CN109262621A - Chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person method - Google Patents

Chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person method Download PDF

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Publication number
CN109262621A
CN109262621A CN201811123641.0A CN201811123641A CN109262621A CN 109262621 A CN109262621 A CN 109262621A CN 201811123641 A CN201811123641 A CN 201811123641A CN 109262621 A CN109262621 A CN 109262621A
Authority
CN
China
Prior art keywords
sound
self
module
machine people
service machine
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201811123641.0A
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Chinese (zh)
Inventor
蔡云辉
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Suzhou One Meter Robot Co Ltd
Original Assignee
Suzhou One Meter Robot Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Suzhou One Meter Robot Co Ltd filed Critical Suzhou One Meter Robot Co Ltd
Priority to CN201811123641.0A priority Critical patent/CN109262621A/en
Publication of CN109262621A publication Critical patent/CN109262621A/en
Pending legal-status Critical Current

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Classifications

    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J11/00Manipulators not otherwise provided for
    • B25J11/0005Manipulators having means for high-level communication with users, e.g. speech generator, face recognition means
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J11/00Manipulators not otherwise provided for
    • B25J11/008Manipulators for service tasks
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281Customer communication at a business location, e.g. providing product or service information, consulting
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

Abstract

This application discloses a kind of chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person methods.The chassis that can be connect with the body of Self-Service machine people includes frame, sound monitoring device, motion-control module, telecontrol equipment and obstacle detection module.Wherein, sound monitoring device includes sound processing module and multiple sound collectors.Multiple sound collectors are arranged around frame, for set time slot acquisition ambient sound.Power of the sound processing module for the relatively each sound collector sound collected of surrounding, determines the strongest sound collector of collected sound.The body of Self-Service machine people is rotated to stopping when obstacle detection module, which detects, encounters barrier just facing towards the strongest sound collector of collected sound and towards positive linear movement for controlling telecontrol equipment by motion-control module.The chassis of the application and Self-Service machine people can independently find guest and be moved in face of the guest of rest area.

Description

Chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person method
Technical field
This application involves self-service machine technologies, in particular to a kind of chassis, the Self-Service including this chassis Robot and its autonomous looking-for-person method.
Background technique
Currently, hotel self-service server is typically placed at hotel lobby, it is the formalities such as to move in, check out for guest's self-service handle Machine.Existing hotel self-service server can only be fixed in situ, and need fixation puts place, can not move, not clever enough It is living.
In face of these situations, a kind of Self-Service machine people for capableing of autonomous missing is needed, oneself can find guest simultaneously It is actively moved to guest and provides service in front, facilitate guest to find self-service machine and go to self-service machine without guest Before, it is more flexible, service experience can be promoted.
Summary of the invention
The main purpose of the application is to provide a kind of chassis, the Self-Service machine people including this chassis and its autonomous Looking-for-person method, to solve the technical issues of enabling Self-Service machine people autonomous missing.
To achieve the goals above, this application provides a kind of chassis.It the chassis can be with Self-Service machine people's Body connection, the chassis includes frame, sound monitoring device, motion-control module, telecontrol equipment and obstacle detection mould Block.
Wherein, the sound monitoring device includes sound processing module and multiple sound collectors.Wherein, the multiple sound Sound collector is arranged around the frame, for set time slot acquisition ambient sound.The sound processing module be used for than Compared with the power of each sound collector of surrounding sound collected, the strongest sound collector of collected sound is determined.
The motion-control module is used for the processing result according to the sound processing module, and controlling the telecontrol equipment will The body of the Self-Service machine people rotates to just facing towards the strongest sound collector of the collected sound and towards just Area linear movement, the stopping when obstacle detection module, which detects, encounters barrier.
To achieve the goals above, according to the another aspect of the application, a kind of Self-Service machine people is provided.It is described from Helping service robot includes above-mentioned chassis.
Further, the Self-Service machine people further includes language Reference Interview module and/or voice promotional module.
Further, the Self-Service machine people further includes card inserting mouth and the automatic handling device of card.
Further, the Self-Service machine people further includes face identification system and/or ID Card Recognition System.
Further, the Self-Service machine people further include:
Instruction input module, for receiving the instruction of user's input;
It services starting module and starts corresponding service for the instruction according to the received user of described instruction input module Module.
To achieve the goals above, according to the another aspect of the application, a kind of method of autonomous missing is provided, is applied to Self-Service machine people.The method of the autonomous missing includes the following steps:
It controls each sound collector and acquires ambient sound in real time;
The power for comparing each sound collector sound collected around, determines the strongest sound of collected sound Sound collector;
The body for controlling the Self-Service machine people rotates to just facing towards the strongest sound of collected sound Collector and towards positive linear movement, stopping when encountering barrier.
Further, it is described encounter barrier when stop after, the method for the autonomous missing further include: starting language Reference Interview process or voice extension process.
Further, it is described encounter barrier when stop after, the method for the autonomous missing further includes following steps:
Receive the instruction of user's input;
According to the described instruction that user inputs, start corresponding service module.
Further, the service module includes face identification system, ID Card Recognition System and card of handling up automatically At least one of system system.
Compared with prior art, chassis provided by the present application and Self-Service machine people have autonomous searching guest and movement Function in face of the guest of rest area, Self-Service machine people can assist in guest and handle move in and check out Deng formalities, may be used also To have the function of Reference Interview, recognition of face and/or identity card identification and automatic at least one of CUSTOM HOUSE HOTEL etc. function of handling up. The chassis of the application and Self-Service machine people, which oneself can find guest and actively be moved to guest, provides service in front, convenient It is more flexible before guest finds self-service machine and goes to self-service machine without guest, save time and the body of guest Power improves service experience.
Detailed description of the invention
The attached drawing constituted part of this application is used to provide further understanding of the present application, so that the application's is other Feature, objects and advantages become more apparent upon.The illustrative examples attached drawing and its explanation of the application is for explaining the application, not Constitute the improper restriction to the application.In the accompanying drawings:
Fig. 1 is the structural schematic diagram on the chassis for the Self-Service machine people that the application one embodiment provides;
Fig. 2 is the flow chart of the method for the autonomous missing of Self-Service machine people that the application one embodiment provides.
Specific embodiment
In order to make those skilled in the art more fully understand application scheme, below in conjunction in the embodiment of the present application Attached drawing, the technical scheme in the embodiment of the application is clearly and completely described, it is clear that described embodiment is only The embodiment of the application a part, instead of all the embodiments.Based on the embodiment in the application, ordinary skill people Member's every other embodiment obtained without making creative work, all should belong to the model of the application protection It encloses.
It should be noted that the description and claims of this application and term " first " in above-mentioned attached drawing, " Two " etc. be to be used to distinguish similar objects, without being used to describe a particular order or precedence order.It should be understood that using in this way Data be interchangeable under appropriate circumstances, so as to embodiments herein described herein.In addition, term " includes " and " tool Have " and their any deformation, it is intended that cover it is non-exclusive include, for example, containing a series of steps or units Process, method, system, product or equipment those of are not necessarily limited to be clearly listed step or unit, but may include without clear Other step or units listing to Chu or intrinsic for these process, methods, product or equipment.
In this application, term " on ", "lower", "left", "right", "front", "rear", "top", "bottom", "inner", "outside", " in ", "vertical", "horizontal", " transverse direction ", the orientation or positional relationship of the instructions such as " longitudinal direction " be orientation based on the figure or Positional relationship.These terms are not intended to limit indicated dress primarily to better describe the application and embodiment Set, element or component must have particular orientation, or constructed and operated with particular orientation.
Also, above-mentioned part term is other than it can be used to indicate that orientation or positional relationship, it is also possible to for indicating it His meaning, such as term " on " also are likely used for indicating certain relations of dependence or connection relationship in some cases.For ability For the those of ordinary skill of domain, the concrete meaning of these terms in this application can be understood as the case may be.
In addition, term " installation ", " setting ", " being equipped with ", " connection ", " connected ", " socket " shall be understood in a broad sense.For example, It may be a fixed connection, be detachably connected or monolithic construction;It can be mechanical connection, or electrical connection;It can be direct phase It even, or indirectly connected through an intermediary, or is two connections internal between device, element or component. For those of ordinary skills, the concrete meaning of above-mentioned term in this application can be understood as the case may be.
It should be noted that in the absence of conflict, the features in the embodiments and the embodiments of the present application can phase Mutually combination.The application is described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.
Fig. 1 is the structural schematic diagram on the chassis for the Self-Service machine people that the application one embodiment provides.Such as Fig. 1 institute Show, the chassis 1 which provides can be connect with the body of Self-Service machine people, which includes frame, sound monitoring Device, motion-control module, telecontrol equipment 11 and obstacle detection module.
Wherein, sound monitoring device includes sound processing module and multiple sound collectors 12.Wherein, multiple sound collections Device 12 is arranged around frame, for set time slot acquisition ambient sound.Sound collector 12 includes such as microphone.Sound Power of the processing module for relatively surrounding each sound collector 12 sound collected, determines that collected sound is strongest Sound collector 12.
Motion-control module is used for the processing result according to sound processing module, controls telecontrol equipment 11 for self-service machine The body of device people rotates to just facing towards the strongest sound collector 12 of collected sound and towards positive linear movement, until barrier Stopping when encountering barrier that hinders detection module to detect.Wherein, obstacle detection module includes infrared detection module, fingerprint identification module and/or contact sense Answer device.
The embodiment also provides a kind of Self-Service machine people, and Self-Service machine people includes above-mentioned chassis.
The Self-Service machine people of the embodiment can also include language Reference Interview module and/or voice promotional module. Language Reference Interview module is used to carry out language Reference Interview between guest.Voice promotional module is used to carry out voice to guest It promotes.
The Self-Service machine people of the embodiment can also include card inserting mouth and the automatic handling device of card.
The Self-Service machine people of the embodiment can also include face identification system and/or ID Card Recognition System.
The Self-Service machine people of the embodiment can also include instruction input module and service starting module.Wherein, refer to Enable input module for receiving the instruction of user's input.Starting module is serviced to be used for according to the received user's of instruction input module Instruction, starts corresponding service module.Service module can move in for guest room check-ins module and guest room check-out is handled Any module in the modules such as module.
Fig. 2 is the flow chart of the method for the autonomous missing of Self-Service machine people that the application one embodiment provides.Such as Fig. 2 Shown, the method for the autonomous missing of Self-Service machine people which provides includes the following steps:
Step S101 controls each sound collector 12 acquisition ambient sound in real time.Wherein, sound collector 12 include than Such as microphone.
Step S102, the relatively power of surrounding each sound collector 12 sound collected, determine collected sound Strongest sound collector 12.
The body of step S103, control Self-Service machine people rotate to just facing towards the strongest sound of collected sound Collector 12 and towards positive linear movement, stopping when encountering barrier.
After step s 103, process can be recycled with return step S101 and be executed step S101~step S103, until certainly It helps service robot to receive preset instructions, for example receives phonetic order " stopping ".
After step s 103, the method for the autonomous missing of the embodiment can be comprising steps of starting language consulting pair Words process or voice extension process.
After step s 103, the method for the autonomous missing of the embodiment can also include the following steps:
Receive the instruction of user's input;
According to the instruction that user inputs, start corresponding service module.
Wherein, service module may include face identification system, ID Card Recognition System and tabulating equipment of handling up automatically At least one of system.Service module can move in for guest room check-ins module and the modules such as module are handled in guest room check-out In any module.
Chassis provided by the present application and Self-Service machine people have the autonomous guest for finding guest and being moved to rest area Function in front, Self-Service machine people can assist in guest and handle move in and check out Deng formalities, can also have Reference Interview, Recognition of face and/or identity card identification and at least one of the functions such as CUSTOM HOUSE HOTEL function of handling up automatically.The chassis of the application and from It helps service robot oneself can find guest and actively be moved to guest and provides service in front, guest is facilitated to find Self-Service Machine and before going to self-service machine without guest, it is more flexible, time and the physical strength of guest are saved, service body is improved It tests.
Obviously, those skilled in the art should be understood that each module of the above invention or each step can be with general Computing device realize that they can be concentrated on a single computing device, or be distributed in multiple computing devices and formed Network on, optionally, they can be realized with the program code that computing device can perform, it is thus possible to which they are stored Be performed by computing device in the storage device, perhaps they are fabricated to each integrated circuit modules or by they In multiple modules or step be fabricated to single integrated circuit module to realize.In this way, the present invention is not limited to any specific Hardware and software combines.
The foregoing is merely preferred embodiment of the present application, are not intended to limit this application, for the skill of this field For art personnel, various changes and changes are possible in this application.Within the spirit and principles of this application, made any to repair Change, equivalent replacement, improvement etc., should be included within the scope of protection of this application.

Claims (10)

1. a kind of chassis can be connect, which is characterized in that the chassis includes frame, sound with the body of Self-Service machine people Sound monitoring device, motion-control module, telecontrol equipment and obstacle detection module, wherein
The sound monitoring device includes sound processing module and multiple sound collectors, wherein the multiple sound collector It is arranged around the frame, for set time slot acquisition ambient sound;The sound processing module is each for relatively surrounding The power of a sound collector sound collected, determines the strongest sound collector of collected sound;
The motion-control module is used for the processing result according to the sound processing module, and controlling the telecontrol equipment will be described The body of Self-Service machine people rotates to just facing towards the strongest sound collector of the collected sound and towards frontal line Property movement, the stopping when obstacle detection module, which detects, encounters barrier.
2. a kind of Self-Service machine people, which is characterized in that including chassis according to claim 1.
3. Self-Service machine people according to claim 2, which is characterized in that further include language Reference Interview module and/ Or voice promotional module.
4. Self-Service machine people according to claim 2, which is characterized in that further include that card inserting mouth and card are handled up automatically Device.
5. Self-Service machine people according to claim 2, which is characterized in that further include face identification system and/or body Part card identifying system.
6. Self-Service machine people according to claim 2, which is characterized in that further include:
Instruction input module, for receiving the instruction of user's input;
It services starting module and starts corresponding service module for the instruction according to the received user of described instruction input module.
7. a kind of method of autonomous missing is applied to Self-Service machine people, which is characterized in that the described method includes:
It controls each sound collector and acquires ambient sound in real time;
The power for comparing each sound collector sound collected around determines that the strongest sound of collected sound is adopted Storage;
The body for controlling the Self-Service machine people rotates to just facing towards the strongest sound collection of collected sound Device and towards positive linear movement, stopping when encountering barrier.
8. the method for autonomous missing according to claim 7, which is characterized in that it is described encounter barrier when stop it Afterwards, further includes: starting language Reference Interview process or voice extension process.
9. the method for autonomous missing according to claim 7, which is characterized in that it is described encounter barrier when stop it Afterwards, further includes:
Receive the instruction of user's input;
According to the described instruction that user inputs, start corresponding service module.
10. the method for autonomous missing according to claim 9, which is characterized in that the service module includes recognition of face System, ID Card Recognition System and at least one of tabulating equipment system of handling up automatically.
CN201811123641.0A 2018-09-26 2018-09-26 Chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person method Pending CN109262621A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201811123641.0A CN109262621A (en) 2018-09-26 2018-09-26 Chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201811123641.0A CN109262621A (en) 2018-09-26 2018-09-26 Chassis, the Self-Service machine people including this chassis and its autonomous looking-for-person method

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CN109262621A true CN109262621A (en) 2019-01-25

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Publication number Priority date Publication date Assignee Title
CN102186051A (en) * 2011-03-10 2011-09-14 弭强 Sound localization-based video monitoring system
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CN106303187A (en) * 2015-05-11 2017-01-04 小米科技有限责任公司 The acquisition method of voice messaging, device and terminal
CN106324603A (en) * 2016-08-10 2017-01-11 杭州阿优文化创意有限公司 Indoor robot homing navigation method
JP2017108767A (en) * 2015-12-14 2017-06-22 カシオ計算機株式会社 Interactive device, robot, interaction method, and program
CN107144819A (en) * 2017-04-10 2017-09-08 北京猎户星空科技有限公司 A kind of sound localization method, device and electronic equipment
CN107358950A (en) * 2017-05-27 2017-11-17 芜湖星途机器人科技有限公司 Service robot voice interactive system
CN107885818A (en) * 2017-11-06 2018-04-06 深圳市沃特沃德股份有限公司 Robot and its method of servicing and device
CN107948494A (en) * 2018-01-09 2018-04-20 杭州在信科技有限公司 A kind of artificial intelligence monitor camera
US20180200965A1 (en) * 2017-01-13 2018-07-19 Autodesk, Inc. Multi-tool scheduling for cooperative manufacturing

Patent Citations (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102186051A (en) * 2011-03-10 2011-09-14 弭强 Sound localization-based video monitoring system
CN106303187A (en) * 2015-05-11 2017-01-04 小米科技有限责任公司 The acquisition method of voice messaging, device and terminal
JP2017108767A (en) * 2015-12-14 2017-06-22 カシオ計算機株式会社 Interactive device, robot, interaction method, and program
CN205847431U (en) * 2016-06-29 2016-12-28 河南圣昌智慧应急系统设备有限公司 A kind of artificial intelligence's CCTV camera
CN106324603A (en) * 2016-08-10 2017-01-11 杭州阿优文化创意有限公司 Indoor robot homing navigation method
US20180200965A1 (en) * 2017-01-13 2018-07-19 Autodesk, Inc. Multi-tool scheduling for cooperative manufacturing
CN107144819A (en) * 2017-04-10 2017-09-08 北京猎户星空科技有限公司 A kind of sound localization method, device and electronic equipment
CN107358950A (en) * 2017-05-27 2017-11-17 芜湖星途机器人科技有限公司 Service robot voice interactive system
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Application publication date: 20190125

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