CN109272125A - Frequent power failure recognition analysis processing method and system - Google Patents

Frequent power failure recognition analysis processing method and system Download PDF

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Publication number
CN109272125A
CN109272125A CN201811276036.7A CN201811276036A CN109272125A CN 109272125 A CN109272125 A CN 109272125A CN 201811276036 A CN201811276036 A CN 201811276036A CN 109272125 A CN109272125 A CN 109272125A
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power failure
power
frequent
work order
event
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Inventor
邹璨
赵峻
刘帅
罗宏珊
杨鸣
黄媚
姜琳杰
郭建杰
莫屾
柳青
李钾锡
昌静
蔡玲
卢雅敏
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Shenzhen Power Supply Co ltd
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Shenzhen Power Supply Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0635Risk analysis of enterprise or organisation activities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06Energy or water supply

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Abstract

The invention provides a method and a system for analyzing and processing frequent power failure, wherein the method comprises the following steps: acquiring power failure event information; determining equipment influenced by the power failure event according to the power failure event information; executing corresponding power failure processing according to the power failure times of the equipment affected by the power failure event and a preset strategy, and if the power failure times of the same equipment reach a first preset time, sending a frequent power failure early warning notice to a preset receiver according to the power failure event information; if the power failure times of the same equipment reach a second preset time, generating and sending a frequent power failure work order to a preset receiver according to the power failure event information; and the preset receiver processes the power failure early warning notice or the power failure work order according to the power failure early warning notice or the power failure work order. The system is used for realizing the method. The method and the system construct a system which can intelligently analyze and identify frequent power failure for business-oriented cooperative operating personnel and monitoring management personnel, and can automatically generate early warning short message notification, automatically generate frequent power failure work orders and the like according to strategies.

Description

A kind of frequent power failure discriminance analysis processing method and system
Technical field
The present invention relates to grid power blackout analysis technical fields, and in particular to a kind of frequent power failure discriminance analysis processing method and System.
Background technique
Customer complaint business refers to client by multiple channels such as phone, website, microblogging, fax, short message, letters to power supply Service, business handling, power supply quality and power grid construction etc. indicate discontented, are distinctly claimed and safeguard its equity and telling for proposing Seek business.
In recent years 95598 hot lines accept customer complaint and statistically analyze by problem category, wherein and frequently having a power failure, it is more prominent to complain, Accounting is larger in complaining analogy.And lack inside power supply enterprise to frequently have a power failure effective management-control method and system support, Frequent outage information interaction is caused to have some setbacks, early warning is not in place with prevention and control, and cooperation and communication mechanism is not perfect, and customer issue tracking is anti- Not in time, frequent power cut problem cannot get effective solution for a long time for feedback.In the implementation of the present invention, inventor's discovery is existing Technology has the following problems:
1) single can not be distinguished in time to have a power failure and frequently have a power failure, and lacked for having upgraded to the early warning frequently having a power failure;2) to The region frequently having a power failure occurs and the grasp of transformer inventory information is not comprehensive;3) to occurred frequent power supply interrupted district subsequent processing with Track is not in place, and the subsequent processings such as frequent power supply interrupted district and transformer project verification do not set up effective closed loop mechanism of control;4) 95598 are not Frequent outage information can in time, be accurately grasped, inquiry is inconvenient, cannot support the effective communication with client;5) to there are heavy-overloads The region of risk and transformer control are not in place, do not there is the inventory and risk prevention measure of heavy-overload transformer.
Summary of the invention
It is an object of that present invention to provide a kind of frequent power failure discriminance analysis processing method and systems, existing at present to solve The existing above problem is shown in the form of list or card in power-off event and work order repairing monitoring.
In order to achieve the object of the present invention, first aspect present invention provides a kind of frequent outage analysis processing processing method, packet Include following steps:
Obtain power-off event information;
The equipment influenced by power-off event is determined according to power-off event information;
Corresponding power failure processing is executed according to the frequency of power cut of the equipment influenced by power-off event and preset strategy, if same equipment Frequency of power cut reaches the first preset times, then sends frequent power failure pre-alert notification to default reception according to the power-off event information Side;If same equipment frequency of power cut reaches the second preset times, is generated and sent according to the power-off event information and frequently stopped Electrician is single to default recipient;
The default recipient is handled according to the frequent power failure pre-alert notification or the frequent power failure work order.
Wherein, first preset times are that accumulative power failure is secondary in one month;Second preset times are one month Interior accumulative power failure adds up to have a power failure more than five times three times or more or in 1 year.
Wherein, it includes: default reception root that the default recipient, which carries out processing according to the frequent power failure pre-alert notification, Inspection and maintenance is carried out to corresponding power failure equipments and its place power supply interrupted district according to the frequent power failure pre-alert notification.
Wherein, it includes: default recipient according to institute that the default recipient, which carries out processing according to the frequent power failure work order, It states frequent power failure work order and safety at power cut analysis is carried out to corresponding power failure equipments and its place power supply interrupted district, and is right based on the analysis results Corresponding power failure equipments carry out rectification processing.
Wherein, the default recipient is handled according to the frequent power failure work order further include:
Obtain power-off event information;
The equipment influenced during rectification by power-off event is determined according to power-off event information;If equipment occurs new during rectification Power-off event, then preset recipient to the frequent power failure work order preferentially rectification handle.
Wherein, the default recipient is handled according to the frequent power failure work order further include:
Receive and audit the rectification processing result that the default recipient issues;If the rectification processing result audit is qualified, Carry out filing storage;If rectification processing result audit is unqualified, auditing result is sent to the default recipient, it is described Default recipient continues rectification processing to corresponding frequently power failure work order according to auditing result, until auditing qualified.
Wherein, the frequent power failure work order content includes power failure equipments information, dead line information and is affected by power failure User information.
Wherein, the default recipient is the related service department for handling power-off event.
Second aspect of the present invention provides a kind of for realizing frequent power failure discriminance analysis processing method described in first aspect System, comprising:
Data obtaining module is configured as obtaining power-off event information;
Determining module is configured as determining the equipment influenced by power-off event according to power-off event information;
Analysis and processing module is configured as being executed according to the frequency of power cut and preset strategy of the equipment influenced by power-off event corresponding Power failure processing;
Power failure processing module is configured as receiving the frequent power failure pre-alert notification and frequently have a power failure that the analysis and processing module issues Work order.
Wherein, the power failure processing module includes:
Notice and work order receiving module, are configured as receiving the frequent power failure pre-alert notification and frequent power failure work order;
Auditing module is configured as receiving and auditing the rectification processing result and audit is failed that the business department issues Rectification processing result be sent to default recipient;
Memory module is configured as the frequent power failure work order qualified to rectification processing result audit and files, while storage stops Electric analysis of causes result, work order auditing result, improvement plan information;
Frequent power failure enquiry module, is configured as inquiring frequent power failure work order.
Above technical scheme has the advantages that
A kind of frequent outage analysis processing processing method and system are provided, service-oriented work compound personnel and monitoring management are constructed Personnel can to the frequent system for having a power failure and carrying out intellectual analysis identification, can automatically according to strategy generating early warning short massage notice, from It is dynamic generate frequent power failure work order, support merging and fractionation to frequent power failure work order, send work, problem rectification and feed back, rectify and improve into The visual control of degree and work order are promoted to a higher rank, and are supported frequent by the retrieval of the critical fielies Fast Fuzzies such as equipment, Tai Qu, client properties Power-off event and its issue handling progress msg establish a set of closed loop to the frequent subsequent processings such as project verification that have a power failure and manage machine System;Traffic criteria can be standardized according to business characteristic, accelerate the special administration of frequent power cut problem, efficiently solve visitor Frequent power cut problem outstanding is reflected at family, improves electric administrative department internal coordination and solves customer issue ability.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with It obtains other drawings based on these drawings.
Fig. 1 is that frequently outage analysis handles processing method flow chart described in the embodiment of the present invention one.
Fig. 2 is that frequently outage analysis handles processing system structural schematic diagram described in the embodiment of the present invention two.
Specific embodiment
Various exemplary embodiments, feature and the aspect of the disclosure are described in detail below with reference to attached drawing.It is identical in attached drawing Appended drawing reference indicate element functionally identical or similar.Although the various aspects of embodiment are shown in the attached drawings, remove It non-specifically points out, it is not necessary to attached drawing drawn to scale.
In addition, in order to better illustrate the present invention, numerous details is given in specific embodiment below.This Field is it will be appreciated by the skilled person that without certain details, the present invention equally be can be implemented.In some instances, for this Means known to the technical staff of field, element and circuit are not described in detail, in order to highlight purport of the invention.
As shown in Figure 1, the embodiment of the present invention one provides a kind of frequent outage analysis processing processing method, including walk as follows It is rapid:
S10 obtains the facility informations such as feeder line, the transformer that power-off event influences from client's all-around function integration application system.
S20 determines the equipment influenced by power-off event according to power-off event information.
S30 is analyzed according to the equipment that power-off event influences, and judges whether to reach the standard frequently having a power failure;It is specific and Speech executes corresponding power failure according to the frequency of power cut of the equipment influenced by power-off event and preset strategy and handles, if same equipment Frequency of power cut reaches the first preset times, then sends frequent power failure pre-alert notification to default reception according to the power-off event information Side;If same equipment frequency of power cut reaches the second preset times, is generated and sent according to the power-off event information and frequently stopped Electrician is single to default recipient.
It to be the related service department of processing power-off event that recipient is preset described in the present embodiment.
Distributing by administration of power networks department for the work order that frequently has a power failure described in the present embodiment operates completion, namely by power grid pipe Reason department distributes frequent power failure work order and is handled to related service department.
Business department described in S40 is handled according to the frequent power failure pre-alert notification or the frequent power failure work order;Its In, the pre-alert notification includes frequently have a power failure corresponding equipment, frequency of power cut, power failure type, power failure duration and the influence model that has a power failure It encloses.
Wherein, according to the business rule frequently having a power failure, when frequency of power cut reaches twice the same equipment in one month, Need to send early warning short massage notice, therefore in the present embodiment, first preset times are set as adding up power failure two in one month It is secondary;
Wherein, it is needed according to the business rule frequently having a power failure when frequency of power cut reaches twice the same equipment in one month Early warning short massage notice is sent, therefore in the present embodiment, second preset times are to add up to have a power failure in one month three times or more Or add up to have a power failure more than five times in 1 year.
Wherein, it includes: business department according to institute that the business department, which carries out processing according to the frequent power failure pre-alert notification, It states frequent power failure pre-alert notification and inspection and maintenance is carried out to corresponding power failure equipments and its place power supply interrupted district.
Wherein, it includes: business department according to the frequency that the business department, which carries out processing according to the frequent power failure work order, Numerous power failure work order carries out safety at power cut analysis to the frequent power supply interrupted district of corresponding power failure equipments and its place, and right based on the analysis results Corresponding power failure equipments carry out rectification processing, formulate improvement plan and measure, including solve time limit, measures to rectify and reform, improvement plan etc. Information.
In the present embodiment, safety at power cut is also analyzed result, improvement plan and measure and is sent to the power grid by business department Administrative department, the reason of understanding power-off event in time in order to the administrative staff of administration of power networks department and entire plan.
Wherein, the business department is handled according to the frequent power failure work order further include:
Business department during rectification or rectification finish after power-off event information is persistently obtained in 3 months;
The equipment influenced during rectification by power-off event is determined according to power-off event information;If during rectification or rectification finishes There is new power-off event in equipment in 3 months later, then supervision department promotes to a higher rank to the frequent power failure work order, for promoting to a higher rank Work order, then presetting recipient, preferentially rectification is handled to the frequent power failure work order, and client service center was issued to office of each area the same day, respectively Power supply branch office analysis reason simultaneously formulates improvement plan and measure, is put on record in the form of special report to client service center in 1 day.
Wherein, the business department is handled according to the frequent power failure work order further include:
Electric administrative department receives and audits the rectification processing result that the business department issues;If the rectification processing result is examined Core is qualified, then the work order that administrative department passes through audit is filed, and completes work order closed loop management;If the rectification processing result Audit unqualified, then retract processing, and electric administrative department sends the auditing result failed to the business department, the business Department continues rectification processing to corresponding frequently power failure work order according to auditing result, it is secondary it is entire after, and entire result is sent out It gives electric administrative department to be audited, so recycle, until auditing qualified, then carry out filing storage.
Wherein, the method also includes frequently being stopped by the retrieval of the critical fielies Fast Fuzzies such as equipment, Tai Qu, client properties Electric event and its issue handling progress msg are promoted in order to understand specific frequently power-off event and its issue handling situation Electric administrative department internal coordination solves customer issue ability.
Wherein, the frequent power failure work order content includes power failure equipments information, dead line information and is affected by power failure User information.
Divide as shown in Fig. 2, second aspect of the present invention provides a kind of identify for realizing frequent power failure described in first aspect The system for analysing processing method, comprising:
Data obtaining module 1 is configured as obtaining power-off event information.
Determining module 2 is configured as determining the equipment influenced by power-off event according to power-off event information.
Analysis and processing module 3 is configured as being held according to the frequency of power cut and preset strategy of the equipment influenced by power-off event The corresponding power failure processing of row.
It is logical to be configured to receive and process the frequent power failure early warning that the analysis and processing module issues for power failure processing module 4 Know and the work order that frequently has a power failure.
Wherein, the power failure processing module includes:
Notice and work order receiving module 41, are configured as receiving the frequent power failure pre-alert notification and frequent power failure work order;Wherein, The present embodiment system is the user that business department and electric administrative department are provided with different permissions, should after login system Notice and work order receiving module are operated by business department, i.e., there is input instruction control notice and work order to receive mould for business department The permission of block execution relevant work.
Auditing module 42 is configured as receiving and auditing the rectification processing result and will audit that the business department issues The rectification processing result failed is sent to default recipient;Wherein, after login system, the auditing module is by power management section The permission that there is input instruction to control the notice and the execution relevant work of work order receiving module for door operation, i.e. electric administrative department.
Memory module 43 is configured as the frequent power failure work order qualified to rectification processing result audit and files, simultaneously The information such as safety at power cut analysis result, work order auditing result, improvement plan are stored, in order to inquire.
Frequent power failure enquiry module 44 is configured as inquiring frequent power failure work order, and electric administrative department and business department use Frequent power-off event and its issue handling can be retrieved by the critical fielies Fast Fuzzy such as equipment, Tai Qu, client properties per family Progress msg.
By the description of above embodiments it is found that the frequent outage analysis handles processing method and system is constructed towards industry Being engaged in work compound personnel and monitoring management personnel can be to the frequent system for having a power failure and carrying out intellectual analysis identification, can be automatically according to Strategy generating early warning short massage notice automatically generates frequent power failure work order, supports to the merging and fractionation of frequent power failure work order, sends Work, problem rectification and feedback, the visual control of rectification progress and work order are promoted to a higher rank, and are supported through equipment, Tai Qu, client properties etc. Critical field Fast Fuzzy retrieves frequent power-off event and its issue handling progress msg, establishes a set of to the frequent project verification that has a power failure Etc. subsequent processings closed loop mechanism of control;Traffic criteria can be standardized according to business characteristic, accelerate frequent power cut problem Special administration efficiently solves customers' responsiveness frequent power cut problem outstanding, improves electric administrative department internal coordination solution Customer issue ability.
For the system disclosed in the embodiment, since it is corresponded to the methods disclosed in the examples, so the ratio of description Relatively simple, reference may be made to the description of the method.
Various embodiments of the present invention are described above, above description is exemplary, and non-exclusive, and It is not limited to disclosed each embodiment.Without departing from the scope and spirit of illustrated each embodiment, for this skill Many modifications and changes are obvious for the those of ordinary skill in art field.The selection of term used herein, purport In principle, the practical application or to the technological improvement in market for best explaining each embodiment, or make the art its Its those of ordinary skill can understand each embodiment disclosed herein.

Claims (10)

1. a kind of frequent outage analysis processing method, which comprises the steps of:
Obtain power-off event information;
The equipment influenced by power-off event is determined according to power-off event information;
Corresponding power failure processing is executed according to the frequency of power cut of the equipment influenced by power-off event and preset strategy, if same equipment Frequency of power cut reaches the first preset times, then sends frequent power failure pre-alert notification to default reception according to the power-off event information Side;If same equipment frequency of power cut reaches the second preset times, is generated and sent according to the power-off event information and frequently stopped Electrician is single to default recipient;
The default recipient is handled according to the frequent power failure pre-alert notification or the frequent power failure work order.
2. frequently power failure discriminance analysis processing method as described in claim 1, which is characterized in that first preset times are Add up to have a power failure in one month secondary;Second preset times are to add up to have a power failure in one month three times or more or add up in 1 year Have a power failure more than five times.
3. frequently power failure discriminance analysis processing method as described in claim 1, which is characterized in that the default recipient according to It includes: that default recipient has a power failure according to the frequent power failure pre-alert notification to corresponding that the frequent power failure pre-alert notification, which carries out processing, Equipment and its place power supply interrupted district carry out inspection and maintenance.
4. frequently power failure discriminance analysis processing method as described in claim 1, which is characterized in that the default recipient according to The frequent power failure work order carry out processing include: default recipient according to the frequent power failure work order to corresponding power failure equipments and its Place power supply interrupted district carries out safety at power cut analysis, and carries out rectification processing to corresponding power failure equipments based on the analysis results.
5. frequently power failure discriminance analysis processing method as claimed in claim 4, which is characterized in that the default recipient according to The frequent power failure work order is handled further include:
Obtain power-off event information;
The equipment influenced during rectification by power-off event is determined according to power-off event information;If equipment occurs new during rectification Power-off event, then preset recipient to the frequent power failure work order preferentially rectification handle.
6. frequently power failure discriminance analysis processing method as claimed in claim 5, which is characterized in that the default recipient according to The frequent power failure work order is handled further include:
Receive and audit the rectification processing result that the default recipient issues;If the rectification processing result audit is qualified, Carry out filing storage;If rectification processing result audit is unqualified, auditing result is sent to the default recipient, it is described Default recipient continues rectification processing to corresponding frequently power failure work order according to auditing result, until auditing qualified.
7. frequently power failure discriminance analysis processing method as claimed in claim 5, which is characterized in that in the frequent power failure work order Hold includes power failure equipments information, dead line information and the user information being affected by power failure.
8. frequently power failure discriminance analysis processing method as described in claim 1, which is characterized in that the default recipient is place Manage the related service department of power-off event.
9. a kind of system for realizing the described in any item frequent power failure discriminance analysis processing methods of claim 1-8, special Sign is, comprising:
Data obtaining module is configured as obtaining power-off event information;
Determining module is configured as determining the equipment influenced by power-off event according to power-off event information;
Analysis and processing module is configured as being executed according to the frequency of power cut and preset strategy of the equipment influenced by power-off event corresponding Power failure processing;
Power failure processing module is configured as receiving the frequent power failure pre-alert notification and frequently have a power failure that the analysis and processing module issues Work order.
10. system as claimed in claim 9, which is characterized in that the power failure processing module includes:
Notice and work order receiving module, are configured as receiving the frequent power failure pre-alert notification and frequent power failure work order;
Auditing module is configured as receiving and auditing the rectification processing result and audit is failed that the business department issues Rectification processing result be sent to default recipient;
Memory module is configured as the frequent power failure work order qualified to rectification processing result audit and files, while storage stops Electric analysis of causes result, work order auditing result, improvement plan information;
Frequent power failure enquiry module, is configured as inquiring frequent power failure work order.
CN201811276036.7A 2018-10-30 2018-10-30 Frequent power failure recognition analysis processing method and system Pending CN109272125A (en)

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