CN108933729A - A kind of method and system for realizing interacting message - Google Patents

A kind of method and system for realizing interacting message Download PDF

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Publication number
CN108933729A
CN108933729A CN201810603022.5A CN201810603022A CN108933729A CN 108933729 A CN108933729 A CN 108933729A CN 201810603022 A CN201810603022 A CN 201810603022A CN 108933729 A CN108933729 A CN 108933729A
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CN
China
Prior art keywords
card
feature
class
message
service
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CN201810603022.5A
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Chinese (zh)
Inventor
王静玺
郑蕾
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Individual
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Individual
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Priority to CN201810603022.5A priority Critical patent/CN108933729A/en
Publication of CN108933729A publication Critical patent/CN108933729A/en
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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046Interoperability with other network applications or services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/16Payments settled via telecommunication systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices

Abstract

The invention discloses a kind of methods for realizing interacting message, including:Receive and analyze the message of sender's transmission;Extract the feature of message;Feature based on extraction is transferred and is shown and corresponding with feature applies card;It receives and analyzes sender and submit to interactive information using card;Based on interactive information, triggering is using service logic belonging to card;Execute service logic and feedback result.The method disclosed by the invention for realizing interacting message, without jumping out interacting message interface, business function needed for user can be completed.

Description

A kind of method and system for realizing interacting message
Technical field
The present invention relates to fields of communication technology, more specifically, in particular to a kind of method for realizing interacting message and are System.
Background technique
Current chat tool is mainly used for transmitting information, transferring content among different users.But itself do not have industry The ability of business processing, if consulting, processing in terms of user needs to carry out business, need to select applications from chat tool Program, or other application program is called by chat tool interface, and application program corresponding to these business includes a large amount of Function, be corresponding with hierarchical menu, efficiency is lower in use by user, be easy error.
Therefore, a kind of side of realization interacting message that business processing can be fast and easily carried out in chat tool is designed Method is those skilled in the art's urgent problem to be solved
Summary of the invention
The technical problem to be solved in the present invention is to provide a kind of method for realizing interacting message, is realized without jumping out message friendship Mutual interface, business function needed for user can be completed.
A method of realizing interacting message, including:
Receive and analyze the message of sender's transmission;
Extract the feature of the message;
The feature based on extraction is transferred and is shown and corresponding with the feature applies card;
It receives and analyzes sender and submit to the interactive information using card;
Based on the interactive information, trigger described using service logic belonging to card;
Execute service logic and feedback result.
Preferably, before the reception and analyzing the message of sender's transmission, further include:
It obtains service logic and classifies to the service logic, form class of service;
Card is applied in registration;
Classified based on the class of service to the application card, forms card kind.
Preferably, the feature based on extraction is transferred and is shown and corresponding with the feature applies card specific For;
The feature based on extraction transfers card assemblies corresponding with the feature;
Card assemblies are parsed, card structure and card pattern are obtained;
According to the card structure and the card pattern, show described using card.
Preferably, it the reception and analyzes sender and submits to and described be specially using the interactive information of card:
Position the input focus using card;
Lock the input focus;
Obtain the interactive information that sender inputs in the input focus;
According to preset time, interactive information quantity and input focus quantity, the interactive information is analyzed;
If the interactive information quantity is equal to the input focus quantity in the preset time, perform the next step;If In the preset time, the interactive information quantity is less than the input focus quantity, returns to previous step;If being more than described pre- If the time, the interactive information quantity is less than the input focus quantity, and feedback prompts information simultaneously performs the next step;
Unlock the input focus.
Preferably, the feature based on extraction is transferred and is shown and corresponding with the feature applies card specific For:
The feature is matched with the card kind, and calculates the features of classification of the feature;
Based on the matched card type, the features of classification is compared with class threshold;
When the features of classification is equal to or more than the class threshold, the feature based on extraction is transferred and is opened up Show corresponding with the feature described using card;
When the features of classification is less than the class threshold, transfers and show the described using card of preset quantity.
Further, classified based on class of service to the application card described, formed after card kind, also Including:
It is respectively set and stores the class threshold of each card kind.
Preferably, classified based on the class of service to the application card described, formed after card kind, Further include:
It is respectively set and stores feature pool corresponding to each card kind;
Wherein, described to be matched the feature specially with the card kind:
The feature is successively retrieved in each feature pool;
It is when retrieving the feature in presently described feature pool, the feature is corresponding with presently described feature pool The card kind matches;
When not retrieving the feature in presently described feature pool, continue to retrieve next feature pool;
When not retrieving the feature in all feature pools, the service class of preset quantity is transferred and shown Not.
Further, include multiple default features in the feature pool, be respectively set described and store each card After feature pool corresponding to piece classification, further include:
By each default feature in the feature pool, with each application card phase in the corresponding card type Match.
Further, described when retrieving the feature in presently described feature pool, by the feature and current institute The corresponding card kind of feature pool is stated to match specially:
When retrieving the default feature to match with the feature in presently described feature pool, by the feature The application card corresponding with presently described default feature matches.
Preferably, the feature for extracting the message is specially:
Based on natural language processing, the feature of the message is extracted.
Preferably, classify in the acquisition service logic and to the service logic, formed after class of service, also Including:
It sorts to the class of service by preset rules and forms business serial number;
Wherein, described when not retrieving the feature in all feature pools, it transfers and shows preset quantity The class of service is specially:
When not retrieving the feature in all feature pools, it is based on the business serial number, transfers and sequentially opens up Show the class of service of preset quantity.
Preferably, classified based on the class of service to the application card described, formed after card kind, Further include:
It sorts to the application card by preset rules and forms card serial number;
Wherein, described when the features of classification is less than the class threshold, it transfers and shows the described of preset quantity It is specially using card:
When the features of classification is less than the class threshold, it is based on the card serial number, transfer and is sequentially shown pre- If the described of quantity applies card.
The present invention also provides a kind of systems for realizing interacting message, including:
Message processing module extracts the feature of the message for receiving and analyzing the message of sender's transmission;
Card management module is transferred for the feature based on extraction and shows application card corresponding with the feature Piece;
Message processing module submits to the interactive information using card for receiving and analyzing sender;
Business execution module is triggered and is executed and described patrol using business belonging to card for being based on the interactive information Volume;
As a result display module, for feeding back and showing result.
Further, further include:
Classification of transaction module forms class of service for obtaining service logic and classifying to the service logic;
Card registration module, it is described using card for registering;
Card sorting module forms card kind for classifying based on the class of service to using card.
Further, the card management module includes:
Card matched sub-block, for matching the feature with the card kind;
Feature Comparative sub-module is also used to for calculating the features of classification of the feature based on the matched card Type compares the features of classification with class threshold;
Card transfers submodule, described using card for transferring and showing;
Wherein,
When the features of classification is equal to or more than the class threshold, the card transfers submodule for based on mentioning The feature taken is transferred and is shown corresponding with the feature described using card;
When the features of classification is less than the class threshold, the card transfers submodule for transferring and showing pre- If the described of quantity applies card.
It further, further include parameter presetting module, the parameter presetting module is for being respectively set and storing each institute State the class threshold of card kind.
Preferably, the feature Comparative sub-module is also used to be respectively set and store corresponding to each card kind Feature pool;
Wherein, described to be matched the feature specially with the card kind:
The card matched sub-block is for successively retrieving the feature in each feature pool;
When retrieving the feature in presently described feature pool, the card matched sub-block is used for the feature The card kind corresponding with presently described feature pool matches;
When not retrieving the feature in presently described feature pool, the card matched sub-block is for continuing to retrieve Next feature pool;
When not retrieving the feature in all feature pools, the card matched sub-block is for transferring and opening up Show the class of service of preset quantity.
Further, the feature Comparative sub-module is also used to each default feature in the feature pool, and corresponding The card type in each application card match.
Further, described when retrieving the feature in presently described feature pool, the card matched sub-block For the feature card kind corresponding with presently described feature pool to be matched specially:
When retrieving the default feature to match with the feature in presently described feature pool, the card Sub-module is used to match the feature application card corresponding with presently described default feature.
Preferably, the message processing module includes:
Message sink submodule, for receiving the message of sender's transmission;
Natural language processing submodule analyzes the message and extracts the message for being based on natural language processing The feature.
Preferably, the classification of transaction module is also used to:
It sorts to the class of service by preset rules and forms business serial number;
Wherein, described when not retrieving the feature in all feature pools, the card matched sub-block is used It is specially in the class of service transferred and show preset quantity:
When not retrieving the feature in all feature pools, the card matched sub-block is used for based on described The class of service of preset quantity is transferred and sequentially shown to business serial number.
Preferably, the card sorting module is also used to:
It sorts to the application card by preset rules and forms card serial number;
Wherein, described when the features of classification is less than the class threshold, the card is transferred submodule and is transferred simultaneously Show preset quantity the application card be specially:
When the features of classification is less than the class threshold, the card transfers submodule for based on the card Serial number is transferred and sequentially shows the described using card of preset quantity.
The method provided by the invention for realizing interacting message can be according to the content of interaction message, directly in interacting message Calling and showing in message window can be completed needed for user using card without jumping out interacting message interface accordingly Business function.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis The attached drawing of offer obtains other attached drawings.
Fig. 1 is the flow diagram that the method for interacting message is realized in the embodiment of the present invention;
Fig. 2 is the flow diagram that the another embodiment of method of interacting message is realized in the embodiment of the present invention;
Fig. 3 is the schematic diagram that the system of interacting message is realized in the embodiment of the present invention;
Fig. 4 is the interface schematic diagram in the method for realize in the embodiment of the present invention interacting message.
Specific embodiment
In order to make those skilled in the art better understand the technical solutions in the application, below in conjunction with the application reality The attached drawing in example is applied, the technical scheme in the embodiment of the application is clearly and completely described, it is clear that described implementation Example is merely a part but not all of the embodiments of the present application.
Based on the embodiment in the application, those of ordinary skill in the art are obtained without making creative work The every other embodiment obtained, shall fall within the protection scope of the present application.
As shown in Figure 1, a kind of method for realizing interacting message provided by the invention, including:
S04. receive and analyze the message of sender's transmission;
S05. the feature of message is extracted;
S06. it based on the feature of extraction, transfers and shows and corresponding with feature apply card;
S07. it receives and analyzes sender and submit to interactive information using card;
S08. it is based on interactive information, triggering is using service logic belonging to card;
S09. service logic and feedback result are executed.
In the present embodiment, for the method that more detailed and specific description realizes interacting message, corresponding is used into field Scape is set as business service required for user is obtained using chat tool, certainly, this scene setting simply to illustrate that originally A kind of specifically used environment of method must be based on some specific chat tool without representing this method.
When user runs chat tool, the transmission or interaction of message are carried out in chat window, above-mentioned Using card, different from traditional application program, traditional application program often has hierarchical menu, and user needs logical After clicking the concrete application level for getting to required business layer by layer, efficiency is lower in use, and is easy error.And this Card is applied involved in embodiment, is eliminated existing hierarchical menu, can be directly nested in the message window of chat tool In mouthful, client oneself can be directly acquired by, which being more accurately positioned as, confirms, signs, inputting key breath, by believing from these Key element is extracted in breath, that transfers corresponding function applies card, switch window is not necessarily to, so that business handling can chatted intuitively Seamless completion in skylight opening.
Based on above-mentioned usage scenario, user carries out interacting message in chat window, and interacting message object can be it Its user, is also possible to chat tool itself, and at the beginning of generation of chatting, step S04 starts to execute, in normality, Such as both sides carry out daily greeting when, by analysis do not have can corresponding feature, then step S05 will not continue to execute, only When including feature in analyzing message, such as charge filling, the feature with business occurence tendency such as watch movie, step S05 are held Row, extract features described above, and downwards execute step S06, i.e., based on the feature of extraction, transfer and directly chat window show and Feature applies card accordingly, such as extracts the feature of charge filling, then can transfer charge filling applies card, and directly shows In chat window.
At this point, corresponding message input focus is had using card (hereinafter referred to as telephone expenses card) corresponding to charge filling, The amount of money and ACK button supplemented with money needed for such as, after person to be used inputs recharge amount and confirms, step S07, which executes to receive, to be filled It is worth the amount of money and confirmation message, then step S08 is executed, i.e., according to recharge amount and confirmation message, triggers belonging to telephone expenses card After service logic, step S09 is executed, and is executed the service logic of telephone recharge, is filled with the corresponding amount of money to the phone number of user Telephone expenses.After telephone recharge, the message i.e. implementing result of service logic of successful recharging is fed back.
Certainly, using service logic corresponding to card, it is also possible to that only user is accordingly prompted and selected It selects, such as the feature extracted in message is to watch movie, it is corresponding using service logic belonging to card, when can be current according to Between push recent film information, at this time in step S07 received interactive information be user selection specific one or more The information of portion's film, and the service logic in step S08 and step S09, then locating for the user centered on place, a spacing From the cinema in radius, the information such as the specific screening play of selected film and corresponding admission fee, if user selects again Specific play is selected, then will continue to the follow-up business logic such as be paid the bill and confirmed.
As above, different application card sector-meetings corresponds to different service logics, can be with after having executed a service logic Continue to trigger subsequent different business logic corresponding to previous service logic, and each step in this method also can be according to making Message of the user sent in chat tool, circulation execute corresponding step.
The disclosed method for realizing interacting message of the present embodiment uses the application for having information exchange in chat tool Card realizes the processing capacity of customer interaction abundant and business transaction.Transaction be included in chat interface can be used it is more Card is applied in kind interaction, including the multiple combinations such as categorizing selection, date select and input, security level select, and can have visitor Family is done directly the operation of business, such as purchase film ticket, hospital are registered, credit card tune volume.
In one of embodiment of the disclosed method for realizing interacting message of the present embodiment, as shown in Fig. 2, receiving And before analyzing the message i.e. step S04 of sender's transmission, further include:
S01. it obtains service logic and classifies to service logic, form class of service;
S02. card is applied in registration;
S03. classified based on class of service to using card, form card kind.
Belong to initialization step compared to the step S04 to step S09 that can carry out circulation execution, step S01 to step S03 Suddenly, all service logic data in existing database are obtained in step S01, and are classified, formation class of service, such as with The relevant service logic of film is classified as film business classification, and service logic relevant to telephone expenses is classified as telephone expenses class of service, And step S02 then registers existing application card, is activated as that can transfer state, step S03 is then will be registered Card is applied in activation, forms card kind in conjunction with existing class of service.
Certainly, step S01 to step S03 can be run when initializing for the first time, can also be to service logic, service class It after being updated not or using card, runs again, so that user is using chat tool thing, corresponding corresponding data is Latest data.
In one of embodiment of the disclosed method for realizing interacting message of the present embodiment, step S06 is based on mentioning The feature taken, transfers and shows and corresponding with feature be specially using card;
Feature based on extraction transfers card assemblies corresponding with feature;
Card assemblies are parsed, card structure and card pattern are obtained;
According to card structure and card pattern, shows and apply card.
It is corresponding with feature using card due to needing to show in chat window in step S06, it is corresponding using card Card assemblies include card structure and card pattern, wherein card structure specifically corresponding layout, that is, card name using card, The layout of the texts such as display position or window, card pattern is then specifically corresponding using information such as font, the colors of card, according to card Chip architecture and card pattern, can show using card.
Further, step S07 is received and analyzed sender and submit to is specially using the interactive information of card:
The input focus of card is applied in positioning;
Lock input focus;
Obtain the interactive information that sender inputs in input focus;
According to preset time, interactive information quantity and input focus quantity, interactive information is analyzed;
If within a preset time, interactive information quantity is equal to input focus quantity, perform the next step;If in preset time Interior, interactive information quantity is less than input focus quantity, returns to previous step;When the preset time is exceeded, interactive information quantity is less than defeated Enter focus quantity, feedback prompts information simultaneously performs the next step;
Unlock input focus.
In the present embodiment, input focus is that client is supplied to using card for inputting the input frame of interactive information, is handed over Mutual information is using recharge amount required for key message required for service logic corresponding to card, such as telephone expenses card And confirmation message.Certainly, in actual use, it is possible to further include the operating time or choosing that setting is supplemented with money in telephone expenses card The optional interactive information such as other numbers is selected, but in the present embodiment, corresponding above-mentioned input focus is necessary key The input focus of input frame corresponding to information, interactive information are also refered in particular to as necessary key message.
Above-mentioned preset time, to preset for judging whether user inputs effective interaction within the corresponding time Information when timing starting point is locking input focus, such as can set preset time to 30 seconds, as shown in figure 4, transferring simultaneously After the telephone expenses card referred to before showing, it includes 2 defeated that corresponding effective interactive information, which is recharge amount and confirmation message, Enter focus quantity, and if user had input recharge amount and confirmation message this 2 effective interactive information, then table in 30 seconds Show effective interactive information necessary to the service logic for completing triggering charge filling, then performs the next step and unlock input focus just The step of after continuing to execute;And if in 30 seconds, only inserted any one in recharge amount and confirmation message, i.e., only Including 1 effective interactive information, then it represents that not up to effective interactive information necessary to the service logic of triggering charge filling returns Previous step is to analyze interactive information according to preset time, interactive information quantity and input focus quantity;And if more than 30 seconds, still Effective interactive information necessary to the service logic of triggering charge filling has not been completed so, then it represents that user is temporary for some reason It is not required to carry out subsequent operation, then equally performs the next step the step of i.e. unlock input focus is convenient for after continuing to execute.
In one of embodiment of the disclosed method for realizing interacting message of the present embodiment, step S06 is based on mentioning The feature taken, transfers and shows and corresponding with feature be specially using card:
Feature is matched with card kind, and calculates the features of classification of feature;
Based on matched card type, features of classification and class threshold are compared;
When features of classification is equal to or more than class threshold, the feature based on extraction is transferred and is shown corresponding to feature Apply card;
When features of classification is less than class threshold, the application card of preset quantity is transferred and shown.
Above-mentioned is specific method step corresponding with card is applied by feature, by calculating the features of classification of feature, with Preset class threshold comparison, and according to comparing result is realized and different transfers and show result.
If features of classification is equal to or more than class threshold, indicate that this feature meets application card corresponding to such other threshold value Piece indicates this feature can also not up to trigger this class of service to include existing answer if features of classification is less than class threshold With the degree of the class threshold of card, then the application card of preset quantity is transferred and shows.
Further, classified based on class of service to using card, formed after card kind, further include:Point It is not arranged and stores the class threshold of each card kind, i.e., is arranged and stores the class threshold of each card kind in advance, be Subsequent step provides comparison basis.
Further, classified based on class of service to using card, formed after card kind, further include:
It is respectively set and stores feature pool corresponding to each card kind;
Wherein, feature is matched specially with card kind:
The successively retrieval character in each feature pool;
When retrieving feature in current signature pond, feature card kind corresponding with current signature pond is matched;
When not retrieving feature in current signature pond, continue to retrieve next feature pool;
When not retrieving feature in all feature pools, the class of service of preset quantity is transferred and shown.
Above-mentioned is by feature specific method step corresponding with card kind, by presetting each card-like another characteristic Pond, the successively retrieval character in feature pool realize matching or other displaying results according to search result.
Further, include multiple default features in feature pool, be respectively set and storing corresponding to each card kind Feature pool after, further include:
By each default feature in feature pool, matches with each application card in corresponding card type, that is, answer With the matching logic of card and default feature.
Further, when retrieving feature in current signature pond, by feature card-like corresponding with current signature pond Do not match specially:
When retrieving the default feature to match with feature in current signature pond, by feature and current preset feature pair That answers matches using card, i.e., based on default feature and feature, realizes and apply card and the corresponding essential step of feature.
Preferably, it is obtaining service logic and is classifying to service logic, formed after class of service, further include:
It sorts to class of service by preset rules and forms business serial number;
Wherein, it when not retrieving feature in all feature pools, transfers and shows that the class of service of preset quantity is specific For:
When not retrieving feature in all feature pools, it is based on business serial number, transfer and sequentially shows preset quantity Class of service.
If do not retrieve feature in all feature pools, then it represents that be not directed to existing database in the message of user In feature, but in order to avoid in personal speech habits, various regions dialectal difference or database feature content it is insufficient caused by Deviation transfer preset quantity at this moment according to business serial number and sequentially show class of service, for user selection.Certainly, Rule of thumb the business serial number for reusing class of service can be arranged in forefront, as needed, show most common 5 business Classification can also be accustomed to according to the selection of user with associative learning mode, the feature in more new database, and by the spy of update Sign is with class of service or using corresponding to card.
Similar, classified based on class of service to using card, is being formed after card kind, further include:
It sorts to application card by preset rules and forms card serial number;
Wherein, it when features of classification is less than class threshold, transfers and show preset quantity is specially using card:
When features of classification is less than class threshold, it is based on card serial number, transfers and sequentially show the application of preset quantity Card.
Based on same reason before, processing mode same as above-mentioned class of service can also be used to application card, The case where showing or push without application card caused by various deviations is avoided, the usage experience of user is reinforced.
Preferably, the feature for extracting message is specially:Based on natural language processing, the feature of message, natural language are extracted Processing is the field of communication technology especially common technology of verbal messages process field, compared to the processing side based on field Formula can carry out more effectively extracting the feature in message based on modes such as semantic analyses, and specific implementation is herein It is not repeated.
In addition, the method for realization interacting message in the present embodiment, is omitted user's registration, data filling, backstage Data update, but do not represent this method and cannot have these steps, only because these steps can be directly used it is existing There is technology, in practice, still the expansion of ductility can be carried out based on the method for the present embodiment.Such as supplement telephone expenses with money When, the correspondence number of default is the phone number filled in when user registers in data, when buying film ticket, bank's account of default Family or the means of payment are the proper account or mode filled in when user registers in data, and certainly, user can also need When, when filling in interactive information using card, other numbers, the means of payment are filled in or select, detail or method are herein It is not repeated.
The method that interacting message is realized disclosed in the present embodiment, the completely new user interaction being built upon on chat tool Technology so that the efficiency of professional customer service and transaction conversion ratio improve 3-5 times, corresponding to interacting message type transaction container, energy The industry fields such as Financial organization customer service, intellectual investment money-managing consultant are enough widely used in, are chatted compared to traditional customer service and intelligence Its robot improves working efficiency, and further improves user experience.
Corresponding to the method for realizing interacting message disclosed in the present embodiment, as shown in figure 3, the present embodiment also discloses one The system that kind realizes interacting message, including:
Message processing module 1 extracts the feature of message for receiving and analyzing the message of sender's transmission;
Card management module 2 is transferred and is shown and corresponding with feature apply card for the feature based on extraction;
Message processing module 3 submits to interactive information using card for receiving and analyzing sender;
Business execution module 4 is triggered and is executed using service logic belonging to card for being based on interactive information;
As a result display module 5, for feeding back and showing result.
In practice, after message processing module 1 receives message, extracts the feature in message and feature is sent to card Piece management module 2, card management module 2 are based on feature and transfer and show that, using card, message processing module 3 receives interactive information And it is sent to business execution module 4, business execution module 4 receives interactive information, triggers and executes corresponding service logic, and leads to Know that result display module 5 carries out result feedback and displaying.
Further, further include:
Classification of transaction module 6 forms class of service for obtaining service logic and classifying to service logic;
Card registration module 7 applies card for registering;
Card sorting module 8 forms card kind for classifying based on class of service to using card.
Further, card management module 2 includes:
Card matched sub-block 21, for matching feature with card kind;
Feature Comparative sub-module 22 is also used to incite somebody to action based on matched card type for calculating the features of classification of feature Features of classification is compared with class threshold;
Card transfers submodule 23, for transferring and showing using card;
Wherein,
When features of classification is equal to or more than class threshold, card transfers submodule 23 and is used for the feature based on extraction, It transfers and shows and corresponding with feature apply card;
When features of classification is less than class threshold, card transfers submodule 23 for transferring and showing answering for preset quantity Use card.
It further, further include parameter presetting module, parameter presetting module is for being respectively set and storing each card-like Other class threshold.
Preferably, feature Comparative sub-module 22 is also used to be respectively set and store feature corresponding to each card kind Pond;
Wherein, feature is matched specially with card kind:
Card matched sub-block 21 is used in each feature pool successively retrieval character;
When retrieving feature in current signature pond, card matched sub-block 21 is used for feature and current signature pond pair The card kind answered matches;
When not retrieving feature in current signature pond, card matched sub-block 21 is for continuing to retrieve next feature Pond;
When not retrieving feature in all feature pools, card matched sub-block 21 is for transferring and showing preset quantity Class of service.
Further, feature Comparative sub-module 22 is also used to by each default feature in feature pool, with corresponding card Each application card in type matches.
Further, when retrieving feature in current signature pond, card matched sub-block 21 be used for by feature with work as The corresponding card kind of preceding feature pool matches specially:
When retrieving the default feature to match with feature in current signature pond, card matched sub-block 21 is used for will Feature application card corresponding with current preset feature matches.
Preferably, message processing module 1 includes:
Message sink submodule 11, for receiving the message of sender's transmission;
Natural language processing submodule 12, for being based on natural language processing, analyzing message and extracting the feature of message.
Preferably, classification of transaction module 6 is also used to:
It sorts to class of service by preset rules and forms business serial number;
Wherein, when not retrieving feature in all feature pools, card matched sub-block 21 is for transferring and showing pre- If the class of service of quantity is specially:
When not retrieving feature in all feature pools, card matched sub-block 21 is used to be based on business serial number, transfers And sequentially show the class of service of preset quantity.
Preferably, card sorting module 8 is also used to:
It sorts to application card by preset rules and forms card serial number;
Wherein, when features of classification is less than class threshold, card transfers submodule 23 for transferring and showing present count Amount is specially using card:
When features of classification is less than class threshold, card transfer submodule 23 for based on card serial number, transfer and according to Sequence displaying preset quantity applies card.
A kind of method and system for realizing interacting message provided by the present invention are described in detail above.Herein Apply that a specific example illustrates the principle and implementation of the invention, the explanation of above example is only intended to help Understand method and its core concept of the invention.It should be pointed out that for those skilled in the art, not taking off , can be with several improvements and modifications are made to the present invention under the premise of from the principle of the invention, these improvement and modification also fall into this In invention scope of protection of the claims.

Claims (10)

1. a kind of method for realizing interacting message, which is characterized in that including:
Receive and analyze the message of sender's transmission;
Extract the feature of the message;
The feature based on extraction is transferred and is shown and corresponding with the feature applies card;
It receives and analyzes sender and submit to the interactive information using card;
Based on the interactive information, trigger described using service logic belonging to card;
Execute service logic and feedback result.
2. the method according to claim 1 for realizing interacting message, which is characterized in that in the reception and analyze sender Before the message of transmission, further include:
It obtains service logic and classifies to the service logic, form class of service;
Card is applied in registration;
Classified based on the class of service to the application card, forms card kind.
3. the method according to claim 1 for realizing interacting message, which is characterized in that the spy based on extraction Sign, transfers and shows and corresponding with the feature be specially using card;
The feature based on extraction transfers card assemblies corresponding with the feature;
Card assemblies are parsed, card structure and card pattern are obtained;
According to the card structure and the card pattern, show described using card.
4. the method according to claim 3 for realizing interacting message, which is characterized in that the reception is simultaneously analyzed sender and mentioned It gives and described is specially using the interactive information of card:
Position the input focus using card;
Lock the input focus;
Obtain the interactive information that sender inputs in the input focus;
According to preset time, interactive information quantity and input focus quantity, the interactive information is analyzed;
If the interactive information quantity is equal to the input focus quantity in the preset time, perform the next step;If institute It states in preset time, the interactive information quantity is less than the input focus quantity, returns to previous step;If be more than described default Between, the interactive information quantity is less than the input focus quantity, and feedback prompts information simultaneously performs the next step;
Unlock the input focus.
5. the method according to claim 2 for realizing interacting message, which is characterized in that the spy based on extraction Sign, transfers and shows and corresponding with the feature be specially using card:
The feature is matched with the card kind, and calculates the features of classification of the feature;
Based on the matched card type, the features of classification is compared with class threshold;
When the features of classification be equal to or more than the class threshold when, the feature based on extraction, transfer and show with The feature is corresponding described using card;
When the features of classification is less than the class threshold, transfers and show the described using card of preset quantity.
6. the method according to claim 5 for realizing interacting message, which is characterized in that be based on the class of service described Classify to the application card, is formed after card kind, further include:
It is respectively set and stores feature pool corresponding to each card kind;
Wherein, described to be matched the feature specially with the card kind:
The feature is successively retrieved in each feature pool;
It is when retrieving the feature in presently described feature pool, the feature is corresponding with presently described feature pool described Card kind matches;
When not retrieving the feature in presently described feature pool, continue to retrieve next feature pool;
When not retrieving the feature in all feature pools, the class of service of preset quantity is transferred and shown.
7. the method according to claim 6 for realizing interacting message, which is characterized in that in the acquisition service logic and right The service logic is classified, and is formed after class of service, is further included:
It sorts to the class of service by preset rules and forms business serial number;
Wherein, described when not retrieving the feature in all feature pools, it transfers and shows the described of preset quantity Class of service is specially:
When not retrieving the feature in all feature pools, it is based on the business serial number, transfer and is sequentially shown pre- If the class of service of quantity.
8. a kind of system for realizing interacting message, which is characterized in that including:
Message processing module extracts the feature of the message for receiving and analyzing the message of sender's transmission;
Card management module is transferred and is shown and corresponding with the feature apply card for the feature based on extraction;
Message processing module submits to the interactive information using card for receiving and analyzing sender;
Business execution module is triggered and is executed described using service logic belonging to card for being based on the interactive information;
As a result display module, for feeding back and showing result.
9. the system according to claim 8 for realizing interacting message, which is characterized in that further include:
Classification of transaction module forms class of service for obtaining service logic and classifying to the service logic;
Card registration module, it is described using card for registering;
Card sorting module forms card kind for classifying based on the class of service to using card.
10. the system according to claim 9 for realizing interacting message, which is characterized in that the card management module includes:
Card matched sub-block, for matching the feature with the card kind;
Feature Comparative sub-module is also used to based on the matched card type for calculating the features of classification of the feature, The features of classification is compared with class threshold;
Card transfers submodule, described using card for transferring and showing;
Wherein,
When the features of classification is equal to or more than the class threshold, the card transfers submodule for based on extraction The feature is transferred and is shown corresponding with the feature described using card;
When the features of classification is less than the class threshold, the card transfers submodule for transferring and showing present count The described of amount applies card.
CN201810603022.5A 2018-06-12 2018-06-12 A kind of method and system for realizing interacting message Pending CN108933729A (en)

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