CN109274666A - A kind of self-service consultation method of information of studying abroad - Google Patents
A kind of self-service consultation method of information of studying abroad Download PDFInfo
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- CN109274666A CN109274666A CN201811072455.9A CN201811072455A CN109274666A CN 109274666 A CN109274666 A CN 109274666A CN 201811072455 A CN201811072455 A CN 201811072455A CN 109274666 A CN109274666 A CN 109274666A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0815—Network architectures or network communication protocols for network security for authentication of entities providing single-sign-on or federations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/62—Protecting access to data via a platform, e.g. using keys or access control rules
- G06F21/6218—Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V10/00—Arrangements for image or video recognition or understanding
- G06V10/20—Image preprocessing
- G06V10/25—Determination of region of interest [ROI] or a volume of interest [VOI]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/565—Conversion or adaptation of application format or content
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/2141—Access rights, e.g. capability lists, access control lists, access tables, access matrices
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V30/00—Character recognition; Recognising digital ink; Document-oriented image-based pattern recognition
- G06V30/10—Character recognition
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- General Engineering & Computer Science (AREA)
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Abstract
The invention discloses a kind of self-service consultation methods of information of studying abroad, specifically includes the following steps: S1, first user can be registered by the user registration module in customer certification system, or unit is directly logged in by user and is logged in, when user, which logs in unit using user, to be logged in, user can first pass through user account number and Password Input module in personal account number and Password Input to system, be related to information of studying abroad Counseling Technique field.The self-service consultation method of the information of studying abroad, significantly facilitate the use of user, avoid consultation on the study abroad system customer service busy, make the case where needing user's paper feed to wait in line, it realizes well and establishes intelligent consulting guidance system in consulting system website, solve the problems, such as some simple consultations on the study abroad for user, achieved the purpose that user self-help is seeked advice from, the customer service work load for mitigating consultation on the study abroad system website is realized well, to achieve the purpose that not only to facilitate but also be rapidly performed by user's consulting.
Description
Technical field
The present invention relates to information of studying abroad Counseling Technique field, specially a kind of self-service consultation method of information of studying abroad.
Background technique
Chinese exam-oriented education system is discontented with now with the improvement of people's living standards and people, more and more
The child of oneself is sent to foreign countries and learnt by parents' meeting consideration, and there are also most high school students more to abroad free certainly
And open Learning atmosphere, the education being more willing to outside receiving country, still, since some parents and some students do not contact
These some matters gone abroad to study are crossed, are relatively known little about it to the thing for the preparation of going abroad, it is not known that how this goes to prepare, because
This many students and their parents can carry out on the net consultation on the study abroad before going abroad, in order to which the study of studying abroad to student is helped
It helps.
Current consultation on the study abroad system website is to need user to carry out autonomous click to seek advice from or directly and after consulting mostly
Platform customer service is exchanged, however, such consultation way can be brought great inconvenience to users, it is busy customer service often occur, is needed
The case where wanting user's paper feed to wait in line can not achieve and establish intelligent consulting guidance system in consulting system website, come
Some simple consultations on the study abroad are solved the problems, such as user, are unable to reach the purpose of user self-help consulting, be can not achieve mitigation and study abroad
The customer service work load of consulting system website, to cannot achieve the purpose that not only to facilitate but also be rapidly performed by user's consulting.
Summary of the invention
(1) the technical issues of solving
In view of the deficiencies of the prior art, it the present invention provides a kind of self-service consultation method of information of studying abroad, solves existing
The case where consultation way can be brought great inconvenience to users, and it is busy customer service often occur, and user's paper feed is needed to wait in line is sent out
It is raw, it can not achieve and establish intelligent consulting guidance system in consulting system website, simply to study abroad official communication for user's solution is some
Inquiry topic, is unable to reach the purpose of user self-help consulting, can not achieve the customer service work load for mitigating consultation on the study abroad system website
The problem of.
(2) technical solution
In order to achieve the above object, the present invention is achieved by the following technical programs: a kind of self-service issuer of information of studying abroad
Method, specifically includes the following steps:
S1, first user can be registered by the user registration module in customer certification system, or directly pass through user
It logs in unit to be logged in, when user, which logs in unit using user, to be logged in, user can first pass through user account number and password
The account that input module in personal account number and Password Input to system, then will input user by user identity authentication module
Number and password authenticated；
S2, pass through user identification confirmation module progress real name identity validation later, after confirming successfully, user can be directly entered
Entire consultation on the study abroad system, while user information import modul can will network user in large database concept according to the user information of identification
Information be sent to user seek advice from interface, to be checked for user；
After the real name authentication that S3, user pass through S2, user can be directly entered user by cloud processing module and seek advice from boundary
Face, then user can voluntarily browse the consultation on the study abroad page, can also click dialog box input module, carry out intelligent consulting guidance, use
After family point opens dialog box input module, the problem of seeking advice from can will be needed to be input in dialog box, cloud processing module can control later
Intelligent guidance system carries out intelligent recognition to the text that dialog box inside inputs
Dialog box Word Input module in S4, intelligent guidance system first comes out the Word Input inside dialog box, so
After be sent in text intelligent recognition unit and carry out intelligent recognition, the data conversion module in text intelligent recognition unit can first by
The text conversion of extraction carries out character features capture by feature vector capture module later at binary data information, captures
Characteristic be sent in AI retrieval module, AI retrieval module can by cloud processing module to networking large database concept
It is interior to extract corresponding text information and identified；
S5, later recognition result sending module are sent to the analysis of text intelligent analysis module mechanical energy, text intellectual analysis
Pass through intelligently guiding module after the completion of module analysis and carry out intelligently guiding, cloud processing module can control intelligently guiding module that will correspond to
Intelligently guiding information be sent to user seek advice from interface in come for user watch；
S6, simultaneously cloud the processing module data information that confluence analysis memory module increases user newly that can control database carry out
Storage, and data encryption is carried out by user information encryption unit.
Preferably, the cloud processing module imports mould with customer certification system, intelligent guidance system, user information respectively
Block, networking large database concept, dialog box input module, database integration analysis memory module and user information encryption unit are realized double
To connection.
Preferably, the customer certification system is bi-directionally connected with the realization of user information import modul, and cloud processing module
Output end is connect with the input terminal that user seeks advice from interface.
Preferably, the customer certification system includes user registration module and user logs in unit, and user logs in unit
Including user account number and Password Input module, user identity authentication module and user identification confirmation module.
Preferably, the user account number and the output end of Password Input module and the input terminal of user identity authentication module connect
It connects, and the output end of user identity authentication module is connect with the input terminal of user identification confirmation module.
Preferably, the intelligent guidance system includes dialog box Word Input module, text intelligent recognition unit, text intelligence
Can analysis module and intelligently guiding module, the output end of the dialog box Word Input module is defeated with text intelligent recognition unit
Enter end connection, and the output end of text intelligent recognition unit is connect with the input terminal of text intelligent analysis module, the text intelligence
The output end of energy analysis module is connect with the input terminal of intelligently guiding module.
Preferably, the text intelligent recognition unit includes data conversion module, feature vector capture module, AI retrieval knowledge
Other module and recognition result sending module, the output end of the data conversion module and the input terminal of feature vector capture module connect
It connects, and the output end of feature vector capture module is connect with the input terminal of AI retrieval module, the AI retrieval module
Output end connect with the input terminal of recognition result sending module.
(3) beneficial effect
The present invention provides a kind of self-service consultation methods of information of studying abroad.Have compared with prior art it is following the utility model has the advantages that
The self-service consultation method of the information of studying abroad, specifically includes the following steps: S1, first user can pass through the user in customer certification system
Registration module is registered, or directly by user log in unit log in, S2, later pass through user identification confirmation module into
Row real name identity validation, after confirming successfully, user can be directly entered entire consultation on the study abroad system, the real name that S3, user pass through S2
After authentication, user can be directly entered user by cloud processing module and seek advice from interface, and then user can voluntarily browse and study abroad official communication
The page is ask, dialog box input module can also be clicked, carries out intelligent consulting guidance, the dialog box text in S4, intelligent guidance system
Extraction module first comes out the Word Input inside dialog box, then passes in text intelligent recognition unit and carries out intelligent knowledge
Not, the data conversion module in text intelligent recognition unit can first by the text conversion of extraction at binary data information, S5, it
Recognition result sending module is sent to the analysis of text intelligent analysis module mechanical energy afterwards, after the completion of the analysis of text intelligent analysis module
Intelligently guiding is carried out by intelligently guiding module, S6, cloud processing module can control database confluence analysis memory module pair simultaneously
The data information that user increases newly stores, and carries out data encryption by user information encryption unit, greatly facilitates user
Use, avoid consultation on the study abroad system customer service busy, make the case where needing user's paper feed to wait in line, realize well
Intelligent consulting guidance system is established in consulting system website, is solved the problems, such as some simple consultations on the study abroad for user, is reached
The purpose of user self-help consulting, realizes the customer service work load for mitigating consultation on the study abroad system website, to reach well
Not only facilitated and be rapidly performed by the purpose that user seeks advice from again.
Detailed description of the invention
Fig. 1 is the structural principle block diagram of present system；
Fig. 2 is the structural principle block diagram of text intelligent recognition unit of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
The embodiment of the present invention provides a kind of technical solution referring to FIG. 1-2: a kind of self-service consultation method of information of studying abroad, tool
Body the following steps are included:
S1, first user can be registered by the user registration module in customer certification system, or directly pass through user
It logs in unit to be logged in, when user, which logs in unit using user, to be logged in, user can first pass through user account number and password
The account that input module in personal account number and Password Input to system, then will input user by user identity authentication module
Number and password authenticated；
S2, pass through user identification confirmation module progress real name identity validation later, after confirming successfully, user can be directly entered
Entire consultation on the study abroad system, while user information import modul can will network user in large database concept according to the user information of identification
Information be sent to user seek advice from interface, to be checked for user；
After the real name authentication that S3, user pass through S2, user can be directly entered user by cloud processing module and seek advice from boundary
Face, then user can voluntarily browse the consultation on the study abroad page, can also click dialog box input module, carry out intelligent consulting guidance, use
After family point opens dialog box input module, the problem of seeking advice from can will be needed to be input in dialog box, cloud processing module can control later
Intelligent guidance system carries out intelligent recognition to the text that dialog box inside inputs
Dialog box Word Input module in S4, intelligent guidance system first comes out the Word Input inside dialog box, so
After be sent in text intelligent recognition unit and carry out intelligent recognition, the data conversion module in text intelligent recognition unit can first by
The text conversion of extraction carries out character features capture by feature vector capture module later at binary data information, captures
Characteristic be sent in AI retrieval module, AI retrieval module can by cloud processing module to networking large database concept
It is interior to extract corresponding text information and identified；
S5, later recognition result sending module are sent to the analysis of text intelligent analysis module mechanical energy, text intellectual analysis
Pass through intelligently guiding module after the completion of module analysis and carry out intelligently guiding, cloud processing module can control intelligently guiding module that will correspond to
Intelligently guiding information be sent to user seek advice from interface in come for user watch；
S6, simultaneously cloud the processing module data information that confluence analysis memory module increases user newly that can control database carry out
Storage, and data encryption is carried out by user information encryption unit.
In the present invention, cloud processing module respectively with customer certification system, intelligent guidance system, user information import modul,
Networking large database concept, dialog box input module, database integration analysis memory module and user information encryption unit are realized two-way
Connection.
In the present invention, customer certification system is bi-directionally connected with the realization of user information import modul, and cloud processing module is defeated
Outlet is connect with the input terminal that user seeks advice from interface.
In the present invention, customer certification system includes user registration module and user logs in unit, and user logs in unit packet
Include user account number and Password Input module, user identity authentication module and user identification confirmation module.
In the present invention, the output end of user account number and Password Input module and the input terminal of user identity authentication module connect
It connects, and the output end of user identity authentication module is connect with the input terminal of user identification confirmation module.
In the present invention, intelligent guidance system includes dialog box Word Input module, text intelligent recognition unit, text intelligence
Analysis module and intelligently guiding module, the input of the output end and text intelligent recognition unit of the dialog box Word Input module
End connection, and the output end of text intelligent recognition unit is connect with the input terminal of text intelligent analysis module, the text intelligence
The output end of analysis module is connect with the input terminal of intelligently guiding module.
In the present invention, text intelligent recognition unit includes data conversion module, feature vector capture module, AI retrieval
Module and recognition result sending module, the output end of the data conversion module and the input terminal of feature vector capture module connect
It connects, and the output end of feature vector capture module is connect with the input terminal of AI retrieval module, the AI retrieval module
Output end connect with the input terminal of recognition result sending module.
It should be noted that, in this document, relational terms such as first and second and the like are used merely to a reality
Body or operation are distinguished with another entity or operation, are deposited without necessarily requiring or implying between these entities or operation
In any actual relationship or order or sequence.Moreover, the terms "include", "comprise" or its any other variant are intended to
Non-exclusive inclusion, so that the process, method, article or equipment including a series of elements is not only wanted including those
Element, but also including other elements that are not explicitly listed, or further include for this process, method, article or equipment
Intrinsic element.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be with
A variety of variations, modification, replacement can be carried out to these embodiments without departing from the principles and spirit of the present invention by understanding
And modification, the scope of the present invention is defined by the appended.
Claims (7)
1. a kind of self-service consultation method of information of studying abroad, it is characterised in that: specifically includes the following steps:
S1, first user can be registered by the user registration module in customer certification system, or directly be logged in by user
Unit is logged in, and when user, which logs in unit using user, to be logged in, user can first pass through user account number and Password Input
Module by personal account number and Password Input to system, account number that then user input by user identity authentication module with
Password is authenticated；
S2, pass through user identification confirmation module progress real name identity validation later, after confirming successfully, user can be directly entered entirely
Consultation on the study abroad system, while user information import modul can be according to the user information of identification by the letter of user in large database concept of networking
Breath is sent to user and seeks advice from interface, to check for user；
After the real name authentication that S3, user pass through S2, user can be directly entered user by cloud processing module and seek advice from interface, so
User can voluntarily browse the consultation on the study abroad page afterwards, can also click dialog box input module, carry out intelligent consulting guidance, and user's point is opened
After dialog box input module, the problem of seeking advice from can will be needed to be input in dialog box, cloud processing module can control intelligence and draw later
Guiding systems carry out intelligent recognition to the text that dialog box inside inputs
Dialog box Word Input module in S4, intelligent guidance system first comes out the Word Input inside dialog box, then passes
It send to intelligent recognition is carried out in text intelligent recognition unit, the data conversion module in text intelligent recognition unit will can be extracted first
Text conversion at binary data information, later by feature vector capture module carry out character features capture, the spy of capture
It levies in data transmission to AI retrieval module, AI retrieval module can be mentioned by cloud processing module into networking large database concept
Corresponding text information is taken to be identified；
S5, later recognition result sending module are sent to the analysis of text intelligent analysis module mechanical energy, text intelligent analysis module
Intelligently guiding is carried out by intelligently guiding module after the completion of analysis, cloud processing module can control intelligently guiding module by corresponding intelligence
Information is able to guide to be sent to user and seek advice to watch for user in interface；
S6, the cloud processing module confluence analysis memory module that can control database deposits the data information that user increases newly simultaneously
Storage, and data encryption is carried out by user information encryption unit.
2. the self-service consultation method of a kind of information of studying abroad according to claim 1, it is characterised in that: the cloud processing module point
Not with customer certification system, intelligent guidance system, user information import modul, networking large database concept, dialog box input module, number
It is bi-directionally connected according to library confluence analysis memory module and the realization of user information encryption unit.
3. the self-service consultation method of a kind of information of studying abroad according to claim 2, it is characterised in that: the customer certification system
It is bi-directionally connected with the realization of user information import modul, and the output end of cloud processing module and user seek advice from the input terminal company at interface
It connects.
4. the self-service consultation method of a kind of information of studying abroad according to claim 2, it is characterised in that: the customer certification system
Unit is logged in including user registration module and user, and it includes user account number and Password Input module, user that user, which logs in unit,
Authentication module and user identification confirmation module.
5. the self-service consultation method of a kind of information of studying abroad according to claim 4, it is characterised in that: the user account number and close
Code input module output end connect with the input terminal of user identity authentication module, and the output end of user identity authentication module and
The input terminal of user identification confirmation module connects.
6. the self-service consultation method of a kind of information of studying abroad according to claim 2, it is characterised in that: the intelligent guidance system
It is described right including dialog box Word Input module, text intelligent recognition unit, text intelligent analysis module and intelligently guiding module
The output end of words frame Word Input module is connect with the input terminal of text intelligent recognition unit, and text intelligent recognition unit is defeated
Outlet is connect with the input terminal of text intelligent analysis module, the output end and intelligently guiding module of the text intelligent analysis module
Input terminal connection.
7. the self-service consultation method of a kind of information of studying abroad according to claim 6, it is characterised in that: the text intelligent recognition
Unit includes data conversion module, feature vector capture module, AI retrieval module and recognition result sending module, the number
Connect according to the output end of conversion module with the input terminal of feature vector capture module, and the output end of feature vector capture module with
The input terminal of AI retrieval module connects, the input of the output end and recognition result sending module of the AI retrieval module
End connection.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811072455.9A CN109274666A (en) | 2018-09-13 | 2018-09-13 | A kind of self-service consultation method of information of studying abroad |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201811072455.9A CN109274666A (en) | 2018-09-13 | 2018-09-13 | A kind of self-service consultation method of information of studying abroad |
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| Publication Number | Publication Date |
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| CN109274666A true CN109274666A (en) | 2019-01-25 |
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| CN201811072455.9A Pending CN109274666A (en) | 2018-09-13 | 2018-09-13 | A kind of self-service consultation method of information of studying abroad |
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Citations (5)
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| CN102368246A (en) * | 2011-09-15 | 2012-03-07 | 张德长 | Automatic-answer robot system |
| US20160014580A1 (en) * | 2013-03-07 | 2016-01-14 | Kt Corporation | Messaging automatic response service server and method for transceiving automatic response service message with mobile device |
| CN108009944A (en) * | 2017-12-01 | 2018-05-08 | 广州赞加信息科技有限公司 | A kind of information technology consultative service system based on internet |
| CN108416071A (en) * | 2018-05-11 | 2018-08-17 | 河南尚和中知数据科技有限公司 | A kind of information consulting service system and its consultation method |
| CN108429809A (en) * | 2018-03-15 | 2018-08-21 | 数字中融信息技术河北有限公司 | A kind of information processing method and equipment based on consultation service |
-
2018
- 2018-09-13 CN CN201811072455.9A patent/CN109274666A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102368246A (en) * | 2011-09-15 | 2012-03-07 | 张德长 | Automatic-answer robot system |
| US20160014580A1 (en) * | 2013-03-07 | 2016-01-14 | Kt Corporation | Messaging automatic response service server and method for transceiving automatic response service message with mobile device |
| CN108009944A (en) * | 2017-12-01 | 2018-05-08 | 广州赞加信息科技有限公司 | A kind of information technology consultative service system based on internet |
| CN108429809A (en) * | 2018-03-15 | 2018-08-21 | 数字中融信息技术河北有限公司 | A kind of information processing method and equipment based on consultation service |
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Application publication date: 20190125 |