value may be modified appropriately, for example, the following method may be adopted: when the transaction Bi is executed currently, assuming that the waiting time of the transaction Bi is T, and when T is less than Ti (Ti is a value slightly less than Ti), taking the corrected value si as T/T as the progress value of the transaction Bi; when T is larger than Ti and Bi transaction is not completed, the corrected value si is Ti/T as the progress value of the transaction Bi. The calculated correction value s1 is added to the already calculated progress value t1+ t2+ … + t (i-1) to obtain t1+ t2+ … + t (i-1) + si as the current progress value.
The intelligent counter has huge daily national transaction amount, and accurate confidence time can be obtained by accurately reflecting the statistical rule of transaction time by historical transaction time data. Aiming at the transaction operation with longer waiting time of a client, the statistical distribution and the confidence time of the transaction time of the front-end transaction and the corresponding background transaction are obtained, and the transaction progress is estimated based on the transaction and the confidence time of the corresponding background transaction, so that the client can see the transaction progress in real time, know how long the transaction waits in a large outline, display some humanized languages for the client to sooth the client or display some interesting contents for the client, and the humanized service can greatly improve the client experience. This helps to enhance the customer experience and helps to enhance the customer's pre-bank stickiness, especially when the waiting time for the transaction is particularly long.
Based on the same inventive concept as the transaction progress display method shown in fig. 1, an embodiment of the present invention further provides a transaction progress display apparatus, as described in the following embodiments. Because the principle of the transaction progress display device for solving the problems is similar to the transaction progress display method, the implementation of the transaction progress display device can refer to the implementation of the transaction progress display method, and repeated parts are not repeated.
Fig. 7 is a schematic structural diagram of a transaction progress display device according to an embodiment of the invention. As shown in fig. 7, the transaction progress display device of some embodiments may include: a confidence time acquisition unit 210, a progress value generation unit 220, and a transaction progress display unit 230, which are connected in sequence.
A confidence time obtaining unit 210, configured to: acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the at least one background transaction is generated according to at least one historical transaction time of the at least one background transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction;
a progress value generating unit 220 configured to: during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction;
a transaction progress display unit 230 for: and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction.
In another embodiment, the transaction progress display device may include 3 basic modules: the system comprises a transaction statistics calculation module, a transaction progress calculation module and an intelligent counter progress display module. The transaction statistics calculation module may be to: a corresponding confidence time is calculated for each transaction using the transaction time history data. The transaction progress calculation module may be to: and estimating the transaction progress in real time in the process of completing the transaction A by the system. The intelligent counter progress display module may be used to: and displaying the progress of the transaction to the client according to the progress estimation result.
Embodiments of the present invention further provide a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps of the method described in the above embodiments.
The embodiment of the present invention further provides a computer device, which includes a memory, a processor, and a computer program stored in the memory and capable of running on the processor, and when the processor executes the computer program, the steps of the method described in the above embodiments are implemented.
According to the transaction progress display method, the transaction progress display device, the computer readable storage medium and the computer equipment, the confidence time of the front-end transaction is generated according to the historical transaction time of the front-end transaction, the confidence time of the corresponding background transaction is generated according to the historical transaction time of the corresponding background transaction, the progress value of the front-end transaction is estimated by using the confidence time of the front-end transaction and the confidence time of the corresponding background transaction, the transaction progress is displayed according to the progress value, a front-end user can see the transaction progress in real time, the transaction progress is known, the transaction can be completed only by waiting for a long time, and the user experience is greatly improved.
In the description herein, reference to the description of the terms "one embodiment," "a particular embodiment," "some embodiments," "for example," "an example," "a particular example," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. The sequence of steps involved in the various embodiments is provided to schematically illustrate the practice of the invention, and the sequence of steps is not limited and can be suitably adjusted as desired.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are only exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims (10)

1. A transaction progress display method, comprising:
acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction; the confidence time of the at least one background transaction is generated by firstly obtaining the initial estimation time of the at least one background transaction according to at least one historical transaction time of the at least one background transaction and then correcting the initial estimation time according to the confidence time of the front-end transaction;
during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction;
and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction.
2. The transaction progress display method of claim 1,
generating a confidence time for the front-end transaction based on at least one historical transaction time for the front-end transaction, comprising:
performing statistical calculation on at least one historical transaction time of the front-end transaction to obtain confidence time of the front-end transaction;
generating an initial estimated time for the at least one background transaction based on the at least one historical transaction time for the at least one background transaction and the confidence time for the front-end transaction, comprising:
and carrying out statistical calculation on at least one historical transaction time of each background transaction in the at least one background transaction to obtain the initial estimated time of the at least one background transaction.
3. The transaction progress display method of claim 1, wherein estimating the progress value of the front-end transaction during execution of the front-end transaction based on the confidence time of the at least one background transaction and the confidence time of the front-end transaction comprises:
acquiring a background transaction of the front-end transaction after the execution during the execution of the front-end transaction;
extracting the confidence time of the executed background transaction from the confidence time of the at least one background transaction;
and determining the progress value of the front-end transaction according to the sum of the confidence time of all the executed background transactions and the confidence time of the front-end transaction.
4. The transaction progress display method of claim 2, wherein correcting the initial estimated time of the at least one background transaction using the confidence time of the front-end transaction to obtain the confidence time of the at least one background transaction comprises:
calculating the difference value between the confidence time of the front-end transaction and the sum of the initial estimated time of all the at least one background transaction, and determining a correction value according to the difference value and the number of the at least one background transaction;
and calculating the sum of the correction value and the initial estimated time of each background transaction in the at least one background transaction to obtain the confidence time of the at least one background transaction.
5. The transaction progress display method of claim 2, wherein statistically calculating at least one historical transaction time for the front-end transaction to obtain a confidence time for the front-end transaction comprises:
and carrying out statistical calculation on at least one historical transaction time of the front-end transaction to obtain the confidence time of the front-end transaction which is greater than a first set time.
6. The transaction progress display method of claim 1, wherein estimating the progress value of the front-end transaction during execution of the front-end transaction based on the confidence time of the at least one background transaction and the confidence time of the front-end transaction comprises:
when the waiting time of the latest executed background transaction in the front-end transaction is less than a second set time and the latest executed background transaction is not executed completely, taking the waiting time as the progress value of the latest executed background transaction; when the waiting time of the latest executed background transaction in the front-end transaction is greater than or equal to the second set time and the latest executed background transaction is not executed completely, taking the second set time as the progress value of the latest executed background transaction; when the execution of the latest executed background transaction is completed, taking the confidence time of the latest executed background transaction as the progress value of the latest executed background transaction; the second set time is less than the confidence time of the recently executed background transaction;
and estimating the progress value of the front-end transaction according to the confidence time of the background transaction which is executed and completed before the latest executed background transaction in the front-end transaction and the progress value of the latest executed background transaction.
7. The transaction progress display method of claim 1, wherein displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction comprises:
determining a progress percentage and drawing a progress bar according to the progress value of the front-end transaction;
and displaying the progress percentage and/or the progress bar as the execution progress of the front-end transaction.
8. A transaction progress display device, comprising:
a confidence time acquisition unit for: acquiring the confidence time of at least one background transaction corresponding to a front-end transaction and the confidence time of the front-end transaction; the confidence time of the front-end transaction is generated according to at least one historical transaction time of the front-end transaction; the confidence time of the at least one background transaction is generated by firstly obtaining the initial estimation time of the at least one background transaction according to at least one historical transaction time of the at least one background transaction and then correcting the initial estimation time of the at least one background transaction according to the confidence time of the front-end transaction;
a progress value generation unit configured to: during the execution of the front-end transaction, estimating a progress value of the front-end transaction according to the confidence time of the at least one background transaction and the confidence time of the front-end transaction;
a transaction progress display unit for: and displaying the execution progress of the front-end transaction according to the progress value of the front-end transaction.
9. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the method of claims 1 to 7.
10. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the method of claims 1 to 7 are implemented when the processor executes the program.
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