CN109271531B - Data management center based on operation and maintenance knowledge graph - Google Patents
Data management center based on operation and maintenance knowledge graph Download PDFInfo
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- CN109271531B CN109271531B CN201811367382.6A CN201811367382A CN109271531B CN 109271531 B CN109271531 B CN 109271531B CN 201811367382 A CN201811367382 A CN 201811367382A CN 109271531 B CN109271531 B CN 109271531B
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y04—INFORMATION OR COMMUNICATION TECHNOLOGIES HAVING AN IMPACT ON OTHER TECHNOLOGY AREAS
- Y04S—SYSTEMS INTEGRATING TECHNOLOGIES RELATED TO POWER NETWORK OPERATION, COMMUNICATION OR INFORMATION TECHNOLOGIES FOR IMPROVING THE ELECTRICAL POWER GENERATION, TRANSMISSION, DISTRIBUTION, MANAGEMENT OR USAGE, i.e. SMART GRIDS
- Y04S10/00—Systems supporting electrical power generation, transmission or distribution
- Y04S10/50—Systems or methods supporting the power network operation or management, involving a certain degree of interaction with the load-side end user applications
Abstract
The invention discloses a data management center based on an operation and maintenance knowledge map, which comprises: the system comprises at least one camera, at least one terminal and an operation and maintenance management platform, wherein the camera is installed around the terminal and connected with the operation and maintenance management platform; the terminal is an operation and maintenance object managed by the operation and maintenance management platform and is connected with the operation and maintenance management platform; the operation and maintenance management platform is respectively connected with the camera and the terminal and is used for operation and maintenance management, and the operation and maintenance management platform comprises operation and maintenance map building equipment, operation and maintenance task issuing equipment and searching equipment, and the operation and maintenance map building equipment is respectively connected with the operation and maintenance task issuing equipment and the searching equipment; the operation and maintenance task issuing equipment is respectively connected with the operation and maintenance map building equipment and the searching equipment; and the searching equipment is respectively connected with the operation and maintenance map building equipment and the operation and maintenance task issuing equipment. According to the operation and maintenance management method and system, the operation and maintenance management platform based on the operation and maintenance map is built, after the operation and maintenance task is generated, multi-angle description of the operation and maintenance object can be achieved, and the operation and maintenance management efficiency is improved.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a data management center based on an operation and maintenance knowledge graph.
Background
With the advent of the information-oriented era, each information-oriented system plays an indispensable role in the daily life of people, and therefore, the focus of attention of people is to ensure the normal operation of each information-oriented system. Generally, an operation and maintenance person performs maintenance on a portion of the information system where a failure occurs, or performs maintenance on the information system periodically. However, the complexity of the information system is increasing day by day, the single memory depends on the operation and maintenance personnel to maintain the information system, a large amount of time of the operation and maintenance personnel can be consumed, errors are prone to occur, and therefore the working efficiency of the operation and maintenance work is reduced.
The prior art discloses an operation and maintenance management method and a device, wherein the operation and maintenance management method comprises the steps of determining at least one object to be processed, and creating an operation and maintenance file for each object to be processed; determining at least one operation and maintenance object from at least one object to be processed according to each operation and maintenance file; aiming at each operation and maintenance object, acquiring the state data of the current operation and maintenance object; and judging whether the running state of the current operation and maintenance object is abnormal or not according to the operation and maintenance file and the state data of the current operation and maintenance object, and performing operation and maintenance management on the current operation and maintenance object when the running state of the current operation and maintenance object is abnormal.
The operation and maintenance archive in the prior art only relates to the operation and maintenance object corresponding to the object to be processed, and does not describe the operation and maintenance object in each angle, and the operation and maintenance objects are independent of each other, so that the operation and maintenance management efficiency is low. The knowledge graph is a structured semantic knowledge base, is used for describing concepts and mutual relations in a physical world in a symbolic form, and the basic composition unit of the knowledge graph is an entity-relation-entity triple, and entities and related attribute-value pairs thereof, and the entities are mutually connected through relations to form a network knowledge structure.
Disclosure of Invention
In view of the above, the present invention provides an operation and maintenance knowledge graph-based data management center, including: at least one camera, at least one terminal, operation and maintenance management platform, wherein,
the camera is installed around the terminal and connected with the operation and maintenance management platform, monitors a video image of the terminal in real time during operation, and sends the video image of the terminal in real time during operation to the operation and maintenance management platform;
the terminal is an operation and maintenance object managed by the operation and maintenance management platform, comprises a mobile terminal and a local terminal and is connected with the operation and maintenance management platform;
the operation and maintenance management platform is respectively connected with the camera and the terminal and used for operation and maintenance management, and comprises operation and maintenance map building equipment, operation and maintenance task issuing equipment and searching equipment, wherein,
the operation and maintenance map building device is respectively connected with the operation and maintenance task releasing device and the searching device and is used for building an operation and maintenance map, and the operation and maintenance map comprises grouping information of research and development personnel and operation and maintenance personnel, project information corresponding to the grouping, operation and maintenance objects related to the projects, operation states of the operation and maintenance objects, application programs running on the operation and maintenance objects and research and development personnel and operation and maintenance personnel related to the application programs;
the operation and maintenance task issuing equipment is respectively connected with the operation and maintenance map building equipment and the searching equipment and is used for determining an operation and maintenance task issuing range according to the operation and maintenance map, issuing the operation and maintenance task and sending the operation and maintenance task to the searching equipment;
the searching device is respectively connected with the operation and maintenance map building device and the operation and maintenance task releasing device, receives the operation and maintenance tasks sent by the operation and maintenance task releasing device, and searches the operation and maintenance personnel and the operation and maintenance objects in the operation and maintenance map through task conditions, wherein the task conditions comprise an operation and maintenance task based on a project, an operation and maintenance task based on a terminal, a task based on an application program or an operation and maintenance task based on an operation and maintenance personnel.
Preferably, the operation state of the operation and maintenance object comprises at least one operation state parameter.
Preferably, a state parameter threshold is preset in the operation and maintenance management platform, when the operation state parameter part is within the state parameter threshold, the corresponding operation and maintenance object is an abnormal state operation and maintenance object, and the operation and maintenance management platform records the physical address and the number of the abnormal state operation and maintenance object.
Preferably, if the video of the operation and maintenance object monitored by the camera in real time during operation is abnormal, the operation and maintenance object is an abnormal operation and maintenance object, and the operation and maintenance management platform records the physical address and the number of the abnormal operation and maintenance object.
Preferably, the operation and maintenance map is constructed by a top-down method.
Preferably, the mobile terminal is a mobile phone, a notebook computer, a tablet computer or a handheld device, and the local terminal is a computer.
Preferably, the camera is connected to the operation and maintenance management platform through a first routing device, a WIFI module is arranged in the camera, and the first routing device is a wireless routing device.
Preferably, the mobile terminal and the local terminal are connected to the operation and maintenance management platform through a second routing device.
Compared with the prior art, the operation and maintenance knowledge graph-based data management center provided by the invention at least realizes the following beneficial effects:
according to the operation and maintenance management platform based on the operation and maintenance map, the operation and maintenance map comprises the grouping information of research and development personnel and operation and maintenance personnel, the project information corresponding to the grouping, the operation and maintenance objects related to the projects, the operation states of the operation and maintenance objects, the application programs running on the operation and maintenance objects and the research and development personnel and operation and maintenance personnel related to the application programs, after the operation and maintenance tasks are generated, multi-angle description of the operation and maintenance objects can be achieved, and the operation and maintenance objects are related through the operation and maintenance map, so that the operation and maintenance management efficiency is improved.
Of course, it is not necessary for any product in which the present invention is practiced to achieve all of the above-described technical effects simultaneously.
Other features of the present invention and advantages thereof will become apparent from the following detailed description of exemplary embodiments of the invention, which proceeds with reference to the accompanying drawings.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description, serve to explain the principles of the invention.
FIG. 1 is a schematic diagram of a data management center structure based on an operation and maintenance knowledge-graph in embodiment 1;
fig. 2 is a schematic structural diagram of the operation and maintenance management platform in embodiment 1;
FIG. 3 is a schematic structural diagram of the operation and maintenance knowledge base data management center in embodiment 2;
wherein, 1-a camera; 2-a terminal; 3-an operation and maintenance management platform; 31-constructing an operation and maintenance map device;
32-equipment for issuing operation and maintenance tasks; 33-a lookup device; 21-a mobile terminal; 22-local terminal.
Detailed Description
Various exemplary embodiments of the present invention will now be described in detail with reference to the accompanying drawings. It should be noted that: the relative arrangement of the components and steps, the numerical expressions and numerical values set forth in these embodiments do not limit the scope of the present invention unless it is specifically stated otherwise.
The following description of at least one exemplary embodiment is merely illustrative in nature and is in no way intended to limit the invention, its application, or uses.
Techniques, methods, and apparatus known to one of ordinary skill in the relevant art may not be discussed in detail but are intended to be part of the specification where appropriate.
In all examples shown and discussed herein, any particular value should be construed as merely illustrative, and not limiting. Thus, other examples of the exemplary embodiments may have different values.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be discussed further in subsequent figures.
Example 1:
with reference to fig. 1 and fig. 2, the embodiment provides an operation and maintenance knowledge graph-based data management center, including: camera 1, at least one terminal 2, fortune dimension management platform 3.
The camera 1 is installed around the terminal 2, connected with the operation and maintenance management platform 3, and used for monitoring the operation state of the terminal 2 in real time and sending the operation state to the operation and maintenance management platform 3;
as shown in fig. 1, in the present embodiment, a camera 11 and a camera 12 are installed, and the camera is used for recording an operation picture of an operation and maintenance object (terminal) in real time, and when an abnormality occurs in the operation picture, it also indicates that an abnormality occurs in the operation and maintenance state. The camera is high definition digtal camera.
The terminal 2 is an operation and maintenance object managed by the operation and maintenance management platform 3, and in this embodiment, includes a mobile terminal 21 and a local terminal 22, and is connected to the operation and maintenance management platform 3; here, the terminal and the camera correspond to each other one to one.
The operation and maintenance management platform 3 is respectively connected to the camera 1 and the terminal 2, and is used for operation and maintenance management, as shown in fig. 2, including an operation and maintenance map building device 31, an operation and maintenance task issuing device 32, and a searching device 33, wherein,
the operation and maintenance map building device 31 is connected to the operation and maintenance task issuing device 32 and the searching device 33, respectively, and is configured to build an operation and maintenance map. Operation and maintenance generally refers to the maintenance of software and hardware of a network that is already established by a large organization, wherein the traditional operation and maintenance refers to information technology (or IT) operation and maintenance. The IT operation and maintenance management refers to the comprehensive management of the IT operation environment (such as software and hardware environment, network environment, etc.), the IT business system and the IT operation and maintenance personnel by the unit IT department using related methods, means, techniques, systems, processes, documents, etc. With the progress of the informatization process, the operation and maintenance management can cover all contents covered by a management information system which operates the whole organization and supports the operation, and besides the traditional IT operation and maintenance, the operation and maintenance of business and daily management are expanded. The business operation and maintenance provides services in the aspects of problem acceptance, response, processing, transfer and the like of all business systems for the whole organization; the daily management operation and maintenance provides management aiming at the operation state and demand change of each business system and different recording, tracking, saving and analyzing aspects for the whole organization. The operation and maintenance map in the application comprises grouping information of research and development and operation and maintenance personnel, project information corresponding to the grouping, operation and maintenance objects related to the projects, operation states of the operation and maintenance objects, application programs running on the operation and maintenance objects, and research and development and operation and maintenance personnel related to the application programs, and the method for constructing the operation and maintenance map is a method for constructing a knowledge map in the prior art, and is not specifically limited herein.
The operation and maintenance management is creatively combined with the knowledge map, and the operation and maintenance objects are associated through the operation and maintenance map, so that the operation and maintenance management efficiency is improved, and the defect that the operation and maintenance objects are independent in the prior art is overcome.
The operation and maintenance task issuing equipment 32 is respectively connected with the operation and maintenance map building equipment 31 and the searching equipment 33, and is used for determining an operation and maintenance task issuing range according to the operation and maintenance map, issuing the operation and maintenance task and sending the operation and maintenance task to the searching equipment 33;
the searching device 33 is connected to the operation and maintenance map building device 31 and the operation and maintenance task publishing device 32, receives the operation and maintenance task sent by the operation and maintenance task publishing device 32, and searches the operation and maintenance staff and the operation and maintenance object in the operation and maintenance map through task conditions, where the task conditions include an operation and maintenance task based on a project, an operation and maintenance task based on a terminal 2, a task based on an application program, or an operation and maintenance task based on an operation and maintenance staff.
Example 2:
on the basis of embodiment 1, with reference to fig. 3, this embodiment provides an operation and maintenance knowledge graph-based data management center, including: at least a camera 1, at least a terminal 2, and an operation and maintenance management platform 3, wherein,
the camera 1 is installed around the terminal 2, connected with the operation and maintenance management platform 3, and used for monitoring the operation state of the terminal 2 in real time and sending the operation state to the operation and maintenance management platform 3; the camera 1 and the terminal 2 are in a one-to-one correspondence relationship. The camera in this embodiment is high definition digtal camera, has high definition digtal camera 13, high definition digtal camera 14 and high definition digtal camera 15, shoots terminal fortune dimension state in real time through high definition digtal camera. Here, each high definition camera corresponds to the operation and maintenance state of a terminal, for example, in this embodiment 1, the operation and maintenance picture in the tablet computer 23 is taken by the high definition camera 13, the operation and maintenance picture in the local terminal 24 is taken by the high definition camera 14, and the operation and maintenance picture in the local terminal 15 is taken by the high definition camera 15.
The terminal 2 is an operation and maintenance object managed by the operation and maintenance management platform 3, and comprises a mobile terminal 21 and a local terminal 22, and is connected with the operation and maintenance management platform 3;
the operation and maintenance management platform 3 is respectively connected with the camera 1 and the terminal 2, and is used for operation and maintenance management, and comprises an operation and maintenance map building device 31, an operation and maintenance task issuing device 32, and a searching device 33, wherein,
the operation and maintenance map building device 31 is connected to the operation and maintenance task publishing device 32 and the searching device 33, and is configured to build an operation and maintenance map, where the operation and maintenance map includes group information of research and development and operation and maintenance staff, project information corresponding to the group, operation and maintenance objects related to the projects, operation states of the operation and maintenance objects, application programs running on the operation and maintenance objects, and research and development and operation and maintenance staff related to the application programs;
the operation and maintenance task issuing equipment 32 is respectively connected with the operation and maintenance map building equipment 31 and the searching equipment 33, and is used for determining an operation and maintenance task issuing range according to the operation and maintenance map, issuing the operation and maintenance task and sending the operation and maintenance task to the searching equipment 33;
the searching device 33 is connected to the operation and maintenance map building device 31 and the operation and maintenance task publishing device 32, receives the operation and maintenance task sent by the operation and maintenance task publishing device 32, and searches the operation and maintenance staff and the operation and maintenance object in the operation and maintenance map through task conditions, where the task conditions include an operation and maintenance task based on a project, an operation and maintenance task based on a terminal, a task based on an application program, or an operation and maintenance task based on an operation and maintenance staff.
The mobile terminal is a mobile phone, a notebook computer, a tablet computer or a handheld device, and the local terminal 3 is a computer.
The camera 1 is connected to the operation and maintenance management platform 3 through a first routing device.
The mobile terminal 21 and the local terminal 22 are connected to the operation and maintenance management platform 3 through a second routing device.
And the operation and maintenance map is constructed by a top-down method. The knowledge graph can be logically divided into a mode layer and a data layer, wherein the data layer mainly comprises a series of facts, and the knowledge is stored by taking the facts as units. If a fact is expressed by a triple such as (entity 1, relationship, entity 2), (entity, attribute value), a graph database may be selected as a storage medium, such as open source Neo4j, flockDB of Twitter, graphDB of sones, etc. The mode layer is built on the data layer, and a series of fact expressions of the data layer are specified mainly through an ontology library. The ontology is a concept template of the structured knowledge base, and the knowledge base formed by the ontology base has a strong hierarchical structure and a small redundancy degree. The knowledge graph mainly has two construction modes of top-down (top-down) and bottom-up (bottom-up). Top-down refers to defining the ontology and data schema for the knowledge graph and then adding the entity to the knowledge base. The construction method needs to utilize some existing structured knowledge base as a basic knowledge base. And the bottom-up method comprises the steps of extracting entities from some open link data, selecting the entities with higher confidence degrees, adding the entities into a knowledge base, and then constructing a top-level ontology mode. The operation and maintenance map is constructed according to a method in the prior art, wherein the operation and maintenance map comprises group information of research and development personnel and operation and maintenance personnel, project information corresponding to the group, operation and maintenance objects related to projects, operation states of the operation and maintenance objects, application programs running on the operation and maintenance objects, and research and development personnel and operation and maintenance personnel related to the application programs.
The operation state of the operation and maintenance object comprises at least one operation state parameter.
A state parameter threshold is preset in the operation and maintenance management platform 3, when the operation state parameter part is within the state parameter threshold range, the corresponding operation and maintenance object is an abnormal state operation and maintenance object, and the operation and maintenance management platform 3 records the physical address and the number of the abnormal state operation and maintenance object.
When the video of the operation and maintenance object monitored by the camera 1 in real time is abnormal during operation, the operation and maintenance object is an abnormal operation and maintenance object, and the operation and maintenance management platform 3 records the physical address and the number of the abnormal operation and maintenance object.
And constructing an operation and maintenance map, wherein the operation and maintenance map comprises group information of research and development personnel and operation and maintenance personnel, project information corresponding to the group, machines (namely operation and maintenance objects) related to the projects, the running state of the machines, application programs running on the machines, research and development personnel and operation and maintenance personnel related to the application programs, and the like.
When the operation and maintenance task is generated, the operation and maintenance personnel and the operation and maintenance object are found out in the operation and maintenance map through the task conditions.
The task condition may include an operation and maintenance task based on a certain project, an operation and maintenance task based on a certain machine, an operation and maintenance task based on a certain application program, an operation and maintenance task based on a certain person, and the like.
When the operation and maintenance task is released, the release range of the task can be determined according to the knowledge graph.
Compared with the prior art, the operation and maintenance knowledge graph-based data management center provided by the invention at least realizes the following beneficial effects:
according to the invention, by constructing the operation and maintenance management platform based on the operation and maintenance map, the operation and maintenance map comprises the grouping information of research and development personnel and operation and maintenance personnel, the project information corresponding to the grouping, the operation and maintenance objects related to the projects, the running state of the operation and maintenance objects, the application programs running on the operation and maintenance objects and the research and development personnel and operation and maintenance personnel related to the application programs, after the operation and maintenance tasks are generated, the multi-angle description of the operation and maintenance objects can be realized, and the association is established between the operation and maintenance objects through the operation and maintenance map, so that the operation and maintenance management efficiency is improved.
Although some specific embodiments of the present invention have been described in detail by way of example, it should be understood by those skilled in the art that the above examples are for illustration only and are not intended to limit the scope of the invention. It will be appreciated by those skilled in the art that modifications may be made to the above embodiments without departing from the scope and spirit of the invention. The scope of the invention is defined by the appended claims.
Claims (8)
1. A data management center based on an operation and maintenance knowledge graph is characterized by comprising: at least one camera, at least one terminal, operation and maintenance management platform, wherein,
the camera is installed around the terminal and connected with the operation and maintenance management platform, monitors a video image of the terminal in real time during operation, and sends the video image of the terminal in real time during operation to the operation and maintenance management platform;
the terminal is an operation and maintenance object managed by the operation and maintenance management platform, comprises a mobile terminal and a local terminal and is connected with the operation and maintenance management platform;
the operation and maintenance management platform is respectively connected with the camera and the terminal and used for operation and maintenance management, and comprises operation and maintenance map building equipment, operation and maintenance task issuing equipment and searching equipment, wherein,
the operation and maintenance map building device is respectively connected with the operation and maintenance task releasing device and the searching device and is used for building an operation and maintenance map, and the operation and maintenance map comprises grouping information of research and development personnel and operation and maintenance personnel, project information corresponding to the grouping, operation and maintenance objects related to the projects, operation states of the operation and maintenance objects, application programs running on the operation and maintenance objects and research and development personnel and operation and maintenance personnel related to the application programs;
the operation and maintenance task issuing equipment is respectively connected with the operation and maintenance map building equipment and the searching equipment and is used for determining an operation and maintenance task issuing range according to the operation and maintenance map, issuing the operation and maintenance task and sending the operation and maintenance task to the searching equipment;
the searching device is respectively connected with the operation and maintenance map building device and the operation and maintenance task releasing device, receives the operation and maintenance tasks sent by the operation and maintenance task releasing device, and searches the operation and maintenance personnel and the operation and maintenance objects in the operation and maintenance map through task conditions, wherein the task conditions comprise an operation and maintenance task based on a project, an operation and maintenance task based on a terminal, a task based on an application program or an operation and maintenance task based on an operation and maintenance personnel.
2. The operation and maintenance knowledge-graph-based data management center according to claim 1, wherein the operation state of the operation and maintenance object comprises at least one operation state parameter.
3. The operation and maintenance knowledge graph-based data management center according to claim 2, wherein a state parameter threshold is preset in the operation and maintenance management platform, and when the operation state parameter part is within the state parameter threshold, the corresponding operation and maintenance object is an abnormal state operation and maintenance object, and the operation and maintenance management platform records the physical address and the number of the abnormal state operation and maintenance object.
4. The operation and maintenance knowledge graph-based data management center according to claim 2, wherein when the video of the operation and maintenance object monitored by the camera in real time during operation is abnormal, the operation and maintenance object is an abnormal operation and maintenance object, and the operation and maintenance management platform records the physical address and the number of the abnormal operation and maintenance object.
5. The operation and maintenance knowledge-graph-based data management center according to claim 1, wherein the operation and maintenance graph is constructed by a top-down method.
6. The operation and maintenance knowledge graph-based data management center according to claim 1, wherein the mobile terminal is a mobile phone, a notebook computer, a tablet computer or a handheld device, and the local terminal is a computer.
7. The operation and maintenance knowledge-graph-based data management center according to claim 4, wherein the camera is connected to the operation and maintenance management platform through a first routing device, a WIFI module is arranged in the camera, and the first routing device is a wireless routing device.
8. The operation and maintenance knowledge-graph-based data management center according to any one of claims 1 to 7, wherein the mobile terminal and the local terminal are connected to the operation and maintenance management platform through a second routing device.
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