CN109285227A - RFID road-surface concrete service management platform - Google Patents

RFID road-surface concrete service management platform Download PDF

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Publication number
CN109285227A
CN109285227A CN201810916332.2A CN201810916332A CN109285227A CN 109285227 A CN109285227 A CN 109285227A CN 201810916332 A CN201810916332 A CN 201810916332A CN 109285227 A CN109285227 A CN 109285227A
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China
Prior art keywords
service
road
function
parking
patrol
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CN201810916332.2A
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Chinese (zh)
Inventor
傅晓亮
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Central Automobile Port (shenzhen) Industrial Ltd By Share Ltd
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Central Automobile Port (shenzhen) Industrial Ltd By Share Ltd
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Priority to CN201810916332.2A priority Critical patent/CN109285227A/en
Publication of CN109285227A publication Critical patent/CN109285227A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07BTICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B15/00Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
    • G07B15/02Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems
    • GPHYSICS
    • G08SIGNALLING
    • G08GTRAFFIC CONTROL SYSTEMS
    • G08G1/00Traffic control systems for road vehicles
    • G08G1/14Traffic control systems for road vehicles indicating individual free spaces in parking areas
    • G08G1/145Traffic control systems for road vehicles indicating individual free spaces in parking areas where the indication depends on the parking areas
    • G08G1/147Traffic control systems for road vehicles indicating individual free spaces in parking areas where the indication depends on the parking areas where the parking area is within an open public zone, e.g. city centre

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

RFID road-surface concrete service management platform, it is related to parking management technical field, and service function plate (1), trading function plate (2), supervision law enforcement function plate (3), safety guarantee function plate (4), which homogeneously connect, transmits information;It realizes road-surface concrete intelligent management, support the live parking facility including radio-frequency technique (RFID), the basic information of effective use road network resource is provided for traffic management organizations decision-making level, it realizes and road-surface concrete position resource is flexibly dynamically visually adjusted according to road pressure, it is easy to operate, save resource.

Description

RFID road-surface concrete service management platform
Technical field:
The present invention relates to parking management technologies to lead plate, and in particular to a kind of RFID road-surface concrete service management platform.
Background technique:
With the rapid growth of urban automobile, motor vehicles parking facility has become indivisible in Traffic Systems Component part is the imbalance between supply and demand of stopping at release facility, and many cities enable road-surface concrete facilities, urban road two sides or It marks several road surfaces and is parked in limited time for motor vehicle in side.However, due at present to road-surface concrete lack effective supervision tool and Method causes path resource to be usually abused, and leads to traffic jam, seriously affects traffic, has violated setting road-surface concrete facility Facilitate civic original intention.Therefore, be badly in need of a kind of road-surface concrete service management platform, make road-surface concrete facility be fully used and Effectively supervision realizes the intelligence of road-surface concrete management, provides decision support for Scientific Regulation traffic.
Summary of the invention:
The object of the present invention is to provide a kind of RFID road-surface concrete service platforms, it realizes road-surface concrete Intelligent Service Change, management automation, provides the basic information of effective use road network resource for traffic management organizations decision-making level, and then according to road Pressure flexibly dynamically adjusts road-surface concrete position resource, user-friendly for operation, managing visual.
In order to solve the problems existing in background technology, the present invention is to adopt the following technical scheme that it includes service function Plate, trading function plate, supervision law enforcement function plate, safety guarantee function plate, service function plate, trading function plate Block, supervision, which are enforced the law, is connected with each other transmission information between function plate, safety guarantee function plate.
The service function plate is the repertoire that realization road-surface concrete services all scenes, and is " trading function Whole parameter element required for plate ", including following functions:
(1.1), it the planning at urban road road-surface concrete band scene and sets up, the setting of stop bit flag, graticule;
(1.2), the monitoring, management of parking stall state and the generation of parking stall status information;
(1.3), the application information of parking service and accept confirmation and these information and service queue generation and place Reason;
(1.4), parking service duration in parking stall calculates and services the generation of classification information;
(1.5), the information manually provided according to the signal of road-surface concrete plant facility equipment and patrol, to parking service State carry out comprehensive analysis and judgement, confirmation or correction;
(1.6), it sends and interacts or give user's various information of prompt caused by service consumption with user scene;
(1.7), data information caused by above-mentioned (1.1-1.5) is pushed into this platform and specifies transmission path, as " friendship The input parameter of easy function plate ", and generate transaction journal;
(1.8), realize that the instruction at summary responses control center carries out real-time Data Transmission.
The trading function plate: under the premise of the abundant input parameter that " service function plate " provides, according to industry Business rule and policy, realizes the repertoire of parking service consumer sale overall process, including following functions:
(2.1), the function of the service charging strategy that can be pre-configured and rule is realized;
(2.2), the function of single, repeatedly the consumption charging and data summarization such as total is realized;
(2.3), the function that allocation settlement data are carried out under the conditions of the setting of various customer accounts and service constraints is realized;
(2.4), consumer credit information management, the function including blacklist, white list, Red List etc. are realized;
(2.5), realize that consumption service transaction risk determines, insufficient to the transaction for having potential risk such as arrearage, account balance, The function that client etc. in blacklist prompts or alarms;
(2.6), it realizes automatic inspection and audits " charging ", " sorting ", " clearing " links data, state and divided Analyse the function of determining;
(2.7), it realizes the instruction for executing control center immediately, the function of real time data is provided.
The supervision law enforcement function plate is to realize processing Misuse service and parking offense, and supervision scene is patrolled Patrol the repertoire of person works' situation, including process function below:
(3.1), go on patrol scheduling flow: command scheduling authorities are to all kinds of the needing manual inspection of the tasks, most from trend Close patrol or manual specify distribute the terminal that electronic tasks list → job order is pushed to patrol, receive an assignment simultaneously It execute → does not receive an assignment, retracts patrol after sending work process → receive an assignment again and then executes separated to scene, illegal parking Chapter forensics process → facility failure then executes plant maintenance process → other live emergency cases, then executes related coordination process.
(3.2), law enforcement forensics process: service management platform detects violation information, sends patrol task → search automatically And terminal → the patrol for pushing task to nearest patrol receives an assignment, and carries out verifying → vehicle to scene according to prompt It sails out of, sells single, vehicle does not sail out of, takes pictures to collect evidence → be confirmed whether and break rules and regulations, and not violating the regulations then to sell single, confirmation is violating the regulations then to be issued in violation of rules and regulations Notification sheet, and upload violating the regulations be recorded behind backstage → confirmed and execute revocation record or traffic police withhold fine in violation of rules and regulations.
(3.3), customer complaint process flow: service consumer by making a phone call, mobile application APP, site for service etc. Dispute → contact staff and consumer's telephonic communication are submitted, consumer, which approves, to link up as a result, then processing terminate;Link up result not by Approve, then complaint handling request slip → command scheduling center is checked and judges whether it is payment and disputes on → is submitted to be, then executes and pay Take dispute process process;It is no, then after linking up with responsible department, processing result feedback is filled in, pays a return visit explanation → consumption to consumer Person receives processing result, and then process terminates;Do not receive, then re-executes customer complaint process flow.
The safety guarantee function plate is the repertoire realizing that plateform system is safe and stable, quickly running: including Following process function:
(4.1), backup and recovery: the backup of local and remote side real time data is supported;Primary and secondary service is supported to be mutually backups, Primary and secondary platform automatically switches under abnormal conditions.
(4.2), abnormal monitoring: live parking facility device talk such as thrusts, removes at the abnormal alarms;Main service platform operation Abnormal alarm.
(4.3), surveillance and control measure: the real-time service condition of monitor supervision platform hardware such as CPU, memory, disk space etc. is run, it can Configure alarm parameters;Record platform operation and maintenance log.
The invention has the following beneficial effects: road-surface concrete intelligent management is realized, support to include radio-frequency technique (RFID) Live parking facility, for traffic management organizations decision-making level provide effective use road network resource basic information, realize visualization Ground flexibly dynamically adjusts road-surface concrete position resource according to road pressure.
Detailed description of the invention:
Fig. 1 is the structural diagram of the present invention;
Fig. 2 is general function demand figure of the invention;
Fig. 3 is external interface connection schematic diagram of the present invention;
Fig. 4 is internal interface connection schematic diagram in the present invention;
Fig. 5 is the list of present embodiment external interface;
Fig. 6 is internal interface list in present embodiment;
Fig. 7 a is the schematic diagram of parking mode A-E in embodiment;Fig. 7 b is the schematic diagram of parking mode F-J in embodiment.
Specific embodiment:
Referring to Fig. 1-Fig. 6, present embodiment adopts the following technical scheme that it includes service function plate 1, transaction function Energy plate 2, supervision law enforcement function plate 3, safety guarantee function plate 4, service function plate 1, trading function plate 2, supervision Law enforcement function plate 3, safety guarantee function plate 4, which homogeneously connect, transmits information.
The service function plate 1 is to realize the repertoire for supporting all business of live parking service, and generate and " hand over What scene needed for easy function plate " and front end system provided fully enters condition, comprising the following steps:
(1.1), the planning of road-surface concrete field type facility, set up, identify, setting up containing parking stall, mark, graticule are set It sets;
(1.2), the management of parking stall state and the generation of parking space state information in road-surface concrete field type facility;
(1.3), the application and response confirmation and the generation of service processing and message queue of road-surface concrete service;
(1.4), parking service duration in parking stall calculates and services the generation of classification information;
(1.5), the information that the signal of reception road-surface concrete plant facility equipment and patrol manually provide, to parking service State carry out comprehensive analysis and judgement, confirmation or correction;
(1.6), it sends and interacts or give user's various information of prompt caused by service consumption with user scene;
(1.7), data information caused by above-mentioned (1.1-1.5) is pushed into this platform and specifies transmission path, as " friendship The input parameter of easy function plate ", and generate transaction journal;
(1.8), realize that the instruction at summary responses control center carries out real-time Data Transmission.
The trading function plate 2: under the premise of the abundant input parameter that " service function plate " provides, clothes are realized The repertoire for consumer sale overall process of being engaged in, further comprising the steps of:
(2.1), the service charging strategy and standard that can be pre-configured and flexibly define change are realized;
(2.2), single, repeatedly service consumptions charging and the data summarization such as total are realized;
(2.3), the function that allocation settlement data are carried out under the conditions of the setting of various customer accounts and service constraints is realized;
(2.4), consumer credit hierarchical management, including blacklist, white list, Red List etc. are realized;
(2.5), realize that service consumption transaction risk determines, insufficient to the transaction for having potential risk such as arrearage, account balance, Client etc. in blacklist prompts or alarms;
(2.6), it realizes automatic inspection and audits " charging ", " sorting ", " clearing " links data, state and divided Analysis determines;
(2.7), the instruction for executing control center in real time, provides real-time live data.
The supervision law enforcement function plate 3 includes following process:
(3.1) go on patrol scheduling flow: command scheduling authorities are nearest from trend to all kinds of the needing manual inspection of the tasks Patrol or it is specified by hand distribute the terminal that electronic tasks list → job order is pushed to patrol, receive an assignment and hold It go → does not receive an assignment, retracting patrol after sending work process → receive an assignment again, to scene, illegal parking, which then executes, breaks rules and regulations Forensics process → facility failure then executes plant maintenance process → other live emergency cases, then executes related coordination process.
(3.2), law enforcement forensics process: service management platform detects violation information, sends patrol task → search automatically And terminal → the patrol for pushing task to nearest patrol receives an assignment, and carries out verifying → vehicle to scene according to prompt It sails out of, sells single, vehicle does not sail out of, takes pictures to collect evidence → be confirmed whether and break rules and regulations, and not violating the regulations then to sell single, confirmation is violating the regulations then to be issued in violation of rules and regulations Notification sheet, and upload violating the regulations be recorded behind backstage → confirmed and execute revocation record or traffic police withhold fine in violation of rules and regulations.
(3.3), customer complaint process flow: service consumer by making a phone call, mobile application APP, site for service etc. Dispute → contact staff and consumer's telephonic communication are submitted, consumer, which approves, to link up as a result, then processing terminate;Link up result not by Approve, then complaint handling request slip → command scheduling center is checked and judges whether it is payment and disputes on → is submitted to be, then executes and pay Take dispute process process;It is no, then after linking up with responsible department, processing result feedback is filled in, pays a return visit explanation → consumption to consumer Person receives processing result, and then process terminates;Do not receive, then re-executes customer complaint process flow.
The safety guarantee function plate 4 includes following process:
(4.1), event alarm process flow: background system alarm collection is reminded, and is generated in alarm notification → command scheduling The heart carries out alarming processing and scheduling, is confirmed whether failure classes alarm → no, then pin list after auditing;It is then Operation and Maintenance Center to be commanded to send Operation work order out issues O&M team processing work order after message informing, processing feedback conclusion is filled in after execution processing, and execute phase Close pin single process.After Operation and Maintenance Center obtains message informing, such as significant trouble, it need to report that managerial decision layer carries out respective handling.
(4.2), equipment maintenance process: command scheduling center issue equipment fault notification sheet → patrol officer obtain short message or PDA prompting → scene confirmation, fills in equipment state, if for equipment fault → no, then sells single;Be then generate maintenance request slip, Maintenance of equipment work order judges that processing side → maintenance staff are voluntarily handled and producer/service provider is handled, is both needed to short message, phone, postal The transmissions such as part, fax, letters repair work order, maintenance of equipment or replacement after execute patrol officer check and accept, fill in troubleshooting conclusion, The related procedures such as pin list.
Service field " emergency rating " processing scheme and process (refer mainly to large area equipment fault, network failure, serious friendship Logical congestion, social accident, the urgent control of government, when causing system to be not normally functioning when major natural disasters Disposition and self-insurance measure).
The hardware of system includes: database server, cloud computing server, call center and connects in present embodiment Function Access Gateway, wireless relay, radio frequency type is wireless parking lot detector, vehicle-mounted radio-frequency card, inspection PDA, rechargeable card issue terminal.
Wherein, database server: database purchase service needed for carrying service includes main real-time data base, backup Real-time data base and inquiry database;
Cloud computing server: providing hardware operation platform for service terminal software, provides service software using virtual machine mode Stacking and redundancy backup;
Call center and access gateway: customer service and mobile portable phone payment are completed;
Wireless relay: it is responsible for management parking stall monitor, the gateway that parking stall sensing network is connect with internet;
Radio frequency type is wireless parking space detector: being responsible for the dead ship condition of monitoring parking stall, and reads that activation is vehicle-mounted to penetrate as needed Frequency card sends out vehicle identification account information;
Vehicle-mounted radio-frequency card: mark vehicle account information;
Inspection PDA: the equipment for staff's to maintain equipment and processing unusual condition;
Rechargeable card issue terminal: for quickly issuing the rechargeable card that stops.
The software of system includes: in present embodiment
A, database software: PGSQL or MySQL;
B, operating system: Linux;
C, back-stage management software: Web back-stage management;Android platform back-stage management software;IOS backstage management of platform software;
D, cloud service management module:
D1, payment interface API;
D2, inspection law enforcement API;
D3, event alarm are subscribed to and notice API: for externally providing the APP of event notice and alarm;
D4, parking stall inquiry and transaction API: for realizing mobile-phone payment APP;
E, intelligent road-surface concrete service platform: realize that parking stall management, state report, the core of completion service function plate are flat Platform;
F, user APP software;
G, inspection APP software;
H, the wechat public accesses software.
The system interface includes internal interface and external interface.Internal interface refers between each plate of internal system Communication interface.External interface refers to plateform system and hands over the outsides such as committee's maneuvering platform, traffic police processing platform, payment platform violating the regulations Interface used in interaction.
System service ability in present embodiment:
5.1, power system capacity: total system supports 150,000 road-surface concrete positions of service and management.
5.2, service charge and supervision: electronic charging mode is taken in the service charge of full platform, and on-site support personnel only bear Duty supervision violating the regulations and parking facility maintenance work, are not involved in charge;It supports in " emergency " state, it can be by controlling command centre The Special Empower in platform, the service of Field Force's manpower intervention and process of collecting fees.
5.3, platform service accuracy rate: 98% is higher than to the judging nicety rate of orderly shutdown state and service, is disappeared to service Take the accuracy of transaction not less than 99.95%.
5.4, platform is from error correcting capability: the sensing of live parking facility, communication apparatus have failure check oneself, self-test capability, Support platform remotely controls and software upgrading.
5.5, break rules and regulations judgement: to do not pay the fees parking and time-out parking etc. 96% or more parking offenses Activity recognition accuracy rate, And it can real-time informing on-site service personnel.
5.6, data acquisition ability: by scene parking sensing equipment automatic collection parking stall state, support passes through scene The handheld terminal of attendant confirms and the data such as transmission violation information.
5.7, data analysis capabilities: when patterned parking stall turnover rate, parking stall frequency of use, parking stall use are provided The parking decision index system data such as section distribution, have stronger data statistics, decision, analysis ability.
Platform operational requirements:
The key operation of this platform: the installation and initialization of parking lot detector, the installation of vehicle-mounted radio-frequency card, wireless relay Installation, being adapted to of parking lot detector and wireless relay, parking lot detector and parking stall adaptation, server installation and maintenance.
6.1, the installation and initialization of parking lot detector: partial installation and two-in-one installation two are supported in parking lot detector installation Kind.Wherein the earth magnetism module installation of partial installation mode needs to initialize.
6.2, the installation of vehicle-mounted radio-frequency card: vehicle-mounted radio-frequency card is mounted between the rearview mirror of motor vehicle and front windshield Position.The strength heat-insulated two-sided top center position for being adhesive in front windshield is used when Anti-dismantling is installed (i.e. after rearview mirror). Installation, maintenance it is all more convenient.
6.3, the installation of wireless relay: there are two types of mounting means for wireless relay.A: solar panels are mounted on separate column It is high-end to avoid being kept the sun off by other objects.Battery case host box is put into anti-theft and waterproof box, then fixes anti-theft and waterproof box In the position of the 1.5m-2m height (being set according to maintenance requirement) of separate column;B: solar panels are mounted on anti-theft and waterproof box Portion selects balcony, tower or the metope of the sunny side on the building of parking near roads to fix.
6.4, the adaptation of parking lot detector and wireless relay: parking lot detector and wireless relay support automatic adaptation, parking stall Detector and wireless relay can configure active and standby multiple wireless relay.
6.5, it the adaptation of parking lot detector and parking stall: is being adapted to from the background according to the unique identification address of parking lot detector Corresponding parking stall.
Embodiment:
There is following parking mode referring to Fig. 7 a, Fig. 7 b the present embodiment:
I, parking mode A: wheel is within white line
Such parking mode parking lot detector detects that the accuracy rate of vehicle reaches 99%;If being mounted with vehicle-mounted penetrate on vehicle Frequency blocks, then card reading accuracy rate reaches 99%.
1 minute internal trigger card reading is primary after detecting motor vehicle and stopping, the card reading again in 5 minutes if not reading card Once, restart a card reading in 10 minutes if not reading also, but during this period if vehicle have been moved off or It left and then cancels timing card reading (all fixed cycle operators for cancelling this parking stall when i.e. vehicle leaves).
II, parking mode B: one third of the wheel into parking stall deficiency vehicle width
Such parking mode requires parking lot detector detection less than vehicle parking, and accuracy rate reaches 70%;If visited Vehicle is measured, then such situation card should not read card, read the probability requirement of card lower than 10%.I.e. such situation reads the several of card Rate is lower than 3%.
III, parking mode C: the parking stall road You Chelin, which blocks up and faces vehicle, is pressed in parking stall outside line
There are following situations for such parking:
III -1, parking stall have had vehicle and card reading or payment, then are not in exception;
If III -2, the parking stall card reading when facing vehicle parking, and when facing vehicle and having card, it should read less than Dao Cheka is faced, accurately Rate should reach 99%.100% should be reached using other verification measures not will use the payment of Lin Dao card;
III -3 is not walked and when parking stall vehicle leaves answers 100% identification vehicle to leave facing vehicle.
IV, parking mode D: it is parked without the road the Che Lin slight crimping of vehicle parking stall
Such situation detect the probability requirement of vehicle lower than 3%, if detect vehicle needs read card probability it is low In 3%, i.e., whole read false rate is lower than 0.9%.Other algorithms should be cooperated to accomplish that 100% pays without using Lin Dao card.
V, parking mode E: the road You Chelin vehicle in parking stall is outer online
Such situation only works as parking stall vehicle without card and unpaid time-consuming just will appear exception, it is desirable that reads the probability of Lin Dao card It is 0;
VI, parking mode F: it is parked outside without the road Che Lin white line parking stall
Such situation should detect no vehicle without card, and parking lot detector detects that the probability of vehicle lower than 2%, matches hop algorithm 100% is answered to accomplish to pay without using Lin Dao card;
VII, parking mode G, H:
Such situation is exception parking, it is desirable that GH wherein at least one position can detecte vehicle, so as to issue Exception parking alarm.
VIII, parking mode I:
Such situation is exception parking, since headstock detects that the probability of vehicle is relatively low inwardly, it is desirable that can accomplish 40% detects the probability of vehicle to trigger exception parking alarm;
IV, parking mode J:
Such situation is exception parking, it is desirable that accomplishes to detect that the probability of vehicle reaches 90% and accuses to trigger exception parking It is alert.
In order to improve the accuracy rate of radio frequency method road-surface concrete detection, accomplish rather to lack the few charging of charging.Vehicle-mounted radio-frequency card Group, which is provided, with wireless relay reads the one-to-one card reading of function auxiliary:
All vehicle-mounted radio-frequency cards in wireless relay taken at regular intervals range of management;
Auxiliary operation correction is carried out to the abnormal conditions on the parking stall of range of management;
Receive the abnormality alarming of the vehicle-mounted radio-frequency card in range, and uploads to management platform processes.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all in essence of the invention Within mind and principle, any modification, equivalent replacement, improvement and so on be should all be included in the protection scope of the present invention.

Claims (5)

1.RFID road-surface concrete service management platform, it is characterised in that it includes service function plate (1), trading function plate (2), supervision law enforcement function plate (3), safety guarantee function plate (4), service function plate (1), trading function plate (2), Supervision law enforcement function plate (3), safety guarantee function plate (4), which homogeneously connect, transmits information.
2. RFID road-surface concrete service management platform according to claim 1, it is characterised in that the service function plate Block (1) the following steps are included:
(2.1), it the planning at urban road road-surface concrete band scene and sets up, the setting of stop bit flag, graticule;
(2.2), the monitoring, management of parking stall state and the generation of parking stall status information;
(2.3), the application information of parking service and accept confirmation and these information and service queue generation and processing;
(2.4), parking service duration in parking stall calculates and services the generation of classification information;
(2.5), the information manually provided according to the signal of road-surface concrete plant facility equipment and patrol, to the shape of parking service State carries out comprehensive analysis and judgement, confirmation or correction;
(2.6), it sends and interacts or give user's various information of prompt caused by service consumption with user scene;
(2.7), data information caused by above-mentioned (1.1-1.5) is pushed into this platform and specifies transmission path, as " transaction function The input parameter of energy plate ", and generate transaction journal;
(2.8), realize that the instruction at summary responses control center carries out real-time Data Transmission.
3. RFID road-surface concrete service management platform according to claim 1, it is characterised in that the trading function plate Block (2) the following steps are included:
(3.1), the function of the service charging strategy that can be pre-configured and rule is realized;
(3.2), the function of single, repeatedly the consumption charging and data summarization such as total is realized;
(3.3), the function that allocation settlement data are carried out under the conditions of the setting of various customer accounts and service constraints is realized;
(3.4), consumer credit information management, the function including blacklist, white list, Red List etc. are realized;
(3.5), realize that consumption service transaction risk determines, insufficient to the transaction for having potential risk such as arrearage, account balance, black name The function that client etc. in list prompts or alarms;
(3.6), automatic inspection and audit " charging ", " sorting ", " clearing " links data, state are realized and analyze and sentences Fixed function;
(3.7), it realizes the instruction for executing control center immediately, the function of real time data is provided.
4. RFID road-surface concrete service management platform according to claim 1, it is characterised in that the supervision law enforcement function Energy plate (3) includes following process:
(4.1), scheduling flow: command scheduling authorities to all kinds of the needing manual inspection of the tasks is gone on patrol, nearest from trend Patrol or manual specify distribute the terminal that electronic tasks list → job order is pushed to patrol, receive an assignment and execute → do not receive an assignment, retracting patrol after sending work process → receive an assignment again, to scene, illegal parking, which then executes, to be broken rules and regulations to take Card process → facility failure then executes plant maintenance process → other live emergency cases, then executes related coordination process.
(4.2), enforce the law forensics process: service management platform detects violation information, sends patrol task → search for and push away automatically Terminal → the patrol for sending task to nearest patrol receives an assignment, verify according to prompt to scene → vehicle sails out of Then sell single, vehicle does not sail out of, takes pictures to collect evidence → be confirmed whether and break rules and regulations, and not violating the regulations then to sell single, violating the regulations then issue of confirmation notifies in violation of rules and regulations It is single, and upload violating the regulations be recorded behind backstage → confirmed and execute revocation record or traffic police withhold fine in violation of rules and regulations.
(4.3), customer complaint process flow: service consumer is by making a phone call, mobile application APP, site for service etc. are submitted Dispute → contact staff and consumer's telephonic communication, consumer, which approves, to link up as a result, then processing terminate;Result is linked up not recognized Can, then submitting complaint handling request slip → command scheduling center is checked and judges whether it is payment and disputes on → is then to execute payment Dispute process process;It is no, then after linking up with responsible department, processing result feedback is filled in, pays a return visit explanation → consumer to consumer Receiving processing result, then process terminates;Do not receive, then re-executes customer complaint process flow.
5. RFID road-surface concrete service management platform according to claim 1, it is characterised in that the safety guarantee function Energy plate (4) includes following process:
(5.1), event alarm process flow: background system alarm collection, remind, generate alarm notification → command scheduling center into Row alarming processing and scheduling are confirmed whether failure classes alarm → no, then pin list after auditing;It is then Operation and Maintenance Center to be commanded to send operation Work order issues O&M team processing work order after message informing, processing feedback conclusion is filled in after execution processing, and execute associated pin list Process.After Operation and Maintenance Center obtains message informing, such as significant trouble, it need to report that managerial decision layer carries out respective handling;
(5.2), equipment maintenance process: command scheduling center issues equipment fault notification sheet → patrol officer's acquisition short message/PDA and mentions It wakes up → scene confirmation, fills in equipment state, if for equipment fault → no, then sell single;It is then to generate maintenance request slip, equipment Work order is repaired, judges that processing side → maintenance staff are voluntarily handled and producer/service provider is handled, is both needed to short message, phone, mail, biography Very, work order is repaired in the transmissions such as letters, and patrol officer is executed after maintenance of equipment/replacement and is checked and accepted, is filled in troubleshooting conclusion, sells single-phase Close process.
CN201810916332.2A 2018-08-13 2018-08-13 RFID road-surface concrete service management platform Pending CN109285227A (en)

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Cited By (2)

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CN110246339A (en) * 2019-05-31 2019-09-17 厦门理工学院 A kind of Intelligentized vehicle management system based on electronic license plate
CN115439942A (en) * 2022-08-12 2022-12-06 北京云星宇交通科技股份有限公司 Centralized management and control system and method for highway toll station based on intelligent lane guiding and adjusting

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