CN109067605B - Storage subsystem fault diagnosis method and device, terminal and storage medium - Google Patents
Storage subsystem fault diagnosis method and device, terminal and storage medium Download PDFInfo
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- H—ELECTRICITY
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- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
Abstract
The embodiment of the application provides a storage subsystem fault diagnosis method, a device, a terminal and a storage medium, and the method comprises the following steps: capturing a Trace file of a fault machine through a protocol analyzer; creating a fault database, and inputting common fault information into the fault database; calling a relevant protocol according to the Trace file; analyzing the Trace file according to the related protocol and obtaining analysis data; and matching the analysis data with the common fault information according to a relevant protocol and acquiring a fault diagnosis result according to a matching result. The invention can rapidly analyze Trace in batches, accurately position problem points, simulate fault phenomena according to protocols, compare the fault phenomena with actual faults, more accurately find out problem root cause, and more rapidly and accurately solve the problems and faults of the storage subsystem.
Description
Technical Field
The invention belongs to the technical field of server testing, and particularly relates to a storage subsystem fault diagnosis method, a device, a terminal and a storage medium.
Background
The RAID card is the heart of the storage subsystem, and the performance and stability of one storage subsystem are closely related to the stability of the link and other factors. When a storage subsystem is in fault, a protocol analyzer is often used for capturing Trace on a link between an RAID card and a hard disk for analysis, and the Trace analysis needs very professional knowledge, is time-consuming and labor-consuming, and cannot be carried out in batch.
Disclosure of Invention
In order to overcome the defects in the prior art, the invention provides a storage subsystem fault diagnosis method, device, terminal and storage medium, so as to solve the technical problems.
In a first aspect, an embodiment of the present application provides a storage subsystem fault diagnosis method, where the method includes:
capturing a Trace file of a fault machine through a protocol analyzer;
creating a fault database, and inputting common fault information into the fault database;
calling a relevant protocol according to the Trace file;
analyzing the Trace file according to the related protocol and obtaining analysis data;
and matching the analysis data with the common fault information according to a relevant protocol and acquiring a fault diagnosis result according to a matching result.
With reference to the first aspect, in a first implementation manner of the first aspect, the invoking a relevant protocol according to a Trace file includes:
reading a Trace file;
matching the Trace file with a protocol in a database;
judging whether protocols matched with all Trace exist or not:
if yes, calling the matching protocol as a related protocol;
otherwise, circularly matching the Trace file and the protocol.
With reference to the first aspect, in a second implementation manner of the first aspect, the analyzing the Trace file according to the relevant protocol and obtaining analysis data includes:
reading the Trace file;
judging whether the commands generated by the Trace file and the received commands conform to the related protocol:
if yes, judging that the Trace file is normal;
and if not, judging that the Trace file is normal and outputting the abnormal data as analysis data.
With reference to the first aspect, in a third implementation of the first aspect, the method further includes:
judging whether fault information consistent with the fault diagnosis result exists in the fault database:
if yes, completing a diagnosis program and displaying the fault diagnosis result;
and if not, storing the fault diagnosis result to a fault database.
In a second aspect, an embodiment of the present application provides a storage subsystem fault diagnosis apparatus, including:
the grabbing unit is configured for grabbing a Trace file of the fault machine through the protocol analyzer;
the system comprises a creating unit, a fault database and a fault analyzing unit, wherein the creating unit is configured to create a fault database and input common fault information to the fault database;
the calling unit is configured to call a relevant protocol according to the Trace file;
the analysis unit is configured to analyze the Trace file according to the relevant protocol and obtain analysis data;
and the diagnosis unit is configured to match the analysis data with the common fault information according to a relevant protocol and acquire a fault diagnosis result according to a matching result.
With reference to the second aspect, in a first implementation manner of the second aspect, the invoking unit includes:
the reading module is configured for reading a Trace file;
the matching module is configured for matching the Trace file with a protocol in a database;
the judging module is configured for judging whether protocols matched with all Trace exist or not;
the calling module is configured to call the matching protocol as a relevant protocol;
and the circulating module is configured for circularly matching the Trace file and the protocol.
With reference to the second aspect, in a second embodiment of the second aspect, the analysis unit comprises:
the file reading module is configured for reading the Trace file;
the file judging module is configured to judge whether the command generated by the Trace file and the received command conform to the related protocol;
the normal judgment module is configured for judging that the Trace file is normal;
and the data output module is configured for judging the normality of the Trace file and outputting abnormal data as analysis data.
With reference to the second aspect, in a third embodiment of the second aspect, the apparatus further comprises:
the result matching unit is configured for judging whether fault information consistent with the fault diagnosis result exists in the fault database;
the diagnosis display unit is configured to complete a diagnosis program and display the fault diagnosis result;
a result storage unit configured to store the fault diagnosis result to a fault database.
In a third aspect, a terminal is provided, including:
a processor, a memory, wherein,
the memory is used for storing a computer program which,
the processor is configured to call and run the computer program from the memory, so that the terminal performs the above-mentioned method of the terminal.
In a fourth aspect, a computer storage medium is provided having stored therein instructions that, when executed on a computer, cause the computer to perform the method of the above aspects.
In a fifth aspect, there is provided a computer program product comprising instructions which, when run on a computer, cause the computer to perform the method of the above aspects.
The beneficial effect of the invention is that,
according to the storage subsystem fault diagnosis method, device, terminal and storage medium, a fault database storing a large amount of common fault information is created, after the Trace file of a fault machine is captured, a relevant protocol is called, the Trace file is analyzed in combination with the relevant protocol, the obtained analysis result is matched with the fault information, and then the fault diagnosis result of the fault machine is obtained. The invention can rapidly analyze Trace in batches, accurately position problem points, simulate fault phenomena according to protocols, compare the fault phenomena with actual faults, more accurately find out problem root cause, and more rapidly and accurately solve the problems and faults of the storage subsystem.
In addition, the invention has reliable design principle, simple structure and very wide application prospect.
Drawings
In order to more clearly illustrate the embodiments or technical solutions in the prior art of the present invention, the drawings used in the description of the embodiments or prior art will be briefly described below, and it is obvious for those skilled in the art that other drawings can be obtained based on these drawings without creative efforts.
FIG. 1 is a schematic flow chart diagram of a method of one embodiment of the present application.
FIG. 2 is a schematic block diagram of an apparatus of one embodiment of the present application.
Fig. 3 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
Detailed Description
In order to make those skilled in the art better understand the technical solution of the present invention, the technical solution in the embodiment of the present invention will be clearly and completely described below with reference to the drawings in the embodiment of the present invention, and it is obvious that the described embodiment is only a part of the embodiment of the present invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The following explains key terms appearing in the present application.
FIG. 1 is a schematic flow chart diagram of a method of one embodiment of the present application. The execution subject in fig. 1 may be a storage subsystem fault diagnosis device.
As shown in fig. 1, the method 100 includes:
and 150, matching the analysis data with the common fault information according to a relevant protocol and acquiring a fault diagnosis result according to a matching result.
In order to facilitate understanding of the present invention, the storage subsystem fault diagnosis method provided by the present invention is further described below with reference to the principle of the storage subsystem fault diagnosis method of the present invention and the process of diagnosing the storage subsystem fault in the embodiment.
Optionally, as an embodiment of the present application, the invoking a relevant protocol according to a Trace file includes:
reading a Trace file;
matching the Trace file with a protocol in a database;
judging whether protocols matched with all Trace exist or not:
if yes, calling the matching protocol as a related protocol;
otherwise, circularly matching the Trace file and the protocol.
Optionally, as an embodiment of the present application, the analyzing the Trace file according to a relevant protocol and obtaining analysis data includes:
reading the Trace file;
judging whether the commands generated by the Trace file and the received commands conform to the related protocol:
if yes, judging that the Trace file is normal;
and if not, judging that the Trace file is normal and outputting the abnormal data as analysis data.
Optionally, as an embodiment of the present application, the method further includes:
judging whether fault information consistent with the fault diagnosis result exists in the fault database:
if yes, completing a diagnosis program and displaying the fault diagnosis result;
and if not, storing the fault diagnosis result to a fault database.
Specifically, the storage subsystem fault diagnosis method includes:
and S1, capturing the Trace file of the fault machine through the protocol analyzer.
And capturing the Trace of the fault machine through a protocol analyzer, and confirming the captured Trace between the RAID/SAS card and the hard disk backboard or the captured Trace between the hard disk backboard and the disk according to the requirement and the fault phenomenon.
And S2, creating a fault database, and inputting common fault information into the fault database.
And (3) establishing a fault database, inputting some common or once diagnosed fault information, wherein the fault information is faults and fault phenomena (such as disk dropping, downtime and reset) corresponding to the Trace file abnormal data, and establishing a mapping relation between the fault information and the protocol.
Continue to grow and enrich based on collected fault data. And after the fault machine is diagnosed to obtain a fault diagnosis result, judging whether consistent fault information exists in the fault database, and if the consistent fault information does not exist in the fault database, storing the obtained fault diagnosis result in the fault database.
And S3, calling a relevant protocol according to the Trace file.
Reading a plurality of complete trace, sequentially comparing the protocols in the database, and finding out the completely conformed protocol which can be used as the protocol type to be followed by the analysis. The protocol may be SFF-8485, SFF-8489, or the like.
And S4, analyzing the Trace file according to the related protocol and obtaining analysis data.
And reading each complete Trace, judging whether the Trace is completely executed according to the relevant protocol, judging whether the generated command and the received command accord with the relevant protocol standard, and outputting abnormal data as analysis data if the Trace file does not accord with the relevant protocol.
And S5, matching the analysis data with the common fault information according to a relevant protocol and obtaining a fault diagnosis result according to a matching result.
And determining a relevant protocol corresponding to the analysis data, searching fault information which has a mapping relation with the relevant protocol in a fault database, matching the analysis data with the searched fault information to obtain matched fault information, and further obtaining a fault diagnosis result of the fault machine.
In addition, after the matching fault information is obtained, the actual fault phenomenon of the machine can be judged to be compared with the fault phenomenon in the fault information, and if the actual fault phenomenon of the machine is consistent with the fault phenomenon in the fault information, the fault diagnosis result is correct.
As shown in fig. 2, the apparatus 200 includes:
the grabbing unit 210 is used for grabbing Trace files of the fault machine through a protocol analyzer;
a creating unit 220, wherein the creating unit 220 is used for creating a fault database and inputting common fault information into the fault database;
the calling unit 230, the calling unit 230 is used for calling a relevant protocol according to the Trace file;
an analysis unit 240, wherein the analysis unit 240 is configured to analyze the Trace file according to the relevant protocol and obtain analysis data;
a diagnosis unit 250, wherein the diagnosis unit 250 is configured to match the analysis data with the common fault information according to a relevant protocol and obtain a fault diagnosis result according to a matching result.
Optionally, as an embodiment of the present application, the invoking unit includes:
the reading module is configured for reading a Trace file;
the matching module is configured for matching the Trace file with a protocol in a database;
the judging module is configured for judging whether protocols matched with all Trace exist or not;
the calling module is configured to call the matching protocol as a relevant protocol;
and the circulating module is configured for circularly matching the Trace file and the protocol.
Optionally, as an embodiment of the present application, the analysis unit includes:
the file reading module is configured for reading the Trace file;
the file judging module is configured to judge whether the command generated by the Trace file and the received command conform to the related protocol;
the normal judgment module is configured for judging that the Trace file is normal;
and the data output module is configured for judging the normality of the Trace file and outputting abnormal data as analysis data.
Optionally, as an embodiment of the present application, the apparatus further includes:
the result matching unit is configured for judging whether fault information consistent with the fault diagnosis result exists in the fault database;
the diagnosis display unit is configured to complete a diagnosis program and display the fault diagnosis result;
a result storage unit configured to store the fault diagnosis result to a fault database.
Fig. 3 is a schematic structural diagram of a terminal device 300 according to an embodiment of the present invention, where the terminal device 300 may be used to execute the method for updating the heat dissipation policy parameter according to the embodiment of the present application.
Among them, the terminal apparatus 300 may include: a processor 310, a memory 320, and a communication unit 330. The components communicate via one or more buses, and those skilled in the art will appreciate that the architecture of the servers shown in the figures is not limiting of the application, and may be a bus architecture, a star architecture, a combination of more or fewer components than those shown, or a different arrangement of components.
The memory 320 may be used for storing instructions executed by the processor 310, and the memory 320 may be implemented by any type of volatile or non-volatile storage terminal or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk or optical disk. The executable instructions in memory 320, when executed by processor 310, enable terminal 300 to perform some or all of the steps in the method embodiments described below.
The processor 310 is a control center of the storage terminal, connects various parts of the entire electronic terminal using various interfaces and lines, and performs various functions of the electronic terminal and/or processes data by operating or executing software programs and/or modules stored in the memory 320 and calling data stored in the memory. The processor may be composed of an Integrated Circuit (IC), for example, a single packaged IC, or a plurality of packaged ICs connected with the same or different functions. For example, the processor 310 may include only a Central Processing Unit (CPU). In the embodiments of the present application, the CPU may be a single arithmetic core or may include multiple arithmetic cores.
A communication unit 330, configured to establish a communication channel so that the storage terminal can communicate with other terminals. And receiving user data sent by other terminals or sending the user data to other terminals.
The present application also provides a computer storage medium, wherein the computer storage medium may store a program, and the program may include some or all of the steps in the embodiments provided in the present application when executed. The storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM) or a Random Access Memory (RAM).
Therefore, the fault diagnosis method and the fault diagnosis system have the advantages that the fault database storing a large amount of common fault information is created, the Trace file of the fault machine is captured, the relevant protocol is called, the Trace file is analyzed in combination with the relevant protocol, the obtained analysis result is matched with the fault information, and the fault diagnosis result of the fault machine is further obtained. The invention can rapidly perform Trace analysis in batches, accurately locate problem points, simulate fault phenomena according to a protocol, compare the fault phenomena with actual faults, more accurately find out problem root cause, and more rapidly and accurately solve the problems and faults of the storage subsystem.
Those skilled in the art will clearly understand that the techniques in the embodiments of the present application may be implemented by way of software plus a required general hardware platform. Based on such understanding, the technical solutions in the embodiments of the present application may be embodied in the form of a software product, where the computer software product is stored in a storage medium, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and the like, and includes several instructions to enable a computer terminal (which may be a personal computer, a server, or a second terminal, a network terminal, and the like) to perform all or part of the steps of the method according to the embodiments of the present invention.
The same and similar parts in the various embodiments in this specification may be referred to each other. Especially, for the terminal embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant points can be referred to the description in the method embodiment.
In the several embodiments provided in the present application, it should be understood that the disclosed system, apparatus and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.
Although the present invention has been described in detail by referring to the drawings in connection with the preferred embodiments, the present invention is not limited thereto. Various equivalent modifications or substitutions can be made on the embodiments of the present invention by those skilled in the art without departing from the spirit and scope of the present invention, and these modifications or substitutions are within the scope of the present invention/any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (6)
1. A storage subsystem fault diagnosis method, the method comprising:
capturing a Trace file of a fault machine through a protocol analyzer;
creating a fault database, and inputting common fault information into the fault database;
calling a relevant protocol according to the Trace file;
analyzing the Trace file according to the related protocol and obtaining analysis data;
matching the analysis data with the common fault information according to a relevant protocol and obtaining a fault diagnosis result according to a matching result;
the analyzing the Trace file according to the relevant protocol and obtaining the analysis data comprises the following steps:
reading the Trace file;
judging whether the commands generated by the Trace file and the received commands conform to the related protocol:
if yes, judging that the Trace file is normal;
if not, judging that the Trace file is abnormal and outputting abnormal data serving as analysis data;
the method further comprises the following steps:
judging whether fault information consistent with the fault diagnosis result exists in the fault database:
if yes, completing a diagnosis program and displaying the fault diagnosis result;
and if not, storing the fault diagnosis result to a fault database.
2. The method of claim 1, wherein invoking the correlation protocol according to the Trace file comprises:
reading a Trace file;
matching the Trace file with a protocol in a database;
judging whether protocols matched with all Trace exist or not:
if yes, calling the matching protocol as a related protocol;
otherwise, circularly matching the Trace file and the protocol.
3. A storage subsystem failure diagnostic apparatus, the apparatus comprising:
the grabbing unit is configured for grabbing a Trace file of the fault machine through the protocol analyzer;
the system comprises a creating unit, a fault database and a fault analyzing unit, wherein the creating unit is configured to create a fault database and input common fault information to the fault database;
the calling unit is configured to call a relevant protocol according to the Trace file;
the analysis unit is configured to analyze the Trace file according to the relevant protocol and obtain analysis data;
the diagnosis unit is configured to match the analysis data with the common fault information according to a relevant protocol and obtain a fault diagnosis result according to a matching result;
the analysis unit includes:
the file reading module is configured for reading the Trace file;
the file judging module is configured to judge whether the command generated by the Trace file and the received command conform to the related protocol;
the normal judgment module is configured for judging that the Trace file is normal;
the data output module is configured to judge the abnormality of the Trace file and output abnormal data as analysis data;
the device further comprises:
the result matching unit is configured for judging whether fault information consistent with the fault diagnosis result exists in the fault database;
the diagnosis display unit is configured to complete a diagnosis program and display the fault diagnosis result;
a result storage unit configured to store the fault diagnosis result to a fault database.
4. The apparatus of claim 3, wherein the retrieving unit comprises:
the reading module is configured for reading a Trace file;
the matching module is configured for matching the Trace file with a protocol in a database;
the judging module is configured for judging whether protocols matched with all Trace exist or not;
the calling module is configured to call the matching protocol as a relevant protocol;
and the circulating module is configured for circularly matching the Trace file and the protocol.
5. A terminal, comprising:
a processor;
a memory for storing instructions for execution by the processor;
wherein the processor is configured to perform the method of any of claims 1-2.
6. A computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, carries out the method according to any one of claims 1-2.
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| CN113139729A (en) * | 2021-04-27 | 2021-07-20 | 国网山东省电力公司诸城市供电公司 | Power grid operation risk analysis method, system, terminal and storage medium |
| CN114546942B (en) * | 2022-01-28 | 2024-01-19 | 苏州浪潮智能科技有限公司 | Database data reading method, device, terminal and storage medium |
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