CN108989130A - A kind of network fault reporting method and device - Google Patents
A kind of network fault reporting method and device Download PDFInfo
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- CN108989130A CN108989130A CN201810968463.5A CN201810968463A CN108989130A CN 108989130 A CN108989130 A CN 108989130A CN 201810968463 A CN201810968463 A CN 201810968463A CN 108989130 A CN108989130 A CN 108989130A
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- China
- Prior art keywords
- wireless terminal
- wireless
- radio reception
- reception device
- monitoring
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0686—Additional information in the notification, e.g. enhancement of specific meta-data
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/04—Arrangements for maintaining operational condition
Abstract
The embodiment of the present application provides a kind of network fault reporting method and device, is related to wireless communication technology field, the investigation larger workload of operation maintenance personnel when solving the problem of wireless network failure.The scheme of the embodiment of the present application includes: when wireless network breaks down, access is for providing the domain name of diagnostic message, show the corresponding page of domain name sent by radio reception device, it include diagnostic message in the page, diagnostic message includes the configuration information, current state information and historical data of wireless terminal, then it is instructed according to the sharing of user's input, the information in the page is sent to O&M troubleshooting equipment.
Description
Technical field
This application involves wireless communication technology fields, more particularly to a kind of network fault reporting method and device.
Background technique
With the development of communication technology, wireless network has been widely used.Currently, if the wireless network that user uses goes out
Existing failure, user can contact operation maintenance personnel, repair wireless network by operation maintenance personnel.
However, wireless network can only be generally briefly described in user to operation maintenance personnel for what failure occurs, for example, can not on
Net etc..Operation maintenance personnel is difficult to positioning failure reason or fault point according to the description of user, needs to carry out largely to check work,
If operation maintenance personnel cannot immediately be handled the problem of user feedback, when being difficult to obtain wireless network failure afterwards
End message and data when failure, it is difficult to determine that problem checks direction, when current wireless network being caused to break down, O&M
The investigation larger workload of personnel.
Summary of the invention
The embodiment of the present application is designed to provide a kind of network fault reporting method and device, to realize wireless network event
When barrier, reduce the workload of operation maintenance personnel investigation.Specific technical solution is as follows:
In a first aspect, the embodiment of the present application provides a kind of network fault reporting method, the method is applied to wireless terminal,
The described method includes:
When wireless network breaks down, access for providing the domain name of diagnostic message；
It shows the corresponding page of domain name sent by radio reception device, includes that the diagnosis is believed in the page
Breath, the diagnostic message includes the configuration information, current state information and historical data of the wireless terminal；
According to the sharing instruction of user's input, the information in the page is sent to O&M troubleshooting equipment.
In one possible implementation, the corresponding page of domain name provided by radio reception device in display it
Afterwards, the method also includes:
Receive the monitoring instruction of user's input；
Monitoring request message is sent to the radio reception device according to monitoring instruction, the monitoring request message is used
In the data message from the wireless terminal received in the request radio reception device monitoring designated time period, and/
Or for requesting the radio reception device in the radio reception device monitoring designated time period to be sent to the wireless terminal
Data message；
Receive and show on the page that the monitoring data that the radio reception device is sent, the monitoring data include
Data message from the wireless terminal that the radio reception device monitors in the designated time period and/or to institute
State the data message of wireless terminal transmission.
In one possible implementation, it is instructed according to the sharing of user's input, the information in the page is sent
To O&M troubleshooting equipment, comprising:
If the wireless network is available, instructed according to the sharing of user's input, by the wireless network by the page
Share to the O&M troubleshooting equipment in face；Alternatively,
If the wireless network is unavailable, instructed according to the sharing of user's input, by the information preservation in the page
For file or picture, and the file or the picture are sent to by the O&M by the mode in addition to the wireless network
Troubleshooting equipment.
In one possible implementation, the configuration information of the wireless terminal includes following any one or more:
The manufacturer's information, described wireless of user account, MAC address, internet protocol address, the wireless terminal
The operation system information of terminal, the wireless mode of the wireless terminal, the bandwidth mode of the wireless terminal, the wireless terminal
Belonging to the information for the radio reception device that the wireless service title of access, the wireless terminal access and the wireless terminal
Virtual LAN VLAN information；
The current state information of the wireless terminal includes following any one or more: described in the wireless terminal access
The time of domain name, the on-line time of the wireless terminal and online hours, the signal strength of the wireless terminal, the wireless end
End sends and receives the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or stored in cloud server described wireless
The historical data of terminal.
Second aspect, the embodiment of the present application provide a kind of network fault reporting method, and the method is applied to wireless access
Equipment, which comprises
The domain name of wireless terminal access is received, domain name is that the wireless network of wireless terminal connection breaks down
Afterwards, what the wireless terminal accessed is used to provide the domain name of diagnostic message；
The corresponding page of domain name is sent to the wireless terminal, includes diagnostic message, the diagnosis in the page
Information includes the configuration information, current state information and historical data of the wireless terminal so that the wireless terminal according to
The sharing instruction of user's input sends the information in the page to O&M troubleshooting equipment.
In one possible implementation, after sending the corresponding page of domain name to the wireless terminal, institute
State method further include:
Receive the monitoring request message that the wireless terminal is sent, the monitoring request message is used to requesting described wirelessly to connect
Enter the data message from the wireless terminal received in monitoring of tools designated time period, and/or for requesting the nothing
The data message that the radio reception device is sent to the wireless terminal in line access device monitoring designated time period；
The data message from the wireless terminal is monitored in the designated time period and/or is sent out to the wireless terminal
The data message sent；
Monitoring data is sent to the wireless terminal, the monitoring data includes the radio reception device described specified
The data message from the wireless terminal and/or the data message to wireless terminal transmission monitored in period.
In one possible implementation, the configuration information of the wireless terminal includes following any one or more:
The manufacturer's information, described wireless of user account, MAC address, internet protocol address, the wireless terminal
The operation system information of terminal, the wireless mode of the wireless terminal, the bandwidth mode of the wireless terminal, the wireless terminal
Belonging to the information for the radio reception device that the wireless service title of access, the wireless terminal access and the wireless terminal
Virtual LAN VLAN information；
The current state information of the wireless terminal includes following any one or more: described in the wireless terminal access
The time of domain name, the on-line time of the wireless terminal and online hours, the signal strength of the wireless terminal, the wireless end
End sends and receives the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or stored in cloud server described wireless
The historical data of terminal.
The third aspect, the embodiment of the present application provide a kind of network fault reporting device, and described device is applied to wireless terminal,
Described device includes:
Access modules, for accessing for providing the domain name of diagnostic message when wireless network breaks down；
Display module wraps in the page for showing the domain name corresponding page sent by radio reception device
The diagnostic message is included, the diagnostic message includes the configuration information, current state information and historical data of the wireless terminal；
Sending module, the sharing for being inputted according to user instructs, in the page that the display module is shown
Information is sent to O&M troubleshooting equipment.
In one possible implementation, described device further include: receiving module；
The receiving module, for receiving the monitoring instruction of user's input；
The sending module, the monitoring for being received according to the receiving module, which is instructed to the wireless access, to be set
Preparation send monitoring request message, and the monitoring request message is inscribed for requesting the radio reception device monitoring designated time period
The data message from the wireless terminal received, and/or for requesting the radio reception device monitoring designated time period
The interior radio reception device is sent to the data message of the wireless terminal；
The receiving module is also used to receive the monitoring data that the radio reception device is sent, the supervision packet
The data message from the wireless terminal that includes that the radio reception device monitors in the designated time period and/or to
The data message that the wireless terminal is sent；
The display module is also used to show the monitoring data that the radio reception device is sent on the page.
In one possible implementation, the sending module, if being specifically used for the wireless network can be used, basis
The sharing instruction of user's input, is shared the page to the O&M troubleshooting equipment by the wireless network；Alternatively,
If the wireless network is unavailable, according to user input sharing instruct, by the information preservation in the page be file or
The file or the picture are sent to the O&M troubleshooting by the mode in addition to the wireless network and set by picture
It is standby.
In one possible implementation, the configuration information of the wireless terminal includes following any one or more:
The manufacturer's information, described wireless of user account, MAC address, internet protocol address, the wireless terminal
The operation system information of terminal, the wireless mode of the wireless terminal, the bandwidth mode of the wireless terminal, the wireless terminal
Belonging to the information for the radio reception device that the wireless service title of access, the wireless terminal access and the wireless terminal
Virtual LAN VLAN information；
The current state information of the wireless terminal includes following any one or more: described in the wireless terminal access
The time of domain name, the on-line time of the wireless terminal and online hours, the signal strength of the wireless terminal, the wireless end
End sends and receives the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or stored in cloud server described wireless
The historical data of terminal.
Fourth aspect, the embodiment of the present application provide a kind of network fault reporting device, and described device is applied to wireless access
Equipment, described device include:
Receiving module, for receiving the domain name of wireless terminal access, domain name is the wireless of wireless terminal connection
After network breaks down, the wireless terminal access is used to provide the domain name of diagnostic message；
Sending module includes diagnosis in the page for sending the domain name corresponding page to the wireless terminal
Information, the diagnostic message includes the configuration information, current state information and historical data of the wireless terminal, so that described
Wireless terminal is instructed according to the sharing that user inputs, and the information in the page is sent to O&M troubleshooting equipment.
In one possible implementation, described device further include: monitoring module；
The receiving module, is also used to receive the monitoring request message that the wireless terminal is sent, and the monitoring request disappears
Data message from the wireless terminal of the breath for requesting to receive in the monitoring module monitoring designated time period, and/
Or for requesting the number that the radio reception device is sent to the wireless terminal in the monitoring module monitoring designated time period
According to message；
The monitoring module, for data message of the monitoring from the wireless terminal in the designated time period and/
Or the data message sent to the wireless terminal；
The sending module is also used to send monitoring data to the wireless terminal, and the monitoring data includes the prison
Data message from the wireless terminal that control module monitors in the designated time period and/or to the wireless terminal
The data message of transmission.
In one possible implementation, the configuration information of the wireless terminal includes following any one or more:
The manufacturer's information, described wireless of user account, MAC address, internet protocol address, the wireless terminal
The operation system information of terminal, the wireless mode of the wireless terminal, the bandwidth mode of the wireless terminal, the wireless terminal
Belonging to the information for the radio reception device that the wireless service title of access, the wireless terminal access and the wireless terminal
Virtual LAN VLAN information；
The current state information of the wireless terminal includes following any one or more: described in the wireless terminal access
The time of domain name, the on-line time of the wireless terminal and online hours, the signal strength of the wireless terminal, the wireless end
End sends and receives the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or stored in cloud server described wireless
The historical data of terminal.
5th aspect, the embodiment of the present application provides a kind of wireless terminal, which includes: processor and machine readable
Storage medium, the machine readable storage medium is stored with the machine-executable instruction that can be executed by the processor, described
Processor is promoted by the machine-executable instruction: realizing network fault reporting method described in first aspect.
6th aspect, the embodiment of the present application provides a kind of radio reception device, the radio reception device include: processor and
Machine readable storage medium, the machine readable storage medium are stored with the executable finger of the machine that can be executed by the processor
It enables, the processor is promoted by the machine-executable instruction: realizing network fault reporting method described in second aspect.
7th aspect, the embodiment of the present application also provides a kind of computer readable storage medium, the computer-readable storages
Dielectric memory contains computer program, and first aspect and/or second aspect are realized when the computer program is executed by processor
Described in network fault reporting method.
Eighth aspect, the embodiment of the present application also provides a kind of computer program products comprising instruction, when it is being calculated
When being run on machine, so that computer executes network fault reporting method described in above-mentioned first aspect and/or second aspect.
Using network fault reporting method provided by the embodiments of the present application, when wireless network breaks down, wireless terminal
It may have access to for providing the domain name of diagnostic message, then wireless terminal shows the corresponding page of domain name provided by radio reception device
Face, and instructed according to the sharing of user's input, the information in the page is sent to O&M troubleshooting equipment, due in the page
The diagnostic messages such as configuration information, current state information and historical data including wireless terminal, compared to user to operation maintenance personnel
The fault condition of description, these information are more comprehensive, can reflect the information when wireless network of wireless terminal connection breaks down,
So that operation maintenance personnel is not necessarily to collect information again when diagnosing wireless network failure, and the difficulty of operation maintenance personnel investigation failure can be reduced
Degree, saves the workload of operation maintenance personnel.
Certainly, implement the application any product or method it is not absolutely required to and meanwhile reach all the above excellent
Point.
Detailed description of the invention
In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of application for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1 is a kind of structural schematic diagram of the network architecture provided by the embodiments of the present application；
Fig. 2 is the structural schematic diagram of another network architecture provided by the embodiments of the present application；
Fig. 3 is a kind of flow chart of network fault reporting method provided by the embodiments of the present application；
Fig. 4 is the flow chart of another network fault reporting method provided by the embodiments of the present application；
Fig. 5 is the flow chart of another network fault reporting method provided by the embodiments of the present application；
Fig. 6 is the flow chart of another network fault reporting method provided by the embodiments of the present application；
Fig. 7 is a kind of structural schematic diagram of network fault reporting device provided by the embodiments of the present application；
Fig. 8 is the structural schematic diagram of another network fault reporting device provided by the embodiments of the present application；
Fig. 9 is a kind of structural schematic diagram of wireless terminal provided by the embodiments of the present application；
Figure 10 is a kind of structural schematic diagram of radio reception device provided by the embodiments of the present application.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present application, technical solutions in the embodiments of the present application carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of embodiments of the present application, instead of all the embodiments.It is based on
Embodiment in the application, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall in the protection scope of this application.
Network fault reporting method provided by the embodiments of the present application can be applied to include radio reception device and wireless end
In the network architecture at end, wherein radio reception device can be access controller (Access Controller, AC) or access
Point (Access Point, AP).
The network architecture provided by the embodiments of the present application includes two kinds of networking models, the first is AC+FIT ap mode, and second
Kind is FAT ap mode.
In the first implement scene, according to AC+FIT ap mode, as shown in Figure 1, in the network architecture include AC,
AP and wireless terminal.
Wherein, AC is used to manage all AP of access.AP is used to provide access service for wireless terminal.
Under this networking model, there are two kinds of forward modes of concentration forwarding and local forwarding, concentrates forwarding to refer to i.e. each
After AP receives the data message from wireless terminal, by data message forwarding to AC, data message is turned by AC is unified
Hair.After local forwarding refers to that AP receives the data message from wireless terminal, without by data message forwarding to AC, by AP Lai
Carry out the forwarding of data message.
Optionally, it is forwarded according to concentration, the wireless access in network fault reporting method provided by the embodiments of the present application
Equipment is AC or AP；According to local forwarding, the wireless access in network fault reporting method provided by the embodiments of the present application is set
Standby is AP.
In second of implement scene, according to FAT ap mode, as shown in Fig. 2, including AP and nothing in the network architecture
Line terminal is forwarded data message after AP receives the data message from wireless terminal.
If network fault reporting method provided by the embodiments of the present application is applied in second of implement scene, wireless access
Equipment is AP.
Wireless terminal in the embodiment of the present application is referred to as client or website (station, STA), specifically can be with
For mobile phone, tablet computer, wearable device with wireless communication function etc..
It should be noted that the quantity of each equipment is respectively set only as an example, in actual communication system in Fig. 1 and Fig. 2
Standby quantity is not limited to Fig. 1 and quantity shown in Figure 2.
In order to solve in the prior art after wireless network failure, failure can only be briefly described to operation maintenance personnel in user
The problem of situation, operation maintenance personnel need to carry out a large amount of investigation work, larger workload, in the embodiment of the present application, in wireless network
When network breaks down, terminal may have access to the domain for then showing that radio reception device is provided for providing the domain name of diagnostic message
The name corresponding page includes the diagnostic messages such as configuration information, current state information and the historical data of wireless terminal in the page,
The sharing that terminal can be inputted according to user instructs, and the information in the page is sent to O&M troubleshooting equipment, so that O&M people
Member can get the information of terminal when wireless network breaks down by O&M troubleshooting equipment, in order to operation maintenance personnel root
Network failure is checked according to these information, such operation maintenance personnel is just not necessarily to collect information again when diagnosing wireless network failure, saves
The workload of operation maintenance personnel is saved.
Network fault reporting method provided by the embodiments of the present application is described in detail below.
It should be noted that each message name and each parameter name in the embodiment of the present application are only as an example, specific
It may be other titles in realization, be described collectively herein.
In conjunction with communication system shown in fig. 1 or fig. 2, the embodiment of the present application provides a kind of network fault reporting method, such as
Described in Fig. 3, it is described with the angle of wireless terminal, this method comprises:
S301, when wireless network break down when, access for providing the domain name of diagnostic message.
Wherein, wireless network failure refer to access effect poor (such as network speed is slower, the phenomenon that Caton occurs) or
Phenomena such as cannot get online after person's connection wireless network.
In one implementation, it in the case where wireless terminal connects wireless network, if wireless network breaks down, uses
Family can input above-mentioned user and provide the domain name of diagnostic message, and then wireless terminal accesses the domain name.
In another implementation, it has been pre-configured in wireless terminal for providing the domain name of diagnostic message, wireless
In the case that terminal connects wireless network, if wireless terminal detects that wireless network breaks down, the domain name can be directly accessed, or
Person reminds user to trigger the operation that wireless terminal accesses domain name.
Illustratively, which can be diagnosis.com.
The corresponding page of domain name that S302, display are provided by radio reception device.
Wherein, the page is Webpage, includes diagnostic message in the page, diagnostic message includes wireless terminal
Configuration information, current state information and historical data.
The configuration information of wireless terminal includes following any one or more: user account, media access control (Media
Access Control, MAC) address, the address Internet protocol (Internet Protocol, IP), wireless terminal manufacturer letter
Breath, the access of the operation system information of wireless terminal, the wireless mode of wireless terminal, the bandwidth mode of wireless terminal, wireless terminal
Wireless service title, wireless terminal access AP information, wireless terminal access radio reception device information and nothing
Virtual LAN belonging to line terminal (Virtual Extensible Local Area Network, VLAN) information.
The current state information of wireless terminal includes following any one or more: wireless terminal access domain name when
Between, the on-line time of wireless terminal and online hours, the signal strength of wireless terminal, wireless terminal send and receive data message
Rate, the ping state between wireless terminal and radio reception device.Wherein, between wireless terminal and radio reception device
After ping state refers to that radio reception device sends ping order to wireless terminal, obtained network delay time, packet loss etc.
Information.
For example, if radio reception device is AC, AC can be sent to the wireless terminal that IP address is 192.168.1.1
Then ping order can receive the reply message of the wireless terminal, such as:
Reply from 192.168.1.1: byte=32 times=2ms life span (Time To Live, TTL)=
255；
Reply from 192.168.1.1: byte=32 times=1ms TTL=255；
Reply from 192.168.1.1: byte=32 times=1ms TTL=255；
Reply from 192.168.1.1: byte=32 times=1ms TTL=255.
AC is as follows according to the ping state that these reply messages determine:
Data packet: having sent=4, has received=4, loses=0 (0% loses),
The estimation time (as unit of millisecond) of round trip:
Most short=1ms, longest=2ms, average=1.25ms.
The historical data of wireless terminal includes the history number of radio reception device or wireless terminal stored in cloud server
According to.Illustratively, historical information may include the data generated in the verification process of wireless terminal, such as mistake when authentification failure
Lose reason, the successful information of certification, the information such as upper offline record of wireless terminal.
Optionally, diagnostic message can also include the configuration information of radio reception device and the current fortune of radio reception device
Row state.Illustratively, the current operating conditions of radio reception device can be the central processing unit of radio reception device
(Central Processing Unit, the CPU) speed of service, memory usage etc..
S303, it is instructed according to the sharing of user's input, the information in the page is sent to O&M troubleshooting equipment.
In one implementation, if wireless network is available, the sharing that can be inputted according to user is instructed, and passes through wireless network
Network shares the page to O&M troubleshooting equipment.Wherein, " wireless network is available " it is logical by wireless network to refer to that terminal is remained to
Letter, but the effect is relatively poor for access, can be shared the page to O&M troubleshooting by modes such as wechat, QQ or mailboxes at this time
Equipment.O&M troubleshooting equipment can be the equipment for being exclusively used in O&M troubleshooting, or the hand of operation maintenance personnel is mechanical, electrical
The terminal devices such as brain, operation maintenance personnel can check wireless terminal by the related application in the terminal devices such as mobile phone, computer
The page of sharing.
Optionally, sharing option is provided in the page can jump to after user clicks sharing option and send mail
The page, user can input the email address of operation maintenance personnel, to sharing the page to the mailbox of operation maintenance personnel；Or user
It clicks after sharing option, wechat or the sharing interface of QQ can be jumped to, the wechat or QQ of operation maintenance personnel may be selected in user, by institute
It states the page to share to the wechat of operation maintenance personnel or QQ, so that operation maintenance personnel can log in the postal of oneself by troubleshooting equipment
Case, wechat or QQ are come the information checked in the page.
Alternatively, user only needs a little in the case where being pre-configured with the email address of operation maintenance personnel in radio reception device
Sharing option is hit, terminal can be shared the page to the mailbox of operation maintenance personnel by radio reception device, and then operation maintenance personnel is logical
It crosses O&M troubleshooting equipment and logs in the information that oneself mailbox is checked in the page.
It is understood that the sharing instruction of user's input can click the operation for sharing option, user's input for user
Sharing instruction can also include user input or select operation maintenance personnel email address operation.
In another implementation, if wireless network is unavailable, wireless terminal can refer to according to the sharing that user inputs
It enables, is file or picture by the information preservation in the page, then by the mode in addition to wireless network by file or figure
Piece is sent to O&M troubleshooting equipment.
Illustratively, the option of " screenshot is simultaneously shared " settable in the page, after user clicks the option, wireless terminal can be certainly
It is dynamic that screenshot is carried out to the page, screenshot is then sent to by O&M troubleshooting equipment by mobile network.Alternatively, user can
It first passes through the screenshot button of wireless terminal and screenshot is carried out to the page, screenshot is stored in local by wireless terminal, then root again
Screenshot is sent to by O&M troubleshooting equipment by mobile network according to the operation of user.
Using network fault reporting method provided by the embodiments of the present application, when wireless network breaks down, wireless terminal
It may have access to for providing the domain name of diagnostic message, then wireless terminal shows the corresponding page of domain name provided by radio reception device
Face, and instructed according to the sharing of user's input, the information in the page is sent to O&M troubleshooting equipment, due in the page
The diagnostic messages such as configuration information, current state information and historical data including wireless terminal, compared to user to operation maintenance personnel
The fault condition of description, these information are more comprehensive, can reflect the information when wireless network of wireless terminal connection breaks down,
So that operation maintenance personnel is not necessarily to collect information again when diagnosing wireless network failure, and the difficulty of operation maintenance personnel investigation failure can be reduced
Degree, saves the workload of operation maintenance personnel.
In conjunction with Fig. 3, in another implementation provided by the embodiments of the present application, domain name pair is shown in wireless terminal
After the page answered, wireless terminal can also simply be diagnosed wireless network by the page, to obtain more detailed examine
Disconnected information, as shown in figure 4, between above-mentioned S302 and S303, this method further include:
S401, wireless terminal receive the monitoring instruction of user's input.
Optionally, it may include the button for starting monitoring function in the page, after user clicks the button, that is, can trigger prison
Control instruction.
S402, wireless terminal send monitoring request message to radio reception device according to monitoring instruction.
Wherein, what monitoring request message was used to request to receive in radio reception device monitoring designated time period comes from wireless
The data message of terminal, and/or for requesting radio reception device in radio reception device monitoring designated time period to be sent to nothing
The data message of line terminal.
S403, wireless terminal receive and show on the page the monitoring data that radio reception device is sent.
Monitoring data includes the data message from wireless terminal that radio reception device at the appointed time monitors in section
And/or the data message that at the appointed time radio reception device is sent to wireless terminal in section.
Wherein, after S403, the diagnostic message shown on the page further includes monitoring data, i.e., in S303, nothing
The information in the page that line terminal is sent further includes monitoring data.
Using this method, after wireless terminal shows the page, it also can trigger the monitoring to wireless network, referred to obtaining
The monitoring data for section of fixing time, and the monitoring data got also can be transmitted to O&M troubleshooting equipment, so that operation maintenance personnel
The information got is more abundant, is more advantageous to diagnosis of the operation maintenance personnel to network failure, saves the workload of operation maintenance personnel,
O&M efficiency can be improved.
Corresponding to above-described embodiment, the embodiment of the present application also provides a kind of network fault reporting method, as shown in figure 5, with
The angle of radio reception device is described, this method comprises:
S501, the domain name for receiving wireless terminal access.
Wherein, after domain name is the wireless network failure that wireless terminal connects, wireless terminal access is examined for providing
The domain name of disconnected information.
The corresponding relationship of domain name and IP address is configured on radio reception device, radio reception device receives wireless terminal
After the domain name of access, which can be converted to the IP address of itself, and then by the visit of radio reception device processing wireless terminal
It asks.
S502, the corresponding page of domain name is sent to wireless terminal.
Wherein, the page is Webpage, includes diagnostic message in the page, diagnostic message includes wireless terminal
Configuration information, current state information and historical data.Specific descriptions about diagnostic message can refer to the description in above-mentioned S302,
Details are not described herein again.
It is understood that after wireless terminal receives the page, wireless terminal can show the page and to O&M
Troubleshooting equipment sends the information in the page.
Agree in possible implementation in one kind, after S502, S503 can also be performed to S505.
S503, the monitoring request message that wireless terminal is sent is received.
Wherein, what monitoring request message was used to request to receive in radio reception device monitoring designated time period comes from wireless
The data message of terminal, and/or for requesting in radio reception device monitoring designated time period radio reception device to wireless end
Hold the data message sent.
The data message from wireless terminal is monitored in S504, at the appointed time section and/or is sent to the number of wireless terminal
According to message.
S505, monitoring data is sent to wireless terminal.
Wherein, monitoring data includes the data from wireless terminal that radio reception device at the appointed time monitors in section
Message and/or the data message sent to wireless terminal.
Using above-mentioned network fault reporting method provided by the embodiments of the present application, radio reception device receives wireless terminal
After the domain name of access, to terminal send carry diagnostic message the page, and can in designated time period from wireless terminal
Data message is monitored, and to obtain monitoring data, and monitoring data is also sent to wireless terminal, monitoring data is also shown in
On the page, terminal is allowed to send the information in the page to O&M troubleshooting equipment, compared to user to O&M people
The fault condition of member's description, these information are more comprehensive, and can reflect the information when wireless network of terminal connection breaks down,
So that operation maintenance personnel is not necessarily to collect information again when diagnosing wireless network failure, and the difficulty of operation maintenance personnel investigation failure can be reduced
Degree, saves the workload of operation maintenance personnel.
Network fault reporting method provided by the embodiments of the present application is described in detail below in conjunction with specific example, with this
For application embodiment is applied in implement scene shown in Fig. 1, and radio reception device is AP, as shown in fig. 6, with AP, nothing
Interaction flow between line terminal and O&M troubleshooting equipment is illustrated, this method comprises:
S601, when wireless network break down when, wireless terminal access for providing the domain name of diagnostic message.Correspondingly,
AP receives the domain name of wireless terminal access.
S602, AP send the corresponding page of domain name to wireless terminal.Correspondingly, wireless terminal receives the corresponding page of domain name
Face.
It wherein, include diagnostic message in the page, diagnostic message includes the configuration information of wireless terminal, current state letter
Breath and historical data.
S603, wireless terminal show the corresponding page of domain name.
S604, wireless terminal receive the monitoring instruction of user's input.
S605, wireless terminal send monitoring request message to AP.Correspondingly, AP receives monitoring request message.
Wherein, monitoring request message is used for the data from wireless terminal for requesting to receive in AP monitoring designated time period
Message, and/or for requesting AP to monitor the data message that AP in designated time period is sent to wireless terminal.
S606, AP at the appointed time data message of the monitoring from wireless terminal and/or are sent to wireless terminal in section
Data message.
It can be understood as AP and packet capturing carried out to the data message of disengaging wireless terminal.
S607, AP send monitoring data to wireless terminal.Correspondingly, wireless terminal receives monitoring data.
Wherein, monitoring data includes the data from wireless terminal that radio reception device at the appointed time monitors in section
The data message that the radio reception device monitored in message and/or at the appointed time section is sent to wireless terminal.
S608, wireless terminal show the monitoring data on the page.
It include diagnostic message and monitoring data on the page after this step.
S609, wireless terminal are instructed according to the sharing that user inputs, and are sent in the page to O&M troubleshooting equipment
Information.Correspondingly, O&M faulty equipment receives the information in the page.
Corresponding to above method embodiment, the embodiment of the present application also provides a kind of network fault reporting device, which answers
For wireless terminal, as shown in fig. 7, the device includes: access modules 701, display module 702 and sending module 703.
Access modules 701, for accessing for providing the domain name of diagnostic message when wireless network breaks down；
Display module 702 includes diagnosis in the page for showing the domain name corresponding page sent by radio reception device
Information, diagnostic message include the configuration information, current state information and historical data of wireless terminal；
Wherein, the configuration information of wireless terminal includes following any one or more: user account, media access control
MAC Address, internet protocol address, the manufacturer's information of wireless terminal, the operation system information of wireless terminal, wireless terminal
The wireless access that wireless mode, the bandwidth mode of wireless terminal, the wireless service title of wireless terminal access, wireless terminal access
Virtual LAN VLAN information belonging to the information and wireless terminal of equipment；
The current state information of wireless terminal includes following any one or more: the time of wireless terminal access domain name,
The on-line time and online hours of wireless terminal, the signal strength of wireless terminal, wireless terminal send and receive data message
Ping state between rate, wireless terminal and radio reception device；
The historical data of wireless terminal includes the history number of radio reception device or wireless terminal stored in cloud server
According to.
Sending module 703, the sharing instruction for being inputted according to user, the letter in the page that display module 702 is shown
Breath is sent to O&M troubleshooting equipment.
Optionally, device further include: receiving module 704；
Receiving module 704, for receiving the monitoring instruction of user's input；
Sending module 703, the monitoring for being received according to receiving module 704 are instructed to send to radio reception device and be monitored
Request message, monitoring request message are used to request what is received in radio reception device monitoring designated time period to come from wireless terminal
Data message, and/or for request radio reception device monitoring designated time period in radio reception device be sent to wireless end
The data message at end；
Receiving module 704 is also used to receive the monitoring data of radio reception device transmission, and monitoring data includes wireless access
The data message from wireless terminal and/or the datagram sent to wireless terminal that equipment at the appointed time monitors in section
Text；
Display module 702 is also used to show the monitoring data that radio reception device is sent on the page.
Optionally, sending module 703, if being specifically used for, wireless network is available, is instructed, is led to according to the sharing of user's input
Wireless network is crossed to share the page to O&M troubleshooting equipment；Alternatively, if wireless network is unavailable, according to user's input
Share instruction, is file or picture by the information preservation in the page, and by the mode in addition to wireless network by file or figure
Piece is sent to O&M troubleshooting equipment.
Corresponding to above method embodiment, the embodiment of the present application also provides another network fault reporting device, the device
Applied to radio reception device, as shown in figure 8, the device includes: receiving module 801, sending module 802.
Receiving module 801, for receiving the domain name of wireless terminal access, domain name is that the wireless network of wireless terminal connection goes out
After existing failure, wireless terminal access is used to provide the domain name of diagnostic message；
Sending module 802 includes diagnostic message, diagnosis in the page for sending the domain name corresponding page to wireless terminal
Information includes the configuration information, current state information and historical data of wireless terminal, so that wireless terminal is inputted according to user
Sharing instruction to O&M troubleshooting equipment send the page in information.
The configuration information of wireless terminal includes following any one or more: user account, media access control MAC
Location, internet protocol address, the manufacturer's information of wireless terminal, the operation system information of wireless terminal, wireless terminal it is wireless
The radio reception device that mode, the bandwidth mode of wireless terminal, the wireless service title of wireless terminal access, wireless terminal access
Information and wireless terminal belonging to virtual LAN VLAN information；
The current state information of wireless terminal includes following any one or more: the time of wireless terminal access domain name,
The on-line time and online hours of wireless terminal, the signal strength of wireless terminal, wireless terminal send and receive data message
Ping state between rate, wireless terminal and radio reception device；
The historical data of wireless terminal includes the history number of radio reception device or wireless terminal stored in cloud server
According to.
Optionally, device further include: monitoring module 803；
Receiving module 801 is also used to receive the monitoring request message of wireless terminal transmission, and monitoring request message is for requesting
The data message from wireless terminal received in monitoring module monitoring designated time period, and/or for requesting monitoring module
The data message that radio reception device is sent to wireless terminal in monitoring designated time period；
Monitoring module 803, for data message of the monitoring from wireless terminal at the appointed time section and/or to wireless end
Hold the data message sent；
Sending module 802 is also used to send monitoring data to wireless terminal, and monitoring data includes that monitoring module 803 is referring to
The data message from wireless terminal and/or the data message to wireless terminal transmission monitored in section of fixing time.
The embodiment of the present application also provides a kind of wireless terminals, as shown in figure 9, include processor 901, communication interface 902,
Memory 903 and communication bus 904, wherein processor 901, communication interface 902, memory 903 are complete by communication bus 904
At mutual communication,
Memory 903, for storing computer program；
Processor 901 when for executing the program stored on memory 903, is realized in above method embodiment by nothing
The step of line terminal executes.
The communication bus that above-mentioned wireless terminal is mentioned can be Peripheral Component Interconnect standard (Peripheral Component
Interconnect, PCI) bus or expanding the industrial standard structure (Extended Industry Standard
Architecture, EISA) bus etc..The communication bus can be divided into address bus, data/address bus, control bus etc..For just
It is only indicated with a thick line in expression, figure, it is not intended that an only bus or a type of bus.
Communication interface is for the communication between above-mentioned wireless terminal and other equipment.
Memory may include random access memory (Random Access Memory, RAM), also may include non-easy
The property lost memory (Non-Volatile Memory, NVM), for example, at least a magnetic disk storage.Optionally, memory may be used also
To be storage device that at least one is located remotely from aforementioned processor.
Above-mentioned processor can be general processor, including central processing unit (Central Processing Unit,
CPU), network processing unit (Network Processor, NP) etc.；It can also be digital signal processor (Digital Signal
Processing, DSP), it is specific integrated circuit (Application Specific Integrated Circuit, ASIC), existing
It is field programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic device, discrete
Door or transistor logic, discrete hardware components.
The embodiment of the present application also provides a kind of radio reception devices, and as shown in Figure 10, including processor 1001, communication connect
Mouth 1002, memory 1003 and communication bus 1004, wherein processor 1001, communication interface 1002, memory 1003 pass through logical
Letter bus 1004 completes mutual communication,
Memory 1003, for storing computer program；
Processor 1001, when for executing the program stored on memory 1003, realize above method embodiment in by
The step of radio reception device executes.
The communication bus that above-mentioned radio reception device is mentioned can be Peripheral Component Interconnect standard (Peripheral
Component Interconnect, PCI) bus or expanding the industrial standard structure (Extended Industry Standard
Architecture, EISA) bus etc..The communication bus can be divided into address bus, data/address bus, control bus etc..For just
It is only indicated with a thick line in expression, figure, it is not intended that an only bus or a type of bus.
Communication interface is for the communication between above-mentioned radio reception device and other equipment.
Memory may include random access memory (Random Access Memory, RAM), also may include non-easy
The property lost memory (Non-Volatile Memory, NVM), for example, at least a magnetic disk storage.Optionally, memory may be used also
To be storage device that at least one is located remotely from aforementioned processor.
Above-mentioned processor can be general processor, including central processing unit (Central Processing Unit,
CPU), network processing unit (Network Processor, NP) etc.；It can also be digital signal processor (Digital Signal
Processing, DSP), it is specific integrated circuit (Application Specific Integrated Circuit, ASIC), existing
It is field programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic device, discrete
Door or transistor logic, discrete hardware components.
In another embodiment provided by the present application, a kind of computer readable storage medium is additionally provided, which can
It reads to be stored with computer program in storage medium, the computer program realizes any of the above-described network failure when being executed by processor
The step of report method.
In another embodiment provided by the present application, a kind of computer program product comprising instruction is additionally provided, when it
When running on computers, so that computer executes any network fault reporting method in above-described embodiment.
In the above-described embodiments, can come wholly or partly by software, hardware, firmware or any combination thereof real
It is existing.When implemented in software, it can entirely or partly realize in the form of a computer program product.The computer program
Product includes one or more computer instructions.When loading on computers and executing the computer program instructions, all or
It partly generates according to process or function described in the embodiment of the present application.The computer can be general purpose computer, dedicated meter
Calculation machine, computer network or other programmable devices.The computer instruction can store in computer readable storage medium
In, or from a computer readable storage medium to the transmission of another computer readable storage medium, for example, the computer
Instruction can pass through wired (such as coaxial cable, optical fiber, number from a web-site, computer, server or data center
User's line (DSL)) or wireless (such as infrared, wireless, microwave etc.) mode to another web-site, computer, server or
Data center is transmitted.The computer readable storage medium can be any usable medium that computer can access or
It is comprising data storage devices such as one or more usable mediums integrated server, data centers.The usable medium can be with
It is magnetic medium, (for example, floppy disk, hard disk, tape), optical medium (for example, DVD) or semiconductor medium (such as solid state hard disk
Solid State Disk (SSD)) etc..
It should be noted that, in this document, relational terms such as first and second and the like are used merely to a reality
Body or operation are distinguished with another entity or operation, are deposited without necessarily requiring or implying between these entities or operation
In any actual relationship or order or sequence.Moreover, the terms "include", "comprise" or its any other variant are intended to
Non-exclusive inclusion, so that the process, method, article or equipment including a series of elements is not only wanted including those
Element, but also including other elements that are not explicitly listed, or further include for this process, method, article or equipment
Intrinsic element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that
There is also other identical elements in process, method, article or equipment including the element.
Each embodiment in this specification is all made of relevant mode and describes, same and similar portion between each embodiment
Dividing may refer to each other, and each embodiment focuses on the differences from other embodiments.Especially for device reality
For applying example, since it is substantially similar to the method embodiment, so being described relatively simple, related place is referring to embodiment of the method
Part explanation.
The foregoing is merely the preferred embodiments of the application, are not intended to limit the protection scope of the application.It is all
Any modification, equivalent replacement, improvement and so within spirit herein and principle are all contained in the protection scope of the application
It is interior.
Claims (16)
1. a kind of network fault reporting method, which is characterized in that the method is applied to wireless terminal, which comprises
When wireless network breaks down, access for providing the domain name of diagnostic message；
It shows the corresponding page of domain name sent by radio reception device, includes the diagnostic message, institute in the page
State the configuration information, current state information and historical data that diagnostic message includes the wireless terminal；
According to the sharing instruction of user's input, the information in the page is sent to O&M troubleshooting equipment.
2. the method according to claim 1, wherein the domain name pair provided in display by radio reception device
After the page answered, the method also includes:
Receive the monitoring instruction of user's input；
Monitoring request message is sent to the radio reception device according to monitoring instruction, the monitoring request message is for asking
The data message from the wireless terminal received in the radio reception device monitoring designated time period is sought, and/or is used
The number of the wireless terminal is sent in the radio reception device in the request radio reception device monitoring designated time period
According to message；
Receive and show on the page that the monitoring data that the radio reception device is sent, the monitoring data include described
Data message from the wireless terminal that radio reception device monitors in the designated time period and/or to the nothing
The data message that line terminal is sent.
3. method according to claim 1 or 2, which is characterized in that instructed according to the sharing of user's input, by the page
In information be sent to O&M troubleshooting equipment, comprising:
If the wireless network is available, instructed according to the sharing of user's input, is divided the page by the wireless network
It enjoys to the O&M troubleshooting equipment；Alternatively,
If the wireless network is unavailable, instructed according to the sharing of user's input, is text by the information preservation in the page
Part or picture, and the file or the picture are sent to by the O&M failure by the mode in addition to the wireless network
Processing equipment.
4. according to the method described in claim 3, it is characterized in that,
The configuration information of the wireless terminal includes following any one or more: user account, media access control MAC
Location, internet protocol address, the manufacturer's information of the wireless terminal, the operation system information of the wireless terminal, the nothing
The wireless mode of line terminal, the bandwidth mode of the wireless terminal, wireless service title, the nothing of wireless terminal access
Virtual LAN VLAN information belonging to the information of the radio reception device of line terminal access and the wireless terminal；
The current state information of the wireless terminal includes following any one or more: the wireless terminal accesses domain name
Time, the wireless terminal on-line time and online hours, the signal strength of the wireless terminal, the wireless terminal hair
Send and receive the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or the wireless terminal stored in cloud server
Historical data.
5. a kind of network fault reporting method, which is characterized in that the method is applied to radio reception device, the method packet
It includes:
The domain name of wireless terminal access is received, domain name is institute after the wireless network of wireless terminal connection breaks down
State wireless terminal access for providing the domain name of diagnostic message；
The corresponding page of domain name is sent to the wireless terminal, includes diagnostic message, the diagnostic message in the page
Configuration information, current state information and historical data including the wireless terminal, so that the wireless terminal is according to user
The sharing instruction of input sends the information in the page to O&M troubleshooting equipment.
6. according to the method described in claim 5, it is characterized in that, sending the corresponding page of domain name to the wireless terminal
After face, the method also includes:
The monitoring request message that the wireless terminal is sent is received, the monitoring request message is for requesting the wireless access to set
The data message from the wireless terminal received in standby monitoring designated time period, and/or for requesting described wirelessly to connect
Enter the data message that the radio reception device is sent to the wireless terminal in monitoring of tools designated time period；
It data message of the monitoring from the wireless terminal and/or is sent to the wireless terminal in the designated time period
Data message；
Monitoring data is sent to the wireless terminal, the monitoring data includes the radio reception device in the specified time
The data message from the wireless terminal and/or the data message to wireless terminal transmission monitored in section.
7. according to claim 5 or 6 or the method, which is characterized in that
The configuration information of the wireless terminal includes following any one or more: user account, media access control MAC
Location, internet protocol address, the manufacturer's information of the wireless terminal, the operation system information of the wireless terminal, the nothing
The wireless mode of line terminal, the bandwidth mode of the wireless terminal, wireless service title, the nothing of wireless terminal access
Virtual LAN VLAN information belonging to the information of the radio reception device of line terminal access and the wireless terminal；
The current state information of the wireless terminal includes following any one or more: the wireless terminal accesses domain name
Time, the wireless terminal on-line time and online hours, the signal strength of the wireless terminal, the wireless terminal hair
Send and receive the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or the wireless terminal stored in cloud server
Historical data.
8. a kind of network fault reporting device, which is characterized in that described device is applied to wireless terminal, and described device includes:
Access modules, for accessing for providing the domain name of diagnostic message when wireless network breaks down；
Display module includes institute in the page for showing the domain name corresponding page sent by radio reception device
Diagnostic message is stated, the diagnostic message includes the configuration information, current state information and historical data of the wireless terminal；
Sending module, the sharing instruction for being inputted according to user, the information in the page that the display module is shown
It is sent to O&M troubleshooting equipment.
9. device according to claim 8, which is characterized in that described device further include: receiving module；
The receiving module, for receiving the monitoring instruction of user's input；
The sending module, the monitoring for being received according to the receiving module is instructed to be sent out to the radio reception device
Monitoring request message is sent, the monitoring request message receives in the radio reception device monitoring designated time period for requesting
The data message from the wireless terminal, and/or for requesting institute in radio reception device monitoring designated time period
State the data message that radio reception device is sent to the wireless terminal；
The receiving module is also used to receive the monitoring data that the radio reception device is sent, and the monitoring data includes institute
The data message from the wireless terminal of stating that radio reception device monitors in the designated time period and/or to described
The data message that wireless terminal is sent；
The display module is also used to show the monitoring data that the radio reception device is sent on the page.
10. device according to claim 8 or claim 9, which is characterized in that
The sending module, if being specifically used for, the wireless network is available, is instructed according to the sharing of user's input, by described
Wireless network shares the page to the O&M troubleshooting equipment；Alternatively, if the wireless network is unavailable, basis
User input sharing instruction, by the information preservation in the page be file or picture, and by except the wireless network it
The file or the picture are sent to the O&M troubleshooting equipment by outer mode.
11. device according to claim 10, which is characterized in that
The configuration information of the wireless terminal includes following any one or more: user account, media access control MAC
Location, internet protocol address, the manufacturer's information of the wireless terminal, the operation system information of the wireless terminal, the nothing
The wireless mode of line terminal, the bandwidth mode of the wireless terminal, wireless service title, the nothing of wireless terminal access
Virtual LAN VLAN information belonging to the information of the radio reception device of line terminal access and the wireless terminal；
The current state information of the wireless terminal includes following any one or more: the wireless terminal accesses domain name
Time, the wireless terminal on-line time and online hours, the signal strength of the wireless terminal, the wireless terminal hair
Send and receive the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or the wireless terminal stored in cloud server
Historical data.
12. a kind of network fault reporting device, which is characterized in that described device is applied to radio reception device, described device packet
It includes:
Receiving module, for receiving the domain name of wireless terminal access, domain name is the wireless network of wireless terminal connection
After failure, the wireless terminal access is used to provide the domain name of diagnostic message；
Sending module includes diagnostic message in the page for sending the domain name corresponding page to the wireless terminal,
The diagnostic message includes the configuration information, current state information and historical data of the wireless terminal, so that described wireless
The sharing instruction that terminal is inputted according to user sends the information in the page to O&M troubleshooting equipment.
13. device according to claim 12, which is characterized in that described device further include: monitoring module；
The receiving module, is also used to receive the monitoring request message that the wireless terminal is sent, and the monitoring request message is used
In the data message from the wireless terminal received in the request monitoring module monitoring designated time period, and/or use
In the datagram that the radio reception device is sent to the wireless terminal in the request monitoring module monitoring designated time period
Text；
The monitoring module, for data message of the monitoring from the wireless terminal in the designated time period and/or to
The data message that the wireless terminal is sent；
The sending module is also used to send monitoring data to the wireless terminal, and the monitoring data includes the monitoring mould
The data message from the wireless terminal and/or sent to the wireless terminal that block monitors in the designated time period
Data message.
14. according to claim 12 or 13 or the device, which is characterized in that
The configuration information of the wireless terminal includes following any one or more: user account, media access control MAC
Location, internet protocol address, the manufacturer's information of the wireless terminal, the operation system information of the wireless terminal, the nothing
The wireless mode of line terminal, the bandwidth mode of the wireless terminal, wireless service title, the nothing of wireless terminal access
Virtual LAN VLAN information belonging to the information of the radio reception device of line terminal access and the wireless terminal；
The current state information of the wireless terminal includes following any one or more: the wireless terminal accesses domain name
Time, the wireless terminal on-line time and online hours, the signal strength of the wireless terminal, the wireless terminal hair
Send and receive the ping state between rate, the wireless terminal and the radio reception device of data message；
The historical data of the wireless terminal includes the radio reception device or the wireless terminal stored in cloud server
Historical data.
15. a kind of machine readable storage medium, which is characterized in that be stored with machine-executable instruction, by processor call and
When execution, the machine-executable instruction promotes the processor: realizing any method and step of claim 1-4.
16. a kind of machine readable storage medium, which is characterized in that be stored with machine-executable instruction, by processor call and
When execution, the machine-executable instruction promotes the processor: realizing any method and step of claim 5-7.
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