CN108960454A - Generation method, device and the storage medium of maintenance program - Google Patents
Generation method, device and the storage medium of maintenance program Download PDFInfo
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- 230000008439 repair process Effects 0.000 claims description 20
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Abstract
The invention discloses a kind of generation method of maintenance program, the generation method of the maintenance program obtains the maintenance program and generates the corresponding maintenance task information of request the following steps are included: when the maintenance program for receiving terminal transmission generates request；The corresponding maintenance procedures list of the maintenance task information is obtained, and the maintenance procedures list is sent to the terminal；When receiving the selection operation that the terminal is triggered based on the process list, the corresponding target maintenance procedures of the selection operation are obtained；Maintenance program is generated according to the target maintenance procedures.The invention also discloses a kind of generating means of maintenance program and storage mediums.The present invention, so that the content of same maintenance procedures is all the same in the maintenance program formulated every time, is conducive to maintenance personal and understands maintenance program since each maintenance procedures in maintenance program are to select to obtain from preset maintenance procedures.
Description
Technical field
The present invention relates to the storage of the generation method of real estate customer service management domain more particularly to maintenance program, device Jie
Matter.
Background technique
With the development of real estate industry, real estate customer service also becomes a huge business, and with internet
Development, more and more real estate customer service management systems be developed carry out real estate customer service management.In real estate customer service
In management, when house property, which goes wrong, to need repairing, house-purchase user submits repairing information, and real estate customer service engineer receives institute
After stating repairing information, maintenance program is made according to repairing information, is provided to specific maintenance personal referring to maintenance.
However, in current real estate customer service management method, report that real estate customer service engineer provides according to house-purchase user
Repair information analysis go out there are the problem of after, when formulating corresponding maintenance program, the content of each maintenance procedures is required to compile manually
It writes to obtain, there may be differences for the content for the same process write every time due to real estate customer service engineer, are not easy to maintenance people
Member understands maintenance program.
Above content is only used to facilitate the understanding of the technical scheme, and is not represented and is recognized that above content is existing skill
Art.
Summary of the invention
The main purpose of the present invention is to provide a kind of generation methods of maintenance program, it is intended to solve in current maintenance program
The content of each maintenance procedures is write to obtain manually by real estate customer service engineer, and real estate customer service engineer writes every time
There may be differences for the content of the same process, are not easy to the problem of maintenance personal understands maintenance program.
To achieve the above object, the present invention provides a kind of generation method of maintenance program, the generation side of the maintenance program
Method the following steps are included:
When the maintenance program for receiving terminal transmission generates request, obtains the maintenance program and generate the corresponding dimension of request
Repair mission bit stream；
It obtains the corresponding maintenance procedures list of the maintenance task information, and the maintenance procedures list is sent to described
Terminal；
When receiving the selection operation that the terminal is triggered based on the process list, it is corresponding to obtain the selection operation
Target maintenance procedures；
Maintenance program is generated according to the target maintenance procedures.
Preferably, described the step of obtaining the maintenance task information corresponding maintenance procedures, includes:
Obtain the corresponding target maintenance type of the maintenance task information；
According to the mapping table of preset maintenance type and maintenance procedures, the corresponding dimension of the target maintenance type is obtained
Repair process list.
Preferably, described the step of generating maintenance program according to the target maintenance procedures, includes:
Obtain the corresponding maintenance duration of the target maintenance procedures；
The target maintenance procedures and corresponding maintenance duration are arranged according to the sequence that the target maintenance procedures are selected
Column, generate the maintenance program.
Preferably, the generation method of the maintenance program further include:
When the maintenance duration for receiving terminal transmission updates request, obtains the maintenance duration update and request corresponding mesh
It marks maintenance procedures and target repairs duration；
The corresponding maintenance duration of the target maintenance procedures is updated to the target maintenance duration.
Preferably, the generation method of the maintenance program further include:
When receiving when reporting request for repairment of terminal transmission, repairing information editing interface is sent to the terminal, wherein described
Repair message editing interface includes maintenance type selection interface；
When receiving the repairing information that the terminal is sent based on the repairing information editing interface, reported for repairment according to described
Information generates maintenance task information, wherein the maintenance task information includes maintenance type.
Preferably, it is described according to the target process and the step of the corresponding duration generates maintenance program after, also wrap
It includes:
Obtain the corresponding maintenance personal's information of the maintenance task information；
The maintenance program is sent to the corresponding terminal of maintenance personal's information.
Preferably, after described the step of repairing generation maintenance program according to the target, further includes:
Update the target maintenance procedures by selection number；
When the selected number of the target maintenance procedures is more than or equal to preset threshold, it is corresponding to obtain the target process
Administrator's information；
Warning information is sent to the corresponding terminal of administrator's information.
Preferably, the generation method of the maintenance program further include:
When receiving the maintenance procedures information inquiring request of terminal transmission, the maintenance procedures information inquiring request is obtained
Corresponding maintenance procedures；
By the maintenance procedures and corresponding the terminal is sent to by selection number.
In addition, in order to achieve the above object, the present invention also provides a kind of generating means of maintenance program, the maintenance program
Generating means include: memory, processor and are stored in the maintenance side that can be run on the memory and on the processor
The generation program of case realizes as above described in any item maintenances when the generation program of the maintenance program is executed by the processor
The step of generation method of scheme.
In addition, in order to achieve the above object, being stored with maintenance on the storage medium the present invention also provides a kind of storage medium
The generation program of scheme realizes as above described in any item maintenance sides when the generation program of the maintenance program is executed by processor
The step of generation method of case.
A kind of generation method for maintenance program that the embodiment of the present invention proposes, server receive the maintenance side of terminal transmission
When case generates request, obtains the maintenance program and generate the corresponding maintenance task information of request, obtain the maintenance task information
Corresponding target maintenance type obtains the target maintenance according to the mapping table of preset maintenance type and maintenance procedures
Then the corresponding target maintenance procedures of type repair according to the target and generate maintenance program.Due to each in maintenance program
Maintenance procedures are to select to obtain from preset maintenance procedures, so that same maintenance procedures in the maintenance program formulated every time
Content it is all the same, be conducive to maintenance personal and understand maintenance program.
Detailed description of the invention
Fig. 1 is the structural schematic diagram of the generating means for the maintenance program that the embodiment of the present invention is related to；
Fig. 2 is the flow diagram of the generation method first embodiment of maintenance program of the present invention；
Fig. 3 is the flow diagram of the generation method second embodiment of maintenance program of the present invention；
Fig. 4 is the flow diagram of the generation method 3rd embodiment of maintenance program of the present invention；
Fig. 5 is the flow diagram of the generation method fourth embodiment of maintenance program of the present invention.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The primary solutions of the embodiment of the present invention are:
When the maintenance program for receiving terminal transmission generates request, obtains the maintenance program and generate the corresponding dimension of request
Repair mission bit stream；
It obtains the corresponding maintenance procedures list of the maintenance task information, and the maintenance procedures list is sent to described
Terminal；
When receiving the selection operation that the terminal is triggered based on the process list, it is corresponding to obtain the selection operation
Target maintenance procedures；
Maintenance program is generated according to the target maintenance procedures.
Since in the prior art, the content of each maintenance procedures is compiled manually by real estate customer service engineer in maintenance program
It writes to obtain, there may be differences for the content for the same process that real estate customer service engineer writes every time, are not easy to maintenance personal's reason
Solve maintenance program
The present invention provides a solution, so that the content of same maintenance procedures is homogeneous in the maintenance program formulated every time
Together, be conducive to maintenance personal and understand maintenance program.
As shown in Figure 1, Fig. 1 is the structural schematic diagram of the generating means for the maintenance program that the embodiment of the present invention is related to.
As shown in Figure 1, the terminal may include: processor 1001, such as CPU, network interface 1004, user interface
1003, memory 1005, communication bus 1002.Wherein, communication bus 1002 is for realizing the connection communication between these components.
User interface 1003 may include display screen (Display), input unit such as keyboard (Keyboard), optional user interface
1003 can also include standard wireline interface and wireless interface.Network interface 1004 optionally may include that the wired of standard connects
Mouth, wireless interface (such as WI-FI interface).Memory 1005 can be high speed RAM memory, be also possible to stable memory
(non-volatile memory), such as magnetic disk storage.Memory 1005 optionally can also be independently of aforementioned processor
1001 storage device.
It will be understood by those skilled in the art that the restriction of the not structure paired terminal of terminal structure shown in Fig. 1, can wrap
It includes than illustrating more or fewer components, perhaps combines certain components or different component layouts.
As shown in Figure 1, as may include that operating system, network are logical in a kind of memory 1005 of computer storage medium
Believe module, the generation program of Subscriber Interface Module SIM and maintenance program.
In terminal shown in Fig. 1, network interface 1004 is mainly used for connecting background server, carries out with background server
Data communication；User interface 1003 is mainly used for connecting client (user terminal), carries out data communication with client；And processor
1001 can be used for calling the generation program of the maintenance program stored in memory 1005, and execute following operation:
When the maintenance program for receiving terminal transmission generates request, obtains the maintenance program and generate the corresponding dimension of request
Repair mission bit stream；
It obtains the corresponding maintenance procedures list of the maintenance task information, and the maintenance procedures list is sent to described
Terminal；
When receiving the selection operation that the terminal is triggered based on the process list, it is corresponding to obtain the selection operation
Target maintenance procedures；
Maintenance program is generated according to the target maintenance procedures.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
Obtain the corresponding target maintenance type of the maintenance task information；
According to the mapping table of preset maintenance type and maintenance procedures, the corresponding dimension of the target maintenance type is obtained
Repair process list.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
Obtain the corresponding maintenance duration of the target maintenance procedures；
The target maintenance procedures and corresponding maintenance duration are arranged according to the sequence that the target maintenance procedures are selected
Column, generate the maintenance program.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
When the maintenance duration for receiving terminal transmission updates request, obtains the maintenance duration update and request corresponding mesh
It marks maintenance procedures and target repairs duration；
The corresponding maintenance duration of the target maintenance procedures is updated to the target maintenance duration.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
When receiving when reporting request for repairment of terminal transmission, repairing information editing interface is sent to the terminal, wherein described
Repair message editing interface includes maintenance type selection interface；
When receiving the repairing information that the terminal is sent based on the repairing information editing interface, reported for repairment according to described
Information generates maintenance task information, wherein the maintenance task information includes maintenance type.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
Obtain the corresponding maintenance personal's information of the maintenance task information；
The maintenance program is sent to the corresponding terminal of maintenance personal's information.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
Update the target maintenance procedures by selection number；
When the selected number of the target maintenance procedures is more than or equal to preset threshold, it is corresponding to obtain the target process
Administrator's information；
Warning information is sent to the corresponding terminal of administrator's information.
Further, processor 1001 can call the generation program of the maintenance program stored in memory 1005, also hold
The following operation of row:
When receiving the maintenance procedures information inquiring request of terminal transmission, the maintenance procedures information inquiring request is obtained
Corresponding maintenance procedures；
By the maintenance procedures and corresponding the terminal is sent to by selection number.
According to above scheme, when the maintenance program that server receives terminal transmission generates request, the maintenance side is obtained
Case, which generates, requests corresponding maintenance task information, then obtains the corresponding maintenance procedures list of the maintenance task information, and will
The maintenance procedures list is sent to the terminal, in the selection operation for receiving the terminal and being triggered based on the process list
When, the corresponding target maintenance procedures of the selection operation are obtained, generate maintenance program according to the target maintenance procedures.Due to dimension
Repairing each maintenance procedures in scheme is to select to obtain from preset maintenance procedures, so that the maintenance program formulated every time
In same maintenance procedures content it is all the same, be conducive to maintenance personal and understand maintenance program.
It is the flow diagram of the generation method first embodiment of maintenance program of the present invention, the maintenance referring to Fig. 2, Fig. 2
The generation method of scheme includes:
Step S10 obtains the maintenance program and generates request when the maintenance program for receiving terminal transmission generates request
Corresponding maintenance task information.
The generation method of maintenance program provided by the invention is mainly used for maintenance program in real estate customer service management domain
It formulates.The terminal that the correlating method of house property information provided by the invention is related to includes but is not limited to mobile phone, tablet computer and computer
Deng being pre-loaded with relevant application system, including but not limited to wechat public platform, APP or Web page system in the terminal
Deng.
It, can be by described after real estate customer service engineer logs in the related application system that maintenance program generates by terminal
Terminal chooses the maintenance task information for needing to formulate maintenance program, is then based on the maintenance task information to server and sends dimension
Repair schemes generation request；When server receives the maintenance program generation request that the terminal is sent, the maintenance program is obtained
It generates and requests corresponding maintenance task information.
Step S20 obtains the corresponding maintenance procedures list of the maintenance task information, and the maintenance procedures list is sent out
It send to the terminal；
Technical solution provided in this embodiment, server are directed to different maintenance task information, are stored with corresponding maintenance
Process list, all maintenance mans that can be used when in the maintenance procedures list comprising formulating maintenance program to the maintenance task
Sequence.After server gets maintenance task information, the corresponding maintenance procedures list of the maintenance task information is further obtained.By
Even when formulating maintenance program, required maintenance procedures are not fully identical in same maintenance task, therefore, service
After device gets the corresponding maintenance procedures list of the maintenance task information, the maintenance procedures list is sent to the end
End, the maintenance for selecting this maintenance program to need based on the maintenance procedures list by terminal for real estate customer service engineer
Process.
Step S30 obtains the selection when receiving the selection operation that the terminal is triggered based on the process list
Operate corresponding target maintenance procedures；
After terminal receives the maintenance procedures list and shown, real estate customer service engineer can be existed by terminal
Selection operation is carried out in the maintenance procedures list, target maintenance procedures needed for selecting this maintenance program in order, and will
Selection result is sent to server by the terminal.Server is received the terminal and is triggered based on the maintenance procedures list
Selection operation when, obtain the corresponding target maintenance procedures of the selection operation.
Step S40 generates maintenance program according to the target maintenance procedures.
After server gets the target maintenance procedures, maintenance program is generated according to the target maintenance procedures, for example,
The target maintenance procedures can be arranged successively by server according to by selecting sequence, generate the maintenance program.
Further, after server generates maintenance program, the corresponding maintenance personal's information of the maintenance task information is obtained,
And the maintenance program is sent to the corresponding terminal of maintenance personal's information, so that the maintenance personal checks.This
Outside, in other embodiments of the invention, when the maintenance task information has been associated with maintenance personal's information, service
After device generates the maintenance program, the maintenance program and the maintenance task information association can also be saved, and to the dimension
It repairs the corresponding terminal of personal information and sends prompting message, check associated maintenance task information in time to maintain personnel described in prompting
Corresponding maintenance program.
Technical solution provided in this embodiment obtains when the maintenance program that server receives terminal transmission generates request
The maintenance program, which generates, requests corresponding maintenance task information, then obtains the corresponding maintenance procedures of the maintenance task information
List, and the maintenance procedures list is sent to the terminal, it is triggered receiving the terminal based on the process list
Selection operation when, obtain the corresponding target maintenance procedures of the selection operation, according to the target maintenance procedures generate repair
Scheme.Since each maintenance procedures in maintenance program are to select to obtain from preset maintenance procedures, so that system every time
The content of same maintenance procedures is all the same in fixed maintenance program, is conducive to maintenance personal and understands maintenance program.
It further, is the flow diagram of the generation method second embodiment of maintenance program of the present invention referring to Fig. 3, Fig. 3,
Based on first embodiment, the refinement step of the step S20 includes:
Step S21 obtains the corresponding target maintenance type of the maintenance task information；
Step S22 obtains the target maintenance type according to the mapping table of preset maintenance type and maintenance procedures
Corresponding maintenance procedures list, and the maintenance procedures list is sent to the terminal.
In reality, after house property is delivered for use, in fact it could happen that the place of problem is more, if specific for each
Maintenance task corresponding maintenance procedures list is separately provided, not only workload is very big, but also can exist omit possibility.
Due to when house property failure needs repairing, the maintenance program formulated for the corresponding maintenance task of similar failure can include
The identical maintenance procedures in part, therefore, in technical solution provided in this embodiment, maintenance task packet contains maintenance class
Type is preset with the mapping table of maintenance type and maintenance procedures in server, i.e., each maintenance type is provided with correspondence
Maintenance procedures list, the maintenance procedures list include the type maintenance task formulate maintenance program when need be related to it is each
A maintenance procedures.
When the maintenance program that server gets terminal transmission generates request, obtains the maintenance program generation request and correspond to
Maintenance task information, the corresponding target maintenance type of the maintenance task information is then obtained, then according to preset maintenance
The mapping table of type and maintenance procedures further obtains the corresponding maintenance procedures list of the target maintenance type, and will
The maintenance procedures list is sent to the terminal, so that the terminal is based on the maintenance procedures list selection target maintenance mans
Sequence.After terminal receives the maintenance procedures list and shown, real estate customer service engineer can be by terminal described
Selection operation is carried out in maintenance procedures list, target maintenance procedures needed for selecting this maintenance program in order, and will selection
As a result server is sent to by the terminal.Server receives the choosing that the terminal is triggered based on the maintenance procedures list
When selecting operation, the corresponding target maintenance procedures of the selection operation are obtained, and generate maintenance side according to the target maintenance procedures
Case.
In the present embodiment, maintenance task information corresponding maintenance type selects when can be reported for repairment by owner.Specifically
Ground after owner logs in relevant application system by terminal, can be sent by terminal to server and report request for repairment, server connects
When reporting request for repairment described in receiving, repairing information editing interface is sent to the terminal, wherein the repairing information editing interface packet
Include maintenance type selection interface；Owner is based on repairing information editing interface editor's repairing information, and the repairing information can wrap
House property location information, owner's information, maintenance type and specific failure-description information etc. are included, is then sent to the repairing information
Server；When server receives the repairing information that terminal is sent based on the repairing information editing interface, reported for repairment according to described
Information generates maintenance task information, and the maintenance task information includes house property location information, owner's information, maintenance type and specific
Failure-description information etc.；Further, server obtains the corresponding real estate customer service engineer's information of the house property location information,
The mission bit stream and real estate customer service engineer's information are associated, so that the real estate customer service engineer can be with
It checks the maintenance task information and formulates corresponding maintenance program.
Technical solution provided in this embodiment obtains when the maintenance program that server receives terminal transmission generates request
The maintenance program, which generates, requests corresponding maintenance task information, then obtains the corresponding target maintenance of the maintenance task information
Type obtains the corresponding maintenance of the target maintenance type according to the mapping table of preset maintenance type and maintenance procedures
Process list, and the maintenance procedures list is sent to the terminal, the process list is based on receiving the terminal
When the selection operation of triggering, the corresponding target maintenance procedures of the selection operation are obtained, are generated according to the target maintenance procedures
Maintenance program.Since similar maintenance task is arranged to same maintenance type, then pair of maintenance type and maintenance procedures is set
It should be related to, so that multiple similar maintenance task information need to be only arranged, its maintenance type is corresponding with one group of maintenance procedures to be closed
System reduces workload.
It further, is the flow diagram of the generation method 3rd embodiment of maintenance program of the present invention referring to Fig. 4, Fig. 4,
Based on first or second embodiments, the refinement step of the step S40 includes:
Step S41 obtains the corresponding maintenance duration of the target maintenance procedures；
Step S42 is selected the target maintenance procedures and corresponding maintenance duration according to the target maintenance procedures
Sequence arrangement, generate the maintenance program.
In reality, the maintenance program that real estate customer service engineer formulates is not only used to join for specific maintenance personal
According to repairing, may further be used to the workload for assessing the maintenance personal, the assessment of workload generally using maintenance duration come into
Row, therefore, in the present embodiment, the maintenance program of generation also includes each mesh in addition to the target maintenance procedures comprising choosing
Mark the corresponding maintenance duration of maintenance procedures.
Specifically, server receives the selection operation that terminal is triggered based on maintenance procedures, gets the selection operation
After corresponding target maintenance procedures, the corresponding maintenance duration of the target maintenance procedures is further obtained, then by the target
Maintenance procedures and corresponding maintenance duration are arranged according to the sequence that the target maintenance procedures are selected, and are generated comprising maintenance duration
Maintenance program.Preferably, server can also obtain the corresponding maintenance duration of each target maintenance procedures, and described in calculating
The sum for repairing duration, obtains total maintenance duration of the maintenance program.
In the present embodiment, the corresponding maintenance duration of the maintenance procedures can be preset, and formulate the premises of maintenance program
Producing customer engineer can also modify to it.Specifically, server is according to the maintenance task information or corresponding maintenance class
In the maintenance procedures list that type is got, other than comprising maintenance procedures, when also may include the corresponding maintenance of the maintenance procedures
It is long；It, can be to the corresponding dimension of the target maintenance procedures after terminal chooses target maintenance procedures based on the maintenance procedures list
It repairs duration to modify, input target repairs duration, and is committed to server, repairs duration based on the target and sends out to server
Maintenance duration is sent to update request.When the maintenance duration that server receives terminal transmission updates request, the maintenance duration is obtained
It updates and corresponding target maintenance procedures and target is requested to repair duration, and more by the corresponding maintenance duration of the target maintenance procedures
Newly duration is repaired for the target.It is understood that when user's maintenance duration not corresponding to target maintenance procedures carries out more
When changing, then when server generates maintenance program according to the target maintenance procedures, server obtains the target maintenance procedures pair
The maintenance duration answered is default maintenance duration.
Technical solution provided in this embodiment after server gets target maintenance procedures, further obtains the target
The corresponding maintenance duration of maintenance procedures, by the target maintenance procedures and the corresponding target maintenance duration according to the target
Maintenance procedures are arranged by selecting sequence, generate maintenance program.Due in the maintenance program of generation other than maintenance procedures,
Further include the corresponding maintenance duration of maintenance procedures, is conducive to assess the workload of specific maintenance personal.
It further, is the flow diagram of the generation method fourth embodiment of maintenance program of the present invention referring to Fig. 5, Fig. 5,
Any embodiment based on first into 3rd embodiment, after the step S40, further includes:
Step S50, update the target maintenance procedures by selection number；
Step S60 obtains the target when the selected number of the target maintenance procedures is more than or equal to preset threshold
The corresponding administrator's information of process；
Step S70 sends warning information to the corresponding terminal of administrator's information.
For real estate customer service engineer when formulating maintenance program, the selection of maintenance procedures is according in maintenance task information
Specific fault message carries out, therefore, the frequency that specific failure can be reflected by selection number of maintenance procedures.Cause
This, in technical solution provided in this embodiment, server statistics maintenance procedures are selected by selection number, and in maintenance procedures
When number is higher than certain value, sends and remind to the corresponding administrative staff of the maintenance procedures.
Specifically, server receives the target maintenance procedures of terminal transmission, is generated and is tieed up according to the target maintenance procedures
After repairing scheme, update the target maintenance procedures by selection number, i.e., by each target maintenance procedures chosen
Add 1 by selection number.Further, it is stored with for maintenance procedures by the preset threshold of selection number, when described in server
When being more than or equal to the preset threshold by selection number of target maintenance procedures illustrates that the corresponding failure of the maintenance procedures occurs
Frequency is higher, needs to pay close attention to, and server obtains the corresponding administrator's information of the target maintenance procedures, and to the management
The corresponding terminal of people's information sends warning information.After the administrator receives the warning information, i.e., according to warning information point
The high-incidence position of failure is precipitated, formulates corresponding solution.It can be according to it is understood that the preset threshold can be according to reality
Border situation self-setting, is not particularly limited herein, in addition, the corresponding preset threshold of different maintenance procedures can be identical, it can also
With difference.Further, it is to be appreciated that the content of the warning information can self-setting according to the actual situation, such as it is described pre-
The content of alert information may be configured as the maintenance procedures by selection number more than preset threshold and its by selection number.
Further, need to check maintenance procedures as user (such as described administrator) is that can pass through by selection situation
Terminal to server sends maintenance procedures information inquiring request, and the inquiry request includes the maintenance procedures for wanting to check；Service
When device receives the maintenance procedures inquiry request that the terminal is sent, the corresponding maintenance mans of the maintenance procedures inquiry request are obtained
Sequence, it is corresponding by selection number then further to obtain the maintenance procedures, by maintenance procedures and corresponding by selection time
Number is sent to the terminal, so that the terminal is shown.It is understood that when user checks maintenance procedures information, it can
To check single maintenance procedures information, batch can also be carried out and checked, for example, user can choose maintenance type based on terminal, to
Server sends the request of maintenance procedures information inspection and obtains the dimension when server receives the request of maintenance procedures information inspection
The corresponding each maintenance procedures of type are repaired, each maintenance procedures and corresponding maintenance duration are sent to the terminal and are carried out
Display.
Technical solution provided in this embodiment, server get target maintenance procedures, according to the target maintenance procedures
After generating maintenance program, update the target maintenance procedures by selection number, and it is selected when the target maintenance procedures
When number is more than or equal to preset threshold, the corresponding administrator's information of the target process is obtained, it is corresponding to administrator's information
Terminal send warning information.Since server can be in maintenance procedures when being more than or equal to certain value by selection number, Xiang Guan
Reason human hair send warning information, so that the administrator be facilitated to be monitored the fault condition of the house property of management.
In addition, in order to achieve the above object, the embodiment of the present invention also provides a kind of generating means of maintenance program, the maintenance
The generating means of scheme include: memory, processor and are stored on the memory and can run on the processor
The generation program of maintenance program, the generation program of the maintenance program realize any embodiment as above when being executed by the processor
The step of generation method of the maintenance program.
In addition, being stored on the storage medium in order to achieve the above object, the embodiment of the present invention also provides a kind of storage medium
There is the generation program of maintenance program, the generation program of the maintenance program realizes any embodiment institute as above when being executed by processor
The step of generation method for the maintenance program stated.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row
His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and
And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do
There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in one as described above
In storage medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that terminal device (it can be mobile phone,
Computer, server or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of generation method of maintenance program, which is characterized in that the generation method of the maintenance program the following steps are included:
When the maintenance program for receiving terminal transmission generates request, obtains the corresponding maintenance of the maintenance program generation request and appoint
Business information；
The corresponding maintenance procedures list of the maintenance task information is obtained, and the maintenance procedures list is sent to the end
End；
When receiving the selection operation that the terminal is triggered based on the process list, the corresponding mesh of the selection operation is obtained
Mark maintenance procedures；
Maintenance program is generated according to the target maintenance procedures.
2. the generation method of maintenance program as described in claim 1, which is characterized in that described to obtain the maintenance task information
The step of corresponding maintenance procedures includes:
Obtain the corresponding target maintenance type of the maintenance task information；
According to the mapping table of preset maintenance type and maintenance procedures, the corresponding maintenance mans of the target maintenance type are obtained
Sequence table.
3. the generation method of maintenance program as described in claim 1, which is characterized in that described according to the target maintenance procedures
Generate maintenance program the step of include:
Obtain the corresponding maintenance duration of the target maintenance procedures；
The target maintenance procedures and corresponding maintenance duration are arranged according to the sequence that the target maintenance procedures are selected, it is raw
At the maintenance program.
4. the generation method of maintenance program as claimed in claim 3, which is characterized in that the generation method of the maintenance program is also
Include:
When the maintenance duration for receiving terminal transmission updates request, obtains the maintenance duration update and request corresponding target dimension
Repair process and target maintenance duration；
The corresponding maintenance duration of the target maintenance procedures is updated to the target maintenance duration.
5. the generation method of maintenance program as claimed in claim 2, which is characterized in that the generation method of the maintenance program is also
Include:
When receiving when reporting request for repairment of terminal transmission, repairing information editing interface is sent to the terminal, wherein the maintenance
Information editing interface includes maintenance type selection interface；
When receiving the repairing information that the terminal is sent based on the repairing information editing interface, according to the repairing information
Generate maintenance task information, wherein the maintenance task information includes maintenance type.
6. the generation method of maintenance program as described in any one in claim 1-5, which is characterized in that described according to the target
After the step of process and the corresponding duration generate maintenance program, further includes:
Obtain the corresponding maintenance personal's information of the maintenance task information；
The maintenance program is sent to the corresponding terminal of maintenance personal's information.
7. the generation method of maintenance program as described in any one in claim 1-5, which is characterized in that described according to the target
Maintenance generated after the step of maintenance program, further includes:
Update the target maintenance procedures by selection number；
When the selected number of the target maintenance procedures is more than or equal to preset threshold, the corresponding pipe of the target process is obtained
Manage people's information；
Warning information is sent to the corresponding terminal of administrator's information.
8. the generation method of maintenance program as claimed in claim 7, which is characterized in that the generation method of the maintenance program is also
Include:
When receiving the maintenance procedures information inquiring request of terminal transmission, it is corresponding to obtain the maintenance procedures information inquiring request
Maintenance procedures；
By the maintenance procedures and corresponding the terminal is sent to by selection number.
9. a kind of generating means of maintenance program, which is characterized in that the generating means of the maintenance program include: memory, place
Reason device and the generation program for being stored in the maintenance program that can be run on the memory and on the processor, the maintenance side
The generation such as maintenance program described in any item of the claim 1 to 8 is realized when the generation program of case is executed by the processor
The step of method.
10. a kind of storage medium, which is characterized in that be stored with the generation program of maintenance program, the dimension on the storage medium
Repair the generation realized when the generation program of scheme is executed by processor such as maintenance program described in any item of the claim 1 to 8
The step of method.
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Application publication date: 20181207 |