CN109242386A - The picking method in online shopping shop - Google Patents
The picking method in online shopping shop Download PDFInfo
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- CN109242386A CN109242386A CN201811036564.5A CN201811036564A CN109242386A CN 109242386 A CN109242386 A CN 109242386A CN 201811036564 A CN201811036564 A CN 201811036564A CN 109242386 A CN109242386 A CN 109242386A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
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Abstract
The invention discloses a kind of picking methods of online shopping commodity, comprising the following steps: customer buys commodity in on-line shop, fills in location information of receiving, while binding multiple contact informations, businessman sends cargo with charge free after receiving order；Cargo is shipped to the designated contact in multiple contact persons.The present invention, multiple contact persons can receive merchandise news simultaneously, and can independently determine to receive the contact person of cargo, without additionally being contacted, increase convenience.
Description
Technical field
The present invention relates to commodity selling technical fields, and in particular to a kind of picking method in online shopping shop.
Background technique
Shopping online is exactly to issue purchase request by Internal retrieval merchandise news, and by electronic purchase order, then
The number of individual check account number or credit card is filled out, manufacturer is delivered by way of mail-order, or by express company's delivery
A kind of purchase method of door.
With the development of the times, shopping online has become a kind of trend, and consumer can not have to door, pass through online
Commodity are chosen, then commodity can be received by logistics, it is simple and convenient.Businessman, which can also be reduced, simultaneously leases solid shop
Expense, only need to store commodity in designated place, the development of shopping at network bring traditional solid shop very big
Impact.
Traditional shopping online method is usually that client selects to admire commodity online, while filling in consignee's information and paying
Money, businessman deliver after receiving payment information and consignee's information, and cargo is put into designated place and sent information to by courier
Client, but since client itself is busier, it has not been convenient to picking information etc. will be sent to the friend of surrounding, ditch by picking
Logical whether someone facilitates instead of picking, very inconvenient.
In view of this, being badly in need of improving the picking method of existing shopping at network, make seller and multiple contact persons
Picking information can be received, while can quickly select the contact person of picking, increases convenience.
Summary of the invention
The technical problem to be solved by the present invention is to the picking method of existing shopping at network, there are buyer's need and contact person
Link up the problem for determining that who goes picking, convenience difference.
In order to solve the above-mentioned technical problem, the technical scheme adopted by the invention is that providing a kind of picking side of online shopping commodity
Method, comprising the following steps:
Customer buys commodity in on-line shop, fills in location information of receiving, while binding multiple contact informations, businessman is receiving
Send cargo after order with charge free；
Cargo is shipped to the designated contact in multiple contact persons.
In the above scheme, sending personnel by merchandise news and sends the time with charge free while being sent to each contact person；
Each contact person selects to agree to or rejection cargo, other contact persons will receive the selection result of the contact person；
After one of contact person selects to agree to receive cargo, cargo is delivered in the connection manpower by sending personnel.
In the above scheme, when all connection selection rejection cargos per capita, cargo is received by client itself.
In the above scheme, when selected contact person is inconvenient to receive cargo, other contact persons will reselect agreement
Or rejection cargo.
In the above scheme, cargo is sent with charge free in the unmanned automatic vending shop near designated contact, by specified connection
It is that people goes picking.
In the above scheme,
Merchandise news, picking code are sent to each contact person by sending personnel simultaneously；
Each contact person selects to agree to picking or refusal picking, and other contact persons will receive the selection knot of the contact person
Fruit；
After one of contact person selects to agree to picking, picking is carried out by the contact person, sending personnel sends commodity with charge free
To apart from the closer unmanned automatic vending shop of the contact person.
In the above scheme, after all connection selection refusal pickings per capita, picking will be carried out by client itself, and will send people with charge free
Member sends commodity apart from the closer unmanned automatic vending shop of client with charge free.
In the above scheme, after one of designated contact picking, the picking code of other contact persons fails.
In the above scheme, when selected contact person's inconvenience picking, other contact persons will reselect agreement or refuse
Exhausted picking, after changing contact person, the picking code of former picking people fails.
Compared with prior art, the multiple contact persons of the present invention can receive merchandise news simultaneously, and can independently determine to receive
The contact person of cargo increases convenience without additionally being contacted.
Detailed description of the invention
Fig. 1 is the structural schematic diagram in unmanned automatic vending shop；
Fig. 2 is the structural schematic diagram that unmanned automatic vending shop is equipped with access section side；
Fig. 3 is the structural schematic diagram of unmanned automatic vending shop use state；
Fig. 4 is the top view of unmanned automatic vending shop use state；
Fig. 5 is the schematic diagram of the mobile robot track route in unmanned automatic vending shop；
Fig. 6 is the structural schematic diagram of the first embodiment of the shelf in unmanned automatic vending shop；
Fig. 7 is the structural schematic diagram of second of embodiment of shelf in unmanned automatic vending shop；
Fig. 8 is the structural schematic diagram of the third embodiment of the shelf in unmanned automatic vending shop；
Fig. 9 is the structural schematic diagram of the 4th kind of embodiment of shelf in unmanned automatic vending shop；
Figure 10 is the flow chart for peddling method in unmanned automatic vending shop；
Figure 11 is the flow chart of the third method of payment in unmanned automatic vending shop；
Figure 12 is the flow chart that the method for commodity is peddled in the optimization in unmanned automatic vending shop；
Figure 13 is the flow chart of the automatic picking method in unmanned automatic vending shop；
Figure 14 is flow chart of the unmanned automatic vending shop as the return of goods method at return service station；
Figure 15 is flow chart of the invention.
Specific embodiment
The present invention provides a kind of picking method of online shopping commodity, multiple contact persons can receive merchandise news, picking simultaneously
Location information and picking code, and can independently select to help picking or refuse picking, without additionally being contacted, increase just
Benefit.The present invention is described in detail with specific embodiment with reference to the accompanying drawings of the specification.
As shown in FIG. 1 to 3, a kind of unmanned automatic vending shop provided by the invention, including mobile robot 80, shelf
20, order generating means and access section 30.
Wherein shelf 20 are multiple, and are arranged in unmanned automatic vending shop 10, and each shelf 20 are equipped with for depositing
Put the multilayer matter storage lattice 21 of commodity.
Order generating means are used to generate order in the commodity that unmanned 10 outside of automatic vending shop is chosen according to customer,
And picking code is correspondingly generated according to the payment result of order.
Access section 30 is arranged on the exterior wall in unmanned automatic vending shop 10, and access section 30 includes multiple picking windows 31, more
A picking window 31 and matter storage lattice 21 are arranged in a one-to-one correspondence.
By reading picking code, mobile robot 80 in unmanned automatic vending shop 10 according to the information of order,
Shelf 20 where holding up and transporting end article stick on the inside of access section 30, and open picking corresponding with end article
Window 31.
Concrete methods of realizing is to scan picking code by code reader, and code reader is generally arranged near access section 30, convenient
Client operating, wherein code reader can be one, be also possible to it is multiple, and by the information scanned be sent to center control system
System, central control system control robot is moved to the inside of access section 30, after shelf 20 move in place, with end article phase
Corresponding picking window 31 is opened.
Ground is advanced optimized, the wall in unmanned automatic vending shop 10 is made of clear material, intuitively understands for customer
The situation of movement of commodity and shelf 20 inside unmanned automatic vending shop 10 is convenient for timely picking, customer can trust
Buy commodity.And this kind of design method can attract the eyeball of customer, increase shipment rate；System event is found simultaneously convenient for customer
Hinder (such as mobile robot does not have Transport cargo rack 20), customer can timely feedback to staff, avoid influencing normally to peddle.Together
When charging station is equipped in unmanned automatic vending shop 10, can in time be moving machine for 80 automatic charging of mobile robot
Device people 80 supplements electricity.
The set-up mode of shelf 20 includes following embodiment in the present invention:
Embodiment one
As shown in fig. 6, matter storage lattice 21 be two lattice of front and back, i.e., by riser by each matter storage lattice 21 along its length direction every
It opens, is divided into front and back two sides, increase the quantity for putting commodity.
Embodiment two
As shown in fig. 7, being divided into multiple compartments between each matter storage lattice 21, every row's picking window 31 is equipped with multiple corresponding multiple
Window is separated each matter storage lattice 21 along its width direction by riser, the quantity that increase level is put.
Embodiment three
As shown in figure 8, matter storage lattice 21 be two lattice of front and back, i.e., by riser by each matter storage lattice 21 along its length direction every
It opens, is divided into front and back two sides, then multiple compartments will be divided between the matter storage lattice 21 in every face, window and compartment correspond.
Example IV
As shown in figure 9, rationally utilizing the space of shelf 20, each layer matter storage lattice to more preferably distribute various sizes of commodity
Difference is arranged in 21 size, and picking window 31 is corresponding with matter storage lattice 21, in order to make the storing on access section 30 and each shelf 20
Lattice 21 are corresponding, and the arrangement of the matter storage lattice 21 on each shelf 20 is identical.
Order generating means include multiple show stands 40 and multiple display screens, and at least the one of exterior wall is arranged in show stand 40
On a side, at least one showpiece is placed on each show stand 40, display screen 50 is separately positioned on each show stand 40
Top, for showing commodity in shop, and the commodity including corresponding show stand 40, customer by two dimensional code on scanning showpiece or
It selects corresponding commodity to generate order from display screen 50, and obtains picking code after completing payment by payment mechanism 60.
Payment mechanism 60 is Third-party payment platform, including payment code reader and picking code generating means, is advanced optimized
Ground, picking code generating means are printer, for printing picking code.
The means of payment of the invention may include following two:
The first means of payment posts the various items for being scanned, reading such as two dimensional code, bar code, commodity ID on showpiece
Code, for customer by scanning corresponding bar code after mobile phone-downloaded shopping APP, the commodity after barcode scanning will independently enter the purchase of APP
In object vehicle, payment code is generated by cell phone application, and the payment code of generation is completed to pay the bill close to payment mechanism 60, picking code is raw
Electronics code is generated according to the payment result of order at device and is sent on the mobile phone of customer, customer passes through the electronics code on mobile phone
Picking, this kind of picking mode is not necessarily to papery picking code, more convenient, environmentally friendly.
Second of means of payment, display screen 50 select the quotient admired using the set-up mode of touch screen on display screen 50
Product, and purchase option is clicked, display screen 50 produces corresponding order at this time, and corresponding gold is set on payment mechanism 60
Volume, customer only needs to open the payment software on mobile phone, and puts and open payment code, by payment code close to payment mechanism 60, takes
Goods code generating means generate the picking code of papery according to the payment result of order, this kind of mode is used without downloading corresponding APP
It is convenient.
As shown in figure 11, the third means of payment, as a kind of commodity settlement method in unmanned automatic vending shop 10, packet
Include following steps: customer obtains unique identifier before selective purchase；It is bought goods outside unmanned automatic vending shop,
Commodity ID is obtained using the item identification code on barcode scanning gun scanning showpiece, identifier adds shopping cart after identifying successfully, generate
Order；The picking code of acquisition papery after payment is completed by payment mechanism 60.This means of payment does not need client in advance in hand
APP is installed on machine, without registration, therefore can effectively prevent user information leakage, it is highly-safe.
Wherein, the acquisition modes of identifier have following two: the wireless of unmanned automatic vending shop 10 is added using mobile phone
Local area network sends identifier to mobile phone using Wireless LAN, and identifier is numeric string or two dimensional code.Or, mobile phone is adding
After entering wireless network, the pop-up page that Wireless LAN is sent to mobile phone is received, identifier is obtained.
After completing payment, electronics code is generated according to the payment result of order using Wireless LAN, and be sent to customer
Mobile phone on.
Customer obtains the identifier of papery in the number of taking hands- operation, and identifier is numeric string or two dimensional code.
The bar code that can be scanned, read is posted on showpiece, customer generates payment code, and paying generation by mobile phone order
Money code is completed to pay the bill close to payment mechanism 60.
A kind of commodity checkout apparatus in unmanned automatic vending shop 10, including branch system, barcode scanning gun and payment mechanism 60.
Branch system is Wireless LAN or the number of taking machine.Barcode scanning gun commodity ID for identification.Payment mechanism 60 is flat for Third-party payment
Platform, including payment code reader and picking code generating means.Branch system, barcode scanning gun and payment mechanism 60 are by being wirelessly connected, side
Just the order of commodity is generated and is settled accounts.
Display screen 50 is equipped with sensor and camera, for obtaining the identity information and use state of currently used customer
Information, identity information include age information, gender information, face location information etc.；Use state information include expression information with
And sight residence time information etc..Target user and the commodity pouplarity of commodity can be divided according to these information, and can
For this feature, the relatively popular commodity of region crowd are put in the unmanned automatic vending shop 10 of certain areas.Together
When the more interested commodity of crowd locating for the customer can also be shown on display screen 50 according to the identity information of customer.
For example, can the unmanned automatic vending shop 10 at the mall or near market put by young girl and
The more commodity of the concern of female middle-aged；It is put in the unmanned automatic vending shop 10 near square more by the elderly's concern
Commodity etc., it can be achieved that commodity are peddled in optimization, commodity are pointedly sold, are pushed up sales, following step is specifically included
It is rapid:
As shown in figure 12, sensor and camera are set in the top of unmanned 10 show stand 40 of automatic vending shop first,
Obtain the identity information and use state information of current customer, for the ease of clearly obtaining the information of trier, sensor and
The position of camera design should not be too low or too high, should be in above 20CM of ordinary people's height or so, while camera can be to
Lower inclination.
The crowd for judging commodity adaptation according to the identity information of trier and use state information and each commodity are in the people
Pouplarity in group can determine whether that age, gender, height for the customer for being applicable in commodity etc. is believed by camera and sensor
Breath, and can analyze whether the customer likes the commodity by the expression of trier, movement, judge that customer likes the quotient in other words
The degree of product.
If people's majority is to go with trip, when seeing that the article liked or disliked will necessarily illustrate the commodity to companion
Benefit or harm, sensor can acquire the expression of trier at this time, to judge whether customer likes commodity, and will acquire
Information passes to central control system and is counted.
Central control system can analyze the shopping need of different location, different commodity according to sale of goods data simultaneously, and
It is counted.
In conjunction with information and result that camera and sensor obtain, the applicable area of commodity and applicable is judged
Crowd, and targetedly sold, it pushes up sales.
Since central control system can only judge the sales volume of some regional commodity, do not know that the commodity are applicable in
Crowd, and not can determine that different sexes, age to the ratings of the commodity, therefore are provided with sensor and camera shooting
Head can determine whether the commodity are welcome by the expression of user, movement etc., more targetedly merchandising, increase
Sales volume.
Wherein, the applicable listener clustering of commodity includes boy, girl, man, woman, old man etc., the applicable crowd of commodity
Often entering and leaving place includes park, school, market, office building, square etc..
As shown in Figure 4 and Figure 5, when the multiple commodity of customer's purchase, and several commodity need not when on the same shelf 20
Multiple shelf 20 are moved, in order to increase working efficiency, multiple mobile robots 80 can be placed in unmanned automatic vending shop,
Meanwhile each robot influences each other during the work time in order to prevent, move to the travelling route of mobile robot 80 into
Professional etiquette is drawn, and specific route planning includes following several embodiments:
Embodiment one
Shelf 20 be in matrix arrangement, it is adjacent two rows shelf 20 between form main delivery line, for transport shelf 20 to
Access section 30；Loop line is formed between shelf 20 and the inner wall in unmanned automatic vending shop 10, is returned for transporting shelf 20
To 20 vacancy of shelf, each main line that conveys is connected to circuit, and the starting point of circuit starts from access section 30.
In use, mobile robot 80, which is walked from main delivery line, is placed into access section 30 for shelf 20, and goods is sent
It is starting point with access section 30 after object, shelf 20 is sent back into home position along loop line, mobile robot 80 is divided the work bright
Really, mobile orderly, it prevents from mutually colliding between shelf 20, while increasing working efficiency.
Embodiment two
When shelf 20 are bigger, shelf 20 are successively arranged along unmanned 10 surrounding of automatic vending shop, and centre reserves sky
Between 80 Transport cargo rack 20 of robot to be moved.
Ground is advanced optimized, display screen 50 is equipped with turnover key, can display by screens manually automatically or by turnover key
Other buyer's guides in unmanned automatic vending shop 10 increase the quantity that commodity are shown on each display screen 50, Gu Keke
Multiple commodity are watched from a display screen, admire commodity if having, carry out applicable, increase where commodity can be gone on show stand 40
The convenience of customer, while for the ease of the show stand 40 where customer segmentation commodity and commodity, it can be by commodity and displaying
Platform 40 is numbered, convenient for finding commodity.
Due to the difference of cargo, favorite crowd is different, and the sales volume for resulting in commodity is different, can according to identity information and
Use state information prediction hot item sets its display time on display screen 50 according to the prediction result of hot item,
Show that the time is directly proportional to the sales volume of the commodity or prediction result, according to the prediction result of hot item, unmanned automatic vending
The commodity shown on 10 display screen 50 of shop are arranged from high to low according to pre- sales volume, be can be used as recommendation list and are joined for customer
It examines.
The settable ad distribution area 70 in unmanned 10 exterior wall top of automatic vending shop can show itself in ad distribution area 70
Advertising information, can also show other sponsors, advertising information of StoreFront etc..
Ground is advanced optimized, show stand 40 of the invention is foldable, avoids the normal walking for influencing passerby.
As shown in Figure 10, application method of the invention is as follows:
Customer buys goods outside unmanned automatic vending shop 10, generates order and completes to pay, obtains picking code；Nothing
Multiple shelf 20 are equipped in people's automatic vending shop 10, each shelf 20 are equipped with the multilayer matter storage lattice 21 for storing commodity,
The exterior wall in unmanned automatic vending shop 10 is equipped with access section 30, and access section 30 includes multiple picking windows 31, picking window 31 and storage
Object lattice 21 are arranged in a one-to-one correspondence；
By reading the picking code, mobile robot 80 in unmanned automatic vending shop 10 is according to the letter of order
Breath, the shelf 20 where holding up and transporting end article stick on the inside of access section 30, and open corresponding with end article
Picking window 31；
Take the information of cargo away according to customer, shelf 20 are shipped back 20 vacancy of shelf by mobile robot 80.
In order to increase the convenience of picking, the picking window 31 where avoiding the occurrence of commodity is too high to the problem of taking out,
Multiple same commodities are individually positioned in the different height of shelf 20, are taken commodity convenient for the customer of different heights.
Specifically, customer's height can be obtained by camera, and the mesh of corresponding height is placed on according to the selection of customer's height
Mark the shelf 20 of commodity, it is preferable that the higher customer's central control system of height preferentially selects the commodity for being in higher level.
In order to ensure the height information that camera captures comes from buyer, target framework is arranged in central control system, i.e.,
Camera only captures the height of the customer in target framework.
Specifically, commodity are placed on show stand 40, and are connect between show stand 40 by chain or other articles, therefore
Commodity cannot be carried to other positions by customer.When customer tries out commodity, in camera front, the i.e. major part of the customer
Body is in target framework, and at this moment central control system determines that the customer for buyer, then obtains the customer by camera
Height, and other are in front of camera, but body without or fraction be in the customer in target framework, do not trigger
The function of camera acquisition customer's height.
When the order commodity of customer are multiple, control system selects shelf 20 according to following priority:
For order commodity on a shelf 20, the shelf 20 nearest from picking window 31 are transported in selection；
Order commodity are respectively on different shelf 20, according to the quantity of end article on shelf 20, the position of shelf 20
And the position of mobile robot 80, the time being fully completed with the commodity of order is most short for target, plans mobile robot 80
Delivery line.And mobile robot 80 be it is multiple, taken according to mobile robot 80, shelf 20 where end article and distance
The distance of goods mouth 30 optimizes transport scheme, and specific optimization method is as follows:
When cargo transport, a mobile robot 80 preferentially transports the shelf 20 nearest from access section 30, while other moving machines
Device people 80 prepares to transport remaining shelf 20, and after previous shelf 20 leave access section 30, the latter shelf 20 are quickly transported
To access section 30, the time for considering customer's picking is needed in the process, it is preferable that when previous shelf 20 are transported to access section 30
Place, the latter shelf 20 bring into operation, and stop apart from 30 a distance of access section, latter after previous shelf 20 leave
A shelf 20 will run to access section 30, can increase cargo transport efficiency, reduce the time that customer waits.
Ground is advanced optimized, if the Out of Stock on shelf 20 or the non-shipment more than three days, control system will notice pair
The administrative staff's supplement or undercarriage commodity answered, can put other commodity according to pouplarity, push up sales.
The present invention can also be matched with on-line shop, be used as automatic picking shop, and the commodity that the present invention is sold are existed
It is sold in on-line shop, customer can carry out selection commodity on the net, and go picking to corresponding unmanned automatic vending shop 10, increase
Add convenience, specific picking method the following steps are included:
Order is completed using online shopping platform；Picking code is obtained, central control system counts the area Xia Dan of customer according to order
Domain, and judge whether the automatic picking shop in the region has commodity, being shown in lower single region in the order of customer may be selected
Several automatic picking shop addresses, customer as needed voluntarily addition be used as picking place, near residence, job site
Nearby, near the urban district often entered and left etc.；
When the picking place of customer's selection is not intended to the commodity of purchase, central control system notifies businessman to replenish, together
When can remind customer's no commodity at this, customer may be selected to carry out picking by other picking places or waiting businessman replenishes,
When selection waiting businessman's supplement, can postpone to set the picking time, after businessman's fill-ins, central control system notifies client to arrive
Goods, customer reset when picking.
Customer selects one of them automatic picking shop address as picking place, while the picking time is arranged, this is reserved
Commodity can not be sold before reserving the picking time, if not having picking beyond picking time customer, reserved commodity and cancelled reservation,
It will voluntarily sell, picking code cancels, and is customer's reimbursement according to the order amount of money, and the picking time of setting was no more than three days.
Customer can also carry out the commodity of selection purchase in solid shop/brick and mortar store by APP simultaneously, be commodity payment after selecting purchase,
Customer may be selected to extract commodity in head store or extract commodity in other automatic picking shops, if selection extracts commodity in head store
Picking code can then be obtained and carry out picking, 80 Transport cargo rack 20 of mobile robot in automatic picking shop.If selecting other certainly
Dynamic picking shop carries out picking, can set picking place and picking time, picking code is generated, at this time in the automatic picking shop
Not Transport cargo rack 20 of mobile robot 80, customer can carry out picking to other automatic picking shops by the picking code, at this time
The picking time of setting may not exceed three days, and in the time zone, the reserved commodity in the automatic picking shop of target can not be sold.
As shown in figure 13, when picking, customer selects picking from cell phone application, obtains picking code, later by target nobody
The picking code on code reader scanning cell phone on automatic vending shop 10, the mobile robot 80 in unmanned automatic vending shop 10
Transport cargo rack 20 arrives access section 30, and corresponding picking window 31 is opened, and after client takes cargo away, picking window 31 is closed, moving machine
Device people 80 moves back to shelf 20 to original position.
This kind of picking mode can be convenient for customer's picking at any time, and can independently select picking place and picking time, increase
The convenience of customer；Meanwhile when customer somewhere goes window-shopping or passes by unmanned automatic vending shop 10, it is seen that admire commodity,
But it is larger, heavier to admire commodity, or because other reasons are not easy to take at that time, then can by selection at other, nobody buys to resell automatically
The mode that commodity are extracted in shop 10 is sold, convenience is further increased.
As shown in figure 14, the present invention also can be used as return service station, is arranged inside unmanned automatic vending shop 10 and returns goods
Shelf 20, each return of goods shelf 20 are equipped with the multilayer return of goods lattice for storing commodity, further include return of goods mouth, mobile robot 80.
Return of goods mouth is arranged on the exterior wall in unmanned automatic vending shop 10, and return of goods mouth includes multiple return of goods windows, multiple return of goods windows and the return of goods
Lattice are arranged in a one-to-one correspondence.Mobile robot 80 is held up according to the return of goods information of central control system for storing return of goods cargo
Shelf 20 and the inside for sticking on access section 30, return of goods lattice and picking window 31 are opposite.It wherein can be by 30 conduct of access section before
Return of goods mouth, picking window 31 before are used as return of goods window, and staff can enter and leave unmanned automatic vending shop 10 by access section 30,
When customer has found that the commodity of purchase have flaw or are not inconsistent with estimated, APP and the unmanned automatic vending shop 10 can be passed through
Return goods, it is preferable that be set as independently returning goods in seven days, carry out returning goods by this way more convenient, save the time with
And express delivery expense, wherein specifically used method is as follows:
Customer applies returning goods in cell phone application, and can obtain return of goods code, and customer holds return of goods code to neighbouring nobody automatically
Shop 10 is peddled to return goods.Return of goods shelf 20 are equipped in unmanned automatic vending shop 10, return of goods shelf 20 are equipped with multiple move back
Goods lattice, return of goods lattice and picking window 31 correspond.
Customer scans return of goods code by code reader on unmanned automatic vending shop 10, and mobile robot 80 will return goods shelf
20 are transported to 30 side of access section, and after movement in place, corresponding picking window 31 is opened, and commodity are placed on corresponding return of goods lattice
It is interior, return of goods window is closed, mobile robot 80 transports 20 return of return of goods shelf.
Wherein, the return of goods window of corresponding size is opened according to the volume of return of goods commodity.
After mobile robot 80 transports 20 return of return of goods shelf, central control system notifies businessman that return of goods commodity have been placed in
Return of goods shelf 20 remind staff to inspect periodically.
Inspection cycle is preferably seven days, and staff enters in unmanned automatic vending shop 10 in seven days, checks commodity
Whether artificial damage is had, if notifying businessman to return goods without artificial damage, if there is artificial damage then notifies seller and customer
Negotiate.
Meanwhile the case where camera can be arranged in the present invention at return of goods mouth, and implementable detection is returned goods.By the access section 30
Equipped with camera and alarm.When customer applies returning goods, cargo and packaging photo need to be uploaded in advance, arrives unmanned automatic vending quotient
Behind shop 10, by camera scanning with the commodity and packaged information of angle, and compared with the cargo of upload and packaging photo, if
It compares unanimously, then opens return of goods window；If comparison is inconsistent, alarm issues miscue sound.It can tentatively guarantee cargo in this way
It is intact, it just can be carried out the return of goods.The supervision effect of the return of goods can be improved in this alignments, and it is broken to reduce occur returning goods error and midway
The case where damage, malice are returned goods.
When the return of goods, the packing box of return of goods commodity and return of goods commodity is sequentially placed into return of goods window, and retention of taking pictures is returned goods and recorded.
This mode can prevent the return of goods commodity from being exchanged.
When customer applies returning goods, buying to resell automatically in the region of customer site there are nobody of 20 vacancy of return of goods shelf is shown
Shop 10 is sold, and is arranged successively from the near to the distant according to distance, the ground in the unmanned automatic vending shop 10 for the selection return of goods that make things convenient for customers
Location, it is humanized.
After return of goods shelf 20 fill up, the space of shipment shelf 20 can be used as return of goods lattice, and central control system is carried out to this
Return of goods lattice are marked, and the commodity in the return of goods lattice cannot be sold.Shipment shelf 20 can rationally be utilized, enable space
Rationally utilize.
After completing to return goods, central control system sends voucher of having returned goods to the mobile phone of customer, so that customer is after the return of goods
Effective voucher can be obtained, the dispute in later period is avoided.
The present invention can also be returned goods by courier, when commodity being delivered in the hand of courier again such as customer, in advance on
Cargo and packaging photo are passed, and by commodity and return of goods code to courier, wherein return of goods code can be sent to by way of picture
Courier is sent to courier by the sharing two dimensional code function of mobile phone app, and after two dimensional code is shared, former two dimensional code
Failure.
When courier stands to the return of goods, by camera scanning with the commodity and packaged information of angle, damaged condition is judged
It is whether consistent with damaged condition when being delivered in courier's hand, courier is avoided by cargo and package failure or is changed,
Increase safety, guarantees the interests of customer and businessman.
After online purchase commodity, due to customer itself is relatively busy or picking place farther out, it will usually notify friend, family
People replaces picking, we need for the information such as picking position, picking code to be shared with the people needed instead of picking at this time, using very
Inconvenience, the present invention optimize this kind of situation, increase the convenience of people, specific method the following steps are included:
Customer buys commodity in on-line shop, fills in location information of receiving, while binding multiple contact informations, businessman is receiving
Send cargo after order with charge free；
Cargo is sent with charge free in the unmanned automatic vending shop 10 near designated contact, picking is gone by designated contact.
Concrete methods of realizing is as follows:
When buying commodity by APP, Related Contact can be bound, contact person can be voluntarily added to one or more by customer
A, customer selects to admire commodity and be paid the bill on APP, and merchandise news, picking code are sent to each connection by sending personnel simultaneously
People；
Each contact person selects to agree to picking or refusal picking, and other contact persons will receive the selection knot of the contact person
Fruit；
After one of contact person selects to agree to picking, picking is carried out by the contact person, sending personnel sends commodity with charge free
To apart from the closer unmanned automatic vending shop 10 of the contact person.
After all connection selection refusal pickings per capita, picking will be carried out by client itself, sending personnel sends commodity with charge free
To apart from the closer unmanned automatic vending shop 10 of client.
Ground is advanced optimized, after one of designated contact picking, the picking code of other contact persons fails.
Ground is advanced optimized, when selected contact person's inconvenience picking, other contact persons will reselect agreement or refuse
Exhausted picking, and after having changed contact person, the picking code of former picking people fails.
By this kind of mode, multiple contact persons can receive merchandise news simultaneously, and can independently determine to receive the connection of cargo
It is people, without additionally being contacted, increases convenience.
This method is applicable not only to the unmanned automatic vending shop 10, it is possible to use in the picking of common online shopping commodity,
As shown in figure 15, specifically includes the following steps:
Customer buys commodity in on-line shop, fills in location information of receiving, while binding multiple contact informations, businessman is receiving
Send cargo after order with charge free；
Cargo is shipped to the designated contact in multiple contact persons.
Concrete methods of realizing is as follows
When buying commodity by APP, Related Contact can be bound, contact person can be voluntarily added to one or more by customer
A, customer selects to admire commodity and be paid the bill on APP, and sending personnel is by merchandise news and sends the time with charge free while being sent to each
It is people；
Each contact person selects to agree to or rejection cargo, other contact persons will receive the selection result of the contact person；
After one of contact person selects to agree to receive cargo, cargo is delivered in the connection manpower by sending personnel.
When all connection selection rejection cargos per capita, cargo is received by client itself.
When selected contact person is inconvenient to receive cargo, other contact persons will reselect agreement or rejection goods
Object.
The invention is not limited to above-mentioned preferred forms, and anyone should learn that is made under the inspiration of the present invention
Structure change, the technical schemes that are same or similar to the present invention are fallen within the scope of protection of the present invention.
Claims (9)
1. the picking method of online shopping commodity, which comprises the following steps:
Customer buys commodity in on-line shop, fills in location information of receiving, while binding multiple contact informations, and businessman is receiving order
After send cargo with charge free；
Cargo is shipped to the designated contact in multiple contact persons.
2. the picking method of online shopping commodity according to claim 1, which is characterized in that sending personnel is by merchandise news and group
It send the time while being sent to each contact person；
Each contact person selects to agree to or rejection cargo, other contact persons will receive the selection result of the contact person；
After one of contact person selects to agree to receive cargo, cargo is delivered in the connection manpower by sending personnel.
3. the picking method of online shopping commodity according to claim 2, which is characterized in that when all selection is refused per capita for connection
When receiving cargo, cargo is received by client itself.
4. the picking method of online shopping commodity according to claim 2, which is characterized in that when selected contact person is inconvenient to connect
Receive object when, other contact persons will reselect agreement or rejection cargo.
5. the picking method of online shopping commodity according to claim 1, which is characterized in that send cargo with charge free designated contact
In neighbouring unmanned automatic vending shop, picking is gone by designated contact.
6. the picking method of online shopping commodity according to claim 5, which is characterized in that
Merchandise news, picking code are sent to each contact person by sending personnel simultaneously；
Each contact person selects to agree to picking or refusal picking, and other contact persons will receive the selection result of the contact person；
When one of contact person select agree to picking after, by the contact person carry out picking, sending personnel by commodity send with charge free away from
Unmanned automatic vending shop closer from the contact person.
7. the picking method of online shopping commodity according to claim 6, which is characterized in that when all selection is refused per capita for connection
After picking, picking will be carried out by client itself, sending personnel sends commodity apart from the closer unmanned automatic vending quotient of client with charge free
Shop.
8. the picking method of online shopping commodity according to claim 6, which is characterized in that when one of designated contact takes
After goods, the picking code of other contact persons fails.
9. the picking method of online shopping commodity according to claim 6, which is characterized in that when selected contact person is inconvenient to take
When goods, other contact persons will reselect agreement or refusal picking, and after changing contact person, the picking code of former picking people fails.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201811036564.5A CN109242386A (en) | 2018-09-06 | 2018-09-06 | The picking method in online shopping shop |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201811036564.5A CN109242386A (en) | 2018-09-06 | 2018-09-06 | The picking method in online shopping shop |
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Application publication date: 20190118 |